Jobs at Djinni

Are you passionate about turning data into actionable insights? We are looking for a Senior BI Engineer to join our Data & Analytics team and help shape reporting, dashboarding, and data-driven decision-making across diverse business and potentially government-related projects.

This is a Senior-level role with hybrid or remote work options, offering flexibility and opportunities to collaborate with talented professionals worldwide. The ideal candidate has strong hands-on experience with BI tools, advanced SQL, data modeling, and close collaboration with business stakeholders. This role requires not only technical expertise but also the ability to understand business needs, translate them into clear reporting solutions, and ensure data accuracy and reliability.

At Sigma Software, we value innovation, precision, and teamwork, and we provide a supportive environment where your expertise can make a real impact.

Why join us? You’ll work on meaningful projects, gain exposure to different domains, and enjoy benefits such as professional growth opportunities, a global team culture, and access to cutting-edge technologies.

Responsibilities:

— Design, build, and maintain BI reports and dashboards
— Analyze business requirements and translate them into reporting solutions
— Work with stakeholders to define KPIs, metrics, and data logic
— Write and optimize SQL queries
— Validate data accuracy and investigate inconsistencies
— Support data modeling and reporting layer improvements
— Collaborate with Data Engineers, Business Analysts, PMs, and customer-side stakeholders
— Prepare documentation for reports, metrics, and data sources
— Contribute to BI best practices within the unit

Requirements:

— 5+ years of experience in BI, data analytics, or data engineering-related roles
— Strong experience with Power BI, Tableau, Looker, or similar tools
— Advanced SQL skills
— Experience with data modeling, data structures, and data warehousing
— Understanding of ETL/ELT processes and data pipelines
— Experience with data cleaning, validation, and data quality control
— Ability to work with large datasets and complex business logic
— Good understanding of business reporting, KPIs, and dashboard design
— Experience working directly with stakeholders to gather requirements and clarify reporting needs
— Upper-Intermediate+ English level

Will be a plus:

— Experience with government, public sector, healthcare, finance, or other regulated domains
— Experience with Azure, AWS, Snowflake, BigQuery, Databricks, or Redshift
— Python or R for data analysis
— Experience with dbt, Airflow, Dagster, or similar tools
— Knowledge of data governance, access control, and compliance-related reporting
— Experience with Agile delivery

Чи захоплює вас перетворення даних на практичні інсайти? Ми шукаємо Senior BI Engineer, який приєднається до нашої команди Data & Analytics і допоможе формувати звітність, створювати дашборди та розвивати підхід до прийняття рішень на основі даних у різноманітних бізнес- та потенційно державних проєктах.

Це роль рівня Senior із можливістю гібридного або віддаленого формату роботи, що забезпечує гнучкість та можливість співпрацювати з талановитими професіоналами з усього світу. Ідеальний кандидат має значний практичний досвід роботи з BI-інструментами, поглиблені знання SQL, моделювання даних та досвід тісної взаємодії з бізнес-стейкхолдерами. Ця роль вимагає не лише технічної експертизи, але й здатності розуміти потреби бізнесу, трансформувати їх у зрозумілі рішення для звітності та забезпечувати точність і надійність даних.

У Sigma Software ми цінуємо інноваційність, точність і командну роботу та створюємо підтримуюче середовище, де ваші знання та досвід можуть мати реальний вплив.

Чому варто приєднатися до нас? Ви працюватимете над важливими проєктами, отримаєте досвід у різних доменах та матимете доступ до переваг, таких як можливості професійного розвитку, міжнародна командна культура та сучасні технології.

