Jobs at Djinni

Key Responsibilities:
 

1) Internal Communications Management

• Support and develop internal communication channels: email newsletters, internal platforms, corporate Facebook page.
• Manage Instagram and other external SMM channels to strengthen the employer brand.

2) Content & Visuals

• Prepare presentations, newsletters, articles, and video materials.
• Create memos, infographics, and branded templates in Canva/Figma.

3) Corporate Initiatives & Events

• Provide organizational and informational support for corporate initiatives.
• Plan and execute online and offline events: corporate celebrations, meetups, teambuildings.

4) Regular Communications & Analytics

• Launch surveys and pulse checks, analyze engagement, and provide improvement recommendations.
• Prepare regular reports on key metrics and major company initiatives.

5) Cross-Functional Collaboration

• Work closely with HR, Marketing, IT, and other departments and project teams.
   

Expectations:
 

• 2+ years of experience in internal communications, HR marketing, or SMM.
• Strong spoken and written English skills (B2+).
• Clear, empathetic written and verbal communication style.
• Experience with Canva, Figma, PowerPoint, or similar tools is a plus.
• Strong organizational skills and ability to manage multitasking projects.
• Proactiveness, initiative, and an analytical mindset.
• Experience working with international teams is an advantage.
   

We Offer:
 

• Competitive salary based on interview results and a transparent bonus system.
• Hybrid work format (offices in Lviv, Dnipro, Poltava, or remote).
• Corporate well-being program and compensation for useful practices (including corporate English).
• Professional development opportunities and participation in strategic HR projects across 5+ countries (Ukraine, Poland, Romania, Bulgaria, Moldova, etc.).
• A friendly, supportive team and an open environment for implementing your professional ideas and ambitions.

The Role

As an  IT recruiter in our fast-growing company you will be the one who specializes in sourcing, screening, and hiring candidates for our various open IT positions. You will identify and attract highly skilled candidates with relevant technical expertise and experience required. You will work closely with CTO and developers to understand the specific requirements of the positions we want to recruit and hire candidates who fit perfectly with the open positions.

An IT recruiter needs to evaluate candidates’ qualifications, assess their technical skills, conduct interviews, and negotiate job offers. 

What You'll Do

• Sourcing & Attraction: Write compelling technical job descriptions and post them; use headhunting/networking to find candidates.
• Screening & Interviewing: Review resumes, conduct initial interviews (behavioral/technical), and shortlist qualified applicants.
• Candidate Management: Build and maintain talent databases (ATS) and keep candidates informed.
• Collaboration: Work with CTO and the team to understand specific tech requirements and company culture.
• Market Knowledge: Stay updated on tech trends, salaries, and hiring practices.

What We're Looking For

• Proven experience in IT recruitment more than 1 year 
• Strong understanding of IT roles (e.g., software development, cloud, cybersecurity).
• Excellent communication, networking, and relationship-building skills.
• Ability to work in a fast-paced, metrics-driven environment. 
• English - Fluent

What We Offer

• Foundational Role: A unique opportunity to be a part of the team building the entire developer platform for a high-growth FinTech.
• Clear Ambition: The chance to join a company with a clear goal of becoming the #1 crypto platform in the EU.
• Greenfield Culture, Brownfield Code: A rare chance to join a new company culture with no baggage, while solving the interesting technical challenges of a mature product.
• Flexibility & Connection: A 100% remote-first role with periodic, all-expenses-paid team gatherings and a new hub in Ticino, Switzerland.
• Compensation: A competitive salary and benefits package.

Sales Assistant (Junior)
We are looking for a Junior / Assistant specialist with strong growth potential who is eager to develop in sales and client-facing roles. This is an entry-level position, but with real career growth opportunities, hands-on learning, and a gradual transition to independent work.

Who we are looking for:
Junior / Assistant level, but highly motivated to grow

• Proactive, initiative-driven, with a positive mindset.
• Stress-resistant (this role involves many rejections — that’s part of the job).
• Responsible, structured, and detail-oriented.
• Someone with “spark in the eyes” — not just “looking for a job,” but genuinely eager to grow.
• Fluent English (spoken and written).

