Jobs at Djinni

We are looking for an experienced Python Developer with deep learning frameworks, particularly TensorFlow. It’s preferred that the candidate is available to work as closely as possible to Eastern Standard Time hours.
 

Key Requirements:

• 5+ years of experience with Python in a production environment
• Hands-on experience with TensorFlow or PyTorch
• Solid understanding of data structures, algorithms, and multithreading
• Experience working with 2D->3D conversions, Blender, and performing calculations on OBJ models
• Good knowledge of relational databases, vector databases, and SQL queries
• Experience building Python web services in the cloud, working with REST API, or similar technologies
• Ability to integrate ML models into data pipelines
• Upper-Intermediate English or higher (spoken and written)
   

Nice to Have:

• Understanding of C++ and its use in performance-critical tasks
   

We offer:

• Maximum flexibility
• Professional trainings, conferences and certifications
• Corporate events and benefits
• Professional literature
• English courses.

We're looking for a Senior Back-End Engineer to join our Ukrainian R&D team and help us build a cutting-edge all-in-one solution that will change the game for businesses everywhere. If you're passionate about solving user problems, constantly learning and implementing new technologies, and working in a supportive team environment, we want to hear from you! ✨

Work type: full-time (hybrid or full remote)

Location: Kyiv, Ukraine, or Europe

✍️ Responsibilities:

• Develop and maintain software solutions using Python and related frameworks, libraries, and technologies;
• Conduct regular code reviews for team members and provide constructive feedback;
• Plan and design scalable software architectures and technical solutions;
• Identify and suggest areas for improvement, optimization, and future development with supporting evidence;
• Analyze business requirements and provide accurate effort estimates for implementation;
• Research, learn, and apply emerging technologies and industry best practices;
• Write comprehensive unit tests and perform debugging to ensure software quality;
• Create and maintain technical documentation and specifications;
• Collaborate with cross-functional teams including product managers and designers;

⚙️ Requirements:

• 5+ years of professional Python development experience
• Strong understanding of asynchronous programming (async/await, asyncio, concurrent programming)
• Experience with Django/DRF or other modern web frameworks (Flask, FastAPI)
• Experience with external API integration, preferably marketing APIs (Google Ads, Facebook Marketing API, or similar platforms)
• Experience with containerization and orchestration (Docker, Kubernetes)
• Experience with cloud platforms (AWS or GCP preferred)
• Data science and machine learning expertise would be a plus
• Product-focused mindset and ability to work effectively in agile team environments with minimal supervision
• Upper-Intermediate English level or higher (written and verbal communication)
• Self-motivated and proactive with strong problem-solving initiative

🤝 We Offer:

• 24 vacation days per year;
• 10 days of sick leaves;
• after a trial period - medical insurance / gym;
• coverage of English courses;
• opportunities for professional growth within the company, corporate events, and team-building activities.

Please keep in mind that this position may involve international travel, so having the ability to go abroad is important.

 

🗣 Interview process:

- screening by HR (30-45 mins)
- technical interview (1.5h)

- interview with CEO / VP of Engineering (40 mins)

If you are ready to embark on this exciting journey with us, we will be happy to welcome you on board! 

 

About Madgicx 🇺🇦

Madgicx is a fast-growing SaaS MarTech company in the online marketing space! We offer the world's first all-in-one solution to better track, analyze, build, automate, and optimize ads across Facebook, Instagram & Google. We improve the quality of life for marketers by saving time and making their advertising budgets more profitable. Over the past few years, Madgicx grew from 0 to a 100 million dollar company, and today, we are proud to serve international brands of all sizes and some of the biggest agencies in the world. Now it’s time to drive the transition from a Start-up to a Scale-up. Join us and take your part in building a world-class product in the rapidly growing Advertising Technology space!

We are looking for a responsible and detail-oriented Accounting Assistant to support with payroll processing, tax payments, and customer email notifications.

