Jobs Product Manager

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти, запускати та оптимізувати механіки гейміфікації для підвищення залученості гравців, утримання та довічної цінності клієнта (Lifetime Value);
• Аналізувати поведінку гравців і показники ефективності для виявлення можливостей зростання;
• Створювати та управляти гейміфікаційними кампаніями, турнірами, місіями, викликами та програмами лояльності;
• Тісно співпрацювати з командами CRM, Product, BI та Marketing для створення захопливого досвіду для гравців;
• Відстежувати ринкові тренди та активність конкурентів для впровадження інноваційних рішень у сфері гейміфікації;
• Готувати звіти та рекомендації на основі результатів кампаній і аналітики гравців.

Досвід, який стане твоєю перевагою:

• 2+ роки досвіду в Gamification, CRM, Product Marketing, Retention або суміжній ролі в iGaming;
• Сильні аналітичні навички та досвід роботи з KPI, сегментацією гравців і метриками утримання;
• Практичний досвід управління інструментами гейміфікації, кампаніями та механіками залучення;
• Здатність працювати з кросфункціональними командами в динамічному середовищі;
• Англійська мова на рівні Upper-Intermediate або вище.

Ми цінуємо:

• Креативне мислення, орієнтоване на дані;
• Сильні комунікаційні навички та навички управління взаємодією зі стейкхолдерами;
• Проактивний, орієнтований на результат і уважний до деталей підхід;
• Здатність самостійно генерувати та впроваджувати нові ідеї;
• Адаптивність і готовність працювати в динамічному середовищі.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Develop, launch, and optimize gamification mechanics to increase player engagement, retention, and lifetime value;
• Analyze player behavior and performance metrics to identify growth opportunities;
• Create and manage gamification campaigns, tournaments, missions, challenges, and loyalty programs;
• Collaborate closely with CRM, Product, BI, and Marketing teams to deliver engaging player experiences;
• Monitor market trends and competitor activities to introduce innovative gamification solutions;
• Prepare reports and recommendations based on campaign performance and player insights.

Experience you’ll need to bring:

• 2+ years of experience in Gamification, CRM, Product Marketing, Retention, or a related role within iGaming;
• Strong analytical skills and experience working with KPIs, player segmentation, and retention metrics;
• Hands-on experience managing gamification tools, campaigns, and engagement mechanics;
• Ability to work with cross-functional teams in a fast-paced environment;
• Upper-Intermediate English or higher.

It’s a perfect match if you have those personal features:

• Creative and data-driven mindset;
• Strong communication and stakeholder management skills;
• Proactive, result-oriented, and detail-focused approach;
• Ability to generate and implement new ideas independently;
• Adaptability and willingness to work in a dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

🌟 Requirements

• 1+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Experience in managing Casino Lobby (categories, providers)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying tech issues
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with provider)

🎯 Responsibilities

• Manage the full game lifecycle (adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Maintain and optimize Casino Lobby (categories, providers, game placement)
• Monitor product stability and escalate technical issues
• Collaborate with Product, Retention and VIP teams

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

Workload: Full-time
Duration: Long-term
Location: Worldwide (except Russia and Belarus)

About the Role

We are looking for an experienced Senior Product Manager to join a product operating at the intersection of infrastructure deployment, field operations, geospatial technologies, and multi-modal AI.

This role is ideal for a Product Manager who understands not only software products but also the real-world processes behind large-scale network infrastructure deployment. The successful candidate will work closely with US-based clients and play a key role in shaping products used to plan, manage, and optimize field operations for telecommunications and utility infrastructure projects.

About the Client

Our client is a US-based technology company that develops software solutions for managing large-scale infrastructure deployment and field operations. Their platform supports planning, coordination, and execution of complex projects involving distributed field teams, network construction, cable deployment, and utility infrastructure.

