Jobs at Djinni

Product: iGaming | Betting
GEO: India
Format: Remote

Responsibilities

• Develop and execute retention strategies for sports betting players.
• Create and launch loyalty, bonus and gamification mechanics in Smartico.
• Plan campaigns around key sporting events, including IPL and major tournaments.
• Own the full campaign cycle: idea → segmentation → setup → launch → performance analysis.
• Work with RFM and lifecycle segmentation.
• Run A/B tests and control groups to measure campaign uplift.
• Monitor retention, reactivation, churn and bonus efficiency metrics.
• Collaborate with Content, Design, Product and Analytics teams.

Requirements

• 2+ years of experience in CRM / Retention within iGaming.
• Proven experience specifically in Sports / Betting.
• Hands-on experience with CRM platforms: Smartico is a strong plus; Optimove, Fast Track or Symplify are also relevant.
• Strong understanding of betting audiences and sports-driven retention cycles.
• Experience with segmentation, A/B testing and retention analytics.
• Ability to work independently and build priorities without constant supervision.
• English sufficient for documentation and written communication.

Nice to Have

• Experience with India / cricket / IPL.
• Experience launching or rebuilding loyalty programs.
• Hands-on experience with gamification: tournaments, missions, leaderboards.
• Understanding of Responsible Gaming principles.
• Experience working with large sports player bases.

Benefits

• Fully remote work.
• High level of autonomy and ownership.
• Opportunity to build and develop Sports Retention from the ground up.
• International product with a focus on the Indian market.
• Direct impact on key retention metrics and business performance.
• Career growth opportunities as the Sports Retention Tribe develops.

We are looking for a  Marketing Manager with BizDev skills to join our team.
Our ideal candidate has exceptional written communication skills and is able to learn fast.
Requirements

•1+ years of experience in Business Development, Partnerships, Finance, or a related role

•Upper-Intermediate or higher level of English

•Experience in Traditional Finance (TradFi) (e.g., banking, investment firms, consulting, fintech)

•Basic understanding of or strong interest in crypto/Web3 (professional experience is a plus, but not required)

•Solid understanding of financial markets and investment landscape

•Experience communicating with partners, investors, and stakeholders

•Strong research and analytical skills (market research, deal evaluation)

•Ability to learn quickly, adapt, and work in a fast-paced environment

•Strong communication and relationship-building skills

• Skills in Marketing or SMM

Responsibilities

• Oversee and guide marketing execution and junior team members (Podcast Management, writing newsletters, SMM)
•Develop and execute content strategies to drive brand presence, including YouTube, X growth initiatives 

•Build and maintain relationships with partners, investors, and key stakeholders

•Support investor onboarding and ongoing investor management

•Conduct market research across both crypto (Web3) and traditional finance markets

•Support business development initiatives, including partnerships and growth opportunities

•Coordinate and support participation in industry events and conferences

•Assist with event-related activities, including networking and follow-ups

•Be open to occasional travel for events and conferences

Location: Tbilisi, Georgia
Work format: On-site / Hybrid initially
Experience: 2–4 years

About the Role

We are looking for a technically strong Application Support & Implementation Engineer to join our team and take ownership of the setup, configuration, verification, and day-to-day technical operation of client environments for our B2B online casino platform.

This is not a software development or DevOps/cloud infrastructure role. You will work at the intersection of Product Engineering, DevOps, QA, and Client Onboarding, helping to identify and resolve technical and configuration issues efficiently and independently.

Your goal will be to investigate and solve operational problems at the application and environment level, involving software developers only when necessary.

Key Responsibilities

• Set up, configure, and verify client environments and application integrations.
• Provide L2 technical support and investigate production issues.
• Analyze logs, system behavior, configurations, and API requests to identify root causes.
• Troubleshoot application, integration, and environment-related issues.
• Work with Linux servers and command-line tools.
• Perform SQL queries and investigate database-related issues.
• Test and troubleshoot REST APIs, HTTP requests, and JSON payloads.
• Monitor application and environment health using monitoring tools.
• Collaborate with DevOps, QA, Product, and Engineering teams to resolve complex issues.
• Support client onboarding and technical implementation activities.
• Document troubleshooting procedures, configurations, and solutions.
• Identify recurring issues and suggest improvements to technical processes.

