Jobs at Djinni

We are looking for a Project Manager who can independently manage software development projects, drive processes forward, and take ownership of project delivery from initiation to completion.

We are looking for someone with 2+ years of hands-on Project Management experience who has worked across projects in different domains and is comfortable taking ownership of processes, making decisions, and adapting to different project environments.

Requirements

• 2+ years of experience as a Project Manager in IT/software development;
• Proven track record of independently managing software development projects from initiation to delivery;
• Exposure to projects across different domains, demonstrating adaptability to new business contexts and project environments;
• Strong understanding of the Software Development Life Cycle (SDLC);
• Hands-on knowledge of Agile methodologies, including Scrum and/or Kanban;
• Comfortable handling multiple projects, priorities, and competing deadlines simultaneously;
• Strong command of project planning, estimation, prioritization, and delivery tracking;
• Solid background in managing project risks, dependencies, issues, and changes;
• Skilled in establishing and maintaining effective project processes and workflows;
• Practical experience with gathering, clarifying, and managing requirements, and translating them into actionable tasks for the team;
• Excellent stakeholder management and communication skills, with confidence working with clients, development teams, and other stakeholders;
• Proactive approach to identifying problems, making informed decisions, and taking ownership of solutions;
• Familiarity with project management tools such as Jira, Confluence, or similar;
• English — B2 or higher.

Who will be a great fit?

We are looking for someone who is more than a task coordinator — a Project Manager who takes ownership, can work independently, understands the bigger picture, and is comfortable navigating different project domains and environments.

Description

GlobalLogic is working on an advisory engagement to design an AI-powered search assistant for project documentation accumulated over roughly 20 years, currently stored on an isolated, internet-disconnected file server. The dataset spans 2-3 TB including test artifacts, with core documents in the 1-10 GB range and about half the volume in the legacy .xls format. The goal is to let developers and SMEs query specification documents in natural language and get answers assembled across multiple related customization projects, instead of manually tracing code history and cross-referencing documents by hand. The target architecture connects the document store (likely SharePoint) to a generative AI search layer, with NotebookLM as the initial reference point and enterprise alternatives such as Vertex AI Agent Builder under evaluation.

Requirements

• 3+ years of commercial experience with Python, including work on data processing and ETL pipelines
• Experience parsing and transforming document formats (Excel including legacy .xls, PowerPoint, Word, PDF) using libraries such as pandas, openpyxl, xlrd, python-docx, python-pptx
• Experience with OCR technologies for extracting text from images and embedded objects (e.g. Tesseract, Google Vision API, Azure Computer Vision) 
• Understanding of RAG (Retrieval-Augmented Generation) architectures, embeddings, and vector search
• Experience integrating with cloud storage and collaboration platforms via API (SharePoint / Microsoft Graph API or similar)
• Written and spoken English proficiency equivalent of B2 or higher
• Ability to work with incomplete requirements during an advisory and PoC phase
• Self-reliant, comfortable proposing and testing technical solutions with limited direction

Nice to have:

• Familiarity with NotebookLM, LangChain, LlamaIndex, or Vertex AI Agent Builder
• Experience designing incremental indexing or delta-update mechanisms for search systems

• Experience working with enterprise clients in isolated or air-gapped network environments

   

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

We're looking for a CRM Manager with iGaming experience who knows how to build personalized communications, analyze retention metrics, and launch campaigns that keep players coming back again and again.

📅  Your daily adventures:

Operational tasks:

• Set up, launch, and analyze CRM campaigns (daily, weekly, themed, holiday campaigns);
• Create monthly promo plan and execute it;
• Create and optimize automated communication flows (triggers, welcome-flow, lifecycle logic);

• Manage multi-channel communications: email, push, SMS, onsite, in-app, messengers.

   

Additional responsibilities:

• Segment users based on lifecycle stage, gaming, and payment behavior;
• Collaborate with designers and content managers on creatives and campaign texts;
• Contribute to setting and adjusting campaign KPIs: OR, CTR, CR, Retention, Reactivation.
   