Mandatory Requirements

• 5+ years of Product Management experience
• Strong UX mindset with the ability to identify user pain points and improve product experience
• Experience working directly with clients, stakeholders, and cross-functional teams
• Hands-on experience in telecommunications infrastructure, fiber network deployment, utility infrastructure, or network construction projects
• Deep understanding of outside plant (OSP) processes, cable routing, network planning, fiber deployment, permitting, construction workflows, and field operations
• Experience working with products used for planning, designing, tracking, or managing cable installation and network build-outs
• Experience with geospatial technologies, mapping systems, or GIS platforms
• Experience with mobile workforce or field-service management systems
• Strong communication and stakeholder management skills
• Interest in AI and emerging technologies
• Hands-on experience using AI tools and workflows

Key Responsibilities

• Collaborate closely with US clients in a co-innovation environment
• Gather and translate customer feedback into product strategy and roadmap initiatives
• Lead product discovery and product development processes
• Shape product direction for solutions supporting infrastructure deployment and field operations
• Drive adoption of multi-modal AI capabilities (text, vision, audio, and geospatial data)
• Improve workflows related to network planning, cable deployment, field execution, and operational efficiency
• Work closely with engineering, design, and business stakeholders to deliver impactful solutions
• Ensure product decisions align with real-world infrastructure deployment and construction processes
• Build intuitive products that simplify complex field and infrastructure operations

Nice to Have

• Experience with telecom OSS/BSS platforms
• Experience with GIS platforms such as ArcGIS, QGIS, or similar solutions
• Strong analytical skills and product metrics experience
• Understanding of APIs, integrations, and system architecture
• Experience working with AI-enabled enterprise products

Working Conditions

• Long-term engagement
• Close collaboration with US-based clients
• Availability to work across US time zones is required
• Opportunity to shape products used in large-scale telecommunications and infrastructure projects

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Наш клієнт — міжнародна маркетингова компанія, яка стрімко масштабується та займає провідну позицію в індустрії iGaming, з особливою увагою до ринку Азії.

Від глибоких досліджень ринку та розробки стратегії до результативних діджитал-кампаній і сміливих креативів — команда охоплює повний цикл маркетингу, допомагаючи клієнтам випереджати конкурентів в одній із найдинамічніших галузей світу.

Ідеально для тих, хто прагне:

• Збирати, аналізувати та документувати бізнесові й технічні вимоги для нових продуктових фіч і покращень платформи;
• Перетворювати бізнес-потреби на чіткі специфікації (user stories, acceptance criteria, workflows) для команд розробки;
• Тісно співпрацювати з engineering, QA, design та зовнішніми підрядниками для забезпечення точної та своєчасної реалізації;
• Проводити глибокий аналіз продуктових метрик і воронок для виявлення проблемних зон, можливостей та точок оптимізації;
• Проводити та підтримувати A/B тестування й інші валідаційні експерименти, визначаючи метрики успіху та інтерпретуючи результати;
• Підтримувати продуктову документацію в актуальному стані та забезпечувати обмін знаннями між командами;
• Виступати сполучною ланкою між бізнес-стейкхолдерами та технічними командами, забезпечуючи ефективну комунікацію та узгодженість.
   

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції Product Manager або Business Analyst у digital B2C продуктах;
• Підтверджений досвід написання детальних специфікацій та ведення продуктового беклогу;
• Сильні аналітичні навички та вміння вирішувати проблеми, з практичним досвідом роботи з BI-інструментами (наприклад, Amplitude, Tableau, Excel);
• Знайомство з методологіями A/B тестування та оцінкою статистичної значущості;
• Глибоке розуміння концепцій системної архітектури (APIs, потоки даних, інтеграції, ролі front-end та back-end);
• Досвід у iGaming (спортивні ставки, казино) або інших галузях з високим обсягом транзакцій і навантаженням буде значною перевагою.
   

