Jobs at Djinni

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Ruby, Ruby on Rails, Postgres, Redis, Sidekiq, GraphQl, RabbitMQ

Requirements:

- Practical experience building systems in Ruby on Rails

- At least 6 years industry experience or equivalent

- Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance

- Familiarity with TypeScript, or similar modern strongly-typed language

- Proficiency using a variety of database technologies, both relational and non-relational

- Strong understanding and familiarity with CI/CD pipelines and automated tests

- An ability to work in service-based architectures as well as well-factored Rails monolith applications

- Highly independent and able to effectively self-organize and prioritize work

- The ability to write clean code, and the discipline to write effective automated tests to deliver high-quality system improvements

- An ability to effectively break down larger bodies of work for delivery as a series of small, self-contained changes to the system

- Excellent spoken and written communication skills

- BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience

Bonus Points

- Experience with NodeJS and React

- Experience in the retail and/or fuel & convenience industries

- Experience working in distributed teams

- Experience with Nest.js and/or GraphQL

Responsibilities:

- Collaborate closely with other Engineers, design and implement new functionality based on product objectives and requirements.

- Work with the broader product engineering team to plan and coordinate feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform.

- Work to continually learn, improve technology skills, expand knowledge of the our platform technologies, and gain increasing versatility across the breadth of our platform systems.

- Expand APIs and business logic, and as needed write or revise customer-facing API documentation.

- Work with our infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale.

- Support operations and infrastructure teams for issue resolution on relevant applications or services running in production environments.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Flexible working hours;

- A unique and friendly environment where everyone can explore and learn new technologies.

Who We Are 

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee. 

Requirements:  
- Operational knowledge of modern operating systems and networking; 

- Experience with common cloud services: AWS, GCP, and Azure; 

- Network Security and expertise in network pentesting; 

- Security testing of web applications, web services, mobile apps (hybrid and native), and IT infrastructure; 

- Understanding security certifications (PCI DSS / SOC2); 

- Ability to apply modern Application Security methodologies and frameworks; 

- Ability to use at least one modern programming language; 

- Practical experience with Burp Suite; 

- Experience with IDS, IPS, SIEM configuration; 

- Upper-intermediate English level. 

Responsibilities:  

- Requirements analysis, performing penetration testing and security audit; 

- BE, WEB, cloud and mobile clients testing; 

- Vulnerability reporting and remediation process; 

- Communication with development and project management teams; 

- Prepare security testing reports; 

- Prepare and support internal documentation for the project. 

PAR Retail Offers: 

- Long-term employment; 

- Competitive compensation with regular performance-based salary and career development reviews; 

- Paid vacations and sick leaves; 

- Health insurance program; 

- Flexible working hours; 

- Sponsored company educational program, corporate library; 

- Funny celebrations, team outings, and company events; 

- A unique and friendly environment where everyone can explore and learn new technologies. 

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Stuzo, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Who You Are:

We are seeking a skilled and proactive Support Engineer Scan Data with expertise in Node.js and intermediate SQL to join our team. The ideal candidate will be responsible for managing the day-to-day operations of our scan data processes, submitting files, correcting errors, and ensuring the smooth running of our systems. Proficiency in Python is a plus.

Responsibilities + Activities:

- Oversee and manage week-over-week and day-over-day scan data processes to ensure the timely submission and processing of data files.
- Monitor system performance and respond to issues promptly to maintain smooth operations.
- Other operational tasks as assigned by management.
File Management:
- Submit and manage scan data files, ensuring accuracy and completeness.
- Identify, diagnose, and correct errors in file submissions and data processing.
System Maintenance:
- Perform regular maintenance tasks to ensure the reliability and performance of scan data systems.
- Troubleshoot and resolve technical issues related to Node.js applications and SQL databases used in scan data processing.
Development and Scripting:
- Develop and maintain scripts and tools using Node.js to automate routine tasks and improve operational efficiency for scan data processes.
- Utilize intermediate SQL skills to manage and query databases effectively, ensuring accurate scan data handling.
- Python knowledge is a plus for additional scripting and automation tasks.
Documentation:
- Document all operational procedures, error corrections, and maintenance activities meticulously.
- Maintain detailed records of system configurations, changes, and troubleshooting steps specific to scan data operations.
Collaboration and Communication:
- Work closely with other technical staff, third parties, support teams, and clients to address technical issues and requirements related to scan data.
- Communicate effectively with stakeholders to provide updates and gather feedback on scan data processes.
 

