Jobs at Djinni

ABOUT THE ROLE

We are looking for an AI Specialist to support and scale AI workloads within our cloud-native infrastructure and contribute to the development of De Novo AI STUDIO. This role combines hands-on infrastructure work, performance optimization and in-house AI-platform development.

This position offers significant growth potential for professionals who want to deepen their expertise in AI infrastructure, cloud technologies and product development while making a direct impact on the evolution of our AI ecosystem of Ukraine.

WHAT YOU WILL DO

Model lifecycle management: 

• maintain and scale deployment of inference environments on production-grade infrastructure;
• implement quantization strategies;
• optimize and manage inference engines and frameworks for high-performance deployment;
• engineer performance optimization, including minimizing latency, maximizing throughput on specific vGPU backends.

De Novo AI STUDIO:

• technical platform evangelism;
• prioritize self-hosting and data privacy;
• translate 'GPU-hours' and 'token latency' into business ROI for non-technical stakeholders;
• prototype, build and demonstrate proof-of-concept AI agents in AI STUDIO;
• contribute to the core components and internal tooling development of AI STUDIO;
• agentic frameworks: build autonomous agents and RAG pipelines;
• incident support.

AI workloads in cloud native infrastructure:

• virtualization administration: manage multi-vDC cloud native environments with resource allocation;
• configure and troubleshoot complex multi-tenant cloud networking and edge gateway connectivity;
• configure multi-instance resources for multi-tenant efficiency.

TECHNICAL SKILLS & QUALIFICATIONS

Systems and automation:

• advanced Linux and scripting;
• infrastructure as code;
• containerization and orchestration.

Network:

• Software-defined networking.

Preferred Qualifications

• Experience with the NVIDIA ecosystem;
• Familiarity with DevOps practices and tools.

Soft skills and communication:

• Professional English proficiency, particularly in written communication and technical documentation (B2/С1);
• consultative approach.

WE OFFER

• Official employment under the Labor Code of Ukraine with fully declared salary.
• Health insurance is provided after the trial period.
• Business travel expense reimbursement and corporate mobile service.
• Modern, well-equipped office designed for comfort and productivity.
• A well-developed corporate culture and activities to balance work and leisure: Sweet Fridays, gym visits, an English-speaking club with a native speaker and other initiatives.
• A professional and friendly team, open to collaboration and sharing expertise.
• Ongoing professional development: in-house training, mentoring, and support for your goals

We welcome applications from candidates who meet at least 80% of the requirements.

Salary is discussed individually based on interview results. Please include your salary expectations in your CV.

We understand the importance of protecting your personal data and would like to draw your attention to the fact that your application for the specified position constitutes your voluntary consent to the processing of your personal data by DE NOVO LLC, as specified in your resume and any additional information necessary for DE NOVO LLC to receive your application for the specified vacancy for the purpose of searching for a candidate to fill the vacant position.

About the Company:

We are a product company with 4 years of history, building a modern gaming platform that powers both our own brands and client projects in the iGaming space. We operate in the world's most demanding Tier-1 markets - UK, Germany, Italy, Spain, France, and Australia - where product quality, compliance, and user experience aren't just priorities, they're the standard.

Responsibilities:

• Build and scale a high-performing affiliate network;
• Negotiate and close deals across CPA, RevShare, and Hybrid models;
• Monitor traffic quality and stay ahead of fraud;
• Track channel performance and report on key metrics;
• Represent the company at top international iGaming conferences.
   

What We're Looking For:

• 3+ years of experience as an iGaming Affiliate Manager;
• Hands-on experience with Tier-1 markets (UK, Europe, Australia);
• A strong personal network of affiliates and media buying contacts;
• Sharp negotiation skills and a proven ability to close;
• English at Upper-Intermediate level or above.
   

What You Get

• A seat at the table in a fast-growing international product company;
• A clear path to Head of Affiliates;
• Access to the industry's top conferences (SiGMA, iGB, Affiliate World);
• A transparent bonus structure and flexible working conditions.