Ми цінуємо:

• Сильні комунікативні навички та вміння працювати зі стейкхолдерами, здатність переводити бізнес-цілі на технічні вимоги;
• Структуроване мислення та увага до деталей у поєднанні з баченням загальної картини продукту;
• Високий рівень емоційного інтелекту та вміння будувати довіру як з бізнесом, так і з технічними колегами;
• Проактивний, самостійний підхід та комфорт у роботі в умовах швидких змін;
• Орієнтація на результат із фокусом на досягнення вимірюваних бізнес-результатів;
• Стратегічне мислення — вміння балансувати між поточними завданнями та довгостроковою масштабованістю.
   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries.

Perfect for those who aim to:

• Gather, analyze, and document business and technical requirements for new product features and platform improvements;
• Translate business needs into clear specifications (user stories, acceptance criteria, workflows) for development teams;
• Collaborate closely with engineering, QA, design, and external vendors to ensure accurate and timely delivery;
• Conduct in-depth analysis of product metrics and funnels to identify pain points, opportunities, and areas for optimization;
• Conduct and support A/B testing and other validation experiments by defining success metrics and interpreting results;
• Maintain up-to-date product documentation and ensure knowledge sharing across teams;

• Act as a bridge between business stakeholders and technical teams, facilitating effective communication and alignment.

   

Experience you’ll need to bring:

• 2–4 years of experience as a Product Manager or Business Analyst in digital B2C products;
• Proven track record of writing detailed specifications and managing product backlogs;
• Strong analytical and problem-solving skills, with hands-on experience using BI tools (e.g., Amplitude, Tableau, Excel);
• Familiarity with A/B testing methodologies and statistical significance evaluation;
• Solid understanding of system architecture concepts (APIs, data flows, integrations, front-end vs. back-end roles);
• Experience in iGaming (sports betting, casino) or other high-transaction, high-load industries is a strong plus.

It's a perfect match if you have those personal features:

• Strong communication and stakeholder management skills, with the ability to translate business goals into technical requirements;
• Structured thinking and attention to detail, paired with a big-picture product vision;
• High emotional intelligence and the ability to build trust with both business and technical colleagues;
• A proactive, self-driven approach and comfort working in fast-changing environments;
• A results-oriented mindset, focused on delivering measurable business outcomes;

• Strategic thinking — able to balance immediate delivery with long-term scalability.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;

• Dynamic Work Environment.

   

Apply, and let your growth journey begin.

VitaUp is building a category-leading supplements brand across Amazon US & EU.

We compete in one of the most complex and competitive categories on Amazon — health & wellness — alongside brands like NOW, Pure Encapsulations, and Nature Made. We already have proven products, strong unit economics, and an established operational foundation. Our next stage is aggressive scaling.

We are looking for a Head of Amazon Growth — a commercially-minded operator, strategist, and leader who understands how to scale Amazon businesses in highly competitive supplement categories.

This role is closer to running a business unit than managing a marketplace account.

You will own Amazon growth end-to-end: category strategy, product launches, profitability, team leadership, operational scalability, and performance execution across US & EU marketplaces.

We are not looking for a coordinator or task manager. We are looking for someone who thinks like an owner, moves fast, understands the numbers behind growth, and knows how to build scalable systems and high-performing teams.

What You Will Own

You will be fully accountable for Amazon business performance:

• revenue growth
• profitability
• launch performance
• operational scalability
• market expansion

• category positioning

   

You will define how products compete, scale, and win within the health & supplements category.

Your responsibilities will include:

• Building and executing Amazon growth strategy across US & EU marketplaces
• Leading end-to-end product launches from market opportunity analysis to post-launch scaling
• Driving performance through data, experimentation, and operational excellence
• Owning P&L decisions and balancing aggressive growth with profitability
• Identifying new growth levers, category opportunities, and expansion potential
• Building scalable processes and operational infrastructure for long-term growth
• Managing forecasting, inventory planning, and supply coordination around growth cycles
• Leading and scaling a cross-functional Amazon team across PPC, design, content, analytics, influencer and affiliate functions
• Creating accountability systems, workflows, and performance standards across the team
• Working directly with founders on strategic growth decisions and long-term scaling initiatives

What We Are Looking For

Proven Amazon Scaling Experience

- You have 5+ years of hands-on Amazon experience with a strong track record of scaling brands or product portfolios.