Experience & Skills You’ll Need:

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent experience.
- Proven experience as a Support Engineer or in a similar operational role, with a focus on scan data solutions or similar systems.
- Experience with Node.js development and intermediate SQL.
- Proficiency in Node.js for developing and maintaining applications and scripts for scan data processes.
- Intermediate SQL skills for querying and updating data, specifically for scan data.
- Familiarity with SFTP, POS systems, and data processing workflows.
- Basic understanding of Python is a plus.
- Excellent documentation skills with a keen eye for detail.
- Ability to create clear and concise technical documents, user manuals, and procedural guides specific to scan data operations.
- Familiarity with scan data processes with consumer packaged goods. 
- Proficiency in managing and utilizing UPC codes and maintaining comprehensive product catalogs.

Will be a plus:

Certifications in relevant technical fields (e.g., Microsoft SQL Server, AWS Certified Developer).

We offer:

- Long-term employment;

- Competitive compensation with regular performance based salary and career development reviews;

- Flexible working hours;

- Unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

What are you going to do? 

We're looking for a product designer to help create and shape our products: fuel and loyalty platforms built for the US market. You'll lead projects end to end, working closely with engineering and stakeholders, and you'll help stand up design practice in our team. We expect a broad range of design skills, exceptional taste, and fluency with the latest AI design workflows. 

What you'll own 

• Design end to end across our vendor-facing and internal surfaces: research, flows, UI, and the details that make it usable at volume. 
• Work directly with product and engineering from the start of a problem, not just at handoff, shaping what gets built and not only how it looks. 
• Use AI-assisted design and prototyping tools as part of your default workflow, moving from idea to tested design fast, and help bring those workflows into our existing legacy designs. 
• Establish research and customer insight practice, so evidence is embedded from problem framing through delivery. 
• Drive competitor and market analysis, including the best current design patterns and industry examples, and use it to shape design direction and inform strategic priorities across teams. 
• Ground decisions in analytics and real usage data rather than preference alone. 
• Build and maintain a design system that holds up as the product and the team grow. 
• Give engineering enough clarity to build confidently, without needing pixel-perfect specs for everything. 

Requirements 

• 5+ years designing digital products for mobile and web. 
• A portfolio that demonstrates both design sensibility and real product depth. 
• Demonstrated research ability: you can plan it, run it, and turn it into direction. 
• Fluency with AI tools, with the ability to work directly in code rather than relying solely on prompts. 
• Strong Figma fundamentals: components, auto layout, variables, and systems that hold up under other people's hands. 
• Excellent communication, with a track record of working effectively with US-based stakeholders. 

Nice to have 

• Experience in retail, fueling, or loyalty domain products. 
• Experience improving user flows in complex domains with a large user base and high event volume. 
• Motion and brand design skills you can apply to product and marketing surfaces. 

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- A unique and friendly environment where everyone can explore and learn new technologies.

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.
We are looking for a Devops Team Lead to join our team. If you are passionate about high-load systems, solving complex engineering challenges, and working with modern tech stacks, this is the place for you.