Обов’язки:

— Проєктувати, створювати та підтримувати BI-звіти та дашборди
— Аналізувати бізнес-вимоги та перетворювати їх на звітні рішення
— Працювати зі стейкхолдерами для визначення KPI, метрик та логіки даних
— Писати та оптимізувати SQL-запити
— Перевіряти точність даних та досліджувати невідповідності
— Підтримувати покращення моделювання даних та звітного шару
— Співпрацювати з Data Engineers, Business Analysts, PMs та стейкхолдерами з боку замовника
— Готувати документацію для звітів, метрик та джерел даних
— Вносити вклад у розвиток BI best practices у межах юніту

Вимоги:

— 5+ років досвіду у BI, data analytics або data engineering
— Досвід роботи з Power BI, Tableau, Looker чи подібними інструментами буде плюсом
— Просунуті навички роботи з SQL
— Досвід моделювання даних, роботи зі структурами даних та data warehousing
— Розуміння процесів ETL/ELT та data pipelines
— Досвід очищення, валідації та контролю якості даних
— Вміння працювати з великими наборами даних та складною бізнес-логікою
— Добре розуміння бізнес-звітності, KPI та дизайну дашбордів
— Досвід прямої роботи зі стейкхолдерами для збору вимог та уточнення звітних потреб
— Рівень англійської Upper-Intermediate+

Буде плюсом:

— Досвід роботи з урядовими, державними, медичними, фінансовими або іншими регульованими доменами
— Досвід роботи з Azure, AWS, Snowflake, BigQuery, Databricks або Redshift
— Python або R для аналізу даних
— Досвід роботи з dbt, Airflow, Dagster чи подібними інструментами
— Знання data governance, access control та звітності, пов’язаної з комплаєнсом
— Досвід роботи за Agile

About the project:

Every client engagement starts with a question: can we actually build this, and how? This role sits at that exact moment — leading technical discovery and pre-sales across multiple prospective and active engagements at Glorium. You'll turn ambiguous client challenges into concrete solution designs, realistic estimates, and architectures that delivery teams can actually execute. The work spans Node.js and .NET backends, React/Angular front-ends, and an increasing share of AI/LLM integration — RAG pipelines, agentic workflows, orchestration, and guardrails.

A new team member will be in charge of:

• Lead discovery and scoping sessions end-to-end — from the first client call to a signed-off solution design, proposal, and effort estimate.
• Own the architectural output: high-level and detailed diagrams, data flows, integration patterns, and trade-off decisions that delivery teams inherit and build on.
• Design AI/LLM integration patterns — RAG, agentic workflows, orchestration, guardrails — and factor AI-accelerated delivery into estimates from the start.
• Act as the primary technical voice with clients during pre-sales: demos, presentations, PoCs, and the credibility that moves deals forward.

• Mentor delivery teams on architecture decisions and applied-AI best practices, keeping quality consistent across engagements.

   

Does this relate to you?

• 7+ years in software development, with at least 2 years in an architectural role that included real pre-sales or client-facing solutioning — not just internal design work.
• Hands-on expertise in Node.js and/or .NET system architecture; you can design scalable, secure, maintainable systems and explain every trade-off you made.
• Proven ability to produce clear architectural diagrams and data flows — the kind delivery teams can pick up without a lengthy handover call.
• Comfortable running discovery and scoping sessions solo: translating vague business requirements into structured solution designs and realistic estimates.
• Practical experience designing AI/LLM integrations — RAG pipelines, agentic workflows, provider APIs, and governance/guardrail considerations.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and their AI/ML service offerings.
• Upper-Intermediate English or above — enough to present architecture to a non-technical client stakeholder and hold your own in a technical deep-dive with their engineering team.
• React or Angular front-end exposure and availability for occasional client calls between 6–8 PM CET are a strong plus.

Ready to try your hand? Send your CV without a doubt!

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers.
We are looking for an Account Manager to join our team!
 

Responsibilities:

• Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
• Supporting client in integration process as a middlemen between client team and technical team;
• Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
• Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
• Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.

Requirements:

• Proven experience in B2B customer support/account management/client success;
• Ability to have serious conversations around technical subject;
• Experience in working with partners from abroad;
• Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
• Understanding of e-commerce and technical side of using payment cards;
• Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
• Advanced level of English, knowledge of Spanish will be an advantage.

Will be a plus:

• Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
• Experience in using Postman.

We offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.

Responsibilities: 

You are responsible for providing operational and administrative support to our OEM partners with regard to the processing of clinical cases. You handle the flow of incoming cases, and follow-up on the timing and on-time delivery of cases. 

