Jobs Sysadmin

We are actively growing and expanding our team. We're looking for a proactive L1 System Administrator.
 

Responsibilities:

• IP telephony: configuration and support of the Vicidial / Asterisk cluster (SIP trunks, dial plans);
• Network infrastructure: administration of Mikrotik, firewall configuration, VLAN, OSPF, QoS, and load balancing;
• Servers and services:
  • Linux (Debian): administration of Docker, MySQL, Nextcloud, Samba;
  • Windows Server: Active Directory management, support of the terminal farm, updates, and server rollouts;
• Virtualization and backups: management of the VMware vSphere cluster, configuring backups via Veeam;
• Monitoring: infrastructure health monitoring using Zabbix and The Dude.
   

Requirements:

• Proficiency in Linux (Debian-based) and Windows Server (Active Directory);
• Understanding of network technologies and experience administering Mikrotik;
• Experience with IP telephony (Asterisk / Vicidial) will be an advantage;
• Skills in administering VMware vSphere and Veeam Backup;
• Ability to write basic scripts for automation (Bash, PowerShell, SQL).
   

Working conditions:

• Pay: fixed rate + monthly bonus.
• Schedule: Monday–Friday, 9:00 AM to 6:00 PM.
• Development: compensation for courses, training, and conference participation.
• Team: a dynamic environment with the opportunity to influence technical decisions.

Responsibilities:

• Install the network and computer system
• Maintain, repair, and upgrade the operating systems, software applications and hardware
• Set up accounts and workstations
• Troubleshoot issues and outages
• Ensure security through access controls and backups
• Responding to queries via chat, e-mail, or phone
• Providing technical assistance for questions and problems
• Monitor the performance of existing computer systems and IT infrastructure

Duties:

• Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applications
• Maintains and monitors all servers' backups
• Monitors the distribution of client/server software and service packs
• Performs on-site and remote technical support for end users
• Performs basic tasks on VMware vSphere
• Performs basic hardware troubleshooting and replacement on the server system.
• Performs anti-virus and anti-spam management
• Performs Service desk / Helpdesk platform management
• Performs control cloud-based endpoint management solution
• Maintains user accounts, mailing lists
• Monitors network firewall security reports, audit log servers, and security systems.

Qualifications/experience:

• Good English written and verbal skills, at least upper intermediate level (B2)
• 2+ years of experience as a hands-on network/systems administrator
• 2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS
• 2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologies
• Minimum of 2 years of experience with Microsoft, macOS, and Linux administration background.
• Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spam
• MS Intune and/or Omnissa Workspace ONE solution
• Knowledge of different ManageEngine applications/services will be a plus.

Working shift:

• From 13:00 till 22:00, Monday — Friday with periodic weekend duties.
• You are required to work from the office two days a week. We do not provide military service deferments.

We are looking for a Senior System Administrator with strong Okta and SSO experience to join a large-scale Identity Provider migration project.

You will work closely with the company’s Senior System Administrator to migrate 130+ cloud services and applications from OneLogin to Okta, ensuring a smooth transition and minimal disruption to end users.

This is a hands-on role for someone who has practical experience with enterprise authentication environments and has previously participated in an Identity Provider (IdP) migration.

What you’ll be working on

• Migrate 130+ cloud services and applications from OneLogin to Okta
• Develop and document the operating procedure for application migration
• Plan the migration approach and sequence for individual applications
• Configure and execute SSO integrations in Okta
• Prepare migration-related communications and coordinate application cutovers
• Monitor applications after migration and troubleshoot authentication or provisioning issues
• Work with SAML, OpenID Connect (OIDC), MFA/authenticators and other authentication methods
• Support user provisioning through SCIM, REST APIs and related technologies
• Partner closely with the internal Senior System Administrator throughout the migration
• Help ensure a smooth end-user experience during the transition between identity platforms

What we’re looking for

• 5+ years of experience in System Administration, System Engineering, IAM or a similar infrastructure role
• Strong hands-on experience with Okta
• Previous experience with at least one Identity Provider migration
• Solid practical knowledge of SAML and OpenID Connect (OIDC)
• Experience with MFA and authentication mechanisms
• Understanding of user provisioning methods, including SCIM and REST APIs
• Strong troubleshooting skills, particularly around SSO, authentication and application integrations
• Ability to independently plan and execute application migrations
• Good spoken and written English for daily collaboration with an international team

Project details

• Engagement: Full-time
• Contract: B2B / Contractor
• Duration: Approximately 3 months, with the possibility of continuing through the end of the year depending on the migration approach and project progress
• Location: Remote
• Project scope: 130+ SSO-integrated applications

The goal is not simply to administer an existing Okta environment, but to actively drive application migrations together with the internal team. We are therefore looking for someone who is comfortable taking ownership of migrations from planning through cutover and post-migration troubleshooting.

