Jobs

Mirko Solutions is an international IT company specializing in web and mobile development for clients across the US, Canada, EU, and Australia. We are growing rapidly and are looking for a Middle Python Developer to join our team and drive complex, high-impact projects.

Job Requirements:

• At least 5 years of professional experience building backend applications with Python
• Hands-on experience developing web services using modern frameworks (such as Django, FastAPI, or similar)
• Strong understanding of working with relational databases, including schema design and query optimization
• Experience working with event-driven or asynchronous systems, including message brokers (e.g., Kafka, RabbitMQ)
• Familiarity with automated build, test, and deployment pipelines
• Practical knowledge of containerized environments and orchestration tools
• Solid approach to testing, including writing and maintaining automated test suites across different levels
• Experience collaborating in teams using Git-based workflows

Responsibilities:

•  Development and support of backend services in Python;
• Collaboration with the team to implement updates and integrations;
• Ensuring code quality, participating in code reviews and discussing technical solutions;

We provide the following for our employees:

• Competitive salary according to qualification
• Comfortable working environment
• Experienced colleagues
• Opportunity to work with interesting projects,
• Regular performance reviews
• Friendly atmosphere, care for the comfort of professionals

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for a Senior Python Backend Engineer for a new international project.

About the role:
Our backend is developed all in Python running in the cloud over k8s. It's not a typical backend interacting with a UI frontend, handling audio streams in real-time. Our systems integrate with a large number of third party services. Because of the myriad of
challenges and the fast pace of a startup, each team member gets to experience a lot of professional growth and ownership

In this role, you will:

🔸 Own parts of our core backend infrastructure, which is a complex, real-time distributed system written in Python and Rust

🔸 Own big initiatives end-to-end and deliver them with minimal guidance

🔸 Troubleshoot highly complex production issues

🔸 Constantly improve our development velocity while maintaining a very high reliability standard

Qualifications:

🔸 BSc in Software Development or equivalent industry experience

🔸 Previously a Staff or Principal Engineer at a startup company

🔸 10+ years of experience in Python development

🔸 Strong Python Asyncio experience

🔸 Strong software design skills

🔸 Excellent communicator in writing and orally

🔸 Significant experience with at least one strongly typed language (Rust, C++, Go, Swift, Java, etc)

🔸 Deep understanding of Networking Protocols, Operating Systems

🔸 Deep knowledge of Python Profiling

🔸 Experience in delivering and troubleshooting a production-grade cloud-based distributed system

🔸 Experience in building and troubleshooting a real-time low-level system (e.g. kernel, drivers, RTOS)

🔸 Kubernetes and Helm experience

🔸 Experience with different observability stacks

🔸 Strong LLM prompting skills, but also being able to work without them

🔸 Experience with gRPC and its troubleshooting

🔸 Being a contributor or maintainer of an open-source package

Bonus:

🔸 An understanding of one of the following: WebRTC, STUN/TURN, SIP, RTP, HLS, RTMP

🔸 Having worked with Rust and PyO3

🔸 Audio programming experience

We offer:

🔸 remote work (full-time);

🔸 projects for international clients;

🔸 a team of experienced colleagues who will support your development;

🔸 a friendly atmosphere and opportunities for professional growth.

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We deliver high-quality digital solutions including web applications, mobile apps, cloud systems, and custom software for businesses worldwide.

Due to the rapid growth of our company, we are currently looking for an experienced Senior Fullstack developer (Python + React) to join our team and work on a new international project.

Responsibilities:

• Develop and maintain scalable backend and frontend functionality
• Build and improve integrations with marketplaces and third-party platforms
• Participate in API architecture improvements and service splitting
• Work with complex business logic 
• Investigate and fix production and integration-related issues
• Collaborate with QA, Team Leads, and other developers during feature delivery

Requirements:

• 5+ years of experience with Python and JavaScript
• Strong backend development and software architecture skills
• Experience delivering and deploying production-level projects
• Proficiency with Async IO
• Experience with React, Redux (RTK), CSS modules
• Experience with CI/CD, Cloud platforms (AWS, GCP, or Azure), Linux, Docker, Kubernetes
• Experience integrating third-party APIs

• Experience with Data Pipelines / ETL

   

We offer:

• Fully remote work
• Opportunity to work on an international project
• Professional growth and development
• Friendly and supportive team environment

We’re hiring a CAD/BIM specialist with about 2 years of experience to transform laser scan and point cloud data into precise drawings and 3D models for architectural and engineering projects.
 

