Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

 - User acquisition expert: 1+ years of proven track in building marketing retention campaigns for a consumer product through ad networks;
- Previous experience with ad networks;
- Understanding of attribution models (post view vs click) and conversion deduplication;
- Awareness of GEO-specific advertising regulations for gambling verticals;
- Gambling experience is mandatory;
- Work with creatives, experience with setting up tasks for video creatives;
- Experience in A/B testing and campaign optimization;
- Ability to identify issues within campaigns and develop solutions quickly;
- Understanding user journey, user segmentation, engagement, and customer experience;
- Ability to analyze and understand such metrics as CTR, CR, CPA;
- Previous work with such tools as Jira, Tableau;
- Understanding how to work with pixels, postbacks, user cookies;
- Remote work experience: ideally, in an international team;
- Flexible and open to feedback, with a continuous improvement mindset;
- Comfortable working independently and managing large-scale ad budgets;
- Good English communication skills

Responsibilities:

- Launch retargeting and performance campaigns;
- Manage the structure of retargeting campaigns;
- Close work with existing campaigns;
- Technical setup: pixel integration, postback configuration;
- Inventory management: maintaining whitelists and blacklists of publishers and domains in DSP;
- Creative performance analysis and briefing for the design team based on CTR and conversion data;
- Regular reporting on campaign performance by GEO and placement;
- Close work with existing campaigns.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Job Description

• 4+ years of dedicated experience testing complex software systems without user interfaces (i.e. API testing)
• Proven track record of independently developing, executing, maintaining, and enhancing robust automated test scripts and frameworks
• 4+ years of strong, hands-on coding experience with Java
• Experience with Selenium WebDriver, RestAssured
• Solid understanding and independent application of QA practices (black box testing, risk-based testing, system testing, regression testing, exploratory testing)
• Test Coverage & Mocking strategies

Must have:

• Test Automation Experience: API (backend) testing (4+ years)
• Test Automation Frameworks: RestAssured, Selenium
• Programming Languages: Java (4+ years)
• Tools: Postman, event logging (Splunk/Datadog), CI/CD pipeline integration
• Regulatory experience
• Excellent English communication skills

Nice to have:

• Salesforce
• Atlassian tools: Jira, Confluence, Bamboo
• mySQL
• Jama QMS
   

Job Responsibilities

• Perform rigorous testing on complex software systems without user interfaces, focusing heavily on comprehensive API testing.
• Develop, execute, and maintain automated test scripts and contribute to framework design to ensure software quality and reliability.
• Write and maintain clean, reusable, and efficient test code using Java
• Use Selenium WebDriver and other E2E frameworks for advanced and comprehensive web application testing.
• Apply solid QA practices to systematically and independently identify, track, and resolve complex software issues.

We are looking for a proactive, responsible, and highly motivated Recruiter / Researcher to join our team and help us attract top IT talent across European markets. This role is perfect for someone who thrives on research, candidate engagement, and process optimization, and wants to contribute to building a high-performing international recruitment operation.
 

Responsibilities:

• Source candidates using LinkedIn, Djinni, GitHub, and other platforms
• Build and maintain candidate pipelines for open and upcoming roles
• Conduct initial outreach and pre-screening
• Use automation tools to scale sourcing and outreach processes
• Maintain accurate data in CRM and internal systems
   

Requirements:

• 1+ year of experience in sourcing or recruiting
• Hands-on experience with LinkedIn automation tools and sourcing platforms
• Experience using tools for automated outreach and candidate tracking (e.g., LinkedIn Helper, PhantomBuster, etc.)
• Understanding of IT roles and technologies 
• Understanding of European talent markets and hiring specifics
• Strong research skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks
   

We offer:

• Remote work
• Flexible collaboration options: fixed salary, performance-based hiring bonuses, probation period of 3 months
• Opportunity to grow 
• Work with international clients and interesting technical roles
   

💬 If you’re interested, feel free to apply or message directly.

We are seeking a highly skilled Senior iOS Developer proficient in Swift to join our dynamic team. As a Senior iOS Developer, you will be responsible for designing and implementing advanced applications for our utility suite on iOS devices. Your expertise will play a crucial role in enhancing our product functionality, performance, and overall user experience.

This is a project-based engagement (up to 3 months) with flexible working hours

Responsibilities:

• Design and build advanced applications for the iOS platform using Swift from a scratch.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including edge cases, usability, and reliability.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ensure the performance, quality, and responsiveness of application.

