Jobs at Djinni

Responsibilities

• Full-cycle driver recruitment in the USA
• Maintaining and updating candidate data in the CRM/ATS
• Preparing job postings and managing communication with candidates
• Supporting pre-onboarding
• Tracking hiring progress and reporting recruitment results
• Assisting the HR department with daily operational tasks
• Communication with drivers regarding basic questions and documentation updates
• Creating and implementing new, alternative approaches to driver recruitment

What we’re looking for

• At least 6 months of experience in recruitment, HR administration, or a similar role
• Practical experience with candidate screening and interview coordination
• Strong organizational skills, attention to detail, and responsibility
• English level C1
• Confident use of Google Workspace (Sheets, Docs, Forms)

Working Conditions

• Schedule: Day shift from 3:00 PM to 11:00 PM (aligned with U.S. market hours)
• Office: Autonomous office with heat, water, and electricity available 24/7 near Vasylkivska metro station, Kyiv
• 15 paid vacation days + all U.S. public holidays
• Option to take additional days off and sick leave without a doctor’s note — trust and flexibility
• Paid sick leaves
• Compensation: Fixed salary of $1000 + bonus

Benefits

• Competitive salary with growth potential
• A team that values initiative, transparency, and accountability
• English and Spanish classes twice a week to improve communication skills
• Access to a corporate psychologist for mental health support
• Paid training and onboarding — we invest in your growth from day one
• Pet-friendly office — your furry friends are welcome
• Be part of a company that's redefining logistics in the U.S.

 Turbo XPD is next-generation logistics. If you're ready to grow with a driven team — we’re waiting for you!

Job Description

Technical Requirements:

• Experience: 5+ years in Applied ML/AI with a history of production-scale impact.
• Cloud: Hands-on AWS proficiency and MLOps expertise.
• Advantageous: Experience in Search, Personalization, or Dynamic Pricing.

Job Responsibilities

Core Responsibilities:

• Design: Build scalable pipelines for LLM, RAG, and Generative AI systems.
• Execute: Own the model lifecycle (Deployment → Monitoring → Optimization).
• Strategy definition: Align AI capabilities with retail/e-commerce business goals.

Department/Project Description

Senior Applied AI Developer
50% Dev | 30% Strategy | 20% Research

A premier global multi-brand retailer known for its unique blend of high-end fashion and editorial content. With a massive digital footprint of 100M+ monthly interactions, this technology-driven platform is a leader in the luxury e-commerce space, focusing on menswear, womenswear, and innovative lifestyle categories.

Skill Category

AI/ML

Keyskills - Must Have

• Machine Learning
• Pipeline Execution/ETL
• AI
• Python
• Data Warehousing
• Cloud Platform
• AWS

Prediction Market Platform

We are building a full-featured platform for trading on prediction markets (Polymarket, Kalshi, Limitless) with real bets, AI insights, and future copy-trading.

Development is already in progress — the new developer will join the ongoing workflow and immediately work on key parts of the product.

Responsibilities

• Implement the core architecture of the platform
• Aggregate and process data via APIs / WebSockets / subgraphs
• Develop backend and frontend
• Ensure system scalability and reliability for high-load traffic

Requirements

• Very strong senior full-stack experience
• Proven experience with production-grade and high-load systems
• Experience with real-time data and API integrations
• Node.js, PostgreSQL/TimescaleDB, Redis
• Self-driven and ready to join an active development process

Tech Stack

• Next.js + Vercel
• Node.js workers
• PostgreSQL / TimescaleDB
• Redis

IvorySoft is a people-first software engineering and IT consulting company. We provide complex technological solutions for startups and businesses from the USA, UK, Nordic countries, and Canada.

To meet our ambitious goals, we are looking for a Middle Python Developer to join the growing team that helps to create clean energy solar and storage solutions for all.

🎯ABOUT THE PROJECT:

The customer is a leading US-based company specializing in large-scale clean electrification solutions for commercial, industrial, public sector, and community solar customers. Their comprehensive services encompass every stage of the process. From inception to operation, the company handles the origination, development, ownership, and operation of solar generation, energy storage, and electric vehicle charging infrastructure at local sites throughout the country.

❗️The project is under NDA ❗️

(details will be provided during a final call with the customer's team)

RESPONSIBILITIES:

👨‍💻Design, develop, and maintain complex software solutions using Python.

👨‍💻Write clean, scalable, and maintainable code.

👨‍💻Collaborate with cross-functional teams to define, design, and ship new features.

