Jobs

About Olifant Digital

Olifant Digital is a boutique ecommerce growth agency specialising in Amazon management and DTC marketing. We manage over $100M in client revenue, maintain a 98% client retention rate, and back every engagement with a 60-day money-back guarantee.

We don't hire juniors. Every person on our team has 7+ years of hands-on experience, and we hold ourselves to the same standard we set for clients. Uniquely, we also operate our own ecommerce brand, which means we think like operators, not just consultants.

Our clients include brands like Ekster ($688K annual Amazon profit gain), COCOSOLIS ($1.1M/month DTC revenue), Coat Defense (scaled to ~$1M/month), and Wildride (7-figure US run rate in 42 days). We're growing fast and need a Agency Operations Manager to keep everything running at the standard our clients expect.

The Role

You will be the operational backbone of the agency, owning client delivery workflows, keeping projects on track, and ensuring our team of senior specialists has everything they need to execute without friction. This is a high-accountability role with direct visibility into every client relationship.

What You'll Own

• Manage client onboarding from contract signing to campaign go-live coordinating across strategy, PPC, creative, and CRO teams
• Own the agency's project management system (tasks, deadlines, accountability) across all active client accounts
• Run weekly internal delivery reviews to catch bottlenecks before clients notice them
• Prepare and quality-check client-facing deliverables: reports, strategy decks, content briefs, and monthly reviews
• Coordinate with copywriters, media buyers, and Amazon specialists to ensure timely, on-brief execution
• Maintain and improve SOPs and workflow documentation as the agency scales
• Support the leadership team on special projects, new client launches, and strategic initiatives
• Track project health metrics and flag risks early — you're the early warning system

What We're Looking For

Non-negotiable:

• 5+ years of project management experience, ideally in a marketing agency, ecommerce, or SaaS environment
• Proven ability to manage multiple concurrent workstreams without dropping the ball
• Strong written English — you'll be communicating directly with clients and preparing polished deliverables
• Mastery of at least one project management tool (ClickUp, Asana, Monday, Notion, or similar)
• Comfortable working across time zones with a remote-first team

Strongly preferred:

• Background in ecommerce, Amazon, or performance marketing — you should be able to hold a credible conversation about PPC, TACoS, and conversion rate optimization
• Experience managing agency-client relationships and delivering results against SLAs
• Process-builder mindset — you don't just manage existing systems, you improve them

Who You Are

• You're proactive by default — you don't wait to be asked, you spot the problem before it becomes one
• You hold a high personal standard for quality and it shows in your work
• You're direct and clear in your communication — no ambiguity, no corporate filler
• You thrive in a fast-paced, results-oriented environment where performance is visible
• You want to be part of something that's growing quickly and take real ownership of outcomes

What We Offer

• Competitive salary, reviewed annually based on performance
• Fully remote role, work from anywhere
• Direct access to senior leadership and fast feedback loops
• The chance to grow with a boutique agency that punches well above its weight
• No politics, no bureaucracy, just a small team that executes at a high level

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

We’re not just looking for a Media Buyer - we’re looking for a partner who will strengthen the Google Ads direction of our fast-growing dating project.

You’re jumping on a moving train that’s already out of the station: the product is working, the metrics are growing, but it’s still young enough for you to have real impact - from strategy to profit. There will be no micromanagement or endless approvals. Just freedom, responsibility, and a stake in what you create yourself.

💼 What you’ll do:

• You will build a Google Ads direction from scratch: strategy, structure, testing, team.
• You will get direct access to analytics and budgets ($200K+/month).
• Full autonomy in strategy, creative, scaling.

• You will look for new growth points, hypotheses, creative solutions.

   

✅ What we’re looking for:

• Experience with Google Ads in the dating niche with budgets starting at $200k/month.
• Knowledge of anti-ban systems, sales funnels, compliance, and optimization.

• Entrepreneurial mindset - you create, not just “launch” traffic. Independence, responsibility, and a desire to scale results.

   

💰 What we offer:

• Base salary: $5000/month

• Transparent bonus system: 

  * $7k+ for the first 3 months 

  * $10k+ and more depending on results

• Share of equity/profit in the direction you create
• Full autonomy: no pressure on KPIs, no bureaucracy, no “manager breathing down your neck”

• Direct access to founders - quick decision-making

   

💡 Why it’s awesome to work with us:

• Work from anywhere – the format is completely remote and flexible. 
• Without bureaucracy and pointless control. We trust and value freedom. 
• The product is alive and dynamic – constantly growing, changing and opening new niches. 
• Your opinion really matters – we make decisions together. 
• A technology team that thinks in terms of the product and focuses on quality. 