What you’ll do

• Develop and update CAD drawings and BIM models using point cloud data
• Produce floor plans, sections, elevations, and basic 3D models
• Verify dimensions and make sure all deliverables accurately reflect the source data
• Collaborate with the team to clarify project requirements and deliver on schedule
• Learn and apply tools that streamline repetitive modeling tasks
   

What we’re looking for

• About 2 years of hands-on experience in CAD drafting or BIM modeling
• Working knowledge of AutoCAD or Revit
• Ability to read architectural drawings and understand building layouts
• Strong attention to detail and solid organizational skills
• English good enough for everyday work communication
• Openness to learning point cloud workflows and new software
   

Nice to have

• Experience with point clouds or Scan-to-BIM projects
• Familiarity with tools like ReCap or CloudCompare
• Basic knowledge of Dynamo, scripting, or workflow automation
   

You don’t need to know every tool on this list. What matters most is strong CAD/BIM fundamentals and a genuine willingness to learn.

Native Media Buyer (Taboola / Outbrain)
 

We're looking for a Native Media Buyer with hands-on experience in Taboola, Outbrain, and other native platforms — someone who knows how to scale profitable campaigns and work with performance-driven traffic. This role is for a true operator: someone who understands funnels, works with data, and consistently delivers results.
 

Key Responsibilities
▸ Launch, optimize, and scale native advertising campaigns
▸ Analyze performance data and identify growth opportunities
▸ Structure campaigns for scalability and efficiency
▸ Continuously test creatives, angles, and funnels
▸ Collaborate with internal teams to drive performance growth
 

Requirements
✔ Hands-on experience with native traffic: Taboola, Outbrain, MSN, Mediago, etc.
✔ Proven ability to scale campaigns profitably
✔ Experience in Crypto or CFD verticals
✔ Strong analytical mindset and data-driven approach
✔ Advanced English — Tier-1 / Tier-2 markets
✔ Experience with cloaking systems — a plus
✔ Genuine willingness to learn, grow, and keep improving your skills
 

Compensation
💰 Competitive base salary + performance-based bonuses
🚀 High earning potential — top performers earn $15K–$50K/month
 

How to Apply
Be ready to share:
📊 Real campaign performance data
💵 Budget levels and scaling strategies
⚙️ Optimization approach and decision-making logic

👉 We prioritize candidates who can demonstrate real, measurable results at scale — and who are hungry to keep developing professionally.

🚀 We're Hiring: PPC & SEM Campaign Manager Home Services | US Market | Full-Time | PST Hours

We're a performance-driven digital marketing agency specializing in home services and construction lead generation for the US market. We're looking for a hands-on Campaign Manager who owns results end to end — from strategy to the qualified phone call.

This is not a role for someone who only knows how to run ads. We need someone who understands the full journey: from search intent to phone call, from phone call to qualified opportunity, from opportunity to real revenue for a local service business.

⚠️ Non-Negotiable Requirements — Please Read Before Applying: → Full-time availability during US PST working hours 

→ Native-level English — written and verbal, non-negotiable 

→ Proven hands-on experience with the US market across Google, Meta, Bing, and native 

→ Solid, verifiable work history — not freelancers filling time between gigs 

→ Home services / construction experience required — e-commerce, SaaS, or fintech background alone is not enough

What you'll own: 

→ Plan, build, and manage paid campaigns across Google Ads, Meta, Microsoft/Bing, Taboola/Outbrain, Yelp Ads, Google Local Services Ads, and Nextdoor/LinkedIn as needed 

→ Create and optimize full-funnel lead generation strategies — audience targeting, ad copy, landing pages, tracking, and lead-nurturing funnels 

→ Monitor performance and continuously improve KPIs — cost per lead, lead quality, conversion rate, and ROI (not just clicks) → Own setup and integrity of conversion and call tracking so every lead is measured accurately 

→ Stay current on platform updates, A/B testing strategies, and market trends in home services 

→ Build repeatable systems, SOPs, reporting structures, QA processes, and campaign management workflows that allow the team to scale without losing quality 

→ Maintain strict QA discipline before every launch — budgets, geo-targeting, tracking, landing pages, phone numbers, forms, conversion actions, and campaign settings

AI & Automation — Core to This Role: 

→ Use AI to draft, test, and iterate ad copy and creative concepts at speed — with the judgment to edit and direct that output, never paste it raw 

→ Use AI for audience and keyword research, competitor analysis, and market intelligence 

→ Build reporting and analysis workflows that turn raw platform data into clear, decision-ready insights 

→ Be fluent in platform-native AI: Google Performance Max & Smart Bidding, Meta Advantage+, and AI-assisted creative — knowing when to trust automation and when to override it 

→ Build repeatable AI and automation systems using tools like Make.com, Zapier, or Google Apps Script to eliminate manual, repetitive work

Tracking & Attribution: 

✅ Hands-on with call tracking (CallRail or similar) and call-driven conversion measurement 

✅ Strong with GA4, Google Tag Manager, and conversion tracking across platforms 

✅ Familiar with offline conversion imports and server-side tracking to feed real lead quality back into platforms 

✅ You care what happens to a lead after the click — not just the cost of the click

Must-Haves: 

✅ Proven track record managing paid media campaigns targeting the US market 

✅ Deep knowledge of the home services vertical — remodeling, HVAC, solar, roofing, garage doors, windows, etc. 