👨‍💻Perform code reviews and ensure adherence to coding standards.

👨‍💻Stay up-to-date with the latest technology trends and best practices.

REQUIREMENTS:

💻 3+ of experience in Python development.

💻Strong knowledge of Python, Chalice/FastApi

💻Experience with database design and management.

💻Excellent problem-solving and analytical skills.

💻Strong communication skills and the ability to work in a team environment.

💻 Experience with github/ github Actions; 

💻 Good to have (not a strong requirement): Graphql; Cloudformation; AWS Lambda; AWS Cognito.

💻Experience with Agile methodologies is a plus.

Client

Our client operates in the travel and hospitality industry and is building a high-volume distribution and integration platform connecting downstream systems with multiple Hotel Property Management Systems (PMS) and hospitality platforms.
The platform supports mission-critical availability, rate, and inventory flows and is designed for scale, performance, and resiliency.

Project overview

The project focuses on high-throughput, low-latency distribution, handling complex hospitality concepts such as ARI (Availability, Rates, Inventory), restrictions, inventory blocks, and state reconciliation across event-driven and polling-based models.
The platform is built using Microsoft technologies (.NET and Azure), with strong emphasis on Azure infrastructure, DevOps, and relational data consistency.

Position overview

As a Senior Backend Engineer you will design, build, and maintain core backend integrations between the client’s platform and Hotel PMS / CRS / hospitality systems. This role requires hands-on experience integrating with at least one hospitality platform and strong domain knowledge of hotel distribution, combined with solid experience operating backend systems on Azure and SQL-based architectures.

Eastern European candidates are expected to maintain a 4–6 hour working overlap with the US Eastern Time zone.

Technology stack

.NET / C#;
Azure, including: Azure Virtual Machines, Azure App Gateway, Azure App Services / Functions, Azure Service Bus, Azure DevOps (pipelines, CI/CD);
SQL databases (Azure SQL, SQL Server);
REST APIs (JSON);
Event-driven architectures;
OAuth2 authentication;
Docker;
Observability & logging (Azure Monitor, Application Insights or similar).

Responsibilities

• Design, build, and maintain backend integrations with Hotel PMS and hospitality platforms.
• Implement idempotent ARI (Availability, Rates, Inventory) update mechanisms.
• Handle complex hotel distribution concepts (rate plans, restrictions, inventory blocks).
• Build and operate high-volume, low-latency distribution systems.
• Reconcile system state across event-driven and polling models.
• Design resilient integration patterns (idempotency, retries, deduplication).
• Ensure data integrity and performance in SQL databases.
• Contribute to Azure deployments, CI/CD pipelines, and operational readiness.
• Collaborate with product, QA, and partner technical teams on integration contracts.
• Troubleshoot and resolve production issues with external hospitality systems.

Requirements

• Integration experience with at least one hospitality platform (Hotel PMS or CRS).
• Strong understanding of ARI (Availability, Rates, Inventory), rate plans, restrictions, and inventory allocation.
• Experience with hospitality APIs and reconciling state across event-driven and polling systems.
• 5+ years as Backend Engineer with system-to-system integrations.
• Proficient in .NET/C#, Azure (VMs, App Gateway, App Services, Service Bus), and Azure DevOps CI/CD.
• Strong in REST APIs, event-driven architectures, and SQL databases (schema design, performance).
• Knowledge of idempotent API design, concurrency, retries/backoff strategies.
• Experience with high-throughput production systems and good English communication skills.

Nice to have

• Direct experience integrating with one or more of the following platforms:
• Oracle OPERA Cloud / OHIP
• Amadeus Hospitality Suite
• Sabre SynXis
• Cloudbeds
• Mews PMS
• Infor HMS
• Agilysys Stay
• Shiji Daylight PMS
• Experience with distributed tracing and observability
• Familiarity with high-availability, low-latency architectures
• Understanding of Agile / Scrum methodologies

We run high-volume email campaigns for lead generation across European markets (France, Belgium, Germany). We need someone who can build and manage email infrastructure that actually lands in inboxes — not someone who just knows how to use Mailchimp.
 

This is not a "send newsletters" role. If your experience is limited to marketing automation platforms with built-in sending, this isn't for you.