Required skills:

• 3+ years in a DevOps leadership role (team management, hiring/firing, mentoring, reporting, workflow optimization).
• Strong expertise in AWS (multi-account organizations, networking, security, cost optimization).
• Advanced Kubernetes experience (EKS preferred): HA networking, autoscaling, PodDisruptionBudgets, NodeGroups, service mesh & CNI (e.g., AWS VPC-CNI, Cilium/eBPF).
• Infrastructure as Code: Terraform (multi-environment modules, GitOps automation), Helm; understanding of CloudFormation as a plus.
• Cloud-native CI/CD: GitHub Actions, Jenkins, FluxCD or ArgoCD (GitOps), can design secure deployment pipelines for PHP, Go.
• Observability & Monitoring: Prometheus, Grafana, Alertmanager, New Relic, Sentry; experience writing custom metrics/alerts.
• RDBMS expertise: Practical experience with MySQL/Aurora performance, backup/restore automation, failover.
• Security: Strong understanding of Zero-Trust, IAM, network segmentation, SSL/TLS, WAF, DDoS protection, secrets management (AWS Secrets Manager/External Secrets Operator).
• Networking fundamentals: VPC design, Ingress/Load Balancers, troubleshooting.
• Automation & Scripting: Python/Bash for operational automation, integrations, and tooling.
• High-load experience: Scaling distributed systems used globally (latency optimization for multi-region deployments).
  
   

Would be a plus:

• Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, failover strategies.
• Experience with PCI DSS, or equivalent compliance frameworks.
• Caching/CDN and storage optimization: Redis, Cloudflare, S3 tiering.
• Linux systems internals, performance tuning.
• Experience with Kafka/MSK or other streaming systems.
• Strong background in cost optimization techniques across AWS/GCP/Azure.

Responsibilities 

• Lead and grow the DevOps team, set priorities, improve delivery workflows, and ensure high service availability.
• Lead the development and support of Kubernetes-based infrastructure across multiple AWS accounts.
• Maintain Infrastructure as Code (Terraform) and GitOps deployment practices.
• Support continuous delivery and operational excellence through optimized CI/CD pipelines and automation.
• Ensure strong monitoring, incident response, and system performance across all environments.
• Collaborate with engineering and product teams to drive infrastructure improvements aligned with business needs.
• Strengthen security controls, access management, and compliance across the platform.
• Manage Cloudflare security and performance services.

What we offer:

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: No tech troubles — a MacBook and all necessary equipment are provided for use to ensure comfortable and efficient work.
• Learning & Development: It is a pleasure for us to watch you grow. We cover your learning costs (courses, conferences).
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure. 

Requirements:
 

• 3+ years of experience in commercial projects with a portfolio demonstrating exceptional Art Direction skills
• Proven experience leading teams of Artists and Animators
• Experience managing multiple projects and/or teams simultaneously
• Strong verbal and written communication skills, including experience working with international clients
• Fluent English (Upper-Intermediate or Advanced level)
• Self-motivated with strong problem-solving skills and a proactive, can-do attitude
• Familiarity with animation principles; experience with Spine is a plus
• Experience in online casino/gaming is a plus

• Hands-on experience with AI tools as part of everyday work is a must

  
  
  
  Responsibilities:
   

• Lead the creative vision of projects, providing clear direction and constructive feedback to the team
• Manage project timelines, estimates, budgets, and ensure high-quality delivery
• Collaborate closely with cross-functional teams, including Product, Engineering, and Design
• Communicate regularly with clients, providing updates and managing expectations
• Mentor and support junior team members, fostering professional growth
  
  
  Why Choose Us?
   
• Flexible working hours and location (office, home, or beach — your choice!)
• Paid vacation (20 working days per year) and sick leave (5 working days per year)
• Sabbatical opportunities
• Personal development plan
• English-speaking club
• Skills training and education office (internal & external experts, mentorship programs)
• Well-structured processes using corporate Confluence and other tools
• Open-minded management with transparent communication of company strategy and plans
• Performance-based reviews
• Focus on stress management through regular one-on-one meetings, transparent communication, and a strong feedback culture
• Corporate team-building events, marathons, and online challenges
• Family-friendly policies, including congratulatory gifts for personal milestones (e.g., birth of a child, wedding, etc.)