✅ Demonstrated success generating high-quality leads at scale — measured by qualified leads and CPL, not vanity metrics 

✅ Experience building and managing end-to-end ad funnels from cold traffic to converted lead 

✅ Hands-on proficiency with Google Ads, Meta Ads Manager, Microsoft/Bing Ads, native platforms, and Google Tag Manager 

✅ Native-level English — strong written and verbal communication 

✅ Experience with Yelp Ads and Google Local Services Ads (LSA) — strong advantage 

✅ Familiarity with automation and lead-nurturing platforms — major plus

Who You Are: 

→ Independent, proactive, and execution-driven — you don't wait to be told what to do 

→ Data-minded but creative — constantly testing, iterating, and pushing performance boundaries 

→ You embrace AI and automation as tools for scale and smarter decisions — not as a gimmick or a crutch 

→ You think like a strategist and work like an operator 

→ You want to help small businesses grow — energized by making a real difference for an SMB owner, not by chasing the biggest budget

→ Loyal, analytical, hungry for results, and excited to grow as part of a small, sharp, accountable team

This role is NOT for you if: 

✖ Your background is primarily e-commerce/DTC, SaaS, or fintech 

✖ You rely on grey-hat or aggressive black-box agency tactics 

✖ You only want to direct strategy from above — we need someone hands-on, detail-oriented, willing to build, check, fix, test, and improve directly 

✖ You're a freelancer looking to fill time between gigs

Responsibilities:

- Create engaging content for FinTech projects across Telegram, Instagram, and LinkedIn
- Write social media and PR content for different audiences
 - Work with the product and marketing teams to plan and create content
- Take part in team meetings and share content ideas
- Research and suggest relevant topics to showcase the brand’s expertise

Requirements:

- Experience working with media buying projects
-At least 3 years of experience in content writing
- Good understanding of social media and ability to write clear, concise, and engaging texts
- Strong sense of responsibility and ability to work independently
- Willingness to come up with new ideas and experiment with different approaches
- Understanding of B2B projects, particularly in the FinTech industry

Our benefits to you:
- Paid annual leave
- Paid days off
- RedCore TEAM corporate gamification system
- Annual corporate events for employees
- Reimbursement of business travel expenses
- Flexible working format and start time
- Employee learning and development system
- Mentoring program
- Overtime compensation
- Referral program with a cash bonus
- Corporate psychologist
- Cafeteria benefit system: sports, insurance, language learning (depends on region)

Full Time | Ukraine (Remote) | Electrical BIM / VDC

We are an electrical engineering and BIM company delivering complex Electrical BIM models for large construction projects across the United States. Our team brings together top talent to work on some of the most interesting and technically demanding electrical projects across the U.S., including data centers, government facilities, industrial buildings, and advanced commercial projects.

We are growing in Ukraine, and we are excited to welcome new team members. We are building a permanent and professional team to work on Electrical BIM projects for the U.S. market. If you enjoy teamwork, learning, and doing quality work, you will feel at home with us.

Why You’ll Enjoy Working With Us

• Competitive hourly pay
• Fully remote work
• Healthy work–life balance
• Health expense reimbursement
• Gym and sports reimbursement
• English course reimbursement
• FOP contract with tax reimbursement
• Learning platforms for professional growth
• Supportive leadership and mentorship

Key Responsibilities

• Own and manage projects from start to completion
• Define scope, schedule, and deliverables
• Coordinate with VDC Team Leads to manage resources and workload
• Serve as the main point of contact for clients
• Lead coordination meetings and manage project communication
• Track progress, RFIs, and scope changes
• Identify and escalate risks or delays early
• Ensure deliverables meet client and company quality standards
• Provide regular status updates to management

What We’re Looking For

• 3+ years of experience in Project Management within Electrical BIM, VDC, or construction
• Strong understanding of electrical systems and BIM workflows
• Experience working on U.S.-based construction projects preferred
• Proficiency in Revit, Navisworks, BIM 360 / ACC, and Bluebeam
• Strong leadership and communication skills
• Organized, proactive, and deadline-driven

What the hiring process looks like:

Recruiter Screen → Technical Interview → Offer

Interested? Let’s connect and discuss the details!

About the project:
A connected beauty technology company building a smart mirror (in-store, running proprietary software) and a mobile app on iOS and Android. Behind both sits the company’s intelligence layer, which includes an AI Skin Analyzer, a virtual makeup artist, and a routine builder. Skin analysis already runs on proprietary models — the next step is live, realistic rendering on a real face, on a phone and on a wall-mounted mirror.