What you'll actually be doing:

• Setting up and managing email sending infrastructure — dedicated IPs, multiple domains, proper DNS configuration (SPF, DKIM, DMARC)
• Warming up new IPs and domains to build sender reputation
• Managing deliverability across major providers (Gmail, Outlook, Yahoo, European ISPs)
• Monitoring blacklists, bounce rates, spam complaints, and inbox placement
• Rotating sending domains and IPs when reputation drops
• Building and maintaining seed lists for inbox placement testing
• Segmenting lists and managing send velocity to avoid triggering spam filters
• Writing copy that converts without triggering content-based filters
• A/B testing subject lines, from names, and send times for European audiences
• Cleaning and validating lists to maintain low bounce rates
• Troubleshooting deliverability issues — diagnosing why emails are landing in spam and fixing it

Must-have experience:

• You've managed your own SMTP infrastructure (Postal, Mailcow, PowerMTA, or similar) — not just used ESPs
• You understand DMARC, SPF, and DKIM at a technical level — can configure DNS records yourself
• You've warmed up IPs and domains from scratch and know how long it takes and what can go wrong
• You've dealt with blacklist removal (Spamhaus, Barracuda, Microsoft SNDS, etc.) and know how to prevent it
• You know the difference between shared and dedicated IPs and when to use each
• You can read email headers and diagnose delivery failures
• You've worked with email verification tools (ZeroBounce, NeverBounce, MillionVerifier, or similar)
• You understand inbox placement testing (GlockApps, Mail-Tester, or similar)

Nice to have:

• Experience with cold outreach at scale (not just opt-in marketing lists)
• Familiarity with European anti-spam regulations (GDPR implications for email)
• Experience with Postal, Mautic, or self-hosted email solutions
• Knowledge of inbox rotation and multiple sender identity management
• Copywriting skills for European audiences (French, German, Dutch)

The reality:

Mass email marketing sits in a challenging space. Deliverability is a constant battle — IPs get flagged, domains get burned, providers change their filtering. The job involves constant monitoring, rapid response when something goes wrong, and staying ahead of filtering changes. If you've done this work before, you know exactly what I mean.

To apply, answer these questions:

1. Describe your experience setting up email sending infrastructure from scratch. What stack did you use and what was your peak daily send volume?
2. A new IP you've been warming for 2 weeks suddenly starts landing in spam at Gmail. Walk me through your diagnosis and fix process.
3. What tools do you use to monitor deliverability and inbox placement? How do you know there's a problem before your open rates tank?
4. What's your approach to domain/IP rotation? How many sending domains do you typically maintain per campaign?

Don't send generic proposals about "email marketing experience." If you've only used Mailchimp, Klaviyo, or similar ESPs, this isn't the right fit.

We’re looking for an experienced and structured Senior Microsoft Power Platform Developer to design, build, and support end-to-end business automation solutions based on Microsoft Power Platform. This role goes beyond simple app development — you will shape architecture, ensure scalability and security, and work closely with business and technical stakeholders to deliver sustainable enterprise-grade solutions.
 

What is your Day to Day Mission:

• Design and deliver scalable, secure end-to-end solutions on Microsoft Power Platform
• Develop and support Power Apps (Canvas and Model-Driven) and Power Automate workflows
• Design, implement, and maintain Dataverse data models and business logic
• Integrate Power Platform with Microsoft 365, SharePoint, and external systems via APIs
• Define and manage security roles, access control, and governance standards
• Collaborate with business analysts on requirements, architecture, and solution design
• Support production environments, resolve incidents, and continuously optimize solutions
   

What you bring to the team:

• 3+ years of hands-on experience with Microsoft Power Platform in enterprise environments
• Strong practical experience with Power Apps (Canvas and Model-Driven) and Power Automate
• Solid understanding of Dataverse, relational databases, and data modeling principles
• Hands-on experience with integrations using REST APIs, JSON, SQL, and C#
• Clear understanding of business processes and workflow-based automation
• English proficiency at B2 level or higher for professional communication
  
  Why Quantum-Systems:
• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

We are looking for a PPC Specialist to launch, manage, and scale paid advertising campaigns in the CS2 skins niche.
 

