Jobs at Djinni

The company is a SAP Business One integrator that develops applications for SAP systems. It has
a large and professional support center in Israel that provides services to all sizes of companies. Has over 17 years of experience and has developed over 250 applications, making it the best in the industry for software ERP management solutions. 

You will join the large and complex product and have to be ready to learn parts of it as part of the job. The company is looking for people who are not just good technical experts but also understand the business needs and can come up with a solution.

Responsibilities:

• Being responsible for the development of the next-generation products and customizations for the clients
• Working directly with the product managers/project managers that will explain the needs and outline the requirements
• Working on the company's new product line:
  - a fintech solution which does integrating and controls information from multiple banks and accounting systems
  - a B2B Commerce solution that helps optimize order processing across multiple suppliers
  - document processing solutions (OCR) for automation of accounting processes
  - mobile sales terminal for traveling salespeople an FSM (maintenance management) solution used daily by hundreds of users

Requirements:

• Experience with C#/.NET Core
• Experience with SQL Server
• Experience with Angular 12+
• A proven track record working with financial systems (accounting, cash management, ERP, etc.) is required.
• Good communication skills
• English: intermediate+, Ukrainian/russian: native

Customer Support / Operations Manager (Remote, Full-time)

We are a fast-growing online concierge service helping clients worldwide solve tasks quickly and efficiently. We’re looking for a proactive and driven Manager to join our team.

What you’ll be doing:

• Communicating with clients and handling requests online
• Solving tasks оперативно, including non-standard cases
• Coordinating and managing client requests
• Working with CRM systems and tracking task progress

You’re a great fit if you:

• Are highly responsive and comfortable multitasking
• Have strong communication skills
• Stay calm under pressure
• Learn quickly and adapt easily
• Have basic Excel skills

Requirements:

• Ukrainian & Russian — fluent
• English — intermediate or higher
• French — a strong advantage

What we offer:

• 100% remote work
• Full-time role with a flexible schedule
• Competitive compensation: base salary + commission
• Monthly payments + performance bonuses
• Opportunity to grow with the company

We’re looking for someone who is fast-thinking, reliable, and motivated to grow and earn based on results.

DevOps
About the Company:
Our brand is one of the fastest-growing iGaming brands in the world, with hundreds of thousands of active players across multiple countries.
We are an international team from different corners of the globe, united by the idea of creating the best product in the entertainment industry.

Requirements
• 4+ years of experience in administering/DevOps in a Linux/Unix environment
• Strong knowledge and experience with solutions based on Linux systems and Cloud solutions (AWS as plus);
• Strong knowledge and experience with containerized workloads and services Docker, Docker Swarm and Kubernetes;
• Experience with automatic deployment tools such as Ansible, Terraform;
• Experience with databases like: MySQL, PostgresSQL, Redis, DB Clustering etc (Clickhouse as plus);
• Experience with monitoring tools (Grafana/Prometeus/CloudWatch etc.);
• Experience with logging tools (ELK stack etc.);
• Strong knowledge of Networking: network topologies and common network protocols and services (TCP/IP, DNS, HTTP(S), SSH, SMTP, IPMI, L2/L3 layers);
• Good knowledge of message broker tools such as Kafka, RabbitMQ etc;
• Robust skills with CI/CD tools such as Gitlab CI;
• Robust scripting skills such as: Shell (Bash), Golang, Python;
• Storage/filesystems: nfs, RBD, Ceph, ext*, xfs, raid*;
• Strong problem solving skills and ability to work in a fast paced and collaborative environment;
• Excellent communication and team skills;
• Version Control: Experience administrating version control systems such as GIT;

• English level - Intermediate

We Offer:
💻 Remote work from anywhere in the world.
⚡ Fast decision-making without bureaucracy.
🤝 Friendly atmosphere among people passionate about their work.
📈 Qualified managers invested in your growth.
💵 Annual bonuses and performance-based incentives.
🏖️ 20 paid vacation days, 5 day-offs, and paid sick leave.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are seeking a Senior DevOps Engineer with experience or strong knowledge in working within teams or leading workstreams involving DevOps for a global network of professional services firms, with emphasis on the following areas:

• Linux/Unix environment / System administration;
• Configuration Management;
• Multiple scripting languages on Linux platform (Bash, Awk, Sed, Python);
• Cloud-hosted systems;
• Hardware capabilities;
• Transport security, SSH and certificates;
• Docker containers for application deployment;
• Relational databases;
• NoSQL data stores;
• Distributed/clustered or grid computing systems.

