Jobs

We are looking for a Business Unit Manager to lead and grow a dedicated business direction within Fourmeta. We need a leader with proven experience managing teams and projects, someone who thinks like an entrepreneur and focuses on delivering measurable results.
 

Your key responsibilities will include:
 

• Achieving KPI targets: revenue, profit, unit growth, client retention

• Building and developing the team: hiring, motivating, growing talents

• Setting up processes: quality control and reporting without micromanagement

• Prioritizing tasks and developing product-driven solutions

• Managing budgets and financial metrics for the unit

• Communicating effectively with owners and the team

What we value:
 

1. Result-oriented mindset: ability to meet goals and manage key metrics

2. Operational maturity: building effective teams and structured processes

3. Product thinking: understanding client needs and business logic

4. Leadership: inspiring, retaining talent, hiring strong professionals

5. Financial literacy: managing budgets and understanding unit economics

6. Strong communication skills: presenting both challenges and achievements to leadership and the team

Requirements:

• Minimum 5 years of experience in a similar role

• Experience in digital agencies, e-commerce, or IT is a strong plus

• English — Upper-Intermediate or higher

We enrich a team and hire a Business Analyst for AI Igaming product.

The product is an AI-powered Retention Intelligence Platform for the iGaming sector, with a primary focus on online slot players. Its purpose is to enable casino platforms to:

• Understand user behavior through data-driven insights
• Engage players via personalized interactions (e.g., quizzes, tailored workflows)
• Retain users with proactive AI assistants and automated processes

Unlike traditional engagement tools, the platform functions as a retention layer across the entire player lifecycle - from onboarding to churn prevention. Using smart automation and AI, it helps casinos predict player needs, prevent drop-offs, and personalize key touchpoints.

Key Responsibilities:

• Managing requirements from different clients.

• Removing chaos with multiple features and directions.

• Client Analysis & Communication: Conduct thorough analysis of the client's business processes, pain points, and goals. Lead discovery sessions and maintain regular communication through structured calls and meetings.
• Vision Development: Translate complex client needs into a clear, actionable product vision. Work with stakeholders to define success criteria and ensure alignment between business objectives and technical execution.
• Service Promotion: Act as a strategic advisor by identifying opportunities where Fourmeta’s services can bring tangible value. Present solutions that highlight our expertise and support business development through consultative selling.
• Documentation & Requirements Gathering: Prepare detailed documentation, including business requirements, user stories, and process flows, to guide project execution and ensure clarity for all teams involved.
• Collaboration & Alignment: Work closely with design, development, and project management teams to ensure business objectives are consistently met throughout the project lifecycle.

A healthcare revenue-cycle platform specializing in real-time insurance eligibility verification and automated coverage-change monitoring.  Founded in 2013 and headquartered in Woodbury, NY, the company aims to reduce claim denials by proactively detecting changes in a patient’s coverage, including Medicare, Medicaid, and commercial plans  
Its platform offers real-time and batch eligibility checks, automated alerts via email or API when coverage changes occur, and integration via RPA with RCM and EHR systems (e.g. PointClickCare, MatrixCare)   
The company serves skilled nursing facilities, DME providers, pharmacies, RCM organizations, and more   
They also provide a HIPAA-compliant mobile app for on-the-go eligibility checks across 800+ payers  
The project is in an active development phase, supporting a growing base of existing clients while handling a high and increasing volume of coverage-related requests. In parallel, the team is rebuilding the platform to deliver a refreshed UI and enhanced functionality.  
We're also expanding integrations with new payers and third-party systems, while continuously maintaining and adapting previously built connections to meet changing requirements. The day-to-day work includes backlog grooming, competitive analysis, strategic product planning, and supporting both client requests and the development team in a fast-paced, evolving environment.  

We are looking for a highly motivated individual eager to join a growing product and grow alongside it. You’ll be working closely with another Business Analyst in a collaborative, agile environment—balancing day-to-day responsibilities with long-term vision. This role involves close interaction with stakeholders to shape the future of the product, actively contributing to its ongoing development and success, as well as monitoring U.S. regulations and changes in the healthcare space to ensure the product remains aligned with industry standards and compliance requirements. 