Role overview:

We're hiring our first Customer Support Generalist to own the front line of customer interactions across our platform. This is a new role, which means you'll help define what great support looks like at CUCollaborate as we scale.

You'll be the first person customers reach when they're stuck, confused, or locked out. You'll manage our Crisp chat support, triage incoming calls, troubleshoot platform issues, help with onboarding workflows, and support data uploads.

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying.

Responsibilities:

• Manage Crisp chat support: respond to customer questions, troubleshoot issues, escalate when needed.
• Triage incoming support calls and route them appropriately.
• Handle password resets, account lockouts, and other access issues.
• Support customer onboarding workflows and data uploads.
• Follow clear escalation paths for known issues; escalate anything new or unmapped to Rev Ops.
• Help identify patterns in support requests that signal product or process improvements.
• Contribute to building our support knowledge base and documentation as we learn what customers struggle with.

Requirements:

This is a junior role — we're targeting someone right out of college or early in their career. You don't need technical depth or credit union experience. What you do need:

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and in a friendly manner, including on occasional calls.
• Availability to work during US Eastern Time business hours from 9AM to 5PM (mandatory).
• Strong customer empathy, with the ability to remain calm and supportive when dealing with frustrated customers.
• Ability to work effectively in ambiguous environments, demonstrating problem-solving skills, sound judgment, and knowing when to escalate issues.
• Proficiency in or willingness to learn and actively use AI tools (e.g., Claude, Claude Code) to enhance productivity.
• Alignment with the company’s mission and values, with a genuine interest in making financial services more equitable.

• Nice to have but not required: experience with support platforms (Crisp, Zendesk, Intercom), basic familiarity with financial services, or experience in early-stage startup environments.

   

We offer:

• Professional and personal growth
• Team of motivated professionals
• Competitive salary
• Remote/hybrid work format
• Medical insurance and mental health coverage
• Paid vacations, sick leaves, public holidays
• English lessons at company’s expenses
• Teambuildings
• Training & Development compensation

How to Apply

Send us a note explaining why you're interested and what makes you a good fit for this role. Include your resume, but honestly, we care more about how you think and communicate than where you went to school.

Looking for a strong team and exciting projects in iGaming? We are seeking a SEO Manager to drive our products across international GEOs. We deeply value expertise, which is why we offer full autonomy and eliminate manual routine: dedicated teams handle link-building, content creation, and technical support. Your focus will be on analysis, budget planning, and launching websites from scratch, while we provide a robust infrastructure, zero micromanagement, and excellent opportunities for your professional growth!

Requirements:
• At least 1 years of total experience in the SEO field.
• Current hands-on experience in the iGaming industry is a plus (at your most recent position).

Strong experience in the following is essential:
• Developing work plans and task assignments for SEO specialists
• Monitoring task execution
• Working with budgets and planning SEO expenditures

We are particularly interested in candidates with practical experience launching the following types of projects:
• Monobrands
• Doorways
• PBNs (Private Blog Networks)

A big plus will be experience working with iGaming products, especially if the candidate was involved in promoting monobrands or doorways.

Responsibilities:
• Analyzing and developing strategies for projects of various scales and geographic focuses.
• Regular launch and promotion of websites from scratch, targeting different GEOs and languages, including both branded and non-branded traffic.
• Collaboration with other departments, including developers, designers, content teams, link builders, and the PBN department.

Infrastructure & Resources: 
Our processes are fully streamlined — you won't have to deal with manual routine work. We have a dedicated PBN department, a link-building team, as well as in-house copywriters and developers. Your main focus will be analysis, strategy, and process coordination.

We are seeking a Firmware Engineer to contribute to the design and development of embedded firmware for our advanced DC/DC power conversion ICs.
In this role, you will create control firmware for a family of MCU-based digital power
controllers for various DC/DC power supply topologies. This will enable real-time control,
configuration, and communication with external systems through serial protocols such as
I2C, PMBus and UART.
If you have a strong foundation in embedded systems programming and are eager to learn
and grow your skills, we’d love to hear from you!