Requirements

• 2–4 years of professional experience in Application Support, L2 Technical Support, Production Support, Implementation Engineering, Integration Engineering, or Technical Operations.
• Strong troubleshooting and analytical skills.
• Practical experience with:
  • Linux, command line, and SSH
  • SQL and relational databases
  • REST APIs, HTTP, and JSON
  • Docker
  • Application and system logs
  • Git
  • Monitoring tools such as Grafana and/or Prometheus
  • Basic networking concepts, DNS, ports, and SSL
  • Basic scripting
• Ability to independently investigate technical issues and identify their root cause.
• Ability to distinguish between configuration, infrastructure, third-party provider, and application-code issues.
• Good communication and collaboration skills.
• Ability to document technical solutions and procedures.
• English sufficient for communication with technical teams and clients.

Nice to Have

• Experience with PostgreSQL
• Experience with Redis
• Ansible
• Terraform / OpenTofu
• CI/CD pipelines
• Nginx
• PHP / Laravel
• Previous experience in iGaming, fintech/payments, trading, B2B SaaS, or telecom

What We Value

We are looking for someone who is:

• Curious and willing to investigate problems deeply.
• Proactive and ownership-driven, rather than waiting for instructions.
• Structured in their thinking and able to approach troubleshooting systematically.
• Comfortable working independently in a fast-paced technical environment.
• Able to communicate clearly with both technical and non-technical stakeholders.
• Focused on finding practical solutions rather than simply escalating issues to developers.

Responsibilities:

* Develop and execute the overall media buying strategy across multiple paid acquisition channels.
* Lead, mentor, and grow a high-performing Media Buying team.
* Own the full campaign lifecycle - from launch to continuous optimization and scaling.
* Analyze campaign performance and make data-driven optimization decisions to maximize ROI, ROAS, and profitability.
* Identify performance bottlenecks and optimize targeting, bidding strategies, creatives, placements, funnels, and budgets.
* Design and implement A/B testing strategies to continuously improve campaign performance.
* Allocate and manage advertising budgets across traffic sources to maximize efficiency.
* Explore, test, and scale new traffic sources, GEOs, audiences, and ad formats.
* Work closely with Product, BI, Analytics, CRM, Creative, and Tech teams to improve acquisition performance.
* Establish best practices, processes, and optimization frameworks across the Media Buying department.
* Stay ahead of market trends, platform updates, and competitor strategies.

Requirements:

*4+ years of experience in performance marketing/media buying.
* 2+ years of experience leading media buying teams.
* Strong hands-on experience with Native Ads, Facebook, Google, TikTok, DSPs, or other paid traffic sources.
* Proven track record of scaling profitable acquisition campaigns.
* Deep understanding of attribution, tracking, analytics, and performance metrics.
* Experience managing seven-figure monthly advertising budgets.
* Strong analytical mindset with excellent decision-making skills.
* Experience working with BI tools, tracking platforms, and attribution systems.
* Excellent leadership, communication, and stakeholder management skills.
* Fluent English (Intermediate+).

* Strategic thinker with a strong business mindset.
* Results-oriented and data-driven.
* Strong leadership and coaching skills.
* Comfortable making decisions in a fast-paced environment.
* Proactive and ownership-driven.
* Excellent prioritization and organizational skills.
* Adaptable to changing market conditions.
* Passionate about continuous learning and innovation.

Will be a plus:

* Experience in Dating
* Experience building media buying teams from scratch.
* Knowledge of AI-powered optimization tools.
* Experience with automation, bidding algorithms, and custom optimization solutions.

The product that needs your engagement:

Mobion & OnTaxi

Our mission is to propel the success of global ride-hailing companies by delivering intelligent, scalable SaaS solutions. Since 2016, we have optimized operations, enhanced user experience, and driven profitability with powerful analytics, intuitive interfaces, and flexible customization. With deep industry expertise and cutting-edge technology, we provide the agility and insights needed to thrive in any market, empowering businesses to adapt and grow in a fast-changing environment.

Technical stack: Python, Strong SQL, Kubeflow, MLflow, ETL.

Your future team of professionals:

You will be part of the Mobion product Data & Research team and work with highly motivated professionals who are passionate about the project. You will collaborate with engineers, product managers and analysts.