We are looking for a Senior/Lead AI Engineer specializing in Agentic AI and LLM-based systems to help design and implement production-grade AI capabilities.

The role combines strong backend engineering expertise with hands-on Generative AI experience. You will be responsible for building reliable AI services, integrating LLM-based solutions into enterprise applications, and establishing engineering practices required to operate AI features at scale.

You will work closely with AI engineers, backend developers, architects, and product teams to deliver secure, scalable, and maintainable AI solutions.

Requirements

• 5+ years of software engineering experience with strong backend/distributed systems background.
• 2+ years of experience building and operating production Generative AI / LLM-based systems.
• Strong Python engineering skills and experience developing production services.
• Hands-on experience with LLM application development and AI agent frameworks.
• Experience with frameworks such as LangGraph, Strands Agents, Semantic Kernel, or similar technologies.
• Experience designing AI workflows, tool integrations, and agent orchestration patterns.
• Strong understanding of LLM capabilities, limitations, model selection, and optimization strategies.
• Experience designing evaluation approaches for AI systems, including quality measurement and regression testing.
• Experience building secure AI solutions considering data privacy, access control, and responsible AI practices.
• Strong AWS experience, including services such as Amazon Bedrock.
• Experience with Infrastructure as Code (Terraform / CloudFormation).
• Experience designing event-driven architectures and scalable cloud services.

Job responsibilities

• Design and develop production-grade LLM-powered applications and agentic AI workflows.
• Build AI services using Python and modern AI frameworks.
• Develop reliable backend services supporting AI-driven functionality.
• Design and implement integrations between AI services and enterprise applications.
• Work with LLM platforms and evaluate model capabilities, performance, and cost trade-offs.
• Develop AI agent workflows including tool integrations, memory/session management, and orchestration.
• Establish best practices for prompt management, AI evaluation, testing, and continuous improvement.
• Design scalable solutions for AI output validation, monitoring, and production support.
• Collaborate with application teams to define API contracts and integration patterns.
• Support deployment and operation of AI workloads in cloud environments.

We're a conversion rate optimization (CRO) agency working with ecommerce brands on Shopify. As our client base grows, we're hiring multiple Shopify developers to join our team and build/implement Shopify stores from completed Figma designs.

You won't be designing — our team hands you a finished Figma file, and your job is to turn it into a pixel-perfect, fast, fully functional Shopify store.

What you'll do:

• Build Shopify themes (Liquid, HTML, CSS, JS) from provided Figma designs — pixel-accurate implementation
• Set up product pages, collections, cart, checkout flow, and navigation to match the design
• Build custom sections/blocks (Online Store 2.0) so content stays easily editable for our team/clients
• Integrate relevant apps (reviews, upsells, bundles, email capture, etc.)
• Optimize for page speed, mobile responsiveness, and Core Web Vitals
• Test across devices/browsers and fix bugs pre-launch
• Work across multiple client projects at once, coordinating with our internal team

What we're looking for:

• Solid hands-on Shopify development experience — portfolio of live stores required
• Strong Liquid, HTML/CSS, JavaScript
• Proven ability to convert Figma designs into accurate, responsive Shopify builds
• Experience with Online Store 2.0 sections/blocks
• Comfortable managing multiple client projects/codebases at once
• Good communication and reliable delivery on timelines
• Bonus: Shopify API/app development experience

Details:

• Multiple positions open — all experience levels considered
• Test project to start with potential of a full time contract 
• Fully remote. 
• Paid per project 
• Flexible hours 

To apply, please share:

• Links to Shopify stores you've built
• An example where you implemented a design (Figma or otherwise) — screenshots/comparison welcome
• Availability and rate expectations

You will become a part of the Trinetix Presale Team, working together with Sales and Delivery to prepare compelling and highly competitive proposals for our potential clients. As a Presale Manager, you will coordinate team efforts on the proposal development activities starting from initial clarification calls, internal alignment with Sales and Delivery, solution design, estimation, and planning. As part of these activities, you will communicate with various internal teams to ensure their expertise is involved where needed, as well as present the proposals to our potential clients and handle delivery-related objections. You will take part in building an AI-augmented Presale Function together with Trinetix presale and technology experts. Your key responsibility will be timely and high-quality preparation of the proposals aligned with the key internal stakeholders.
 

