Jobs

We are seeking a highly skilled Technical Support Engineer to join our team. This role requires a proactive problem solver with excellent communication skills who can support our customers in real time. You will serve as a critical link between our technology and our clients, ensuring smooth operations and exceptional service.

Responsibilities

• Act as a senior escalation point for complex technical issues
• Provide real-time remote support to customers, responding promptly to issues and requests.
• Connect securely to customer environments and troubleshoot problems using advanced tools.
• Monitor dashboards to detect anomalies, performance issues, and potential risks.
• Analyze issues to identify potential root causes and propose effective solutions.
• Collaborate closely with product and engineering teams to resolve complex technical problems.
• Document support activities, resolutions, and share knowledge with internal teams.
• Maintain clear, professional, and empathetic communication with customers.

Requirements

• Minimum 5 years of experience in a technical support, DevOps, or system engineering role.
• Proven ability to troubleshoot and analyze complex software/system issues.
• Experience with monitoring dashboards, diagnostic tools, and remote troubleshooting.
• Experience with SQL, REST APIs, JIRA, Postman, Grafana.
• Ability to read logs and detect failure points.
• Troubleshoot deployment issues and provide remote user support.
• Strong communication and customer service skills, with the ability to explain technical issues clearly.
• Self-starter comfortable working in a fast-paced startup environment.
• High level of spoken and written English is required
• Availability to work starting at 5:00 AM EST.

Preferred Skills (Nice to Have)

• Experience with healthcare software, SaaS, or mission-critical systems.
• Familiarity with SQL, APIs, or log analysis.
• Previous startup experience.

We Offer

• Work in a fast-growing digital health company making real impact on long-term care and skilled nursing facilities.
• Enjoy a friendly and collaborative team culture.
• Benefit from remote work and flexible environment.
• Grow with professional development opportunities.

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized KYC & Payments Manager with at least an Upper-Intermediate level of English proficiency and a minimum of 1 year of proven experience in a similar role. In this role, you will be working with customer verification and payout requests, processing documents, and communicating with payment providers. 
 

The ideal candidate has a proven track record in a similar role, excellent communication and leadership skills, and a strong customer-focused mentality. Experience in customer support would be a huge benefit. 
 

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Request and verify customer documents in accordance with industry regulations and security standards.
• Process payouts in compliance with existing terms and conditions, utilizing various payment methods.
• Monitor transaction success to ensure timely receipt of funds.

• Collaborate closely with the support team, payment processors, and service providers to deliver optimal customer satisfaction.

   

A FEW MUSTS ❗

• Proven experience of at least 1 year in a comparable position 
• Be fluent in written and spoken English (this is the official office language).
• Be interested in iGaming and increasing your tech knowledge.

WHAT WE OFFER 💎

• Hybrid work format - ability to attend the office in Lviv city center (which is absolutely pet-friendly 🐶).
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

🌟 We’re Hiring: IT Support & Administration Specialist (Mexico City, LATAM) 🌟

Role: SUPPORT MANAGEMENT, SUPPORT AND MAINTENANCE SERVICES

Location: Mexico City, Mexico (On-site support required a few days per week)
Work Hours: Monday to Friday, 9 AM – 6 PM
Languages: Bilingual – Spanish & English

About the Role:
Join a fast-growing global company that provides innovative solutions for personnel assessment and workplace integrity. We are looking for a skilled IT professional to manage support and maintenance services across LATAM offices.

Your Responsibilities:

• Provide Tier-1 IT support for LATAM offices, including hardware troubleshooting (PCs, printers, network devices, peripherals)
• Support Windows PCs and mobile devices
• Manage Office 365 administration
• Lead and manage global IT projects (planning, execution, post-project support)
• Document IT issues, projects, and configurations
• Coordinate IT equipment procurement with global teams
• Ensure IT systems meet security, compliance, and licensing standards
• Conduct weekly status meetings and reporting

You Should Have:

• Proven experience providing IT support to businesses
• Strong project management skills for global IT initiatives
• Ability to provide on-site support in Mexico City
• Fluency in Spanish and English
• Experience with Jira or similar ticketing systems

Why Join Us:

• Work with a global, innovative, and collaborative team
• Take ownership of IT support and project initiatives
• Gain exposure to global IT operations and initiatives

igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

We are looking for an experienced Customer Support Team Lead to join our Crypto Casino Project. This role is crucial in building and developing our in-house customer support function, transitioning from external providers, and ensuring high-quality service and operational security.