Responsibilities:
As part of this role, you will:
— Write and test embedded firmware for power IC applications using C.
— Implement real-time control and configuration firmware for embedded systems.
— Interface with serial communication protocols such as I2C, PMBus, and UART.
— FW development for peripherals such as ADC, DAC, and communication interfaces.
— Assist in debugging and validating embedded firmware with mixed-signal hardware in
a lab environment.
— Collaborate with hardware and software engineers to ensure seamless functionality.
— Create and maintain documentation, including feature descriptions, user guides, and
firmware design specifications.
— Contribute new ideas for firmware improvements and participate in code reviews to
maintain quality standards.

Qualifications:

— You are a hands-on engineer with a strong interest in embedded firmware development.
You are best equipped for this role if you have:
— BS or MS in Electrical Engineering, Computer Science, or related field.
— 4+ years of experience in embedded firmware development.
— Proficiency in C programming for embedded systems.
— Familiarity with serial communication protocols such as I2C, UART, or PMBus.
— Basic understanding of mixed-signal systems (combining analog and digital
components).
— Lab experience for debugging firmware with hardware circuits.
— Familiarity with version control systems (e.g., GIT) and debugging tools like JTAG.- Strong problem-solving skills and the ability to work in a collaborative team
environment.
— Good written and verbal communication skills in English language.

Preferred Skills (Nice to Have):
— Know-how and experience in DCDC power conversion systems.
— Experience with version control systems like GIT.
— Proficiency with JTAG debuggers and debugging firmware systems.
— Familiarity with bare-metal, RTOS environments, and device drivers.
— Programming experience with Python.
— Expertise in serial communication protocols such as I2C, PMBus, and UART.
— Experience with bug tracking systems like JIRA.

Hi! We are looking for a Trainee/Junior Sales Manager who wants to start a career in B2B IT sales and grow professionally in this field.
This role is a great fit for someone with a basic understanding of sales who is ready to learn, practice, and work with real inbound leads.

Responsibilities:

• Learning the company’s sales processes and IT services.
• Working with inbound leads (MQLs) generated by the marketing team.

• Preparing for discovery calls:

  - researching companies and leads,

  - analyzing business context.

• Participating in discovery calls (initially together with a Sales Manager, later independently).
• Preparing basic sales materials and presentations using templates.
• Writing follow-up emails after calls.
• Collaborating with marketing and sales teams to improve lead quality and the sales funnel.
• Gradually expanding responsibilities and preparing for the Junior Sales Manager role.

Requirements:

• Basic understanding of the B2B sales process (theory, courses, internships, or initial practical experience).
• Interest in the IT industry and understanding of what IT services are.
• Upper-Intermediate (B2) or higher level of English, confident spoken English.
• Willingness to conduct discovery calls using a structured script.
• Basic skills in Google Workspace (Docs, Sheets, Gmail).
• Willingness to work with a CRM system and learn how to manage a sales pipeline.

• Practical use of AI tools as part of daily work; confident use of ChatGPT, Canva, and similar tools.

   

Nice to Have

• Research skills: ability to prepare for calls and collect basic information about a company and a lead.
• First practical experience in sales, customer support, account management, or other lead-related roles is a plus.
• Experience in public speaking, debates, acting, or improvisation.

We offer:

• Work schedule is flexible — fixed amount of hours that you need to work per month
• 20+ personal days for rest per year (10 days allocated every 6 months; unused days do not expire)
• Up to 12 official public holidays per year (each employee can decide how many to use)
• Birthday day off
• Reimbursement of 5 sick days per year
• Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
• Partial compensation for external professional certifications
• English group lessons in the office with teachers (free of charge; 2 times a week)
• Reimbursement for sports or massage
• Large library with a scheduled purchase of new books every half a year
• Yearly Individual Development Plan (after the completion of the Adaptation Period)

If you’re ready to make an impact in our Jelvix Team, I’m waiting for your resume. Apply now!

Hi! We are looking for a Growth Marketing Manager to join our marketing team and work on traffic growth, lead generation, and channel optimization.
In this role, you will focus on analyzing existing marketing activities, identifying growth opportunities, and implementing improvements across SEO, content, and inbound channels.
The position offers the opportunity to grow into a leadership role as the marketing function scales.