Requirements:

• Proven experience as an iOS Developer, with at least 5 years of experience in Swift and launching iOS applications from scratch, including architecture design, implementation, testing, and App Store deployment.
• Solid understanding of the full mobile development life cycle.
• Experience with Core Data for local data storage and offline support.
• Experience with Vision framework for image analysis and processing.
• Experience with third-party libraries and APIs.
• Strong knowledge of iOS UI design principles, patterns, and best practices.
• Experience working with remote data via REST and JSON.
• Familiarity with PhotoKit and Image I/O is a plus.

Preferred Qualifications:

• Experience with Agile development methodologies.
• Familiarity with cloud message APIs and push notifications.
• Published applications on the App Store.
• Contributions to open-source projects.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

- Experience with TikTok Ads (retargeting) for at least 1 year
- Understanding of pixel-based audiences and funnel structure (registration → deposit → LTV)
- Experience working with gray verticals (gambling / betting / similar niches)
- Ability to analyze key metrics (CPA, ROI, CR, CTR) and make data-driven decisions
- Experience in preparing creative briefs and evaluating their performance
- Self-driven with strong ownership of results
- Experience working across multiple GEOs

Responsibilities:

- Launching and optimizing advertising campaigns in TikTok Ads (retargeting)
- Working with audience segments (Non-FTD, Non-Active, Active Base, etc.)
- Scaling profitable setups and pausing underperforming ones
- Analyzing metrics and making data-driven decisions
- Creating briefs for creatives and testing hypotheses
- Monitoring audience fatigue and refreshing creatives
- Collaborating with cross-functional teams (design, analytics, account management)
- Managing assigned GEOs

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We’re looking for 2 Senior UX/UI Designers (Mobile Casual Games)
Ever wondered what it’s like to shape the experience of mobile puzzle games played by millions of users worldwide? Here’s your chance.
We’re currently looking for Senior UX/UI Designers to join a strong, creative team of ~20 developers, artists, and designers working on live casual puzzle games.
📍 Location: Remote (Europe + Turkey)

🎮 What you’ll actually do
You’ll be deeply involved in shaping how players feel inside the game — from the first tap to long-term engagement.
You’ll:
• Lead UX/UI design for new features (from idea → wireframes → final in-game UI)
• Design smooth, intuitive player flows (menus, HUDs, popups, systems)
• Create high-quality, visually strong UI aligned with game style
• Collaborate with product, design, art, and dev teams daily
• Own features end-to-end and see them shipped live
• Improve player experience using data + real player behavior
• Balance usability, engagement, and monetization in smart ways
• Contribute to and evolve a scalable UI design system
• Bring fresh ideas — not just execute, but improve the product

🧠 What we’re looking for
• 4+ years in UX/UI design in the gaming industry
• Strong portfolio with shipped mobile game UI/UX
• Experience with live games and ongoing feature updates
• Deep understanding of free-to-play / casual game UX patterns
• Strong Figma + Adobe Creative Suite skills
• Experience working with developers (Unity is a plus)
• Strong sense of layout, typography, composition, visual hierarchy
• Ability to translate game/product goals into player experience
• Confident English communication

🤝 Soft skills that matter
• Ownership mindset — you lead features, not just design them
• Strong product thinking + player empathy
• Comfortable in fast-paced, iterative environments
• Open to feedback and collaboration across disciplines
• Passion for games and interactive experiences

✨ Why this role is interesting
• Real ownership over features used by millions
• Creative freedom (not just task execution)
• Strong, experienced team with solid production pipelines
• Impact-driven culture focused on quality, not just speed

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 2+ years · English Upper-Intermediate

Stack

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For

→ 2+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

Project description

We’re looking for a Crowd Marketing Specialist to grow Coupler.io’s presence on Reddit and SaaS-specific communities/forums like Shopify, Xero, etc.

You’ll join conversations where users talk about data, reporting, and automation, and contribute responses tied to real solutions using Coupler.io. You’ll also monitor brand mentions, track discussions, and spot opportunities for meaningful engagement.

If this sounds exciting, apply now! We are open to considering interns for this role!

WHAT’S YOUR IMPACT?

By showing up consistently in online communities, you’ll help users find practical solutions to data and reporting problems, no pitch required. Just good answers that happen to involve Coupler.io in terms of data flow automation, reporting optimization, etc.