We’re looking for a hands-on Infrastructure Operations Engineer to support day-to-day operations of a growing affiliate and digital publishing infrastructure.

This role is focused on operational execution and infrastructure maintenance at scale, especially for candidates with experience in e-commerce, marketplaces, or large-scale account operations.

You will work with accounts, domains, proxies, and operational workflows that support scalable online systems.

Key Responsibilities

• Create and manage accounts across affiliate/marketplace platforms
• Operate anti-detect browser environments
• Assign and validate proxies (IP, geo, quality checks)
• Configure and maintain DNS records (SPF, DKIM, DMARC, MX, TXT, A)
• Monitor infrastructure health and detect issues early
• Maintain documentation, credentials, and operational tracking (Google Sheets)
• Troubleshoot account, domain, and network issues
• Support workflow consistency and basic automation

Must Have

• Minimum 6 months of experience in system administration, technical operations, data operations, or a similar role.
• Experience in e-commerce / marketplace operations or large-scale account management
• Hands-on experience creating/managing accounts at scale
• Experience with anti-detect browsers (Multilogin, AdsPower, GoLogin, etc.)
• Understanding of proxies (residential/datacenter/mobile, IP validation, geo)
• Basic scripting/automation (Python, Bash, n8n, Zapier)
• Strong attention to detail and operational discipline
• Google Sheets proficiency

Nice to Have

• Basic DNS knowledge (SPF, DKIM, DMARC, MX, TXT, A records)
• Email tools for creating custom domain email addresses.
• Cloudflare / cPanel / AWS Route53
• Linux / infrastructure background

Who matches this positon

This is an Infrastructure Operations role focused on real-world execution, not traditional DevOps (no Kubernetes-heavy or cloud architecture focus).

It’s ideal for candidates who enjoy:

• operational reliability
• working with accounts, domains, and network systems
• structured workflows at scale
• hands-on troubleshooting and maintenance

What we offer

• Multinational and intercultural experience
• Corporate library
• Work alongside a high-performing team
• Strong growth opportunities
• Exposure to cutting-edge frameworks and technologies
• Competitive salary
• Team activities (football, basketball, tennis, board games, and more)
• Performance-based bonuses
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available anytime
• Snacks, coffee, tea, fruits, and more
• Supportive and driven teammates

Interested?

We’re always looking for driven, curious, and execution-focused people to join our team.

If this sounds like you — we’d love to hear from you.

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions.

This is a full-time position based in our Lviv office.

KEY RESPONSIBILITIES:

User technical support:

• Administration and support of macOS and Windows devices;
• Diagnosing and resolving hardware and software issues on laptops/MacBooks;
• Setting up workstations and issuing equipment to new employees.

Network infrastructure administration:

• Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
• Administration of Cisco network equipment;
• Ensuring stable operation of the local network and internet connection.

Device management systems administration:

• Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
• Centralized management of the company's device fleet.

Monitoring and logging systems administration:

• Configuration and support of Zabbix, Wazuh;
• Log analysis, incident detection and response.

License management:

• Tracking, renewal, and control of software licenses.

Jira/Confluence administration:

• Managing users, access rights, projects, and workflows.

JOB REQUIREMENTS:

Must have:

• 3+ years of experience as a System Administrator;
• Advanced user and administration experience with Google Workspace, Slack;
• Experience with macOS and Windows devices;
• Experience with device management and administration systems (ManageEngine, MDM, Intune, Jamf);
• Skills in administering Jira/Confluence;
• Readiness for multitasking and ability to make quick decisions;
• Strong communication skills and a high level of self-organization;
• Understanding of basic information security and information hygiene standards;
• At least Intermediate level of English;
• Experience with network equipment: configuration, firmware upgrades/updates, understanding of DNS and DHCP server principles.

Nice to have:

• Experience administering monitoring/logging systems (Zabbix, Wazuh);
• Experience with license management;
• Skills with cloud platforms (AWS);
• Experience with Claude Code (MCP connectors, API).

INTERVIEW STAGES:

1. Call with a recruiter;
2. Interview with the Head of Support and Infrastructure and a recruiter;
3. Interview with the CEO of the company.

As a SysOps Engineer at TrueLabel, you will maintain the stability, security, and performance of our infrastructure. You will collaborate with Development and Support teams to automate processes, monitor systems, and resolve incidents quickly. Your proactive approach will ensure high platform reliability and full compliance with our SLAs.

