Jobs at Djinni

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across multiple markets. You will be responsible for developing and executing affiliate strategies, leading a team of Affiliate Managers, building long-term partnerships, and driving sustainable growth through high-quality traffic acquisition.
 

Responsibilities

• Own and execute the affiliate strategy across target markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition by sourcing, negotiating, and closing high-value deals.
• Oversee key affiliate accounts and support the team in managing top-tier partners.
• Analyze partner performance using Power BI or similar tools, identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed Fee).
• Ensure traffic quality and compliance with partnership agreements.
• Collaborate closely with Marketing, Product, CRM, Content, and Design teams.
• Build and expand a strong network of affiliates and strategic partners.
• Monitor industry trends, competitor activities, and new business opportunities.

Requirements

• 3+ years of experience in Affiliate Marketing within the iGaming industry.
• At least 1 year of experience in a Team Lead, Lead, or Senior Affiliate role.
• Mandatory hands-on experience working with affiliate programs in one or more of the following regions: CIS, Europe, Africa, or Asia.
• Proven experience managing and developing affiliate teams.
• Strong network of affiliate partners and media buyers.
• Experience with platforms and tools such as BetB2B, Slack, Jira, Power BI, or similar.
• Deep understanding of key performance metrics, including CR, NGR, ARPU, LTV, and FTD.
• Strong leadership, negotiation, and stakeholder management skills.
• Experience structuring and negotiating high-value commercial deals.
• Upper-Intermediate English or higher.

Skills

• Strategic thinking combined with a hands-on approach.
• Strong analytical and data-driven mindset.
• Excellent communication and leadership skills.
• Ability to identify fraud risks and maintain traffic quality.
• Ability to thrive in a fast-paced and high-growth environment.

Key Objectives

• Achieve and exceed acquisition, revenue, and partnership targets.
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Identify and launch new growth opportunities across target markets.
• Strengthen relationships with key partners and maximize long-term business value.

We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.
  
   

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

About the Role
 

We are looking for a motivated Junior Affiliate Manager to join our iGaming affiliate team and work with partners across Africa, Asia, and CIS markets.

This role is a great opportunity for someone with initial affiliate experience who wants to grow within iGaming, develop a strong partner network, and gain hands-on experience with international markets.
 

Responsibilities

• Search for and attract new affiliate partners across Africa, Asia, and CIS.
• Build and maintain relationships with existing partners.
• Support partner onboarding and help with day-to-day communication.
• Negotiate basic cooperation terms under CPA, RevShare, Hybrid, and Fixed models.
• Monitor partner performance and traffic quality.
• Track key results such as FTDs, deposits, conversions, and NGR.
• Prepare regular reports on partner activity and performance.
• Work closely with the Affiliate Team Lead and other Affiliate Managers.
• Coordinate with Marketing, Product, Content, and Design teams when needed.
• Research new traffic sources, partners, and market opportunities.

Requirements

• 6+ months of experience in Affiliate Marketing within iGaming / Gambling.
• Practical experience with at least one of the following regions: Africa, Asia, or CIS.
• Basic understanding of affiliate models: CPA, RevShare, Hybrid, Fixed.
• Understanding of key affiliate metrics such as FTD, CR, deposits, NGR, and ROI.
• Experience communicating and negotiating with affiliate partners.
• Ability and willingness to actively search for new partners.
• English at Intermediate level or higher for international markets.
• Good communication and organizational skills.
• Result-oriented mindset and willingness to learn and grow.

Nice to Have

• Existing affiliate contacts or partner network.
• Experience with affiliate platforms and tracking systems.
• Experience with BetB2B or similar iGaming platforms.
• Basic understanding of traffic quality and affiliate fraud.
• Experience working with multiple GEOs.