Team and cross-functional collaboration:

• Work closely with VIP, Promo, BI, Product, Content, and Support teams;
• Participate in planning the quarterly CRM roadmap;
• Prepare campaign reports and presentations;
• Collect and implement player feedback (in collaboration with CS and VIP teams).

🧭 What makes you a great match:

• 3+ years of experience as a CRM Manager in Gaming;
• Understanding of key retention metrics and strong analytical skills;
• Knowledge of structures and mechanics of personalized communication;
• Experience building automated and trigger-based campaign flows;
• Confident user of Customer.io, Braze, Smartico, or similar platforms;
• Copywriting skills (of course with AI) and basic HTML for email templates;
• Experience working with Tier 1 markets — a plus;
• English proficiency - Upper-Intermediate level or higher (team communication is in English).

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Social Media & PR Manager 

About Ferla Bikes

Ferla Bikes is a fast-growing U.S.-based company operating across two distinct divisions:

• Commercial Division: Providing entrepreneurs and corporations with innovative mobile business solutions.

• Family Division: Designing premium cargo bikes and electric bikes for families and everyday riders.

We are seeking an independent, open-minded, and highly motivated Social Media Manager to strengthen our digital presence, grow engaged communities, and support content strategy across both divisions.

This is a remote, full-time position for a creative and organized professional who understands both B2B and B2C marketing and knows how to turn brand stories into compelling, results-driven content.

Key Responsibilities

• Develop and execute social media strategies across Instagram, Facebook, LinkedIn, and Reddit.

• Grow and manage engaged communities across our social platforms.

• Lead LinkedIn content development, engagement, and account growth.

• Build and manage content calendars for both the Commercial and Family divisions.

• Work closely with the Marketing Director to plan content production days, campaigns, and creative workflows in advance.

• Prepare clear technical assignments, briefs, and deadlines for video editors and other creative team members.

• Create and adapt social media assets using Canva, Figma, and other marketing tools.

• Support paid social campaigns, with a strong focus on targeted advertising and retargeting.

• Assist with PR initiatives, media outreach, and brand storytelling.

• Schedule, publish, and monitor content while maintaining a consistent brand voice.

• Track performance, identify opportunities, and recommend improvements based on engagement and campaign results.

• Collaborate with leadership and cross-functional teams on product launches, promotions, and brand campaigns.

Required Qualifications

• Proven professional experience in social media management.

• Experience with both B2B and B2C marketing.

• Strong understanding of Instagram, Facebook, LinkedIn, and their respective audiences.

• Experience with targeted social media advertising, particularly retargeting campaigns.

• Proficiency in Canva and familiarity with Figma and modern marketing tools.

• Strong content-planning, project-management, and organizational skills.

• Ability to create clear creative briefs and technical assignments for editors.

• Ability to work independently, manage multiple priorities, and meet deadlines.

• Strong written and verbal communication skills in both English and Russian.

• Availability to work until at least 12pm Pacific Time.

• A portfolio must be submitted with the application.

Preferred Qualifications

• Proven success in targeted and retargeted campaigns on Meta.

• Proven success in growing and engaging audiences on LinkedIn.

• Experience managing or participating in Reddit communities.

• PR, media relations, or influencer outreach experience.

• Experience coordinating content shoots and post-production workflows.

• Familiarity with performance reporting and social media analytics.

What We’re Looking For

The ideal candidate is proactive, creative, detail-oriented, and comfortable taking ownership. You should be able to think strategically while also managing day-to-day execution: from planning content and briefing editors to publishing posts, engaging with the community, and supporting retargeting campaigns.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.
 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.
 

Now we're looking for a Customer Support Manager to join an iGaming project and provide high-quality support to players across multiple communication channels. We are looking for a responsible, detail-oriented, and customer-focused professional who can handle different types of player requests, resolve issues efficiently, and stay calm and professional even in complex or sensitive situations.
 

