Jobs at Djinni

We are looking for an SMM Specialist to join our team.
 

Requirements:
 

• Excellent communication skills (at least Upper-intermediate level of English)
• At least 1,5 years of experience in Social media marketing or other relevant marketing positions
• Proven experience in creating comprehensive social media strategies from scratch (including competitive analysis, target audience profiling, Tone of Voice, content pillars, and KPI setting)
• Deep understanding of various social networks (FB, Instagram, LinkedIn, Twitter, Pinterest, etc.)
• Familiarity with social media ‘best practices’ – user-oriented content, engaging posts, tactics aimed at long-term growth
• Understanding of digital marketing concepts and the ability to build goal- and sales-focused social media strategies and campaigns
• Ability to produce creative content, including short-form videos (Reels, TikTok), visuals, and copy, as well as leverage AI tools (ChatGPT, Gemini, etc.) to generate ideas and speed up workflows
• Experience in collaborating with other creative specialists, interpersonal skills, ability to oversee and manage multiple content creators
• Ability to independently troubleshoot issues, research complex problems, and find effective solutions without constant supervision
• Deep understanding of Meta policies, experience with account bans, and a proven ability to unblock Business Managers, ad accounts, etc.
• Experience with content creation and design tools such as Canva, Figma, and CapCut (will be a plus)
   

Will be a plus:
 

• Experience with running Facebook ads from launch to completion, as well as the ability to generate traffic/leads that meet set goals 
• E-commerce technical skills: Understanding of Facebook/Instagram Shops, Product Catalogs, and Pixel setup

Responsibilities:
 

• Develop and implement social media strategies that align with overall business goals
• Map out and launch relevant marketing campaigns for Instagram, Facebook Linkedin, X, Pinterest
• Create, edit, publish and share engaging content
• Research competitor and target markets
• Scout and collaborate with relevant influencers, partners
• Communicate with followers and respond to inquiries in a timely manner
• Report on said activities weekly/monthly

Description

The client is one of the largest global independent private equity fund administrators, administering over $300 billion of private capital on behalf of its clients with offices in New York, San Francisco, Boston, Stamford, Dallas, and Luxembourg. They offer private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to most effectively manage their operational infrastructure, financial reporting, and investor communications.

The client represents the most experienced and longest-tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.

The project aims to provide well-prepared and formatted analytic data for the customer.

Requirements

• 6+ years QA experience
• Distributed backend systems
• API-heavy applications
• Enterprise web applications
• Experience with LLM-based systems (or strong understanding of AI system validation challenges)
• Java-based automation (RestAssured, JUnit/TestNG)
• Integration testing
• Performance validation

Critical Competencies

• Understanding that LLM systems are probabilistic
• Ability to design validation around tolerance ranges
• Risk-based testing mindset
• Enterprise governance awareness
• Leadership & coordination skills
•  

Job responsibilities

Own the end-to-end quality strategy and validation of an enterprise-grade AI-powered chatbot integrated with financial APIs. Responsible for quality governance across LLM behavior, backend services, frontend UI, and system integration.

• Define validation strategy for LLM-based orchestration
• Establish and maintain Golden Dataset validation framework
• Define manual drift validation process
• Prompt templates behavior
• Structured query outputs
• Guardrails & content safety enforcement
• Ensure reproducibility within defined tolerance limits
• API contract testing
• DTO normalization validation
• Context filtering & multi-tenant isolation tests
• Validate UI rendering
• Define regression scenarios for FE + BE integration
• Ensure UI reflects structured backend outputs correctly
• Own end-to-end test matrix
• Define performance validation approach
• Coordinate performance baseline verification
• Define automation coverage strategy
• Supervise Java-based automation framework
• Ensure CI integration of regression suite

• Define quality gates for release

   

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

We are looking for a Strong Junior Manual QA Engineer.

Requirements:

— 1+ year of experience as a QA engineer in IT company;

— Basic Unix commands;

— Basic SQL;

— Experience in writing checklists and test cases;

— Technical skills with the ability to dive into complex problems to find their root cause;

— Hard-worker, responsible, details oriented;

— English — upper intermediate level or higher (written and spoken).

Responsibilities:

- Writing test documentation;

- Writing test cases (test scenarios);

- Going through Smoke and Regression scenarios;

- Writing bug reports;

- Re-testing fixed bugs;

- Working with databases;

- Setting up connections and interaction with external systems;

- Communication with a development team;

We offer:

- Medical Insurance;

- Sports expenses compensation;

- English courses;

- Fully remote;

- 20 vacation working days, 10 sick leaves;

About the Role

We are looking for an experienced and motivated Learning & Development Manager who will be responsible for designing and implementing employee training and professional development programs. Your work will focus on improving team performance and supporting overall business growth.