• A friendly atmosphere without office snobbery, but with a lot of ideas, drive and humor 😎

   

💬 In short:

🔸 The project is on the right track, but still young enough for you to become its co-author.

🔸 We are not looking for "hands", we are looking for intelligence and motivation.

🔸 Here you will get freedom, income and a share in a business that grows every day.

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 20+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written).
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. Test task
2. HR interview
3. Interview with Support Lead

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 1+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

Selection stages:

1. Test task
2. HR interview
3. Interview with the Support Lead

Key requirements:

Experience:

• Proven experience in developing web applications using WebGL for at least 5 years;
• A portfolio with examples of projects demonstrating skills in working with WebGL.

Deep knowledge of WebGL API:

• Expert understanding of the low-level WebGL API and its capabilities.;
• Ability to work with shaders (GLSL) for vertex and fragment programs;
• Knowledge of the basic concepts of 3D graphics: transformation matrices (modeling, view, projection), lighting, texturing, buffers (vertex, index).

Knowledge of JavaScript:

• Excellent knowledge of JavaScript (ES6+);
• Understanding of asynchronous programming and working with DOM.

Mathematics for graphics:

• Good understanding of linear algebra and geometry required for 3D graphics.

Working with API:

• Experience integrating with RESTful API and other web services. Experience with other types of API (especially RPC) will be a plus;
• Understanding of the principles of the HTTP protocol;
• Ability to process data in JSON and other formats.

Working with version control systems:

• Mandatory knowledge of Git and experience with GitLab, GitHub or Bitbucket;
• Understanding of the principles of optimizing the performance of WebGL applications.

Knowledge of modern web technologies:

• Good understanding of HTML and CSS.

English:

• Spoken and written English at a level sufficient for reading technical documentation and communicating with the team (B1 or higher).

Additional desirable skills:

• Experience with 3D engines and libraries for WebGL (e.g. Three.js, Babylon.js);
• Knowledge of the principles of physics engines (e.g. Cannon.js, Ammo.js);
• Knowledge of the principles of shader development (GLSL);
• Experience with WebAssembly (Wasm) to improve graphics performance;
• Knowledge of CI/CD (Continuous Integration/Continuous Delivery) principles;
• Experience working in Agile teams;
• Ability to estimate deadlines and stick to them;
• Proactivity, responsibility, ability to work in a team;
• Desire to develop and learn new technologies.

We offer:

• An interesting project and non-trivial tasks that will allow us to show your professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

Required Skills
Frontend Development
JavaScript (ES6+) - understanding of language fundamentals, async/await, promises
HTML5/CSS3 - semantic markup
CSS Grid and Flexbox - ability to create complex layouts
React.js or Vue.js - one framework at basic level
Responsive design - mobile version, media queries
Backend Development
Node.js with Express.js
TypeScript - strong typing, interfaces, generics
REST API - understanding principles, creating CRUD operations
Databases - PostgreSQL or MySQL, basic SQL queries
Authentication - JWT tokens, basic security principles
DevOps Skills
Git - basic commands, working with branches, pull requests
Docker - creating Dockerfile, working with containers
Linux - basic commands, terminal navigation
Cloud Services - AWS/Google Cloud/Azure at beginner level
CI/CD - understanding concepts, experience with GitHub Actions or GitLab CI
Desired Skills
Advanced TypeScript features
Experience with MongoDB or other NoSQL databases
Kubernetes (basic understanding)
Nginx for proxying and load balancing
Monitoring and logging (Prometheus, Grafana)
Infrastructure as Code (Terraform basics)
Soft Skills
Desire to learn and grow
Ability to work in a team
English proficiency for reading technical documentation
Ability to solve problems independently
Responsibility and punctuality
Employment Conditions
Experience: 6+ months in development
Work format: remote work
Employment: full-time
Probation period: 3 months
Nice to Have
Personal projects or portfolio on GitHub
Active LeetCode/Codewars profile with regular algorithm practice
Understanding of Agile/Scrum methodologies
Experience working with version control systems in a team
Basic knowledge of testing (unit tests)
Cloud platform certifications

About the Company

International fintech project registered in the Czech Republic, operating in the crypto ↔ fiat exchange (B2C) space.
The company is building a secure and transparent service that allows retail clients to exchange cryptocurrencies and traditional currencies.

The project operates in preparation for MiCA regulation and follows EU AML/Compliance standards. All clients проходят mandatory KYC verification.

