Jobs

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 10 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, USA, and Canada.   

Now we continue growing and extending our team so we warmly invite System Administrator to our team in Dnipro city! 

What requirements are important for this role:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.;
• Proven experience as an IT Operations/System Administrator or similar role;
• Experience with endpoint management and protection;
• Familiarity with SaaS tools and cloud infrastructure (Google Cloud, AWS, Microsoft Azure);
• Proficiency in automation tools (Zapier, Bardeen, Apify);
• Strong understanding of data security and compliance standards;
• Excellent problem-solving and troubleshooting skill;
• Ability to review, analyze, and improve existing IT solutions;
• Experience in creating documentation and organizing training sessions;
• Ability to manage multiple projects and prioritize tasks effectively;
• Strong communication and interpersonal skills;

• Upper-Intermediate level of both spoken and written English;

   

What we are expecting from new teammate:

• Identity and Access Management:
• Manage and configure Okta, Rippling, and Google Workspace;
• Implement and oversee Okta workflows with time-based access and OIG approval flows.
• Endpoint Management:
• Implement and maintain endpoint protection solutions.
• SaaS Tools Management:
• Manage approval processes for SaaS tools;
• Administer various SaaS platforms such as HubSpot, Slack, and others.
• Onboarding and Offboarding:
• Handle the onboarding and offboarding processes for employees, ensuring smooth transitions.
• Automation and Integration:
• Develop and maintain automated workflows using tools like Zapier, Bardeen, and Apify;
• Integrate various systems and automate repetitive tasks to enhance operational efficiency.
• Data Management and Security:
• Ensure data security and compliance across all IT systems;
• Manage data automation tools and processes.
• Review and Analysis:
• Review and analyze existing IT instruments and solutions;
• Provide detailed analysis and recommendations for improvements;
• Suggest and implement new IT solutions to optimize performance and efficiency.
• Documentation and Training:
• Create and maintain detailed documentation for IT processes and configurations;
• Organize and conduct training sessions for personnel on new IT systems and processes;

• Generate regular reports on system performance, security, and compliance.

   

Working with our team is:

• Flexible schedule;
• Benefit package with paid vacations and sick-leaves;
• Salary reviews in regular basis;
• Autonomy in decision-making, no bureaucracy and pressure;
• People-oriented culture and healthy atmosphere in the team;
• Whole support from company management;

Office in Dnipro with whole BCP support: generators, power stations and Starlink. 

 

We’re seeking a proactive, tech-savvy problem solver to join our team as an IT Support Specialist. In this role, you’ll provide essential technical support to our on-site employees facing hardware, software, or network challenges, ensuring their workflow remains smooth and uninterrupted. The role will allow you to strengthen your communication skills, attention to detail, and ability to thrive while troubleshooting issues and educating users.

Responsibilities:

• Providing on-site and remote support to employees via phone, email, or chat to resolve hardware, software, and network issues.
• Identifying, analyzing, and resolving employee requests related to computers, mobile devices, printers, systems, software, and network access.
• Recording and tracking employee requests in the ticket system, ensuring timely resolution and follow-up.
• Handling tasks such as password resets, account creation, and permission adjustments using tools like Active Directory or other enterprise systems.
• Escalating complex issues to higher-level support team when necessary and following up to ensure resolution.
• Assisting employees with software installations, updates, and configuration changes to improve productivity and security.
• Offering guidance to employees on properly using systems and tools, as well as self-help resources.
• Set up and configure new workstations, laptops, monitors, and other peripheral devices for on-site employees.
• Regularly check for internal system outages, connectivity issues, or security concerns, address them promptly, or escalate the problem to the appropriate service provider.
• Create internal knowledge base articles and documentation for common employee issues and their resolutions.

Skills and Experience:

• Master or Specialist degree in Information Technology, Computer Science, or related fields.
• 2+ years of experience providing technical support in a corporate or enterprise environment, ideally focused on internal user support.
• Fluent English, both spoken and written.

Technical Expertise:

• Experience with Microsoft stack:
• - Windows 10/11.
• - Windows Server 2012/2016/2019/2022.
• - Microsoft Exchange Server.
• - Microsoft Office 365 suite.
• - Active Directory.
• Experience with Avaya IP Office Phone System or similar.
• Experience maintaining websites.
• Experience in hardware troubleshooting, e.g. PC, enterprise-level MFP and mobile devices.
• Knowledge of Adobe Acrobat suite.
• Understanding of OSI model, networking (TCP/IP stack).
• Familiarity with Cisco and Ubiquiti UniFi equipment.

Why Join

Make an impact. Your everyday work will define how some of the highest-profile companies in our region will develop and grow.

Get things done. We focus on results and have an excellent track record as investors.

Work with a Top-Tier Team. Join a team where your contributions are not just welcomed but essential. You'll be an integral part of fostering our team spirit and collaborative culture, ensuring that together, we achieve more.

Grow with us. Become an integral team member with wide opportunities for growth within the meritocratic culture at Horizon Capital.

Be rewarded. We offer a very competitive financial package and related benefits.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee, cookies, snacks, fruits, dried fruits, nuts, and sweets.
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.
• Regular corporate events and team-building activities.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.

We are open to candidates with minimal experience who are quick learners.

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

If you have the desire and confidence to help companies implement cloud-based digital solutions in their processes, you are a responsible and detail-oriented person who knows how to organize your work with customers, colleagues, and partners – it is a perfect opportunity for you to grow and work with the world’s best products from Google Cloud, Zendesk, Okta, and Gitlab.

Requirements:

• Upper-intermediate or advanced level of English;
• Experience in presale and support of DevSecOps solutions
• Responsibility and self-organization;
• Cross-functionality (having the desire and ability to play different roles on the project).

Responsibilities:

Presales Enablement:

• Prepare and maintain a compelling demo zone to showcase the capabilities and benefits of our product offerings during presales activities.

• Contribute to the presales process by providing technical expertise and answering client inquiries.

  Customer Support

• Offer timely and effective technical support and general consulting to Cloudfresh customrs regarding GitLab, Google Workspace, and other supported products.

• Engage with vendor technical support services to efficiently resolve complex issues and find optimal solutions.

  Continuous Learning & Improvement:

• Successfully complete all necessary product training to maintain a high level of expertise.
• Participate in product promotion activities at both offline and online events.

Would be a plus:

• Hands-on experience with GitLab and other DevOps solutions.
• Practical API skills and development experience.

Work conditions:

• International Career Growth: As Cloudfresh expands globally, you’ll have the opportunity to build a career with international exposure, working on projects that span EMEA and CEE regions, while deepening your knowledge of top-tier cloud technologies.
• Work with Top Cloud Products: Gain hands-on experience with leading products from Google Cloud, Zendesk, Asana, Hubspot, Okta, GitLab, and Miro, enhancing your professional growth.
• Supportive & Dynamic Environment: Join a team where innovation is encouraged, and your contributions help shape the future of Cloudfresh.
• Competitive Remuneration: Enjoy a competitive salary with a transparent and fair bonus system tied to your performance.
• Flexible Remote Schedule: Work flexibly remotely or join us for a coffee in Kyiv or Prague offices.
• Comprehensive Leave: 24 vacation days, bank holidays, and 14 days of sick leave.

• Continuous Learning: Access sponsored educational opportunities such as webinars, meet-ups, and company-sponsored English learning groups to keep your skills sharp and relevant.

   

  When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

  Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking to add a passionate and dedicated Network Administrator to our team in Lviv-Ukraine!
 

About the job:

We are seeking an experienced and motivated Network Administrator to manage and maintain EveryMatrix’s network infrastructure alongside our current team. The ideal candidate will have a deep understanding of networking technologies, strong problem-solving abilities, and excellent skills on enterprise level network. The Network Administrator role is to ensure the stability, security, and performance of our networks, both on-premises and cloud-based.
 

What You'll get to do:

• The Network Engineer will be responsible of managing and maintaining Everymatrix’s enterprise network and the design of the network infrastructure.
• Install and configure network equipment: switches, routers, firewalls, access points;
• Configure VPN solutions: site-to-site, remote access, IPSEC and SSL;
• Network Maintenance: make sure all equipment is monitored, alerts are being sent, documentation is updated;
• Implement new network security and monitoring solutions;
• Support internal teams to handle network problems;
• Troubleshoot network related problems in a timely manner;
• Effectively communicate with the team members, peers and management;
• Manage operational tasks and assure they are done within agreed SLAs;
• Adhere to business standards and processes
• Constantly check for potential improvements that lead to increased efficiency, resiliency and cost optimization;
• Troubleshoot network team incidents and participate in elaborating a clear root cause analysis and complete mitigation plan;
• Contribute to mid and long term infrastructure strategy;
• Coordinate with all parties(clients, peers, vendors etc.) to ensure seamless operations and projects delivery;
• Responsible for network devices lifecycle management and patch management;
• Ensure accurate monitoring of network devices;
• Other requirements raised by management.
   

What You need to know:

• Bachelor's degree in technical field(engineering, mathematics, IT);
• Minimum of 5 years of technical background with various network equipment (routers, switches, firewalls);
• Excellent knowledge of routing, switching and network protocols (DHCP, ARP, dot1q, OSPF, BGP);
• Extensive experience on configuring and managing VPN solutions(site-to-site, Remote access, IPSEC, SSL);
• Previous experience on managing firewall devices;
• Knowledge of Linux OS and microservices;
• Experience with software defined networking is a plus;
• Nice to have: Networking certifications or hands-on experience with CCNA/ CCNP/Cisco ACI;
• Understanding of ITIL processes(certification is a plus);
• Availability for on-call work schedule;
• Fluency in English, both written & spoken;
• Excellent communication skills;
• Strong analytical and research skills;
• Problem-solving skills;
• Ability to accept and adjust to changes – agile;
• Oriented to details;
• Passionate about technology.
   

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Stay Healthy: 10 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.
 

Benefits & Perks:

• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Job Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – upper-intermediate;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Salesforce, Jira, Confluence;
• Ability to work on flexible hours.

Job Responsibilities

• Responsible for integration and support in assigned product areas, regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Support

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with Cisco, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule

Benefits:

• Competitive salary.
• Paid time off and US holidays.
• Career development opportunities and certification reimbursements.
• Remote work environment.

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

We are inviting you, a highly motivated and results-oriented System Administrator to join our team on a full-time basis.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations in the fin-tech industry that remain our basis for success.

Responsibilities

• Maintain and develop internal infrastructure
• Evaluate system performance and troubleshoot issues in order to optimize infrastructure for maximum efficiency, security and uptime
• Manage and support storage solutions
• Improve automation and streamline system administration workflows
• Implement and maintain system security measures, including user access controls
• Work with various teams to translate organizational needs into infrastructure solutions

• Evaluate new technologies and tools that could enhance system performance and efficiency

   

Requirements

• Relevant Linux/Unix Administration background
• Advanced experience with Virtualization system: VMware ESXi, Hyper-V, Proxmox
• Solid knowledge of network security concepts, including firewall configuration, VPN setup, and intrusion detection systems
• Install, configure, and maintain network equipment including routers, switches, firewalls, and wireless controllers
• Strong understanding of networking concepts, protocols and technologies
• Experience with system and network monitoring tools (e.g., Zabbix, Prometheus, Grafana, Nagios) to ensure infrastructure performance
• Solid understanding of clustering technologies and high availability configurations (e.g., failover clusters, load balancing, redundancy)

• At least Intermediate level of English or higher

   

Will be a plus

• Atlassian Product Administration Experience

• Experience of configuring Jira for use in non-software environments, e.g. HR onboarding, offboarding, finance, procurement, etc

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Junior friendly!

Only for Ukranian!!!

Position: Client Onboarding & Automation Specialist
Company: Happ
Work Format: Full-time, remote-friendly

Who We’re Looking For:
We are seeking a technically savvy professional with a solid understanding of modern no-code/low-code platforms, the ability to craft high-quality prompts for LLMs, and basic programming skills. This role is ideal for business analysts or individuals with prior experience in process automation.

Key Responsibilities:

• Configure and automate workflows for clients
• Integrate third-party services via API
• Work with automation platforms such as Make (Integromat), Zapier, n8n, Apify, and others
• Create prompts for LLMs (Claude, Gemini, GPT, etc.)
• Contribute to the development and improvement of internal tools

Requirements:

• Basic knowledge of programming (Python or JavaScript)
• Experience working with APIs and integration platforms
• Hands-on experience in building automation workflows
• Understanding of how LLMs function
• Strong analytical thinking, attention to detail, and excellent written communication skills

What We Offer:

• Flexible work schedule
• Competitive salary
• Opportunities for learning and professional growth
• A chance to work with cutting-edge AI technologies

We are looking for a System Administrator to join our IT team. You will be responsible for system and application updates, handling service requests and incidents, and supporting users to ensure smooth IT operations. You will also manage hardware and software needs, keep track of inventory, and make sure our systems meet security policies and industry standards.
Position requires relocation to Malaysia.

Responsibilities

• Perform system and application updates
• Handle incoming service requests and incidents efficiently by categorizing, prioritizing, and resolving them based on urgency and business impact. Maintain clear communication and follow up on ticket progress.
• Assist end-users by troubleshooting technical problems, providing guidance, and ensuring a smooth IT experience. Document resolutions and contribute to knowledge bases for future reference.
• Assess hardware and software needs, coordinate procurement processes, and manage inventory. Perform regular audits to ensure compliance with security policies, licensing agreements, and industry standards.
• Hardware management, including procurement, service center coordination, selection, and maintenance
• Wi-Fi access point configuration and troubleshooting
• Full office IT infrastructure support, including access control systems

Requirements

• At least 1,5-2 years of experience as a System Administrator or a similar role
• Proficiency in MacOS, Linux, or Windows operating systems
• Familiarity with Mattermost, Slack, or other communication tools
• Experience with backup systems and network diagnostic programs
• Knowledge of antivirus software and mail software
• Understanding of network security concepts
• Experience in configuring firewalls and setting up VPNs
• Familiarity with intrusion detection systems
• Intermediate English proficiency (B1) in speaking and writing

We offer

• 16 paid vacation days per year 
• 14 paid sick leave days per year 
• 11 days Public holidays
• Medical insurance 
• Dental expenses reimbursement 
• Parking and commuting reimbursement 
• Professional education budget 
• Language learning budget 
• Wellness budget (gym membership, sports gear and related expenses)
• Extensive relocation package for you and your family

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

We are currently looking for a System Administrator to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Responsibilities:

• Supporting office users and their equipment
• Maintaining expense reports for the company
• Taking care of and keeping inventory of technical equipment
• Troubleshooting laptop/software issues

Our ideal candidate:

• Confident PC user skills
• Clear and correct verbal and written communication in Ukrainian
• Ability to work in a multitasking environment
• Quick and efficient task execution
• English level B1 or higher.

Nice to have:

• Education in Computer Science, Information Technology, or relevant experience

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Weekly Events: Enjoy board games, masterclasses, corporate events, BBQs, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

The Role

We are looking for a highly motivated Service Desk Engineer to join our team. You will be responsible for providing internal customer support for IT-related issues. Primarily, you will act as a 1st Line Support Engineer, but you may also be assigned more advanced system administration tasks depending on your skills and capabilities.

What You Will Be Doing

• Registering, prioritizing, and documenting incoming questions and service desktickets, and routing the tickets to relevant teams if needed.
• Supporting customers locally in the office and remotely.
• Installing and configuring software on customer equipment.
• Performing routine software and hardware maintenance.
• Work with network equipment (Cisco, HP)
• Working closely with the IT team to resolve any IT-related issues.
• Performing routine access management tasks (password resets, enabling/disablingusers, etc.).
• Performing some system administration tasks (specified additionally, with educationprovided if needed).
• Providing customers with guidelines and producing user manuals.

What you need for this Position

• Advanced user of Windows, MacOS, and Unix systems.
• Basic understanding of MS Active Directory and computer networking, including DHCP, DNS, and OSI model.
• Eagerness to grow professionally in IT.
• Customer-oriented mindset.
• Accuracy, punctuality, and discipline.

Nice to Have

• Some scripting experience (Bash, PowerShell, Python).
• At least one year of working experience in a similar position.
   

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

We are looking for a skilled Microsoft 365 System Engineer to join our team. This role is focused on enhancing our endpoint and device management strategies through Microsoft Intune and driving the implementation of best practices across the Microsoft 365 environment. You will play a critical part in ensuring a secure, reliable, and scalable workplace infrastructure for our users.
 

Key Responsibilities:

• Design and implement comprehensive device management strategies using Microsoft Intune.
• Configure and maintain Intune policies: Windows Hello for Business, role-based access, software deployment, update management, and device compliance.
• Strengthen security posture by implementing Microsoft-recommended Attack Surface Reduction (ASR) rules.
• Collaborate with IT Helpdesk and user groups to gather feedback and improve the endpoint management experience.
• Drive automation initiatives to optimize routine IT operations using scripting and modern tools.

• Contribute to the rollout of the Zero Trust security model across the enterprise.

   

Required Skills and Qualifications:

• Deep expertise in Microsoft 365 services: Exchange Online, Microsoft Teams, Security & Compliance Center, Intune, and the M365 Admin Portal.
• Strong knowledge of Azure Active Directory (AAD), including Azure AD Connect, MFA, and SSO implementations.
• Solid understanding of security best practices within the Microsoft 365 ecosystem.
• Proficient in PowerShell scripting for automation and administrative tasks.

Nice to Have:

• Experience with configuration management tools (e.g., SCCM, Endpoint Manager, etc.).
• Familiarity with Infrastructure as Code (IaC) principles.
• Relevant Microsoft certifications (e.g., MS-102, AZ-104) are a strong advantage.
• Knowledge of other operating systems: macOS, Linux, Android, and iOS.