Jobs at Djinni

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.
 

Location: Dnipro (2 days in the office minimum / 3 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.
 

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.
 

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues
   

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• Upper-Intermediate (B2+) level of English proficiency
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal
   

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work only an office format. 

What we expect from the candidate:

• 5+ years of experience in full-stack web development.

• Advanced proficiency in JavaScript/TypeScript, React (ReactNative), Next.

•Proofed experience in Node.js with Express.js and Nest.js frameworks.

•Knowledge of MySQL, PostgreSQL, MongoDB and Redis.

•Deep knowledge and understanding of networking - REST API standards, HTTP/HTTPS methods. 

•Experience with Git. 

What we offer:

- additional bonuses to salary (can reach +100% of your salary)

- opportunity for rapid career growth

- free study in our Corporate English Academy

- regular salary review (after the completion of each contract)

- provision of Apple equipment

- comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee, pastries).

- corporate events, teambuildings, etc.

Job Responsibilities:

1. Team Leadership 

2. Work with PEs of JD and ensure that
the initiatives are led and delivered to closure

3. Mentor and guide engineers.

4. Collaborate with the product managers , challenge them in terms of features, and keep the delivery timeline intact

5. Design, develop, and maintain full-stack features for a cloud-based platform

6. Participating in calls with clients.

Interview Rounds:

1. Meeting with a recruiter, English test

2. Front-end technical interview

3. Back-end technical interview

4. Test task 

5. Meeting with team

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are looking for a driven and experienced Senior Customer Engagement Manager to own the full sales lifecycle — from lead qualification through to contract closure — and to serve as the primary relationship owner during the first year of client cooperation. This is a high-accountability, individual contributor role for someone who thrives on owning outcomes, not just activities.

You will be the end-to-end owner of your deals. That means leading and coordinating the presales team, driving the sales strategy, and being personally accountable for converting qualified opportunities into signed agreements — and then ensuring those relationships get off to a strong start.

Key Responsibilities:

Deal Ownership & Sales Execution

• Own the entire sales journey from initial lead qualification through the full sales funnel to contract execution — with full accountability for outcomes at every stage.
• Develop and execute tailored sales strategies for each opportunity, adapting approach to client context, decision-making structure, and competitive dynamics.
• Manage and lead the deal team throughout the presales process, coordinating internal stakeholders (solution architects, delivery leads, legal, finance) to produce compelling, client-specific offerings.
• Drive pipeline management with discipline — evaluate inbound opportunities, prioritize based on strategic fit and revenue potential, and maintain an accurate and up-to-date CRM (Salesforce).

Client Engagement & Relationship Management

• Act as the primary point of contact and trusted advisor for prospective clients throughout the sales process.
• Transition seamlessly into an account management role during the first year of cooperation, ensuring client satisfaction, successful project kick-off, and a strong foundation for long-term partnership.
• Represent the company's expertise, delivery capabilities, and portfolio in a compelling and credible manner at all levels of the client organization, including C-suite and senior stakeholders.

Sales Documentation & Presales

• Lead the preparation of high-quality sales documentation and client-facing artifacts including proposals, commercial offers, RFI/RFP responses, tender documentation, and targeted presentations.
• Maintain a structured and accurate repository of presales artifacts to support team efficiency and institutional knowledge.

Revenue & Quota

• Deliver against individual revenue targets and sales quotas with a strong results orientation.
• Provide accurate forecasting and pipeline reporting to sales leadership on a regular basis.

Requirements:

Experience

• Min 5+ years of experience in a client-facing sales or engagement role within the IT outsourcing or nearshore software development industry — as an Engagement Manager, Sales Manager, Solutions Sales Lead, Sales Engineer, Delivery Manager or equivalent.
• Demonstrated track record of owning and closing complex, enterprise-level deals end-to-end.
• Proven experience leading presales teams and coordinating cross-functional internal stakeholders as part of the deal process.
• Experience transitioning from a sales role into an account management capacity post-deal closure.

Knowledge & Skills

• Deep understanding of IT outsourcing and nearshore delivery models, including SDLC, software development methodologies, estimation techniques, engagement/billing models, and PM practices.
• Strong command of the full B2B sales cycle: prospecting, lead qualification, needs analysis, solution presentation, negotiation, and deal closure.
• Excellent analytical skills — able to quickly assess client needs, identify the right solution framing, and adapt sales strategy accordingly.
• Superior written and verbal communication skills; able to craft clear, persuasive sales messaging and present confidently to senior audiences.
• Solid project and risk management skills to coordinate complex, multi-stakeholder presales engagements.
• High proficiency with CRM tools, particularly Salesforce.
• Strong time management and self-organization; comfortable managing multiple deals at different stages simultaneously.

Education & Language

• M.S. or M.A. degree required.
• Advanced English proficiency required. German or another major European language is a strong advantage.

Other

• Availability for regular business travel.
• A proactive, ownership-driven mindset — you define success by results, not effort.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

RISK Inc.: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 500+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!
 

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a Senior GEO/AEO Specialist to join our team.

Job Description:

• Define and execute the GEO / AEO strategy to increase product visibility across AI search, LLM interfaces, and generative ecosystems;
• Research how AI platforms and generative search systems work and translate insights into practical SEO and content solutions;
• Design and implement content and structural approaches that improve brand citation and presence in AI-generated answers;
• Drive organic growth through non-SERP channels and emerging AI-driven discovery formats beyond traditional search;
• Launch, validate, and iterate experiments and hypotheses, measuring impact on organic traffic and brand visibility;
• Collaborate closely with SEO, Content, Product, and Analytics to embed GEO / AEO into the broader organic growth strategy;

• Monitor AI search trends and adapt strategy to evolving algorithms and user behavior.