- You have personally driven products from launch to significant monthly revenue and can clearly explain:

• what you scaled
• how you scaled it
• which levers created growth

• what challenges you solved

   

We are looking for operators, not coordinators.

Supplements / Health Category Expertise

You deeply understand:

• dietary supplements
• wellness products
• customer psychology in health categories
• competitive dynamics

• compliance-sensitive product positioning

   

Experience in supplements, nutraceuticals, wellness, sports nutrition, or adjacent regulated categories is highly preferred.

Strong Commercial & Analytical Thinking

You think like a business owner. You understand:

• profitability
• contribution margin
• TACOS / ACOS
• LTV
• inventory economics
• ranking mechanics
• conversion optimization
• launch velocity

• category strategy

   

You make decisions based on data, not assumptions.

Leadership & Team Management

• You have experience leading and developing cross-functional teams in fast-scaling environments.

• Ideally, you have managed teams of 10+ people across multiple business functions while remaining hands-on and operationally involved.

   

Ownership Mentality

• You are highly autonomous and proactive.
• You do not wait for instructions.
  You identify problems early, make decisions quickly, and create structure where needed.
• You are comfortable operating in high-growth environments where priorities evolve fast.

Compliance & Marketplace Understanding

You understand Amazon policies and the complexity of operating in regulated health categories.

Knowledge of:

• FDA/FTC compliance
• Amazon content policies
• supplement claims

• account health & compliance risks
  is a strong plus.

   

Tools & Platforms 

You are comfortable working with:

• Seller Central
• Brand Analytics
• Helium10
• DataDive
• Sellerboard
• Amazon PPC ecosystems

• analytics and forecasting tools

   

What We Offer

• A key leadership role with direct influence on company growth and expansion strategy
• Full ownership over Amazon US & EU performance
• The opportunity to build and scale a high-growth supplement brand in a highly competitive category
• Direct collaboration with founders and visibility into strategic business decisions
• Freedom to build systems, processes, and scalable growth infrastructure
• Strong existing operational foundation and proven products already performing on the market
• Remote-first work environment with flexibility and high autonomy
• Competitive USD-based compensation with performance-driven upside

If you think like an owner, operate with data, and know how to scale Amazon brands in competitive health categories — we would love to speak with you.

Please send your CV along with examples of brands, listings, or Amazon businesses you have helped scale.

We are looking for a proactive and creative Gamification Manager to take charge of our Smartico platform operations. If you know how to turn the user journey into an exciting game, have a strong grasp of engagement metrics, and are ready to build and scale effective processes—we want you on our team!

🎯 Key Responsibilities:

• Gamification Management: Design, configure, and launch comprehensive gamification mechanics (tournaments, missions, loyalty tiers, mini-games, bonus stores, etc.) on the Smartico platform.
• Monitoring & Analytics: Continuously track the performance of live campaigns, analyze user engagement metrics, and optimize existing mechanics to boost player retention.
• Customer Support Collaboration: Work closely with the support team to promptly resolve complex player escalations regarding bonus allocations or campaign mechanics. Create clear guidelines and help the support agents understand the logic behind active campaigns.
• Idea Generation: Proactively explore and implement new Smartico features and solutions to continuously enhance the overall User Experience (UX).

⭐️ We Offer:

• Format: 100% Remote work, 5/2 schedule.
• Payments: Reliable payouts in USDT.
• Remuneration: Competitive base salary + bonuses directly based on the results and success of the department you build.
• Growth: Tangible opportunities for professional growth and career progression within the project.
• Benefits: Paid vacation and sick leave.