What experience is important:

• 3+ years of experience leading a customer support team in online gambling or fintech.

• Solid understanding of cryptocurrency operations.

• Strong leadership and problem-solving skills.

• Hands-on experience with CRM systems and analytics tools.

• Advanced English (written and spoken).

Nice to have:

• Experience transitioning from outsourced support to in-house teams.

• Knowledge of regulatory requirements in online gambling.

• Experience with VIP client management.

• Additional languages.

• Basic blockchain knowledge.

What you will do:

• Lead and manage the customer support team: hiring, training, and coaching.

• Develop and implement customer service standards and processes.

• Optimize workflows to improve efficiency and customer satisfaction.

• Coordinate with Risk Management and Anti-Fraud teams.

• Establish VIP customer support processes.

• Manage support channels (chat, email, phone).

• Monitor KPIs and report regularly to the COO.

Why you should consider this opportunity

• Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
• Paid vacation & sick leave, plus an extra day off for your birthday.
• Competitive compensation that fairly reflects your expertise and impact.
• Engaging corporate events to learn, share experience, and grow with like-minded professionals.
• No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
• Ongoing professional development: continuous support to build new skills and advance your career.
• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

🚀 Join one of the strongest teams in iGaming and unlock your full potential!

Customer Support – Online Casino (Remote)

We are looking for a Customer Support Agent to join our growing online casino team. This is a fully remote role where you will communicate with players via chat and email, assist with account, payment, and game questions, and ensure a positive user experience.

Requirements:

• Strong English skills (both written and spoken), German language is a big plus.

• Basic computer skills

• Responsibility and willingness to help customers

• Must Experience in customer support in iGaming.

We offer:

• Remote work from anywhere

• Fixed salary + bonus

• Supportive and friendly international team

• Opportunity to grow within the iGaming industry

If you have experience in iGaming customer support and enjoy helping players, we’d love to hear from you. Join our team and let’s create an outstanding player experience together!

About the Role:

We're growing fast and are excited to expand our team! We're looking for a passionate L1 Support engineer to join our partner team and help us continue our journey of innovation and excellence.

What We’re Looking For:

• Experience in incident management or technical support roles (1+ years).
• Strong knowledge of monitoring tools like Grafana.
• Good understanding of incident escalation flows and priorities
• Ability to follow runbooks and escalation playbooks
• Knowledge of software system components (frontend, backend, infrastructure).
• Excellent communication and reporting skills.
• Ability to work in shifts (8h per day).

• English - intermediate+.

   

Technical/specialized knowledge:

• Experience with incident prioritization (P1, P2, P3) and SLA tracking.
• Hands-on with Slack, Confluence, Jira for communication and reporting.
• Knowledge of release flows, rollback notifications, escalation trees.
• Basic understanding of observability concepts (what to monitor and why).
• Knowledge of gambling/gaming systems will be a plus
• Familiarity with HTTP, APIs, databases (SQL/NoSQL basics) will be a plus

What You’ll Do:

• Monitor production systems, services, and alerts (Grafana, PagerDuty).
• Perform initial investigation and diagnosis of incidents.
• Escalate critical incidents to the appropriate development, DevOps, Backend, QA teams.
• Participate in on-call rotations (8-hour shifts, covering 24/7).
• Collaborate with product managers and client support on incident updates.
• Document incidents, actions, and resolutions in Jira and Confluence.
• Ensure SLA compliance (response and resolution time).
• Support post-incident RCA preparation with PMs and tech leads.
• Maintain accurate shift handover logs (if needed) and communicate issues to the next shift.

• Work closely with DevOps on alert fine-tuning and incident prevention improvements.

   

What We Offer:

Flexible remote work schedule.
Paid sick leave and vacation days.
All necessary equipment provided as needed.
Opportunities to participate in internal company events, open discussions, product meetups, and training sessions on soft skills 
development.
A supportive work environment with no micromanagement or rigid hierarchy—quick decision-making is our style.
 
