Jobs

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• English level: Upper-intermediate+ 
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.

What we offer:

• Flexible work format: fully remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

Requirements:

• Strong senior-level QA experience with a broad software testing background.
• Substantial hands-on penetration testing experience in real customer or production environments.
• Experience testing web applications and APIs, including common OWASP vulnerabilities.
• Ability to independently plan, execute, and document penetration tests.
• Ability to provide detailed reports with testing methodology, logs, evidence, reproduction steps, severity, and remediation recommendations.
• OSCP, OSCE, or a similar security certification is highly preferred.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

*Position Overview*

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

*Responsibilities*

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

*Required Skills*

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

*Nice to Have*

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

*What We Expect*

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.

NYC Glass & Window Repair Inc. is looking for a detail-oriented and organized Accountant / Financial Operations Specialist to manage and monitor the company's day-to-day financial information.

This position requires someone who is comfortable working extensively with our CRM system, Microsoft Excel, financial reports, invoices, payments, expenses, and job-level financial data.

The ideal candidate should understand how to prepare and analyze a Profit & Loss (P&L) Statement and be able to identify discrepancies, unusual expenses, unpaid invoices, job profitability issues, and other financial matters that require management's attention.

Key Responsibilities

• Work daily with the company's CRM system and maintain accurate financial information for every job.
• Maintain and update financial spreadsheets in Microsoft Excel.
• Prepare and review Profit & Loss (P&L) Statements.
• Track company revenue and expenses.
• Track Accounts Receivable (A/R) and outstanding customer balances.
• Track Accounts Payable (A/P) and upcoming vendor payments.
• Verify that customer payments are properly recorded and assigned to the correct jobs.
• Review invoices, deposits, progress payments, and final payments.
• Monitor overdue invoices and prepare A/R aging reports.
• Reconcile CRM financial information with accounting records and bank/credit-card transactions.
• Track material, labor, subcontractor, delivery, permit, and other project expenses.
• Calculate and monitor profitability by job.
• Compare estimated job costs with actual job costs.
• Identify jobs with low or negative margins and report them to management.
• Track vendor invoices and confirm that expenses are assigned to the correct project.
• Review credit-card expenses and receipts.
• Maintain organized digital financial records and supporting documentation.
• Assist with payroll-related financial records.
• Prepare weekly and monthly financial reports for management.
• Identify discrepancies or missing financial information and follow up with the appropriate employee or department.

Financial Reporting

The Accountant will be responsible for preparing and maintaining reports including:

• Profit & Loss (P&L)
• Balance Sheet
• Cash Flow Report
• Accounts Receivable
• Accounts Payable
• A/R Aging
• Revenue Report
• Expense Report
• Job Cost Report
• Gross Profit by Job
• Gross Profit Margin
• Monthly Financial Summary
• Budget vs. Actual
• Outstanding Customer Balances
• Vendor Payment Report

The accountant should not simply prepare reports. They must be able to understand the numbers and explain what changed, why it changed, and what requires management's attention.

CRM Responsibilities

A major part of this position is working with the company's CRM system.

The Accountant must make sure that:

• Every job has the correct contract/estimate amount.
• Deposits and customer payments are recorded correctly.
• Material and other job-related expenses are assigned correctly.
• Outstanding balances are accurate.
• Completed jobs are financially closed out.
• CRM information matches accounting records.
• Missing payments, expenses, invoices, or documentation are identified and corrected.

Microsoft Excel Skills

Strong Excel skills are required.

The candidate should be comfortable with:

• Formulas and calculations
• SUM / SUMIF / SUMIFS
• IF statements
• XLOOKUP or VLOOKUP
• Pivot Tables
• Filters and sorting
• Conditional formatting
• Financial spreadsheets
• Large datasets
• Reconciliation of information from multiple sources
• Creating management reports and summaries

Required Qualifications

• Previous experience in accounting, bookkeeping, finance, or financial operations.
• Strong understanding of Profit & Loss Statements.
• Understanding of Accounts Receivable and Accounts Payable.
• Understanding of revenue, expenses, gross profit, and net profit.
• Strong Microsoft Excel skills.
• Experience working with CRM or accounting systems.
• High attention to detail.
• Strong organizational skills.
• Ability to identify discrepancies instead of simply entering data.
• Ability to work independently and meet reporting deadlines.
• Ability to maintain confidentiality of company financial information.

Experience with construction, glazing, contracting, home improvement, or another project-based service business is a strong advantage.

Key Performance Expectations

Success in this position will be measured by:

Financial Accuracy: CRM and accounting information is complete and accurate.

A/R Control: Outstanding customer balances are monitored and followed up on.

Job Costing: Management can clearly see the actual cost and profitability of each completed project.