Skills required:

• Administering and configuring Linux OS including network and software application setups;
• Setting up and managing CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins;
• Automating repetitive development, deployment, and operational tasks;
• Documenting systems, refining requirements, identifying solutions independently, and effectively communicating within the team;
• Database management including design, creation, query optimization, and manipulation;
• Utilizing enterprise orchestration tools (e.g., BPM, ESB) and messaging queues (e.g., RabbitMQ) to manage services and workflows efficiently.

Key Responsibilities: 

• Administration of Linux/Unix environments, including network and software configuration;
• Configuration management and automation of deployment processes;
• Development and maintenance of automation scripts on Linux platforms;
• Support and administration of cloud systems and infrastructure;
• Deployment of applications in Docker containers and support of containerized environments;
• Setting up and maintaining continuous integration (CI) and continuous deployment (CD) processes using tools like GitHub Actions, Azure DevOps, etc;
• Automation of routine development, operations, and deployment tasks.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Simulmedia is seeking an experienced Senior Full Stack Engineer to strengthen our engineering team as we scale our platform and deliver new insights and analytics capabilities within our next-generation products.

A major focus of our technical roadmap is platform unification, which includes the exciting challenge of rewriting our existing enterprise product into this modern, unified technology stack

In this role—which features a targeted 30/70 backend-to-frontend allocation—you will work closely with product managers, designers, and data engineers to ensure the seamless integration of analytics features into the platform. The ability to frequently iterate and deliver high-quality features that are owned end-to-end is crucial in this role.

Location: Ukraine is mandatory. Our offices are located in Kyiv and Lviv. Teams are located in Kyiv and Lviv and primarily work remotely with occasional offline meetings.

Key Responsibilities

• Design and implement insights and analytics dashboards for the CTV self-service platform, providing users with actionable data to enhance their campaigns.
• Develop both frontend (70%) and backend (30%) services using React, Next.js, and TypeScript, ensuring seamless integration between components.
• Build robust, scalable APIs using tRPC to serve analytics data to the frontend application.
• Create efficient pages using server-side rendering (SSR) or static site generation (SSG) via Next.js for performance-optimized analytics displays.
• Collaborate with designers to implement responsive and visually appealing user interfaces using Tailwind CSS, ensuring a smooth, intuitive experience for the platform’s users.
• Optimize the full stack to ensure quick load times, low-latency data fetching, and smooth user experiences, especially for data-heavy visualizations and analytics pages.
• Deploy and manage the platform using Vercel, taking advantage of its serverless functions for backend processes and ensuring efficient deployments and scaling.
• Participate in code reviews, pair programming, and knowledge-sharing sessions to ensure high-quality, maintainable code.
• Implement unit and end-to-end testing for both frontend and backend components to ensure reliability and reduce bugs in production.

Qualifications

• Education: Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
• Experience: 6+ years of senior-level experience in full stack development, with a strong focus on web applications and data-driven platforms.
• Core Languages: Strong proficiency in TypeScript, including strong typing and interface design for scalable codebases.
• Frontend Expertise: Deep understanding of React and its ecosystem, including hooks, functional components, and React Server Components (RSC). Proficiency in Tailwind CSS for building responsive, accessible, and aesthetically pleasing UIs.
• Data Visualization: Experience in building data visualization tools and dashboards using React-based libraries (e.g., D3.js, Chart.js).
• Rendering: Experience with SSR and SSG using Next.js, optimizing for performance and SEO.
• Backend Expertise: Proficiency in backend development (e.g., Node.js) with tRPC as an API framework. Experience designing and developing APIs, handling authentication, authorization, and security best practices.
• Data Architecture: Proficiency in building scalable and reliable data-fetching layers, especially for real-time or large-scale analytics.
• Infrastructure: Experience with serverless architectures, understanding of edge computing, and CDN usage for enhancing performance and reliability. Solid experience with Vercel or other serverless platforms for deployment, CI/CD pipelines, and performance monitoring.
• Testing: Experience with unit and end-to-end testing frameworks such as Vitest, Cypress/Playwright, or similar.
• Version Control: Proficiency in Git, including experience with pull requests, code reviews, and branching strategies.
• Soft Skills: Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills.
• Timezone: Ability to communicate effectively with the U.S.-based teams and work 11:00 AM — 8:00 PM EEST.