This position is available as both part-time and full-time:

• Part-time (4 hours/day) – $300 per month
• Full-time (8 hours/day) – $600 per month

Key Responsibilities:

• Process payrolls accurately and on schedule
• Submit federal and state tax payments using EFTPS and TaxConnect
• Send professional email notifications to customers about billing or payments
• Maintain accounting records in QuickBooks and EasyACCT
• Track tasks and deadlines using ClickUp

Requirements:

• Currently pursuing or already completed a Bachelor’s degree (preferably in accounting, finance, business, or related field)
• English level B1+ (able to read and write emails clearly)
• Basic knowledge or interest in accounting or administrative tasks
• Willingness to learn accounting tools and online systems
• Attention to detail and ability to work independently
• Adjustable part time or full time working schedule in a range 12:00 - 20:30 (30 minutes lunch), Mon-Fri

What We Offer:

• 2 weeks paid probation period before hiring
• Opportunity to gain real-world experience in accounting and administration
• Supportive environment for learning and growing your skills

Your role and impact:

As a Quality Assurance Specialist you will play a crucial role in maintaining and enhancing the quality of our cutting-edge payment solutions. Your efforts in identifying, reporting, and tracking bugs, along with your active involvement in the entire software development lifecycle, will directly contribute to the reliability and performance of our products. You'll collaborate with a dynamic team to push the boundaries of what's possible in the fintech industry.

Your key responsibilities:

• Analysis of requirements and writing detailed test cases.
• Reproduce problems and describe them in detailed bug reports.
• Communicate these issues to project managers or senior specialists and coordinating efforts until issues are resolved.
• Perform functional, regression, UI/UX, integration and requirements testing.
• Manual testing including: Web(DevTool), API(Postman), backend.
• Performing calculations for simple cases using math, testing various payment methods and check out.
• Working with databases and SQL.
• Tracking all project corrections. 
• Working closely with development, design, and product management teams to coordinate work efforts and ensure quality standards are met.
• Proposing enhancements for the tested features based on analytical insights.
• Communicating with customers, business analysts, and other stakeholders to execute effective testing strategies.

Requirements & skills:

• Important: analytical mind, able to work well with numbers and calculations. 
• You must be able to check complex formulas and calculations.
• Web testing experience: 1,5 year or more
• API testing experience: 1,5 year or more
• Experience working with Postman, DevTool.
• Making simple SQL queries
• Experience with payment systems and payments methods
• Experience in writing detailed test cases and working with any TMT
• Confident knowledge and practice of using test design techniques.
• Solid understanding of SDLC, STLC.
• Agile development methodology including Scrum and Kanban. 
• Knowledge of HTTP/HTTPS protocols, client-server architecture.
• Ability to effectively create and manage test documentation.
• Proven analytical thinking, problem solving skills and product orientation.
• Strong communication skills and intermediate level of English.
• Experience in analyzing the interaction of tested features with other system components.
• A proactive and achievement-oriented approach to work.

Our recruitment process typically follows these stages:

1. Application screening
2. Interview Stages (2-3 weeks):
   1. Prescreening call (30-45 min)
   2. Technical Interview (60 min)
3. Job Offer
4. Referrals: Employment and Background Check

About compay: Insiders is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality. 

Requirements:

• knowledge of writing English  (B1);
• Understanding of basic IT technologies
• ability to work with PC, MS Office, etc;
• strong communicative skills;
• Result-oriented person with high level of self-organization;
• Analytical mind;
• Excellent presentation skills.

Responsibilities

• Daily search for potential customers;
• Communication with customers;
• Working with data;
• Coordinating logistics process
• Monitor sales trends, market trends, competitors and relevant customers;
• Generation of ideas on development and distribution of our product;
• Regular reporting and analysis.

We suggest

• Competitive salary. Fixed rate (500$ + bonuses 300-500$)
• ability to work from home 
• Sheldule 5/2 19:00 — 03:00/ 
• Opportunity for career growth;
• Friendly team of professionals;
• Regular corporate events and team buildings
•  

If you want to work in an International company, daily communicate in English, have a competitive salary, and work in a great young team, please send your CVs

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Your role and impact:

As an Automation Quality Assurance Specialist at WhiteTech, you will play a crucial role in maintaining and enhancing the quality of our cutting-edge payment solutions. Your efforts in identifying, reporting, and tracking bugs, along with your active involvement in the entire software development lifecycle, will directly contribute to the reliability and performance of our products. You'll collaborate with a dynamic team to push the boundaries of what's possible in the fintech industry.