If you’re ready to bring your expertise to a dynamic and growing team, join us and be a part of our exciting journey.

Suplint is a fast-growing international manufacturer of dietary supplements, successfully operating across multiple global marketplaces like Amazon and Mercado Libre. In just two years, we've built a worldwide global team with departments spanning production, sales, SMM, and beyond. Our company is defined by dynamic growth, flexibility, fast decision-making, and results-driven, collaborative teamwork.

Who we're looking for:

We are seeking a proactive and detail-oriented Amazon Case Specialist to join our team. Your primary role will be to manage all communications and problem-solving efforts with Amazon Seller Support. Your work will be crucial in helping us maintain the health and stability of our account by quickly and effectively resolving issues, ensuring our product listings are active, and our account remains in good standing.

Responsibilities:

📝Opening and managing "cases" (support tickets) with Amazon's Seller Support team for various issues.

📞Communicating with Amazon representatives via online chat and phone calls.

📂Preparing  and  providing necessary documents and information for efficient problem-solving.

🔎Monitoring the status of open cases and following up to ensure successful resolution.

📊Regularly updating management on the status of all active cases and ongoing issues.

🚀Staying up-to-date with Amazon's evolving policies and guidelines.

Requirements:

💼Proven 2+ years of Amazon experience in a similar position.

🗣️Fluent in both spoken and written English.

🤝Strong ability to conduct professional correspondence and negotiations, articulate your position clearly, and provide evidence-based arguments.

🔎Capable of handling large volumes of information, quickly identifying key details, and keeping records organized.

🧠An analytical mindset with the ability to find effective solutions, even in complex or unfamiliar situations.

⏰Excellent time management and organizational skills, with the ability to work independently and prioritize tasks.

Would be a plus: 

⚖️Experience with legal documentation and familiarity with intellectual property rights.

🛒Experience with Amazon account management.

🌱Experience with dietary supplements

Our advantages:

✅Work for an international company

✅Timely salary

✅Paid Vacations

✅Possibility of developing your career and mastering adjust professional fields

✅Remote work with flexible schedule: 5 days a week from 10 AM to 7 PM (GMT+3)

📩 Ready to take your Amazon expertise to the next level?

We’d love to meet you. Apply now and become part of Suplint’s global growth journey!

About us:
Hire1 is a recruiting agency and a platform for freelance recruiters. Our mission is to quickly and efficiently find top talent for our clients. We work with both Ukrainian and international companies.

We are looking for an Operations Manager Assistant who can take on part of the manager’s tasks, help optimize processes, and improve team efficiency. This is an opportunity to work in a dynamic environment where no day is boring.

Responsibilities:

• Communicate with freelance recruiters and handle their registration
• Provide full support and assistance to freelance recruiters, answering their questions
• Announce new vacancies in Telegram and LinkedIn
• Assist recruiters with vacancies (candidate search and response management)
• Conduct interviews with candidates for our vacancies
• Publish vacancies on the platform
• Monitor candidate statuses and remind in-house recruiters
• Perform other tasks as needed

Requirements:

• Willingness and ability to learn quickly
• Ability to switch between tasks efficiently
• Proactive and active approach to work
• English language proficiency: B2 or higher
• Bonus: experience in recruiting

Working hours:

• 12:00 – 21:00 Kyiv time
• Monday – Friday

Conditions:

• Paid vacation: 20 working days per year after 6 months of employment
• Salary:
  • $400 per month during the probation period (up to 3 months)
  • $500 per month after probation
• Possibility of working as a freelancer (FOP) after 3 months

Spendbase is a fast-growing fintech startup that helps businesses manage SaaS, expenses, and financial operations. We work with small and enterprise clients, and we’re expanding our multi-product platform to new directions.

We're looking for a Business Operations Intern to support our team with client communication, partner outreach, and day-to-day operational tasks.
 

What you’ll do:

• Work with Google Docs & Spreadsheets to organize and analyze data.
• Support client and partner communication (emails, calls, CRM updates).
• Assist in maintaining and updating client lists.
• Research new business directions (including Microsoft ecosystem).
• Learn the basics of cloud infrastructure and SaaS management.
• Help the team with day-to-day operational and analytical tasks.

