Jobs at Djinni

We’re looking for a .NET Engineer to join a product team developing a platform for voice communications and Microsoft Teams integrations.

You’ll work primarily on the backend, building services that support Teams calls, meetings, recordings, and communication data. A key part of the role is integrating the product with Microsoft Teams and ensuring these integrations remain stable and reliable in production.

What you’ll do

• Build and enhance backend services with C#, .NET, and ASP.NET Core
• Develop integrations with Microsoft Teams
• Work extensively with Microsoft Graph API and Teams communication APIs
• Implement functionality related to calls, meetings, recordings, and communication data
• Create and maintain REST APIs and integrations with external services
• Investigate and fix production issues related to Teams and voice functionality
• Help improve the platform’s performance, reliability, and scalability
• Contribute to architectural discussions and technical improvements

What we expect

• 3+ years of commercial experience with C# / .NET
• Strong experience building backend applications with ASP.NET Core
• Proven commercial experience integrating products with Microsoft Teams
• Hands-on knowledge of Microsoft Graph API
• Experience with Teams calls, meetings, recordings, or communication APIs
• Experience building integrations with third-party systems and APIs
• Solid understanding of SQL, databases, and backend architecture
• Ability to troubleshoot and solve technical issues independently

• English — B2+

   

Good to have

• Microsoft Graph Communications / Calls & Meetings APIs
• Experience with Teams compliance recording or call-recording solutions
• Previous work with VoIP, telephony, voice, or contact center products
• Knowledge of real-time audio or media processing
• WebRTC, SIP, RTP
• SignalR / WebSockets
• Azure

You’re a backend-oriented .NET Engineer who has already worked with Microsoft Teams integrations in a commercial environment and understands the challenges of communication-focused products.

Beyond strong .NET skills, we’re looking for someone familiar with the practical side of calls, meetings, recordings, and voice integrations, including supporting and troubleshooting them in production.

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

.NET Engineer | Microsoft Teams & Voice Communications

We are looking for a .NET Engineer to join our product team working on a voice communication platform with deep Microsoft Teams integration.

This role is focused on backend development and communication-related functionality, including calls, meetings, recordings, and communication data. You will work with Microsoft Teams and Microsoft Graph APIs, develop new features, maintain existing integrations, and troubleshoot production issues.

We are looking for an engineer with commercial experience in Microsoft Teams integrations and a good understanding of how communication and voice functionality works in real-world products.

What you’ll do

• Develop and maintain backend services using C#, .NET, and ASP.NET Core
• Build and support integrations with Microsoft Teams
• Work with Microsoft Graph API and Teams communication APIs
• Develop functionality related to calls, meetings, recordings, and communication data
• Build and maintain REST APIs and third-party integrations
• Investigate and resolve production issues related to Teams, calls, and recordings
• Improve the performance, stability, and scalability of backend services
• Participate in technical discussions and architectural decisions

• Contribute to the development and improvement of the platform

   

What we’re looking for

• 3+ years of commercial experience with C# / .NET
• Strong experience with ASP.NET Core
• Commercial experience with Microsoft Teams integrations
• Hands-on experience with Microsoft Graph API
• Experience with Teams calls, meetings, recordings, or communication APIs
• Experience building REST APIs and integrations with external services
• Good knowledge of SQL and relational databases
• Solid understanding of backend architecture and integration patterns
• Experience troubleshooting production issues
• Ability to work independently and take ownership of technical tasks

• English — B2+

   

Experience that will be highly relevant

For this role, we are particularly interested in experience with:

• Microsoft Graph Communications API
• Microsoft Teams Calls & Meetings APIs
• Teams compliance recording or call-recording solutions
• VoIP and telephony systems
• Voice communication or contact center products
• Real-time audio or media processing
• WebRTC
• SIP / RTP
• SignalR / WebSockets

• Azure

   

What we offer

• Flexible work format — remote or hybrid, with an office in Lviv
• 18 paid vacation days + 5 sick days
• 10 additional days off per year
• Regular performance reviews and feedback
• Professional growth and development opportunities
• Mentorship and support from experienced colleagues
• Accounting support
• Free lunches at the office
• Team events and company gifts

• Anniversary gifts

   

If you have strong .NET backend experience and have worked hands-on with Microsoft Teams, Microsoft Graph, calls, meetings, recordings, VoIP, or voice communication systems, we’d be happy to hear from you.

