Jobs Business Analyst

Description

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities.

Requirements

Experience Expectations: 5+ Years

Must-Have: – Performed BA/ Proxy PO roles for multiple years Experience in Medical Domain is a plus

Qualification: Engineering Graduate

Job responsibilities

• Take a lead and client-facing role, acting as a key liaison between the client, Product Management, and the development team.
• Provide vision and direction to the Agile development team and stakeholders throughout the project and translate business needs into clear requirements.
• Ensure that the team always has an adequate amount of well-prepared and prioritized work for upcoming sprints.
• Own and actively maintain the team backlog and Agile board, ensuring that priorities, statuses, dependencies, and next steps are clear and up to date. Plan and prioritize the product feature backlog and development activities.
• Define product vision, roadmap, and growth opportunities in collaboration with Product Management and key stakeholders.
• Efficiently facilitate Agile/Scrum ceremonies, including sprint planning, refinement, daily stand-ups, sprint reviews, and retrospectives, involving client stakeholders where appropriate.
• Provide backlog management, iteration planning, and elaboration of user stories, including clear acceptance criteria and readiness for development.
• Work closely with Customer Product Management to create and maintain the product backlog according to business value and priorities.
• Actively work with the development team throughout the sprint, monitor progress against Sprint Goals, identify blockers and dependencies, and facilitate their resolution.
• Support the Project Manager in sprint, release, and capacity planning by providing visibility into backlog readiness, team progress, dependencies, and potential delivery risks.
• Lead product release planning activities and help set realistic expectations for delivery of new functionality.
• Take an active role in identifying and mitigating impediments that may impact successful completion of Sprint and Release Goals.
• Together with PM promote effective Scrum practices within the team and help maintain discipline around the Agile process, board usage, and delivery commitments.

Ми працюємо над масштабною приватною медичною інформаційною системою для одного з найбільш відомих клієнтів українського медичного ринку

Це можливість долучитися до проєкту, який створюється з нуля та матиме реальний вплив на те, як працюватимуть медичні процеси великої організації. Тут важлива технічна реалізація, команда безпосередньо взаємодіятиме з бізнесом, впливатиме на рішення й формуватиме продукт

We are looking for an experienced Business Analyst to join our team and help bridge business needs with technology solutions. The ideal candidate has strong expertise in requirements elicitation, stakeholder management, business process analysis, and translating complex business objectives into clear functional requirements

In this role, you will collaborate closely with clients, product owners, developers, QA engineers, and other cross-functional teams to analyze business needs, define project scope, create and maintain project documentation, facilitate workshops, and ensure that delivered solutions align with business goals

Requirements: 

• 3+ years of experience in business analysis;
• Solid knowledge of SDLC and business analysis processes;
• Confident in the classification and decomposition of requirements;
• Experience with Agile methodology;
• Experience with Healthcare domain is a must
• Strong skills in tools and techniques: UML diagrams, high-level use cases, Mindmaps, WBS, Gantt charts, Business analysis tools (hands-on experience);
• Hands-on experience using AI tools in daily BA work (e.g., ChatGPT, Claude, Copilot) for requirements drafting, documentation, and analysis;
• Experience in project estimations is a big plus;

• English level: no need

   

Responsibilities: 

• Work closely with stakeholders to gather and analyze business needs;
• Break down and document requirements (Use Cases, User Stories, SRS);
• Create and maintain project documentation: diagrams (UML, Gantt), mindmaps, WBS;
• Translate business ideas into clear technical specifications;
• Support Agile teams throughout the development cycle;

• Assist in project estimations and planning.

   

Nice to have: 

• Experience with AI-assisted documentation tools or prompt engineering for generating user stories, acceptance criteria, or process diagrams;
• Familiarity with AI-driven SDLC tooling (e.g., Cursor, Claude Code) as used by development teams you collaborate with;
• Exposure to RAG-based or agentic systems, even at a conceptual level, to communicate confidently with technical teams.

• Project Description:

  We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.
  Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

• Responsibilities:

  - Communicate directly with client-side BAs, POs, and end users
  - Elicit, elaborate, and document business and functional requirements
  - Develop UI mockups for features
  - Prepare test cases for features
  - Conduct early acceptance testing
  - Investigate data discrepancies
  - Facilitate and coordinate demos for end users

• Mandatory Skills Description:

  The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.
  Hard skills:
  - Proven background in system and business analysis with practical knowledge of requirement formulation techniques
  - Domain-specific experience in banking client onboarding processes
  - Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
  - Advanced Excel skills for data analysis and reporting
  - Fluency in English (C1 level), both spoken and written
  Soft skills:
  - Excellent communication abilities to effectively convey complex information
  - Self-driven and capable of working independently without supervision

• Nice-to-Have Skills Description:

  - Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
  - Proficient in SQL, allowing for efficient data querying and manipulation.