📅 Your daily adventures include:

• Handle player inquiries via Live Chat, Helpdesk, email, and other approved communication channels;
• Verify players and review relevant account, transaction, and communication history;
• Categorize and prioritize inquiries according to established procedures;
• Resolve standard player inquiries independently within your area of responsibility;
• Provide accurate information regarding account access, deposits, withdrawals, KYC, bonuses, Free Bets, games, geographical restrictions, and technical issues;
• Perform basic troubleshooting before escalating payment, website, account, or game-related issues;
• Handle standard VIP inquiries and escalate exceptional cases, compensation requests, and high-risk disputes to the VIP team;
• Identify Responsible Gambling concerns, suspicious or unauthorized activity, possible account compromise, and other critical cases;
• Apply account restrictions or other actions when authorized by established procedures;
• Prepare clear and complete escalations with all relevant information, completed checks, and required actions;
• Keep players informed and maintain communication until the case is resolved or taken over by the responsible team;
• Accurately document actions taken and prepare shift handovers for unresolved, high-priority, and critical cases;
• Protect players’ personal, financial, and account information;
• Follow approved procedures and communication templates without providing unconfirmed information or making promises on behalf of other teams;
• Report recurring issues, system errors, and knowledge gaps to the Customer Support Team Lead;
• Participate in training, quality reviews, and coaching sessions.

🧭 What makes you a great match:

• Previous experience in Customer Support, preferably within iGaming, fintech, payments, or another high-volume digital environment;
• English proficiency at B1-B2 level;
• Strong written communication and customer service skills;
• Basic understanding of deposits, withdrawals, KYC, bonuses, account restrictions, and Responsible Gambling;
• Ability to follow procedures, decision trees, and escalation rules;
• Strong attention to detail and ability to handle several conversations simultaneously;
• Ability to remain calm, professional, and solution-oriented when dealing with complaints and sensitive cases;
• High level of responsibility, discipline, and ownership;
• Willingness to work 12-hour day and night shifts, including weekends and public holidays.

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

We are a recruitment agency partnering with AdAstra to hire a Meta Performance Growth Lead.

AdAstra is an established performance marketing holding with nine years of experience scaling digital businesses. The company is now building a new White Nutra / telehealth vertical for the US market and is looking for a hands-on leader who can launch and scale the business, then build and manage a team around it.

This is not a traditional hands-off Head role. Initially, you will be expected to work directly with Meta campaigns, test hypotheses, and build effective funnels. As the vertical grows, you will take ownership of the team, processes, and overall growth strategy.

Responsibilities:

• Launch and scale Meta campaigns in the US market.
• Build multi-step funnels and analyze the entire customer journey.
• Create a structured testing process: hypothesis → creative → launch → analysis → iteration → scaling.
• Identify why specific creatives succeed or fail at the angle, hook, claim, format, and offer levels.
• Connect Meta performance with CAC, CVR, AOV/LTV, payback, and conversion quality.
• Prepare clear, performance-driven briefs for designers, copywriters, video editors, and UGC creators.
• Build internal processes, hire specialists, and manage the acquisition team.
• Develop the long-term strategy for scaling the White Nutra vertical.

What we are looking for:

• Hands-on experience in White Nutra.
• Deep expertise in Meta as the primary acquisition channel.
• Experience personally managing meaningful advertising budgets.
• Strong understanding of direct response, creative strategy, and high-volume testing.
• Ability to analyze full-funnel economics rather than relying solely on Ads Manager metrics.
• Previous leadership and process-building experience.
• Strong strategic and analytical thinking.
• Willingness to personally launch and manage campaigns during the initial stage.
• Fluency in English and Russian.

Nice to have:

• Experience with the US market.
• Background in telehealth, digital health, supplements, nutrition, weight loss, or another regulated category.
• Understanding of compliance requirements and advertising claim restrictions.
• Experience launching a new business vertical or acquisition function from scratch.

What AdAstra offers:

• Established technical, analytical, and creative infrastructure.
• Strong offers and substantial financial resources for scaling.
• Support from technical, design, and other cross-functional teams.
• The autonomy to build your own processes and team.
• B2B contract.
• The opportunity to lead the entire vertical, grow into a COO/CEO role, and potentially become a partner with a direct share in the division’s profits.

Hiring process: interview, test assignment, possible test campaign launch, and job offer.