Required skills

⭐ 1+ year of experience in digital marketing in any position (experience in Support or Social Media would be a plus)
⭐ Advanced written and spoken English
⭐ Strong communication skills and attention to detail
⭐ Ability to pick up new tools quickly
⭐ Comfortable using AI tools day-to-day (drafting messages, researching threads, etc.)
⭐ Curiosity, self-direction, eagerness to learn
⭐ Basic Google Workspace proficiency (Docs, GSheets, Drive)
⭐ Capability to manage your own tasks and collaborate with a team
⭐ Familiarity with how online communities function

As a plus

🔹Experience managing a Reddit account or crowd marketing in SaaS communities
🔹Background in SaaS, data tools, or marketing technology
🔹Familiarity with data integration or business intelligence concepts

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in our online and offline events
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗 Railsware Handbook: railsware.com/handbook

Responsibilities

🔹Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics
🔹Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does
🔹Create and publish posts in Coupler.io’s own community spaces
🔹Track brand mentions across communities and join conversations where your input adds real value
🔹Maintain a structured log of activity, including threads, responses, and performance
🔹Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities

Шукаємо до себе в команду на full-time розробника з 1+ year of commercial working experience as a Full Stack WordPress Developer:
 

Необхідні знання та технічні навички:

• English Level: Intermediate (speaking)
• Medium knowledge in PHP (version 8 +)
• Medium knowledge in JS, CSS, HTML5, Semantic HTML
• WordPress (version 6.8.1)
• WooCommerce
• Gutenberg
• MySQL
• Bootstrap, Tailwind etc.
• Responsive Design
• Basic SEO Knowledge
• Theme & Plugin development
• Basic Security Knowledge
• Debug Developer Tools
• WP Site Speed Optimization
• WP-CLI
• Custom Elementor components
• WP REST API
• Polylang / WPML
   

Досід з:

• Rest API
• Linux/MacOs (filesystem, users and groups, SSH)
• Docker (with compose)
• Git
• CI/CD
   

Буде плюсом знання наступних фреймворків та бібліотек:

• Laravel
• React.js
• Redis
• WAI
   

Знання наступних платформ буде плюсом:

• Auth0, AWS, Google Cloud, Microsoft Azure, DigitalOcean
   

Що пропонуємо:

• Графік з 9:00 до 18:00 (одна година обідньої перерви)
• Допомога наставника, обмін досвідом з колегами
• Можливість для розвитку і вдосконалення
• Оплачувана щорічна відпустка та лікарняний
• Вихідні на державні свята
• Перегляд кваліфікації з подальшим підвищенням ставки
• Офіційне оформлення по ФОП (за потреби надаємо бухгалтера для супроводу)
• Ставка обговорюється за результатами співбесіди відповідно до рівня знань і навичок

Якщо ви бачите себе частиною нашої команди, тоді відправляйте своє резюме нам! Ми зв’яжемось з Вами найближчим часом!

Description

We are looking for a person with basic knowledge of .NET programming who is ready to join our strong and friendly team. You will start with .NET training from our mentor to refresh and consolidate your knowledge, the next step will be training on our products, and then you will join the main team working on a real development task. This is a great opportunity to start your career in IT.

The client is the world’s leading developer of Automatic Identification and Data Collection (AIDC) software with over 30 years of experience and over 750,000 installations across 120 countries. We develop and maintain a set of Web, Windows desktop, and server applications used for receiving, inventory management, product identification, product control, and shipping. The project started in 2006 with 6 employees and grew up to 20+. Nowadays, we have a great team deeply involved in all client processes and business decisions.

Requirements

• Basic knowledge of C# & .NET
• Good understanding of OOP
• Basic knowledge of databases and SQL
• Pre-intermediate English
• Strong willingness to learn

Job responsibilities

• Design and develop components and extensions to existing modules
• Defect investigation, bug fixing, and troubleshooting
• Unit and functional testing
• Writing functional and design documentation
• Following the design and coding standards accepted in the team
• Work with the QA team in order to validate the correctness of the implementation

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Company Overview
Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.

About This Role

The Senior Software Engineer, iOS is part of the Engineering team and reports to our Manager, Engineering. As Senior Software Engineer, iOS, you will be responsible for designing and building high-quality, scalable iOS applications that deliver secure and seamless user experiences. You will partner with Product, Design, Backend, and QA teams to develop features that meet performance, reliability, and usability standards while contributing to mobile engineering best practices.

