Jobs at Djinni

Vidar Systems is a Ukrainian startup in the field of acoustic technologies, operating at the intersection of defense and security. We develop acoustic systems that use sound to determine the location of hostile objects, including artillery and drones.

About the Role
Become a core member of our high-impact engineering team and architect the AI systems that protect Ukraine’s frontline defense. You will own the full lifecycle of ML solutions—from design to edge deployment—in a mission-critical acoustic reconnaissance environment.

What You’ll Do

• Design, implement, evaluate, and optimize ML/DL models for acoustic detection and classification tasks.
• Collect, clean, and preprocess datasets for model training and evaluation.
• Write modular, testable code for preprocessing, model inference, and automation tasks.
• Develop and maintain robust data pipelines to support efficient model training and evaluation workflows.
• Develop strategies for model quantization and compression to ensure high performance on resource-constrained hardware.

What You Need

• Bachelor’s or Master’s degree in Computer Science, Mathematics, Statistics, or a related field.
• 2+ years of professional Python experience in ML/DL production applications.
• Hands-on expertise in designing, training, and integrating ML systems into production environments.
• Deep experience with TensorFlow, PyTorch, PyTorch Lightning, scikit-learn, NumPy, and Pandas.
• Strong analytical, communication, and problem-solving skills; ability to thrive and execute independently in a high-stakes, fast-paced startup environment.
• Good technical English.

Nice to Have

• C/C++ experience (especially valuable for our next-generation systems).
• Background in the audio domain or digital signal processing (DSP).
• Proficiency in training unsupervised learning models.
• Experience with the optimization and deployment of ML models on edge devices.

Our Recruitment Process

1. Intro call with recruiter — 45 min
2. Technical interview with ML Lead — 90 min
3. Test task — 4–6 hours
4. Final interview with ML Lead and CTO — 60 min

Why Join Us?

• High Autonomy: Shape the direction of our software solutions with minimal oversight and maximum ownership.
• Innovation at the Edge: Contribute to military acoustic reconnaissance systems at the forefront of defense tech, redefining ML in harsh, real-world acoustic environments.
• Flexible Work Options: Benefit from adaptable arrangements and a culture that truly values your input and well-being.

Required skills

— English proficiency: Upper-Intermediate level or above;
— Proficiency in Google Workspace and MS Excel;
— Previous experience in customer service is required;
— Highly organized, detail-oriented, and able to work independently;
— Strong analytical and problem-solving skills;
— Strong business acumen and excellent relationship-building skills;
— Proactive, adaptable, and able to respond quickly to changing priorities;
— Highly responsive, with the ability to work effectively under pressure and handle stressful situations.
 

As a plus

— Experience in AdTech
— Experience with Prebid, server-to-server integrations, or SDK mediation setups
— Experience leading or mentoring junior team members in an ad tech environment
— Knowledge about adservers, OpenRTB, VAST, SSP, DSP
 

We offer
— Comfortable working environment in a modern Kyiv office

— Opportunity to work in a multicultural, friendly, and collaborative team
— Internal learning and professional development opportunities
— Competitive salary linked to the USD
— All necessary tools and equipment to support your work
— Strong team culture built on knowledge sharing, collaboration, and continuous professional growth
— Exciting and ambitious projects where you can make an impact and unlock your full potential
— Paid annual leave, sick leave, and public holidays
— An additional paid day off on your birthday
 

Responsibilities

— Own a portfolio of publisher and demand partner accounts, serving as the primary strategic point of contact
— Lead endpoint integrations via OpenRTB across both supply and demand sides
— Monitor and optimize performance across ad servers, SSPs, and quality tools, proactively identifying issues, mismatches, and revenue growth opportunities
— Daily monitoring of performance of managed accounts
— Communicate with partners and represent Luna Media’s standards externally, while coordinating cross-functionally with internal teams
— Manage multiple platforms and partnerships simultaneously with a high degree of ownership and organization
 

Project description

Luna Media is redefining how digital advertising works, connecting premium supply with smart demand across Mobile (in-app) and CTV through cutting-edge programmatic technology, AI-driven optimization, and real-time bidding. We move fast, think big, and build partnerships that last.