Requirements:  

• 5+ years as a Product Owner or Business Analyst in healthcare software (EHR, RCM, payer/provider systems, eligibility, prior auth, etc.)
• Proven experience working in Agile environments, collaborating with cross-functional teams including engineering, QA, and UX/UI
• Deep understanding of U.S. healthcare workflows, regulations (HIPAA, CMS, etc.), and data standards (HL7, FHIR, X12)
• Experience gathering and translating business needs into epics, user stories, acceptance criteria, and process flows
• Skilled at backlog management, feature prioritization, and facilitating sprint planning and refinements
• Strong analytical skills, with the ability to evaluate complex data, workflows, and system dependencies
• Proven success delivering enterprise-level SaaS or B2B products, preferably in clinical or administrative healthcare settings
• Experience working with API-driven platforms, integrations with EMRs/EHRs, payers, or third-party data sources
• Ability to run discovery sessions with clients or internal stakeholders to clarify scope and outcomes
• Familiarity with healthcare KPIs and how product features can impact reimbursement, care coordination, or patient access
• Strong verbal and written communication skills, especially for writing product documentation and aligning diverse stakeholders
• Experience with compliance-sensitive features, such as audit trails, access controls, or reporting obligations 

Preferred Qualifications:

• Experience working on insurance eligibility verification, claims, or coverage tracking tools
• Background in RCM, SNF workflows, or DME/POS systems is a strong plus
• Product Owner certification (e.g. CSPO, PSPO) or Business Analysis certification (CBAP, PMI-PBA)
• Hands-on experience with JIRA, Confluence, Figma, and analytics tools like Mixpanel or Amplitude
• Previous experience in startups or scale-ups is a plus 

Responsibilities:

• Define and prioritize product features based on business goals, user needs, and regulatory requirements in the healthcare domain.
• Own and manage the product backlog, ensuring user stories are clear, complete, and aligned with team capacity and sprint timelines.
• Collaborate with cross-functional teams (engineering, design, QA, compliance, clinical experts) to ensure accurate implementation of features.
• Conduct requirements gathering sessions with internal stakeholders, clients, or subject matter experts to identify pain points and opportunities for product improvement.
• Translate business requirements into detailed user stories, use cases, workflows, wireframes, and acceptance criteria.
• Validate features and enhancements against business needs and ensure they align with healthcare compliance (e.g., HIPAA, CMS mandates).
• Participate in sprint ceremonies, including planning, reviews, demos, and retrospectives, representing the voice of the user and business.
• Track feature adoption and product metrics, helping define success criteria and informing future iterations.
• Coordinate with QA teams to review test plans and validate coverage, especially for features involving clinical or billing data.
• Serve as a liaison between technical teams and non-technical stakeholders, ensuring clear communication and alignment.
• Stay updated on regulatory changes, payer rules, and healthcare industry trends to proactively plan necessary product adjustments.
• Support go-to-market activities, including documentation, internal training, and communication of new features or changes to clients or partners.
• Act as a point of contact for client-facing teams (sales, support, onboarding) when product-related clarification or escalation is needed. 

Team: 17 people - Project Manager, Developers, QA, Tech writer, Designer, Business Analyst 

Schedule: 5/2, 8-hour working day (40 hr per week), flexible schedule.   

Hiring process: HR interview + PI test + Technical interview + CEO interview  

Project Description

We are looking for a System/Business Analyst to join a product team working on the development and support of internal products.

General Knowledge and Experience Requirements:
- At least 2 years of experience on IT projects in a systems/business analyst role with a focus on backend development.
- Proven experience in writing technical and project documentation, including BRD, SRS, API Specifications, and Admin Guides.
- Experience formalizing functional requirements using techniques such as functional decomposition, use cases and scenarios, user stories, and state modeling.
- Experience in UML notation for modeling functional requirements (behavioral diagrams: activity, sequence, state, use case; structural diagrams: component).
- Understanding of and experience with data protocols, particularly REST over HTTP and SMPP, including API description (must).
- Experience in managing the full requirements lifecycle: prioritization, agreement, and ongoing maintenance.

Responsibilities:
- Lead new integrations from concept through implementation (supporting tasks aligned with the current product roadmap).
- Develop technical documentation from scratch for new features and updates to existing ones.
- Maintain and update current technical documentation for products and systems.
- Support client systems in defining integration requirements for the product.
- Build a knowledge base for the product's events library (product event model) at both system and company levels.
- Future support for the Sales Team in gathering external client requirements for product customization (the product is currently internal, with plans for a global launch).