Key Objectives

• Build a pipeline of new potential affiliate partners.
• Successfully onboard and activate new partners.
• Develop long-term relationships with active affiliates.
• Generate quality traffic and contribute to FTD, deposit, and revenue targets.
• Gradually build expertise and a strong affiliate network within assigned GEOs.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are a full-cycle iGaming studio and technology provider specializing in the development and distribution of slot games powered by our proprietary Remote Gaming Server (RGS).

Our platform enables end-to-end game delivery — from concept and production to integration and live operations — ensuring scalability, performance, and compliance.

We only consider candidates with experience in testing slot games.

Requirements:

— 2+ years of experience as QA Engineer

— Understanding of QA methodologies;

— Be able to develop Test Plan, Check Lists;

— Be able to determinate and estimate testing level and scope;

— Good knowledge of mobile platforms (iOS, Android) especially web applications;

— Superb learning abilities.

Desirable Requirements:

— Experience with work SVN/GIT;

— Jira/Confluence would be a plus;

— Be familiar with web debugging tools (be able to check response, use web console);

— Experience with wrapper/hybrid apps would be a plus;

— Understanding of CI/CD principles.

What To Expect From Digicode?

• 🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.
• 💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.
• 󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.
• 🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
  And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.
• Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are a full-cycle iGaming studio and technology provider specializing in the development and distribution of slot games powered by our proprietary Remote Gaming Server (RGS).

Our platform enables end-to-end game delivery — from concept and production to integration and live operations — ensuring scalability, performance, and compliance.

We are currently expanding our team and looking for a 2D Animator to join our product team.

Main requirements:

• Passion for creating games
• Minimum 3 years of experience in iGaming
• Professional experience with Adobe After Effects
• Proficiency in Adobe Photoshop
• Strong knowledge of Spine
• Attention to detail
• Experience working in an AGILE team
• Familiarity with Jira (ticketing, project management) and Confluence (documentation)

Desirable skills:

• Drawing skills
• Familiarity with Texture Packer or similar packing software

Key responsibilities:

• Animate characters, environments, symbols, and FX in different styles
• Collaborate with developers to achieve the best possible results within the chosen technology
• Work with relevant teams on asset preparation
• Apply the right export and optimization techniques to ensure top performance

Hiring Process:

1. Introductory call with a recruiter
2. Test task
3. Technical interview
4. Offer 🎉

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are looking for a GameDev Tech Lead who is passionate about building efficient engineering systems and driving the technical evolution of our gaming platform.

The iGaming market moves fast, and traditional development cycles are no longer enough. We’re looking for a Tech Lead who enjoys improving architecture, tooling, automation, and engineering processes to help us deliver high-quality games faster.

This is not a traditional GameDev Lead role restricted solely to front-end PixiJS development. We need a proactive engineering leader with a broad technical horizon who looks beyond a single technology stack, seeks to understand the entire ecosystem, and is eager to grow into a key technical partner for our tech leadership.

Career Path & Growth Trajectory

We view this role as a fast-track leadership trajectory. We expect the candidate’s responsibilities to evolve naturally over time:

Stage 1 (Months 1–3) - Onboarding & Delivery Optimization:

• Deep dive into the current game development setup, codebase, and team workflows.
• Lead and mentor existing game studio dev team team (2 Game Developers + 1 Server Developer) — more studious to come.
• Identify delivery bottlenecks and introduce practical improvements and take ownership on end game technical production pipeline

Stage 2 (Months 3–6) - Platform Ownership & Strategic Partnership:

• Gradually take full technical ownership of our internal Remote Game Server (RGS), Game Development Kit (GDK).
• Become the right-hand partner to our Tech Leadership, actively contributing to high-level system design, system architecture, and tech strategy.

Stage 3 (6+ Months) - Engineering Expansion & Scaling:

• Extend technical influence across functions (optimizing workflows with Art, Math, QA, and Infrastructure teams).

• Help hire, onboard, and scale a high-performing engineering team as product output grows.