Your key responsibilities:

• Manual Testing: Conduct thorough manual testing to identify and document defects, inconsistencies, and areas for improvement across various platforms and devices.
• Automated Testing:
  - Design and support Test Automation Frameworks (Playwright/TS) and infrastructure to ensure consistent quality and efficiency.
  - Create CI/CD pipelines
  - Promote the use of the Shift Left testing approach.
• Playwright Integration: Utilize Playwright for API, e2e and UI testing, contributing to seamless testing processes that align with our technological stack.
• Test Plan Development: Collaborate with cross-functional teams to develop test plans of autotest coverage, including defining objectives, strategies, test cases, and success criteria.
• Bug Reporting: Identify, log, and track bugs and issues, working closely with the development team to ensure timely resolution.
• Performance Testing: Assess system performance and make recommendations for enhancements, ensuring optimal user experience.
• Collaboration with Team: Work in close partnership with developers, PM, Head of QA and other stakeholders to align testing with business requirements and project goals.
• Continuous Improvement: Stay up-to-date with the latest industry practices and tools, continuously enhancing our testing methodologies to maintain the highest standards of quality.
• Documentation: Maintain clear and comprehensive documentation of testing procedures, results, and any relevant observations, contributing to transparency and knowledge sharing within the team.

Requirements & skills:

• Previous Experience:
  - 3+ years of relevant experience in quality assurance, including both manual and automated testing.
  - 2+ years hands on experience automation UI and API with JavaScript/TypeScript based test frameworks (Playwright, Cypress, Webdriver.IO);
  - Performance testing experience with Jmeter or Locust is a plus
• Manual Testing: Strong experience in manual testing methodologies and practices. You must understand and be able to discuss testing principles, levels, and basic test design techniques. 
• Understanding of SDLC: Comprehensive knowledge of the Software Development Life Cycle (SDLC), including Agile methodologies.
• Problem-Solving Ability: Excellent analytical and problem-solving skills to diagnose issues and create effective solutions.
• Attention to Detail: Ability to meticulously review code, specifications, and documentation to identify discrepancies and inconsistencies.
• Communication Skills: Strong written and verbal communication skills for clear documentation and collaboration with team members.
• Experience with Version Control Systems:
  Experience with CI/CD tools like GitHub Actions, Jenkins etc;
  Experience with version control systems like GitHub, GitLab, BitBucket; 

Our recruitment process typically follows these stages:

1. Application screening
2. Interview Stages (2-3 weeks):
   • Prescreening call (45 min)
   • Technical Assignment
   • Technical Interview (60 min)
   • Soft Skills Interview (35 min)
3. Job Offer
4. Referrals: Employment and Background Check

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Yuliya Savchuk, Engineering Manager of the MIT team, we’re looking for a Data Engineer to join our team of superstars transforming the EdTech industry.
 

About the role:

With business scaling, we see the need to strengthen the team that is working on building a data analytics platform for Headway Inc. We need to ensure that every business area and our products have reliable data to drive deep insights and innovation.

Data is at the core of our company. You will build and maintain a reliable, efficient, and scalable data infrastructure that enables Headway Inc to leverage data as a strategic asset for informed decision-making, driving innovation, and achieving business goals.
 

What awaits you on our team:

• Have the opportunity to join the team of a global EdTech company that creates socially impactful products for the international market.
• Have the opportunity to collaborate with a large team of analysts and marketers — to create solutions that have a direct and tangible impact on their work.
• You'll be able to use a wide variety of modern tools and independently decide which technologies are most appropriate to apply.
• We work in an atmosphere of freedom and responsibility.
• Your decisions and ideas will actively impact the business. You’ll own the full development lifecycle—from solution design through to user feedback and iteration.
   