Key Responsibilities

• Organizing and coordinating internal and external training programs
• Monitoring course completion, deadlines, and participant progress
• Preparing and structuring training materials, instructions, and knowledge bases
• Conducting training sessions, workshops, and onboarding sessions
• Collaborating with managers to evaluate training effectiveness
• Collecting and analyzing feedback to improve learning programs
•  

Requirements

• 1+ year of experience in Learning & Development or HR
• Experience organizing training programs
• Experience managing corporate channels/chats/internal newsletters
• Experience working with Google Workspace
• Experience working with LMS platforms
•  

Nice to Have

• Experience with Google Workspace (Docs, Sheets, Forms, Meet)
• Experience with LMS platforms (Kwiga)
• Experience with Miro, Genially, CapCut, Canva
• Experience with HRMS systems (PeopleForce or similar)
• English level B2+

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:

• Build AI agents for engineers that transform development workflows
• Automate routine engineering tasks (requirements refinement, coding, testing)
• Improve team velocity and reduce manual effort through AI-driven solutions
• Create internal best-practices guidelines for building and scaling AI agents
• Act as an Engineering × AI multiplier across teams
   

About you:

• 1+ year of hands-on experience building and integrating AI/LLM solutions
• Strong Software Engineering, AQA, SDET or DevOps background
• Practical experience with Context Engineering and RAG architectures
• Experience building multi-agent systems (n8n, Claude Code, Agents SDK, etc.)
• Strong hands-on experience with coding agents (Cursor, Claude Code, Codex)
• Proven ability to operate autonomously and deliver measurable results
• Systems thinker with strong time management and ownership mindset
   

Will be a plus:

• Understanding of infrastructure fundamentals, including MLOps principles, cloud platforms (AWS/GCP), and Kubernetes.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.

Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.

Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.

Flexible work format. Choose what works best for you — office, remote, or hybrid.

Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.

Health insurance & corporate doctor.

Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.

Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

Support for sports events. We cover entry fees and encourage the team to compete and participate together.

Modern equipment. We provide new hardware and everything you need for productive work.

Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

💎 We’re Hiring: Junior Ruby on Rails Developer

📍 Remote | 🕒 Full-time | 💼 Junior Level | 💰 $500-800

About the Role:
We’re looking for a motivated Junior Ruby on Rails Developer who wants to grow in IT and work on real projects in a supportive team. This is a fully remote, full-time position.

Requirements:
• 6+ months of experience with Ruby on Rails (basic level)
• Understanding of MVC architecture (Models, Views, Controllers)
• Knowledge of CRUD, routes, migrations, validations
• Basic database understanding
• Git basics
• Basic HTML/CSS
• Understanding of REST APIs
• Pet or educational projects (GitHub)
• English level A2+

We Value:
• Strong motivation to work in IT and grow as a developer
• Focus on results, not just tasks
• Responsibility and good communication
• Willingness to ask questions and accept code reviews
• Ability to work with tasks and meet deadlines
• Persistence and problem-solving mindset

What We Offer:
• $500-800 salary range
• Fully covered AI tools
• Free English-speaking club
• Friendly and collaborative team culture
• Room to learn and grow - mentorship from experienced Ruby developers
• 100% remote with flexible hours

📎 To Apply:
Send your CV and GitHub profile

We’re looking for someone who truly wants to build, learn, and grow 🚀

Middle SEO Specialist IGaming

Full-time | Remote | Flexible Schedule

A few words about us:

&Flint is a young and ambitious team of digital marketing professionals focused on helping client businesses reach new heights. We believe our clients are the driving force behind our success, and we deeply value their trust and investment in our services.
Over 75 partners have already chosen to work with us — and we’re just getting started.

Our core expertise lies in delivering comprehensive and up-to-date solutions within the iGaming niche. We build our own content platforms and have been generating high-quality local SEO traffic for over two years now.
Our portfolio includes 50+ successful projects across diverse markets — including Europe, South America, Canada, Asia, and the CIS.

As we continue to scale, we're looking for a Middle SEO Specialist who is ready to take on challenges, tackle non-trivial SEO tasks, and drive the growth of our projects.