Requirements: 

• 5+ years of commercial software development experience in enterprise-level systems in the role of Project Manager or Delivery Manager 
• Experience coordinating presales efforts from the introduction meeting with the client to proposal presentation and delivery-related objection handling 
• Experience facilitating estimation sessions and converting effort estimates to solid delivery plans and roadmaps 
• Understanding presales specifics (time limitations and ambiguity) 
• Experience both with non-formal, highly interactive presales and formal RFP responses 
• Strong written and verbal communication skills 
• Experience communicating with technical and non-technical stakeholders from the USA and/or Europe 
• Experience in presenting the proposal and facilitating client calls with VP- and CxO-level client stakeholders 
• Ability to coordinate a group of SMEs and quickly turn them into a highly productive team 
• Hands-on experience with document/presentation development tools (e.g., MS Word/Google Docs; MS Powerpoint/Google Slides) - ideally you should be able to prepare a good-looking, logically structured presentation/document with solid storytelling even if the designer/copywriter is not available (although we will provide such help in most cases) 
• Understanding of the financial aspects of the software delivery – revenue, margin, costs 
• Understanding of the typical delivery models (project-based vs talent-based; Time-and-Materials, Fixed Price, etc)  
• Advanced level of English or higher  
   

Nice-to-haves: 

• Experience using AI tools within the presales cycle 
• Experience facilitating client workshops 

Responsibilities: 

• Coordinate presale team efforts within the full presale cycle 
• Lead the development of presale documents (documents, presentations, financial models), balancing hands-on work and delegation to the team members 
• Facilitate internal meetings (opportunity qualification, sales strategy alignment, proposal review calls) 
• Facilitate proposal presentation meetings and be the leading presenter 
• Balance the (potentially contradicting) interests of internal stakeholders (primarily Sales and Delivery) to ensure competitive proposals without risky over-commitments 
• Participate in the Presale Function transformation initiatives (development of templates and practices, etc) 

COMFY — the leading omnichannel retailer of household appliances and electronics in Ukraine with over100 stores, which is among the top three e-commerce platforms. Every fourth Ukrainian family shops at COMFY.

We invite you to join the core team launching a new strategic direction for the company. As a Senior Backend Engineer, you will play a key role in building the technical foundation of a product that will reach millions of users. You will work closely with the CTO and senior colleagues to design a scalable microservices architecture, fostera culture of engineering excellence, and mentor the team. This is a unique opportunity to build a user-oriented product almost from scratch, with a tangible impact on the everyday life of Ukrainians.

Requirements:

Must have:

• 5+ years of software engineering experience

• 3+ years of Go development experience

• Strong experience with microservices architecture

• Proficiency in PostgreSQL, MongoDB, Redis, Elasticsearch

• Experience with Kafka

• Experience with Docker/Kubernetes

• Strong system design and communication skills

Nice to have:

• Experience with e-commerce platforms

• Experience with high load systems 

• Familiarity with event-driven architectures

• Experience in product-oriented engineering teams

• Mentoring experience

Your responsibilities:

• Microservices architecture: design and develop Go-based services  that process more than 100,000 transactions daily with a response time under 300 ms.
• Technical leadership: define development standards, establish best practices, and participate in decision-making on architectural committees.
• System integration: ensure smooth integration of new services into the existing technical infrastructure.
• Performance optimization: use PostgreSQL, MongoDB, Redis, Elasticsearch to maintain system stability under high loads.
• Cross-functional collaboration: interact with product managers, front-end engineers, and DevOps to deliver user-centric solutions.
• Knowledge sharing: support teammates, foster engineering culture and mentor middle and senior-level engineers.