Your future challenges:

Design, launch and continuously improve ML-based dynamic pricing algorithms for a real-time marketplace.

Impact you will make:

— Development of machine learning models: Building and supporting models for pricing, demand forecasting, routing and analyzing customer behavior

— Data Science: Work with large volumes of data to uncover hidden dependencies and anomalies

— Deploying models to production: Collaborate with engineers to integrate models into the system

— Model monitoring and optimization: Constantly monitoring model latency, scalability, and implement versioning strategy

— Working with Business Teams: Collaborate with product managers and other teams to integrate models into the decision-making process

— A/B Testing and Model Evaluation: Analyze the results of experiments to improve the product

— Own the full lifecycle of ML solutions, from hypothesis and experimentation to production rollout and business impact measurement

Skills we are looking for:

— 4+ years of experience in data science

— Proven experience developing ML models for Surge Pricing, Demand Forecasting, or similar high-load, real-time prediction systems

— Experience working with time-series, geospatial data, and dynamic pricing algorithms is a strong plus

— Experience with Python (statistical and ML packages) and Spark

— Expert knowledge in SQL

— Knowledge of mathematical and applied statistics, probability theory, regression analysis

— Experience with ML tools: Kubeflow, MLflow, and ETL tools

— Experience in data preparation, feature engineering, and model evaluation.

— Git and Gitflow Workflow knowledge

— Successful experience in developing and implementing DS solutions into a product that led to improved business results

— English Upper-Intermediate or higher

Additional skills we would appreciate:

— Familiarity with mobility, logistics, or transportation data and KPIs (ETA predictions, surge pricing, driver utilization)

Benefits you get

Maintain your work-life balance

• Take control of your workday with our flexible schedule.
• 19 days of annual vacation granted on a pro-rata basis.
• No overtime required.

Hybrid/remote type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can help promote the global visibility of exceptional Ukrainian products from anywhere in the world.

Stay healthy

• Comprehensive medical insurance from a leading Ukrainian provider, including a wide range of services and special programs for relatives, and special options for those who live abroad.
• 15 working days of sick leave per year — because your health is our priority.

Grow with us

• In-house English courses to increase your proficiency through our online courses and speaking clubs with a native speaker.
• Online learning activities, including workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills.
• Experience exchange with our team of professionals who eagerly share their deep expertise across various fields.
• Opportunities for promotions, rotations, and transitions when you believe your skills could benefit a different role or team.

Stand with Ukraine!

We have an active pro-Ukrainian position! This means that we help our army, our servicemen, and their families not only through constant donations and volunteering but also through our military leave policy, special health insurance options, and financial assistance.

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring process

• CV screening
• Test Task
• Recruiting interview
• Technical interview
• Offer call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.
The timeframe for feedback between interview stages may take up to 2 weeks.

Who are we?

Fuelfinance is on a mission to revolutionize financial management for early-stage startups, empowering them to take control of their finances and thrive. We recently raised $1M in Seed Funding from top-tier investors like Markus Villig (Bolt), John S. Kim (SendBird), Stratmind, and Bad Ideas funds, following 3 years of profitable, bootstrapped success. Trusted by businesses with over $200M in P&L, including Reface, Petcube, and Hampton, we’ve built a universal tool that brings clarity and insight to finance management.

With 38% of startups failing due to cash flow issues, our goal is to prevent these failures and unlock trillions in GDP growth. At Fuelfinance, we’re not just creating software — we’re safeguarding the future of thousands of startups. Join us and be part of this impact!

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We're looking for a Finance Engineer — someone who turns manual finance and accounting processes into scalable, automated, AI-supported workflows. This role sits at the intersection of Finance, Accounting, Systems, Automation, and AI.

You'll design and build customized finance systems for multiple startup and scale-up clients — leading each implementation from discovery through go-live, then supporting it long-term. You'll typically run 2–3 implementation projects at once while supporting 7–10 active customers, so comfort juggling parallel work without dropping quality is essential.

Whether you're a finance professional who learned to build with AI, or an engineer who developed deep finance knowledge — if you're driven to eliminate repetitive manual work at scale, we want you on our team.

What are your responsibilities?