What we expect from you:

• 2+ years of SEO experience
• English level B2 or higher (communication with some clients may be in English); knowledge of other languages is a big plus
• Strong understanding of search engine algorithms, ranking factors, and the impact of Google updates
• Experience working with WordPress
• Proven SEO cases in iGaming, Betting, Adult, Payday Loan, Dating, or Forex niches
• Proficiency in SEO and marketing tools (Google Search Console, Ahrefs, Screaming Frog, etc.)
• Analytical thinking and ability to conduct deep competitor research
• Strong communication skills
• Ability to handle large volumes of information and organize/automate processes using Google Spreadsheets and Docs
• Understanding and implementation of link-building strategies through various methods
• We're looking for an engaged and proactive teammate, not just a task executor :)

Would be a plus:

• Experience in high-competition niches targeting Western markets
• Product-based SEO experience
• Experience automating routine SEO tasks
• Experience with multilingual sites
• Ability to build data-driven strategies and budget planning
• Russian, Ukraine

Key responsibilities:

• Market and competitor analysis, including keyword and intent research
• Developing and executing project SEO strategies
• Creating detailed briefs for developers, copywriters, and link builders
• On-page and off-page optimization
• Identifying new traffic acquisition methods and suggesting improvements for conversion rates

What we offer:

• Competitive salary fixed in foreign currency, with regular performance reviews
• Full-time employment with a flexible schedule
• A collaborative and motivated team ready to support and help when needed

Middle SEO Specialist 

A few words about us:

&Flint is a young and ambitious team of digital marketing professionals focused on helping client businesses reach new heights. We believe our clients are the driving force behind our success, and we deeply value their trust and investment in our services.
Over 75 partners have already chosen to work with us — and we’re just getting started.

Our core expertise lies in delivering comprehensive and up-to-date solutions within the iGaming niche. We build our own content platforms and have been generating high-quality local SEO traffic for over two years now.
Our portfolio includes 50+ successful projects across diverse markets — including Europe, South America, Canada, Asia, and the CIS.

As we continue to scale, we're looking for a Middle SEO Specialist who is ready to take on challenges, tackle non-trivial SEO tasks, and drive the growth of our projects.

What we expect from you:

• 2+ years of SEO experience
• English level B2 or higher (communication with some clients may be in English); knowledge of other languages is a big plus
• Strong understanding of search engine algorithms, ranking factors, and the impact of Google updates
• Experience working with WordPress
• Proven SEO cases in  Adult niche
• Proficiency in SEO and marketing tools (Google Search Console, Ahrefs, Screaming Frog, etc.)
• Analytical thinking and ability to conduct deep competitor research
• Strong communication skills
• Ability to handle large volumes of information and organize/automate processes using Google Spreadsheets and Docs
• Understanding and implementation of link-building strategies through various methods
• We're looking for an engaged and proactive teammate, not just a task executor :)

Would be a plus:

• Experience in high-competition niches targeting Western markets
• Product-based SEO experience
• Experience automating routine SEO tasks
• Experience with multilingual sites
• Ability to build data-driven strategies and budget planning
• Russian, Ukraine

Key responsibilities:

• Market and competitor analysis, including keyword and intent research
• Developing and executing project SEO strategies
• Creating detailed briefs for developers, copywriters, and link builders
• On-page and off-page optimization
• Identifying new traffic acquisition methods and suggesting improvements for conversion rates

What we offer:

• Competitive salary fixed in foreign currency, with regular performance reviews
• Full-time employment with a flexible schedule
• A collaborative and motivated team ready to support and help when needed

Required skills experience

At UAI Labs, we build intelligent automation and AI solutions that help companies work smarter, faster, and at scale. We partner with Private Equity firms and their portfolio companies to fix broken and inefficient processes using a practical mix of RPA, AI and process redesign. With the focus on real business impact, not quick fixes. As a fast-growing startup, we work on diverse, high-impact challenges and turn ambitious ideas into solutions that truly scale. 

About the Role 

We are looking for a highly organised, analytical, and people-focused Business Analyst to join our delivery team. In this role, you will work closely with clients to understand their processes, uncover bottlenecks, translate business needs into clear requirements, and support the design of automation and AI solutions. 

You’ll play a key role in stitching together the business perspective, technical approach, and delivery roadmap, ensuring our solutions actually solve real problems. 