• You independently manage daily external and internal requests, covering both technical and administrative aspects of clinical cases for a diverse portfolio of products and partners. 
• You handle the flow of incoming medical cases and start the operational processing of these. 
• You receive the incoming medical images for new cases, and get them ready for processing. You follow-up with the partners on rejected images. 
• You follow-up on the processing of cases assuring all cases are processed, produced and shipped to the customer within the agreed timelines. You reach out to the different stakeholders in case of delays or issues with the flow and intervene when timings are/need to be changed. 
• You provide information within an acceptable time frame for the business relations, to partners and customers with regard to the case management flow and process. 
• Detect and escalate recurring problems on the operational side 
• Participate in the integration of CuSe operations of new partners and/or products  

Requirements: 

• You have an experience working with external customers 
• You have a bachelor degree (Bio-science or Medical related education) 
• You have excellent communication and problem solving skills; 
• You have perfect communication skills (writing and speaking) in English; 
• You are willing to learn about software and technical terms 
• You are well organized, team oriented and stress resistant.  

We are looking for a Call Center Team Lead who combines the talent of a salesperson with the systematic approach of a manager. We need a person who speaks fluent English, understands player psychology, and knows how to build department operations to achieve maximum ROI.

Your future challenge: Effective management of the Outbound Sales team, increasing conversion rates, and ensuring flawless service for clients.

What you will do:
— Build department operations from scratch (selecting tools, client workflows, knowledge base);
— Make calls during the launch phase to test databases, refine scripts, and set sales standards;
— Hire, interview, and onboard sales agents to build a high-performing team (10+ people);
— Manage daily operations, conduct 1:1s, monitor KPIs, QA, and scale the department;
— Write and continuously optimize English sales scripts to maximize conversion rates.

What we expect:
— 2+ years as a Call Center Team Lead, Supervisor or Senior Specialist in iGaming, Gambling, Crypto, or Forex (mandatory);
— Advanced English (C1) for fluent communication, scriptwriting, and monitoring nuances;
— Strong sales mindset with proven objection handling and deal-closing skills;
— Deep understanding of key metrics (Conversion Rate, Retention, LTV, ROI) and data analysis;
— Confident user of CRM systems, VoIP telephony, and Google Sheets/Excel.

What we offer:
— Remote work with a 5/2 schedule;
— Payments in USDT (white crypto);
— Competitive salary + performance bonuses based on department results;
— Paid vacation and sick leave;
— Opportunity for career growth within the project.

We are a modern online project with an international audience, where user experience, response speed, and security play a key role. As we continue to grow, we are looking for a Night Support Manager to help us maintain a high level of service.

Responsibilities:
— Handle incoming user requests via LiveChat
— Assist with technical, general, and payment-related inquiries
— Provide guidance on platform functionality, bonus policies, and verification procedures
— Escalate complex cases to relevant teams
— Contribute to the improvement of internal support processes

Requirements:
— English proficiency at B2 level or higher
— Stress resistance and strong attention to detail
— Technical literacy, understanding of blockchain fundamentals
— Experience in iGaming is preferred but not mandatory
— Experience with LiveChat or similar systems is a plus

What we offer:
— Remote work with a 2/2 shift schedule
— Salary in white USDT crypto
— Training and support from an experienced international team
— Opportunity for growth within the project

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Data Scientist to join our team!  

Requirements: 
- Proven experience in analysis large amount of data;
- Experience in solving customer behaviour prediction tasks;
- Knowledge of ML algorithms for regression, classification, clustering, ability to apply them to business problems;
- Solid experience in SQL;
- Extensive experience with Python for data processing, modeling, and visualization.;
- Deep understanding of statistics, probability theory;
- Passion to drive projects from R&D to business value. 

Will be a plus: 
- Familiarity with AWS infrastructure and toolchain (SageMaker, CloudFormation, CloudWatch, etc.);
- Familiarity with BI tools (Metabase, Tableau);
- Experience with tools for managing ML workflows;
- Knowledge and experience with algorithms and data structures;
- Knowledge of OOP;
- Understanding of containerization technologies (Docker)
participation in Kaggle competitions. 