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 3+ years · English Upper-Intermediate

Stack:

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do:

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For:

→ 3+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

Hello everyone 👋

At Intobi, we're a software and product development company passionate about driving innovation and progress.

We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.

Our expertise lies in developing cutting-edge Web and Mobile applications.

We are looking for a Full-Stack Developer who is equally confident in both frontend and backend development and wants to leverage modern AI tools not as an optional add-on, but as a core part of their daily workflow.

Responsibilities:

— Full-stack Development: Develop and maintain features across the entire stack using Angular (TypeScript) on the frontend and PHP on the backend.

— Cross-functional Collaboration: Work closely with the team (PMs, developers, stakeholders) through joint task refinement, daily alignment, and transparent communication.

— Daily AI Integration: Actively leverage AI agents, primarily Claude (Claude Code), in daily development for code generation, refactoring, writing unit tests, and quickly navigating unfamiliar codebases.

— Code Quality & Validation: Critically evaluate and refine AI-generated code to production-grade quality, ensuring mindful control rather than blind copy-pasting.
— API & Database Architecture: Design and integrate REST/GraphQL APIs, work with relational databases, and optimize data flows.

— Code Standards: Participate in code reviews and maintain high standards across the entire codebase.

Requirements:

— Proven Full-Stack Experience: Hands-on experience working independently on both frontend and backend tasks.

— Hands-on AI Experience: Practical experience using AI agents in development—specifically Claude (Claude Code)—including workflow integration, effective prompting, validation, and refining output.

— Backend: Strong expertise in PHP 8+ and modern frameworks (Laravel / Symfony), along with experience in API design and integration.

— Frontend: Strong proficiency in Angular + TypeScript (RxJS, component-based architecture, state management).

— Databases & DevOps Basics: Solid understanding of relational databases (MySQL / PostgreSQL), SQL optimization, Git, code review practices, and CI/CD pipelines.
— Adaptability: Ability to context-switch quickly between different projects and tech stacks to tackle highly diverse tasks.

— Fast Learner: Readiness to rapidly master new technologies, tools, and methodologies.

Nice to Have:

— Python: Experience with scripting, automation, backend services, or data processing.

— LLM / AI Integration: Experience integrating AI models into products (OpenAI / Anthropic APIs, RAG, vector databases).

— DevOps: Proficiency with Docker and cloud infrastructure. 

 What we offer:

— Competitive salary;

— Paid vacation and sick leave;

— Paid days off (Ukrainian holidays);

— Ability to work from our cozy office;

— 8-hour workday, 5 days a week;

— Career growth potential;

— Free snacks, fruits, and drinks;

— Friendly team and corporate events.

Please send your CV here or via email

Should the first stage be successfully completed, you’ll be invited to a personal interview.

About the Company

We are an international affiliate media buying team with 6+ years of experience in the Gambling vertical.

Our company consists of 30+ professionals, including a dedicated media buying department of 15 specialists.

We have an established infrastructure that supports efficient campaign launches and profitable scaling, including:

• In-house Creative Department
• Dedicated ASO team
• Proprietary PWA solutions
• Agency advertising accounts
• Technical and operational support

Our focus is on profitable traffic acquisition, sustainable scaling, and long-term team development.
About the Role

We are looking for an experienced Media Buying Team Lead (Facebook Ads / Gambling) to manage and develop our Facebook media buying direction, with a primary focus on Tier 3 GEOs.
 

Responsibilities

• Lead, mentor, and develop a team of Media Buyers.
• Oversee and optimize Facebook Ads campaigns in the Gambling vertical.
• Develop and implement scaling strategies for Tier 3 GEOs.
• Monitor budgets, ROI, CPA, conversions, and profitability.
• Analyze campaign performance and identify growth opportunities.
• Improve team efficiency and operational processes.
• Support Media Buyers with technical and operational challenges.
• Participate in hiring and onboarding new team members.
• Collaborate with Creative, ASO, and technical teams.
   

Requirements

• Proven experience as a Media Buying Team Lead or Senior Media Buyer in Gambling.
• Strong hands-on expertise in Facebook Ads (Meta Ads).
• Experience managing a team of at least 4 Media Buyers.
• Practical experience working with Tier 3 GEOs.
• Proven track record of scaling profitable Gambling campaigns.
• Experience managing significant advertising budgets.
• Strong understanding of ROI, CPA, conversion rates, and net profit.
• Excellent analytical, leadership, and problem-solving skills.
• Results-driven mindset and ability to take ownership of team performance.
   