Key Soft Skills:
- Systems thinking.
- Client-oriented approach to supporting internal client systems.
- Strong communication skills for interacting across all company levels.
- Proven multitasking skills across multiple contexts.

Experience with Tools:
- Requirements management: Confluence, Jira, GIT, CI/CD tools.
- Modeling: Enterprise Architect.
- Analysis: soapUI, Postman, IntelliJ IDEA, SQL Developer.

Will be plus:
- General UX design for Admin tools.

We are looking for an experienced Business Analyst to join a global RegTech product team operating in the financial services domain. This is a great opportunity for a specialist with a strong background in compliance and system analysis to work on strategic technology transformation projects in a highly regulated environment

What You'll Do:

• Analyze current workflows related to communication compliance, including:
  • Voice and screen recording
  • Data ingestion/export
  • Archiving, tagging, search, playback
  • Retention, legal hold, and audit logging
  • User access and role management
• Facilitate discovery sessions, interviews, and workshops with stakeholders from business, legal, compliance, and IT departments.
• Create detailed documentation of current workflows, data structures, and controls to ensure they meet regulatory standards.
• Develop well-defined functional and non-functional requirements to guide future solution design.
• Work alongside solution architects and technical teams to identify gaps and evaluate possible technology replacements.
• Contribute to business case development, RFP preparation, and vendor selection processes.
• Write user stories and define test conditions and acceptance criteria for implementation and migration activities
• Participate in change management and stakeholder communication planning.
   

Requirements:

• 5+ years of experience as a Business Analyst preferably in regulated industries (e.g., finance, insurance, legal, or public sector).
• Solid knowledge of regulatory compliance for electronic communications, data retention, and auditing.
• Hands-on experience with systems for communication capture, storage and monitoring
• Strong competency in documenting requirements, analyzing business processes, and producing clear technical documentation.
• Excellent communication skills with the ability to bridge the gap between business and technical teams
• Experience translating regulatory and operational needs into technical specifications.
• English - advanced
   

Nice to Have:

• Familiarity with voice communication platforms (telephony, UC, call centers).
• Knowledge of compliant data storage technologies, including immutable or WORM-compliant systems.
  Experience working with legal hold workflows and audit/compliance tools.
• Previous involvement in system replacement or migration projects.
   

What We Offer:

• Competitive salary that reflects your experience and skills.
• 20 days of paid vacation and 5 paid sick leaves per year.
• Working remote and flexible work schedule (additionally approved by project manager)
• Education and mentoring in your professional area.
• Compensation for professional and language courses.
• Opportunities for personal and career development.

• Friendly atmosphere, company events and gifts

   

If you're a Business Analyst with a strong compliance and systems background looking to contribute to innovative transformation projects in financial services, we'd love to hear from you!

We are looking for a proactive and detail-oriented Middle Business Analyst to join our team. You will play a key role in bridging the gap between business needs and technical implementation by gathering requirements, analyzing processes, and ensuring effective communication between stakeholders and development teams.

Level: Middle
Allocation: Full-time
Hiring flow: HR Interview, Technical Interview, English Check, Offer
 

Responsibilities:

• Conduct thorough discovery activities with clients across various industries to understand existing (“as-is”) business processes, current pain points, and unique business needs.
• Analyze gathered information to define optimized (“to-be”) processes that align with clients’ objectives.
• Translate business and process vision into clear, actionable requirements and user stories for development teams, ensuring technical solutions deliver business value.
• Perform impact analysis and assess change requests
• Facilitate effective communication among stakeholders, bridging the gap between client business users and technical teams throughout project lifecycles.
• Work closely with Product Owners, Project Managers, UX/UI designers, and development teams
• Participate in Scrum meetings and Agile team activities
• Shape demo flows that showcase Salesforce’s value for the specific scenarios
• Support the establishment and improvement of business analysis practices and ways of working within the company
   

Requirements:

• 2–4 years of experience as a Business Analyst in a software development environment
• Solid understanding of business analysis techniques and tools (e.g., BPMN, UML, user stories)
• Experience participating in discovery phases to gather and analyze business requirements
• Strong analytical and problem-solving skills
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and manage multiple tasks effectively
• Upper-Intermediate English or higher (both written and spoken)
   

Nice to Have:

• Experience in [domain-specific knowledge, e.g., Salesforce, FinTech, e-commerce, etc.]
• Familiarity with tools such as JIRA, Confluence, Figma, Lucidchart, etc.
• Certification in business analysis (e.g., CBAP, CCBA, PMI-PBA) is a plus
• Salesforce Certificate
• Experience participating in pre-sales activities

We offer:

• Challenging and inspiring projects with the usage of modern technologies;
• Medical Insurance after probation period;
• English and German classes;
• Personal development plan;
• Law agency support;
• Competitive salary and regular performance reviews;
• Paid business trips, and relocation support;
• 18 working days paid vacation;
• Flexible working schedule, employee-friendly HR policy;
• Reimbursement of professional Salesforce certification;
• Possibility to develop as a certified mentor in Salesforce;
• Open communication and a friendly atmosphere within the team;
• Modern, full of sun, loft office, cozy kitchen, unlimited access to play zone, free snacks, and cookies;
• Tasty coffee from Chehovych Roastery

ABOUT US:
 

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.

YOUR IMPACT:

• Collaborate effectively within cross-functional teams to deliver high-quality software solutions.
• Gather and refine requirements from various stakeholders (Product Owner, design, marketing, analytics, support) by conducting interviews and clarifying needs.
• Translate business requests into clear, detailed technical tasks for the development team.
• Lead and facilitate grooming sessions to ensure requirements are well-defined.
• Create and maintain up-to-date documentation: User Stories, Scope documents, Software Requirements Specifications (SRS), diagrams.
• Use BPMN 2.0, UML, and other modeling techniques to visualize and refine solutions.
• Actively manage the backlog and work hands-on with databases, Postman, and Swagger to validate and clarify technical details.

• Communicate clearly and promptly, build consensus among stakeholders, and ensure timely delivery.

   

ABOUT YOU:

• 3 years of experience as a Business/System Analyst.
• Experience with Scrum methodologies.
• Strong understanding of the software development lifecycle (SDLC).
• Proven track record of creating project documentation and deliverables: diagrams, use cases, functional & non-functional specifications, user stories, acceptance criteria.
• Skilled in BA techniques and tools (BPMN 2.0, UML, etc.).
• Ability to quickly learn new systems and balance business needs with technical feasibility.
• Upper-Intermediate English.

• Excellent communication and facilitation skills, with the ability to listen actively and convey information accurately.

   

WILL BE A PLUS:

• Experience with large-scale B2C products.
• Practical experience with databases, Postman, Swagger.
• Strong expertise in the Discovery phase of projects.
• Experience in system analysis and close collaboration with development and QA teams to find optimal technical solutions.

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We’re one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎
Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀
Competitive salary. Compensation that will help you focus on your projects and personal development.
Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
Comfortable working environment. BetterMe team is located in a spacious office in the Astarta business center within 10 minutes walk from Kontraktova metro station. We serve complimentary breakfasts, lunches, snacks, fruits and all necessary equipment for your role.
Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
Rest. We organize team buildings, parties and various team activities to boost our collaboration.

Find more about us on social media platforms: Facebook, Instagram, LinkedIn.

Ceron Technologies ecosystem is one of the leading financial services tech enablers encompassing digital payment solutions (processing gateways, cross border and domestic remittances including SWIFT, SEPA Credit Transfers, SEPA Instant Credit transfers, Faster payments), digital e-wallet (core electronic money platform, white-label sub-platform, mobile neobanking), verification services integrations (KYC & AML), cards processing solutions, trading & investment, robust open banking API. 

Our Business Analysis team is seeking a Business Analyst with a focus on Profiles/Payments management. As an analyst passionate about financial technology and eager for new challenges, you'll play a pivotal role in bridging business requirements with technical solutions. The ideal candidate should possess strong analytical skills, experience in the IT domain, and a keen ability to translate complex requirements into actionable specifications. This role offers a unique opportunity to contribute to the growth of a leading fintech ecosystem, providing digital payment and investment solutions. We value self-discipline, a willingness to learn, and a commitment to personal and professional development. If you are analytical, enjoy problem-solving in the fintech space, and thrive in collaborative environments, join us to shape the future of financial services.