About the company
Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry. We deliver fully brandable and highly customizable payment solutions for merchants and financial institutions worldwide.

Role overview
We are looking for a Senior Sales Manager (located in UK) to drive business growth in the UK market. This role requires a strategic and execution-focused professional with strong experience in FinTech / payment processing / SaaS, capable of building a predictable pipeline and closing complex deals.

Responsibilities:
 

• Drive sales of Akurateco products in the UK market with a focus on sustainable revenue growth
• Build and develop relationships with key stakeholders: PSPs, acquirers, merchants, and FinTech companies
• Own the full sales cycle: lead generation → qualification → negotiation → closing
• Design and execute outbound strategies (cold outreach, partnerships, account-based approach)
• Build and maintain a healthy and predictable sales pipeline (pipeline management, forecasting)
• Identify market opportunities, customer needs, and new verticals within the UK region
• Collaborate with product and marketing teams to align go-to-market strategy
• Continuously optimize sales processes, scripts, and conversion metrics
• Represent the company at industry conferences and networking events to generate new business opportunities

Requirements:
 

• 5+ years of experience in B2B sales within FinTech, payment processing, or SaaS
• Proven track record of closing complex and high-value deals
• Strong experience in building and scaling sales pipelines from scratch
• Solid understanding of the UK payments ecosystem (acquiring, gateways, regulatory context)
• Experience working with enterprise-level clients and long sales cycles
• Strong negotiation, stakeholder management, and communication skills
• Self-driven, structured, and results-oriented mindset
• Existing network in the UK FinTech/payments space will be a strong advantage
• Higher education in Business, Economics, Marketing, or related fields

Language Requirements:
 

• English: Native or Fluent (C1+), both written and spoken

We Offer:
 

• Work in a fast-growing FinTech environment with global reach
• High level of ownership and autonomy in decision-making
• Remote-first culture with flexible working hours
• Competitive compensation package with performance-based incentives
• Clear growth trajectory aligned with business expansion

At Promova, we’re redefining language education for the AI-powered era — making learning accessible, personal, and inspiring for millions of people worldwide. 
Our teammates unite around one mission: to connect people, bridge cultures, and empower lifelong learners — in every country except aggressor states (yes, even Antarctica).

We blend AI innovation with human creativity to help people speak with confidence and truly belong anywhere. If you want to test bold ideas, move fast, and make an impact — you’ll feel right at home.

About the Role

We’re looking for a Graphic & Motion Designer to join our creative team on a part-time basis and create high-performing static and video creatives for Promova’s acquisition channels.

This is a full-stack creative role — you’ll work across graphic and motion design, test different formats and concepts, and use AI tools to make production faster and more efficient.

What You’ll Do

• Create static and video creatives for Meta, TikTok, and other acquisition channels.
• Develop variations of top-performing creatives: new visuals, hooks, formats, and angles.
• Partner with the performance and creative marketing teams: understand what resonates with our audience, translate performance data into design iterations, and improve CTR, CPA, and conversion.
• Stay on top of creative trends across paid social and identify what’s worth testing.
• Research and integrate AI tools for image/video generation, animation, and automation to improve creative production.

What We’re Looking For

• 1+ years of experience in motion design.
• Experience in creating performance marketing (paid Meta, TikTok and other ads) creatives.
• Advanced proficiency in Adobe After Effects.
• Solid knowledge of Illustrator, Photoshop, Premiere Pro, or Figma.
• Experience working with brand guidelines and adapting brand assets for different formats.
• Confident use of GPT, Midjourney, and AI video tools.

Interested? Apply now and let’s make the growth happen!

Mirko Solutions is a young team of charged people, ready to work for results. We provide a full range of services in the development and support of websites, platforms, CRM, applications for Android and iOS. Our company specialises in business automation mainly Healthcare, eCommerce, Events, Education, and others for clients from USA, Canada, EU, Australia. 

We are currently looking for a promising Sales Manager, preferably with outsourcing sales experience. The peculiarity of this role is frequent attendance of IT conferences abroad (the company pays for business trips). So if you want to combine your love of sales and travel, this position is for you!