What will you do:

At MIT, the Engineering team develops data platforms and automation tools that help teams work more efficiently and make informed marketing decisions. We create solutions that allow us to analyze and and utilize data for effective decision-making in marketing strategies, improving results and increasing return on investment.
 

• Communicate and collaborate with the analytics team, being responsible for delivering data to the analytical database for visualization.
• Create and maintain optimal and scalable pipeline architecture. Develop new pipelines and refine existing ones.
• Develop ETL/ELT processes and Data Lake architecture.
• Research and collect large, complex data.
• Identify, design, and implement internal process improvements.
• Continuously learn, develop, and utilize cutting-edge technologies.
   

What do you need to join us:

• Experience in production development and knowledge of any programming language, including Python, Golang, Java, etc.
• Understanding of Data Lakes, Data Warehousing, OLAP/OLTP approaches, and ETL/ELT processes.
• Proficiency in SQL and experience working with databases.
• Workflow orchestration expirience.
• Problem-solving skills and a passion for creating efficient, well-tested, and maintainable solutions.
• Alignment with the values of our team (SELECT).
   

Good to have:

• Experience with GCP Data Services and Airflow.
• Experience with CI/CD in Data Engineering.
• Knowledge of Data Governance and Security principles.
• Experience optimizing data pipeline performance.
• Experience in MarTech or AdTech platforms, like marketing campaign orchestration.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Partial compensation for English language learning, external training, and courses.
• Medical insurance coverage with a $70 employee contribution and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. Find out more about our projects here.
   

Working schedule:

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Location: Remote (EU or Ukraine preferred)

We’re building high-performing niche sites in iGaming verticals and are looking for an SEO with a business mindset.

This is not a junior role or a checklist SEO job. We’re seeking someone who’s already launched and ranked projects, understands how to find gaps and opportunities in SERPs, and knows how to scale them.

Key Requirements:

• 3+ years in SEO for Tier 1 markets
• Proven success ranking branded, competitive keywords
• Experience launching sites in iGaming or similar niches
• Understanding of both white-hat and more "aggressive" techniques (when appropriate)
• Experience with link buying, PBNs, and quality domain analysis (DR/traffic/relevance)
• Ability to identify promising brands/keywords and make decisions
• Strong analytical skills and hands-on testing mindset
• Comfortable managing external writers, linkbuilders, and tech resources

• English B1+ (you can write, research, and communicate clearly)

   

Bonus if you:

• Think in terms of profit per site, not just traffic
• Know how to rewrite or rebuild a site to hit top 3

• Have experience automating or delegating SEO workflows

   

What You’ll Do:

• Launch and scale niche sites targeting both branded and generic queries
• Create and execute content/link strategies
• Test ideas, analyze data, and iterate for growth
• Work closely with a lean, results-driven team
• Be measured by results, not hours
•  

This is a role for someone who wants skin in the game.
If you're tired of slow agency processes and want to build something profitable, reach out.

We are looking for a Hardware Engineer for a project in the industrial domains. We are open to considering candidates for a part-time cooperation (approximately 4 hours per day) or on a freelance basis.

Key Responsibilities:

• Conduct analytical research to identify the best technical solutions.
• Engage in discussions with the client
• Design PCBs using Altium Designer 
• Work on routing high-current lines (up to 85A) and digital signal lines 
• Develop over 10 types of individual PCBs that will be integrated into a unified technical equipment complex.

Communication:

• Internal team communication is in Ukrainian.
• Client communication is in English (at least Intermediate low) 
• Additionally, we foresee opportunities to involve the engineer in other tasks within the embedded domain that may align with their interests.

Location: Remote
Job Type: Full-time (8 hours a day, 5 days a week)

About Us

At Catch Creation, we're passionate about pets and the people who love them. As a fast-growing eCommerce brand in the pet products industry, we’re on a mission to deliver joyful, convenient, and beautifully designed shopping experiences for pet parents everywhere.

The Role

We're looking for a Graphic Designer who combines strong visual design skills with a good eye for user experience. You'll create engaging, on-brand graphics that support product launches, digital campaigns, and improve how customers interact with our online store.