Reporting: Weekly and monthly reports are delivered accurately and on time.

Reconciliation: Payments, expenses, bank transactions, credit cards, CRM records, and accounting records are properly reconciled.

Financial Visibility: Management can quickly understand how much the company earned, spent, is owed, owes to others, and generated in profit.

What We Are Looking For

We are looking for someone who does more than basic data entry.

The right person should be able to look at the company's financial information and say:

• Where did we make money?
• Where did we lose money?
• Which jobs have the best and worst margins?
• How much money do customers currently owe us?
• What bills and vendor payments are coming due?
• Are all expenses properly assigned?
• Does the CRM match the accounting records?
• Why did profit increase or decrease this month?
• Are there financial problems management needs to address?

The goal of this position is to give management accurate, up-to-date financial visibility into the entire business.

IoT Solution Consultant

Office Location: 40G, Kyryllivska St, Kyiv, Ukraine (remote work is available) 

Company: Kaa IoT – A leading platform for IoT solutions (www.kaaiot.com)

Location: Hybrid / Remote / Office in Ukraine or abroad

Who We Are Looking For:

An ambitious, motivated, and energetic junior sales professional with a strong interest in technology and solution-based selling. We are looking for someone who is comfortable with outbound sales and lead generation and is eager to gradually grow into a client-facing sales role.

You will start by focusing on prospecting, outreach, and lead qualification, and over time take on more responsibility for customer conversations, product demonstrations, and sales opportunities across different IoT industries.

Experience or interest in IoT, Cloud, Building Management Systems (BMS), energy monitoring, connected devices, or other technology solutions is a plus.

 

      Responsibilities:

• Research target markets, companies, and contacts based on our Ideal Customer Profile (ICP), and build relevant prospect lists.
• Create personalized outreach messages and manage outbound campaigns across email, LinkedIn, and other channels.
• Engage and qualify prospects through written communication, including outbound outreach, inbound leads, and other channels.
• Manage outreach across multiple accounts and maintain consistent communication with prospects.
• Manage sales activities and opportunities in the CRM, ensuring consistent follow-ups and keeping communication history and next steps up to date.
• Responsible for achieving aggressive weekly targets such as number of qualified opportunities per campaign, number of daily activities/tasks, call quality, appointment setting, and sales skills.
• Collaborate with the marketing team on LinkedIn activities and product-related content to support outreach and engagement.

Over time:

• Conduct initial calls and discovery with qualified prospects to understand their use case, devices, project scope, and key requirements.
• Conduct product demonstrations and develop strong product knowledge.
• Support prospects during product evaluations and coordinate with the technical team when needed.
• Build long-term client relationships and gradually take ownership of qualified opportunities throughout the sales process.

Requirements:

 - Skills:

• Basic understanding of IT and IoT concepts.
• Experience with AI tools, modern technologies, or a technical background is a plus.
• Ability and willingness to learn technical products and understand different IoT use cases.
• Understanding of ICP-based prospecting and lead qualification.
• Experience or familiarity with lead generation and prospecting tools such as Apollo, Clay, LinkedIn Sales Navigator, and other similar tools is a plus.
• Experience with email and LinkedIn outreach, including writing personalized messages, building outreach sequences, and handling initial objections or “not interested” responses.
• Experience in direct written communication with clients and stakeholders.
• Hands-on experience with CRM tools or sales pipelines.
• Strong organizational skills with attention to follow-ups, priorities, and next steps.

 - Languages: English (B2–С1 level)

 - Mindset: High motivation, strong work ethic, and a results-driven approach

What We Offer:

- A fast-growing and innovative work environment

 - Competitive salary with an attractive commission model

 - Opportunities for international networking and career growth

 - Dynamic and supportive team

 - Work flexibility: Hybrid / Remote options available

Are you ready to build your career in IoT and Cloud sales

This role is available in the following shift: Monday - Friday 09am-06pm

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

1. Provide care to our users through calls, chats and email
2. Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
3. Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
4. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
5. Develop and maintain positive customer relations and satisfaction
6. Influence the way we support our users and improve it to make sure our users’ experience is the best possible
7. Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

• Fully proficient in German and fluent English 
• 1+ years of customer service experience (in any industry)
• Proactive problem-solver who can work independently, taking initiative to seek solutions
• Professional who loves helping others succeed and is curious to know what really drives users and their needs
• Great communication skills that enable you to solve problems thoughtfully and effectively
• Fast learner, with the ability to adapt with a can-do attitude
• Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site. 

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

ZentixSoft is looking for a Senior Data Solutions Consultant / Solution Architect! 🚀

Format: Project-Based / Hourly Engagement (Remote). 

💡 Why ZentixSoft?