Responsibilities:

Sales & Business Development:

• Participate in IT conferences across Europe
• Manage leads and opportunities; maintain an up-to-date pipeline.
• Work closely with the lead generation team to convert qualified prospects.
• Conduct presale calls with clients together with tech experts.
• Perform initial requirement gathering and validate leads.
• Negotiate contracts and ensure transparent, profitable conditions for the company.

• Conduct kick-off meetings for new projects and ensure smooth delivery handover.

   

Work closely with the Delivery team to:

• ensure smooth communication with clients;
• resolve any project-related issues promptly;

• identify opportunities to expand existing accounts.

   

Collaborate with Recruitment and HR teams to:

• Present the most relevant candidates for outstaffing projects;

• ensure fast, high-quality staffing for client requests.

   

Requirements:

• 2+ years of B2B sales experience.
• Proven track record of success in the sales cycle from plan to close.
• Strong understanding of outstaffing and outsourcing models.
• Fluent English (B2—C1) for daily client communication.
• Deep understanding of CRM systems and best practices.
• Willingness to travel to international conferences and expos.

• Bonus: background or courses in project management or software development.

   

What We Offer

• Competitive base salary + high, uncapped commission.
• The opportunity to shape Mirko Solutions sales strategy as we scale.
• Close collaboration with experienced Delivery, Recruitment, and Tech teams.
• Fully remote work with a flexible schedule.
• Participation in international events and industry conferences.

• Transparent, friendly, and result-oriented company culture.

   

Hiring stages:

• HR interview.
• Interview with Head of Sales.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 5 days on / 2 days off, with rotating days off.
  Three shifts: 15:00–00:00 / 11:00–20:00 / 08:00–17:00.

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are looking for a Senior Full-Stack Engineer (.NET + React) to join a project - a clinical trial technology platform designed to digitize, streamline, and accelerate clinical trial operations across the full study lifecycle. The solution represents an end-to-end clinical trial management ecosystem that integrates multiple tools into one platform.

You will work across both backend and frontend, collaborating closely with cross-functional teams to deliver scalable, high-performance solutions and contribute to architectural decisions in a distributed, cloud-based environment.

What We’re Looking For:

• 5 years of professional experience with C#/.NET Core and React in developing high-volume, low-latency applications and services
• Strong expertise in Microservices, Micro Frontends, BFF, APIs, and Event-Driven Architecture
• Advanced knowledge of React and modern JavaScript technologies
• Experience with relational databases and SQL
• Hands-on experience with GraphQL — schema design, resolvers, and consuming GraphQL APIs from React
• Strong understanding of designing for security, scalability, performance, and reliability
• Experience building and deploying cloud-based solutions on Azure
• Experience working closely with Product Management and technical teams to gather requirements and define product features and technical designs
• Excellent communication skills and a strong team-oriented mindset

• Upper-Intermediate (B2) or higher English

   

Your Responsibilities:

• Designing and building microservices and modern React + .NET applications
• Collaborating with Product and Business teams to identify customer needs and continuously improve the product
• Evaluating and implementing cloud platforms, containerization, React, and .NET technologies
• Designing and architecting Microservices, GraphQL APIs, and React based modern frontends
• Supporting product teams with new concepts, technical planning, effort estimates, and feature roadmaps
• Contributing to architectural and engineering decisions across the frontend and backend
• Conducting code reviews and upholding quality through engineering practices, peer feedback, and automated testing tools
• Delivering scalable, secure, dependable, and maintainable solutions across the entire technology stack

Will Be a Plus:

• Experience in the healthcare domain
• Experience with clinical trials or clinical research platforms
• Understanding of regulatory requirements in healthcare environments

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT:

Develop and own product vision and strategy aligned with business objectives.
Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

At least 3 years of experience in product gambling companies;
English at the intermediate level and above;
Experience with online casino platforms;
Understanding the regulation of markets and peculiarities of licenses will be a plus;
Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING:

Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Middle AI/ML Engineer to develop and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will focus on building and iterating on machine learning and LLM-based solutions, integrating them into Foundry workflows to support analytics, automation, and decision-making. You will collaborate closely with data engineers, business analysts, and domain experts to deliver practical, production-ready AI solutions.