Responsibilities:

• Launch, manage, and scale paid advertising campaigns across multiple platforms
• Analyze traffic performance and optimize campaigns based on ROAS and CPI
• Independently source, test, and purchase creatives (banners, videos, other assets)
• Research, test, and scale new traffic sources and ad placements
• Continuously test hypotheses and scale profitable campaigns
   

Key Requirements:

• Ability to set up advertising accounts from scratch (account structure, tracking, pixels, conversions)
• Strong skills in Google Ads — 60% primary focus (Search, Display, Video/YouTube)
• Solid experience with Meta Ads (Facebook / Instagram) — 40% focus
• Hands-on experience with traffic analytics and performance optimization (ROAS/CPI-driven)
• Independent sourcing and purchasing of creatives (banners, videos) for campaigns
• Media buying experience on niche and gaming-related platforms, including:
  • Esports tournaments and events
  • Gaming communities and forums
  • Discord servers
  • Twitch streamers and gaming influencers
  • Other gaming-related ad placements
• Ability to independently find, research, and test new traffic sources
• Experience in gaming, esports, skins, or digital goods niches
• Understanding of CS2 audience behavior and monetization funnels
• Experience scaling high-volume performance campaigns

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is an innovative cybersecurity startup helping enterprises securely adopt and manage low-code and no-code development tools. Backed by $8M in seed funding and with a strong R&D center in Tel Aviv, the company is expanding internationally.
They are looking for a fast and practical Full-Stack Developer (React + Python) to support the core product team by delivering end-to-end solutions, internal tools, and additional features. The role emphasizes speed, ownership, and efficiency—prioritizing functional, clear, and reliable solutions over overly complex or highly polished implementations.

Key Requirements:
🔹 Hands-on experience with React and Python;
🔹 Ability to move fast and deliver working solutions;
🔹 Practical, execution-focused mindset;
🔹 Comfortable making trade-offs between speed and quality;
🔹 Ability to work independently with minimal guidance;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Startup or early-stage experience;
🔹 Familiarity with PostgreSQL or similar databases;
🔹 Basic understanding of security concepts;

What you will do:
🔹 Build end-to-end solutions using React and Python (50/50)
🔹 Quickly deliver working features and side projects;
🔹 Implement APIs and simple backend logic;
🔹 Connect front-end components to backend services;
🔹 Work on integrations and connectors;
🔹 Take ownership of tasks and execute them independently;
🔹 Focus on speed and functionality rather than over-engineering;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Final interview;
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

Who We Are

Adaptiq is a technology hub that builds, scales, and supports R&D teams for fast-growing, high-end product companies across multiple industries. We partner with mature product organizations and help them deliver complex, scalable solutions through dedicated engineering and design teams.

About the Product

The product is a configurable, enterprise-grade digital platform used by large organizations to deliver consistent, branded digital experiences across web and mobile environments. It supports high volumes of users, complex workflows, and multi-region deployments. The platform is built around a centralized design system and shared component library, ensuring scalability and consistency, while flexible theming, layouts, and configuration options allow each customer to tailor the experience to their brand and UX requirements without modifying core functionality.

About the Role

As a UI/UX Implementation Specialist, you will work in a highly collaborative, customer-facing role focused on adapting an existing product to real customer needs. Rather than designing new features or products from scratch, your primary focus will be on configuring, tailoring, and validating UI solutions for multiple enterprise customers in parallel. You will act as a bridge between product design, customer UX teams, and developers, ensuring that design intent is clearly understood and accurately implemented in production. This role is ideal for designers who enjoy working with structured design systems, clear constraints, and frequent stakeholder communication, and who value execution quality, clarity, and consistency.

You’re a Great Fit for This Role If You:

• Want to work on production systems used by large organizations and high volumes of end users
• Enjoy a client-facing design role that involves collaboration, explanation, and alignment
• Are comfortable working within established design systems and adapting them to different brands and use cases

• Prefer execution-focused design over exploratory or greenfield work

   

Key Responsibilities

• Act as a customer-facing UI/UX Implementation Specialist, collaborating with client stakeholders and internal product, design, and engineering teams
• Adapt and configure existing design system components in Figma to meet customer branding, theming, and UX requirements
• Produce high-quality UI deliverables, including user flows, high-fidelity screens, prototypes, and implementation-ready specifications
• Lead design walkthroughs and handoffs with customers and internal developers to ensure alignment and smooth delivery

• Maintain consistency with the core design system while supporting multiple customer implementations simultaneously

   

Required Skills & Experience

• 1+ year of experience in UI/UX or product design for web and mobile platforms
• Strong proficiency in Figma, including components, auto layout, variables, and prototyping
• Proven experience adapting and refining existing design systems
• Basic understanding of HTML and CSS to enable effective communication with developers
• Strong English communication skills, both written and verbal
• Experience working in cross-functional, customer-facing environments
• High attention to detail and strong visual quality standards
• Ability to manage multiple deliverables and work independently under deadlines
   

Nice to Have

• Experience designing for financial services, fintech, or banking products
• Familiarity with white-label platforms or template-based design systems
• Experience collaborating with distributed or offshore teams
• Understanding of A/B testing and data-driven UX optimization
   

Deviark is an international software development company specializing in IT consulting, project management, and software development.