💸 Fair Compensation: Transparent hourly/project-based rates for expert consulting hours.

⚖️ Work-Life Balance: Flexible scheduling tailored around your primary availability.

🦾 Trust & Freedom: Pure professional autonomy with zero micromanagement and no time-trackers.

🎁 Culture & Community: A collaborative environment where your architectural decisions directly drive business outcomes.

🧩 Project & Role Overview:

You will support our technical and presales teams during the discovery and solution design phase of a complex product data management initiative (handling legacy data sources, supplier onboarding, taxonomy, attribute mapping, and multi-system synchronization).

 Discovery & Workshops: Participate in client-facing discovery sessions and technical workshops to unpack legacy architecture and business constraints.

 Architecture Design: Analyze product-data flows, identify systems of record, and distinguish between integration/ETL challenges versus semantic data-mapping issues.

 Roadmap & Strategy: Define realistic target architecture options, phased implementation roadmaps, and potential pilot use cases.

 PIM / MDM & AI Integration: Evaluate approaches for supplier data onboarding, taxonomy harmonization, and assess where AI/LLM automation adds real value vs. deterministic rules/governance.

 Proposal Support: Help formulate solution proposals, architecture diagrams, and technical recommendations for business and technical stakeholders.

🎓 Our Perfect Match (Requirements):

 Domain Experience: 5+ years of hands-on experience in data architecture, system integrations, and solution design.

 PIM / MDM / Product Data Expertise: Strong background in Product Information Management (PIM), Master Data Management (MDM), product taxonomy, attribute mapping, and supplier onboarding.

 Platform Exposure: Experience with platforms such as Akeneo, Salsify, Stibo Systems, Informatica, Contentserv, Pimcore, or inriver (or similar product catalog ecosystems).

 Technical Integration & Data Quality: Familiarity with ERP/PIM/e-commerce integrations, product data standards (e.g., BMEcat), data deduplication, golden-record concepts, and legacy SQL/Access environments.

 Modern Tech Evaluation: Understanding of AI/LLM-assisted data classification and automated mapping techniques.

 Consulting & Communication: Proven experience leading technical workshops with clients, with Fluent / Confident English for client-facing communication.

📍 Engagement Details:

⏳ Format: Project-based / Hourly consulting that can be easily combined with your full time occupation.

📍 Location: 100% Remote.

We look forward to reviewing your profile

Our partner is an innovative technology company specializing in the development and implementation of cutting-edge solutions in embedded systems and radio frequency (RF) engineering.

We are currently seeking an experienced Firmware Engineer to join our team.

Key Qualifications:
BA or Master’s degree in computer science
Strong level of C/Embedded programming (FW, drivers)
5+ years of experience in industrial or embedded software development
Excellent debugging skills
Familiarity with embedded firmware design
Expertise in hardware components and design
Programming under Linux environment
Advanced experience with Git tools and workflows

Responsibilities:
Developing and implementing software for industry specific hardware
Designing firmware solutions based on company or project needs
Designing detailed firmware plans
Ensuring that firmware is always functional and up-to-date
Troubleshooting and optimising firmware

We are looking for a talented Product Designer with strong wireframing skills and the ability to structure complex product logic into clear, usable experiences. This role is particularly suited for someone who enjoys working with data-heavy, multi-layered SaaS platforms and translating complexity into intuitive interaction models. 

The designer will work in close collaboration with senior designers, Product, and Engineering as part of a shared design process, contributing to solution development, refining user flows, and ensuring consistency across the product. The role is not limited to execution - it requires analytical thinking, ownership of UX structure, and active participation in shaping scalable solutions. 

Key Requirements  

• Strong experience in wireframing, interaction design, and information architecture 
• Proven ability to work with complex, data-heavy SaaS systems or applications 
• Preferably experience in B2B products, where workflows and operational logic are critical 
• Ability to translate ambiguous or technical requirements into structured UX solutions 
• Comfortable working within an established design framework while contributing improvements 
• Strong collaboration skills across Product, Design, and Engineering 
• Detail-oriented with a focus on usability, clarity, and scalability rather than purely visual output 
• Working hours 10 am - 6 pm CET time (11 am - 7pm Kyiv), Mon-Fri

Collaboration & Contribution 

This role contributes to the team by supporting and strengthening the overall design delivery - developing wireframes, validating structural decisions, and helping scale consistent patterns across the product ecosystem. The designer will partner with senior team members to ensure alignment, while bringing their own expertise and problem-solving approach to day-to-day work. 

Focus Areas 

• Structuring complex features into clear user flows and layouts 
• Supporting redesign and product evolution initiatives 
• Ensuring UX consistency across modules and touchpoints 
• Contributing to the development and application of the design system 
• Helping translate business and technical needs into usable product experiences 

We are looking for an experienced Senior / Lead Data Analytics Manager to build and lead the analytics function for our Cards & Wallets business.