Key Responsibilities

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Own end-to-end delivery of mobile features, including development, testing, release, and ongoing support
• Build clean, modular, and reusable code to support scalable mobile architecture
• Collaborate with Product, Design, and Backend teams to define requirements and deliver high-quality features
• Optimize app performance, responsiveness, and reliability across a range of iOS devices
• Integrate RESTful APIs and ensure efficient data handling and state management
• Participate in code reviews and contribute to maintaining high standards of code quality and maintainability
• Identify and resolve performance bottlenecks, bugs, and technical issues
• Partner with QA and DevOps to support CI/CD pipelines, automated testing, and release processes
• Mentor junior engineers and contribute to a culture of continuous improvement

Required Qualifications

• Bachelor's degree in Computer Science or a related field; 5–8+ years of professional mobile development experience, with 4+ years of native iOS in Swift and 1–2+ years of hands-on Flutter/Dart (or strong cross-platform learning track record), including production apps shipped through multiple iOS release cycles.
• Strong proficiency in Swift, UIKit, and/or SwiftUI, with solid command of iOS architecture patterns (MVC, MVVM, VIPER, Clean Architecture) and modern concurrency (Combine, async/await).
• Working knowledge of Dart and the Flutter framework, including at least one state management solution (Provider, Riverpod, Bloc, or GetX) and native ↔ Flutter integration via platform channels / pigeon.
• Strong architectural judgment in platform migrations or codebase rewrites — proven ability to keep a production app stable while progressively migrating features to a new stack (hybrid native + Flutter screens, feature flagging, gradual rollouts).
• Hands-on experience integrating with RESTful APIs, handling asynchronous data flows, and managing app state efficiently across both native and cross-platform layers.
• Proficiency with mobile performance optimization and debugging tools — Xcode Instruments, Flutter DevTools, and Firebase (Crashlytics, Performance Monitoring, Analytics).
• Strong testing fundamentals across iOS and Flutter — XCTest/XCUITest, flutter_test/integration_test, mocking, and CI-integrated automated test suites; familiarity with mobile security best practices (Keychain / Secure Storage, biometric auth, certificate pinning, secure authentication flows).
• Hands-on experience with Git, mobile CI/CD pipelines (Fastlane, Bitrise, GitHub Actions, or Codemagic), and App Store deployment processes (provisioning, TestFlight, App Store Connect, phased rollouts).
• Experience working in FinTech, banking, trading, or other highly regulated environments, with a strong collaboration and mentorship mindset across cross-functional teams (Product, Design, Backend, QA, Android); 
• English at B2 / Upper-Intermediate or higher, sufficient for a final technical interview directly with the US client team.

Bonus: exposure to Android (Kotlin) and full cross-platform transitions; mobile analytics / push notifications (APNs, FCM); and crypto / Web3 mobile integrations — wallet flows, WalletConnect, MetaMask SDK, transaction signing, on-chain data display.

We help iGaming platforms boost engagement, revenue, and ROMI by up to 25% through deep player behavior analysis, detection of positive and suspicious activities, and personalized recommendations for each user.

About the Role

We are looking for a proactive and results-driven Lead Generation Manager who will take full ownership of our outbound pipeline and help scale it across multiple channels.

This is not a purely executional role - we expect you to bring ideas, test new hypotheses, and directly influence how our lead generation engine is built and evolves.

You will work closely with the marketing team and founders, contributing directly to pipeline growth and revenue through a structured and data-driven approach.

Responsibilities

Build and execute outbound lead generation strategy across key target segments
Identify, research, and prioritize target accounts (iGaming operators, platform providers)
Launch and manage outreach campaigns via LinkedIn, email, and other channels
Craft highly personalized messaging aligned with our company philosophy
Qualify leads and convert them into booked meetings and sales opportunities
Collaborate with marketing on campaigns, positioning, and content initiatives
Support conference activities: pre-event outreach, meeting booking, and follow-ups
Analyze performance metrics (reply rates, conversion, pipeline quality) and continuously optimize outreach
Test new channels, hypotheses, ICP segments, and messaging approaches
 

Requirements

2+ years of experience in Lead Generation / SDR / BDR roles
Strong hands-on experience with outbound channels (LinkedIn, cold email)
Proven track record of building and scaling outbound pipelines
Experience with conference-driven lead generation (outreach, qualification, booking)
Ability to research ICPs and build high-quality, targeted lead lists
Clear understanding of quality vs. volume in outreach strategies
Strong written communication skills in English (B2+)
Experience with tools such as Apollo, HubSpot, LinkedIn Sales Navigator, Heyreach
Analytical mindset with the ability to optimize performance based on data
 

Nice to Have

Experience in iGaming / betting industry
Familiarity with ABM strategies or multi-touch campaigns
 

Interview Process

Recruiting Interview (45 min)
Test Task
Technical Interview (60 min)
Final Interview with CMO & CEO (30 min)
 

What We Offer

Direct impact on pipeline and revenue
Freedom to experiment and implement your ideas
No corporate bureaucracy
Remote / flexible work format
Competitive salary
$600 annual learning and development budget
Professional English courses
Medical insurance
 

What’s Next

If this sounds like your kind of challenge - we’d love to hear from you.