Responsibilities:

• Develop and implement marketing initiatives aimed at driving traffic and increasing MQLs.
• Analyze current channels, identify growth opportunities, and propose and implement improvements.

• Apply innovative solutions in SEO, content, and inbound marketing.

   

Future/Strategic Responsibilities:

• Lead the marketing team, set goals, monitor progress, and provide mentoring.
• Define priority areas for marketing development.
• Audit and improve current processes.
• Motivate and manage the team effectively.
• Analyze departmental KPIs and ensure their achievement.

• Oversee all marketing processes within the company.

   

Requirements:

• 2+ years of experience in digital marketing.
• B2B marketing experience (preferably in IT or service-based companies).
  Understanding of the marketing funnel, inbound lead generation, and expert-driven content.
• Experience working with expert, technical, or niche B2B content.
• Understanding of key marketing performance metrics and hands-on experience with analytics tools: ability to analyze performance, identify growth opportunities, and test hypotheses with measurable results.
• Understanding of end-to-end (full-funnel) analytics.
  Experience setting up end-to-end analytics or preparing technical requirements (BRD/TOR) for its implementation.
• SEO / Organic marketing: ability to conduct basic SEO audits, understanding ranking principles, and working with content architecture.
• Experience using AI tools and understanding AI-driven approaches in marketing and content (AI search, AI analytics, AI-assisted SEO).
• Hands-on experience with Ahrefs or Google Analytics.

• Experience working with CRM systems (Pipedrive or HubSpot).

   

We offer:

• Work schedule is flexible — fixed amount of hours that you need to work per month
• 20+ personal days for rest per year (10 days allocated every 6 months; unused days do not expire)
• Up to 12 official public holidays per year (each employee can decide how many to use)
• Birthday day off
• Reimbursement of 5 sick days per year
• Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
• Partial compensation for external professional certifications
• English group lessons in the office with teachers (free of charge; 2 times a week)
• Reimbursement for sports or massage
• Large library with a scheduled purchase of new books every half a year

• Yearly Individual Development Plan (after the completion of the Adaptation Period)

   

If this sounds like your next step, apply and become part of our team.

Hi! We are looking for an experienced SEO Specialist with strong expertise in US/EU markets and a deep understanding of modern search optimization approaches, including AI-driven search.

Responsibilities:

• Development and implementation of SEO, Content and Link building strategies
• SEO analysis including back-link analysis, on-page optimization, content analysis, SERM analysis
• Keywords research, analysis and clustering
• Working with search engine algorithm updates and adapting SEO strategy when needed
• Coordination of the work of marketing specialists, copywriters, linkbuilders
• Optimization of content for AI-driven search systems and conversational queries
• Monitoring search visibility and brand presence in AI-generated results

Requirements:

• Upper-intermediate level of English
• SEO experience at least 2–4 years (US, UK market)
• Experienced in all areas of SEO: on-site SEO, off-site SEO optimization, technical SEO
• Knowledge of ranking factors and search engine algorithms
• A full understanding of the linkbuilding process
• Understanding of content strategies
• Experience in GEO / AIO (Generative Engine Optimization) — optimization of content for AI-driven search systems and chatbot answers
• Deep understanding of EEAT (experience, expertise, authoritativeness, trustworthiness) for Western markets
• Advanced work with microdata / Schema Markup to improve AI and search engine content understanding
• Optimization of content for conversational and long-tail search queries (Conversational Search) for AI-driven results
• Monitoring brand mentions in generative search results and AI answers
• Experience with WordPress and basic HTML

Required SEO Tools Knowledge:

• Ahrefs / Semrush / Similarweb etc
• Google Analytics
• Google Search Console
• Keyword clustering tools
• Screaming Frog
• CheckTrust / Netpeak Spider etc

Collaboration Terms:

• Collaboration is conducted via a third-group FOP (self-employed)

If you feel this role is for you, please share your resume!

