Jobs Kyiv, Gamedev

1
  • · 23 views · 3 applications · 23d

    LiveOps and CRM Campaign Manager

    Ukraine · Product · 2 years of experience · B1 - Intermediate
    Responsibilities Campaign Execution & Configuration Manage and execute the B2C LiveOps offers and seasonal promotions. Plan, organize, and promote a variety of live in-app events, maximizing audience participation and collaboration with creators to make...

    Responsibilities

    Campaign Execution & Configuration

    • Manage and execute the B2C LiveOps offers and seasonal promotions.
    • Plan, organize, and promote a variety of live in-app events, maximizing audience participation and collaboration with creators to make engaging content. 
    • Set up customer-facing campaigns using internal and third-party tools (push, email, in-app messages, chat, etc.).
    • Coordinate with Product, Creative, and VIP teams to ensure campaign readiness.

    Optimization & Analysis

    • Monitor performance across user segments, campaigns, and events; suggest and implement improvements.
    • Identify actionable growth opportunities to improve KPIs like conversion, retention, and lifetime value.
    • Monitor events performance metrics (engagement, revenue), identify trends, and implement adjustments to optimize future events.
    • Stay aligned with product updates to surface relevant monetization opportunities.

    Communication Management

    • Operate and optimize CRM communication channels: push, email, SMS, popups, chat.
    • Maintain quality and timing of campaigns to reduce churn and increase impact.

    Incident Monitoring

    Respond to live in-app issues, helping identify, escalate, and resolve user-facing problems at scale.

     

     

    Requirements

    • 2+ years of experience in a B2C, KPI-driven environment focused on customer lifecycle, CRM, or LiveOps.
    • Experience setting up and operating user communications across channels (push, email, SMS, chat).
    • Experience in a gaming B2C company is preferred.
    • Working knowledge of CRM systems, campaign logic, or in-app promotional tools.
    • Strong attention to detail, analytical mindset, and problem-solving skills.
    • Bachelor’s degree in a relevant field (Economics, Business, Engineering, or similar) preferred.

    Will be a plus:

    • Knowledge of Monday.com.
    • SQL knowledge.

    What we offer:

    • International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
    • Granting an Option;
    • A professional environment with great people to work with;
    • Competitive salary, performance review;
    • Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
    • Social package, including sports coverage, elite medical insurance for you and family;
    • 20 working days paid vacation and 100% sick leaves coverage;
    • Opportunities to make a difference, to develop and grow;
    • Regular corporate celebrations, team buildings and fun activities;
    • Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.


     

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