   

Key Responsibilities

Production Speed & Efficiency Champion:

• Continuously analyze and overhaul the game production lifecycle to achieve maximum speed without sacrificing quality.
• Eliminate operational bottlenecks and foster a culture of continuous improvement
• Partner with Art, Math, and Infrastructure teams to streamline asset handoff and drastically shorten delivery cycles.

Technical Leadership & Platform Ownership:

• Take full technical ownership of our internal RGS, GDK, and overall game development architecture.
• Look beyond client-side code: dive into backend systems, game math, dev-tools, CI/CD, and QA workflows to unlock cross-functional optimizations.
• Maintain a bias-for-action mindset: execute fast, learn quickly from mistakes, iterate, and fix issues immediately (action over endless discussions).

Team Leadership & Mentorship

• Lead, mentor, and evaluate the core tech team, taking an individualized approach to performance, focus, and skill development.

• Set clear priorities, remove technical blockers, and build a high-performing team ready to scale.

   

Requirements:

Domain Expertise:

• Mandatory hands-on experience in Casino / iGaming game development (Slots, Crash/Table games, or iGaming framework engineering).

Technical Proficiency:

• Strong mastery of TypeScript, JavaScript, and PixiJS (or similar 2D web engines).
• Solid understanding of OOP, Data Structures, and System Architecture.
• Broad technical curiosity: ability and desire to work with Backend code, Game Math, DevTools, Version Control (Git), and Infrastructure/DevOps pipelines.

Mindset & Soft Skills (Crucial Fit):

• Engineering Efficiency: Proven experience improving development processes, tooling, or workflows
• Self-driven and proactive: Passionate about games, constantly curious, and proactive in driving change..
• Continuous improvement mindset: Always looking for better ways to build products and improve engineering processes
• Decisive & resilient: Trusts experience and intuition, acts fast, takes accountability, and adapts quickly when iterations fail.

• Strong problem-solving mindset with fluent English (written & spoken).

   

Hiring Process:

1. Recruiter Stage: Initial alignment on motivation, domain background, and growth expectations.
2. Tech & System Design Stage: Live coding + Tech & Architecture interview with Tech Leadership.

3. Cultural Fit & Expectation Match: Final chat with key stakeholders and HRD.

    

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.

Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

About us

UITOP is a design & development team building intuitive, scalable B2B SaaS platforms across logistics, finance, construction, and more. As our Recruiter, you’ll be working on multiple roles and directions, proactively finding people. You`ll find the right talent, build strong talent pools, and turn recruitment into a predictable system.
 

Key responsibilities

• Build and maintain talent pools across key roles (Full Stack, Ruby, QA Automation).
• Work actively with LinkedIn, job boards, Telegram communities, niche platforms, databases, and alternative sourcing channels.
• Manage 3-5 active vacancies simultaneously.
• Use the full sourcing toolkit: Boolean, X-ray, and anything else that brings results.
• Conduct HR Interviews with the opportunity to take on more complex interviews as you grow within the role.
• Develop and test sourcing hypotheses (new channels, markets, and approaches).

• Write messages that get replies.

   

Requirements

• 6+ months of experience in IT recruiting (agency, outsourcing).
• Good understanding of the IT Market.
• Experience working with LinkedIn, X-ray/Boolean search.
• Ability to work in a high-load, dynamic environment: 3-5 directions running at the same time, large candidate bases, back-to-back interviews.
• Strong motivation to grow in sourcing and recruitment.
• AI tools are part of your workflow.
   

Bonus pionts

• Experience working in IT outsourcing.
• Comfortable working in Notion.
   

Benefits

• Close collaboration with the Team Lead Recruiter, with direct guidance, feedback, and support.
• Regular performance and salary reviews.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources.
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work.
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.
   

There is a clear path for you to grow into a full-cycle recruiter and start conducting interviews independently. We support you along the way and adapt the level of responsibility as you grow.

To get started, please fill out a short form. If you don’t hear from us within two weeks, it means we’ve decided to move forward with other candidates. Many thanks!