Customer Support Specialist
Location: Warsaw (office)

Responsibilities:
• Handle customer inquiries via chat, email, and ticketing system
• Consult clients regarding deposits and crypto transactions
• Support users during KYC verification process
• Monitor ticket statuses and ensure timely responses
• Escalate complex cases to Finance / Compliance teams

Requirements:
• Experience in customer support (fintech or e-commerce is a plus)
• English B1–B2
• Basic understanding of payment systems and cryptocurrencies
• Attention to detail
• Ability to work according to procedures

Nice to have:
• Experience in fintech or crypto
• Experience working with customer service platforms

Finance & Compliance Manager
Location: Warsaw (office)

International fintech project (EU), operating in crypto ↔ fiat exchange (B2C), is looking for a Finance & Compliance Manager to strengthen financial and compliance operations.

The project operates under EU AML/KYC requirements and is preparing for MiCA regulation alignment.

Responsibilities:

– Control of transaction flow (C2B)
– Monitoring of payment operations
– Communication with banks / EMI / PSP
– Onboarding of new payment solutions
– AML / KYC control procedures
– Analysis of unusual transactions (EDD / Source of Funds)
– Preparing responses to bank inquiries

Requirements:

– Experience in finance / fintech / payment systems
– Understanding of SEPA / SWIFT
– Basic knowledge of AML / KYC
– Strong analytical mindset
– English B1–B2

Nice to have:

– Transaction monitoring experience
– Experience communicating with banks and payment providers

Summary

Backend Engineer, Node.js, Postgres. Remote role building core platform systems for an enterprise AI product. 5+ years of experience required.

About the company

Our client builds an AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on.

The role

This is a hands-on implementation engineering position. You'll work on deploying, configuring, and integrating the platform for enterprise clients, translating their requirements into working solutions, deployed at clients' infrastructures. The role sits between product engineering and customer success: technically deep, but with awareness of real-world client needs.

You'll collaborate closely with platform engineers and business teams, occasionally joining business discussions to clarify technical requirements or explain implementation details.

What you'll work on

• Implementing and configuring platform deployments for enterprise customers
• Building integrations between the platform and client systems
• Working with internal teams to understand client requirements and translate them into technical solutions
• Contributing to implementation tooling, documentation, and repeatable deployment processes
• Troubleshooting and resolving issues during and after deployment
• Occasionally participating in client calls to gather requirements or provide technical guidance

What we're looking for

• Strong proficiency in Node.js and TypeScript
• Experience with React and frontend integration
• PostgreSQL/similar RDBMS and general data modeling knowledge
• Familiarity with cloud platforms (AWS, Azure, or GCP), multi-cloud exposure is valuable
• Clear communication skills, - comfortable explaining technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple implementation workstreams
• 5+ years of software engineering experience

Useful additions / nice to haves

• Experience with AI platforms or AI/LLM integration
• Familiarity with CI/CD pipelines and infrastructure-as-code
• Vue.js experience
• Background in enterprise software implementation or professional services
• Previous work in similar roles

Summary

Senior Backend Engineer, Node.js, Postgres. Remote role building core platform systems for an enterprise AI product. 5+ years experience required.

About the company

Our client builds an AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on. The team works closely with product and applied AI engineers, with short feedback loops and genuine technical ownership.

The role

This is a backend-focused engineering position working on core platform systems. You'll design and build the foundational services that AI-native products run on — dealing with architecture decisions, performance problems, data modeling, and system reliability.

The work is technically demanding. When something difficult or critical needs to be solved properly, this role is expected to lead that effort.

What you'll work on

• Designing and implementing backend services and system components end-to-end
• Building infrastructure that supports fast iteration without sacrificing reliability
• Investigating and resolving complex issues across performance, data, and APIs
• Collaborating with platform, AI, and product teams to deliver systems that are observable and maintainable
• Improving developer experience through better tooling, clearer standards, and thoughtful architecture

What we're looking for

• 5+ years of software engineering experience with JavaScript tech stack, with clear ownership of complex backend systems
• Strong Node.js proficiency- clean, well-structured backend code matters here
• Solid understanding of relational databases (PostgreSQL) and data modeling
• Good debugging instincts and sound engineering judgement
• Ability to learn new domains quickly and work independently

Useful additions

• Experience with distributed systems, caching layers, message queues, or multi-tenant architectures
• Background in AI/LLM integration on the backend
• Familiarity with AI development platforms or coding assistants
• Previous work on enterprise platforms or AI infrastructure
• Platform/infrastructure experience: observability, CI/CD, API design

WHAT YOU'LL BE WORKING ON

• Design and development of the core banking system and Internet acquiring service within the financial ecosystem
• Participation in product architecture design and query optimization
• Data handling: synchronization, transmission, and processing
• Implementation of new business logic in applications
• Work with metrics: integration, optimization, and monitoring. 