We’re looking for a Programmatic Account Manager to join our team. In this role, you’ll own strategic partner relationships while overseeing the technical operations, performance optimization, and day-to-day management of integrations and traffic flows. This is a position for someone who brings both a commercial mindset and deep technical fluency, someone who can lead partner conversations at a strategic level while still diving into the details when it counts.

Business Systems Manager — ERP & AI (Odoo)

About the Project

A US-based group of companies operating in industrial equipment service, fulfillment, utilities and contracting. Each legal entity runs its own Odoo database. You will personally own ERP across all of them; this is a hands-on implementation role, not a coordination or help-desk position.

What You'll Be Doing

• Own Odoo end-to-end across multiple company databases; you implement personally, not manage contractors
• Map business processes and configure Odoo: Accounting, CRM, Sales, Projects, Purchasing, Inventory, Field Service, Fleet, Maintenance, HR, Reporting
• Profile, migrate, validate, and reconcile master data and open transactions
• Design and build custom modules, scripts, APIs and ERP integrations
• Validate in staging and deploy to production, you hold full deployment authority
• Run cutovers, train users, and support the system after go-live
• Use AI as a working tool for analysis, development, testing and documentation
• Report directly to the CEO

Must Have

• 3+ years of hands-on Odoo implementation experience
• At least 3 completed end-to-end implementations with personal responsibility for configuration and go-live
• Odoo Accounting plus operational applications
• Multi-company/,multi-entity environments with strict data separation
• Odoo.sh administration: staging, production deployment, backup, rollback
• Python, XML, PostgreSQL, Odoo APIs, data migration, custom modules
• Practical use of AI in implementation, development, or testing
• English B2+, daily calls with the CEO and user training

Nice to Have

• Experience working with US-based clients
• Odoo certification (not required, implementation history matters more)

Conditions

• Fully remote
• Full-time, 8:00–16:00 Mountain Time (17:00–01:00 Kyiv)
• Direct work with the CEO, full ownership of the system, no layers of approval
• No test task or trial project. Selection is by portfolio, structured interviews and verification of past implementations

About the role
We are a fast-growing crypto IGaming with a high volume of on-site content. We’re looking for a Promo Manager to own promo campaigns, bonus mechanics, and website content management.

This role is ideal for someone detail-oriented, structured, and comfortable juggling multiple tasks without losing focus.

What you’ll do

• Manage website content (text & visuals): add, update, and remove outdated materials
• Plan and launch promotional campaigns, бонус offers, tournaments, and other mechanics
• Run A/B tests (campaigns, creatives), analyze performance, and optimize results
• Prepare clear briefs for designers and copywriters, and ensure delivery quality
• Coordinate translators working on localized content
• Handle requests from support and traffic teams
• Collaborate with the tech team to improve product features

Requirements

• Strong written Ukrainian
• Experience creating conversion-driven content (copy + visuals)
• Analytical mindset: ability to interpret campaign results and draw insights
• Confident use of Excel or Google Sheets
• Basic understanding of web development and UI/UX principles
• English level B1+

Nice to have

• Basic HTML knowledge (text formatting, tags)
• iGaming experience
• Experience with Jira or similar task management tools

Required skills

— English proficiency: Upper-Intermediate level or above;
— Proficiency in Google Workspace and MS Excel;
— Previous experience in customer service is required;
— Highly organized, detail-oriented, and able to work independently;
— Strong analytical and problem-solving skills;
— Strong business acumen and excellent relationship-building skills;
— Proactive, adaptable, and able to respond quickly to changing priorities;
— Highly responsive, with the ability to work effectively under pressure and handle stressful situations.
 

As a plus

— Experience in AdTech
— Experience with Prebid, server-to-server integrations, or SDK mediation setups
— Experience leading or mentoring junior team members in an ad tech environment
— Knowledge about adservers, OpenRTB, VAST, SSP, DSP
 

We offer
— Comfortable working environment in a modern Kyiv office

— Opportunity to work in a multicultural, friendly, and collaborative team
— Internal learning and professional development opportunities
— Competitive salary linked to the USD
— All necessary tools and equipment to support your work
— Strong team culture built on knowledge sharing, collaboration, and continuous professional growth
— Exciting and ambitious projects where you can make an impact and unlock your full potential
— Paid annual leave, sick leave, and public holidays
— An additional paid day off on your birthday
 