Responsibilities:

• Assisting with processing incoming inquiries.
• Preparing and sending follow-up messages.
• Working with CRM, leads, and LinkedIn.
• Assisting in client communication.

• Preparing simple commercial materials (emails, proposals, presentations).

   

What matters to us:

• Mentoring from Senior BizDev with more then 15 years in sales is ready to share knowledge, expertise.
• This is not a secretary role, but a stepping stone to becoming a Sales / Account Specialist.

• The goal is for the person to independently handle simple processes over time.

   

Nice to have:

• Interest in IT / digital / software.
• Any experience in client communication (even minimal).

• Strong desire to grow in sales / business development.

   

Interview stages:

• AI — Screening.
• Interview with a recruiter.
• 2-nd Interview with HBD
• Reference check.

• Offer.

   

What We Offer:

• Full-time role with flexible hours after probation.
• Ongoing training and educational opportunities.
• Performance reviews every 6 months.
• Competitive salary in USD.
• 21 paid vacation days.
• 7 paid sick days (+15 for serious cases like COVID or surgery).
• 10 floating public holidays.
• Online Team-building events & fun corporate activities.
• Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
• Clients from the USA, Canada, and Europe.

At Natural Links, we help businesses grow online visibility through strategic SEO, authoritative content, and sustainable link-building practices. We value transparency, long-term partnerships, and measurable results.

We are looking for an experienced Outreach Manager / Link Builder who doesn’t just execute tasks, but owns results. This role is critical to our SEO delivery and client growth.

Why This Role Matters

Backlinks remain one of the strongest ranking signals—but only when they are relevant, authoritative, and built with intention at scale.

In this role, you will:

• Run large-scale outreach campaigns and placements
• Make decisions that directly impact SEO performance
• Take full ownership of link quality, delivery, and outcomes

We are looking for a professional beyond junior or task-based execution - someone who understands responsibility, pressure, and real-world SEO challenges.
 

Key Responsibilities

• Research, identify, and evaluate high-quality donor websites across multiple GEOs
• Manage outreach campaigns at scale (dozens to hundreds of placements)
• Build and maintain structured Google Sheets/Excel databases of donors and results
• Analyze competitor backlink profiles using Ahrefs and other SEO tools
• Publish, track, and monitor outreach articles and links over time
• Communicate and negotiate with webmasters and editors (pricing, terms, formats)
• Collaborate with the SEO team to align outreach with overall strategy
• Take ownership of the quality, delivery, and performance of link-building efforts
   

Requirements

• 1+ years of hands-on experience in link building / outreach
• Strong understanding of Off-Page SEO principles
• Confident in using Ahrefs (mandatory)
• Experience working with USA and European markets
• Ability to independently:
  • Find and evaluate donor websites
  • Assess link quality and relevance
  • Negotiate effectively with webmasters
• Strong skills in Google Sheets / Docs / Excel (formulas, structured tracking, data accuracy)
• Structured, detail-oriented, and deadline-driven
• English proficiency B1+ (B2 preferred)
   

Nice to Have

• Experience in Gambling or Tech niches
• Experience in SEO agencies or multi-GEO campaigns
• Familiarity with SEMrush, GSC, Screaming Frog, or other SEO tools
• Understanding of how link-building integrates into the full SEO/marketing funnel
   

What We Offer

• Remote work with flexible hours
• Opportunity to own high-impact projects and grow professionally
• Collaborative, transparent, and results-focused team
• Exposure to large-scale international SEO campaigns

Responsibilities

• Lead and perform testing of applications and systems, including web applications, AI-based solutions, data scraping, and third-party integrations.
• Conduct API testing with Postman (functional, integration, regression).
• Create and maintain test documentation (plans, cases, checklists, reports).
• Define and enforce QA strategies, processes, and standards.
• Lead the QA function across projects, driving overall quality improvement, establishing and enhancing QA processes, mentoring the team, and addressing quality challenges.
• Review test cases and QA deliverables for quality.
• Participate in pre-sale activities (QA scope, estimations, risk analysis, technical discussions).
• Collaborate with developers, PMs, and stakeholders.

• Identify gaps in QA processes and propose improvements.