Responsibilities 

• Run discovery workshops to understand current processes, pain points, and opportunities 
• Document AS-IS and TO-BE processes with clarity and structure 
• Translate business requirements into functional specifications for developers 
• Support prioritisation and help shape automation roadmaps 
• Gather and validate data required for business cases 
• Collaborate closely with developers during solution design 
• Support UAT planning, execution, and defect triage 
• Create process-definition documents (PDDs), requirement specs, and user guides 
• Communicate with stakeholders at all levels to ensure alignment 

• Contribute to continuous improvement of delivery methods and documentation standards 

   

Required Skills & Qualifications 

• Bachelor’s degree in business, Engineering, Information Systems, or related field 
• 3-4 years of experience in business analysis, consulting, operations, or similar roles 
• Strong skills in mapping processes and identifying inefficiencies 
• Experience gathering and documenting requirements 
• Excellent communication and stakeholder management abilities 
• Strong analytical thinking and attention to detail 
• Ability to work in fast-paced, ambiguous environments 
• Previous experience in consulting or working directly with clients 

• Comfortable communicating in English, both spoken and writte.

  German language proficiency (C1/C2 or native level) is required for this role, as you will be communicating with German-speaking clients/partners on a daily basis. 

   

Preferred Qualifications 

• Experience with data analysis, automation, RPA, Process Mining, or AI-led transformation projects 
• Understanding of basic technical concepts (APIs, data flows, system integrations) 
• Experience working with tools like Miro, Visio, Lucidchart, or process mining platforms 

• Exposure to software development lifecycle (Agile/Scrum preferred) 

   

Who You Are 

• A clear communicator who can simplify complexity 
• Curious, structured, and naturally analytical 
• Comfortable engaging with both technical and non-technical teams 
• Someone who loves solving problems and asking “why does it work like that?” 
• A team player who takes ownership and drives work forward

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The Sales Manager role is launched to accelerate revenue growth by increasing deal volume and sales efficiency. The mission of this role is to consistently hit and exceed sales targets by closing deals, maximizing lead-to-customer conversion, and delivering measurable revenue results.

Your future responsibilities include:

• Managing inbound leads: qualification, needs discovery, and solution presentation,
• Initiating first contact with potential clients via calls, email, and LinkedIn,
• Identifying customer needs and developing tailored commercial proposals,
• Handling objections and delivering sales presentations and demos,
• Closing deals and handing over qualified clients to the Account Management team,
• Maintaining accurate and up-to-date records in the CRM, including deal stages, statuses, and communication details.

Needed experience & skills:

• 2+ years of commercial B2B experience,
• Proven experience in negotiations and deal closing,
• English proficiency at C1 level or higher (spoken and written),
• Hands-on experience with CRM systems (HubSpot),
• High motivation and strong results-driven mindset,
• Strong objection-handling and negotiation skills,
• Excellent time management and organizational skills.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,

Submit your resume and join our team!

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are actively seeking a talented and experienced Middle Backend Developer specializing in C# to join our dynamic team. As a key member of our development team, you will help architect and implement robust backend solutions that power our innovative hotel booking platform.

Core Skills:

• 3+ years of professional experience with C# and .NET Core (3.1–8).

• Strong understanding of asynchronous programming, LINQ, and dependency injection.

   

Databases:

• Proficiency with PostgreSQL (schema design, query optimization, migrations).
• Experience with MongoDB for document-oriented data models.
• Working knowledge of Redis for caching and distributed state management.

Messaging & Event Streaming:

• Hands-on experience with RabbitMQ for message queuing.
• Familiarity with Kafka for event-driven architectures and streaming data pipelines.

Monitoring & Observability:

• Experience integrating and using Kibana, Prometheus, and Grafana for logging, metrics, and alerting.

DevOps & Cloud:

• Strong understanding of Docker containerization and image optimization.
• Practical experience deploying and managing services on Google Cloud Platform (GCP) (e.g., GKE, Cloud Run, Pub/Sub, Cloud SQL).

General Engineering Practices:

• Deep knowledge of RESTful APIs and gRPC service design.
• Solid grasp of CI/CD pipelines and Git-based workflows.
• Commitment to clean architecture, unit testing, and code quality.

Soft Skills:

• Excellent problem-solving and analytical thinking abilities.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.
• High sense of ownership, accountability, and responsibility for deliverables and system reliability.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are actively seeking a talented and experienced Senior Backend Developer specializing in C# to join our dynamic team. As a key member of our development team, you will help architect and implement robust backend solutions that power our innovative hotel booking platform.

Core Skills:

• 5+ years of professional experience with C# and .NET Core (3.1–8).
• Strong understanding of asynchronous programming, LINQ, and dependency injection.

• Proven experience building scalable, distributed systems and microservices.

   

Databases:

• Proficiency with PostgreSQL (schema design, query optimization, migrations).
• Experience with MongoDB for document-oriented data models.
• Working knowledge of Redis for caching and distributed state management.