What You’ll Do

• Design digital assets for our website, email campaigns, paid ads, and social media
• Create and maintain product imagery, banners, and promotional visuals
• Use Figma to assist in designing and refining user interfaces (web & mobile)
• Collaborate with marketing and product teams to align visuals with campaign goals
• Ensure consistent brand visuals across all platforms

• Apply light UI/UX thinking to improve layout, usability, and visual hierarchy
   

   

What You Bring

• 2+ years of graphic design experience (preferably in eCommerce or retail)
• Proficiency in Adobe Photoshop and Illustrator
• Working knowledge of Figma and basic UI/UX principles
• Strong eye for composition, color, and typography
• Experience designing for digital channels (web, email, ads, social media)

Share your portfolio showcasing digital design work — bonus if it includes eCommerce or pet-related brands
 

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

In this DevOps Team Lead position, you will be a key member of the expansion of our DevOps teams. You will mentor and coach them to deliver the best infrastructure solutions for our customers.

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Lead and manage a team of 6-8 DevOps Engineers.
• Lead and be responsible for on-time, great-quality project deliveries.
• Define or participate in creating Architecture and Designs for the infrastructure and CI/CD solutions for the projects.
• Facilitate team’s communication with the customers.
• Conduct code reviews and coaching and make sure technical best practices are applied.
• Manage and track SOW for projects together with customers, PMO and higher management.
• Hands-on implementation and/or closely monitored guidance of the key complex elements in developing build automation flows, continuous release and deployment automation flows, automated resources, and infrastructure provisioning.
• Provide and manage estimations for pre-sale and sale stages for new projects.
• Drive the learning process within the team for the latest technology trends in the DevOps field.

Requirements

• Proven experience in successfully leading IT projects from the start to delivery
• Team Lead (or similar) experience leading DevOps and/or SysAdmin teams
• 5+ years of hands-on experience with AWS infrastructures. AWS certification is a plus
• 5+ years of hands-on experience with Docker containers, Kubernetes, and Infrastructure as code (Terraform, CloudFormation, etc.)
• Familiarity with Configuration Management (Ansible, Puppet, Chef, etc.)
• Experience with CI/CD tools such as Jenkins, GitHub actions, etc.
• Linux OS knowledge
• Network knowledge
• Fluent written and verbal communication skills in English
• Good task management skills

🚀 About Kilona.io

At Kilona.io, we build high-quality, high-speed AI-powered web and mobile applications. We partner with global startups to deliver products that are fast, scalable, and beautifully engineered.

💼 Role Overview

We’re looking for a Senior React Native/Node.js Developer to take a leading role in the development of a Mobile Networking App, while also contributing to two smaller parallel projects. This is a highly independent role where you’ll be expected to dive deep into complex tasks, make architectural decisions, and communicate directly with the client.
 

We’re open to starting with part-time collaboration and scaling to full-time, depending on your preference.
 

👥 Team & Projects

• Main project: Mobile Networking App (active development)
• Additional work: 2–3 smaller projects
• Team: Designer, Project Manager, Senior Full-Stack Developer (you), and occasionally a Middle Full-Stack Developer
   

✅ Requirements

• 5+ years in full-stack development (React Native + Node.js)
• Strong expertise in JavaScript (ES6+), React, React Native, Node.js
• Proven experience with app lifecycle & deployment (App Store / Google Play)
• Strong architectural thinking and ability to design scalable solutions
• Experience integrating databases (PostgreSQL, MongoDB, Firebase, Supabase, AWS DynamoDB, etc.)
• Strong experience with GCP / AWS
• Solid practical understanding of CI/CD pipelines and Git workflows
• AI integration experience in mobile/web apps
• Ability to take ownership, work independently, and deliver results
• English: B2+ level (direct client communication)
   

✨ Nice to Have

• Experience with AI-powered dev tools (ChatGPT, Cursor, Lovable, V0)
   

🧑‍💻 Working Conditions

• Hourly-based payment model (all overtime paid)
• Fully remote — work from anywhere
• Flexible schedule — overlap when needed, you manage your own time
• Easy time-off policy — no bureaucracy
• No screen trackers or micromanagement — focus on outcomes
• Work on cutting-edge AI products
• Opportunity to collaborate part-time or full-time
   

🔍 Hiring Process
1️⃣ Quick screening call (30 mins) OR Video presentation
2️⃣ Technical interview (1 hr)
3️⃣ Interview with management (optional)
➡️ Offer 🎉

Let’s connect! 🌍 We’re looking for sharp minds ready to build fast and clean.