Bonus Points For

• Familiarity with CTV platforms or working experience in digital advertising or media analytics.
• Knowledge of SEO, accessibility, and performance optimization for web applications.

Interview Process

1. Technical Pre-screening: (30 mins)
2. Full-scale Technical Interview: (1h 15m)
3. Product Interview: (30 mins)
4. Offer.

Team Summary

Our teams specialize in end-to-end and firmware testing of embedded systems, including video streaming, to ensure the reliability, performance, and quality of the product lineups. Through rigorous testing that reflects real-world conditions, we validate complete user workflows. Working closely with SDET, Engineering, Product, and other QA teams, we proactively identify issues and provide actionable insights to improve system stability and user satisfaction.

Job Summary
We are looking for an experienced QA Engineer familiar with embedded systems testing. You will be responsible for the validation of firmware and its features on both low and end-to-end levels of testing including interaction with the hardware, backend, and app. You will have the opportunity to participate in the full product development cycle and evaluate the quality of a product at each stage to guarantee and raise quality standards.

You will have an opportunity to be part of existing or upcoming projects.

Responsibilities and Duties

• Product requirements analysis​
• Test documentation​ creation​ and maintenance (test plans, ​test cases, traceability matrix, ​test summary reports, etc)
• Test execution -​ ​perform feature and regression testing​ ​of products at different stages starting from PoC to full-scale production
• Be ​proactively involved in SDLC and ongoing release processes.
   

Qualifications and Skills

• 2+ years of experience in manual testing
• Experience in testing of embedded systems
• Knowledge of testing methodologies
• Experience in UNIX/Linux
• Understanding of network principles
• Understanding of embedded systems principles
• Experience with bug tracking systems
• Experience in writing test documentation
• Good written and spoken English.

Nice to have

• Experience in debugging hardware and firmware
• Linux scripting with Bash, Zsh, and Python
• Experience with LTE, 802.11 protocols
• Experience with low-powered systems
• Experience with audio/video data streaming
• Familiarity with SQL databases and Elasticsearch
• The ability to root-cause failures across software, firmware, and hardware.

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

Hi!
 

We are looking for a talented and business-oriented Technical IT Project Manager to join our growing PMO team.
 

This is a proactive hiring role - we are building a strong pipeline of PMs to quickly engage in upcoming projects with European and UK-based clients. You will have the opportunity to lead projects from early discovery stages and take full ownership of delivery and client relationships.
 

Required Skills & Experience

• 4+ years of experience in IT project management (service companies preferred)
• Strong understanding of Scrum and Kanban methodologies
• Solid understanding of SDLC and software development processes
• Proven experience in Discovery phases.
• Experience managing 2–4 projects simultaneously
• Experience working directly with C-level stakeholders
• Strong skills in writing technical requirements and documentation
• Understanding of project risk management processes
• Experience managing fixed-price (fixed-bid) projects
• Understanding of unit economics (rate, utilization, margin)
• Proficiency with JIRA
• At least Upper-Intermediate+ English (B2+)
   

Nice to Have

• Experience with big budget projects  ($50,000+)
• Experience in pre-sales activities (estimations, client presentations)
• Background in development or QA
• Experience in GovTech / Defence, FinTech, or EdTech domains
• Familiarity with UX/UI processes and tools like Figma

Key Responsibilities

• Own client relationships as a single point of contact
• Lead Discovery phases (workshops, requirements elicitation, WBS)
• Make independent decisions regarding scope, timeline, and resources
• Manage project P&L (margin, team utilization)
• Coordinate cross-functional teams (frontend, backend, QA, UX/UI)
• Provide regular updates to clients and internal stakeholders (Head of PMO / CEO)
• Proactively identify opportunities to expand project scope
• Ensure high-quality delivery across all project stages
   