   

Requirements

Must-have:

• 7+ years of experience in QA.
• 1+ year experience as a QA Lead or Senior QA with leadership.
• Strong hands-on experience in API testing with Postman.
• Experience in testing web applications.
• Experience in writing and maintaining test documentation.
• Hands-on with JIRA, Confluence, Git/Bitbucket.
• Solid understanding of software testing methodologies and QA best practices.
• Strong communication and collaboration skills.

• English — Advanced (spoken and written).

   

Nice-to-have:

• Experience with test automation.
• Familiarity with CI/CD pipelines.
• Experience in Agile/Scrum environments.
• Basic knowledge of performance or security testing.

We are looking for a technical support engineer in Bratislava.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
​– you have a deep understanding of how the Internet and networks work;
​– experience with Linux operating systems (Ubuntu, CentOS, Debian);
​– knowledge of working in the Linux terminal.​

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

We are looking for a Network Engineer to join us.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Key tasks:

• providing network equipment administration at multiple data centers;
• performing the routine and emergency maintenance works on network equipment;
• dealing with requests from external and internal clients;

• directly participating in internal projects (developing network, connecting new locations, implementing new equipment, automation).

   

Requirements:

• proficiency in LAN/WAN principles;
• strong understanding of dynamic network protocols (BGP/OSPF);
• understanding L2-networking: VLANs, xSTP family, LACP, Redundancy (LACP/VRRP/etc);
• ability to perform basic network troubleshooting;
• English level sufficient for reading technical documentation and communicating with customers (Intermediate at least);

• ability to learn, communication skills, willingness to take in and analyze large amounts of new information (mostly technical in English).

   

Will be a plus:

• experience with network equipment from Extreme, Juniper or Nokia;
• EVPN and/or MPLS knowledge;
• certifications from network equipment and software vendors;

• experience in telecom and/or datacenter networking.

   

What do we offer:

• work in a team of professionals at international level;
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

🤩 We’re looking for a Technical Content Specialist with strong writing skills who can turn complex product functionality into clear, structured video tutorials.

You’ll focus primarily on creating product screencasts and video tutorials that explain how Coupler.io works, and you’ll manage the video production process from script to final delivery. Beyond video, you’ll also contribute to written content like blog articles, landing pages, and tech guides.

💎 WHAT'S YOUR IMPACT

You’ll create the content that helps users understand how Coupler.io works before users need support. Your scripts and screencasts packaged into high-quality video tutorials will show real workflows in Coupler.io and make complex features easy to understand and follow.

If that inspires you, apply now! 

Please don’t forget to include your portfolio when submitting your application.

WHAT ARE WE LOOKING FOR?

✍🏼 Professional background

• 2+ years creating content for B2B SaaS with demonstrable results (landing pages that converted, campaigns that resonated, narratives that stuck).
• Fluent English (written and spoken), for content creation and collaboration.
• Strong ability to work independently, take ownership, and see tasks through to completion.

• Portfolio required. Show us examples of your landing pages, blog articles, case studies, product marketing content, and video tutorials.

   

💡Content craft & technical writing

• Writing excellence. Perfect grammar, consistent tone, ability to adapt your voice to match brand personality – you know the drill.
• Advanced understanding of composition and storytellingy. You know how to structure information so it’s easy to follow and makes sense step by step.
• Technical writing mindset. You can explore complex technical products, understand how they work, and explain that clearly in writing.
• Research depth. You enjoy digging into unfamiliar topics (data warehouses, marketing attribution, business intelligence) and extracting what matters to your audience.
• Precision and detail. You catch inconsistencies, ask the right questions, verify claims, and maintain quality across all deliverables.
• Analytical clarity. You break down complex topics into logical parts and structure them in a way that’s easy to follow and trust.

🤝 Communication and Collaboration

• Excellent communication skills. You’re confident collaborating with different experts — including engineers, marketers, product managers, freelance video editors, and designers.
• Clear feedback and quality control. You know how to review work, give actionable feedback, request revisions, and maintain consistent quality standards.
• Strong organizational and coordination skills. You can manage multiple tasks and keep the content workflow running smoothly.

• End-to-end ownership. You’re comfortable owning the full video production process, from scripting and recording to final delivery.