The main areas of expertise are native Android/iOS apps and web solutions.

Our mission is to provide our clients with solutions that help them succeed. We work at the highest level of quality and productivity.

Our team is expanding, and we are looking for new talents. This time we are actively seeking a UI/UX Designer (Lviv only!)

You are our ideal candidate if:
→ You have 1+ years of experience (mobile design experience is a must);
→ Have excellent communication skills (presenting your work and defending your decisions, being transparent);
→ Have experience working across different domains;
→ Have a strong understanding of usability and human-centered design;
→ Proficiency in Figma;
→ English — Upper-Intermediate level.
Lviv location is preferred.

What we can offer:
→ Competitive compensation;
→ Regular review of wages and qualifications;
→ Official employment;
→ Free English language courses within the company;
→ Hybrid work format (optional 3 days in the office, 2 days remote);
→ Professional development and growth opportunities;
→ Company-covered conferences/certifications/seminars;
→ Friendly environment;

If you see yourself in this description, please send your resume and portfolio as soon as possible. If your experience matches the position, we will contact you within 5 working days.

We are looking for a Product Designer with strong UX thinking and experience in system UI design.

Project: Gentlyx — a digital platform for interacting with AI characters with a high level of user engagement. We are building not just a product, but an entire ecosystem around it.

The role involves designing product features and user scenarios in Figma — from initial concept to well-thought-out interface logic: web version, mobile version, and, in the future, iOS and Android applications.

● Work format: Hourly payment (part-time) with the possibility of transitioning to full-time after a successful project launch.
● Location: Remote.

We expect that you:

1. Have solid experience working on real-world projects.
2. Think product-first: you understand the user journey from task to result and design interfaces as tools to achieve user goals.
3. Can easily and independently transform functional requirements provided by the product manager into complete interfaces, including all necessary screens and states.
4. Deliver well-structured feature designs: all component interactions, entry/exit points, action outcomes, and navigation flows.
5. Are skilled in design systems and use components, styles, auto layouts, and maintain well-organized, systematic layouts rather than designing “by eye.”
6. Know how to enhance a product with visual polish where appropriate, while also being able to defend simplicity and clarity of interface, filtering good ideas from bad ones.
7. Understand modern design trends and techniques, are ready to approach tasks from different angles, and explore multiple solutions.
8. Can present and defend your design decisions to the team.

The selection process consists of several stages and includes a mandatory test task aimed at assessing your real UX and system-thinking skills.

The test task will include:

• Adapting an existing feature from mobile version to desktop.
• Designing a new component for an existing screen.

We build AI-powered SaaS tools that understand, discover, and recommend scientific papers and experts. For the past 8 years, we've helped businesses and academic institutions stay at the cutting edge of research. We have more than 50 clients, including Europe's largest scientific funding agencies, top-10 scientific publishers, and universities.

We're looking for a Leads Researcher / Data Researcher to join our growing Sales team, build high-quality prospect lists, and fuel our outbound pipeline.

Requirements:
Experience:
 

• 2+ years in lead sourcing, lead research, or lead generation
• Hands-on experience with LinkedIn Sales Navigator
• Experience with email finding and enrichment tools (Apollo.io, Snov.io, or similar)
• Familiarity with outreach platforms (Lemlist, Reply.io, or alternatives)

Skills:
• Strong research skills: ability to find and qualify leads based on ICP criteria
• Proficiency with AI tools (ChatGPT, Claude, Gemini) for research optimization
• Excellent attention to detail for contact validation and data accuracy
• Comfortable working with Google Sheets and CRM systems (HubSpot preferred)

• Responsibilities:
• Search for potential leads through LinkedIn, open sources, and specialized databases
• Collect and organize information based on Ideal Customer Profile criteria
• Validate and update contact information using enrichment tools
• Maintain accurate, up-to-date prospect databases
• Collaborate with Lead Generators to ensure high-quality lead flow
• Optimize research processes and suggest improvements

Nice to have:
• Experience with automation tools (Make, Zapier)
• Basic understanding of APIs and data workflows

Other:
• Intermediate to Upper-Intermediate English proficiency (B1-B2)
• Ability to maintain organized, accurate records
• Quick learner, detail-oriented, and self-motivated

Growth opportunity: High performers can advance to Lead Generator role with expanded responsibilities in outreach and campaign management.
If you're passionate about staying on top of scientific advancements and have strong research skills, we'd love to hear from you!