What We Offer

• Fully remote, full-time position.
• Competitive fixed salary + performance-based bonuses.
• Opportunity to influence and develop the Facebook media buying direction.
• Established infrastructure with in-house Creative and ASO teams.
• Agency accounts, proprietary PWA solutions, and technical support.
• Experienced team and collaborative working environment.
• Professional growth and direct impact on business results.
   

Interested?

If you have proven experience scaling Facebook Gambling campaigns, managing media buying teams, and delivering strong performance results, we'd love to hear from you!

Let's build and scale profitable campaigns together!

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Senior SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Requirements

• Expert-level expertise in working with expired/drop domains: full command of all types of drop-domain strategies, ability to select the optimal setup for a specific domain and objective, and accurately forecast outcomes.
• Development of proprietary domain screening and evaluation systems: formalized criteria, weighted scoring models, automated or semi-automated validation workflows.
• Deep expertise in backlink profile analysis: ability to identify complex manipulations (multi-layered schemes, artificial growth patterns, “washed” domains), and assess the long-term sustainability of domain authority.
• Proven experience in building and scaling PBN networks (full-cycle management).
• Strategic thinking: ability to build long-term strategies tailored to specific markets, account for regulatory risks, and adapt quickly to algorithm updates.
• Expert-level semantic analysis: deep understanding of SERP dynamics across keyword clusters, ability to identify undervalued clusters with low competition and high growth potential.
• Technical SEO expertise at the architectural level: designing drop-site structures, managing crawl budget across large-scale networks, working with log files, and rendering optimization.
• Infrastructure management: design and administration of server infrastructure for drop networks (VPS, dedicated servers, IP rotation, CDN, Cloudflare), large-scale DNS management.
• Hands-on experience with process automation: Python (parsing, domain data processing, monitoring), integration of Ahrefs / Majestic / GSC APIs into proprietary dashboards.
• Strong understanding of gray-hat markets at an expert level, including SERP behavior, scheme sustainability, and regulatory risks.
• Experience managing SEO teams: KPI setup, onboarding, and performance evaluation.
• Analytical and ROI-driven mindset: evaluating profitability of each domain and building P&L models.
• Leadership skills: ability to assign tasks, make final strategic decisions, and take ownership of the overall direction and results.
  
  Nice to Have
• Participation in the development of internal tools or scalable processes: SOPs, screening checklists, domain evaluation frameworks that can be rolled out across the team.
• Experience working with domain brokers and handling direct off-auction deals.
  
  Key Responsibilities
• Develop and oversee the overall strategy: define target markets, domain types, priority usage models, and department KPIs.
• Design and scale the entire drop-domain operation: from search criteria to performance monitoring, including process standardization, automation, and knowledge transfer to Middle and Junior specialists.
• Make final decisions on domain acquisitions: evaluate lots, participate in auctions for key domains, and negotiate with brokers.
• Develop and continuously improve domain screening and scoring systems, adapting criteria to algorithm updates and market conditions.
• Make architectural infrastructure decisions: design server structures, manage hosting networks, and minimize network-level footprints.
• Develop and test new drop-domain usage strategies; document results and scale successful approaches.
• Conduct strategic analytics: forecast the performance and ROI of new investments.
• Collaborate with Team Leads and management: provide regular reporting, participate in strategic sessions, and justify investment decisions.
• Lead and manage the team: delegate tasks, ensure quality control, mentor Middle and Junior specialists, and onboard new hires.
• Monitor Google algorithm updates, industry trends, and competitor activity, adapting the strategy in real time.

We are looking for a Data Scientist to join our client — an international technology company in the AdTech industry, headquartered in New York with offices around the world. The company develops software for digital advertising analytics and verification: its platform evaluates the quality of every ad impression — preventing ad fraud, ensuring brand safety and suitability, and verifying viewability and geo-targeting. Its clients include some of the world's largest brands, such as Vodafone and Mondelez. The Data Scientist will take ownership of improving existing models, building statistically robust solutions, and translating business challenges into mathematical problems that are integrated into the platform.
 