• Languages:
  • English: C1 Advanced

• We are looking for Analyst with Capital Markets experience to join the G10 Rates Risk Technology Team that is developing real time risk system. The application serves a wide variety of stakeholders such as Traders, Risk Managers and Financial Controllers and its mission is to provide accurate and timely valuations of trades and their sensitivity to market factors. The types of project undertaken by the team ranges from architecture decisions, regulatory driven, business process automation, intraday risk, to large scale risk and valuation impacting changes. This is a challenging and exciting opportunity to work within G10 Rates Risk Technology, cooperating with multiple trading desks, market risk managers and financial controllers to develop this strategically important platform.

   

• Responsibilities:

  - gathering business requirements from Traders and internal officers
  - creating JIRAs for developers
  - validating Risk discrepancies during UAT cycles

   

• Mandatory Skills Description:

  - Capital Markets experience. Understanding of Derivatives (preferably Rates)
  - 6+ years of experience in analysis
  - Understanding of Financial Markets
  - Strong communication skills, oral and written

   

• Nice-to-Have Skills Description:

  - Capital Market Risk
  - Java, Python, C# knowledge

   

• Languages:
  • English: B2 Upper Intermediate

• Project Description:

  We are looking for Analyst with Capital Markets experience to join the G10 Rates Risk Technology Team that is developing real time risk system. The application serves a wide variety of stakeholders such as Traders, Risk Managers and Financial Controllers and its mission is to provide accurate and timely valuations of trades and their sensitivity to market factors. The types of project undertaken by the team ranges from architecture decisions, regulatory driven, business process automation, intraday risk, to large scale risk and valuation impacting changes. This is a challenging and exciting opportunity to work within G10 Rates Risk Technology, cooperating with multiple trading desks, market risk managers and financial controllers to develop this strategically important platform.

• Responsibilities:

  - gathering business requirements from Traders and internal officers
  - creating JIRAs for developers
  - validating Risk discrepancies during UAT cycles

• Mandatory Skills Description:

  - Capital Markets experience. Understanding of Derivatives (preferably Rates)
  - 6+ years of experience in analysis
  - Understanding of Financial Markets
  - Strong communication skills, oral and written

• Nice-to-Have Skills Description:

  - Capital Market Risk
  - Java, Python, C# knowledge

• Languages:
  • English: B2 Upper Intermediate

• We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.
  
  Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

   

• Responsibilities:

  - Communicate directly with client-side BAs, POs, and end users
  - Elicit, elaborate, and document business and functional requirements
  - Develop UI mockups for features
  - Prepare test cases for features
  - Conduct early acceptance testing
  - Investigate data discrepancies
  - Facilitate and coordinate demos for end users

   

• Mandatory Skills Description:

  The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.
  
  Hard skills:
  - Proven background in system and business analysis with practical knowledge of requirement formulation techniques
  - Domain-specific experience in banking client onboarding processes
  - Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
  - Advanced Excel skills for data analysis and reporting
  - Fluency in English (C1 level), both spoken and written
  
  Soft skills:
  - Excellent communication abilities to effectively convey complex information
  - Self-driven and capable of working independently without supervision

   

• Nice-to-Have Skills Description:

  - Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
  - Proficient in SQL, allowing for efficient data querying and manipulation.

   

• Languages:
  • English: C1 Advanced

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role
 

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills. 
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.
 

What you’ll own

• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
• Analyzing sales results and providing recommendations to optimize team processes.
   

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.
 

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Your work = real outcomes. Shape how global companies move money.
   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Langate is an award-winning provider of web development services in three main categories: business, healthcare, and education. At Langate, we are passionate about crafting digital solutions that make a real impact, and we take immense pride in our strong collaboration with the U.S. market.

In addition to professional expertise, we value excellent communication skills. Collaboration and effective teamwork are the cornerstones of our success, and we believe in fostering an environment where everyone’s voice is heard and valued.

About the project

You will join the team behind a large online store that sells durable medical equipment to customers across the United States, including products for people with physical and cognitive disabilities. The business is mature and high-volume, with active marketing and merchandising teams that generate a steady flow of new requests.

The platform is being modernised step by step: it is moving from a legacy Adobe ColdFusion codebase to an Angular front end with a .NET Core back end. The customer-facing storefront went live on the new stack in early September. The admin area and several internal modules that cover inventory, supplier and service workflows are still on the old technology and will be migrated next, alongside new features requested by the business.