Hey there! We’re a design agency focused on UX/UI. We help startups raise funds and scale-ups grow through our design solutions.

Right now, we’re looking for 2 talented, detail-oriented teammates with a solid understanding of English. Ideally, you’ve got about 1-2 years of experience.

Here’s what you’ll get by joining us:

• Competitive pay
• A friendly, collaborative environment
• Mentorship in design
• Exciting projects
• 100% remote work
• Fast career growth

What we’re looking for:

• A strong portfolio (we care more about this than your resume)
• Attention to detail
• Proficiency in Figma
• Ability to understand briefs in English
• Logical thinking
• Good skills with ChatGPT
• Bonus: Experience with MidJourney

What you’ll be doing:

• Designing stunning landing pages and websites
• Creating thoughtful app designs
• Occasionally helping out with graphic design tasks (if that’s your thing)

We can’t wait to hear from you!

We are looking for an engineer with WEB3 experience. The experience should include working with web3js or ethersjs, wallet connecting and smart contract integration. 

Requirements:

- Solidity (deep knowledge).
- Experience with Hardhat/Foundry.
- Smart contract security (typical attack vectors, countermeasures).
- Architectural patterns (proxy, upgradable, factory).
- Popular libraries (OpenZeppelin, Chainlink).
- Experience with various blockchains (Ethereum, Binance Smart Chain, Polygon, etc.).
- Understanding of the principles of working with decentralised finance (DeFi) and decentralised applications (DApps).
- Experience with Uniswap v2/v3/v4, Compound v2/v3, AAVE v2/v3, Morpho, Euler, Lido, EtherFi.
- Understanding of the principles of Frontend integration with Blockchain (Web3.js, Ethers.js, Wagmi).
- Structured approach to smart contract testing (unit, integration).
- Foundry fuzz testing / invariant testing.
- Writing test cases for critical logic.
- Measuring code coverage, approach to code coverage.
- Communication with external auditors, implementation of their recommendations.
- Knowledge of typical attack vectors and methods of their prevention.
- Project cycle management, understanding how to start and run a blockchain project from idea to release.
- Designing an architectural solution.
- Experience in creating technical documentation for the project.

Responsibilities:

- Technical leadership in the blockchain area (architecture, code review, mentorship).
- Assessing the complexity of tasks and sprints.
- Communicating with presale leaders, products, CTO.
- Participation in smart contract audits (reviews, recommendations, sometimes hands-on).
- Formation of technical vision and decision-making.
- Formation and development of a blockchain team.
 

Compensation and Benefits:

- Competitive monthly salary ranging, based on experience and skill level.

- Fully remote work, allowing for global collaboration and flexibility.

- Opportunities for career growth and development within a rapidly expanding company.

- Access to cutting-edge technologies and tools for blockchain and crypto projects.

Hiring Process:

- Initial Interview: Conducted by a hiring manager to assess general fit, covering basic qualifications, interest, and experience.

- Technical Interview: A deep dive into the candidate’s technical expertise with Lead, focusing on blockchain technologies, product management methodologies, and problem-solving skills.

- Final Interview: A group interview with the entire team to evaluate how well the candidate aligns with the company culture and collaborates with others.

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

- To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).

- To report on common issues and flag anything urgent.

- To approach customers proactively about select promotions.

- To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

- Be fluent in written and spoken English (this is the official office language).

- Be interested in learning about iGaming and increasing your tech knowledge.

- Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5 weekly).

WHAT WE OFFER 💎

-Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).

- Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).

- Diverse paid times off.

- Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!