Working hours:
Our engineering team works in Central European time, and our leadership team is on the US East Coast. Your working day ends at 20:00 CET, and dependable availability through the afternoon until then is a firm requirement of this role. That’s the window where your day overlaps with the US morning, when decisions get made, priorities get set, and cross-team questions get answered.

The role:
This role has more ownership than most: there is no existing face-rendering team to join, and you’ll set its standards. It also has more physical hardware than most software roles — you’ll work with a real Smart Mirror and real devices, and some of the hardest problems (light, skin, cameras) only show up there.

We are hiring an engineer to own the real-time face rendering behind three products:

• Treatment Preview — previews cosmetic treatments on the user’s own face (wrinkle smoothing and brow lift for neurotoxin-style treatments, lip and cheek volume for dermal fillers);
• AR product try-on — letting a shopper see a specific lipstick, blush, or foundation shade from the catalog on their own face, live, with accurate color matching;
• Guided makeup looks — walking a user step by step through a complete makeup look rendered live on their own face, built on the same shared engine.

This is a hands-on senior IC role. You’ll be the person who knows how the face engine works, building it rather than integrating someone else’s. The Flutter app team builds the screens around your work, and ML engineers own the analysis models. You own everything between the camera frame and the pixels on screen.

What you’ll work on:

• Build a shared face-rendering engine for Android and iOS: camera frames in, face tracking, region masks and warps, GPU shading, and frames out to a Flutter texture;
• Build Treatment Preview: smoothing, warps, and volume effects rendered behind a Flutter texture, guided by a wrinkle mask that updates slower than the frame rate, keeping effects stable on a moving face;
• Build realistic makeup rendering: lips, cheeks, base, eyes, with finishes (matte, satin, gloss, shimmer) that respond to light and work across the full range of skin tones;
• Connect the product catalog to the face: a pipeline that turns a product’s shade and finish into rendering parameters, scalable to thousands of products;
• Build multi-step guided makeup looks on the new engine;
• Optimize for real hardware: modern iPhones, mid-range Android phones, and a Smart Mirror running a 4K USB camera all day in-store;
• Measure quality: stability, color accuracy against real product swatches, and failure rates by skin tone, lighting, and face angle.

Tech stack:

• Rendering: OpenGL ES 2.0/3.0 (GLSL) on Android, Metal on iOS;
• Face geometry: ML Kit face detection for capture; dense face landmarks and blendshapes for rendering;
• Image processing: C++ with OpenCV;
• Native: Kotlin and C++ on Android, Swift on iOS;
• App: Flutter (Dart) with Bloc — you’ll write the platform-channel and texture boundary, and the app team writes the UI;
• Test devices: iPhone, Galaxy-class Android, and the company’s Smart Mirror.

Requirements:

• 5+ years of professional software engineering, including substantial real-time graphics work — you have written and shipped GPU shaders (GLSL, Metal, HLSL, or similar) in a product that ran at frame rate on real devices. This is the single most important requirement;
• Hands-on work with face tracking or face geometry: landmarks, face meshes, UV mapping, region masks, warps, or morphs (AR filters, virtual try-on, avatars, and face retouching all count);
• Native mobile development on Android (Kotlin/Java, NDK/C++) or iOS (Swift/Objective-C), with willingness to work on both;
• Experience putting ML models in a real-time pipeline, designing rendering around the model being the slow part;
• Practical grasp of color and image processing: color spaces and gamma, blending, frequency separation, filtering;
• An eye for realism and the discipline to measure it;
• Comfort working in an existing codebase;
• Clear English, spoken and written, with a working style that holds up across time zones.

Will be a plus:

• Shipped a virtual makeup try-on, beauty filter, or face-retouching product;
• Flutter external textures or platform views, or embedding native rendering in any cross-platform UI framework;
• Training or fine-tuning segmentation models (face parsing, lips, skin) and building the datasets behind them;
• Physically based shading, or measuring color from real product swatches;
• Experience with inclusive evaluation across Fitzpatrick skin types, lighting conditions, and ages;
• Low-level Android camera work (Camera2, UVC/external cameras) or embedded devices;
• Knowledge of aesthetic medicine, or experience building consumer features near medical claims.

Not required — please apply anyway if you don’t have these:

• Beauty or cosmetics domain knowledge;
• Flutter or Dart experience;
• A computer science or graphics degree.

! Looking for Seniors and Team Lead !

Full Time | Ukraine (Remote) | US Construction Tech / BIM

We are an electrical engineering and BIM company delivering complex Electrical BIM models for large construction projects across the U.S. Our team brings together top talent to work on some of the most interesting and technically demanding electrical projects, including data centers, government facilities, industrial buildings, and advanced commercial projects.

We are expanding quickly in Ukraine, and we are excited to welcome new team members. We are building a permanent and professional team to work on Electrical BIM projects for the U.S. market. If you enjoy teamwork, learning, and doing quality work, you will feel at home with us.