Why join us:

• Technical autonomy: shape architectural solutions and set engineering standards.

• Real impact: your code will serve millions of Ukrainian families every day and transform the landscape of  e-commerce in Ukraine.

• Direct access to leadership: collaborate regularly with technical management.

• Social responsibility: join a company that actively supports Ukraine.

What we offer:

• A team of professionals and an innovative work environment
• A stable workload without a routine — every day is different
• The possibility of professional growth
• A comfortable office in Dnipro, a friendly atmosphere and an open culture
• Flexible work format (office/hybrid/remote)

Write to us if this sound like you ✉️

We’re a fast-growing outsourcing IT company that’s been around for 13 years, and we’re on the lookout for a Scrum Master for a long-term product-driven project.

You’ll be joining a multi-team Smart City software ecosystem built for the Middle East market. It’s a fully agile product-driven setup, with real users and real impact.

You’ll work mostly on the team level with 2–3 cross-functional Scrum teams, helping them stay focused, deliver value, and continuously improve. If you enjoy empowering teams and love seeing progress happen, let’s talk! 

Requirements:

• 3+ years of proven experience as a Project Manager or Scrum Master in a software development environment, including at least 2 years specifically as a Scrum Master in product teams.
• Hands-on facilitation, mentoring, and coaching skills.
• Solid knowledge of Agile approaches and frameworks (Scrum, Kanban) and the ability to apply them pragmatically.
• Experience working with multiple teams simultaneously.
• Experience with team and process metrics (including delivery metrics).
• Understanding of software development lifecycle and delivery principles.
• Understanding of modern engineering culture and practices (e.g., CI/CD, test automation, DevOps culture, feature flags, pair programming, etc) and ability to support their adoption within teams.
• Practical experience in change management.
• Strong systems thinking, empathy, active listening, and critical thinking.
• Ability to explain complex concepts simply and clearly.
• Proficiency with project management software and tools.
• Problem-solving skills and the ability to adapt to changing circumstances.

Nice to have:

• Agile certifications (PSM, KMP, etc.)
• Understanding of change management in complex environments.
• Experience with scaling frameworks (LeSS, Nexus, etc.)
• Experience working in a project-based environment

Responsibilities:

• Analyze current team processes and build a roadmap for improvement.
• Define and track team/process/delivery metrics and visualize progress.
• Coach and mentor teams to foster growth, autonomy, and self-management.
• Collaborate with the Product Owner to improve backlog refinement and goal-setting processes.
• Identify risks and remove impediments, including dependencies and bottlenecks.
• Support cross-team collaboration and communication with stakeholders.
• Facilitate team events: Daily Scrums, Sprint Planning, Reviews, Retrospectives – while empowering teams to lead these sessions themselves.
• Promote a healthy team dynamic, facilitate conflict resolution, and monitor team health via observation and 1:1s.
• Mentor teams on Agile practices, Definition of Done, and effective tooling.
• Encourage and support the adoption of strong engineering practices like continuous delivery, use of feature flags, test automation, clean code, frequent refactoring, and fast feedback loops to help teams deliver high-quality, reliable software.
• Lead internal workshops/trainings on Agile techniques and tools.
• Ensure transparency through effective visualization (e.g., product goals, sprint targets, metrics).
• Work with PO and stakeholders on roadmap communication and sprint-to-product goal alignment.
• Continuously improve the Product Backlog Refinement process:
• Teach effective PBI creation and splitting techniques
• Support technical task prioritization
• Ensure backlog clarity, order, and visibility

What We Offer:

• Competitive salary
• Loyal, open-minded management and the ability to influence decision-making
• A collaborative and innovative environment with room for professional growth

We are looking for a Tender / Bid Manager to join our team and take ownership of finding and managing new business opportunities through RFPs, RFQs, tenders, and other procurement opportunities in the U.S. market.