• Lead client implementations end-to-end: run discovery sessions, gather requirements, present solutions, take systems to go-live, and support customers afterward
• Design and build finance systems following Fuel standards — reusable and maintainable, not one-off fixes
• Build and improve workflows for reporting, forecasting, month-end review, reconciliations, and financial controls
• Automate repetitive finance work using AI tools, low-code platforms (Make, n8n, Zapier, Workato), integrations, and internal workflows
• Connect and structure data from accounting systems, CRMs, payment tools, spreadsheets, BI tools, and data warehouses
• Build checks, controls, and validation logic to improve accuracy and reduce manual errors
• Balance multiple active implementations and ongoing support simultaneously while meeting deadlines and maintaining quality
• Partner with Engineering on APIs, integrations, data pipelines, and workflow orchestration

What are the preferred requirements for the role?

• 5+ years implementing finance systems, automations, or finance process improvements — with clear ownership of what you built and its business impact
• Hands-on experience building production-ready AI workflows, agents, prompts, or automations that solved real business problems (Claude / Claude Code, Cursor, Copilot, custom LLM builds, or similar) 
• Confident with automation platforms: Make, n8n, Zapier, Workato, or similar
• Practical experience with APIs and integrations — you can explain authentication, webhooks, API limitations, and integration architecture, and have built or configured integrations yourself
• Strong understanding of finance and accounting: month-end close, reconciliations, AP/AR, procure-to-pay, revenue, budgeting, reporting, and financial controls
• Understands how financial data moves between operational systems 
• Familiar with enterprise systems as an integrated set: ERPs, CRMs, BI platforms, payment systems, and data warehouses
• Solid AI/LLM fundamentals: prompt engineering, context management, memory, and agent orchestration
• Experience working directly with customers — running discovery, presenting solutions, supporting after go-live
• Track record managing multiple projects at once without losing visibility or missing deadlines
• Fluent English (C1+) and excellent client-facing communication — you'll work directly with founders and finance teams
• Systems thinking, ownership, learning agility, and comfort solving ambiguous problems without complete specs

Will be a plus:

• Knowledge of Python, SQL
• Data warehouses: BigQuery, Snowflake, PostgreSQL, etc.
• Enterprise architecture awareness: security, scalability, governance, integration patterns
• Experience administering financial, accounting, billing, or ERP systems
• Experience with tools like NetSuite, QuickBooks, Xero, Stripe, Salesforce, HubSpot, Zuora, Looker, Power BI, Tableau
• Experience with US-based clients or startups

Reporting Structure: Reporting to the FP&A Team Lead.

Recruitment Process:

• Soft skills interview with the recruiter
• Test task
• Hard skills interview with the Head of FP&A
• Culture fit interview with the Head of FP&A/VP of Operations

Why work with us?

• Help scale Fuel's platform across dozens of growing companies — making enterprise-grade finance accessible to startups
• Rapid skills growth: gain exposure to many business models and industries while progressing toward Senior or Enterprise Finance Engineer
• Growth opportunities according to our seniority grading (comes with a compensation increase)
• Flexible schedule and time-off policy
• 18 days of paid vacation per year, paid sick leaves

We are seeking a results-driven UX Designer to own the end-to-end user experience of our AI-powered video intelligence platform. This role sits at the intersection of Product, Engineering, and AI. You will translate complex computer vision capabilities into intuitive, high-performance workflows used by security operators and enterprise teams worldwide.

This is not a surface-level UI role. You will shape product strategy, define interaction models, build scalable design systems, and ensure that advanced AI capabilities feel simple, usable, and powerful.

Responsibilities

• Own the full UX lifecycle — from discovery and concept development through wireframes, high-fidelity designs, prototyping, and engineering handoff across web and mobile platforms
• Design intuitive, user-centered experiences that simplify complex AI-driven security workflows and enterprise systems
• Define information architecture for data-rich, analytics-heavy products to ensure clarity, scalability, and performance
• Lead structured user research initiatives, including field studies, stakeholder interviews, usability testing, and behavioral analysis
• Validate concepts through rapid prototyping, usability testing, and iterative experimentation
• Build and evolve Lumana’s cross-platform design system, ensuring consistency, scalability, and engineering alignment
• Leverage UX analytics and product data to drive continuous improvements in usability, adoption, and workflow efficiency
• Collaborate cross-functionally with Engineering, Product, and Leadership to ensure design quality and scalable implementation
• Align UX strategy with product roadmap priorities, contributing to long-term platform vision
• Present and defend design decisions using research, data, and principled thinking
• Other duties may be assigned