What we're looking for:

• Currently a Master’s student or PhD student.
• Strong analytical skills and attention to detail.
• Confident in Google Workspace (especially Spreadsheets).
• B2 English is a must (written and spoken).
• Curiosity about cloud, servers, and how SaaS works.

Why Spendbase:

• 2-week internship with mentorship and real tasks.
• Opportunity to transition into a full-time role in Business Operations, Partnerships, or Sales.
• Experience working in a fast-growing fintech startup with a global outlook.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Aspichi is a technology company developing and implementing a virtual reality (VR) program for psychological support and rehabilitation. 
Today, our solution is already in use and actively expanding. We have signed partnership agreements with over 60 leading rehabilitation centers in Ukraine and abroad, as well as with military units and training centers. The number of partners is constantly growing. 

Our mission is to make psychological support more accessible, evidence-based, and effective through innovation and science-backed practices. 

Main Responsibilities 

• Lead and develop the Product Support team to ensure high-quality assistance for clients. 
• Responsible for accepting customer inquiries via multiple channels (email, chat, calls, etc.). 
• Analyze and control the response process for a wide range of questions, including product usage by therapists and patients, technical issues, and best practices. 
• Collect customer feedback and initiate improvements to enhance the product and user experience. 
• Coordinate with internal teams (Product, Tech, R&D, HR) to ensure effective communication and resolution of customer issues. 
• Create and optimize support processes, documentation, and reporting standards. 
• Train and mentor team members to improve performance and service quality. 
• Ensure customer satisfaction KPIs and SLAs are met. 
• Support partners in integrating and scaling VR-based psychological programs. 

Requirements 

• 3+ years of experience in Product Support / Customer Success, preferably in tech, SaaS, or healthcare-related industries. 
• Experience in managing or leading support teams. 
• Strong problem-solving and process optimization skills. 
• Excellent communication skills and customer-oriented mindset. 
• Ability to analyze feedback, identify trends, and translate them into product or process improvements. 
• Good knowledge of support tools and CRM systems. 
• English — Upper-Intermediate (B2) or higher. 
• Ukrainian (native/advanced). 

We Offer 

• Work in an innovative tech company at the intersection of VR and psychology. 
• Opportunity to build and lead a Customer Support function from the ground up. 
• Collaboration with top rehabilitation institutions and military units in Ukraine and internationally. 
• Participation in scientific and practical research to improve psychological support. 
• Competitive compensation and career growth opportunities. 
• Friendly, innovative, and mission-driven team environment. 

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
 

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.
   

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a HelpDesk Engineer

Responsibilities:

• OS installation and configuration: Windows, Ubuntu, basic Linux
• User technical support (onboarding, solving typical requests)
• Software installation and update (MS Office, Zoom, VPN, mail, etc.)
• Basic maintenance and diagnostics of computer equipment (dust cleaning, adding RAM, replacing HDD)
• Remote access skills (Anydesk, TeamWiever, RDP, SSH)
• Initial diagnostics of technical malfunctions (PC, peripherals, network)
• Keeping records of requests through the HelpDesk system (Jira, GLPI or similar)
• Understanding PC architecture and OS operating principles
• Basic Windows / Ubuntu administration skills
• Ability to communicate with users in plain language
• Systematicity, responsibility, basic technical soft skills

Preferred Skills:

• Experience in a similar position
• In-depth knowledge of Windows / macOS and basic skills in network configuration (TCP/IP, DNS, DHCP)
• Experience in building basic infrastructure accounting

What we offer:

Rewards & Celebrations 

• Quarterly Bonus System
• Team Buildings Compensations
• Memorable Days Financial Benefit

Learning & Development

• Annual fixed budget for personal learning 
• English Language Courses Compensation
• Slovak Language Courses Compensation

Time Off & Leave

• Paid Annual Leave (Vacation) - 24 working days
• Sick leave - unlimited number of days, fully covered

Wellbeing Support

• Mental Health Support (Therapy Compensation)
• Holiday Helper Service

Workplace Tools & Assistance

• Laptop provided by Company

Work conditions:

• Hybrid work in Bratislava
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create. 

Sounds like you? Let’s connect! We’re just one click away.