What you’ll do:

• Lead and support the development of Electrical BIM models in Revit.
• Review models, run clash detection in Navisworks, and ensure quality standards.
• Coordinate with mechanical, plumbing, and structural trades in weekly coordination meetings.
• Prepare BIM deliverables: shop drawings, reports, schedules, and execution plans.
• Support prefabrication workflows where model accuracy is critical.
• Mentor and support BIM team members.
• Improve modeling workflows and internal processes.
• Communicate clearly with client BIM teams throughout the project.

What we need:

• 4+ years of experience in Electrical BIM.
• Strong understanding of electrical systems.
• Advanced Revit skills with an electrical focus.
• Experience with Navisworks for coordination and clash detection.
• Familiarity with BIM 360, ACC, and Bluebeam
• Team-oriented mindset with experience in managing the team 
• 2+ successfully completed projects
• Reliable, organized, and deadline-focused
• English B1 or higher (for Team Lead B2+)

Would be an advantage:

• Experience on US-based construction projects.
• Experience with data center, industrial, or other mission-critical projects.
• Prefabrication experience.

What you’ll get:

• Competitive hourly pay in USD.
• Fully remote work; working hours 12:00–21:00 Kyiv time.
• B2B contract (FOP) with tax reimbursement.
• Medical reimbursement.
• Gym and sports reimbursement.
• Military reservation opportunity.
• Learning platforms for professional growth.
• Onboarding, supportive leadership, and mentorship.

What the hiring process looks like:

Recruiter Screen →  Technical Task → Technical Interview → Offer

Interested? Let’s connect and discuss the details!

ScrumLaunch is a software development company supporting fast-growing US startups across various industries, with locations in Los Angeles, CA, and Portland, OR. We partner with startups by embedding product and engineering teams directly into their core operations.

For this role, we are looking for a Senior Product Manager to own consumer-facing mobile and scheduling products from concept through launch and iteration. This role is ideal for a PM who has built B2C products used by real consumers on a daily basis, has deep familiarity with booking/scheduling/availability logic, and knows how to design transactional flows (booking, payment, cancellation, membership) that feel effortless even when the underlying business rules are complex.

You will be responsible for defining the end-to-end member/user experience across mobile and web surfaces, working closely with Engineering, Design, and Data teams to ship features that drive engagement, retention, and conversion. This includes designing booking and scheduling logic, membership/eligibility rules, multi-location or multi-tenant product behavior, and notification/lifecycle flows. You will also be expected to identify where AI agents and automation can meaningfully improve the consumer experience — from personalized recommendations to proactive, agent-driven suggestions — while keeping the product simple and trustworthy for end users.

This is a hands-on, high-ownership role for a PM who thinks in terms of user journeys and funnels as much as backlogs, and who is comfortable managing the operational complexity that comes with real-time availability, payments, and multi-party bookings.

Requirements

Must Have

• 5+ years of Product Management experience, with a strong track record of building and scaling B2C products used directly by consumers.
• Proven experience owning mobile applications (iOS and/or Android) from requirements through release, including app-store considerations, mobile-specific UX constraints, and cross-platform prioritization.
• Direct experience with scheduling, booking, appointment, calendar, or resource-availability systems — including handling double-booking prevention, real-time availability, cancellation/refund policy logic, and multi-party transactions.
• Experience designing and documenting complex consumer transactional workflows (e.g., booking + payment + split payment, membership eligibility, multi-step checkout).
• AI Agent orchestration experience — practical experience scoping, designing, or delivering AI-agent-driven features such as personalized recommendations, proactive notifications, conversational assistants, or automated matching/suggestion engines.
• Strong product analytics skills: comfortable defining KPIs, working with funnels/cohort data, and using data to prioritize the roadmap.
• Experience managing products with multi-location, multi-tenant, or multi-market complexity (e.g., different pricing, policies, or configurations per location).
• Strong cross-functional collaboration skills across Engineering, Design, QA, and Marketing/Growth.
• Strong documentation skills: PRDs, user journeys, functional requirements, and acceptance criteria for consumer-facing features.

• Experience working within Agile delivery environments, including backlog prioritization and release planning.

   

Nice to Have / Would Be a Plus

• Experience with membership, subscription, or loyalty program products (tiered pricing, lifecycle automation, points/rewards).
• Experience with CRM or lifecycle marketing automation (segmentation, triggered campaigns, churn/win-back flows).
• Experience migrating consumer users off a third-party booking/scheduling vendor onto an owned platform.
• Familiarity with payment processing integrations (e.g., Stripe or equivalent), including split payments and refund logic.
• Experience with social or community features layered on top of a transactional product (e.g., matchmaking, groups, activity feeds).

• Background in hospitality, fitness, wellness, sports, or other appointment-driven consumer verticals.