Messaging & Event Streaming:

• Hands-on experience with RabbitMQ for message queuing.
• Familiarity with Kafka for event-driven architectures and streaming data pipelines.

Monitoring & Observability:

• Experience integrating and using Kibana, Prometheus, and Grafana for logging, metrics, and alerting.

DevOps & Cloud:

• Strong understanding of Docker containerization and image optimization.
• Practical experience deploying and managing services on Google Cloud Platform (GCP) (e.g., GKE, Cloud Run, Pub/Sub, Cloud SQL).

General Engineering Practices:

• Deep knowledge of RESTful APIs and gRPC service design.
• Solid grasp of CI/CD pipelines and Git-based workflows.
• Commitment to clean architecture, unit testing, and code quality.
• Ability to mentor engineers and contribute to architectural decisions.

Soft Skills:

• Excellent problem-solving and analytical thinking abilities.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.
• High sense of ownership, accountability, and responsibility for deliverables and system reliability.

Nice to Have:

• Experience with IaC tools (Terraform, Pulumi).
• Knowledge of performance profiling and application security best practices.
• Familiarity with domain-driven design (DDD) and event sourcing.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We are looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service, working the night shift from 12:00 AM to 9:00 AM (EEST).
 

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Good command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• 1+ years of experience in customer support.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.

• Research-oriented, with a focus on internal issue resolution rather than escalation.

   

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

Join one of the leading Tier 1 iGaming companies, where creative design directly impacts player engagement, conversion, and brand growth. We’re looking for a talented Graphic Designer with a strong understanding of the online casino audience and a passion for producing visuals that stand out in a fast-paced, competitive market.

Key Areas of Focus:

• Social Media Design (50%)
• Web&Mobile Graphics (30%)
• Email & Marketing Materials (20%)

Your Responsibilities:

• Develop high-quality, performance-driven visuals for platforms.
• Design promotional banners, campaign materials, tournament visuals, winner announcements, and other creative assets.
• Create eye-catching content that drives engagement, retention, and conversion across multiple channels.
• Ensure brand consistency while adapting tone and style to each platform’s audience.
• Manage tight deadlines and time-sensitive campaigns with efficiency and attention to detail.

Requirements:

• 3+ years of proven experience in graphic design for iGaming, entertainment, or digital consumer brands.
• Strong portfolio showcasing social media and digital campaign work.
• Excellent command of Adobe Creative Suite (Photoshop, Illustrator, After Effects) or similar tools.
• Ability to balance creativity with performance-focused design thinking.
• Understanding of casino marketing visuals and player engagement trends.

What we offer:

Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.

• Competitive salary.
• Remote work in a flexible environment.
• 20 working days of paid vacation and education projects.
• Great product with our software solution.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team.

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team. 

Your Responsibilities: 
- Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor; 
- Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs;
- Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth;
- Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities;
- Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach;
- Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience;
- Identify upsell and cross-sell opportunities by understanding customer needs and market trends;
- Share industry insights and best practices with clients to help them optimize operations and revenue potential; 
- Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies;
- Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes. 

What we’re looking for: 
- 2 years of experience in Account Management, Customer Success, or post-sales roles; 
- Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives; 
- Track record of delivering measurable results in retention, adoption, and upsell;
- Comfortable owning the full customer lifecycle - onboarding, growth, and renewals;
- Proactive and resourceful - you can thrive without a playbook and take initiative to solve problems;
- Highly organized, able to manage multiple priorities while keeping a high standard of service;
- Strong communicator in English (written and spoken); extra languages are a plus;
- Data-driven mindset - you use metrics to guide decisions and create actionable plans;
- Collaborative, adaptable, and confident in balancing client needs with business objectives.
 

What We Offer:

We believe that a happy team builds the best products. Here’s how we support you:

• Remote & Flexible: Work from anywhere. Core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon–Fri;
• Financial Stability: Timely compensation payments;
• Personal Equipment Policy: Equipment is provided to ensure comfortable and efficient work;
• Knowledge Sharing: Regular sessions to discuss new trends, share insights, and grow together;
• Community: A team of like-minded professionals ready to support, inspire, and tackle complex challenges together;
• Creative Freedom: Initiative is encouraged — you have space to implement your ideas;
• Time-off Policy: Up to 29 days off per year, including up to 5 health-related days without medical confirmation;
• Atmosphere: A friendly, result-oriented environment with mutual respect and no unnecessary bureaucracy or pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We’re looking forward to welcoming you to our team!