Job Summary
As a Software Engineer, you will work directly with AI coding models to identify weaknesses, debug incorrect outputs, and create stronger alternative solutions. Your main responsibility will be to evaluate AI-generated solutions, identify mistakes, uncover reasoning gaps.

Key Responsibilities

• Work with Frontier Labs, producing training data to train Al models. 
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Compare AI-generated solutions against senior engineering standards and best practices.

Requirements

• 3–4 years of hands-on experience as a Full Stack Developer on commercial projects, including B2B SaaS systems and data-heavy applications.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.  
• Strong judgment across the full software lifecycle:
  • Reading a PRD and breaking it into Jira tickets
  • Estimating effort and scoping work
  • Architecture and design choices
  • Reviewing PRs
  • Debugging and recovering when blocked
• Strong proficiency with React.js and Node.js, with experience using Express.js or NestJS to build scalable backend systems that support complex business logic.
• Experience designing and integrating REST APIs. 

• Upper-Intermediate English (B2). 

   

Bonus:

• Computer Science or related education. 
• Python programming experience. 
• Strong understanding of algorithms and data structures. 

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide. If you want to use your engineering skills in a fast-growing AI field, this role is a strong opportunity to contribute to the future of AI-assisted development.

Impactable | Remote (Ukraine) | Full-time

Impactable is one of the largest LinkedIn Ads agencies in the world and an official LinkedIn Marketing Partner — a multi-channel B2B demand generation agency built on a proprietary intelligence layer. We're investor-backed, growing fast, and distributed across the US, Ukraine, and Serbia.

Creative isn't an afterthought here — it's core to how we prove ROI for clients and stand out in a crowded LinkedIn Ads space. We're looking for a Creative Director to lead our Creative Center of Excellence: setting the standards, processes, and business results for copy and design as one unified function.

About the role

You'll lead the UI/UX Designer, 2 Graphic Designers, Web Developer — plus Copy contractors, own the creative standards and playbooks that make our work copy-led and performance-driven, and run the Creative CoE as a profitable business unit — not just an execution team.

What you'll do

• Lead and develop the the Creative Team; build a bench of creative talent clients love working with
• Own Impactable's brand positioning and online presence
• Own creative and messaging strategy for our clients — define what gets tested, why, and what we do next based on results
• Build scalable intake, approval, and QA processes so creative delivery stays fast and high-quality
• Oversee and approve top-tier creative deliverables across campaigns, thought leadership, and branding
• Act as a client-facing creative leader — translating vague ideas into clear, high-impact direction
• Own P&L for the Creative CoE: budgets, margins, utilization, and forecasting

What we're looking for

• 6–8 years total experience, with at least 2–3 years in a leadership/management capacity
• Proven experience leading multidisciplinary creative teams (design + copy + dev)
• Experience managing a mixed team of full-time employees and contractors, with different cadences and QA approaches for each
• A portfolio spanning both performance-driven (direct-response) and brand-building creative
• Strong grasp of B2B funnels, LinkedIn Ads, and multi-channel digital creative
• Working familiarity with UI/UX and web design, including design-to-development handoff
• Experience building creative processes, standards, and QA systems at scale
• Direct experience managing budgets, utilization, or P&L
• Strong stakeholder and client communication skills
• Upper-intermediate+ English (daily collaboration with the US team and clients)
• Strong working knowledge of Figma, Illustrator, or equivalent, and AI tools

What success looks like

Creative that measurably improves CTR/CVR and ad longevity, a Creative CoE running as a profitable business unit, and clients who see Impactable as a trusted strategic creative partner.