   

WHAT MAKES YOU STAND OUT 🪄

• Experience writing scripts and storyboards for video tutorials.
• Hands-on familiarity with data analytics tools (Tableau, Looker Studio, Power BI): you've used them, not just written about them.
• Comfort working in Figma or similar design tools to input and refine content directly.
• Writing UX copy or microcopy for marketing materials.
• Experience with Google Analytics (GA4) and using data insights to optimize copy performance.
• Familiarity with video editing tools (e.g., Adobe Premiere Pro).

WHAT WILL YOU DO 🚀

• Record high-quality screencasts that show how Coupler.io works through real features, flows, and use cases.
• Set up imports, automations, and scenarios independently to demonstrate real-life workflows on screen.
• Write detailed scripts and storyboards that define the narrative, structure, and every on-screen step.
• Manage the video production backlog from initial idea to final delivery, keeping work organized and moving.
• Work closely with marketers and product managers to align on video goals, scope, and requirements.
• Prepare clear production packages for editors, motion designers, and voiceover artists so everyone knows what to do.
• Check freelancer deliverables, give actionable feedback, request revisions, and ensure quality at every stage.
• Make sure every video is correct, well-structured, and aligned with Coupler.io’s brand and product reality.
• Write blog articles, landing pages, and other writing materials that help people understand the product.
• Translate Coupler.io’s product capabilities into clear, practical explanations across different content formats.

InsulaLabs is an international IT company that helps product and technology businesses scale their engineering teams and launch service solutions through outstaffing and outsourcing models.

We are currently transitioning from a classic staff augmentation approach to a more mature solution and delivery model. This transformation is why we are strengthening the company’s technical core.

We are looking for a Technical Delivery Lead — a hands-on technical leader who will take ownership of technical expertise, validation, presales, and delivery quality.

This is not a theoretical role and not pure management.
It is a role for an expert, validator, and result-driven leader.
 

Responsibilities:

• Validate candidates and engineers
• Conduct and oversee technical interviews
• Participate in performance reviews (technical evaluation)
• Create and support Personal Development Plans (PDPs)
• Assess real-world performance of engineers at client projects
• Participate in technical presales
• Estimate scope, timelines, and required resources
• Support Sales in setting realistic client expectations
• Maintain strong business impact awareness
• Lead technical project kick-offs after deal closure
• Maintain a delivery risk radar and ensure alignment with agreements
• Identify risks early and proactively
• Control delivery quality across teams and partners
   

Requirements

• 8+ years in IT in iGaming
• Background as Tech Lead, Engineering Manager, or Technical Delivery Lead
• Broad technical expertise (Frontend, Backend, QA, DevOps)
• Presale and estimation experience
• Strong systems thinking
• Ability to translate technical decisions into business language
• Ownership mindset and results orientation
• English proficiency: C1
   

What We Offer

• Fully remote work format
• Direct collaboration with Executives and key clients
• Influence on company strategy and growth through 2026
• Competitive compensation (discussed individually)
• Opportunity to evolve into Head of Technical Delivery or CTO
   

Why This Role Matters

You will build the technical foundation of Insula Labs, not just maintain processes. This role has real impact on business results, delivery quality, company reputation, and long-term growth.

We’re looking for a Mid–Senior Affiliate Manager to grow and scale our affiliate direction in iGaming. In this role, you’ll be responsible for bringing in new partners, onboarding and developing them, and driving performance to meet ambitious acquisition goals — with a strong focus on Tier-1 / Tier-2 GEOs.

What you’ll do:
 

• Source, attract, negotiate, and onboard new affiliates and partner networks (webmasters, media buyers, agencies, affiliate networks, etc.).
• Build and maintain strong long-term relationships with partners.
• Scale partners and bring them to target ROI through continuous optimization and performance management.
• Work with Tier-1 / Tier-2 GEOs (e.g., DE, GR, ES), with high-risk GEO experience as a plus.
• Analyze traffic quality and performance: monitor key KPIs, work with a wide range of metrics, and detect growth opportunities.
• Develop and test new growth / growth-hacking approaches to scale volumes and improve quality.
• Collaborate closely with Marketing, Analytics, Product, and Tech teams to improve traffic volume, conversion, and quality.
• Represent the company at industry events, conferences, and online/offline meetups to expand your network and bring in new partners.