Our Mission and Vision
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

Why are we introducing Product Ops

Think of 🏎️ Product Ops as the pit-crew for our product org — the crew that keeps the car running at optimal speed while the drivers (PMs, designers, engineers) focus on steering, innovation, and delivering value.
Digital product work is unpredictable — delays, messy data, broken handoffs, tool chaos — those can easily turn “sprints” into sludge. Product Ops is what stands between that chaos and the ability to deliver clean, high-velocity, high-quality work.
Instead of building the product itself, Product Ops builds and runs the operating system — frameworks, tools, workflows — so that the rest of the org can move fast, aligned, and without friction.
Product Ops isn’t “just operations” — instead, it’s a force multiplier.

Importantly, this role is not about processes for the sake of processes.
This role is all about reality checks. You’ll systematically align our product with what customers and commercial teams actually experience.

What You Will Own

— Customer feedback loop: Structured system connecting Sales, Merchant Ops, and Integration insights directly into product discovery and planning

— Product context from the field: Translating sales demos and merchant interactions into actionable product intelligence (what works, customer expectations, objections)

— Scalable processes: Clear frameworks for product involvement in custom solutions, demos, and merchant initiatives — replacing ad-hoc coordination with repeatable systems

— Feature rollout: Controlled deployment of new features to existing customers, including timing, communication, feedback collection, and iteration

— Team management & development: Design & Tech Writing teams

Why This Role Is a Career Accelerator

— High-impact role — you directly shape how the entire product organization works
— N-1 level to the CPO — real strategic influence, not a support role
— Immediate measurable impact — your work instantly affects delivery speed, transparency, and quality
— You build from zero — no legacy chaos, no rigid structures
— Wide operational playground — planning, discovery, delivery, rituals, documentation, metrics

Team Setup

You will directly lead: Tech Writing & Product Design Team
Your lead & mentor: Artem Sadurskyy, CPO
 

Our Ideal Candidate

— Proven experience in Product Operations, Product Management, Product UX, or Product Design Operations, driving complex initiatives from idea to impact.
— Experience working closely with product designers, UX, and product managers — not only with engineering teams
— Strong product mindset and customer obsession — ability to connect product decisions with real customer and commercial context
— A track record of building, improving, or scaling product processes that actually work — and keep working as teams grow
— Hands-on people leadership experience, supporting teams, setting clear expectations, and raising the bar
— Strong command of planning, discovery, and delivery, with confidence in:

— prioritisation and roadmap governance
— capacity planning and SLAs
— product and delivery metrics (velocity, predictability, quality)

— Fluency with modern product tools: Jira, Confluence or Notion, Figma, and analytics platforms
— A data-driven mindset, comfort with ambiguity, and the ability to turn complexity into clarity

Soft skills that truly matter here: systems thinking, clear structured communication, ability to influence without authority, leadership & ambition, results-oriented mindset, conflict management, and strong cultural fit.

The Points That Make You Stand Out
Experience in fintech/payments, B2B, and marketing acquisition.
 

Why Join Solidgate?
High-impact role. You’re not inheriting a perfect system — you’re building one
Great product. Solidgate is the financial infrastructure for modern Internet businesses: from subscriptions to fraud, chargebacks, and indirect tax
Part of Endeavor. A global community of the world’s most impactful entrepreneurs
Massive growth opportunity. This role will be a career-defining move
Top-tier tech team. Proven engineers, modern engineering culture, CI/CD, metrics, automation

📩 Ready to become a part of the team? Then, cast aside all doubts and click “apply”

Our Mission and Vision 
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders - the ones shaping the digital economy - with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.
 