We offer

• 11 paid holidays per Ukrainian calendar
• 14 PTO days + 7 sick days annually (accrued after 90-day intro period)
• Real growth opportunities — we're actively building out team lead and management roles as we scale
• Employment with reservation from mobilization
   

Logistics

• Compensation: $3,000–$3,500/month gross
• Location: Remote — Ukraine (must be Ukraine-based)
• Reports to: CEO
• Direct Reports: 4 full-time — UI/UX Designer, 2 Graphic Designers, Web Developer — plus Copy contractors
• Working hours / overlap requirement: 10:00 - 19:00 or 11:00 - 20:00
• Engagement type: FOP or Employment with reservation from mobilization 
• Start date: Mid / End of October

Interview Process

1. HR Screen — 30 minutes
2. Test Task
3. Deep Skills Interview — with our CEO
4. Caliper Assessment — a psychometric assessment measuring traits like decision-making drive, resilience under pressure, and abstract reasoning, used to benchmark candidates against the profile of our strongest performers in similar roles
5. Final Interview — with our investor 

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to work on complex, real-world enterprise challenges and grow together!

Role
We are looking for a Middle/Senior Business Analyst to join our team and work at the intersection of business needs and technical solutions. You'll run discovery sessions directly with enterprise clients, translate their real business problems into clear, actionable requirements, and see your analysis shape solutions used by market leaders in FMCG, Agro and Finance.

Main Responsibilities

• Learning the company's products and their configuration
• Requirement gathering: identifying client needs and expectations, analyzing their business processes
• Analysis and documentation: developing documentation that describes functional and technical requirements for the system
• Defining technical solutions: collaborating with technical specialists to develop and choose optimal solutions
• Project coordination: ensuring communication between the development team and the client, tracking project progress
• Testing and validation: verifying CRM system compliance with requirements and validating the finished product with the client
• User training: organizing and conducting training for end users
• Support and improvement: post-implementation consulting support, results analysis, and improvement proposals
• Presenting developed solutions to the client

Requirements

Experience & Education

• 3+ years of experience as a Business Analyst in IT
• Experience on CRM projects (Creatio, Salesforce, Microsoft Dynamics, SAP CRM, etc.) — significant advantage

CRM & Business Process Knowledge

• Understanding of CRM system logic: sales funnel, sales pipeline, customer journey, case management
• Experience in business process analysis and modeling (BPMN — required)
• Understanding of industry specifics — a plus

Documentation & Artifacts

• Experience preparing FRD, User Stories, Use Case Specifications
• Experience conducting gap analysis (comparing requirements against existing functionality/estimates)
• Ability to prepare technical specifications clear to both the client and the development team

Communication & Soft Skills

• Experience conducting discovery sessions and client interviews
• Ability to structure and document discovery call outcomes (pain points, requirements)
• Fluent spoken and written Ukrainian, confident technical English (Upper-Intermediate or higher)
• Ability to present solutions and defend the analytical position in front of the client
• Experience conducting end-user training

Technical Skills

• Understanding of CRM integration principles with adjacent systems (ERP, accounting systems)
• Basic understanding of the no-code/low-code approach to business logic customization

AI Tools in Analyst Work

• Experience with or willingness to actively use Claude (and other AI tools) to accelerate analytical work: drafting FRD/User Stories, analyzing discovery call transcripts, gap analysis, preparing estimates
• Ability to write clear, effective prompts to get quality, structured output
• Critical thinking when working with AI-generated content — fact-checking and adapting it to the project's and industry's context

Domain Knowledge (will be a plus)

General CRM Domains (advantage)

• Understanding of the sales cycle: lead generation, qualification, sales funnel, opportunity management, sales forecasting
• Understanding of customer service/support processes: case management, SLA, omnichannel
• Basic understanding of marketing automation: segmentation, email/SMS campaigns, lead scoring
• Understanding of document flow and approval processes (workflow, approval processes)

Industry Expertise (advantage)

• Agri-trading: contracting specifics, pricing, supply logistics, working with elevators/counterparties
• Retail / Distribution: assortment matrix, distributor network management, discount and promo management, logistics and warehouse accounting
• Banking / financial services: compliance requirements, scoring processes, credit application handling (a plus, if applicable)

We Offer

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• 24 days of paid vacation
• English language courses

About the Company 

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to grow together!
 