Responsibilities:

• Enhance, fine-tune, and continuously improve existing modeling solutions, including customizing open-source libraries to meet project requirements;
• Perform exploratory data analysis and feature engineering to build statistically robust, interpretable models that reflect domain knowledge;
• Keep up with emerging methods and best practices in causal inference and experimental design;
• Translate complex business challenges into well-defined mathematical problems and communicate findings as clear insights and actionable recommendations to external stakeholders;
• Participate in code reviews and provide feedback on model architecture, system design, and technical implementation;
• Collaborate with product and engineering teams to integrate data science solutions into the company's platform.
   

Requirements:

• 5+ years of relevant industry experience with a BA or BSc in science or engineering, or 2+ years of professional experience with an MSc or PhD in a related field;
• Solid understanding of regression techniques, statistical hypothesis testing, and experimental design;
• Strong hands-on experience with the scientific Python ecosystem: NumPy, Pandas, Statsmodels, Matplotlib, and similar libraries;
• Strong communication skills and the ability to explain complex concepts clearly;
• A proactive, curious, and self-motivated approach with a genuine interest in continuous learning;
• Availability for occasional evening meetings (7–9 PM Kyiv time);
• Fluent English (C1).
   

Nice to have:

• Experience writing SQL queries for data extraction, transformation, and analysis;
• Practical knowledge of Bayesian methods and their application to predictive modeling;
• Experience with AWS;
• Hands-on experience with probabilistic programming frameworks such as STAN, PyMC, or NumPyro;
• Understanding of marketing analytics: campaign allocation, performance measurement, and marketing budget optimization.
   

What we offer:

• Paid vacation.
• Paid sick leave.
• Courses and learning opportunities.
• Flexible schedule and fully remote work from any location.
  
  Send your CV!

We are looking for a Software Engineer who will take ownership of the technical link between the core data platform and the semantic layer at our client — an international AdTech company headquartered in New York. The company builds analytics and verification software for digital advertising and evaluates every ad impression against four criteria: fraud prevention, brand safety, viewability and geo-location. The role’s mission is to make sure data reaches UIs, CLI tools and AI agents reliably and on time.
 

Responsibilities:

• Developing scalable solutions that extend application capabilities and improve data processing efficiency and system performance;
• Leading the technical implementation between the core data platform and the semantic layer, ensuring reliable data delivery to downstream applications and workflows;
• Designing data endpoints in the semantic layer that turn raw source data into structures usable by UIs, CLI tools and AI agents;
• Establishing monitoring, data quality checks and operational best practices across pipelines for faster issue detection and resolution;
• Taking full technical ownership of complex initiatives spanning data infrastructure and application/API components;
• Working with product managers and the Data, Applications, Data Science and Customer Success teams to clarify requirements and ensure accurate, timely data delivery.
   

Requirements:

• 7+ years of software development experience, including building and supporting production systems with a focus on reliability, scalability and performance;
• Solid expertise in contract-based architecture, API design and building semantic and serving layers on top of data lakes or warehouses;
• Hands-on experience with data lake / warehouse technologies: Parquet, DuckDB, S3-compatible object storage, lakehouse table formats (Iceberg), cloud warehouses (Snowflake);
• Strong skills in at least one general-purpose language (Python or Go) and advanced SQL, with the ability to choose technologies based on project needs;
• Experience with orchestration, containerization and Kubernetes;
• Solid background in monitoring, observability and data quality practices;
• Confident use of AI development tools (coding assistants, LLMs, agents) and interest in secure interfaces and contracts for AI-driven data access;
• Ability to explain complex technical topics to non-technical stakeholders;
• Proactive, self-driven and results-oriented mindset;
• Availability for occasional meetings at 7–9 PM Kyiv time;
• English at C1 level.
   

Nice to have:

• Experience with observability platforms (Prometheus, Grafana, OpenTelemetry) and data quality frameworks;
• Knowledge of marketing analytics: multi-touch attribution (MTA), marketing mix modeling (MMM), experimentation or customer data platforms.
   

What we offer:

• Remote work with no location restrictions.
• Flexible working schedule.
• Paid vacation.
• Paid sick leave.
• Courses and professional training.
  
  Send your CV!

✨ Welcome to WinMedia — Driving Innovation in iGaming Products! ✨
 

We build and develop product solutions in the iGaming industry 🎯. Our team works on in-house products, continuously improves internal processes, and uses data-driven approaches to make better decisions.