What You Will Own 
You'll take full ownership of one of the following backend-driven products within the Payments direction:

• Tokenization system - storing and reusing sensitive card data securely across transactions
• Payment processing and orchestration - routing and executing payment flows reliably at scale
• MPI / payment authentication - handling 3DS and authentication protocols that protect both merchants and users
• Payment method and bank orchestration - managing connections to acquirers, banks, and alternative payment methods

Your responsibilities across whichever product you own:

• Drive execution - ship projects and features that move the product forward, hit commitments, and unblock the team
• Run discovery - identify growth opportunities, structure ideas, and conduct research to validate what to build next
• Own planning and prioritization - build and maintain a clear roadmap, make trade-off calls grounded in business goals, and keep the team focused on what matters most
• Lead your cross-functional team - connect engineering, design, data, and business stakeholders into a coherent delivery machine
• Set the standard - bring the craft: structured thinking, clear documentation, sharp prioritization, and a culture of shipping with quality
• Measure and improve - define success metrics, track outcomes, and use data to course-correct fast
   

Why This Role Is a Career Accelerator

• You'll own infrastructure that sits at the heart of how internet businesses collect money - this is not a peripheral product
• You'll compete directly against global payment infrastructure players - the scope is real, the bar is high, and your decisions will be felt
• The path forward is Lead PM, Principal PM, or a CPO track - Solidgate is scaling fast enough that the ceiling moves with you
• You're joining at the formation stage of this team - you'll shape how product work gets done here, not inherit someone else's system
• You'll develop rare depth in one of the most complex and defensible domains in fintech - the kind of expertise that compounds over a career
   

Team Setup You'll lead a cross-functional team of up to 8 people: Tech Lead, Backend Engineers, Frontend Engineers, and AQA.
 

Our Ideal Candidate

• 4+ years as a Product Manager with a proven delivery track - shipped products, not just managed roadmaps
• Experience leading cross-functional teams and driving execution without direct authority
• Strong prioritization skills grounded in business goals, not stakeholder noise
• Able to navigate complex, multi-layered problems - this domain has many edge cases and no shortcuts
• Systematic thinker who finds structure in ambiguity and communicates it clearly
• Already using AI to optimize how you and your team work
   

The Points That Make You Stand Out

• Experience in payments - 3DS, acquirer routing, tokenization - you know the domain
• Technical background - enough to read architecture docs and earn engineering trust
• Hands-on with data - SQL or BI tools, you go to the source yourself
• Experience building interfaces or embedding AI into the product
   

Why Join Solidgate?

High-impact role. You're not inheriting a perfect system - you're building one.

Great product. We've built a fintech powerhouse that scales fast. Solidgate isn't just an orchestration player - it's the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax - we've got it covered.

Part of Endeavor - a global community of the world's most impactful entrepreneurs. We're proud to be the first payment orchestrator from Europe to join - and to share our expertise within a network of outstanding global companies.

Massive growth opportunity. Solidgate is scaling rapidly - this role will be a career-defining move.

Top-tier tech team. Work alongside our driving force - a proven, results-driven engineering team that delivers. We're also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.

Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
 

Tomorrow's fintech needs your mindset. Come build it with us.

About the role

EducateMe is an AI-native LMS built for US-based companies that take employee training seriously. We're a small team shipping fast, and AI has changed what one person can own: product work that used to take a team - research synthesis, spec drafts, prototyping, QA - now moves at the speed of one sharp person with the right tools.

That's this role. You'll do product management with a direct line to revenue: you own the customer feedback pipeline, turn validated problems into specs the team can ship, test features before release, and decide - with evidence - what we build next. And because the best product managers live where the customers are, you'll also own our customer success motion: onboarding new accounts, tracking health, catching churn risks, and running expansion conversations.

This is not a classic PM role and not a classic CSM role. It's product management grounded in direct customer ownership - every roadmap argument you make is backed by conversations you personally had and revenue you personally protect. AI is your leverage for everything routine: meeting summaries, health scoring, outreach drafts, first-pass specs. Your job is the judgment AI can't do — which customers need attention, which feedback matters, what we ship next.