Vega Partners is not just a company — it’s an entire ecosystem of affiliate projects specializing in performance marketing within the iGaming industry. We operate across a wide range of markets, covering over 25% of countries worldwide. Our continuous growth creates real opportunities for scaling and professional development.

We are looking for a proactive and client-oriented VIP Account Manager to build long-term relationships with high-value clients and drive customer retention and revenue growth. 

In this role, you will manage your own portfolio of VIP customers, communicate with them daily across multiple channels, analyze client behavior, and develop personalized upselling strategies to maximize customer lifetime value.

✅ Your Responsibilities: 

• Relationship Building: Build and maintain strong long-term relationships with VIP clients through consistent and personalized communication.
• Multi-Channel Communication: Communicate with clients via email and messengers while adapting communication style to customer needs and expectations.
• Client Analysis & Retention: Monitor client activity, behavior, and KPIs to identify opportunities for retention, growth, and reactivation.
• Upselling & Revenue Growth: Develop and implement tailored upselling and cross-selling strategies to maximize customer value and increase revenue.
• Reporting & Performance Tracking: Prepare reports on client performance, engagement trends, and campaign effectiveness.
• Cross-Functional Collaboration: Collaborate with internal teams to ensure seamless customer experience and effective execution of client strategies.
• CRM & Data Management: Maintain accurate client records, track interactions, and manage customer data within CRM systems and internal tools.

🛠️ Your Skills & Experience:

• 1+ year of experience in Account Management, Customer Support, VIP Management, Retention, or similar client-facing roles;
• Upper-Intermediate English level (B2) or higher;
• Strong relationship-building and communication skills with the ability to maintain long-term partnerships with VIP clients;
• Experience communicating with customers across multiple channels, including email and messengers;
• Analytical mindset with the ability to monitor KPIs, client behavior, and performance metrics to identify retention and growth opportunities;
• Experience in customer retention, account management, upselling, and cross-selling strategies;
• Ability to develop personalized customer approaches and proactively offer tailored solutions;
• Experience preparing reports, analyzing trends, and tracking account performance;
• Strong organizational skills with attention to detail and the ability to manage multiple client interactions simultaneously;
• Experience working with CRM systems and maintaining accurate customer data;
• Team player with the ability to collaborate effectively with cross-functional teams;
• Sociable, customer-oriented, non-confrontational, teachable, and a strong active listener.

🔥 Would Be Great:

• Experience with or willingness to work in: Intercom, Customer.io. 

✨ What We Offer: 

• Competitive salary in EUR;
• Shift schedule: 2/2 days, 12-hour, including night shifts, remote;
• Paid public holidays, vacation, and sick leave;
• Compensation for medical expenses, sports activities, courses, and educational materials;
• Annual compensation review through regular performance reviews;
• Results-oriented culture with no time trackers or micromanagement.

We are seeking an experienced Full-Stack Engineer to contribute to the development of scalable, cloud-based applications and support ongoing product evolution.
 

Key responsibilities:

• Design and implement full-stack solutions
• Participate in system architecture discussions
• Collaborate with cross-functional teams
• Ensure timely delivery of product features
• Provide technical guidance to team members
   

Qualifications:

• 5+ years of experience in software engineering
• Strong proficiency in JavaScript and TypeScript
• Experience with React, Next.js, and React Native
• Backend development using Node.js frameworks (Nest.js, Express.js)
• Experience with PostgreSQL, MySQL, MongoDB, Redis
• Understanding of RESTful services and web protocols
• Version control using Git
   

We offer:

• Competitive compensation with performance incentives
• Career advancement opportunities
• Professional development (including English courses)
• Modern equipment and комфортне робоче середовище
• Office-based collaboration in Lviv
   

Interview stages:
HR screening → technical interviews → assignment → final discussion

Please share your CV to apply for this position.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,300 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include Juventus, FC Barcelona, FACEIT, and VISA.

Requirements:

Education & Experience
— Master’s degree in Business Administration, Economics, Computer Science or related fields.
— 3-5 years of experience as a Project Manager in product-based companies. Experience in fintech or web3 will be a plus.
— Proven experience combining Project Management and Business Analysis roles.
— Hands-on experience managing multiple concurrent projects.
— Strong background in Scrum / Kanban / Waterfall / Hybrid methodologies.