This is a hands-on role for someone who enjoys working with large-scale transactional data, building analytical infrastructure from the ground up, and turning complex datasets into actionable business insights.

You will work closely with Commercial, Finance, Product, and Operations teams, helping them make data-driven decisions through reliable analytics, dashboards, and reporting.

What You'll Do

Build the Analytics Foundation

• Design and build an end-to-end analytics infrastructure for the Cards & Wallets business.
• Design and maintain analytical data models, data marts, and reporting datasets.
• Build and improve the company's analytical Data Lake.
• Ensure data consistency, quality, and reliability across multiple systems.
• Create a unified customer view across different data sources.

Business & Product Analytics

• Analyze large transactional datasets to identify trends, customer behavior, and business opportunities.
• Build customer segmentation, cohort analysis, retention analysis, and LTV models.
• Analyze transaction behavior across products, BINs, merchants, geographies, and customer segments.
• Identify business patterns and proactively suggest improvements based on data.

BI & Dashboards

• Design and develop business dashboards using Tableau, Power BI, Metabase, or similar BI platforms.
• Build dashboards that become daily decision-making tools for Commercial, Finance, Product, and Operations teams.
• Automate recurring reporting and reduce manual reporting efforts.
• Ensure the accuracy and consistency of analytical reports.

Commercial Analytics

• Support pricing analysis and unit economics through data-driven insights.
• Analyze transaction profitability and business performance.
• Build analytical models to evaluate pricing changes and business scenarios.
• Help commercial teams understand customer behavior and revenue opportunities.

Executive Reporting

• Prepare analytical reports for senior management.
• Transform complex data into clear recommendations and actionable insights.
• Work closely with business stakeholders to answer analytical questions and support strategic decisions.

Build the Analytics Function

• Own the analytics function for the Cards & Wallets direction.
• Prioritize analytical requests from different business teams.
• Help define the future BI architecture and analytics processes.
• As the function grows, participate in building and mentoring the analytics team.

Requirements

• 5+ years of experience in Data Analytics, BI, Product Analytics, or Commercial Analytics.
• Strong SQL skills, including: Window Functions, CTEs, Query optimization, Large transactional datasets.
• Experience building analytical data models and data marts from scratch.
• Experience working with Data Warehouses and/or Data Lakes.
• Hands-on experience with Tableau, Power BI, Metabase, or similar BI platforms.
• Experience designing dashboards that are actively used by business teams.
• Strong analytical thinking with the ability to identify patterns, trends, and business opportunities in large datasets.
• Experience automating reporting and improving analytical processes.
• Ability to communicate analytical findings clearly to both technical and non-technical stakeholders.
• B2+ (C1 preferred).

Nice to Have

• Experience in FinTech, Payments, Banking, Card Issuing, Acquiring, PSP, Digital Wallets, or Neobanking.
• Experience working with transaction-level data.
• Understanding of payment flows and transaction lifecycle.
• Experience with pricing analytics, unit economics, or profitability analysis.
• Experience building alerting systems and automated business monitoring.
• Previous leadership or mentoring experience.

Why Join Us?

• Build the analytics function from the ground up.
• Work directly with Commercial, Finance, Product, and executive leadership.
• Own the analytics architecture and influence business decisions.
• Solve complex analytical challenges using real transaction data.
• Grow into the Head of Analytics for the Cards & Wallets business.

Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Broadband solutions: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to Cable and PON operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which allows to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

Job Description

• 2+ years of relevant commercial experience in Test Automation
• Good knowledge and practical experience in Python development
• Basic knowledge of UNIX/Linux OS
• Basic knowledge in networking (L2/L3)
• Intermediate and above English (read / write / speak) for communication with the remote teams and subject matter experts
• Good communication skills
• B. Sc. in computer science or Electricity Engineering or equivalent

Would be a plus:

• Experience in design/development in Object Oriented methodologies
• Experience in AI assisted SDLC (Claude Code, GitHub Copilot)
• Experience with PyTest framework
• Knowledge of Databases/SQL, Jenkins

Job Responsibilities

• Design and implement automation tests according to given requirements
• Develop with help of AI agents in the existing automation infrastructure based on Python for complex embedded system
• Cooperate with scrum teams: SW, HW, and manual QA

Tools:

• Python: Python 3.13, GitHub Copilot/Claude Code, PyTest, Paramico, DataTools, Pylint, Mypy, Black, Qodo
• Source control: GitHub
• CI: Jenkins
• Virtualization: Kubernetes, Docker
• Tests/Ticket management: TestRail, JIRA