Requirements:

1. Solid experience (3 years +) with business requirements analysis in the IT domain.
2. Ability to transformative business requirements to consistent requirements specifications for developers (web, mobile) & designer teams.
3. Strong analytical skills to make a critical assessment of the information from numerous sources.
4. Systems thinking and functional decomposition skills.
5. Knowledge of the describing tasks Agile methodology: epic, feature, story, tasks.
6. Understanding of principles and specifics SDLC.
7. Excellent interpersonal skills.
8. Upper-intermediate written and verbal English.
9. Bachelor or MSc degree in computer science, finance, or related field is a plus.
10. Knowledge and expertise in Fintech area is a strong plus.
11. Knowledge of business process description methodologies is a plus (BPMN).

Responsibilities:

1. Close collaboration with the business team (clients support, payments department, compliance teams etc).
2. Gather business requirements from key stakeholders considering product consistency and ideology. 
3. Decompose function delivery on stages to meet business needs progressively.
4. Assist with requirements gathering and digitalization on all task lifecycle stages.
5. Create requirements specification for developers & designers team.
6. Create specifications for different APIs integration.
7. Compose entity descriptions and data flow diagrams.
8. Create customer product specifications and run product demos.

We offer:

1. Competitive salary.
2. Opportunity for professional and personal growth as the company scales.
3. A collaborative, supportive team of skilled professionals.
4. An inclusive work environment where everyone's contribution is valued, regardless of their specific responsibilities.
5. Comfortable office in the center of London.
6. Compensation of costs on professional courses & trainings, English courses, etc.

About Ceron Technologies:

Ceron Technologies is an excellent place to work and develop skills for everyone – including you! We are aimed for a long-term partnership, based on trust and work-life balance.

Our culture is based on personal and professional development, therefore we take part in various forums, conferences, training courses and educational events. Our executives take a leading role to help gain results in a certain professional sphere, as well as growing as a personality.

You will discover exciting career opportunities and gain experience from a multicultural family of FintechLab with an opportunity to try yourself in various departments and roles, spread among offices in different countries.

Join our team today and take part in the disruption of the financial world!

We are looking for a skilled Senior Business Analyst to join our team in Poland. 

Our customer is one of the world's largest food and beverage companies, operating in 189 countries with over 2000 brands. The company's diverse portfolio includes products such as bottled water, dairy products, breakfast cereals, coffee, confectionery, frozen food, pet foods, snacks, and baby food.

As a Business Analyst, you will take a central role in defining requirements for a global consumer brand within the premium coffee industry, working closely with both the Product Owner and Product Manager. Drawing on a range of data sources, you’ll help shape the development of impactful data-driven solutions.

Your responsibilities will include translating complex business needs into well-structured, actionable user stories, and collaborating with developers, analysts, and stakeholders to ensure successful delivery of data products. Acting as the vital link between business and technology, you will champion clarity, strong data governance, and smooth execution across the project lifecycle.

Requirement Gathering & Documentation

• Collaborate with business Stakeholders to understand needs and define the minimum viable product (MVP) that satisfies the business need
• Translate the high-level requirements into epics, user stories and acceptance criteria in Jira
• Draft clear and testable functional specifications for developers and coordinate with the developers to ensure the technical feasibility.
• Support in building the KPI’S definitions and aligning the logic with business stakeholders and help ensure KPI’S accuracy.
• Maintain the glossaries, dashboard documentation and data source mappings
• Identifies gaps in existing functionalities, options for improvement and opportunities for process automation

 Project Coordination

• Help to manage the backlog, support the sprint planning and refinement
• Align across the stakeholders to identify and track dependencies
• Align cross-functional teams across data, (Magento, CRM, business), identify dependencies and track progress
• Work with key stakeholders to identify key learning needs/gaps then frame, design, analyze studies with Product Owner to help teams understand the shopper’s POV
• Collect, clean, analyze, and present data that inform decision-making
• Conduct exploratory data analysis to identify patterns and trends
• Build strong relationships and collaboration with key stakeholders across sales, marketing, vendor partners, and broader consumer insights team.

 Testing & Data Quality

• Support the testing of the dashboards and data models.
• Help build the testing scenarios, investigate issues and work with the developers to resolve them.