   

What Makes Someone Successful in This Role

• Thinks like a consumer first — obsessive about reducing friction in booking, payment, and everyday usage flows.
• Comfortable translating messy, real-world operational rules (cancellation windows, eligibility, multi-location pricing) into clean, scalable product logic.
• Data-driven: uses analytics and user behavior to prioritize, not just stakeholder opinion.
• Strong at balancing near-term feature delivery with long-term platform scalability (e.g., supporting new locations/markets without re-architecture).
• Pragmatic about where AI adds real consumer value versus where it adds complexity without benefit.
• Effective at aligning Engineering, Design, and Growth around a shared view of the user journey.
• Comfortable owning ambiguity in fast-moving, growth-oriented environments.

• Detail-oriented about edge cases — the PM who catches the double-booking, the abandoned-cart, or the mid-cycle proration case before it ships.

   

Responsibilities

• Own the end-to-end roadmap for consumer-facing mobile and web product experiences.
• Define and document booking/scheduling logic, including availability rules, eligibility, cancellation/refund policy, and multi-party or split transactions.
• Translate business and operational rules into clear PRDs, user journeys, functional requirements, and acceptance criteria.
• Partner with Engineering and Architecture on technical feasibility for real-time availability, payments, and multi-location/multi-tenant logic.
• Scope and define AI-agent-driven features (e.g., personalized recommendations, proactive suggestions, automated matching) with clear success criteria and guardrails.
• Manage backlog prioritization, sprint planning, refinement, and release planning for the consumer product.
• Define and track product KPIs (conversion, retention, engagement, booking completion rate) and translate insights into roadmap priorities.
• Collaborate with Design on user flows, wireframes, and usability validation for mobile-first experiences.
• Coordinate cross-functional teams (Engineering, QA, Design, Growth/Marketing) through discovery, build, and launch.
• Own membership, loyalty, or lifecycle feature definition where applicable, including automation of renewal/upgrade/downgrade flows.
• Identify and resolve dependencies, risks, and blockers across mobile, backend, and third-party integration workstreams.
• Facilitate product demos, stakeholder reviews, and go-to-market readiness checkpoints.
• Maintain roadmap documentation, decision logs, and product performance reporting.

• Continuously iterate on the product based on usage data, user feedback, and market/competitive analysis.

   

Tools

• Jira, Linear, or similar project management platforms
• Notion, Confluence, or similar documentation tools
• Figma
• Slack
• GitHub, Cursor, and agentic development tooling
• Product analytics platforms (e.g., Amplitude, Mixpanel, or equivalent)

• Payment and scheduling infrastructure familiarity (e.g., Stripe, calendar/availability engines) 

   

Cooperation terms

• B2B cooperation under a Consulting Agreement
• 12 days of Paid Time Off per year
• 5 days of Medical Time Off per year
• 3 paid holidays per year
• Psychologist Consultations for mental well-being
• Professional Development Budget — courses and conferences
• English lessons

We’re looking for someone who keeps projects moving, teams aligned, and clients informed.

What matters most

1. Proactivity. Number one. Seriously!! You ask questions, spot gaps, raise concerns early, and move things forward. Everyone has gaps in knowledge or experience. We can help you close those. Taking initiative is what we need you to bring
2. Responsibility. When you commit to something, we can trust it will happen. If something changes, you tell us early. No chasing or micromanagement required
3. Clear communication and thoughtful decisions. You can explain what’s happening, what’s at risk, and what options we have, to developers, clients, and C-level alike

What you’ll do

• Own day-to-day project delivery: keep the team aligned on priorities, responsibilities, and next steps
• Keep Jira useful and up to date. Track tasks, progress, and actual results
• Coordinate roadmaps and sprint planning with the team
• Keep clients informed about progress, timelines, and what happens next
• Make sure client requests and team decisions are recorded, shared, and followed through
• Identify risks early and explain their impact and possible solutions so stakeholders can make informed decisions

What you’ll bring

• 1-2 years of experience managing software development projects.
• Practical experience with Jira, sprint planning, and roadmaps
• Confidence communicating with clients and coordinating delivery teams
• The ability to think beyond a task’s status and understand what’s actually happening
• Experience using AI, with enough judgment to know when it helps and when it makes things worse. We use it too. It just shouldn’t be your native language, he-he
• HubSpot experience would be a nice bonus

About us

• We’ve been in software development for years. The industry is going through a hard period, but we were finding it hard before AI made it visible ahaha
• We work on projects across different industries. You’ll get variety, interesting problems, and work that requires dedication and actual thinking.
• We hope we’re some of the easiest people you’ll work with: approachable, open to questions, and direct about feedback, risks, and concerns
• You’ll have support at every step. You’re expected to take initiative, but you’re never expected to figure everything out alone. If you feel abandoned with a problem, we’ve failed at our part.
• Our leadership team works a lot. We know what that costs, and we don’t expect the same hours from everyone else. Expect a reasonable schedule and time spend.
• This is a full-time role. Part-time isn’t an option (at least I don't think so)
• And yes, we know the world will pause when GTA VI launches. Let’s get those leave requests into the calendar early please

We are looking for an experienced and proactive Customer Support Team Lead to lead our Customer Support team, ensure high-quality customer service, and maintain efficient daily operations.