Must Have

• Bachelor’s degree in Design, Human-Computer Interaction, Engineering, or a related field
• 3+ years of experience in UX/UI design for complex B2B, enterprise, or data-heavy platforms
• Strong portfolio demonstrating end-to-end UX work across research, interaction design, and high-fidelity execution
• Proven experience designing complex systems, dashboards, or analytics-driven applications
• Advanced proficiency in Figma and modern design systems
• Experience leading user research initiatives and translating insights into shipped product improvements
• Strong communication skills, with the ability to clearly articulate design decisions to technical and non-technical stakeholders

Experience collaborating closely with Engineering teams in fast-paced product environments

We are looking for AVEVA PI System Engineers at Middle and Senior levels to join our team and work on industrial data solutions for international customers.

You’ll work with the AVEVA PI System ecosystem, helping customers collect, structure, contextualize, analyze, and get value from operational data.

Depending on your experience, you can contribute as a PI System Engineer or take ownership of technical delivery as a Senior Engineer.
 

What you’ll do

• Implement, configure, maintain, and support AVEVA PI System solutions.
• Work with industrial operational data and help structure it into meaningful, reliable information.
• Design and develop Asset Framework (AF) structures and information models.
• Work with Event Frames, PI Analytics, calculations, and data contextualization.
• Troubleshoot technical issues and support PI System environments in production.
• Contribute to PI System implementations, upgrades, migrations, and optimization projects.
• Create technical documentation, reusable templates, standards, and best practices.
• Collaborate with engineers, consultants, and customers to deliver reliable and scalable solutions.
   

For PI System Engineer

We’d expect you to have:

• 2+ years of hands-on experience with AVEVA PI System in application support, implementation, or technical project delivery.
• Good understanding of PI System concepts, including Asset Framework, information modelling, calculations, data contextualization, and operational data integration.
• Experience troubleshooting and supporting PI System environments.
• Ability to work independently while knowing when to involve more experienced colleagues.
• Interest in developing towards a customer-facing PI System consulting role.
   

For Senior PI System Engineer

In addition to the above, you should have:

• 5+ years of hands-on experience implementing, configuring, optimizing, and supporting AVEVA PI System solutions in production environments.
• Strong expertise in Asset Framework, information modelling, Event Frames, PI Analytics, and scalable/reusable PI System data models.
• Experience leading complex implementations, upgrades, migrations, or performance optimization initiatives.
• Ability to independently troubleshoot complex technical issues in business-critical PI System environments.
• Experience acting as a Technical Lead or taking technical ownership of PI System projects.
• Ability to define and promote technical standards, implementation approaches, and best practices.
   

What we offer

• International projects in the industrial / operational technology domain.
• Opportunity to work with experienced PI System professionals and develop your expertise.
• A chance to grow towards a consulting or technical leadership role.
• Remote-first work environment.
• Challenging projects where industrial data and technology have a real business impact.
   

If you have strong AVEVA PI System experience and are looking for your next technical challenge, we’d be happy to hear from you.

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR Generalist to join our team. In this role, you will be responsible for supporting our R&D department, which consists of 30 employees.

What You Will Do

• Conducting performance reviews and supporting performance management processes
• Participating in and driving Learning & Development (L&D) initiatives for employees
• Managing the onboarding process to ensure smooth employee integration
• Conducting regular one-on-one (1:1) meetings with employees
• Managing the offboarding process, including exit interviews and documentation
• Preparing and analyzing HR reports and metrics (e.g., turnover, engagement, hiring data)
• Coordinating the recruitment process in collaboration with hiring managers

• Office administration: organizing the smooth operation of the office, coordinating administrative processes, maintaining documentation, purchasing office supplies, and ensuring comfortable working conditions for the team.

   

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Required Experience to Succeed in This Role:

• At least 1,5 years of experience in an HR / Recruitment role within a company
• Upper-intermediate level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR Generalist to join our team. In this role, you will be responsible for supporting our R&D department, which consists of 30 employees.