Responsibilities: 
- Develop and deploy predictive models for Customer Lifetime Value (LTV) to optimize marketing spend and improve retention strategies
- Developing and testing machine learning models for customer behaviour prediction, deploying to production;
- Working with tabular data - collecting, cleaning, and exploring datasets, building ML pipelines;
- Applying statistical methods to analyze and interpret data, finding patterns, insights to improve the quality of models;
- Maintaining existing models;
- Communicating and presenting results. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

We are looking for an experienced Radio Frequency Engineer join our team and contribute to the development of advanced RF and wireless solutions for Aerospace & Defense (A&D) and OTA applications.
This role is ideal for an engineer who enjoys solving complex RF challenges, designing end-to-end system architectures, and working directly with customers on innovative technical solutions.

Requirements:

• Bachelor's degree in Electrical Engineering, RF Engineering, Physics, or a related field.
• 3+ years of experience in RF Systems Engineering, Wireless Communications, or Solution Architecture.
• Strong knowledge of RF systems, antennas, OTA testing, wireless communications, and RF measurement methodologies.
• Experience designing complex customer solutions and preparing technical proposals.
• Strong troubleshooting and system integration skills.
• Excellent communication and customer-facing abilities.
 

Responsibilities:

• Design and architect RF, OTA, wireless, and A&D solutions together with customers.
• Lead requirements gathering, technical discovery, and solution definition activities.
• Develop end-to-end RF system architectures, including hardware, software, OTA, chamber, and integrated solutions.
• Prepare technical proposals, BOMs, SOWs, and customer quotations.
• Resolve complex RF, interoperability, integration, and performance issues.
• Serve as a senior technical expert during customer engagements and deployments.
• Support professional services activities, including integration, deployment, optimization, training, and technical support.
• Collaborate with Sales, Engineering, and Support teams to deliver customer-focused solutions.
• Contribute to business growth initiatives and mentor junior team members.
 

Nice to Have:

• Experience with Aerospace & Defense projects.
• Knowledge of radar, electronic warfare (EW), RF Test & Measurement, or wireless infrastructure environments.
• Experience supporting professional services or customer deployment activities.

What We Offer:

• Official employment in accordance with Ukrainian labor legislation.
• Competitive compensation with timely salary payments.
• Paid annual leave (24 calendar days).
• Military reservation support.
• Hybrid work format (Monday–Friday, 9:00–18:00).
• Modern equipment and all necessary tools provided from day one.
• The opportunity to work on cutting-edge technologies that contribute to Ukraine's security and defense capabilities.
• Professional development, learning, and career growth opportunities.
• A collaborative environment where initiative is encouraged and your ideas can have a real impact.

You are our ideal candidate if you:

• Have English proficiency at B2 level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
• Classifying leads (qualified / unqualified) and recording results in the CRM system;
• Conducting cold outbound calls to attract new dealers;
• Presenting the company’s business model and identifying interest during the first contact;
• Processing inbound leads and converting interest into full registration;

• Supporting dealers throughout the registration process, explaining cooperation terms, and transferring qualified partners to the next stage of the process.

   

What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.

Simply Contact is looking for a proactive Account & Sales Specialist to develop our IT Help Desk and Managed IT Services business across Europe.

Key Responsibilities

• Develop and expand the European client portfolio (IT Help Desk, Service Desk, Managed IT Services);
• Identify and attract new B2B clients through outbound sales, networking, and partnerships;
• Conduct client meetings, presentations, and commercial negotiations;
• Prepare proposals and support tender participation;
• Manage existing client relationships and identify upsell/cross-sell opportunities;
• Coordinate between clients and technical delivery teams.

Requirements

• 2+ years in Sales, Business Development, Account Management, or Customer Success;
• B2B sales experience with a focus on new business development;
• Understanding of IT services, outsourcing, or managed services — a strong advantage;
• Experience with international clients;
• Strong communication and negotiation skills;
• English advanced;
• Self-motivated and results-oriented.

We Offer

• Building a new business direction within an international company;
• European client portfolio;
• Professional growth and flexible work format;
• Competitive salary + performance-based bonus.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for an AI Engineer (Senior level or strong Middle) to join our team and work directly with startup's Data Science and R&D teams. This is a hands-on, delivery-focused role where you will own projects end-to-end, from early design to production deployment.