⚙️Your Tasks:

• Support and maintenance of internal company services;
• Assisting employees in resolving technical issues;
• Designing and implementing solutions for business needs;
• Automation of internal processes;
• Configuration and maintenance of system integrations;
• Development and support of ITAM/ITSM processes (including Jira Service Management);

• Monitoring the performance and stability of IT infrastructure.

   

👤 Our Criteria:

• Strong knowledge of and hands-on experience with Linux;
• Understanding of networking principles and VPN technologies;
• Experience in administration of corporate services;
• At least 3 years of system administration experience;
• Experience administering Jira Cloud and Jira Service Management;
• Understanding of ITIL / ITSM / ITAM principles;
• Experience with automation and scripting (Bash, Python, etc.);

• Understanding of DevOps practices and CI/CD tools.

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

What this role actually is

This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.

You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.

Key Responsibilities

• Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
• Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
• Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
• Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
• Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
• Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
• Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
• Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
• Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
   

Requirements

• 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
• Practical experience supporting macOS in a production employee environment.
• Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
• Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
• Demonstrated ownership of access lifecycle — joiners, movers, leavers — including approval flows and least-privilege practice.
• Experience with equipment provisioning, inventory, and remote/international delivery.
• Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
• Experience working in a ticketing system with SLAs, and maintaining written documentation.
• Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
• At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
• Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.

Nice to Have

• Scripting and automation (Bash, PowerShell, Python).
• Apple Business Manager, Zero-Touch / automated device deployment.
• Experience with VPN, LDAP, or ZTNA solutions.
• Exposure to ISO 27001 / SOC 2 processes or security audits.
• Interest in security topics (access control, endpoint security, Zero Trust).
• iGaming industry experience.
• Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Recruiting Process

• HR Interview
• Technical Interview
• Final Interview
  
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We are looking for a Network Infrastructure Engineer to join our fintech product team and take ownership of network infrastructure in a production trading environment.

You’ll work with data center and cloud connectivity, network security, high availability, and automation, helping keep critical systems stable and well connected.

This role would suit someone who is comfortable working with complex infrastructure, troubleshooting production issues, and making practical improvements to network reliability.

Responsibilities

• Administer and develop network infrastructure based on Cisco Nexus.
• Configure and maintain VLAN, LACP, vPC, routing, BGP, and VPN ендпоінтс.
• Work with Palo Alto Networks, including firewall policies, NAT, routing, Site-to-Site VPN, and troubleshooting.
• Build and maintain connectivity between data centers, providers, and partners.
• Organize cross-connects in data centers and coordinate with providers and remote hands.
• Configure and maintain AWS Direct Connect and Azure ExpressRoute / VPN connectivity.
• Troubleshoot network issues in production environments, including latency, packet loss, routing, firewall, VPN, and physical connectivity issues.
• Support network connectivity for Windows and Linux servers.
• Monitor the availability and health of network infrastructure.
• Document, standardize, and automate network equipment configuration using Ansible.
• Manage cloud network infrastructure using Terraform / Infrastructure as Code.
• Participate in designing and maintaining fault-tolerant and highly available network architecture.

Requirements

• 5+ years of experience in Network Infrastructure Engineering role.
• Strong knowledge of TCP/IP, VLAN, STP, LACP, NAT, ACL, DNS, and routing.
• Hands-on experience with BGP.
• Experience with Git and CI/CD practices for Infrastructure as Code.
• Experience administering Cisco network equipment, preferably Cisco Nexus.
• Hands-on experience with Palo Alto Networks or similar enterprise firewalls.
• Experience configuring and troubleshooting IPsec Site-to-Site VPNs.
• Understanding of Data Center networking and cross-connect connectivity.
• Practical understanding of networking in AWS and/or Azure.
• Experience using Ansible for network infrastructure configuration and automation.
• Experience using Terraform.
• Systematic approach to troubleshooting and experience handling production incidents.
• Experience with network monitoring and logging tools such as SNMP, Syslog, Grafana, Zabbix, or similar solutions.
• English proficiency at B1+ (sufficient for working with technical documentation and communicating with international providers).

Nice to Have:

• Experience with AWS Direct Connect / Azure ExpressRoute.
• CCNA, CCNP, or Palo Alto certifications.
• Experience with Python or PowerShell.
• Experience working in FinTech, Trading, or other high-availability environments.
• Experience with VXLAN/EVPN and advanced Cisco Nexus networking.

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Network Engineer to join us.