What You Will Do

• Conducting performance reviews and supporting performance management processes
• Participating in and driving Learning & Development (L&D) initiatives for employees
• Managing the onboarding process to ensure smooth employee integration
• Conducting regular one-on-one (1:1) meetings with employees
• Managing the offboarding process, including exit interviews and documentation
• Preparing and analyzing HR reports and metrics (e.g., turnover, engagement, hiring data)
• Coordinating the recruitment process in collaboration with hiring managers

• Office administration: organizing the smooth operation of the office, coordinating administrative processes, maintaining documentation, purchasing office supplies, and ensuring comfortable working conditions for the team.

   

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Required Experience to Succeed in This Role:

• At least 1,5 years of experience in an HR / Recruitment role within a company
• Upper-intermediate level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

We are looking for an L1 Technical Support Specialist to join our 24/7 Operations team.
As the first point of contact for our partners, you will play a key role in delivering fast, professional, and high-quality technical support while ensuring stable daily operations.
This role is ideal for someone who enjoys problem-solving, adapts quickly to changing priorities, and is eager to develop technical skills.

Requirements:

- Be the first point of contact for partner requests and provide timely responses within SLA.
- Create, update, and maintain tickets with clear technical information and accurate status updates.
- Perform standard operational and configuration tasks following internal procedures.
- Investigate customer-reported issues using internal tools and documentation.
- Perform first-level technical troubleshooting by reviewing logs, monitoring systems, and application behavior.
- Reproduce known issues and follow established troubleshooting guides.
- Monitor alerts and respond according to operational procedures.
- Escalate complex incidents to the appropriate technical teams with complete investigation details.
- Coordinate communication between partners and internal teams throughout the incident lifecycle.
- Maintain accurate documentation and ensure smooth knowledge transfer between shifts.
- Support new operational processes and continuously learn new products, tools, and workflows.

Responsibilities:

- Has basic technical knowledge and strong analytical thinking.
- Learns quickly and enjoys understanding how systems work.
- Can effectively manage multiple conversations and tasks simultaneously.
- Easily switches between priorities without losing focus.
- Pays close attention to details.
- Communicates clearly and professionally.
- Takes ownership and follows tasks through to completion.
- Knows when to investigate independently and when to escalate.
- Enjoys working in a collaborative team environment.
- Adapts quickly to changing business needs and new technologies.

Technical skills
- We expect basic knowledge of:
- HTTP / REST APIs
- Client-server architecture
- Web applications
- Reading application logs
- Basic networking concepts
- Basic SQL (would be a plus)
- Postman or similar API tools (would be a plus)
- Monitoring tools (Grafana, Kibana, ELK, etc.) (would be a plus)

Умови роботи

What will make you successful
Successful L1 Specialists are:
- Fast without sacrificing quality.
- Highly organized.
- Detail-oriented.
- Curious and willing to investigate.
- Comfortable making decisions within established procedures.
- Flexible and adaptable to changing priorities.
- Passionate about continuous learning and professional growth.

What we offer
- Opportunity to work with international partners.
- Continuous technical learning and mentoring.
- Career growth toward L2 Technical Support, Integrations.
- Friendly and supportive team.
- Modern technologies and real production systems.
- 24/7 shift schedule.
- Medical insurance;
- Regular salary reviews and timely payments;
- Provision of necessary equipment for work as needed.

Professional development:
- Corporate English classes;
- Mentoring from experienced Team Leads;
- 50% reimbursement for courses/certifications/webinars, etc.;
- Development towards leadership positions within the company.

Work-life balance:
- Ability to work fully remotely;
- Vacation: 24 calendar days per year;
- Paid sick leave;
- Informal office meetings every month.

We’re a fast-growing outsourcing IT company that’s been around for 13 years, and we’re on the lookout for a Scrum Master for a long-term product-driven project.

You’ll be joining a multi-team Smart City software ecosystem built for the Middle East market. It’s a fully agile product-driven setup, with real users and real impact.

You’ll work mostly on the team level with 2–3 cross-functional Scrum teams, helping them stay focused, deliver value, and continuously improve. If you enjoy empowering teams and love seeing progress happen, let’s talk! 