We are currently looking for an Anti-Fraud & Payments Manager who will take ownership of both the Anti-Fraud function and user payout operations. This is a hands-on role where you will build processes, develop risk and verification rules, oversee payout-related workflows, and ensure that user withdrawals are processed efficiently and safely.
 

📌 About the Role

We are looking for an experienced and proactive Anti-Fraud & Payments Manager to build and develop the Anti-Fraud and Payments function within our iGaming product company.

You will be responsible for user verification, fraud and risk assessment, payout checks, and the operational process of user withdrawals. You will decide when and how payouts should move forward, create and assign payout-related tasks, investigate suspicious cases, and continuously improve the rules and processes behind these operations.

This role combines Anti-Fraud expertise with ownership of the user payout process. You will work closely with Product, Customer Care, both VIP and Support teams, and other teams to make the verification and payout journey efficient, secure, and scalable.
 

🔨 Responsibilities

• Build and develop the Anti-Fraud & Payments function.
• Develop and implement rules, checks, and procedures for user verification, fraud detection, and payout processing.
• Review user activity and withdrawal requests, investigate suspicious cases, and make risk-based decisions.
• Take ownership of the user payout process, including creating, prioritizing, and assigning payout-related tasks.
• Identify fraud patterns, operational risks, and bottlenecks, and continuously improve related processes.
• Develop and maintain internal procedures, guidelines, and controls for Anti-Fraud and payouts.
• Monitor key metrics and ensure the verification and payout processes are efficient, secure, and scalable.
• Collaborate closely with Product, Support, VIP, and other teams to resolve cases and improve Anti-Fraud and payout workflows.
   

✅ Requirements

• 2+ years of experience in Anti-Fraud / Risk / Payments Operations, preferably in iGaming.
• Experience working with online casino / betting products is a strong advantage.
• Hands-on experience with user verification, fraud detection, and suspicious activity analysis.
• Strong understanding of common fraud scenarios, risk indicators, and detection methods.
• Practical experience with user withdrawals and payout processes.
• Understanding of how to assess and approve/reject payout requests based on risk and verification results.
• Experience building or significantly optimizing Anti-Fraud and/or payout processes.
• Experience working with tools such as Sumsub, KYCaid, Fingerprint.com, and similar solutions.
• Experience using AI tools in work processes is a strong advantage.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to make independent decisions and take ownership of operational processes.
• Ability to work with large amounts of information and prioritize cases effectively.
• Strong communication skills and the ability to collaborate with Product, Customer Care, VIP, and Support teams.
   

🎯 Ideal Candidate

• Has hands-on Anti-Fraud and/or Payments Operations experience in iGaming.
• Understands that the role is broader than traditional Anti-Fraud and is ready to own both risk and payout operations.
• Understands the specifics of users, deposits, withdrawals, and fraud risks in gambling products.
• Can independently develop a system of rules, checks, controls, and payout workflows.
• Is comfortable making decisions on individual cases while also thinking about the bigger process.
• Can build a structured and scalable process rather than simply following existing procedures.
• Takes full ownership of the Anti-Fraud & Payments function and is ready to develop it further.
   

🎁 What We Offer

💰 Competitive salary and financial incentives
🚀 The opportunity to build and develop the Anti-Fraud & Payments function
🎨 Freedom to make decisions and implement your ideas
📈 Professional and career growth opportunities
🌍 Flexible work setup
🤝 Work in a product-focused iGaming company alongside a professional team

A large-scale consumer mobile application with millions of active users required a robust testing strategy to ensure stability, performance, and seamless user experience. Testing efforts focused on both iOS and Android platforms, covering functional validation, UI/UX consistency, geolocation features, and real-time interactions.

Responsibilities

• Contribute as a key member of a world-class Android Engineering and QA Automation team.
• Design, implement, and maintain automated test cases and frameworks in Kotlin, JUnit, Espresso.
• Own the quality lifecycle: identify issues, file and track bugs in Qase(or similar systems), and drive them to resolution
• Collaborate closely with Android engineers to ensure application code is testable and automation-friendly.
• Build and maintain in-house tools for test parallelization, network mocking, and custom reporting.
• Perform peer code reviews, ensuring robust test coverage and reliable CI pipelines.
• Drive improvements to the CI/CD ecosystem, ensuring scalability, maintainability, and speed of test execution.
• Explore and integrate AI-assisted development approaches to enhance test generation, workflow optimization, and CI/CD practices.
• Actively participate in Agile ceremonies – daily standups, sprint planning, retrospectives, and showcases.