Much of the existing logic is custom-built and only partly documented, so a meaningful part of the work is reconstructing how the current system behaves and turning that into requirements the team can build against.

What you will do

• Gather high-level business requests from client stakeholders and turn them into clear, buildable requirements for the development team.
• Run feature kick-off and clarification calls with the client two to three times per week, prepare the questions in advance and follow up until the open points are closed.
• Investigate how existing functionality works, form and validate assumptions with stakeholders, and document the behaviour that has never been written down.
• Write well-structured user stories, functional descriptions and acceptance criteria, following the team’s established documentation standards, and keep them current as decisions change.
• Walk the development and QA team through each feature, stay available during implementation and confirm that what was delivered answers the original business need.
• Analyse edge cases, dependencies and cross-module impact before development starts, and challenge requests that are unclear, contradictory or unlikely to deliver the expected value.
• Create basic wireframes and UI mockups to illustrate feature concepts and support developer hand-off.
• Support QA by reviewing test scenarios against the documented acceptance criteria.

Requirements

• 3+ years of hands-on experience as a Business Analyst on software development projects.
• Strong requirements analysis and documentation skills: the ability to translate vague business needs into clear, structured specifications, including functional and non-functional requirements, user stories and acceptance criteria.
• Proven ability to work independently with stakeholders: you dig into a vague request, ask the uncomfortable questions and keep going until the real need is clear.
• Strong attention to detail, including edge cases, permissions, validation rules and alternative flows.
• Strong command of English at B2 level or above. Written documentation is the primary deliverable, and stakeholder communication is daily.
• Strong proficiency with generative AI tools (Claude, ChatGPT or similar) for accelerating documentation, analysis and research tasks.
• Familiarity with Agile/Scrum methodology and with tools such as Azure DevOps and Confluence; basic wireframing skills in Figma, Balsamiq or similar.

Nice to have

• Experience with e-commerce platforms, checkout flows or digital retail is a strong plus.
• Exposure to accessibility standards (WCAG) or to admin and back-office systems is a plus. The audience of the store includes people with disabilities, so accessibility is treated seriously; this knowledge can also be built up on the project.
• Experience on projects that migrate a legacy system to a modern stack.
• Experience documenting reports and back-end logic is a plus.

Team
You will be part of a collaborative, cross-functional team that includes four developers, two QA Engineers with automation expertise, a Project Manager, and two Business Analysts. The development team includes dedicated Front-End and Back-End Engineers.

You will also work directly with the client’s Software Director and in-house Business Analyst, with regular opportunities to collaborate with Marketing, Merchandising, and other business teams.

Schedule

Full-time, remote, 40 hours per week, 5/2. The start of the day is flexible; the working day is planned so that it overlaps with the client in the US Eastern time zone, with calls typically taking place in the afternoon and early evening Kyiv time.

Hiring process
Interview with the recruiter, then one joint interview with the project manager and the current business analyst (about 1.5 hours, including practical cases).

We offer

• B2B contract, paid sick leave and 20 days of paid vacation
• Official Ukrainian holidays are non-working days
• Flexible work schedule and remote work
• Free English lessons, paid courses and certifications
• Career development plan and mentoring
• Coach and psychologist consultations, workshops
• Medical health insurance

Why this role is worth your attention

This is a large, living product with real growth ambitions, and the analyst sees all of its levels: from the storefront a customer uses to the internal processes that keep orders, suppliers and service moving. There is a substantial backlog and a clear modernisation roadmap, so the work is varied rather than repetitive.
The client is reasonable and collaborative, meetings are scheduled around the team, and the analyst’s opinion genuinely influences what gets built. The role suits someone who prefers to shape the solution rather than pass requirements along, and who is comfortable taking ownership of a domain over time.

Need more information? Welcome!