Experience

• 4-5+ years of experience as a business analyst, ideally in data or e-commerce digital product environments
• Proficiency in data visualization tools Power BI
• Knowledge of SQL and relational databases
• Familiarity with Kafka, Snowflake and data ingestion concepts would be a plus
• Experience working with Jira, confluence
• Experience with Magento, CRM platforms would be a plus

 Skills

• Strong analytical, creative problem-solving and decision-making skills
• Strong understanding of basic system engineering, compliance reglamentations.
• Understanding of business processes and ability to translate it into application requirements
• Understanding of modeling techniques and IT landscape in the functional area 

We are looking for a Business Analyst. Here, your ideas will directly shape product growth, drive revenue, and influence key business decisions!

About the product: We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. 

 

This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience

We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are already in the Top 5 streaming products in the US (#4) and hold the #7 spot worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. Are you in?

In this role, you will

• Translate business needs into clear, actionable requirements that drive product success
• Engage stakeholders to align goals, objectives, and long-term product vision
• Design and refine workflows, user stories, and integrations to improve user and business outcomes
• Collaborate closely with the development team to ensure smooth delivery and high-quality releases
• Share timely updates and insights that help the team make informed decisions
• Keep product documentation accurate and relevant for seamless team collaboration
• Lead user acceptance testing to ensure every feature delivers on its promise
  
  
  It’s all about you
• 3+ years as a Business Analyst or Product Owner in software development, with a track record of delivering measurable results
• Strong grasp of business process modeling, requirements management, and Agile principles
• Ability to gather, structure, and manage both functional and non-functional requirements, including precise user stories and acceptance criteria
• Experience in coordinating feature delivery, planning releases, and ensuring alignment across teams
• Proficiency in Jira, Confluence, or similar tools to keep work transparent and efficient
• Hands-on experience with 3rd party integrations that enhance product capabilities
• Excellent communication skills for bridging technical and non-technical perspectives
• Bonus: Background in QA, Tech Support, or Development for deeper product insight
  
  What we offer
• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
  
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Workspace rental reimbursement in other cities and abroad
• Modern equipment or depreciation of your own tools
  
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes

Corporate library, book club, and knowledge-sharing events

Hiring process
 

• Intro call
• Interview with Hiring Manager
• Test task (optional)
• Final Interview
• Reference check
• Offer

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Junior Business Analyst eager to dive into the world of AI and digital transformation. You’ll work closely with our founders and product teams to gather requirements, understand business needs, and help shape AI solutions for primarily US-based clients — including big, well-known brands.

You’ll also contribute to crafting proposals for inbound new business opportunities, turning interest into concrete projects. This is a hands-on learning role where you’ll gain valuable experience in AI product development, stakeholder communication, and business analysis — all while working on projects at the forefront of innovation.

What You’ll Do

• Support Requirements Gathering
  • Assist in interviews, workshops, and research to uncover client needs.
  • Document business processes, pain points, and AI opportunities.
  • Draft user stories, process diagrams, and feature lists.
• Collaborate with Founders & Teams
  • Join meetings with founders, clients, engineers, and designers.
  • Ensure business needs are clearly understood by technical teams.
  • Take detailed meeting notes and track action items.
• Work with US Clients & New Business
  • Participate in calls with US-based clients, including major household-name brands.
    Help prepare proposals, presentations, and scope documents for inbound leads.
  • Assist in tailoring AI solutions to specific industry and client needs.
• Contribute to AI Product Development
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.
  • Support quality checks and collect feedback for improvement.
• Learn & Grow
  • Build skills in business analysis, product management, and AI concepts.
  • Learn to translate business challenges into AI-powered solutions.
     

What We’re Looking For

• Experience & Education:
  • 0–2 years in business analysis, product, or tech-related roles.
  • Degree in business, technology, or a related field (or equivalent practical experience).
• Skills:
  • Fluent English is a must.
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable using tools like Google Docs, Excel, and ChatGPT.
• Mindset:
  • Eager to learn and grow in a fast-paced, innovative environment.
  • Collaborative, open-minded, and adaptable.
     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.
• 20 working days of paid vacation plus 5 days of paid sickness
  
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Help industries go greener while shaping the future of sustainable technology!

We’re looking for a Business Analyst to join a global initiative that improves data accuracy, boosts efficiency, and ensures compliance with international environmental standards. As a Business Analyst, you will play a crucial role in bridging the gap between technical teams and project stakeholders to ensure that system enhancements meet both technical specifications and business requirements.
You will also be responsible for gathering requirements, defining project deliverables, and documenting processes. If you’re ready to use your expertise to deliver meaningful change on a global scale, this is your chance!