Requirements:

• 3+ years of proven experience as a Project Manager or Scrum Master in a software development environment, including at least 2 years specifically as a Scrum Master in product teams.
• Hands-on facilitation, mentoring, and coaching skills.
• Solid knowledge of Agile approaches and frameworks (Scrum, Kanban) and the ability to apply them pragmatically.
• Experience working with multiple teams simultaneously.
• Experience with team and process metrics (including delivery metrics).
• Understanding of software development lifecycle and delivery principles.
• Understanding of modern engineering culture and practices (e.g., CI/CD, test automation, DevOps culture, feature flags, pair programming, etc) and ability to support their adoption within teams.
• Practical experience in change management.
• Strong systems thinking, empathy, active listening, and critical thinking.
• Ability to explain complex concepts simply and clearly.
• Proficiency with project management software and tools.
• Problem-solving skills and the ability to adapt to changing circumstances.

Nice to have:

• Agile certifications (PSM, KMP, etc.)
• Understanding of change management in complex environments.
• Experience with scaling frameworks (LeSS, Nexus, etc.)
• Experience working in a project-based environment

Responsibilities:

• Analyze current team processes and build a roadmap for improvement.
• Define and track team/process/delivery metrics and visualize progress.
• Coach and mentor teams to foster growth, autonomy, and self-management.
• Collaborate with the Product Owner to improve backlog refinement and goal-setting processes.
• Identify risks and remove impediments, including dependencies and bottlenecks.
• Support cross-team collaboration and communication with stakeholders.
• Facilitate team events: Daily Scrums, Sprint Planning, Reviews, Retrospectives – while empowering teams to lead these sessions themselves.
• Promote a healthy team dynamic, facilitate conflict resolution, and monitor team health via observation and 1:1s.
• Mentor teams on Agile practices, Definition of Done, and effective tooling.
• Encourage and support the adoption of strong engineering practices like continuous delivery, use of feature flags, test automation, clean code, frequent refactoring, and fast feedback loops to help teams deliver high-quality, reliable software.
• Lead internal workshops/trainings on Agile techniques and tools.
• Ensure transparency through effective visualization (e.g., product goals, sprint targets, metrics).
• Work with PO and stakeholders on roadmap communication and sprint-to-product goal alignment.
• Continuously improve the Product Backlog Refinement process:
• Teach effective PBI creation and splitting techniques
• Support technical task prioritization
• Ensure backlog clarity, order, and visibility

What We Offer:

• Competitive salary
• Loyal, open-minded management and the ability to influence decision-making
• A collaborative and innovative environment with room for professional growth

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Are you passionate about building modern data platforms and shaping large-scale cloud solutions?

Join our Data Services team and play a key role in designing and delivering enterprise-grade data architectures that enable smarter business decisions and innovation. 

As a Solutions Architect, you will define and drive end-to-end data solutions across PwC’s Data Services portfolio. This role requires a strong foundation in software architecture, data engineering, and cloud platforms, along with a deep understanding of architectural best practices, security, and compliance.

What You'll Do

• Design end-to-end data solutions and architecture on Microsoft Azure.
• Lead architecture decisions around Azure Databricks, Data Mesh, and Data Products.
• Define governance, security, and data management standards using Unity Catalog.
• Create proof-of-concepts (POCs) to validate new ideas and reduce implementation risk.
• Collaborate with Product Managers, Architects, and Engineering teams to drive successful delivery.
• Support development teams throughout the implementation lifecycle and help solve complex technical challenges.
• Contribute to architecture documentation, solution designs, and technology standards.
• Mentor engineers and technical leads, promoting best practices across the organization. 

What We're Looking For

• 7+ years of experience in Software Engineering, Data Engineering, or Solution Architecture.
• Strong hands-on experience with Azure Databricks and modern cloud-based data platforms.
• Solid understanding of Data Mesh, Data Products, and data governance principles.
• Experience with Python and/or C# for integration, automation, or platform development.
• Strong knowledge of cloud-native architectures, APIs, DevOps practices, and distributed systems.
• Ability to translate business requirements into scalable technical solutions.
• Excellent communication skills and experience working with both technical and non-technical stakeholders.
• Previous experience as a System Architect, Lead Engineer, or Solution Architect is highly desirable. 

Why Join Us?