Job Description
 

• Overall responsibility to analyze and define the business processes, related operational procedures and working methods for the assigned domain
• Identify opportunities for system efficiency improvements and review them with the Business Process Owner (BPO) for approval.
• Challenge the local business requirements to accept the current D365 functionalities as standard with limited exceptions
• Gather business requirements, deliver the required acceptance criteria, and discuss these with the Group IT analysts where applicable to understand the impact on the system set-up
• Test the provided development solutions (RFC’s), evaluate the functionality and fit to the    acceptance criteria together with the domain lead
• Assist in training of local key users on D365 specifically CRM
• Provide support to the data cleaning team (Ukraine)  (normally done before an entity goes live) and support processes to maintain data quality
• Work with the Ukraine team to provide Hypercare support after roll-outs
• Provide second line support after hypercare (i. e . review issues of go live countries, find solutions, analyse root cause) and provide support to the Ukraine team on CRM tickets raised.
• Support the key users in the definition and gathering of the user acceptance test scenarios 
• Provide key user Support during the User Acceptance Training 
• Update domain work instructions when applicable 
• Provide day to day operational support/guidance to the commercial entities where required
• Overall responsible for the yearly Customer Survey Project
• Access control - CRM roles
• Ad hoc projects as and when required

Required competencies:

In depth knowledge of the business processes -  CRM specifically and understanding the integration into F&O

Soft skills: 

Good Communication 

Critical thinking

Problem-solving

Negotiation skills

Team player skills

Job Description

Proven experience as a Data Analyst or Business Analyst, or similar role, with a focus on data products
Solid understanding of data analytics and data engineering concepts
Excellent communication, interpersonal, and presentation skills
Needs strong English language understanding and communication to interface with internal stakeholders
Strong analytical and problem-solving abilities
Knowledge of agile development methodologies (Scrum, Kanban)
Experience with Data Platforms & Data translation requirements for developers

Job Responsibilities

Regular communication with the client and 3rd party managers
Data Collection & Analysis: Gather, clean, and analyze data from various internal and external sources to identify trends, patterns, and insights that can drive business decisions.
Reporting: Prepare detailed reports, dashboards, and visualizations to communicate findings and recommendations to stakeholders.
Business Requirements Gathering: Collaborate with stakeholders across various teams to understand business needs and translate them into clear data and analytical requirements.
Manage the product backlog, ensuring it is clear and transparent to all
Routinely collaborate with teams on issues, the applicability of functions, technology solutions, usability, functionality
Conduct product demonstrations for stakeholders/customers

Department/Project Description

The Client is one of the leaders in medical science for more than 40 years, who committed to solving the challenges that matter most – united by a deep caring for human life. The mission is to advance science for life and transform lives through innovative medical solutions that improve patient lives, create value for end-users, and support the employees and the communities in which the Client operates.

So, choosing a career with our team isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Project Description:

We are developing a platform that supports client onboarding for a global financial institution. This platform manages onboarding requests as they progress from clients through sales, operations, and downstream processing functions. Its functionality is divided into business process management, business rules and workflow configuration, reporting and dashboards, and workload management—such as work prioritization, SLA management, and notifications.

Technically, the solution incorporates a BPM engine, rules engine, reporting engine, and metadata configuration components. Most of these are accessible through user-facing web applications. The platform serves both external and internal users and is mission-critical as part of the client experience enhancement roadmap.

Responsibilities:

• Communicate directly with client-side BAs, POs, and end users
• Elicit, elaborate, and document business and functional requirements
• Develop UI mockups for features
• Prepare test cases for features
• Conduct early acceptance testing
• Investigate data discrepancies
• Facilitate and coordinate demos for end users

Mandatory Skills Description:

The role requires extensive expertise in system analysis and business analysis, demonstrated by over five years of relevant professional experience. The candidate should possess a strong analytical mindset and a thorough understanding of various methodologies for formulating requirements. Practical experience within the banking client onboarding domain is essential, coupled with the ability to analyze integration interfaces such as REST APIs and JSON formats.

Hard skills:

• Proven background in system and business analysis with practical knowledge of requirement formulation techniques
• Domain-specific experience in banking client onboarding processes
• Proficiency in analyzing technical integration interfaces (e.g., REST API, JSON)
• Advanced Excel skills for data analysis and reporting
• Fluency in English (C1 level), both spoken and written

Soft skills:

• Excellent communication abilities to effectively convey complex information
• Self-driven and capable of working independently without supervision

Nice-to-Have Skills Description:

• Familiarity with agile software development methodologies, enabling effective collaboration in iterative project environments.
• Proficient in SQL, allowing for efficient data querying and manipulation.

Project Description:

We are looking for Analyst with Capital Markets experience to join the G10 Rates Risk Technology Team that is developing real time risk system. The application serves a wide variety of stakeholders such as Traders, Risk Managers and Financial Controllers and its mission is to provide accurate and timely valuations of trades and their sensitivity to market factors. The types of project undertaken by the team ranges from architecture decisions, regulatory driven, business process automation, intraday risk, to large scale risk and valuation impacting changes. This is a challenging and exciting opportunity to work within G10 Rates Risk Technology, cooperating with multiple trading desks, market risk managers and financial controllers to develop this strategically important platform.