What we’re looking for (Must-have):
 

• 1+ year of experience as an Affiliate Manager in iGaming / gambling.
• Strong analytical mindset and confidence working with numbers, KPIs, and performance metrics.
• Ownership and proactivity: you take responsibility, move fast, and drive outcomes.
• A “test-and-learn” mentality and genuine interest in continuous growth-hacking.
• English level B1 or higher (for partner communication).
• Seniority level: Mid–Senior (ability to operate independently and own a direction).

Nice to have:
 

• Your own network / partner base in Tier-1 / Tier-2, especially SEO, PPC, and influencer partners.
• Experience with True Label or SoftSwiss brands/platforms.
• Hands-on experience with Affilka or similar tracking tools.
• Experience working with high-risk GEOs.

Why join us:
 

• High-impact role with ownership over a core growth channel.
• Fast-paced environment where your ideas and experiments are encouraged.
• Cross-functional collaboration with Marketing, Analytics, Product, and Tech.
• Opportunity to grow into a strong leader within the team.

What we offer:
 

• Competitive salary. Performance-based bonuses tied to ROI and growth KPIs.
• 21 paid vacation days, 25 sick days, and 3 personal days per year.
• $600 annual L&D budget for courses, conferences, or mentorship.
• Business trips to our Cyprus HQ and international industry events.
• Team culture: regular offsites, team buildings, and company events.
• Transparent processes, no micromanagement — full ownership of your results.

We’re looking for an experienced Head of Casino to drive the growth of one of our key GEOs. You will own the market strategy end-to-end — from acquisition and retention to product localisation and partnership development. This role is ideal for someone who understands iGaming deeply, moves fast, and knows how to scale a market with high autonomy.

Key Responsibilities (Shortened & Prioritised):

• Build and execute the market growth strategy, covering acquisition, retention, and localisation.
• Own key performance metrics: FTDs, NGR, retention rate, ROAS, CPA/CPL.
• Develop and scale local acquisition channels: affiliates, influencers, SEO, paid traffic.
• Localise marketing materials and define market-specific product needs (payments, UX, promotions).
• Collaborate with Product, CRM, BI, and Operations to optimise player journeys and resolve GEO-specific issues.
• Manage partner relationships and represent the brand in the local market and at industry events.

• Provide regular performance reports and insights to senior management.

   

Requirements:

• 3+ years of experience in iGaming (online casino).
• Strong understanding of local market behavior, player psychology, and payment ecosystems.
• Background in affiliate marketing, performance marketing, or CRM/product within iGaming.
• Data-driven mindset with the ability to interpret funnel metrics and retention/performance reports.
• Excellent communication and negotiation skills.

• Fluent English.

   

What We Offer:

• Time Off. 21 working days of paid vacation, 25 paid sick leave days (no doctor’s note required), and 3 fully paid personal days per year;
• Learning & Development. $600 annual budget for courses, conferences, or mentorship — whatever helps you grow;
• Business Travel. Visits to our main office in Cyprus and international conferences — meet the team in person and stay on top of industry trends;
• Team Culture. Regular team buildings, offsites, and company events — we work hard but also celebrate together;
• Autonomy & Ownership. Transparent processes, no micromanagement — we trust you to take the lead and drive results.

At OneFunded Academy, we’re building an educational platform designed to build strong financial literacy and help people make informed, confident decisions in financial markets. Our mission is to make high-quality trading education structured, practical, and accessible — bridging the gap between theory and real market performance.
 

The Academy is a core part of the OneFunded ecosystem, acting as both a standalone educational product and a long-term growth engine for the prop trading platform. We operate globally and scale through performance-driven acquisition, content, and data.
 

We’re currently looking for a Senior User Acquisition Manager to own and scale the acquisition strategy for OneFunded Academy.
 