 

What you'll do

Customer Success

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Run proactive retention — build and maintain a customer health-score system (Mixpanel + product data), spot churn risks before customers go silent, and trigger outreach when engagement drops. Most of our customers won't reach out to you — you reach out to them, with a reason
• Drive expansion — identify accounts ready for more seats or higher tiers and run those conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Record what you learn — customer calls double as interview material. You capture use cases, wins, and stories that feed our case studies and marketing (you don't write the marketing — you collect the raw material)
   

Product

• Own the feedback pipeline — triage every customer request, document recurring pain points, and prioritize them with revenue context
• Write lightweight specs — turn validated customer problems into clear, scoped briefs the product team can act on
• QA from the customer's seat — test new features (especially AI features) before release, the way a real customer would use them
• Close the loop — when something a customer asked for ships, you're the one who tells them. This is the cheapest retention tool that exists
• Join roadmap discussions — you bring the customer evidence; final prioritization stays with the founder and product lead

What we're looking for

Must-have

• AI fluency — this is the core requirement. You use AI tools daily as a working method, not a novelty: drafting specs, synthesizing customer calls, building health-score views, prototyping, automating your own routine work. You know where current models are strong, where they fail, and how to get reliable output. You should be able to show us, concretely, how AI makes you 2–3x faster than your previous role allowed
• Customer-facing experience — CSM, account management, or onboarding, ideally in SaaS. You're comfortable owning a book of business and being measured on retention
• Product sense — you can tell the difference between what a customer asks for and what they actually need, and you can write it down clearly enough that an engineer doesn't have to guess
• Data comfort — you can work with product analytics (Mixpanel or similar) to build views of customer health, not just react to anecdotes
• Strong communicator — clear writer, confident on video calls, equally good async and live
• Self-directed — small team, no playbook for every situation. You have context and goals; you figure out the rest and move
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Prior product work — PM, product ops, or having been the "voice of customer" person who actually shaped a roadmap
• Familiarity with Notion, Loom, Intercom, or similar async-first stacks

How success is measured

Retention comes first. Product contribution is judged second. In order:

1. Churn rate — monthly gross churn trending down; no customer cancels without us having seen it coming
2. Health-score coverage — every active account scored, at-risk accounts flagged and contacted
3. Expansion revenue — upsell conversations opened and closed
4. Feedback pipeline quality — recurring pain points documented with revenue context; specs the product team actually uses
5. Loop closure — customers hear back when their requests ship

What we offer

• Fully remote — work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team — no bureaucracy
• Direct access to the founder and genuine input on product direction — your customer evidence shapes what gets built

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of experience in email or CRM marketing;
- Experience working with tools like Customer.io (or similar platforms);
- Intermediate level of English or higher;
- Understanding of user segmentation principles and content creation;
- Strong attention to detail and a responsible approach to tasks;
- Basic knowledge of HTML will be a plus.

Would be a plus

- Experience working with analytics to evaluate campaign performance and understand user behavior;
- Ability to analyze market trends and collect best practices;
- Interest in developing analytical skills within CRM/retention marketing.

HOW YOU WILL MAKE AN IMPACT
- You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
- You will perform user segmentation to ensure relevant and effective communication;
- Your tasks will include setting up, testing, and monitoring bonus mechanics;
- You will be responsible for publishing promotional materials on websites;
- You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
- You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
- You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHY YOU’LL LOVE IT HERE:

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
 

We are looking for a detail-oriented and proactive Game Manager to join our iGaming team. In this role, you will be responsible for managing game content across multiple casino platforms, ensuring accurate game placement, provider integrations, content updates, and ongoing optimization of game performance. You will work closely with Product, Marketing, Retention, Design, and Platform teams to deliver the best gaming experience for our players.

Requirements
- 1+ years of experience in iGaming, online casino operations, content management, CRM, or a similar role.
- Strong understanding of online casino products, game providers, and player behavior.
- Experience working with CMS, Back Office systems, or content management platforms.
- Analytical mindset with experience using reporting and visualization tools such as Power BI, Tableau, or similar.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced environment and prioritize effectively.
- Intermediate or higher level of English.