Responsibilities:

• Develop and enhance machine learning and AI models to support predictive analytics, classification, forecasting, and AI-assisted workflows.
• Build AI and ML solutions within Palantir Foundry, using Python and existing Foundry pipelines, Ontology objects, and workflows.
• Apply LLMs and NLP techniques (e.g. prompt engineering, fine-tuning, embeddings, retrieval-augmented workflows) using Palantir AIP for enterprise use cases.
• Collaborate with data engineers to understand data sources, ensure data quality, and prepare datasets for model training and inference.
• Conduct experiments, evaluate model performance, and iterate on features and model approaches.
• Integrate AI models into Foundry workflows to surface insights and support business processes.
• Support model deployment and monitoring by following established team standards and best practices.
• Work closely with business and domain stakeholders to translate requirements into practical AI-driven solutions.
• Document model behavior, assumptions, and limitations to support transparency and compliance.
• Stay up to date with applied AI and GenAI trends and contribute ideas under guidance from senior team members.

Requirements:

• 3+ years of experience in machine learning, AI engineering, or applied data science.
• Strong Python skills; experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Hands-on experience with LLMs, NLP, or GenAI use cases (e.g. prompt design, embeddings, text classification, summarization).
• Practical understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and iteration.
• Experience working with structured data (tabular, time series); exposure to text or unstructured data is a plus.
• Familiarity with enterprise data environments and collaborative development workflows.
• Ability to clearly explain model results and AI behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to have: 

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).

At MacPaw, we craft software that makes everyday tech life simpler, cleaner, and more enjoyable. From globally loved products like CleanMyMac and Setapp to emerging cybersecurity tools like ClearVPN and Moonlock, we are building a product ecosystem that reaches millions of people worldwide.

MacPaw is a software company that develops and distributes software for macOS and iOS. We’re looking for a Senior Risk Manager (GRC) to join our team and help strengthen our enterprise risk management, operational resilience, and governance practices.

As a Senior Risk Manager, you will help take MacPaw’s risk management practices to the next level. You’ll work across business, product, and service teams to identify and manage risks, turn them into actionable mitigation plans, strengthen business continuity, and contribute to the development of our AI Governance practices.

This role is a great fit for someone who sees risk management as a way to enable better business decisions – not simply as a compliance exercise.

If you’re excited to strengthen MacPaw’s operational resilience and help shape the next stage of our risk and governance practices, we’d love to hear from you!

In this role, you will:

• Maintain and further develop enterprise risk registers across business, product, facilities, and company-wide risks.
• Partner with risk owners across MacPaw to develop practical mitigation plans and integrate them into team priorities and OKRs.
• Strengthen Business Continuity Planning (BCP) and operational resilience across core and non-core business functions, including incident and crisis-management preparedness.
• Contribute to MacPaw’s AI Governance practices by supporting the AI system inventory, classification under the EU AI Act, and review processes for new AI use cases together with Legal, Compliance, and Product teams.
• Support information security and company-wide audits, including SOC2 and ISO-related activities within your area of expertise.
• Prepare risk insights and reporting for internal governance forums, including the Risk Committee.

Skills you’ll need to bring:

• Solid experience in Enterprise Risk Management (ERM), GRC, or risk management, ideally within a technology, SaaS, product, or high-growth company.
• Demonstrable experience building or maturing ERM frameworks and risk registers – not only maintaining established processes.
• Hands-on experience developing risk mitigation plans and working with stakeholders to translate identified risks into concrete actions. 
• Hands-on experience with Business Continuity Planning (BCP), operational resilience, and crisis management.
• Practical experience or strong working knowledge of EU technology regulation and AI Governance, such as the EU AI Act, GDPR, CRA, ISO/IEC 42001, NIST AI RMF, or similar frameworks.
• Familiarity with GRC tools, workflow automation, dashboards, and data-driven risk reporting.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate with teams at different levels of risk-management maturity.
• A business-enabler mindset and the ability to balance risk considerations with business needs and strategic priorities.
• Strong written and spoken English (B2+), with confidence communicating with international stakeholders.