Skills Required

• 2+ years of experience as an SDET, QA Automation Engineer, or related role, with a strong focus on Android application testing.
• Proficient in Kotlin and the Android SDK, with strong debugging and troubleshooting skills.
• Hands-on experience with JUnit, Espresso and UI automation.
• Experience with dependency injection frameworks (Dagger/Hilt) and API testing using Retrofit.
• Familiarity with Jetpack libraries and modern Android development best practices.
• Strong experience with Git/GitHub, familiar with both Gitflow and trunk-based development.
• Knowledge of SOLID principles and ability to apply them in test framework design.
• Ability to apply or readiness to adopt AI-driven testing practices, including test generation and workflow automation.
• Strong English communication skills

#vacancy #VoIP / #Asterisk Engineer (Fintech) | Remote | $2,000–3,000

Key Requirements

• 3+ years of commercial experience in a relevant role.
• Strong expertise in Asterisk (versions 13 and above).
• Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
• In-depth understanding of SIP and RTP protocols, including NAT and QoS.
• Experience configuring and managing SIP trunks.
• Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
• Experience with call recording, CDR, and CEL.
• Strong Linux administration skills (Ubuntu/Debian) in production environments.
• Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
• Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
• Experience using AMI / ARI to integrate Asterisk with backend systems.
• Understanding of financial systems requirements, including reliability, auditability, and logging.
• Ability to quickly understand and troubleshoot complex or legacy systems.

Responsibilities

• Maintain and continuously improve the company’s telephony platform.
• Ensure the stable operation of support, collections, and sales communication channels.
• Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
• Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
• Ensure high availability and minimize system downtime.
• Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
• Identify and resolve latency and call-quality issues.
• Optimize system performance and support infrastructure scaling.
• Upgrade and improve the existing VoIP infrastructure.
• Create and maintain technical documentation covering call flows, routing, and integrations.
• Collaborate with cross-functional teams, including backend, support, and security.

Strong legal expertise. Strategic thinking. Real business impact.

At Softsich, we believe that a strong legal function does more than manage risks — it enables business growth, supports confident decisions, and builds a foundation for international expansion.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms.

We are looking for an experienced Lead Legal Counsel to take ownership of legal operations, lead a legal team, and act as a trusted legal partner to business leadership.

This role combines strategic legal decision-making with hands-on expertise in commercial contracting, regulatory compliance, corporate governance, and legal operations. You'll have the opportunity to influence key business decisions, improve legal processes, and support sustainable international growth.

Your key responsibilities will include:

Legal Strategy & Risk Management:

• Own legal strategy execution, define contracting standards and risk appetite, and ensure effective legal support across assigned business areas.
• Identify, assess, and mitigate legal risks across business operations.
• Provide strategic and practical legal advice to senior management and cross-functional teams.

Commercial Contracts & Negotiations:

• Oversee drafting, reviewing, and negotiating commercial agreements with payment service providers (PSPs), vendors, and strategic partners.
• Develop and maintain contracting standards, templates, and approval workflows.
• Lead complex negotiations and ensure agreements balance commercial objectives with legal risk.

Regulatory & Corporate Legal Support:

• Oversee international corporate structuring, entity incorporation, and ongoing corporate governance.
• Ensure compliance with applicable laws and regulatory requirements across relevant jurisdictions.
• Coordinate with external legal advisors, regulatory authorities, and business partners on complex legal matters and escalations.

Legal Team Leadership & Operations:

• Lead, mentor, and develop the legal team, managing priorities, workload distribution, and performance.
• Establish and improve legal workflows, contract management systems, and internal policies.
• Drive proactive legal research, develop internal knowledge-sharing practices, and improve operational efficiency through measurable KPIs.

Employment & Business Legal Support:

• Oversee employment-related legal matters, HR policies, and sensitive employee cases.
• Manage legal disputes, claims, and escalations, including the development of dispute resolution strategies.
• Oversee legal review of marketing materials and business communications to ensure regulatory compliance.