Role

We are looking for a Account Manager (Customer Growth Manager) to join our team and manage a portfolio of enterprise clients. You'll be the trusted point of contact for C-level and IT decision-makers at market-leading companies, building long-term partnerships and directly shaping how our clients grow with us.

Responsibilities:

• Maintaining and developing long-term relationships with the company's existing enterprise clients
• Regular communication with clients (C-level, IT directors, business unit heads) to identify new needs and collaboration opportunities
• Conducting meetings, review sessions, and customer satisfaction analysis
• Organizing and participating in informal client meetings (business lunches, dinners, industry events) to build long-term partnerships
• Preparing client development plans (Account Plans) and managing active projects together with the delivery team
• Participating in the creation and promotion of additional products and services (upsell / cross-sell) in complex, multi-stakeholder deals
• Overseeing contract execution, invoicing, license renewals, and SLAs
• Maintaining the full history of communications in Creatio CRM — updating the contact map, logging meetings, ideas, and plans

Requirements:

• Higher education in business, IT, marketing, economics, or a related field
• 3+ years of experience working with enterprise clients in Account Management, IT sales, or consulting
• Understanding of IT solutions, digital transformation trends, and the specifics of implementing enterprise systems (ERP, CRM, process automation, etc.)
• Experience navigating complex client organizational structures and multi-level stakeholders (C-level, IT, procurement, business units)
• Excellent negotiation skills and experience managing contractual relationships (contracts, SLAs, license renewals)
• English — Upper-Intermediate level or higher
• Experience working with CRM systems (Creatio or similar)
• High level of self-organization, strategic thinking, and accountability

We offer:

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• English language courses

About the Company  

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. Join us to grow together! 

Role  

We're looking for Content Manager who can quickly and skillfully create marketing content about our SaaS products (including with the help of AI tools), publish it across different channels, and help the sales team communicate product value to clients with strong arguments. Sales'Up builds its own products and add-ons on the Creatio platform — our portfolio includes 30+ solutions that help companies automate sales, marketing, and service. 

What You'll Do 

• Create and publish content: website posts, announcements, updates 
• Manage marketing communications with the client base: newsletters, updates, best practices 
• Prepare content and materials for workshops and product events 
• Support outreach across channels (Telegram, website) as part of the sales funnel 
• Track engagement (reach, open rate, click rate) and adjust content based on what performs 

What We're Looking For 

• Understanding of what a SaaS product is and how it's marketed in B2B 
• Confident use of AI tools for content generation (text, visuals, presentations) 
• Strong copywriting skills and a good eye for visual presentation 
• Comfortable managing multiple content formats and channels independently 
• Ability to read basic engagement metrics and draw conclusions from them 
• A plus: familiarity with the Creatio ecosystem (partners, Marketplace) 

We Offer 

• Competitive salary 
• Professional development through internal and external training programs 
• Transparent model of professional and career growth 
• Option to work in the office or remotely 
• English language courses 

What this role actually is

This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.

You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.

Key Responsibilities

• Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
• Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
• Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
• Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
• Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
• Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
• Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
• Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
• Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
   

Requirements

• 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
• Practical experience supporting macOS in a production employee environment.
• Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
• Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
• Demonstrated ownership of access lifecycle — joiners, movers, leavers — including approval flows and least-privilege practice.
• Experience with equipment provisioning, inventory, and remote/international delivery.
• Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
• Experience working in a ticketing system with SLAs, and maintaining written documentation.
• Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
• At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
• Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.

Nice to Have

• Scripting and automation (Bash, PowerShell, Python).
• Apple Business Manager, Zero-Touch / automated device deployment.
• Experience with VPN, LDAP, or ZTNA solutions.
• Exposure to ISO 27001 / SOC 2 processes or security audits.
• Interest in security topics (access control, endpoint security, Zero Trust).
• iGaming industry experience.
• Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Recruiting Process

• HR Interview
• Technical Interview
• Final Interview
  
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