Hard Skills
— Deep understanding of project lifecycle management (SDLC).
— Proficient in risk management, cost estimation, scope planning and change management .
— Experience in managing cross-functional teams: development, QA, DevOps, stakeholders (5+ team members).
— Proficient with project management tools: Jira, Confluence, MS project, Smartsheet, Lucidchart.
— Strong skills in gathering, analyzing, and documenting business requirements (e.g. SRS, Use Cases, User Stories).
— Familiarity with business analysis tools and techniques: BPMN, UML, Gherkin, process mapping, wireframing and prototyping.

Soft Skills
— Strong leadership with a focus on motivating and inspiring cross-functional teams in high-pressure, fast-moving environments.
— Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision.
— Skilled in building trust and psychological safety within distributed and hybrid teams.
— Encourages a culture of ownership, accountability, and continuous improvement.
— Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes.
— Excellent stakeholder management: able to align interests between tech and business teams.
— High emotional intelligence (EQ); strong listener and facilitator who resolves conflicts constructively.
— Clear and persuasive communicator in both business and technical contexts.
 

Responsibilities:

— Lead cross-functional teams to deliver fintech products from discovery through deployment and post-deployment maintenance.
— Bridge communication between business and technical teams.
— Gather and document business requirements, define project scope, and manage delivery.
— Plan and oversee timelines, budgets and resources.
— Define and maintain roadmaps, prioritize backlogs, and coordinate sprints.
— Identify and mitigate project risks, particularly those related to financial compliance.
— Facilitate Agile ceremonies: sprint planning, daily standups, retrospectives.
— Track project performance and ensure alignment with business KPIs and goals.

Conditions:

Achieve Big Goals With Us:
— We provide everything you need for success.
— Modern equipment.
— Сomfortable working conditions, and an inspiring environment to help you thrive.

Work-Life Balance Matters:
— 24 сalendar days break for rest.
— Additional days off for national holidays.

Driven by development:
— Access to exclusive crypto education courses.
— Opportunities for external training.

Global Collaboration:
— Work alongside professionals from around the world, exchange experiences, and contribute to unique projects.

Care Beyond Work:
— We provide time and support during life’s most important moments.


With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Sales Development Representative.
 

Responsibilities:

• Communicate with potential clients via LinkedIn and email (we provide templates and contact lists);
• Handle responses, convert leads conversations into appointments;
• Make calls to prospects as a follow-up step if required;
• Prepare simple weekly and monthly reports;
• Join weekly calls with our team and clients from the US and/or Europe.
   

Ideal Candidate Profile:

• 1+ year of experience in sales, business development, or lead generation;
• Strong written and spoken English (B2/C1);
• Highly organized, proactive, and eager to learn;
• Able to multitask and adapt quickly in a dynamic environment;
• Passionate about growing in sales and business development;
• Results-driven mindset with a focus on exceeding targets and delivering value to clients.

Working conditions:

• Working hours: Monday-Friday, 2 PM to 10 PM (Kyiv time);
• 20 paid vacation days per year and company events.
• A young and friendly team environment.
• Benefits include company guarantees, bonuses, and corporate event.

We are seeking an experienced Tier 2 Technical Support Engineer to resolve complex customer issues escalated from Tier 1 support. This role serves as the bridge between frontline support and engineering, requiring strong technical troubleshooting skills, networking expertise, and excellent customer communication.
 

Key Responsibilities

• Investigate and resolve advanced technical support cases.
• Troubleshoot networking issues involving routing, NAT, firewalls, DNS, TCP/UDP, and VPN technologies.
• Analyze logs, packet captures, configurations, and system diagnostics to identify root causes.
• Utilize Python scripts, REST APIs, and internal tools to reproduce and resolve issues.
• Document solutions and contribute to support knowledge bases and runbooks.
• Escalate product-level issues to engineering with complete diagnostic documentation.
• Support customers across Windows, macOS, Linux, mobile platforms, Docker, and Kubernetes environments.
   