Hiring Process

• Recruiter interview
• Technical interview + mini test task
• Final interview with CEO, CBDO, HR BP
  
  What We Offer
• Exciting and impactful projects that make a difference
• Long-term cooperation with full-time involvement
• Flexible working schedule and remote work options
• Personalized professional development and growth plans
• Stable salary with regular performance reviews
• Paid vacation (21 days) and sick leave (10 days)
• Team-building activities, including corporate trips
• Access to professional workshops and training
• Development budget allocated for each employee
• Supportive corporate culture and a team of dedicated professionals

Please note: We carefully review every application, but will respond only to candidates whose skills and experience best match the role requirements. Thank you for your understanding!

🚀 We’re hiring a Senior / Staff Product Designer

We’re looking for a strong product designer with 8+ years of experience, focused on mobile apps (iOS / Android) and exceptional UI quality.

This is not a “screen designer” role — we need someone who thinks in systems:
you design flows, product logic, and craft a cohesive user experience end-to-end.

💡 What’s critical:
— Deep understanding of mobile platforms & native patterns  
— Strong experience with design systems & component-based approach  
— Ability to design states and think through technical implementation  
— High UI quality bar (top-tier product level)

➕ Nice to have:
— Experience with feeds, recommendations, social products  
— Understanding of growth mechanics  
— Experience using AI in design (flows, prototypes, processes — not just visuals)

🤝 Soft skills:
We’re looking for a proactive, ownership-driven partner — not just an executor.  
Someone who brings ideas, drives quality, and thrives in ambiguity.

In short:
a designer who thinks like a product manager + engineer, works fast, and maintains exceptional quality.

🎁 What we offer:
• Relocation support with housing assistance  
• Lunch allowance & Multisport card  
• Apple equipment provided  
• Language courses covered  
• Modern office with a great mountain view  
• Snacks, drinks, and seasonal fruits  
• Team events and treats 🎉  

🌍 Team  
International team with experience in global tech companies, with hubs in New York and Zagreb.

📄 Employment  
Official employment under Croatian law.

🧩 Hiring Process  
Initial Interview → Designer Interview → Stakeholder Interview → Offer 🎉

About the Role
 

Company domain - automotive industry.
We are looking for Data Engineers to join a managed service team delivering modern data products.
 

The role is focused on hands-on implementation under defined standards and senior guidance. You will contribute to building data products, ensuring quality and compliance with established frameworks.
 

Responsibilities
 

• Implement pipelines and data transformations
• Build analytical and source-aligned data products
• Follow established standards (data contracts, modeling patterns, testing strategies)
• Work in cross-functional domain teams
• Participate in pair-programming and knowledge transfer
• Support monitoring and operational excellence of delivered data products
   

Required Technical Stack
 

Mandatory experience with:
 

• AWS
• Azure
• Snowflake
• dbt
• Witboost
• Dreamio
• Modern ELT/ETL practices
• CI/CD in data environments
• Automated testing for data pipelines
   

Required Experience
 

• 1–3 years in Data Engineering
• Previous assignments delivering pipelines and data products
• Familiarity with Data Mesh
• Basic understanding of DataOps
• Understanding of governance, lineage, SLAs
• Comfortable working in Agile cross-functional teams

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is… Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Data Engineer.
 

Project Description:

It is a real-time data processing and analytics solution for a high-traffic web application. 
Tech stack.
AWS: AWS Glue Studio, Redshift, RDS, Airflow, AWS Step Function, Lambda, AWS Kinesis, Athena, Apache Iceberg, AWS Data Brew, S3, OpenSearch, Python, SQL, CI/CD, dbt, Snowflake

 Responsibilities:

• Design a scalable and robust AWS cloud architecture;
• Utilize AWS Kinesis for real-time data streaming and aggregation;
• Implemente AWS Lambda for serverless data processing, reducing operational costs;
• Configured AWS RDS (Relational Database Service) for structured data storage and AWS DynamoDB for NoSQL requirements;
• Ensured data security and compliance with AWS IAM (Identity and Access Management) and encryption services;
• Developed and deployed data pipelines using AWS Glue for ETL processes;
• Wrote Python scripts and SQL queries for data transformation and loading;
• Set up continuous integration and continuous deployment (CI/CD) pipelines using AWS CodePipeline and CodeBuild;
• Monitored system performance and data quality using AWS CloudWatch and custom logging solutions;
• Collaborated with other teams to integrate data sources and optimize data flow;
• Achieve a highly scalable real-time data processing system, resulting in a 40% increase in data analysis efficiency and a significant reduction in operational costs.
• Build ETL pipelines from S3 to AWS OpenSearch by AWS Glue
• Upper-Intermediate or higher English level.

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is… Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Data Architect.

Must-Have Skills

• Data Architecture (8+ years, 3+ as architect)
• Enterprise data architecture — conceptual, logical, physical modeling
• Lakehouse architecture patterns — medallion architecture, data mesh principles
• Hybrid data architecture — on-prem ↔ cloud data movement, consistency, governance
• Data modeling — dimensional modeling, Data Vault 2.0, or similar for analytical workloads

• Cloudera / Hadoop Ecosystem (Critical)
• Cloudera Data Platform (CDP) — architecture, administration, security
• Apache Hive / Iceberg — table formats, partitioning strategies, compaction
• Apache Spark on Cloudera — performance tuning, resource management
• HDFS / Ozone — storage architecture, replication, tiering
• Apache Ranger / Knox — security, access control, audit
• Query & Analytics Layer
• Starburst / Trino — federated query architecture, connector management, caching strategies
• Tableau — data source architecture, extract vs. live connections, semantic layer design
• SQL optimization for analytical workloads — join strategies, materialized views, caching
• Streaming & Integration
• Apache Kafka — topic design, schema registry (Avro/Protobuf), exactly-once semantics
• CDC (Change Data Capture) patterns — Debezium, Kafka Connect
• ETL/ELT pipeline design — batch and streaming patterns
• Apache Airflow — DAG design for complex data pipelines
• Governance & Quality
• Informatica — data catalog, data quality, metadata management
• Data governance frameworks — data ownership, stewardship, lineage
• ABAC implementation for data access (attribute-based access control)
• Data quality metrics and monitoring
• Business glossary management

• Cloud Data Architecture (AWS)
• S3 — data lake storage patterns, lifecycle policies, storage classes
• AWS Glue — catalog, ETL jobs
• Lake Formation — fine-grained access control
• Hybrid integration — AWS Direct Connect, data replication strategies
   

Nice-to-Have

• Telco data models (CDR, network events, subscriber data, billing)
• Experience migrating from traditional Hadoop to modern lakehouse
• Data Mesh implementation experience
• Cost optimization for large-scale data platforms
• DAMA-DMBOK or equivalent data management certifications
   

Engagement Model

• Full-time staff augmentation (embedded in team)
• Business trips to Baku every 2 month
• Must overlap with Baku working hours (GMT+4)
• English fluency required

Job Description

• Good Python knowledge and experience

• Experience in the usage of automated testing frameworks

• Experience in BDD AUtomation

• Good Software Testing skills (good knowledge of test design and testing techniques; excellent reporting and documentation skills)

• At least intermediate English level

• Self-motivated person who is able to work independently and in the team

• Good communication skills

• Ability to learn new technologies quickly

Job Responsibilities

• Working with automated test framework 

• Creating automated scripts, tools and reports

• Debugging issues and creating bug reports

• Developing test plans for new features and ensure good level of test coverage

• Contributing to team processes

• Communication with clients and team members

Department/Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation of tests and processes for new firmware releases; creating tools and reports to help other teams perform better and get data and summaries more easily.

• Project Description:

  The project is related to regulatory reporting for one of Clients from Investment Banking area. We are using Linux/Unix & .Net technologies. We also plan to start necessary development activities related to integrate existing solution with a newly created umbrella system used for high volume data archiving.