CUSTOMER
Our client is working on upgrading their environmental data management system, which is essential for providing transparent and reliable impact assessments across various product lines.
Aligning the system with current best practices reinforces the client’s commitment to sustainability and regulatory compliance.

PROJECT
This initiative is a pivotal step in helping industries to make informed decisions that prioritize environmental responsibility.

The project focuses on integrating the latest industry standards and guidelines to ensure compliance with international environmental regulations. The enhancements aim to refine data accuracy and elevate system efficiency.
 

JOB DESCRIPTION

• Act as a liaison between business stakeholders and the technical team
• Understand business needs, and elicit, validate, prioritize, and manage requirements, and ensure that the delivered solution aligns with those requirements
• Translate business needs into clear, detailed, and unambiguous requirements
• Document, analyze, and visualize business processes, workflows, and systems

QUALIFICATIONS

• At least 4 years of commercial experience as a Business Analyst
• Proven experience in eliciting requirements
• Meticulous approach to creating documentation
• Fair knowledge and understanding of technology concepts
• Ability to document test scenarios and acceptance criteria
• Understanding of basic mathematics and coding, as well as knowledge of Front-end, Back-end, and databases to communicate with the development team
• Advanced level of English

PERSONAL PROFILE

• Excellent written and verbal communication skills, including presentation skills
• Analytical skills and attention to detail
• Ability to adapt quickly

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.
 

Impulse is a part of Headway Inc, a global tech company that revolutionises lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.
 

The core of our achievements is our team. That’s why, together with Liana, Operations Manager at Impulse, we’re looking for a Junior Operations Specialist to join our team of superstars. Together, we’ll be shaping the growth of Impulse — driving user acquisition for our web funnels, the fastest-growing and most high-impact stream in Impulse. Today, our operations team is also a key contributor to Headway Inc.'s global achievements. So we are seeking someone who is passionate about optimising processes, exploring new tools, and helping teams work more efficiently — someone who enjoys combining research, documentation, and a bit of analytics to make a real impact.
 

This job is perfect for you if you want to:

• Directly impact business results and contribute to the growth of a leading product in its niche. Your ideas and actions will shape operational workflows and drive real improvements in team efficiency.
• Be part of an EdTech company building socially impactful products for international markets. You’ll work on solutions that matter and make a difference beyond the business itself.
• Collaborate with purpose-driven professionals who value teamwork and shared success. You’ll work closely with different teams, exchange insights, and co-create new approaches.
• Gain hands-on experience with cutting-edge tools for automation, process management, and AI-driven solutions. You’ll research, test, and integrate tools that unlock new levels of productivity.
• Thrive in a culture of freedom and autonomy, where your initiative and creativity are appreciated.
• Grow in a supportive professional team, where it’s safe and easy to learn, experiment, and advance your skills.
• Escape routine tasks. Instead, you’ll dive deep into diverse processes, collaborate across functions, and find creative solutions for complex challenges that improve the efficiency of the whole company.
   

What you will do:

• Analyse team processes and share recommendations to improve efficiency and productivity.
• Collaborate with team managers, domain experts, and top management to enhance both new and existing processes.
• Stay up to date with tool updates and create automations to optimize existing technical workflows.
• Work with documentation and analytics to ensure accuracy, clarity, and continuous improvement.
• Conduct team surveys — design questionnaires, collect feedback, analyze results, and highlight bottlenecks.
• Manage system access, documentation workflows, and process compliance.
• Research and test tools, software, and AI solutions to support marketing and operational needs.
• Provide daily operational support to the marketing team, ensuring smooth workflow and task execution.
   

What do you need to join us:

• 1+ year of experience in operations, analytics, or process management.
• Confidence with Excel/Google Sheets and working with large datasets.
• Analytical mindset and problem-solving skills.
• Proactive, curious, and ready to learn fast.
• Comfortable working in a dynamic, multitasking environment.
• English at Intermediate level or higher.
• Alignment with the values of our team.
   

Will be a plus:

• Familiarity with databases, Notion, and FigJam, as well as basic programming skills (vibe-coding).
• Understanding of performance marketing metrics.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays.
• Supporting initiatives that help Ukraine.
   

Working schedule

This is a full-time position with a hybrid option. It means that we will prefer you to attend office 2-3 times per week
 

Are you interested?

Send your CV!

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube