Jobs Lviv, Business Analyst

Arcus Universe Limited — www.arcus-universe.com — is a leading UK Gold Certified Partner of Acumatica ERP, and requires a strong individual to join our team.

Working out of our L’viv, Ukraine office, you will be responsible for handling customer support queries and working alongside team members to implement ERP systems for customers.

Primary responsibilities:

To manage and resolve support cases for clients in particular:

System configuration

Guidance

Training

Report writing

Managing change requests

Key skills and attributes:

Intermediate spoken and written English

Strong aptitude for learning software systems

Intermediate skills with Microsoft Excel

Desired skills:

Finance, Accounting, Bookkeeping, education or professional experience

Experience using Reporting tools such as Crystal Reports

Experience with ERP and/or Accounting software

Knowledge of SQL

Data management, data import/export, data scripting

Personality attributes:

A self-driven and ambitious individual who can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision

Adaptability, tact, commitment, resourcefulness, and proactive communications

Acts with integrity and has a track record of excellent problem-solving skills

Ability to work under strict deadlines

Acts professional at all times

TeqBlaze, a trailblazer in the AdTech industry, is looking for a Business Analyst who is passionate about quality, thrives in fast-paced environments, and is eager to make a tangible impact in AdTech.

Requirements:

• Experience as a Business Analyst/Product manager/BA combined with Project Management of 2+ years;
• Strong analytical and problem-solving skills with the ability to analyze complex data sets, extract insights, and make data-driven recommendations;
• Experience in creating and maintaining tech/feature/product documentation;
• Understanding of gathering the requirements to design detailed feature descriptions for tech team implementation;
• Proactive attitude towards learning and staying updated on industry trends, emerging technologies, and best practices in business analytics and ad tech;
• Willingness to work on product development and improvements;
• English: Upper-Intermediate and above, both verbal and written;
• Good knowledge of Atlassian instruments (Jira, Confluence) is a must.

Responsibilities:

• Collaborate with clients to gather and prioritize new features and enhancement requirements;
• Translate business needs into clear and actionable product requirements;
• Create and describe features from scratch and work with existing feature improvements/change requests;
• Conduct in-depth product research on industry trends, competitor analysis, and emerging technologies within the ad tech domain;
• Share the vision;
• Assist in developing product roadmaps and strategic plans based on market research, customer feedback, and business objectives;
• Participate in customized features upsell to customers based on their product needs;
• Develop comprehensive documentation, including product specifications, user guides, and technical documentation.

At TeqBlaze, innovation isn’t just what we do—it’s who we are. As a leader in the AdTech sector, we’re reshaping how digital advertising operates globally. Our mission is to craft cutting-edge white-label programmatic solutions that not only meet but anticipate the needs of our clients. With a focus on technology and a flair for creativity, we transform challenges into opportunities and data into insights.

Our team is a powerhouse of industry experts who thrive on the latest trends and technologies. By joining us, you become part of a dynamic community that values bold ideas and collaborative problem-solving.

Perks of working at TeqBlaze:

• Tailor your work environment to fit your lifestyle with options ranging from fully remote to hybrid, or immerse yourself in our dynamic office settings in Kyiv, Lviv, Odesa, or Mykolaiv.
• Propel your professional journey forward with access to many resources, including specialized courses, industry conferences, and a vast electronic library.
• Your efforts and achievements are valued here, reflected in performance-based salary reviews that reward your contributions.
• Enjoy a well-rounded life with 22 paid vacation days annually, comprehensive health coverage, paid sick leaves, and access to professional mental health resources.

If you have a knack for detail-oriented work and are looking for an opportunity to collaborate with a team of talented professionals, this is your chance to play a pivotal role in shaping the future of advertising technology. Dive into a role where your efforts are recognized and rewarded as you help us propel our business and our clients’ success forward.

Ready to elevate your career at TeqBlaze? We’re excited to see what you can bring to our team!

🚀 Want to grow in IT, work with international clients, and influence real projects?
Join QuitCode, a company specializing in business process automation using no-code tools and AI-based solutions. We are actively growing and have already become a reliable partner for businesses in the US and Europe. We create innovative solutions using Make.com, Airtable, Zapier, JotForm, Softr, and other platforms that are changing the approach to software development.

🔍 We are currently looking for an experienced and proactive Business Analyst for full-time office employment in Lviv who wants to develop, influence real projects, and work in a team, and who will become a key link between clients and our technical teams. If you have an analytical mind, strong communication skills, and a desire to work in an innovative team, we are looking for you!

📌 Main responsibilities:

• Analyzing customer business processes and formulating clear requirements
• Holding meetings with customers, identifying, formalizing, and agreeing on requirements
• Preparing technical documentation and instructions
• Interacting with development teams during the implementation, testing, and deployment of solutions
• Assessing the scope of work and implementation deadlines

• Continuous improvement of processes and search for optimal solutions for clients

   

✅ We expect the candidate to have:

• Ability to work full-time at the office in Lviv
• Up to 6 months of experience as a Business Analyst in IT or related fields
• English language skills — B1+ level (strong communication skills)
• Deep understanding of business processes and the principles of their modeling
• Ability to clearly formulate software development requirements
• Initiative, ambition, structured thinking, interest in technology and automation

💪 Additional advantages:

• Experience in software development or testing
• Knowledge of marketing or B2B sales fundamentals
• Understanding of low-code/no-code platforms (Airtable, Make.com, etc.)
• Courses in BA, PM, QA, Software Engineering, or B2B Sales

• Experience working with Agile/Scrum methodology

   

🎯 What we offer:

• Work in an office in Lviv (1 Rymlyayna Street), full-time (40 hours/week)
• Paid trial period — 2 months
• Competitive salary + performance bonuses
• Opportunity for career growth and participation in the implementation of technological innovations
• Corporate English lessons
• 18 days of paid vacation and 15 paid sick days per year
• Regular team building, celebrations, and team support
• Work on projects with clients from the US and Europe

🚀 Why QuitCode?
We believe in people, not just resumes — we value initiative, curiosity, and the desire to change the world through technology
We work with cutting-edge no/low-code tools and AI — you will be part of an innovative field
We offer real opportunities for career and professional growth

👉 Ready for the next step in your career?
Send us your resume — let's create the future together with QuitCode!

📩 If your experience meets our expectations, we will definitely contact you. If not, we will keep your resume for future opportunities.

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.
 

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions
   

Requirements:

• 3–4 years of professional experience as a Business Analyst working on data-intensive projects involving BI solutions, reporting, and data platform development
• Confident SQL skills and a solid understanding of data modeling principles
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
   

Will be a plus:

• Experience participating in the end-to-end development of a Data Warehouse / SSA layer from scratch
• Experience building BI prototypes or POCs independently before involving developers
   

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions

Requirements:

• 3–4 years of professional experience as a Business Analyst working on data-intensive projects involving BI solutions, reporting, and data platform development
• Confident SQL skills and a solid understanding of data modeling principles
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English

Will be a plus:

• Experience participating in the end-to-end development of a Data Warehouse / SSA layer from scratch
• Experience building BI prototypes or POCs independently before involving developers

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

About client:

Our client an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services.

About project:
A VAT recovery system for clients in European countries that would help to automate the regular work of VAT specialists.

Responsibilities:

• Work closely with client representatives on requirements elicitation
• Work closely with the development team (both N-iX and client), conduct refinement sessions
•  Backlog ownership: prepare well-structured and organized user stories
• Prepare a roadmap of the product in cooperation with a client
• Conduct UAT of a delivered scope
• Deeply understand the product

Requirements:

• Minimum 4 years of commercial experience as a Business Analyst 
• At least some experience working with VAT recovery is a must.
• Experience working in the finance domain (or at least education in finance) would be an advantage.
• At least upper-intermediate English, an advanced level would be a plus
• Good theoretical understanding of software development
• Experience working in an Agile environment
• Strong communication skills
• Team player, responsible, and hardworking

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
 

We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv/Kyiv!
 

What You'll get to do:

• Collaborate with various departments to ensure seamless integration of processes and systems.
• Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.
• Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.
• Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.
• Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.
• Participate in the development and refinement of business processes and system improvements.
• Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise.

What You need to know:

•  
• 2+ years of experience as a Business Analyst, preferably in the iGaming industry or a related field.
• Strong ability to create and interpret UML diagrams and wireframes.
• Solid understanding of business process and system requirement methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Fluency in English, both written and spoken.
• Ability to work effectively in a team and independently.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons
  
  Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Description

The client is one of the largest global independent private equity fund administrators, administering over $300 billion of private capital on behalf of its clients with offices in New York, San Francisco, Boston, Stamford, Dallas, and Luxembourg. They offer private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to most effectively manage their operational infrastructure, financial reporting, and investor communications.
The client represents the most experienced and longest-tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.
The project aims to provide well-prepared and formatted analytic data for the customer.

Requirements

0-1 year of Business Analyst experience.
Good analytical skills.
Good relationship-building, facilitation, communication, and presentation skills.
Basic knowledge of Business Analysis foundation theory.
Basic understanding of software development lifecycle e.g., planning and analysis, designing the product architecture, developing and coding, testing, etc.
Proactivity and willingness to learn.
Strong prioritization and time management skills
At least upper-intermediate level of English.

Job responsibilities

Gathering, analyzing, and prioritizing business and system requirements
Communicating with stakeholders to clarify needs and align expectations
Applying requirements elicitation and analysis techniques, including UML modeling, use case analysis, Gherkin language, BPMN, and stakeholder interviews
Developing and maintaining documentation, including System Requirements Specification (SRS) templates, diagrams, and calculation templates in Excel
Writing and refining Jira user stories; supporting the development team during sprints
Performing basic manual calculations and data analysis in Excel
Organizing and facilitating Agile ceremonies: daily stand-ups, sprint planning, and retrospectives

About the Role

As a Business Systems Analyst (BSA) for CRM, you will play a pivotal role in shaping how we communicate with customers at scale. You’ll act as the primary business owner for Touchpoint, our in-house marketing automation platform, translating business communication and engagement needs into scalable, data-driven CRM capabilities.

This role sits at the intersection of Marketing, Product, Engineering, Analytics, and Branding. You’ll partner closely with stakeholders to define CRM strategy, prioritize initiatives, and deliver high-impact messaging experiences across email and SMS. You will balance day-to-day operational needs with longer-term platform evolution — including AI-driven personalization, experimentation, and cost efficiency.


 

What You’ll Do

CRM Platform Ownership & Requirements Management (20%)

• Act as the primary business owner for Touchpoint, our in-house marketing automation platform.
• Partner with stakeholders across Product, Marketing, Branding, Finance, and Engineering to gather, refine, and document detailed functional and non-functional requirements.
• Ensure CRM capabilities evolve to support AI-driven segmentation, personalization, and retention use cases.
• Balance operational needs with longer-term platform scalability and growth initiatives.

Support for Emerging Businesses & New Use Cases (20%)

• Support CRM communication requirements for emerging businesses (e.g., Fount), including onboarding flows, lifecycle messaging, and experimentation.
• Help define repeatable CRM patterns that can be reused as new businesses launch.

CRM Experimentation, Optimization & Cost Efficiency (30%)

• Partner with CRM and Branding teams to define, execute, and analyze A/B tests aimed at improving engagement, retention, and customer satisfaction.
• Continuously optimize email and SMS workflows to reduce messaging costs while maintaining or improving business performance (e.g. retention).
• Use data and experimentation results to inform prioritization and roadmap decisions.

Vendor & Third-Party Coordination (5%)

• Act as the liaison with third-party messaging providers (e.g., Twilio).
• Coordinate feature requests, issue resolution, and roadmap dependencies with external partners.
• Support vendor performance reviews and cost optimization initiatives.

Planning, Prioritization & Delivery Management (25%)

• Collaborate with stakeholders to define, negotiate, and prioritize quarterly OKRs for the CRM development team.
• Translate business priorities into clear, actionable backlog items.
• Identify and resolve implementation blockers.
• Run cross-functional status meetings and communicate progress, risks, and outcomes to stakeholders.

What We’re Looking For

• 3+ years of experience in Business Systems Analysis and/or Business Analysis and/or Product Manager including end-to-end business requirements identification and gathering.
• Hands-on experience with CRM or marketing automation platforms and designing/supporting email and SMS workflows.
• Familiarity with lifecycle messaging, segmentation, and experimentation concepts.
• Strong communication skills and ability to translate between business users and technical teams.
• Proven ability to prioritize, make trade-offs, and drive decisions across multiple stakeholders.
• Experience in cross-functional coordination with Product, Engineering, UX, QA, Marketing, and external partners.
• Ability to work with AI-enabled CRM features, translating business needs into clear requirements.
• Data analysis skills, including SQL querying, Excel, and BI tools (e.g., Power BI), are a plus.
• English proficiency (at least strong upper-intermediate level).

В команду для побудови системи аналітики та DWH групи компаній Епіцентр потрібен Системний аналітик

Задачі:

Збір та формалізація вимог до аналітичних даних, їх структури та специфіки використання. Узгодження вимог з зацікавленими сторонами.

Постановка і управління вимогами в Jira

Збір, вивчення та структурування вимог для побудови DWH

Контроль реалізації вимог розробниками

Документування сервісів (DHW, ETL, DataQuality, OLAP, BI, сервіси ERP системи, пов’язані з аналітикою та прогнозуванням) в Confluence

Збір інформації, опис та моделювання бізнес-процесів

Аналіз ефективності та розробка пропозицій з покращення процесів

Вимоги до кандидата:

Знання та навики використання JIRA+Confluence, BPMN, UML

Розуміння Scrum, Agile

Розуміння та досвід в роботі з БД корпоративного рівня

Досвід роботи, підтримки або розробки BI System

розуміння технології OLAP

Знання T-SQL на базовому рівні

Рівень володіння англійською мовою: Читання та розуміння технічної документації або вище.

Рівень володіння англійською мовою:

Читання та розуміння технічної документації або вище.

Умови праці:

80/20 офіс/віддалено (за бажанням) після закінчення випробувального терміну

Можливості зростання:

Компанія динамічно розвивається, що створює безліч можливостей для ініціативних співробітників

Ми — прогресивна команда Холдингу емоцій «!FEST», яка об'єднує всіх, хто працює з даними: від дата інженера до дата саєнтиста.

І зараз ми в пошуках нашого майбутнього колеги — Бізнес-аналітика для участі в масштабних та довгострокових проектах із використанням передових технологій ШІ. 

Що ми пропонуємо:

 — прямий вплив на бізнес. Ви матимете можливість приймати рішення, які напряму стосуватимуться бізнесу та роботи команди; 

— прогресивну команду. Працюйте в колективі талановитих та цілеспрямованих професіоналів, які прагнуть до зростання і поділяють спільні цінності;

— залучення в проекти з використанням ШІ. Ми використовуємо передові досягнення в галузі штучного інтелекту для розробки інноваційних рішень;

 — інші робочі плюшки. У додачу до цікавих завдань Ви отримаєте комфортний офіс, гнучкий графік роботи та жовту картку Lokal (а це особливі знижки лише для своїх у багатьох проектах Холдингу).

Що ми очікуємо від Вас:

1. Підвищення культури бізнес-аналізу:

 — розробка і впровадження методик для бізнес-аналізу;

 — розробка шаблонів документів і підходів до роботи для бізнес-аналітиків;

— Створення та адміністрування бази знань з бізнес-аналізу.

 2. Розуміння концептів ШІ інструментів:

 — ідентифікація можливостей інструментів штучного інтелекту для впровадження в роботу компанії;

 — окрім оцінки можливостей, також оцінка ризиків застосування;

 — підтримка/впровадження інновацій у бізнес.

3. Розуміння та бажання працювати з дата проєктами:

 — розуміння життєвого циклу дата проєкту;

 — розуміння архітектур збереження даних, ВІ концепту;

 — знання та досвід використання основ бізнес-аналітичних; артефактів (BRD, опис процесів за допомогою BPMN, User Stories, User Story Map, UseCases, UML, ERD тощо). 

Вашими обов'язками будуть:

— комунікація з стейкхолдерами: моделювання То-Ве станів;

— формування BRD дата проєктів: дефініція і валідація User Stories, User Story Mapping, спільно з технічною командою, вибір оптимального рішення імплементації;

— детальне моделювання вимог: BPMN моделі процесів Use Cases, опис інтеграцій, функцій що використовуються загалом та формування документації дата продуктів;

— функціональна декомпозиція рішень.

Якщо ти маєш бажання розвиватися та працювати в команді професіоналів, тоді ця вакансія саме для тебе. Приєднуйся до нас!

Технічний стек кандидата і основні вимоги

* 3+ роки в ролі Business/System Analyst;

* Досвід роботи з ключовими артефактами БА (інтервь'ю, аналіз документів, оцінка і т.д.)

* Досвід роботи з ключовими інструментами бізнес аналізу (діаграми бізнес-процесів в нотації BPMN, досвід моделювання в нотаціях UML, створення прототипів і т.д.)

* Досвід роботи з вимогами: збір, написання ТЗ і специфікацій - user stories, use cases, BRD, SRS, Vision&Scope, Implementation Details.

* Досвід роботи з таск-менеджерами (JIRA) та базами знань (Confluence та аналоги);

* Досвід роботи в Agile командах по Scrum/Kanban

* Досвід роботи з базами даних PostgreSQL, MsSQL

* Досвід роботи з API

* Досвід роботи з брокером обміну повідомленнями(буде плюсом)

* Досвід участі в проектах з розробки мобільних додатків (буде плюсом)

Досвід:

Має 2 роки досвіду роботи на позиціях Business Analyst, Process Analyst, Business Process Analyst;

Вміє аналізувати документовані вимоги (User Story, Use Case) Допомагає в формуванні бізнесом Definition of Ready, Conditions of Satisfaction;

Має досвід візуалізації вимог (UML, BPMN);

Володіє навичками та системно підходить до моделювання процесів, впровадження змін;

Постійно прокачує свої лідерські якості, здатен чітко формулювати повідомлення до аудиторії на різних рівнях організації, не вдаючись до бюрократичного стилю.

Обов’язки:

Комунікація з внутрішніми бізнес замовниками, збирання вимог та їх узгодження;

Аналіз та документування вимог (User Story, Use Case);

Аналіз скопу завдань від замовників та їх пріоритизація для опрацювання командою розробки;

Комунікація з Product Manager для (узгодження, управління статусами та термінами реалізації завдань);

Опис складних внутрішніх процесів, які торкаються відразу кількох різних відділів.

Аналіз, виявлення та опис вимог;

Проведення інтервʼю, взаємодія зі стейкхолдерами;

Моделювання та проектування рішення в рамках окремих процессів та Створення спеціфікацій;

Супровід процессу розробки;

Оцінка ефективності змін з використанням актуальних технік бізнес-аналізу;

Взаємодія з іншими командами та іншими членами команди;

Регулярна коммунікація з розробниками, дизайнерами, інженерами QA;

Формалізація вимог (розподіл на бізнес-, функціональні, нефункціональні), створення специфікацій;

Погодження з іншими департаментами вимог, специфікацій

Проведення приймального тестування

Анкетування фокус-груп

Робота в офісі 3 дні 2 віддалено на тиждень або фул тайм офіс

Графік 8-9-10 початок робочого дня

1 година обіду

17-18-19 кінець робочого дня

Технічний стек кандидата і основні вимоги

* 3+ роки в ролі Business/System Analyst;

* Досвід роботи з ключовими артефактами БА (інтервь'ю, аналіз документів, оцінка і т.д.)

* Досвід роботи з ключовими інструментами бізнес аналізу (діаграми бізнес-процесів в нотації BPMN, досвід моделювання в нотаціях UML, створення прототипів і т.д.)

* Досвід роботи з вимогами: збір, написання ТЗ і специфікацій - user stories, use cases, BRD, SRS, Vision&Scope, Implementation Details.

* Досвід роботи з таск-менеджерами (JIRA) та базами знань (Confluence та аналоги);

* Досвід роботи в Agile командах по Scrum/Kanban

* Досвід роботи з базами даних PostgreSQL, MsSQL

* Досвід роботи з API

* Досвід роботи з брокером обміну повідомленнями(буде плюсом)

* Досвід участі в проектах з розробки мобільних додатків (буде плюсом)

Досвід:

Має 2 роки досвіду роботи на позиціях Business Analyst, Process Analyst, Business Process Analyst;

Вміє аналізувати документовані вимоги (User Story, Use Case) Допомагає в формуванні бізнесом Definition of Ready, Conditions of Satisfaction;

Має досвід візуалізації вимог (UML, BPMN);

Володіє навичками та системно підходить до моделювання процесів, впровадження змін;

Постійно прокачує свої лідерські якості, здатен чітко формулювати повідомлення до аудиторії на різних рівнях організації, не вдаючись до бюрократичного стилю.

Обов’язки:

Комунікація з внутрішніми бізнес замовниками, збирання вимог та їх узгодження;

Аналіз та документування вимог (User Story, Use Case);

Аналіз скопу завдань від замовників та їх пріоритизація для опрацювання командою розробки;

Комунікація з Product Manager для (узгодження, управління статусами та термінами реалізації завдань);

Опис складних внутрішніх процесів, які торкаються відразу кількох різних відділів.

Аналіз, виявлення та опис вимог;

Проведення інтервʼю, взаємодія зі стейкхолдерами;

Моделювання та проектування рішення в рамках окремих процессів та Створення спеціфікацій;

Супровід процессу розробки;

Оцінка ефективності змін з використанням актуальних технік бізнес-аналізу;

Взаємодія з іншими командами та іншими членами команди;

Регулярна коммунікація з розробниками, дизайнерами, інженерами QA;

Формалізація вимог (розподіл на бізнес-, функціональні, нефункціональні), створення специфікацій;

Погодження з іншими департаментами вимог, специфікацій

Проведення приймального тестування

Анкетування фокус-груп

Робота в офісі 3 дні 2 віддалено на тиждень або фул тайм офіс

Графік 8-9-10 початок робочого дня

1 година обіду

17-18-19 кінець робочого дня