The main focus of this role is to identify relevant opportunities, analyze requirements, determine whether we are a good fit, and coordinate the preparation and submission of competitive technical and commercial proposals together with our internal team.

What we are looking for

• 2+ years of experience in Project Management, Business Analysis, Presales, Business Development, or a related role in IT.
• Practical experience working with RFP, RFQ, RFI, or tender documentation.
• Experience analyzing requirements and assessing whether an opportunity is worth pursuing.
• Strong organizational and project coordination skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work with complex documentation.
• Strong analytical and structured thinking.

• English — at least B2+

   

Will be a strong plus

• Will be a strong plus
• Background in U.S. government procurement or work with public-sector clients.
• Familiarity with U.S. federal RFPs and procurement platforms.
• Background in IT outsourcing, software development, or technology companies.
• A background in Business Analysis, Project Management, Presales, or Business Development.
• Ability to prepare and present demos, PoCs, or solution concepts.

• Ability to support projects from proposal/award through delivery.

   

Location

U.S. or Canada

Remote position.

What you will do

RFP & Opportunity Research

• Monitor U.S. government procurement platforms and other relevant sources to identify suitable RFPs, RFQs, RFIs, and IT opportunities.
• Research and qualify potential opportunities based on our expertise, capabilities, previous experience, and available resources.
• Analyze RFP documentation, including scope of work, technical and business requirements, eligibility criteria, deadlines, and evaluation criteria.
• Assess whether the company meets the requirements and make Go / No-Go recommendations.
• Identify potential risks, gaps, and requirements that need clarification before submission.

• Maintain a structured pipeline of relevant opportunities and track their status and deadlines.

   

Proposal & Bid Management

• Coordinate the RFP response process from qualification through final submission, working closely with cross-functional teams throughout the process.
• Develop proposal plans, timelines, and internal deadlines in collaboration with the relevant team members.
• Work collaboratively with developers, designers, QA, PMs, technical specialists, and management to prepare proposals and ensure all requirements are addressed.
• Analyze and structure customer requirements into clear high-level functions and areas, helping the internal team understand the scope and key expectations. 
• Collect and structure the necessary technical, commercial, and company information.
• Coordinate the preparation of technical and commercial proposals, presentations, case studies, and other required documentation.
• Ensure that all requirements are addressed and that submissions are complete, accurate, and delivered on time.

• Analyze won and lost opportunities and provide insights that can improve future bid strategy.

   

Solution & Demo Preparation

• Work with the technical team to develop the proposed solution based on the customer's requirements.
• Coordinate the preparation of demos, prototypes, or proof-of-concepts when required.
• Help structure the company's vision and proposed approach for the customer.
• Prepare presentation materials and executive summaries.

• Participate in customer meetings, clarification sessions, and proposal presentations together with technical and management representatives.

   

Project Management - Plus / Potential Growth Area

Our primary focus for this role is RFP and Bid Management. However, experience in Project Management or Business Analysis will be a strong advantage. In case of a successful bid, there may be an opportunity to continue working with the project, supporting or taking ownership of its delivery together with the team.

This means the role can potentially grow from opportunity identification and proposal management into project delivery and client management.

Why join us?

• Work with U.S. government and enterprise technology opportunities.
• Have a direct impact on the company's business development and growth.
• Work closely with experienced technical and management teams.
• Have a high level of ownership and autonomy.

PSP Manager

We are looking for an experienced PSP Manager (Gambling) to join our payments team and take ownership of PSP performance, payment integrations and payment operations across our B2C brands and B2B platform.

You will manage relationships with PSPs, acquirers and payment providers, drive new payment integrations, monitor payment performance and conversion, optimise routing and work closely with Product, Engineering, Risk, Fraud, Finance and Customer Support teams.

This is a hands-on role for someone who combines strong payments expertise with analytical, technical and commercial skills.