Send us your CV along with anything that helps us better understand how you think and work.
We review applications within five working days and will get back to you if there’s a match.

We’re not looking for someone who just "finished a course." We’re looking for a Solo Player - a data-driven specialist who has managed campaigns end-to-end and knows how to scale based on cold, hard numbers.

The catch? We don’t have a massive buying department. You’ll be the sole owner of our traffic strategy and the ultimate decision-maker. No endless meetings, no "approval for the sake of approval." You run the show.

  What’s the mission?

• Full-Cycle Management: Launch and manage ads across Meta, TikTok, and beyond.
• Rapid Testing: Burn through creative/offer/landing page hypotheses faster than anyone else.
• Scale or Kill: Aggressively scale winning combos and cut losing campaigns without hesitation.
• System Hacks: Navigate bans, policy flags, and payment hurdles like a pro.

• Creative Synergy: Work closely with SMM to brainstorm high-converting hooks and concepts.

   

  It’s all about the numbers

We don’t care about "gut feelings." You need to speak the language of metrics to tell us exactly why a campaign is performing the way it is.

Your toolkit: CPC, CPM, CTR, CPA, ROI/ROAS, CR, and a solid grasp of LTV. You should be able to spot the bottleneck instantly: is it the creative, the traffic source, the lander, or the checkout?

🚫 This is NOT for you if:

• You’re used to working "by the book" and waiting for instructions.
• You can’t interpret metrics or turn data into an action plan.
• You’ve only worked as an assistant or handled "just one part of the process."

• Your English is "London is the capital of Great Britain" level. You need to be fluent enough to navigate global platforms, research trends, and communicate effectively.

   

✅ You’re our match if:

• You’ve independently managed and scaled high-budget campaigns.
• High-risk and Fintech are your natural habitat.
• You’re a self-starter who takes full responsibility for the budget and the outcome.
• English is your tool: You can easily read documentation, follow global ad trends, and communicate with the team.

 Why join us?

• Total Autonomy: You are your own Team Lead. We trust your expertise.
• Resource Access: Real budgets for testing and zero friction for launching new hypotheses.
• Direct Impact: No corporate layers. You work directly with the core team.
• Growth: Your income and role scale directly with your results.

📩 How to apply?

Skip the generic cover letter. Tell us:

1. Which traffic sources are you a beast at?
2. What have you launched and managed personally?
3. The Proof (Case Study): Goal → What you tested → The Stats (CPC / CPA / ROI) → Your conclusions.

Applications without data will be ignored. Let’s see what you’ve got!

About the Company

We are building AI systems that combine multilayered, scalable knowledge graphs with advanced reasoning agents to analyze and understand highly complex knowledge domains with scholarly precision.

The Role

We are seeking a Senior Backend Engineer with 7+ years of experience to design and scale the backend infrastructure powering our AI platform.

Key Responsibilities

• Architect and implement scalable backend services and multi-tenant SaaS systems
• Design and operate high-throughput data pipelines (batch and streaming)
• Build APIs and services integrating LLM inference, retrieval systems, and knowledge graphs
• Productionize research-grade AI systems into reliable distributed systems

Required Qualifications

• 7+ years of backend engineering experience
• Strong experience with data pipelines and SaaS architectures
• Strong proficiency in Python
• Deep understanding of distributed systems and cloud-native environments
• Experience in architecture, development and deployment of Kubernetes based systems
• Fluent English

Preferred Qualifications

• Go and/or Scala experience
• Hands-on experience with LLM systems (RAG, model serving, evaluation)
• Experience with knowledge graphs, vector databases, or hybrid retrieval architectures
• MS in Computer Science

What We Offer

Technical Innovation: Lead novel neuro-symbolic architectures with cutting-edge research access

Work Environment: Flexible arrangements, international travel opportunities

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
 

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.