In this role, you will be responsible for coordinating the team’s work, supporting and developing team members, monitoring performance, and ensuring that our customers receive timely and professional assistance.
 

Responsibilities

• Lead, coordinate, and support the Customer Support team in daily operations.
• Organize workloads, schedules, and task distribution within the team.
• Provide guidance, coaching, and feedback to team members to support their professional development.
• Handle complex customer inquiries and assist with escalated cases when necessary.
• Monitor customer satisfaction and identify opportunities to improve support processes.
• Develop and maintain internal documentation, guidelines, and knowledge base materials.
• Collaborate with other departments to resolve customer issues and improve overall service quality.
• Prepare regular performance reports and provide insights on team results.
• Participate in onboarding, and training of new team members.

Requirements

• Previous experience in Customer Support, including team leadership or supervisory experience.
• Strong understanding of customer service principles and support operations.
• Excellent communication, organizational, and problem-solving skills.
• Strong leadership skills and the ability to motivate and develop a team.
• Upper-Intermediate English (B2) or higher.
• Ability to work independently, prioritize tasks, and make informed decisions.

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.

For more details, we can discuss via phone call or online interview.

EverHelp is a team of professionals developing outsourcing support services for products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We're against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are looking for a Customer Support Representative (English Desk) to join our team and provide high-quality support for an international consumer technology business. In this role, you will help customers resolve their inquiries, deliver a positive customer experience, and collaborate with different teams to find effective solutions.

Your future responsibilities include:

• Handling customer inquiries through chats, support tickets, and outbound calls in a professional and empathetic manner;
• Investigating customer issues and providing accurate, timely, and effective solutions;
• Performing back-office tasks and maintaining accurate customer records and case documentation;
• Collaborating with internal teams and other departments to resolve complex customer requests;
• Managing multiple tasks and customer conversations while maintaining high service quality;
• Learning and applying company policies, procedures, and relevant consumer regulations.
• Location - Ukraine

Needed experience & skills:

• Preferably 6+ months of experience in Customer Support (motivated candidates without prior experience are also welcome);
• Advanced English proficiency: C1 written and B2+ spoken;
• Strong problem-solving, critical thinking, and decision-making skills;
• Genuine empathy, a customer-oriented mindset, and a willingness to help;
• Excellent written communication skills with the ability to provide clear, structured responses;
• Ability to multitask, prioritize tasks, and remain composed under pressure;
• Strong attention to detail, ownership, and accountability;
• Team-oriented attitude, adaptability, and eagerness to learn.

Nice to have skills:

• Experience handling multiple chats or support tickets simultaneously;
• Knowledge of additional European languages;
• Experience supporting international customers or working with complex products and services.

Work with EverHelp is about:

• Opportunity to join a Ukrainian company and support the Ukrainian economy;
• 20 paid vacation days and 10 paid health days for mental and physical recovery;
• Annual salary reviews;
• Systematic learning & development within a team and on an individual level.
• A team of professionals ready for knowledge sharing, internal professional communities, and team buildings;
• Corporate discounts on gym memberships and various services, including medical services, language schools, etc.

The ideal candidate combines strong modern C++ skills with experience in market data protocols, Linux, networking, and performance optimization.
Responsibilities
• Design, develop, and maintain C++ market data feed handlers for direct exchange feeds and third-party data providers.
• Build and maintain order books, quote and trade processing, and normalized market data interfaces.
• Implement sequence tracking, gap detection, recovery, snapshot processing, and feed arbitration.
• Develop efficient subscription management and data distribution, including conflation and backpressure handling.
• Optimize latency, throughput, CPU utilization, and memory consumption under peak market conditions.
• Support trading sessions, exchange calendars, symbol mapping, trading status messages, and corporate action updates.
• Build tools for packet capture analysis, feed replay, automated testing, and production diagnostics.
• Monitor data quality, feed health, latency, and recovery performance.
• Investigate production issues and participate in the team’s production support rotation.
• Collaborate with OMS/EMS, infrastructure, QA, and client application teams on integration and delivery.
Required Qualifications
• Strong professional experience developing production systems in modern C++.
• Experience building real-time market data or other high-throughput, latency-sensitive systems.
• Strong understanding of multithreading, synchronization, memory management, data structures, and algorithms.
• Experience developing and debugging applications on Linux.
• Working knowledge of TCP/IP, UDP multicast, socket programming, and binary protocols.
• Understanding of market data concepts, including quotes, trades, order books, sequencing, and recovery.
• Experience profiling and diagnosing performance, concurrency, and memory issues.
• Familiarity with Git, code reviews, automated testing, and CI/CD.
• Ability to investigate complex issues and communicate clearly across engineering and business teams.
Preferred Qualifications
• Experience with U.S. equities, options, or futures market data.
• Familiarity with protocols such as Nasdaq ITCH, NYSE Pillar, Cboe PITCH, CME MDP, CTA, or UTP.
• Experience with lock-free data structures, shared memory, CPU affinity, and cache-aware design.
• Familiarity with hardware timestamping, PTP, kernel bypass, or specialized network interfaces.
• Experience supporting redundant feeds, failover, and disaster recovery.
• Python or shell scripting skills for testing, analysis, and operational tooling.
• Familiarity with OMS/EMS integration and market data distribution to browser-based trading applications.