Responsibilities:

- gathering business requirements from Traders and internal officers
- creating JIRAs for developers
- validating Risk discrepancies during UAT cycles

Mandatory Skills Description:

- Capital Markets experience. Understanding of Derivatives (preferably Rates)
- 6+ years of experience in analysis
- Understanding of Financial Markets
- Strong communication skills, oral and written

Nice-to-Have Skills Description:

- Capital Market Risk
- Java, Python, C# knowledge

Languages:

English: B2 Upper Intermediate

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for an experienced Business Analyst to join an AI-powered healthcare automation project.
You will work closely with business stakeholders and the technical team to understand existing processes, identify opportunities for automation, and translate business needs into clear requirements for developers and AI engineers.
Responsibilities
 

• Gather and analyze business requirements through stakeholder interviews and workshops.
   
• Map and document business processes, workflows, and data flows.
   
• Identify opportunities for process improvement and AI automation.
   
• Prepare functional requirements, use cases, user stories, acceptance criteria, and process diagrams.
   
• Work closely with developers, AI engineers, and project stakeholders throughout implementation.
   
• Analyze integrations and data flows between different systems.
   
• Support UAT and validate that implemented solutions meet business requirements.
   
• Help evaluate AI-generated outputs and identify gaps or edge cases.
   

Requirements
 

• 3+ years of experience as a Business Analyst / System Analyst in software projects.
   
• Strong experience with requirements gathering and business process analysis.
   
• Experience creating workflow/process diagrams and functional documentation.
   
• Understanding of APIs, integrations, data flows, and JSON.
   
• Experience working directly with clients and technical teams.
   
• Strong analytical and communication skills.
   
• Upper-Intermediate English or higher.
   

Nice to Have
 

• Experience in Healthcare / HealthTech / Health IT / Revenue Cycle Management (RCM).
   
• Understanding of healthcare insurance or payer-related processes.
   
• Experience with EMR/EHR systems, HIPAA, or healthcare integrations.
   
• Experience with AI/LLM products, AI agents, RAG, or workflow automation.
   
• Familiarity with FHIR or healthcare APIs.
   
• Experience with UAT and formal requirements documentation (SRS/BRD).
   

We are primarily looking for a strong Business Analyst who is comfortable working with complex business processes and technical integrations.
Healthcare and AI experience are a strong advantage, but we are also open to candidates from other domains who can quickly understand complex workflows and communicate effectively with both business and technical teams.

CodeIT is a service product development company. We know how to transform business ideas into profitable IT products. We are looking for a Senior Business Analyst to join one of our ongoing client projects.

We are looking for someone who can go beyond documenting requirements: understand business goals, identify problems and opportunities, challenge assumptions, propose solutions, and help stakeholders make informed product decisions.
The environment requires an ability to navigate complexity, work with evolving priorities, and take ownership of outcomes rather than individual tasks.

Requirements

• 5+ years of experience as a Business Analyst or in a similar role in IT/software development.
• Strong business and product mindset with the ability to connect requirements and proposed solutions to broader business goals.
• Ability to work from business goals and problems rather than relying on fully defined tasks or detailed specifications.
• Experience working in complex environments with multiple stakeholders, dependencies, and parallel initiatives.
• Ability to see the bigger picture and understand how different processes, systems, and business decisions are interconnected.
• Strong ownership and proactive mindset: ability to identify problems and opportunities and propose solutions without waiting for detailed direction.
• Proven experience working directly with clients and business stakeholders.
• Ability to challenge assumptions constructively, defend a point of view, and propose alternative solutions.
• Strong facilitation skills and experience running discovery sessions, workshops, and requirements discussions.
• Strong experience in requirements elicitation, analysis, and documentation.
• Ability to balance the depth of analysis and documentation with delivery speed and business priorities.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management skills.
• Upper-Intermediate English or higher.
• Experience participating in presales activities.

Nice to Have

• Product Owner or Proxy Product Owner experience.
• Experience creating or improving BA standards, practices, templates, or guidelines.
• Experience using AI tools in day-to-day Business Analysis activities.
• Basic technical background or knowledge of a programming language.

Being a member of the CodeIT team means

• Career Path and growth opportunities (seniority level system, individual development plan, technical leads)
• Compensation of participation in conferences and workshops, invited experts
• Development of soft skills (people management and emotional intelligence training)
• Free access to the company account on Udemy educational platform
• Internal library
• Corporate English courses and communication with clients from English-speaking countries
• Experienced and supportive team members
• Paid time off (vacation, sick-leave, remote work)
• Legal support