It's a match if you have:

• 5+ years of relevant legal experience, with strong expertise in corporate and commercial law.
• Proven experience drafting, reviewing, and negotiating complex commercial agreements, including PSP, vendor, and partnership contracts.
• Practical experience in international corporate structuring, entity incorporation, and corporate governance.
• Strong understanding of regulatory compliance and legal risk management in international or regulated business environments.
• Knowledge of employment and HR legal matters, including employment agreements, contractor arrangements, and internal policies.
• Experience leading legal professionals, managing team performance, and coordinating legal workflows.
• Ability to develop and improve legal processes, contract management systems, and internal policies.
• Strong communication, negotiation, and stakeholder management skills, including interaction with senior leadership.
• Excellent analytical and decision-making skills, with the ability to balance legal risks and business objectives.
• Ability to independently manage complex legal matters, prioritize effectively, and take ownership of results.
• Bachelor's or Master's degree in Law.
• English — Upper-Intermediate or higher.

Nice to have:

• Experience working in financial services, payment processing, or other highly regulated digital industries.
• Experience managing external legal counsel across multiple jurisdictions.
• Qualified lawyer / attorney status.

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Ready to turn complex legal challenges into clear, practical solutions?

Join Softsich and help build a legal function that supports business growth, empowers teams, and makes a real impact.

Send us your CV — we'd love to get to know you!

We work with international iGaming partners and help Gambling projects build and scale their VIP operations across Tier-1 markets.

We are currently expanding our team and looking for a VIP Team Lead with hands-on online casino experience and a strong understanding of the UK market.

In this role, you will take ownership of VIP operations across partner projects, lead a team of VIP Managers, develop high-value player strategies, and directly impact Retention, LTV, GGR and NGR.

Responsibilities

• Develop and scale VIP operations for online casino projects in the UK market.
• Lead a team of VIP Managers, including task allocation, player portfolio management, KPI tracking and team development.
• Build VIP strategies and player segmentation based on value, deposits, GGR / NGR, LTV and behaviour.
• Develop personalised retention, reactivation and win-back approaches for high-value players.
• Create and optimise individual offers, bonuses, cashback, free spins and loyalty benefits.
• Monitor key VIP metrics including Retention, Churn, LTV, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Analyse the VIP portfolio to identify churn risks and growth opportunities.
• Ensure a high standard of communication and service across the VIP team.
• Handle complex player requests, complaints and escalations.
• Work closely with CRM / Retention, Product, Payments, Support, KYC and Antifraud teams.
• Build team KPIs, reporting, SOPs and VIP service standards.
• Participate in hiring, onboarding and development of VIP Managers.
• Support the launch of VIP operations for new partner projects when required.

Requirements

• 2+ years of relevant experience in VIP / Retention within iGaming.
• Hands-on experience with online casino and high-value players.
• Previous experience as a VIP Team Lead, VIP Lead, Senior VIP Manager, VIP Manager or in a similar role.
• Hands-on experience working with VIP players in the UK market is required.
• Experience managing a VIP team.
• Strong understanding of LTV, Retention, Churn, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Experience with VIP segmentation and player portfolio management.
• Experience developing personalised offers, bonus mechanics and retention strategies.
• Good understanding of bonus economics and the commercial impact of VIP incentives.
• Strong analytical, leadership and communication skills.
• Experience working cross-functionally with CRM, Product, Payments, Support and Antifraud teams.
• Good understanding of Responsible Gambling principles.
• English sufficient for working with the UK market and international teams.

Nice to have

• Experience building a VIP function from scratch.
• Experience across other Tier-1 markets.
• Experience working across multiple Gambling projects.
• Experience with CRM automation and personalised VIP communications.

What we offer

• Work with Gambling projects across the UK and other Tier-1 markets.
• Exposure to multiple international partner projects rather than a single product.
• High ownership and direct impact on Retention, LTV, GGR and NGR.
• The opportunity to build VIP processes, KPIs and standards from the ground up.
• The opportunity to build and grow your own VIP team.
• Minimal bureaucracy and fast decision-making.
• Direct collaboration with key product and business teams.
• All necessary tools and resources to build a strong VIP function.