Servers.com, powered by Nexcess, delivers specialized Infrastructure as a Service solutions for organizations where performance, scalability, and reliable execution are essential. As part of Nexcess, Servers.com contributes deep infrastructure expertise to a broader cloud technology organization serving businesses worldwide.
 

Our platform provides compute, storage, and networking services across the US, Europe, and Asia, with access to premium server hosting solutions in more than 26 data centers globally. We support leading enterprises and high-growth companies across industries including Big Data, AdTech, FinTech, Gaming, iGaming, Blockchain, and Streaming.

Key tasks:

• providing network equipment administration at multiple data centers;
• performing the routine and emergency maintenance works on network equipment;
• dealing with requests from external and internal clients;

• directly participating in internal projects (developing network, connecting new locations, implementing new equipment, automation).

   

Requirements:

• proficiency in LAN/WAN principles;
• strong understanding of dynamic network protocols (BGP/OSPF);
• understanding L2-networking: VLANs, xSTP family, LACP, Redundancy (LACP/VRRP/etc);
• ability to perform basic network troubleshooting;
• English level sufficient for reading technical documentation and communicating with customers (Intermediate at least);

• ability to learn, communication skills, willingness to take in and analyze large amounts of new information (mostly technical in English).

   

Will be a plus:

• experience with network equipment from Extreme, Juniper or Nokia;
• EVPN and/or MPLS knowledge;
• certifications from network equipment and software vendors;

• experience in telecom and/or datacenter networking.

   

What do we offer:

• work in a team of professionals at international level;
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

Do you have a strong Windows Server Administrator / Google Cloud Engineer background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you!

We are looking for a Senior Windows Server Administrator / Google Cloud Engineer to join Tieto Tech Consulting and work with our customer – Denmark's leading online grocery retailer, serving thousands of customers every day through a modern e-commerce platform. The company is focused on innovation, digital transformation, and delivering a seamless online shopping experience, supported by cutting-edge technology and agile product development. As a Senior Windows Server Administrator/ Google Cloud Engineer you will support and maintain hybrid infrastructure, ensuring high availability, security and operational excellence.

Responsibilities

• Administer Windows Server 2016, 2022 and 2025 environments
• Manage Active Directory, Group Policy, DNS, DHCP, IIS, and Windows Failover Clustering
• Perform server provisioning, patching, upgrades, and troubleshooting
• Administer Google Cloud Platform (Compute Engine, VPC, IAM, Cloud Storage, Monitoring)
• Automate administrative tasks using PowerShell
• Monitor infrastructure, resolve incidents, and participate in root cause analysis (OCD)
• Implement security best practices and support backup and disaster recovery

Requirements

• 5+ years of experience with Windows Server 2016/2022/2025
• 2+ years of experience with Google Cloud Platform (Compute Engine, VPC, IAM, Cloud Storage)
• Knowledge of Active Directory, Group Policy, DNS, DHCP, IIS
• Previous experience with PowerShell
• Infrastructure monitoring and troubleshooting
• Basic knowledge of VMware 
• English - intermediate / upper-intermediate

Would be an advantage

• Microsoft Entra ID
• ITIL Foundation
• Google Cloud or Microsoft certifications

We offer
We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.  

Did we get you inspired?   

We look forward to your application!  
Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today.

Hope to hear from you soon!   

We perform background checks on all final candidates. 
Tieto declines calls from recruitment companies.

Наш партнер – міжнародна продуктова iGaming компанія, B2B game provider із понад 12-річним досвідом на ринку в пошуку Service Desk Specialist. 

Основний фокус компанії — regulated European markets, а продукти представлені у 27+ юрисдикціях.

Main Responsibilities:

– Provide IT support to employees (remote and on-site)

– Manage user accounts, permissions, and system access

– Handle onboarding and offboarding from the IT side

– Prepare and configure employee workstations

– Manage IT equipment procurement, delivery, and inventory

– Troubleshoot hardware, software, and system issues

– Maintain IT documentation and asset records

– Support internal tools (Google Workspace, Atlassian, GitHub)

– Participate in IT infrastructure and security improvements

Mandatory Requirements:

– 2+ years in IT support / Service Desk / system administration

– Experience with access management, onboarding, equipment provisioning

– Experience supporting macOS/Linux/Windows 

– Experience with MDM solutions

– Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

– Basic understanding of cloud platforms (AWS / Azure / GCP)

– Basic understanding of GitHub access management

Nice to have:

– Experience with VPN or LDAP

– Administration experience in Atlassian, GitHub, AWS

– Interest or experience in security topics (Zero Trust, access control, endpoint security)

We offer

– Competitive EUR salary

– Quarterly bonus system

– Flexible schedule

– Medical insurance

– Unlimited vacation and sick leave

– Budget for professional learning

– Modern hardware

About the Team

Our Systems Engineering team builds the foundation of our technology stack. We manage global hybrid cloud environments, core networking, and enterprise services, ensuring they remain scalable, highly available, and fully compliant with security standards.

About the Role

This position bridges traditional IT administration with modern DevOps practices and Zero Trust architecture. You will be the essential link ensuring operational efficiency, process automation, and seamless, productive workflows for our employees worldwide.

Responsibilities and Duties

• Design and scale hybrid cloud infrastructure
• Implement Zero Trust network access and maintain corporate networks
• Manage corporate devices (MDM) and endpoint security
• Administrate SaaS platforms and integrate cross-system workflows
• Maintain monitoring and observability systems, alongside disaster recovery plans
• Oversee domains, DNS, and developer account management
• Drive operational standards throughout the organization

Qualifications and Skills

• Solid experience managing hybrid cloud environments, particularly AWS, with practical skills in virtualization and containerization like Docker.
• Technical expertise in identity management using Okta integrated with Entra ID or Google Workspace, alongside comprehensive administration of Linux, Windows, and macOS.
• Confident design of Zero Trust network architectures using tools like Cisco Meraki and Wireguard, with hands-on endpoint security management via platforms like Jamf Pro and VMware Workspace ONE.
• Operational approach rooted in ITIL v4 principles, utilizing monitoring tools like Prometheus and Grafana and managing service workflows in Jira or Freshservice.
• Ability to take full ownership of system health and security, using critical thinking to resolve complex architectural obstacles and facilitate clear cross-team communication.
• Success in dynamic environments, with the flexibility to adapt to changing priorities while maintaining a focus on organizational security and efficiency.

Nice to have

• A strong customer-centric mindset, always seeking to improve internal service levels and minimize friction for users.
• Skill in building relationships with stakeholders, vendors, and non-technical teams to align IT goals with business needs.
• Ability to remain calm and decisive during stressful situations, such as critical system outages or compliance audits.
• Practical experience with Infrastructure as Code (IaC) and automation using tools like Terraform, Ansible, or n8n to optimize workflows.
• Experience working with corporate systems and databases, such as SQL environments, NetSuite, or similar platforms.
• Familiarity with security frameworks and compliance audits, specifically standards like ISO 27001 or SOC 2.

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
• Competitive compensation and perks. Annual performance review
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Gig-contract
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
• Medical insurance is provided from day one. Sick leaves and medical leaves are available
• Remote working mode is available within Ukraine only
• Free meals, fruits, and snacks when working in the office.

About Softprom

Softprom is a value-added IT distributor founded in 1999 and headquartered in Vienna. For 27 years, the company has operated across Central and Eastern Europe, the Caucasus, and Central Asia — today spanning 33 countries, with a team of 150+ professionals, 120+ global technology vendors, and 1,200+ IT solutions across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD & graphics.

About the Role

We are looking for a System Administrator to provide day-to-day support for our employees and manage our corporate systems. You will be the first point of contact for internal users and will work closely with the Head of IT Operations.

Responsibilities

Provide user support: handle requests and incidents

Administer corporate accounts: Google Workspace, Ringostat, HubSpot, NetSuite

Onboard new employees: create accounts, set up access, prepare equipment

Offboard departing employees: deactivate accounts, process equipment returns, revoke access

Manage and track IT equipment (laptops, peripherals)

Configure and support VPN and network connections for remote employees

Monitor the health of corporate services

Maintain documentation: guides, knowledge bases, IT procedures

Participate in the rollout of new IT tools and services

Ensure compliance with information security policies

Requirements

2+ years of experience in IT administration or technical support

Experience administering Google Workspace or Microsoft 365

Basic knowledge of networking technologies (DNS, DHCP, VPN, TCP/IP)

Administration-level experience with Linux and Windows

Experience working with ticketing systems

Attention to detail, accountability, and a customer-oriented mindset

English — Intermediate level or higher (for communication with an international team)

Ability to work independently in a remote setting

Nice to Have

Experience supporting remote teams across different countries and time zones

Familiarity with cloud platforms (AWS, GCP)

Basic understanding of information security principles

Scripting experience (Bash, PowerShell, Python)

What We Offer

A fully remote role (office visits only when required by specific tasks)

The opportunity to work in a technology company with an international team

Room to grow into cloud technologies

Professional development and access to leading vendor technologies

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!