Challenges you will work on

• Build and scale the User Acquisition function for an education/subscription product
• Own paid acquisition across Meta and Google (primary channels), with testing of new platforms
• Design and optimize educational funnels (lead magnet → free content → paid education → ecosystem products)
• Lead and develop the UA function with a clear path toward Head of Acquisition / Head of Growth (Academy)
• Establish structured media buying and experimentation frameworks
• Work closely with content, product, and analytics teams to improve activation, retention, and LTV
• Manage and scale large marketing budgets ($1M+ monthly) with a strong focus on CAC, payback, and unit economics
• Implement automation and tooling to improve speed, attribution, and cross-team collaboration
   

What you’ll need to succeed

• Strong background in B2C subscription or education products (EdTech, FinEd, SaaS, coaching platforms)
• Proven experience managing $1M+ monthly ad spend
• Hands-on expertise with Meta Ads and Google Ads
• Solid analytical mindset and confidence working with Google Sheets, dashboards, and product analytics tools
• Deep understanding of user psychology in learning products (motivation, progress, habit-building, upsells)
• Ability to work both strategically and hands-on
• English level B2+
   

Nice to have

• Experience scaling educational or content-driven funnels from scratch
• Additional paid channels: TikTok, YouTube, Snap, native networks
• Experience with global markets (US, Tier-1)
• Understanding of trading / finance / investment education
   

Why OneFunded Academy

• Direct ownership over growth of a core educational product
• Clear path to Head of Acquisition / Head of Growth
• Opportunity to build a scalable, data-driven education business
• Global product with long-term LTV focus
• High level of autonomy and fast execution
  
  What We Offer
• Ownership of acquisition strategy 
• Work with large budgets and high-scale performance campaigns
• Direct influence on unit economics and growth metrics
• Opportunity to build and shape your own team
• Remote work with flexible schedule
• Work in a fast-growing global prop trading firm
• Performance bonuses and incentives

About OneFunded

OneFunded is a proprietary trading platform for traders. We develop the public website and a trader dashboard with detailed analytics and other features (Leaderboard, Reward Center), create lead-gen landing pages, and ship regular content for blog, social, and affiliate/partner channels. We move fast, measure impact, and value clean, developer-ready handoffs.

The Role

We’re hiring a Product & Marketing Designer (Mid/Senior) to cover the full stack: UX/UI for the website and dashboard, brand assets (certificates, banners), content graphics, email modules, and the design system.

What you’ll do 

Close collaboration with PM, Engineering, Growth, Content, Affiliate.

• Web & landing pages: design conversion-focused pages and blocks (heroes, social proof, comparisons), exit popups, Discord nudges, and forms (all states).
• Dashboard UI/UX: UI for new features; UX improvement of the current order and trading flow.
• Design system: build and maintain tokens (colors, typography, spacing, elevation) and components (modals, banners, cards, tables) with variants/states; keep site and app consistent.
• Content & blog graphics: article covers and 6-10 inline visuals per article (charts, comparison frames, UI illustrations) using reusable templates.
• Social & ambassadors: weekly packs for X/Instagram (static, carousels, stories), thumbnails/frames.
• Email marketing: modules for weekly digests and promo campaigns; retargeting banners.
• Handoff & QA: developer-ready specs, exports; visual QA on staging.
• Light research/experiments: review click-maps/session recordings, prepare alternatives for A/B tests with PM/Growth.
   

Requirements

• 3+ years in product/marketing design (SaaS/fintech/startups is a big plus).
• English B1+

Nice to have

• Basic trading knowledge.
• Experience launching usability testing. 

• What We Offer
• Ownership of acquisition strategy 
• Work with large budgets and high-scale performance campaigns
• Direct influence on unit economics and growth metrics
• Opportunity to build and shape your own team
• Remote work with flexible schedule
• Work in a fast-growing global prop trading firm
• Performance bonuses and incentives

Role Overview

We are looking for a hands-on Process Improvement Manager with practical experience from consumer finance companies, commercial banks, debt collection agencies, BPOs, or telecom operators. The ideal candidate has previously worked in roles such as Process Analyst, Operations Analyst, Business Analyst, Continuous Improvement Specialist, or Operations Manager (junior/middle level).

This role is operational and execution-focused. You will work directly with collections and customer operations teams and with the systems that support daily operational work.