About the Role

We’re looking for an Integration Specialist to lead technical onboarding and ongoing support of B2B partners integrating with a crypto-fintech Banking-as-a-Service (BaaS) platform.

In this role, you’ll act as a bridge between partners and the platform’s technology, ensuring smooth integrations across REST APIs, webhooks, and on-chain (EVM) components.

Key Responsibilities:

- Lead the full integration process for new B2B partners, ensuring smooth onboarding and timely launches across both API and on-chain touchpoints

- Act as the primary technical point of contact for partners, supporting them with API documentation, smart wallet integrations, and blockchain-specific queries

- Conduct UAT and certification checks to validate transaction flows, wallet operations, and compliance requirements

- Identify, troubleshoot, and resolve technical issues during integration, including debugging API calls, webhook failures, and on-chain transaction errors

- Maintain, update, and continuously improve integration guides, API documentation, and technical runbooks

- Work closely with Engineering, Product, and Commercial teams to align technical delivery with business objectives

Requirements:

- 3+ years of experience in a technical support, technical account management, or integrations-focused role
- Languages: Russian or Ukranian - must have 

- Strong understanding of REST APIs, JSON, and webhooks

- Hands-on experience with API testing tools (Postman/Insomnia or similar)

- Familiarity with blockchain concepts: wallets, transactions, EVM basics, and token standards (ERC-20)

- Experience with blockchain analyze via explorers

- Understanding of account abstraction, smart wallets/MPC wallet infrastructure

- Experience with stablecoins, payment rails, or fintech/crypto products background

- Experience using log management tools to investigate and debug issues

- Ability to explain complex technical concepts clearly to both technical and non-technical stakeholders

- Strong written and verbal communication skills in English (Upper-Intermediate or higher)

- Ownership mindset: you care about results and long-term partner success

- Ability to work independently, prioritize effectively, and stay focused on outcomes

Nice to Have:

- Basic to intermediate SQL querying skills

- Basic knowledge of Python / TypeScript / Go programming language

- Knowledge of KYC/AML compliance flows in crypto context

- Hands-on experience running technical demos

What We Offer:

- Opportunity to work at the intersection of traditional finance and blockchain technology

- Direct impact on partner success and platform growth

- Collaborative environment with experienced blockchain engineers and product teams

- Professional growth in the rapidly evolving Web3/fintech space

About the role

We are looking for a Middle Chargeback Specialist who is confident in chargeback processes and able to manage cases end-to-end without constant supervision. In this role, it’s important not just to “submit claims”, but to understand transaction logic, the quality of

evidence, and how your work impacts the final outcome.

You’ll work with real cases, banks, and payment systems, use modern tools (including AI), and directly influence results.

What you will do

• Independently select and analyse transactions for chargeback processing.
• Review and reconcile transaction, customer, and operational data.
• Prepare chargeback cases end-to-end, from data collection to final submission.
• Build strong, well-structured evidence packages.
• Work according to established workflows and standards, understanding the reasoning behind them.
• Use AI tools to speed up and improve the quality of case preparation.
• Collaborate with accounting, technical teams, and other stakeholders.
• Communicate with banks and customers within chargeback processes.
• Manage cases through all stages up to submission to payment systems.
• Maintain accurate case statuses and records in internal systems.

Independently manage your own case portfolio and prioritise tasks.

Area of responsibility

• Accuracy and reliability of data in chargeback claims.
• Completeness and strength of evidence provided.
• Compliance with submission deadlines and internal standards.
• Professional and accurate communication with banks.
• Up-to-date statuses and transparent processes.
• Achieving KPIs for both the volume and quality of resolved cases.

What we expect from you

• 1–2+ years of experience with chargebacks, transactions, or payment systems.
• English level – Intermediate or higher
• Solid understanding of chargeback logic and bank requirements.
• Ability to work with large volumes of data and documentation.
• Strong attention to detail and structured thinking.
• Independence and ability to manage your own workload.
• Confident use of spreadsheets and internal systems.
• Willingness to use AI tools in daily work.

Why you’ll feel comfortable with us

• Clear expectations.
• Real impact on outcomes and metrics.
• Opportunity to grow expertise in fintech and payment systems.
• A sensible team that values quality and accountability.