• Responsibilities:

  We are extending the existing Team located in Wroclaw to be developing business-driven artefacts. We aim to hire the best people and give them maximum autonomy for realizing their potential and growing technically/professionally. Competence, collaboration and continuous improvement are highly supported on the program level, to create a culture where each individual can grow in their desired direction. We are looking for a qualified QA Engineer to join our team, working with agile teams developing distributed Java projects.

• Mandatory Skills Description:

  • Proficiency in programming languages such as Java and C++
  • A good knowledge of test driven development approaches such as BDD to support continuous delivery
  • Take ownership and responsibility for the design and development of all aspects of automated testing along with creation, execution, and maintenance of automated scripts
  • Experience in Kafka will be beneficial
  • Analyse, design, and build automated test cases based on acceptance criteria captured in user stories
  • Collaborating with development teams to develop quality products; working closely together to understand the functionality and devise acceptance tests at an appropriate test level, prioritizing both speed and quality to support continuous delivery
  • Act as a lynchpin for product quality activities during development & releases such as identifying bugs and coordinating remediation
  • Continuously improve the CI/CD toolchain and services in close collaboration with the agile programs and software engineers and the central architecture
  • Researching issues in software with remediation geared towards designing & developing test automation scripts
  • Contribution to the platform architecture and product solution design
  • Selenium WebDriver (Page Object pattern, selectors, waits, timeouts, FindElements, some minimal knowledge of JavaScript to use it together with WebDriver)

• Nice-to-Have Skills Description:

  n/a

• Languages:
  • English: B2 Upper Intermediate

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and digital solutions, is looking for an Operations Support Specialist to join its team.

Project duration: 4–5 months
Workload: Full-time with extended hours
 

Responsibilities:
• Provide drivers with real-time route information via voice chat
• Adjust routes in navigation software when changes occur
• Maintain and report survey statistics
• Process collected data according to instructions
• Troubleshoot operational issues as they arise
• Book hotels following provided guidelines
• Participate in a one-week training session prior to project start
 

Requirements:
• Confident computer user
• Driving experience or strong understanding of traffic rules
• Good communication skills
• Experience with QGIS or other GIS/routing tools is an advantage
• Personal computer with fast and stable internet connection
 

Specific conditions:
• Extended working hours: up to 9 hours per day with flexible breaks
• Occasional weekend shifts on a rotational basis

What we offer:

• Competitive compensation above market average
• Opportunity for seasonal / short‑term employment (perfect for summer)
• No prior experience required — full onboarding and support provided
• Friendly, supportive team and clear expectations

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a variety of products worldwide at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've preserved all our workplaces and, most importantly, continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.
 

We’re currently expanding our team for one of our partners, and looking for an Order Entry Manager (Junior+ level) to join our international customer care team.

If you enjoy handling customer requests via email, are detail-oriented, and can maintain focus under high-volume work — this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support;
• Fluent written German (email only, no voice) — strong grammar, natural phrasing, professional email tone;
• Critical thinking and ability to logically analyze cases;
• Strong attention to detail; ability to follow instructions precisely;
• Ability to structure written communication clearly and concisely;
• Ability to ask clarifying questions instead of making assumptions;
• Familiarity with email management tools (Dixa preferred).

Your future responsibilities:

• Process ~15,000 emails per year (~1,250/month, up to 60/day);
• Handle email orders via Dixa;
• Maintain a 24-hour response time; target Average Handling Time (AHT) 4–6 minutes (6–8 minutes allowed during onboarding);
• Ensure high-quality standards in every interaction;
• Report KPIs to the Sales team at Contorion;
• Share feedback and improvement ideas for processes.

Work schedule and conditions:

• Mon–Fri, 9:00–18:00 CET (1-hour lunch break);
• After probation: flexible start/end times if KPIs are met;
• No time tracker;
• Benefits: paid vacation and sick leaves;
• Contract-based cooperation;

Why join:

• Work in a dynamic international environment;
• Handle interesting customer requests;
• Opportunity to collaborate with European markets and clients.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment — Order Entry Manager (German) (1 hour to complete);
3. Interview with Hiring Manager;
4. Bar-raising.

Join EverHelp and become part of a team that turns customer support into an art!