Responsibilities
- Manage and maintain casino content across websites and platforms, including adding new games, updating categories, and ensuring content accuracy.
- Maintain and update the game release calendar, ensuring timely publication and correct display of new content.
- Coordinate the integration of new game providers and implement all required back-office updates.
- Create, manage, and optimize game rankings, featured sections, and game collections according to GEO-specific requirements and provider agreements.
- Collaborate closely with Product, Retention, CRM, Design, Marketing, and Platform teams to successfully deliver cross-functional initiatives.
- Select and recommend games for promotional campaigns, CRM communications, tournaments, and special marketing activities.
- Monitor and analyze game and provider performance using Power BI and other reporting tools.
- Identify trends, react to performance fluctuations, and propose optimization opportunities to improve player engagement and revenue.
- Investigate and report game-related issues, bugs, and display inconsistencies, ensuring timely resolution with internal and external stakeholders.
- Monitor content quality and ensure compliance with internal standards and business requirements

It will be a plus
- Experience working with casino game providers and aggregation platforms.
- Knowledge of casino KPIs, player retention metrics, and game performance analysis.
- Experience supporting multiple GEOs and localized content strategies.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

About us

We are an international B2C iGaming company operating since 2020. We are looking for a Senior Retention Manager  to take ownership of user monetization and retention performance across Asian markets.

Responsibilities

• Own and drive LTV, Redeposit, and Retention KPIs.
• Develop and execute the overall retention strategy.
• Design bonus systems and ensure their profitability.
• Lead CRM, lifecycle marketing, and player engagement initiatives.
• Manage VIP retention strategy and high-value player segments.
• Identify and eliminate bonus abuse and low-value user behavior.
• Collaborate with Affiliate teams to evaluate traffic quality through LTV performance.
• Build scalable retention processes and reporting frameworks.
• Manage and mentor retention specialists if applicable.

Requirements

• 4+ years of experience in CRM / Retention within iGaming.
• Proven track record of improving LTV, Redeposit, and retention metrics.
• Deep understanding of bonus economics and player lifecycle management.
• Strong analytical skills and experience with BI tools.
• Experience working with VIP segments.
• Ability to take full ownership of business results.
• English level: Upper-Intermediate+ or higher.

What We Offer

• Fully remote work.
• Competitive compensation package.
• Opportunity to influence key business metrics.
• Fast-growing international iGaming environment.
• Professional and supportive team.
• Career growth opportunities.

About us

We are an international B2C iGaming company operating since 2020. We are looking for a Middle Retention Manager who will be responsible for improving player retention, increasing redeposits, and maximizing customer value across Asian markets.

Responsibilities

• Manage retention strategy for assigned player segments.
• Develop and optimize CRM campaigns, automations, and bonus mechanics.
• Monitor LTV, Redeposit, Churn, and engagement metrics.
• Analyze player behavior and identify growth opportunities.
• Collaborate with Affiliate and VIP teams to improve traffic quality and retention performance.
• Conduct A/B tests and optimize player journeys.
• Build reports and provide actionable insights.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Strong understanding of LTV, ARPU, Redeposit, and Churn metrics.
• Experience with CRM platforms and automated communication flows.
• Strong analytical skills and experience working with data.
• English level: Upper-Intermediate+.

About us

We are an international B2C iGaming company operating successfully since 2020. We are looking for a Junior CRM / Retention Manager to join our team and help improve player retention, engagement, and monetization across Asian markets.

Responsibilities

• Assist in managing CRM campaigns and retention activities.
• Support user segmentation and lifecycle management.
• Monitor campaign performance and prepare reports.
• Help optimize bonus offers and promotional activities.
• Analyze player behavior and identify retention opportunities.
• Work closely with VIP, Affiliate, and Product teams.
• Support CRM automations and communication flows.

Requirements

• 6 months – 2 years of experience in CRM, Retention, Marketing, Customer Success, or iGaming.
• Basic understanding of retention metrics and customer lifecycle.
• Analytical mindset and attention to detail.
• Experience with Excel or Google Sheets.
• English level: Intermediate+.
• Experience in iGaming will be a plus.