Our company is seeking a dedicated Customer Support Manager with 6 months of professional experience who possesses strong technical aptitude, excellent analytical skills, and a customer‑centric mindset.

Requirements:

—  6 months of experience in customer support

—  Excellent written and verbal English communication skills

—  Strong problem‑solving abilities and attention to detail

—  Experience in the UK market is preferred

—  Experience with B2B SaaS support also nice to have

Responsibilities:
— Communication with clients after onboarding on platform

— Administer day‑to‑day operational tasks, including generating and adding invoices and bills

We offer:
— adequate leadership without micromanagement;
— flexible work schedule (work starts from 8 until 12);
— paid vacation 15 working days and paid sick leave;
— coverage english classes and coworking;
— strong team of middle & senior level;
— remote work;
— opportunities and prospects for professional growth, competitive salary;
— bonuses for high results in work and successful interviews;
— gifts for birthday, company anniversary, wedding and the birth of a child;
— financial support in case of unexpected situations
— the possibility of continuous training (with the help of internal and external programs);

OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. We’re a Forbes-recognized lovemark brand with the highest eNPS in 2025. Our team consists of more than 300 talented professionals whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv and Warsaw.

We are developing Nebula – the biggest brand in the spiritual niche. Nebula has over 60 million users worldwide and has been ranked as the № 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web.

Our mission is to make people happier by improving the quality of their relationships. 

Here are some details we would like to share with you:

• Nebula is #1 in its niche in terms of downloads and revenue targets;
• 60 million users worldwide;
• Users from 50+ countries;
• 4.8 - our average AppStore rating (with more than 215 thousand ratings);
• OBRIO's achievements and team's expertise were shared in Tier-1 international and Ukrainian media, organizations, and brands such as Forbes Ukraine, TechCrunch, VECTOR, The Next Web, Tech.eu, Entrepreneur Media, Fast Company, AIN, IT Arena, MEGOGO, DOU, Projector Institute.

We are looking for an Supply Operations Manager who will build scalable processes, enhance advisor performance, and ensure stability and growth of our supply operations. In this role, you’ll drive efficiency, implement automation, strengthen risk management, and collaborate with cross-functional teams to unlock business growth.
 

What you’ll do:

• Performance & Growth: manage supply-side teams, track KPIs, drive advisor engagement and satisfaction, and ensure scalable onboarding and development.
• Payments & Processes: oversee and improve expert payout processes, optimize financial flows together with Finance, and contribute to sustainable revenue share.
• Automation & Operational Excellence: identify bottlenecks, launch automation and AI-driven solutions, and ensure smooth operational workflows across departments.
• Risk & Compliance: strengthen NDA, security, and risk processes, ensuring compliance and minimizing business exposure.

About you:

• 3+ years of experience in operations, supply management, or related fields;
• Strong track record in process improvement and cross-functional collaboration;
• Experience with payments, automation, or risk management will be an advantage;
• Analytical and structured thinking, with a focus on measurable results;
• Excellent communication and stakeholder management skills;
• Upper-Intermediate+ English.

Why OBRIO is the best place to work?

•  Unleash Your Ambitions: Our company was built by ambitious people who never settle for less. By joining OBRIO, you'll have the chance to unleash your own ambitions and achieve your career dreams.
• Innovate and Be Creative: We embrace innovation and creativity at OBRIO, and we encourage our team members to bring their unique ideas to the table. You'll have the chance to explore new solutions and make a real impact on our company's success.
• At OBRIO, we’ve gathered influential experts, all of whom are open to sharing their knowledge and ready to help solve issues based on their experience. This is the company where you can quickly reach your potential and advance your career.

Our benefits:

• Work from the comfort of your home or from one of our offices in Kyiv, Lviv or Warsaw. The choice is yours!
   
• Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
   
• Don't worry about getting the right equipment, we've got you covered if necessary;
   
• Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
   
• Keep learning with our extensive corporate library, internal online meetings, and lectures;
   
• Grow your skills with our training compensation program;
   
• Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
   
• Have fun with our online events and team-building activities!

Here's what our hiring journey for this position looks like: Initial Screening ➡️ Team Interview ➡️ Skill Assessment  ➡️ Final Check ➡️ Job Offer.
 

Let's team up and reach for the stars together!