As a plus:

• Experience working in an international environment with exposure to European, UK, and/or US regulatory or corporate governance practices.
• Experience preparing risk reporting for senior leadership or an independent Board of Directors.
• Professional certifications in risk management, business continuity, information security, or compliance.

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

About LimTC

Limitless Technology Consultants © LimTC is a Ukrainian outsourcing company partnering with international businesses on a long-term basis. We help companies identify operational pain points, build practical solutions, and manage end-to-end processes with a strong focus on value creation.

Our teams work closely with clients across the UK, Israel, the US, and Ukraine, providing not only extra hands, but also ideas, structure, and process improvements that help businesses grow.

For this role, you will be working as part of a LimTC team supporting a leading UK-based internet filtering company with a Windows-based and Android product used by customers internationally.

About the Role

We are looking for an L2 Customer Support Specialist who enjoys troubleshooting, analyzing technical issues, and helping customers resolve escalated cases.

You will join a multinational team spread across the UK, Israel, and Ukraine, working in an agile environment to support and improve a web-based and mobile internet filtering solution.

This role is ideal for someone with strong technical curiosity, good English communication skills, and the ability to work independently while still being part of a supportive team.

This is a customer-facing Application Support role rather than a System Administration position. The role focuses on investigating customer issues, troubleshooting application behavior, and working closely with clients to resolve complex support cases.

Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Key Responsibilities

As an L2 Customer Support Specialist, you will:

• Receive and handle tickets escalated from L1 Support.
• Investigate, troubleshoot, and resolve technical issues within agreed SLAs.
• Analyze logs and available data to identify the root cause of problems.
• Communicate with clients when additional information is needed to understand the issue.
• Manage client expectations with clear and professional communication.
• Escalate complex issues when needed, while providing clear findings and context.
• Participate in team meetings, planning sessions, and internal discussions.
• Proactively assess workload and suggest improvements to processes.
• Update and improve the knowledge base as new solutions, product updates, or processes are introduced.
• Support training and mentoring of new joiners.
• Contribute to a stronger, more efficient support process over time.

Essential Requirements

We are looking for someone who has:

• 1+ year of experience in an IT-related role, technical support, system support, helpdesk, or similar.
• Intermediate or higher English level, with the ability to communicate clearly with international clients and native speakers.
• Strong troubleshooting and analytical skills.
• Good knowledge of Windows products and common Windows-related issues is desired.
• Experience using logs to investigate and report technical problems.
• Basic understanding of IP, certificates, ports, browsers, and connectivity-related issues.
• Ability to work with remote access tools such as TeamViewer or similar.
• Strong attention to detail.
• Self-motivation and the ability to work independently.
• A customer-facing mindset and a genuine desire to solve the root cause of an issue.
• Ability to suggest and support improvements to internal processes.
• Comfort working with complex issues across multiple teams, locations, and business lines.
• Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Desirable Skills

The following experience would be a plus:

• Experience with JIRA.
• Experience with SQL.
• Experience with Amazon Connect.
• Experience with Microsoft SDK.
• Previous experience supporting SaaS, web-based, mobile, or security-related products.

Working Hours

• Monday to Thursday: 20:00 – 04:00
• Friday: 13:00 – 21:00

What We Offer

• 100% remote work.
• Opportunity to work with talented people from the UK, Israel, and Ukraine.
• A chance to apply and grow your IT skills while solving real technical issues.
• Experience working with Amazon platforms and international SaaS tools.
• Supportive local L1 team.
• HR support and regular communication.
• Friendly and collaborative team environment.
• Paid sick leave.
• 18 vacation days per year.
• Additional project paid days off.
• Volunteer day.
• Team activities, HR games, and wellness initiatives such as yoga.

Why Join Us?

This is not just a ticket-handling role. You will be part of a team that investigates real technical problems, improves support processes, contributes to the knowledge base, and helps deliver better service to international customers.

At LimTC, we value people who think, care, take ownership, and want to grow together with the team.