The role is focused on building production-grade Generative AI systems on AWS, especially RAG pipelines, agent-based workflows, and LLM-powered backend services. This is not a pure research or model training role, it’s about designing and shipping reliable systems under real constraints.

📍 Work location: remote from Ukraine.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities

• Build and deliver production-ready GenAI systems on AWS, including RAG pipelines, retrieval logic, and LLM-based services
• Design and implement agent-based or multi-step workflows for real use cases (not just prototypes)
• Work closely with Solution Architects, DevOps, and client teams to turn ideas and POCs into scalable systems
• Deploy, monitor, and improve ML/LLM systems in production, focusing on performance, cost, and reliability
• Work with AWS services such as Bedrock, OpenSearch, Lambda, S3, DynamoDB, SageMaker, and CloudWatch
• Adapt existing ML or GenAI code into production environments when needed
• Continuously improve system quality, including retrieval performance, output consistency, and evaluation approaches

• Operate in a fast-paced, project-based environment where you may own a project as the main engineer

   

Requirements

• Strong hands-on experience building and deploying AI / GenAI systems in production
• Solid experience with AWS in real projects (not just Console usage), including working with services like Bedrock, OpenSearch, Lambda, S3, or similar
• Experience building RAG systems in practice, including retrieval logic, vector databases, and output quality improvements
• Experience working with LLM frameworks or tools such as Amazon Bedrock, OpenAI, LangChain, or LlamaIndex
• Strong Python skills and a good understanding of backend system design
• Experience designing multi-agent systems or more complex orchestration workflows
• Experience with vector databases (OpenSearch, pgVector, Pinecone, etc.)
• Comfort working in fast-moving environments with short project cycles (weeks to a few months)
• Strong communication skills and ability to work directly with clients and cross-functional teams
• Ability to clearly explain technical decisions, limitations, and trade-offs in English (written and spoken)
• Experience with AWS Bedrock advanced features (e.g. Knowledge Bases, agent orchestration) - an advantage 
• Experience with Kubernetes, Docker, IaC Terraform and CI/CD pipelines  - an advantage 

• Background in Machine Learning or Data Science (including model training or fine-tuning)  - an advantage

   

What Success Looks Like in Year One

• Within 12 months, you are independently owning and delivering production GenAI systems on AWS, from initial design through deployment and iteration
• Working directly with customers and making clear architectural decisions around performance, cost, and reliability

• You are comfortable taking an ambiguous problem, turning it into a working system end-to-end, and explaining the trade-offs behind your approach

   

Why Join Automat-it?

Be at the Forefront of Cloud Innovation

Join a global leader and AWS Premier Tier Services Partner. We don't just use the cloud; we master it. As an All-In AWS partner, you’ll work with the most sophisticated tech stacks and help maintain our status as a top-tier collaborator in the global ecosystem.

Work on Meaningful, Large-Scale Impact

We specialize in helping startups and scaleups scale at speed. By joining us, you’ll be part of a team that has successfully completed hundreds of complex projects, directly influencing the growth of the next generation of unicorns through our unique "Product-based Professional Services" approach.

Accelerate Your Career Trajectory

In our fast-paced, dynamic environment, "growth" isn't just a buzzword. You will have:

• Clear Progression: Defined career paths from engineering to leadership.
• Continuous Learning: Sponsored AWS certifications and access to internal "Expert-led" knowledge sharing.
• Cutting-Edge Exposure: Early access to beta AWS features and high-level architectural challenges.

Thrive in a Culture of Excellence

We pride ourselves on a collaborative, supportive, and transparent culture. You’ll work alongside and learn from some of the industry’s brightest architects and DevOps engineers who are committed to mentorship and collective success, including AWS Gold Jacket recipients.

Global Reach, Boutique Feel

With over 250 employees across EMEA and the USA, enjoy the stability of a mature, profitable company with the agility and spirit of a startup. Whether you are working on GenAI & Agentic use cases, DevOps automation, FinOps optimization, or Kubernetes migrations, your voice is heard, and your contributions are visible.