Responsibilities: 

• Design, launch, and improve operational processes with a strong focus on:
  • Customer servicing and complaint handling
  • Debt collection and recovery processes (early, late, and NPL stages)
  • Contact center operations (inbound and outbound)

• Analyze collection and contact center workflows, identifying bottlenecks affecting contact rates, productivity, recovery, and quality

• Work directly with operational systems, including:
  • CRM systems (customer profiles, cases, workflows, collection statuses)
  • Contact center platforms and dialers (predictive, preview, outbound campaigns, inbound queues)
  • Collection logic and strategies (segmentation, bucket strategy, call frequency, scripts)
  • Reporting and BI tools (Excel, SQL-based reports, dashboards)
  • Internal databases supporting operational and performance tracking

• Support configuration, testing, and rollout of process and system changes together with IT and vendors
• Define, monitor, and improve operational KPIs such as contact rate, PTP, roll rates, resolution time, and agent productivity
• Prepare regular operational reports and analysis for Operations and Management
• Create and maintain clear process documentation, procedures, and system logic for operational teams

Requirements: 

• Higher education in mathematics, statistics, IT, economics, finance, or a related field
• At least 2 years of practical experience in operations, process management, or operational analytics
• Experience gained in consumer lending, banking operations, debt collection, contact centers, BPOs, or telecom companies
• Hands-on experience working with CRM systems and contact center / dialer platforms
• Strong data analysis skills with advanced Excel and SQL (T-SQL)
• Ability to work with operational and collection data and translate it into process improvements
• English proficiency at Intermediate level or higher

Will be a plus: 

• Direct experience in debt collection operations (early, late, or NPL)
• Experience setting up or optimizing collection strategies, call flows, and dialer logic
• Experience in banking back-office or loan servicing operations
• Knowledge of performance management and KPI frameworks
• Experience working with outsourced contact centers or BPOs
• Hands-on experience with Creatio CRM platform
• Experience working with Webitel contact center platform

We Offer

• Western-style corporate culture with a strong focus on execution and accountability
• Direct impact on how operational and collection processes are built and scaled
• Young, international, and highly collaborative team
• Exposure to fast-growing consumer finance and collections operations in emerging markets

Competitive remuneration package with fixed USD compensation

About the Role

A forward-thinking company is on a mission to revolutionize the $365B gaming industry by harnessing the power of Generative AI. Their technology is transforming how game studios produce playable ads and game content - making the process up to 10x faster and more efficient. Now, they’re looking for an experienced HTML5 Game Developer to help bring this vision to life.
 

If you're passionate about creating immersive 2D and 3D interactive experiences and excited by the idea of building the future of playable ads and game content using cutting-edge tools - this is the opportunity you've been waiting for.
 

🎯 What You’ll Do
 

• Develop engaging playable ads and mini-games using modern HTML5 frameworks such as Phaser, Three.js, PlayCanvas, Cocos creator or any other tool you're comfortable with.
• Collaborate with design and creative teams to translate concepts into polished, high-performance 2D/3D experiences.
• Optimize game assets and runtime performance to ensure smooth play across a broad range of devices.
• Continuously enhance gameplay mechanics and interactivity to drive engagement and ad effectiveness.
• Work cross-functionally to meet project goals and deliverables on time.
   

✅ What They’re Looking For
 

• 3+ years of professional experience in HTML5 game development or playable ad production.
• Solid understanding of 2D and 3D game development, including asset pipelines and interactive animation.
• Hands-on experience with Phaser, Three.js, PlayCanvas, or similar frameworks (tool choice is flexible!).
• Creativity and enthusiasm for building interactive content that resonates with both players and advertisers.
• Strong team player with excellent communication skills, eager to contribute in a fast-moving, innovative environment.
   

💡 Why Apply?
 

This is your chance to:

• Join a company that’s redefining how games and ads are built through Gen AI and machine learning.
• Work on creative, high-impact projects that push the boundaries of interactive advertising.
• Have flexibility in your tools and approach - they care more about outcomes than frameworks.
• Contribute to an innovative team that values autonomy, experimentation, and meaningful collaboration.
   

🌟 Ready to level up your career?
Don’t wait - send in your CV today and be part of a team that’s transforming the future of gaming one playable ad at a time!