SpeedlineHub

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world. 

We are currently looking for a VIP Account Manager (night).

📋 Key responsibilities and your contribution:

• Provide personalized assistance and support to VIP clients during the night , ensuring a high level of satisfaction.
• Provide service that meets quality standards and requirements.
• Implementing strategies to increase VIP client engagement and loyalty. 
• Monitoring VIP client activity and identifying opportunities for upselling or cross-selling.
• Analyzing VIP client feedback and implementing improvements to enhance the VIP experience.
• Keeping updates of industry trends and competitor activities to maintain a competitive edge in VIP client management.

📚 Your qualifications:

• 1+ years of proven experience in a similar role.
• Strong understanding of casino games and the VIP customer segment.
• Excellent communication, and sales skills.
• Adaptability to handle variable workloads and dynamic environments.
• Strong motivation for achieving set goals.

➕ Nice to have:

• Experience in a similar position in the iGaming industry.

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world. 
We are currently looking for a VIP Account Manager (night).

📋 Key responsibilities and your contribution:

• Provide personalized assistance and support to VIP clients during the night , ensuring a high level of satisfaction.
• Provide service that meets quality standards and requirements.
• Implementing strategies to increase VIP client engagement and loyalty. 
• Monitoring VIP client activity and identifying opportunities for upselling or cross-selling.
• Analyzing VIP client feedback and implementing improvements to enhance the VIP experience.
• Keeping updates of industry trends and competitor activities to maintain a competitive edge in VIP client management.

📚 Your qualifications:

• 1+ years of proven experience in a similar role.
• Strong understanding of casino games and the VIP customer segment.
• Excellent communication, and sales skills.
• Adaptability to handle variable workloads and dynamic environments.
• Strong motivation for achieving set goals.
  ➕ Nice to have:
• Experience in a similar position in the iGaming industry (CIS region).

Benefits:
⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.
 
We will get back to you with feedback within 3 business days, in case your experience matches our requirements in the vacancy.
 

About SpeedlineHub
We are a boutique recruiting , specializing in product recruitment for international IT companies and world of iGaming. Since 2020, we've been on a global mission to match professionals with their ideal careers and primarily collaborate with medium to large-sized organizations, specializing in the recruitment of professionals ranging from Mid-level to Head, C-level and VP roles.

A few details about us:
🔸 We successfully fill vacancies across EMEA, LATAM, Ukraine;
🔸 Building a global network of top talent in the IT and iGaming industries;
🔸 Serving as a trusted advisor to companies on hiring strategies and organizational culture;
🔸 Leveraging market insights and a driven approach to make informed talent decisions.

Our approach centers on building strong partnerships with businesses to fully understand their specific needs and offer tailored recruiting solutions that align with their objectives. Committed to delivering both quality and value, we help our clients connect with the right talent for the right positions, ensuring they reach their business goals.