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes
• Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.

Role overview

Amplify is looking for a Growth Marketing Manager to own our go-to-market and acquisition end to end. This is a hands-on role for someone who owns the strategy and lives in the ad accounts – positioning, channels, and the numbers.

You'll work directly with the leadership team to shape how Amplify wins against the rest of the Shopify ecosystem. On a small team, you'll own marketing end to end – this is for someone who wants that accountability and the autonomy that comes with it. As we grow, there's room to build and lead a team.

Key responsibilities

• Own Amplify's go-to-market strategy – positioning, messaging, and how we win merchants
• Plan, build, and optimize paid acquisition across Google, Meta, Shopify App Store – you name it
• Own the growth funnel end to end: acquisition, activation, and the metrics that matter (CAC, ROAS, etc)
• Run experiments across channels, landing pages, and offers
• Sharpen how we position against competitors in the bundling and upsell space
• Partner with Product and CS to turn customer insight into messaging and campaigns

• Report clearly on what's driving growth and what to scale next

   

Requirements

• 5+ years in growth or performance marketing, with real ownership of acquisition and GTM
• A track record of driving measurable growth – you can point to numbers you moved
• Hands-on expertise running paid acquisition (Google, Meta, and similar channels)
• Strong grasp of positioning and messaging
• Comfortable owning metrics and making decisions from data
• Self-directed and accountable: you thrive owning outcomes on a small team
• Experience marketing to Shopify merchants, DTC brands, or the e-commerce ecosystem is a strong plus
• Experience with B2B SaaS or direct-sales go-to-market is a plus

What we offer

• Competitive compensation, with bonuses tied to company performance
• Fully remote work with a collaborative and supportive team
• Real ownership over how the company grows
• A profitable, fast-growing product with strong customer love and room to scale
• The chance to build the growth function, and a team, from the ground up

How to Apply

Please submit your CV along with a short note outlining your customer success experience, any Shopify or e-commerce work you've done, and why you're interested in joining Amplify.

Please note: this is a contractor position

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

We are looking for an AI/ML Research Scientist.

Requirements:

• PhD with 1+ years of research experience in Electrical Engineering, Computer Science, Information Systems, or a STEM-related field
• 1+ years of experience with modern machine learning architectures including Transformers, Graph Neural Networks, and Diffusion models
• Strong coding skills in Python and C++
• Experience with machine learning frameworks like PyTorch
• At least 1 publication in top machine learning conferences (NeurIPS, ICML, ICLR, etc.)
• Experience with deep learning on graphs (general graphs, circuit graphs, molecular graphs, or trees)
• Familiarity with classical search and optimization techniques (Genetic Algorithms, Monte-Carlo Tree Search, Dijkstra's Algorithm, etc.)
• Experience with EDA tools, either commercial or open-source
• Publications in top-tier venues focusing on AI for chip design or AI for materials science. 

We're looking for a hands-on Salesforce Implementer to join the company's Business Applications team. Solutions are already defined — this is a build-only role: you'll implement, configure, and automate business processes in Salesforce and supporting tools, and provide day-to-day operational support to users. You'll work as an individual contributor on a team of five implementers.
 

What You'll Do:

• Implement and configure already-defined solutions in Salesforce: objects, fields, layouts, profiles, permissions, and declarative automation (Flows, validation rules)
• Build and maintain automations between business applications
• Support users on day-to-day tasks, including data fixes and troubleshooting
• Collaborate with the in-house team on requirements that are already defined, keeping stakeholders informed on progress
• Ensure best practices in database management and data quality

• Support Sales tools and business applications globally
   

  Qualifications

• 2+ years of hands-on experience as a Salesforce implementer
• Salesforce automation: Flows, validation rules, declarative development 
• Salesforce data management: data fixes, Data Loader, reports, and dashboards 
• Integration fundamentals: APIs, webhooks, syncing data between business applications, 
• n8n / Make.com, Workat, /iPaaS, webhooks
• Experience with NetSuite, Outreach, HubSpot 
• Apex DML, trigger behavior, SOQL
• CRM concepts