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• At least 4-5+ years of experience in backend development, including 2+ years of production experience with Golang
• Deep knowledge of Golang and its ecosystem
• Solid understanding of multithreaded systems and concurrent programming principles
• Strong knowledge of SQL and experience working with relational databases
• Proven experience in developing and maintaining microservice architectures
• Strong understanding and practical application of software development principles: SOA, SOLID, KISS, DRY
• Experience in architectural design and readiness to propose and implement technical solutions
• Familiarity with Clean Architecture principles and Domain-Driven Design (DDD)
• Experience in fintech is a plus, but not required 
• Good written and verbal communication skills in English

OUR TECH STACK

• Go, PostgreSQL, Redis, DynamoDB, Kafka, RabbitMQ, gRPC 

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us 
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• Remote type of work

• 20 days of vacation time; bank holidays; Sick leaves; Additional birthday day off

   

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture 

#Fintech #SaaS #Go #FullyRemote 

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you: join us as a Middle Data Analyst!

Requirements:

— 2+ years of experience in data analysis or a similar role.
— Solid understanding of commerce-related metrics and reporting (sales funnels, conversion rates, CLV, churn, LTV, ARPU, MRR/ARR, etc.)
— Proficient in SQL and working with relational databases.
— Strong experience with Google Sheets (formulas, pivot tables, charts).
— Practical Python skills (especially pandas) for data transformation and automation.
— Hands-on experience with Looker Studio; familiarity with Tableau is a plus.
— Experience working with CRM platforms like Salesforce and using SOQL, Apex is a plus.
— Excellent problem-solving skills, critical thinking, and attention to detail.
— Strong communication skills and the ability to translate complex findings into clear, actionable insights.
— Proactive mindset with the ability to work cross-functionally in a fast-paced environment.

Responsibilities:

— Collect, validate, and integrate data from multiple internal and external sources (e.g., product usage, marketing campaigns, payment systems, blockchain activity).
— Develop and maintain core reports including:
— Sales & Revenue Performance
— User Funnel & Conversion Analysis
— Marketing Channel Performance & ROI
— Customer Retention and Cohort Analysis
— MRR / ARR and Churn
— Build and maintain dashboards in Looker Studio (Google Data Studio) and other BI tools to monitor business health and product performance.
— Automate recurring reporting processes and workflows using Python (pandas), SQL, and other tools.
— Proactively identify trends, patterns, and anomalies in data to support decision-making across commerce functions.
— Ensure data integrity, consistency, and compliance with internal standards.

Work conditions:
Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

About the Role

We are looking for an experienced SMS & VoIP Carrier Manager with a strong background in iGaming to join us on a part-time / hourly consulting basis.

This role is focused on improving the quality, stability, and performance of our SMS and telecom transmission channels across multiple GEOs. The ideal candidate has deep knowledge of carrier infrastructure, deliverability metrics, pricing models, and maintains an active network of reliable providers.

Key Responsibilities

• Audit and optimize current SMS and VoIP routing infrastructure
• Improve SMS deliverability and voice answer rates across target GEOs
• Develop and implement processes to enhance transmission quality
• Identify filtering issues and propose routing improvements
• Manage relationships with SMS and telecom providers
• Source and introduce high-quality direct carriers and aggregators
• Optimize cost-to-quality ratio across channels
• Provide ongoing strategic consulting through regular calls and performance reviews

Requirements

• Proven experience in iGaming working with:
  • SMS channels
  • Telecom / Voice
  • Email infrastructure
• Strong understanding of:
  • A2P vs P2P routing
  • Direct routes vs aggregators
  • GEO-specific compliance and regulations
• Deep knowledge of global SMS/VoIP providers and pricing structures
• Clear understanding of key metrics:
  • SMS Deliverability Rate
  • DLR (Delivery Reports)
  • Filtering & blocking mechanisms
  • Voice Answer Rate
  • Cost per Delivered Message
  • Throughput & latency
• Established network of carrier and routing providers
• Ability to conduct audits and provide actionable optimization strategies

Engagement Format

• Hourly / part-time consultancy
• Regular strategic sync calls
• Performance-focused collaboration
• Potential performance-based incentives for bringing strong providers

Nice to Have

• Experience working with high-risk or complex GEOs
• Background as Head of CRM, Telecom Lead, or Messaging Infrastructure Manager
• Hands-on experience scaling messaging operations in fast-growing iGaming or CPA environments

What we offer 

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.