• Work on large-scale enterprise data initiatives using modern technologies.
• Influence architectural decisions and technology direction.
• Collaborate with highly skilled international teams.
• Balance strategic architecture work with hands-on technical involvement.
• Opportunity to grow your expertise in Databricks, cloud architecture, and data platform modernization.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Join our dynamic Advanced Technology Solution (ATS) team as a Solution Architect and lead the charge in developing transformative global smart solutions. We are seeking a forward-thinking individual with engineer expertise to spearhead projects from AI and RPA to web development and beyond, while effectively assessing and integrating client requirements.

Key Responsibilities:

• Lead technical teams in designing and implementing innovative solutions, adeptly tackling complex challenges across various environments.
• Act as the primary point of contact for clients, managing their requirements and fostering clear communication between clients and the development team.
• Collaborate with stakeholders to gather and analyze project requirements, ensuring they align with both client goals and business objectives.
• Ensure on-time delivery of solutions that meet technical and functional requirements.
• Proactively identify and mitigate potential technical risks associated with projects.
• Share your domain expertise by mentoring and guiding your team toward success.
• Explore and propose new consulting opportunities within our existing customer base to drive further innovation.

Required Skills and Qualifications:

• Master's in Computer Science/Computer Engineering/Electrical Engineering.
• Technical expertise in .Net/Java/Python/Spring Boot.
• Proficiency in working with relational databases and frontend technologies.
• Solid understanding of algorithmic programming and diverse testing methodologies.
• Demonstrated leadership and mentorship skills.
  Positive, results-oriented, and a team player.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

We are looking for an Engineering Manager or experienced Team Lead with a strong Data Engineering background to lead and scale the teams building our high-reliability, secure, and linearly scalable Data direction.

This role is ideal for engineering leaders who combine strong technical expertise in data and platform engineering with people leadership and delivery ownership. Whether you are already an Engineering Manager or a hands-on Team Lead looking to expand your impact, you will play a key role in shaping teams, data architecture, and engineering culture.

You will lead the company's transition toward an AI-first approach - ensuring fast, governed access to analytics and AI/ML models while maintaining strict financial and regulatory compliance. You will work at the intersection of data engineering, platform/infrastructure, and business, with a strong focus on reliability, performance, scalability, security, and data governance.

Responsibilities

• Lead and develop cross-functional Data Engineering and Data Platform teams
• Own delivery, quality, and technical outcomes for the data platform
• Partner closely with Product, Analytics, Data Science/ML, and Senior Engineering leadership to translate business and AI requirements into a scalable platform roadmap
• Drive and evolve data engineering processes, including planning, estimation, CI/CD for data, testing and data quality, code reviews, and release management
• Contribute to architectural decisions for data systems running on hybrid infrastructure (batch + streaming, lakehouse, and beyond)
• Ensure high availability, performance, data reliability, and observability of production pipelines and platform services
• Embed security, privacy, data lineage, and regulatory compliance into the platform by design
• Identify and reduce technical and data debt while maintaining delivery velocity
• Mentor engineers, support career growth, conduct 1:1s and performance conversations
• Participate in hiring and team scaling initiatives
• Foster a culture of ownership, collaboration, data quality, customer focus, and continuous improvement

Requirements

• 5+ years of hands-on professional Data Engineering experience, with a strong track record of building and operating production-grade data pipelines and platforms
• Experience leading engineering teams as an Engineering Manager, Team Lead, or similar leadership role
• Strong understanding of modern data architectures, including data modeling, ETL/ELT, distributed data processing, pipeline orchestration, batch and streaming workloads, and data storage
• Experience delivering complex data systems or platforms in production environments
• Background in financial systems, FinTech, or other high-reliability, regulated domains
• Strong understanding of data platform and backend systems - data modeling, distributed data processing, and pipeline orchestration
• Hands-on experience with the modern data stack: batch and streaming processing, orchestration, and warehousing/lakehouse 
• Knowledge of CI/CD pipelines, infrastructure automation, and deployment strategies for data workloads
• Familiarity with data observability (data quality, metrics, logging, alerting, lineage) and performance monitoring

Nice to Have

• Experience building platforms that serve AI/ML workloads (feature stores, MLOps, model-serving, vector/embedding stores)
• Experience with low-latency or high-throughput data systems
• Exposure to trading, fintech, or market-data platforms
• Experience with data governance, security, and regulatory compliance (PII handling, audit, lineage) in financial environments
• Experience scaling data and engineering teams and organizations