• Responsibilities:

  The ideal candidate combines strong modern C++ skills with experience in market data protocols, Linux, networking, and performance optimization.
  Responsibilities
  • Design, develop, and maintain C++ market data feed handlers for direct exchange feeds and third-party data providers.
  • Build and maintain order books, quote and trade processing, and normalized market data interfaces.
  • Implement sequence tracking, gap detection, recovery, snapshot processing, and feed arbitration.
  • Develop efficient subscription management and data distribution, including conflation and backpressure handling.
  • Optimize latency, throughput, CPU utilization, and memory consumption under peak market conditions.
  • Support trading sessions, exchange calendars, symbol mapping, trading status messages, and corporate action updates.
  • Build tools for packet capture analysis, feed replay, automated testing, and production diagnostics.
  • Monitor data quality, feed health, latency, and recovery performance.
  • Investigate production issues and participate in the team’s production support rotation.
  • Collaborate with OMS/EMS, infrastructure, QA, and client application teams on integration and delivery.
  Required Qualifications
  • Strong professional experience developing production systems in modern C++.
  • Experience building real-time market data or other high-throughput, latency-sensitive systems.
  • Strong understanding of multithreading, synchronization, memory management, data structures, and algorithms.
  • Experience developing and debugging applications on Linux.
  • Working knowledge of TCP/IP, UDP multicast, socket programming, and binary protocols.
  • Understanding of market data concepts, including quotes, trades, order books, sequencing, and recovery.
  • Experience profiling and diagnosing performance, concurrency, and memory issues.
  • Familiarity with Git, code reviews, automated testing, and CI/CD.
  • Ability to investigate complex issues and communicate clearly across engineering and business teams.
  Preferred Qualifications
  • Experience with U.S. equities, options, or futures market data.
  • Familiarity with protocols such as Nasdaq ITCH, NYSE Pillar, Cboe PITCH, CME MDP, CTA, or UTP.
  • Experience with lock-free data structures, shared memory, CPU affinity, and cache-aware design.
  • Familiarity with hardware timestamping, PTP, kernel bypass, or specialized network interfaces.
  • Experience supporting redundant feeds, failover, and disaster recovery.
  • Python or shell scripting skills for testing, analysis, and operational tooling.
  • Familiarity with OMS/EMS integration and market data distribution to browser-based trading applications.

• Mandatory Skills Description:

  The ideal candidate combines strong modern C++ skills with experience in market data protocols, Linux, networking, and performance optimization.
  Responsibilities
  • Design, develop, and maintain C++ market data feed handlers for direct exchange feeds and third-party data providers.
  • Build and maintain order books, quote and trade processing, and normalized market data interfaces.
  • Implement sequence tracking, gap detection, recovery, snapshot processing, and feed arbitration.
  • Develop efficient subscription management and data distribution, including conflation and backpressure handling.
  • Optimize latency, throughput, CPU utilization, and memory consumption under peak market conditions.
  • Support trading sessions, exchange calendars, symbol mapping, trading status messages, and corporate action updates.
  • Build tools for packet capture analysis, feed replay, automated testing, and production diagnostics.
  • Monitor data quality, feed health, latency, and recovery performance.
  • Investigate production issues and participate in the team’s production support rotation.
  • Collaborate with OMS/EMS, infrastructure, QA, and client application teams on integration and delivery.
  Required Qualifications
  • Strong professional experience developing production systems in modern C++.
  • Experience building real-time market data or other high-throughput, latency-sensitive systems.
  • Strong understanding of multithreading, synchronization, memory management, data structures, and algorithms.
  • Experience developing and debugging applications on Linux.
  • Working knowledge of TCP/IP, UDP multicast, socket programming, and binary protocols.
  • Understanding of market data concepts, including quotes, trades, order books, sequencing, and recovery.
  • Experience profiling and diagnosing performance, concurrency, and memory issues.
  • Familiarity with Git, code reviews, automated testing, and CI/CD.
  • Ability to investigate complex issues and communicate clearly across engineering and business teams.