Job Description

• 5+ years of practical experience as a AQA Lead engineer with a strong focus on test automation
• Proven leadership abilities demonstrated through past roles and responsibilities
• Strong analytical and problem-solving abilities; able to identify root causes and propose effective solutions.
• Ability to work independent set up and maintain AQA processes and lead the team of up to 10 QA
• Capability of independently gathering information and defining issues on their own
• Solid knowledge of C#, .NET, and automation frameworks; ability to design scalable and reusable solutions
• Deep understanding of modern test automation patterns, standards, and algorithms
• Knowledge of Playwright will be a plus
• Strong working knowledge of API and microservices testing, including tools such as Postman, Swagger, ReadyAPI; Familiarity with
• RestSharp/HttpClient for REST API integration
• Solid understanding and hands-on experience of relational (SQL) and NoSQL (Cosmos DB) databases.
• Experience testing cloud-based and distributed systems, ideally on Azure (Azure Functions, AKS, Service Bus)
• Familiarity with front-end testing for modern frameworks such as React
• Exposure to D365 (Sales, Service, Power Apps) or willingness to quickly learn domain-specific testing approaches
• Understanding of data validation and testing pipelines (Databricks, dashboards, reference data management, ML-driven models)
• Experience with CI/CD pipelines (Azure DevOps, GitLab or similar) and containerized test execution in Kubernetes (AKS)
• Experience with task/bug tracking and creating/maintaining test documentation (bug reports, test designs, test cases, test reports)
• Analytical mind, problem-solving aptitude, excellent communication skills
• Upper-Intermediate English (spoken and written)
   

Job Responsibilities

Establish and maintain the processes within AQA teams.

Participate in the creation and maintenance of project-level QA artifacts
Design, implement, and maintain automation frameworks for cloud-native and distributed systems (C# stack, Azure environments)
Develop and maintain automated regression and integration test suites for APIs, microservices, and front-end applications
Ensure quality for event-driven systems (Service Bus) and serverless components (Azure Functions)
Plan and manage assigned testing activities, estimate automation efforts, and coordinate with team members to prioritize testing scope
 

Department/Project Description

GlobalLogic is searching for a motivated, results-driven, and innovative Lead AQA engineer to join our project team at a dynamic startup specializing in pet insurance. Our client is a leading global holding company that is dedicated to developing an advanced pet insurance claims clearing solution designed to expedite and simplify the veterinary invoice reimbursement process for pet owners.

You will be working on a cutting-edge system built from scratch, leveraging Azure cloud services and adopting a low-code paradigm. The project adheres to industry best practices in quality assurance and project management, aiming to deliver exceptional results.

We are looking for an engineer who thrives in collaborative, supportive environments and is passionate about making a meaningful impact on people's lives. If you are enthusiastic about building innovative solutions and contributing to a cause that matters, this role could be an excellent fit for you.

Key Responsibilities

• Utilize AI-driven design tools and generative platforms (Figma AI, v0, Midjourney, Galileo, Claude) to brainstorm, wireframe, and prototype UI concepts at unmatched speed.
• Translate business requirements and complex functional needs into intuitive, visually engaging UI/UX designs that simplify information and enhance user trust.
• Design, refine, and maintain scalable, multi-platform Design Systems and component libraries in Figma, maintaining style guides and ensuring seamless developer handoffs.
• Conduct user research, map out user flows, and perform usability testing to track UX metrics (e.g., task success, feature adoption) and validate design decisions.
• Collaborate closely with frontend developers to ensure accurate design implementation, maintaining consistency in design language across web and mobile platforms.
• Work with the product team to optimize user journeys, focusing on accessibility, micro-interactions, and visual engagement in an EdTech and learning environment.

Requirements

• 5+ years of proven experience as a UI/UX, Product, or Interaction Designer across web and mobile application platforms.
• Hands-on proficiency integrating AI workflows into daily design practices (generative image creation, AI-assisted wireframing, prompt-driven UI generation, and user journey synthesis).
• Mastery of design and prototyping tools, primarily Figma (Auto Layout, Variants, Variables, Design Systems, Interactive Prototyping) or Sketch/Adobe XD.
• Strong understanding of responsive design, accessibility standards (WCAG), and ethical design practices.
• Solid understanding of front-end capabilities (HTML5, CSS3/Tailwind, basic JavaScript/Vue/Nuxt) to ensure realistic, developer-friendly design handoffs.
• Strong portfolio demonstrating end-to-end UX research, wireframing, high-fidelity UI design, and design system engineering.
• Language: Full professional proficiency in English (B2+).

Nice-to-Have

• Strong portfolio demonstrating experience in educational platforms, SaaS, or video-based e-learning products.
• Experience creating web assets or interactive prototypes using Webflow, Framer, or low-code builders.
• Knowledge of visual design for paywalls, onboarding flows, and conversion rate optimization (CRO) mechanics.
• Experience designing for AI-native product interfaces (chat interfaces, prompt canvases, generative feedback states).