Requirements:

• 3+ years of experience in online payments, with significant hands-on operational ownership
• 3+ years of experience in iGaming, betting, fintech serving gambling, or another regulated/high-risk online sector
• Proven experience managing multiple PSPs, acquirers, aggregators and alternative payment methods
• Experience working across multiple brands, markets, currencies and merchant accounts
• Strong understanding of card acquiring, e-wallets, bank transfers, open banking and local payment methods
• Experience with payment gateways or orchestration platforms such as PaymentIQ, Praxis, Corefy, BridgerPay or similar
• Good understanding of APIs, webhooks, redirects, callbacks, payment statuses and transaction flows
• Experience leading or coordinating PSP/payment-method integrations, UAT and go-live
• Strong analytical skills and ability to investigate payment issues using PSP portals, dashboards and transaction data
• Proven experience improving payment acceptance, conversion or payment reliability
• Understanding of 3DS/SCA, fraud, chargebacks and payment-risk controls
• Experience negotiating commercial terms and operational SLAs with payment providers
• Strong Excel/Google Sheets and BI skills; SQL or the ability to independently analyse transaction data is a strong advantage
• Strong written and spoken English
• Willingness to participate in a defined payment escalation rota

Responsibilities:

• Manage the portfolio of PSPs, acquirers, aggregators, banks and other payment partners
• Own day-to-day PSP performance, escalations, operational reviews and provider scorecards
• Evaluate and onboard new PSPs and payment methods based on market coverage, performance, commercial terms and operational requirements
• Lead the business and operational side of new payment integrations, from requirements and testing through to launch and post-launch monitoring
• Monitor payment acceptance, conversion, technical failures, declines, pending transactions and payout performance across markets and providers
• Investigate payment incidents and coordinate resolution with PSPs, Engineering, Product, Risk, Finance and Customer Support
• Optimise payment routing, cascading, failover and provider configuration to improve payment performance and resilience
• Analyse transaction data to identify performance deterioration, technical issues and payment-risk patterns
• Work with Risk, Fraud, Compliance and BI teams to identify suspicious payment activity while maintaining appropriate risk controls
• Support commercial negotiations covering processing fees, reserves, settlement terms, volume commitments and SLAs
• Maintain payment documentation, integration roadmaps, provider records, incident history and business-continuity plans
• Support B2B clients with payment-provider connectivity, payment-method configuration, testing and operational handover
• Identify opportunities to improve the player payment journey and overall payment experience

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Important: 

This role follows non-standard schedule. There are no night shifts, but the working hours will be agreed upon with the team to ensure 24/7 operational coverage.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are growing and looking for an experienced and proactive CRM Manager to join our team. You will play a key role in managing user communications, optimizing retention strategies, and driving product growth as we scale.

Requirements:
- 2+ years of experience in CRM/Retention, ideally in iGaming or a similar high-frequency industry (e-commerce, fintech);
- Solid understanding of key metrics: DR, OR, CTR, LTV, ARPU, CR, Retention Rate, Churn Rate, ROMI;
- Hands-on experience with CRM/marketing automation platforms (e.g. Optimove, Customer.io, or similar);
- Good analytics skills;
- Experience running tests and interpreting statistically significant results;
- Comfortable working cross-functionally and organizing your own workload independently;
- English at B1+ level for reading professional documentation/analytics.

Responsibilities:
- Develop and launch omnichannel CRM campaigns (email, push, SMS, in-app, etc) within the agreed retention and monetization strategy;
- Build and maintain user segmentation based on behavioral and product metrics;
- Form and test reactivation and churn-reduction hypotheses within assigned segments;
- Run A/B, multivariable tests, document results, and draw data-driven conclusions;
- Analyze the performance of your own CRM activities (CR, ARPU, Retention, bonus engagement) and prepare regular reporting;
- Ensure the quality and timeliness of campaign content, and compliance with brand guidelines and tone of voice;
- Maintain documentation for your campaigns, sendings, following established templates and testing frameworks;
- Suggest new retention ideas based on market observations and results of your own campaigns.

What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.