Responsibilities

— Own a portfolio of publisher and demand partner accounts, serving as the primary strategic point of contact
— Lead endpoint integrations via OpenRTB across both supply and demand sides
— Monitor and optimize performance across ad servers, SSPs, and quality tools, proactively identifying issues, mismatches, and revenue growth opportunities
— Daily monitoring of performance of managed accounts
— Communicate with partners and represent Luna Media’s standards externally, while coordinating cross-functionally with internal teams
— Manage multiple platforms and partnerships simultaneously with a high degree of ownership and organization
 

Project description

Luna Media is redefining how digital advertising works, connecting premium supply with smart demand across Mobile (in-app) and CTV through cutting-edge programmatic technology, AI-driven optimization, and real-time bidding. We move fast, think big, and build partnerships that last.

We’re looking for a Programmatic Account Manager to join our team. In this role, you’ll own strategic partner relationships while overseeing the technical operations, performance optimization, and day-to-day management of integrations and traffic flows. This is a position for someone who brings both a commercial mindset and deep technical fluency, someone who can lead partner conversations at a strategic level while still diving into the details when it counts.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Technical Support Engineer L3.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

Your working day lives in campaigns and cohorts: yesterday's test numbers in the morning, fresh hypotheses and creative briefs in the afternoon, stop-or-scale calls in the evening. You buy Meta traffic (Facebook and Instagram) for dating products in Tier-1 and Tier-2 GEOs, and your metric is paying users rather than leads, measured deep in the click → registration → activation → subscription → rebill funnel (rebill is the recurring charge on a renewed subscription).

Accounts, creatives and consumables are handled by the farming and creative departments. The company has worked in dating since 2011, so the funnel and product economics are already mapped and your focus stays on performance. You report to the Meta team lead.

What you'll do

• Run structured tests across audiences, creatives, prelanders (the intermediate pages shown before the offer) and GEOs, documenting each hypothesis and its outcome.
• Scale the campaigns that prove profitable, since budgets for working campaigns have no ceiling.
• Brief the creative department and receive finished assets within 24–48 hours of the hypothesis.
• Monitor spy tools (competitive ad research platforms) for what runs in your GEOs and why it converts.
• Manage ad accounts, including agency accounts and self-regs (self-registered accounts), anti-detect browsers and proxies, with farming supporting you.
• Keep your numbers current in the tracker and BI: spend, revenue, conversion to paying users and cohort LTV.
• Analyze cohorts with the analyst: where LTV is higher, and which creatives drive rebills rather than one-off subscriptions.
• Present your results to the team lead once a week: numbers, conclusions and the next test plan.

Requirements

• 1+ year (middle) or 3+ years (senior) of Meta buying.
• Personal spend from $1,000 per day, sustained rather than a one-off spike.
• Cases from the last 3–4 months: recent numbers outweigh years on a CV.
• Confident use of anti-detect browsers, proxies and trackers such as Keitaro or Binom.
• Command of the core metrics without a cheat sheet: CPA, ROAS, LTV and conversion at every funnel step.

Nice to have

• Dating vertical experience and a clear understanding of the difference between a lead and a paying user.
• English at B1 or above, enough for ad accounts, documentation and spy tools without a translator.
• Experience working with a dedicated creative team from written briefs.

What we offer

• Uncapped budgets at positive ROI: scaling is limited by the numbers, not by a finance department cap.
• The company covers all operational costs: ad accounts, proxies, anti-detect browsers and competitive research tools.
• A fast production loop, with a creative delivered from your hypothesis in 24–48 hours.
• Open numbers: your bonus is calculated from data you can see yourself in the tracker and BI.
• Fully remote work on a B2B or gig contract, with payouts on a fixed date.

Growth path

The compensation grid is itself a growth track, moving from 10% to 20% of profit as your volumes grow. Beyond that is a senior role with your own GEO pool and, for those who can teach, team lead of a new Meta team. The department is still being built, and team lead seats are filled from the inside.

Compensation

$1,000–3,000 base plus a bonus by the formula: % × (revenue − spend − consumables). The grid is progressive, from 10% to 20%, so a higher profit level means a higher share. The formula and the grid are set out in the contract and never change retroactively. Payouts are made on a fixed date every month.

Hiring process

A 30-minute screening call and an interview with the team lead, where your cases are reviewed on the numbers, followed by an offer. The full cycle takes up to 10 business days. Test budgets are always provided by the company, and buyers never spend their own money.

As a Digital Growth Account Manager, you will own the relationship with newly acquired clients, ensuring a seamless onboarding experience, successful campaign launches, outstanding communication, and long-term account growth.

This role combines strategic consulting, client success, operational excellence, and business development.

The ideal candidate enjoys building relationships, loves structured processes, communicates proactively, and can confidently coordinate multiple stakeholders without losing attention to detail.

What You’ll Do

Client Success & Relationship Management

• Become the primary point of contact throughout the client lifecycle
• Lead onboarding and campaign kickoff meetings
• Build trusted long-term client relationships through proactive communication
• Ensure every client always knows the current project status
• Maintain high client satisfaction 

Campaign Launch & Delivery

• Coordinate media planning and campaign setup
• Ensure campaigns launch on time and according to agreed KPIs
• Coordinate reporting schedules and campaign documentation

Strategic Growth

• Identify opportunities for upselling and expanding services
• Develop long-term account growth strategies

Reporting & Analytics

• Prepare weekly and monthly client reports
• Present campaign performance and business insights

• Track account health and delivery KPIs

   

What We’re Looking For:

• 3+ years of Digital Account Management experience
• Agency experience is highly preferred
• Experience managing multiple client accounts simultaneously
• Experience with international clients
• Middle East market experience is a strong advantage

Technical Skills

• Strong understanding of: Google Ads,Meta Ads
• Familiarity with digital media planning

Soft Skills

We’re looking for someone who is:

• Highly organized and detail-oriented
• Proactive rather than reactive
• Excellent at stakeholder management
• Confident communicating with senior client representatives
• Able to simplify complex information
• Process-driven and systematic
• Comfortable making decisions and taking ownership

Language Requirements

• English — Upper-Intermediate (B2+) or higher

Why Join Universal Parallel?

Remote-first culture: Work from anywhere while collaborating with an international team.

Warsaw Office: Prefer an office environment? You’re welcome to work from our Warsaw office.

Career Growth: Work directly with experienced Digital leaders and gain exposure to international brands.

Real Ownership: You’ll influence not only client success but also how our agency operates and scales.

We are looking for a strong Marketing Specialist who can take ownership of performance marketing and independently build and improve marketing processes. The company works with both products and services and already has active campaigns across Google Ads, Meta Ads, and TikTok Ads. This role is not just about managing ad accounts. We need someone who can develop a performance strategy, test hypotheses, analyze the full funnel, and drive measurable results.
 

Responsibilities

• Manage and optimize Google Ads, Meta Ads, and TikTok Ads
• Work with multiple brands and advertising campaigns
• Build and maintain a backlog of marketing hypotheses
• Plan and run A/B tests
• Analyze the full funnel: Lead → CRM → Sale
• Monitor and improve key performance metrics
• Work with landing pages and CRO
• Analyze and improve ad creatives and messaging
• Gradually take over campaign management from an external contractor
• Build and improve performance marketing processes independently
   

Requirements

• Strong hands-on experience in Performance Marketing
• Practical experience with TikTok Ads — required
• Strong experience with Meta Ads (Facebook & Instagram)
• Strong experience with Google Ads — Search, Performance Max, YouTube
• Experience managing meaningful advertising budgets, ideally $3K–$10K+ per project/month
• Strong understanding of analytics, conversion tracking and funnels
• Experience with A/B testing and CRO
• Understanding of high-converting landing page structures
• Ability to work independently and take ownership of results
• Experience working with AI tools for marketing and creative production is a plus
• Experience with content, creatives, websites or SEO is a plus
• Strong spoken English (B2+/C1) — required for ongoing communication with the client

What we offer

• Remote work
• Part-time schedule — approximately 20 hours/week
• Hourly compensation
• Direct communication with the client
• Opportunity to gradually take full ownership of performance marketing
• Potential to transition to an in-house full-time role and grow into managing the broader marketing function

Teliqon is a reliable cloud communication platform that provides innovative telecom solutions, including SIP Trunking, DID, Cloud PBX, and SMS services. Our mission is to enhance customer engagement and boost operational efficiency through next-generation communication technologies.

We're expanding our team and recruiting a skilled QA Engineer to ensure the high quality of our developed products. If you possess the required experience and are looking to be part of a dynamic work environment, we encourage you to connect with us.

Responsibilities:

• Test artifact creation (test plan, test cases, status report, test report etc)
• Collaborate with developers to resolve bugs and improve software quality
• Apply Agile principles effectively in day-to-day activities
• Perform functional testing in WEB applications, and back-end systems

Requirements:

• 2+ years of experience testing CRM, SaaS, ERP, or other business web applications
• Experience working with bug tracking systems (Jira, Azure DevOps, YouTrack, etc.)
• Experience with REST API testing using Postman, Swagger/OpenAPI, or similar tools
• Experience validating API requests and responses (JSON, HTTP methods, status codes)
• Experience testing import/export functionality (CSV, Excel).
• Experience testing integrations with third-party services (Email, SMS, Telephony, Payment Systems, Webhooks).
• Experience with MongoDB, PostgreSQL

Nice-to-Haves:

• Hands-on experience with SIP (Session Initiation Protocol)
• Experience in test automation (Cypress)

Benefits:

• Flexible work schedule and opportunity for professional development
• 21 days of paid vacation, 12 days day offs and sick leave
• Fully remote environment with no time/screen tracking
• After the probation period, benefit compensation is provided (courses, insurance, or sports activities)
• Provision of modern work equipment

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
 

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

About the role

We are looking for an experienced and self-driven Lead Systems Administrator to manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union who can work independently, provide remote support to multiple locations, and travel to European offices when on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.
 

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.
   

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.
   

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.
   

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.
   

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.
   

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.
   

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.
   

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.
   

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.
   

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.
   

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

We are seeking an experienced Senior Business Analyst to join a data management project within a leading pharmaceutical company.

The role will focus on Master Data Management (MDM), data modeling, and data governance, acting as a business counterpart to MDM and data platform teams. The Business Analyst will help translate business needs into clear data requirements, models, and processes, while supporting the development of downstream data structures and ontologies.

Responsibilities:

• Act as a senior business counterpart for MDM, data platform, and Foundry teams, owning the clarification and translation of business needs into actionable data requirements.
• Lead requirements discovery and analysis related to Master Data Management, including master data domains, attributes, relationships, business rules, hierarchies, and ownership.
• Work closely with business stakeholders and technical teams to define how master data should be structured, governed, and represented across downstream systems and data platforms.
• Support the definition and refinement of conceptual and logical data models, ensuring that business concepts and relationships are accurately represented.
• Facilitate discussions between business and technical stakeholders, proactively resolving ambiguities, inconsistencies, and gaps in data requirements.
• Contribute to the development and evolution of enterprise ontologies, including the definition of business entities, relationships, terminology, and semantic models.
• Support data governance activities, including data definitions, ownership, quality rules, standards, and consistency across systems.
• Analyze existing data structures and processes and recommend improvements to support scalable and consistent enterprise data management.
• Maintain clear documentation covering business requirements, data definitions, models, business rules, decisions, and dependencies.
• Validate proposed data models and delivered solutions with business stakeholders to ensure alignment with business processes and intended use.
• Collaborate closely with distributed stakeholders and teams, including colleagues based in the US.

Requirements:

• 5+ years of experience as a Business Analyst, Data Business Analyst, or similar role within complex enterprise environments, with significant exposure to data-related initiatives.
• Strong practical understanding of Master Data Management principles, including master data domains, golden records, hierarchies, relationships, matching, data ownership, governance, and lifecycle management.
• Experience translating complex business concepts into structured data requirements and data models.
• Good understanding of data modeling principles, including entities, attributes, relationships, reference data, and conceptual/logical data models.
• Experience working closely with MDM, data engineering, data architecture, or enterprise data platform teams.
• Ability to operate as an independent and senior business counterpart to technical teams rather than relying on engineering teams to drive requirements definition.
• Strong stakeholder management and facilitation skills, with the ability to work with both business and technical stakeholders and challenge assumptions when necessary.
• Experience with data governance, data quality, business glossaries, metadata, or data ownership frameworks.
• Familiarity with ontology or semantic data modeling concepts is highly desirable.
• Experience with Reltio or another MDM platform is a strong advantage, but specific Reltio expertise is not required.
• Experience with Palantir Foundry or similar enterprise data platforms is a plus.
• Pharmaceutical, healthcare, or life sciences domain experience is highly desirable.
• Basic understanding of SQL and data querying concepts is beneficial, but hands-on development or data engineering experience is not required.
• Strong analytical and problem-solving skills, with a high level of ownership and the ability to independently structure ambiguous business problems.
• Ability to work effectively in a distributed international environment.
• English: Upper-Intermediate or higher.
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Smarter is a management company responsible for defining the overall strategy of investment activities and ensuring optimal management and development strategies for each business unit within the group. The main areas of activity and focus of our company include the international fintech community SFORS (https://sfors.com), the brokerage company Statok (https://statok.global), and the product company Pine Software (https://pinesoftware.com.cy)

We are looking for a Middle Business Central Developer with solid understanding of ERP business processes, hands-on experience in the cloud version of Microsoft Dynamics 365 Business Central, strong AI development skills in an international environment. The ideal candidate can design and deliver scalable extensions, integrations, and optimizations while collaborating cross-functionally and maintaining high code quality standards on the Microsoft platform.
 

Responsibilities

• Development, support, and improvement of solutions on the Microsoft Dynamics 365 Business Central platform, considering business needs and user functional requirements.
• Creation and maintenance of extensions using the AL language, including integrations with external systems and services.
• Participation in designing the architecture of new modules and functionality, as well as optimization of existing processes in the BC system.
• Configuration of business logic, data processing procedures, and process automation within the ERP system.
• Testing, troubleshooting, and updating solutions according to changes in business requirements or regulatory environment.
• Ensuring code quality according to internal standards, documenting changes and implemented solutions.
• Providing technical support to key users, participating in resolving incidents and requests related to BC functionality.
• Collaboration with analysts, system administrators, and other teams to integrate Business Central with Power BI, DMS, payroll solutions, etc.
• Participation in implementation projects for new companies, adapting the system to local legislation, currencies, and reporting requirements.
• Proposing improvements to technical solutions, optimizing system performance, and supporting ERP architecture scalability.
  
   

Requirements

• 3+ years experience working with the cloud version of Business Central. 
• Knowledge of AL (Application Language) - the core programming language for Business Central development. 
• Understanding of the BC / NAV object model - including tables, pages, reports, events, and subscribers. 
• Experience in creating extensions - including work with Events & Subscribers. 
• Understanding of business processes (finance, sales, purchasing) - to implement ERP logic effectively. 
• Proficiency in Visual Studio Code + AL Extension - the main development environment. 
• Knowledge of SQL - for data navigation, table analysis, and testing. 
• Ukrainian (fluent) and English (Upper-Intermediate or higher). 
  
   

Nice to Have: 

• Knowledge of API, OData, SOAP/REST - desirable for integrating ERP with other systems. 
• Experience with CI/CD, DevOps, GIT - desirable for teamwork and version control. 
• Familiarity with testing, logging, and Unit Tests in BC - desirable if the company uses automated testing. 
• Understanding of data structures for integration with Power BI / DMS / Excel - desirable for cross-team collaboration. 
• Knowledge of older NAV versions or migration experience - an advantage if version upgrades are planned. 
• Completion of specialized courses and/or relevant certifications will be an advantage.
   

What We Offer

• Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters 
• Work-Life Balance – 25 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress 
• Investment in your energy – partial reimbursement for any sports activities that empowers you. 
• Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best! 
• Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration. 
• Island Relaxation 14 days a year – enjoy a getaway at the corporate villa in Cyprus. 
• Office of the Future – work at Unit City, where everything is designed for productivity, even during power outages or Modern Office in Larnaca – a stylish space for inspiration: open areas, cozy lounges, and functional meeting rooms – all for your comfort. 
  ‍ 
  Join the Smarter team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future! 
  
  
  Smarter is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted. Thank you for considering Smarter as your next career move!!