Required Qualifications

• 5+ years of experience in technical support, network engineering, or a related customer-facing technical role.
• Strong knowledge of TCP/IP networking, routing, NAT, firewalls, DNS, and VPN technologies.
• Advanced English
• Experience with packet analysis tools such as Wireshark and tcpdump.
• Linux administration and command-line troubleshooting skills.
• Experience working with REST APIs, JSON, and Python scripting.
• Ability to diagnose issues across Windows, macOS, and Linux environments.
• Excellent analytical, troubleshooting, and customer communication skills.
   

Preferred Qualifications

• CCNP certification or equivalent networking expertise.
• Experience with SD-WAN, enterprise firewalls, OIDC/SAML SSO, SIEM platforms, or CI/CD environments
   

Additional Information

• Participation in a 24/7 follow-the-sun support rotation is required.
• This role focuses on technical support and troubleshooting and does not include sales, account management, or software development responsibilities.

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

Requirements

- At least 1 year of experience in email or CRM marketing;
- Experience working with tools like Customer.io (or similar platforms);
- Intermediate level of English or higher;
- Understanding of user segmentation principles and content creation;
- Strong attention to detail and a responsible approach to tasks;
- Basic knowledge of HTML will be a plus.

Responsibilities

- You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
- You will perform user segmentation to ensure relevant and effective communication;
- Your tasks will include setting up, testing, and monitoring bonus mechanics;
- You will be responsible for publishing promotional materials on websites;
- You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
- You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
- You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

Would be a plus

- Experience working with analytics to evaluate campaign performance and understand user behavior;
- Ability to analyze market trends and collect best practices;
- Interest in developing analytical skills within CRM/retention marketing.

Work conditions

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

The product we are working on is one of TOP-3 navigation systems, complex web-services and other solutions related to it. The web and mobile apps handle information at massive scale and extend well beyond the search giving people and companies a lot of new useful options.
 

Responsibilities:

• Analyzing requirements for new product features and services
• Hands-on development based on the requirements
• Covering the code with unit tests
• Improving existing software and fixing bugs
• Creating and maintaining code documentation

• Communicating with stakeholders and distributed teams of the product

   

Requirements:

• Location in Warsaw
• 5+ years of hands-on work experience as a Fullstack/Frontend developer
• Hands-on experience in implementing pixel-perfect designs over HTML/CSS
• Strong JavaScript and TypeScript skills
• Hands-on experience with more than one leading frontend framework (our focus is React, but it’s preferred you also have experience with either Angular, Vue, Ember.js, Polymer, etc)
• Strong hands-on skills with frontend toolkits (Gulp, Webpack, Karma, Jasmine, etc.)
• Experience with distributed version control systems (Git, Mercurial, Fossil, etc.)
• Upper-Intermediate English skills, or higher (both written and spoken)
• Experience in working in a Linux-based server environment
• Ability to learn new technologies

• Passion for products and users

   

Nice to have:

• Experience with at least one dynamic language implementation of a backend technology (Node.js, Python, Ruby)
• Experience with compiled, statically typed server technologies (Java, Go)
• Experience in ES6, TypeScript, CoffeeScript, React, and Redux.
• Experience with building, maintaining, and optimizing responsive web apps
• Hands-on experience in cloud technologies
• Experience developing high-load/high-traffic user-facing software
• Hands-on experience in writing unit tests
• Solid Linux/Unix skills
• Experience with mobile-specific sites, and mobile-web/native app integrations
• Experience in setting up and continuous improvement of the dev environment
• Experience in setting up and continuous improvement of a multi-stage production environment
• Experience working on a distributed team (not all in one physical location)

• Open source contributions

   

We offer:

• Opportunities to develop in various areas;
• Compensation package (20 paid vacation days, paid sick leave);
• Flexible working hours;
• Medical Insurance;
• English courses with a native speaker, yoga (Zoom);
• Paid tech training and other activities for professional growth;
• Hybrid work mode (∼3 days in the office);
• International business trips

• Comfortable office.

   

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.