   

Qualifications:

• 5+ years of experience in SEO or organic growth with direct responsibility for performance and measurable growth;
• Proven experience in building and executing organic growth strategies, including GEO / AEO initiatives from scratch;
• Strong understanding of LLM and AI search fundamentals (RAG, embeddings, retrieval mechanisms, citations);
• Hands-on experience with entity-based and topic-driven content architecture and large-scale content optimization for generative search;
• Ability to work effectively in high-uncertainty environments, formulate hypotheses, and validate them through testing;
• Advanced skills in structured data, schema, and knowledge graph–driven logic;
• Data-driven mindset with practical experience in analytics (SQL and/or Python) and confident cross-functional collaboration with stakeholders.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

We are expanding our Technical Support team and are currently looking for an experienced Technical Support Engineer L3-L4 to join a large-scale enterprise project.

This role is part of a long-term, business-critical implementation with high technical complexity, where support plays a key role in system stability, customer trust, and continuous improvement.

If you are passionate about finding and solving complex problems, enjoy working closely with customers and internal teams, and are eager to deepen your expertise in modern technologies and enterprise systems - welcome to MaxBill.

Responsibilities:

• Interacting with customers for corrections, maintenance and support;
• Troubleshooting of software products;

• Implementation, deployment and support activities for billing and customer service software: CRM, billing and rating.

   

Candidate requirements:

• Minimum 3 years of experience in computer/software problem solving or bug detection;
• Experience in software troubleshooting;
• Experience in creating SQL queries;
• Ability to quickly learn and understand the entire system, both server and client side, to troubleshoot issues;
• Strong problem solving/investigative skills;
• Bachelor’s degree or equivalent (or higher) in Computer Science or similar field;
• Mandatory: Ukrainian - native; at least Upper-Intermediate (B2) level of English.

• Willingness to work in a shift-based schedule, if/when required by the project

   

Will be an advantage:

• Experience with Oracle;

• Experience in QA or developer positions.

   

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

We are looking for a highly organized and detail-oriented Operations Manager Assistant to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day operations, supporting management, and keeping internal processes efficient and compliant. 

🔑 What You’ll Do 

• Oversee and optimize administrative and operational processes 
• Manage document flow, reporting, and internal record-keeping 
• Support HR and finance teams with onboarding, payroll, and compliance tasks 
• Coordinate communication between departments and external partners 
• Monitor KPIs, prepare regular reports, and ensure timely task completion 
• Implement best practices to improve operational efficiency 

✅ About You 

• Desire to get experience in a back-office, operations, or administrative manager role 
• Strong organizational and multitasking skills 
• Excellent communication in English (written and verbal) 
• Proficiency in MS Office / Google Workspace (knowledge of ERP/CRM systems is a plus) 
• Understanding of HR, finance, or legal workflows will be an advantage 
• Proactive mindset with strong problem-solving skills  
• Degree in Economics or Statistics is a pus 

🎯 Why Join Us? 

• Competitive salary  
• Remote work  
• Flexible schedule  
• Career growth opportunities  
• Sport compensations  
• Supportive corporate culture 

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a Middle/Senior Security Consultant / Penetration tester to work on and lead penetration testing and vulnerability/cloud security assessment projects.

In this role, you will work on technically challenging projects and also spend some time leading/mentoring our junior pentesting colleagues.

Required skills

- 1.5+ years of intensive commercial experience

- OSCP, eWPTx2 or similar would be a plus

- Scripting/coding skills and being comfortable with advanced pentesting tooling

- Strong knowledge of mobile/web security

- Comfortable with cloud and container security

- Basic RE skills

- Ability to mentor/lead colleagues

- Strong ability and drive to learn and develop cybersecurity skills

- Technical English (Intermediate+)

We offer

- Good salary + bonus system

- Diverse project portfolio and technologies to work with

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Participate in various pentesting projects

- Lead junior colleagues

- Perform threat modeling in pentesting and security assessment projects

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Consult clients on efficient issues remediation

- Conduct security researches

- Develop tools and scripts to automate and improve current pentesting processes

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a talented and motivated Junior Pentester who will join our security team to work on penetration testing and vulnerability/cloud security assessment projects.

We expect a short motivation letter where you can explain your skills, achievements and motivation.

Required skills

- Solid non-commercial cybersecurity experience, such as HTB/THM

- Junior-level cybersecurity certifications would be a plus.

- Comfortable with basic application security testing and common vulnerabilities (like OWASP Top 10, CWE Top 25) and cybersecurity fundamentals

- Strong basic IT skills: Linux, networking (TCP/IP, DNS, HTTP etc.)

- Some experience in scripting/coding languages, such as Java, JS, Python, Shell, etc.

- Strong drive to learn and develop cybersecurity skills

- Technical English (Intermediate)

We offer

- Good salary + bonus system

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Support in obtaining professional certifications, such as BSCP, OSCP, eWPTX, cloud certifications, etc.

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Execute penetration tests and security assessments as part of a team, including internal/external networks, web and mobile applications, Windows and Linux environments, cloud architectures, IoT devices, and more

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Conduct security research

The project focuses on the development of a software solution for cash collection and cash-in-transit operations. The system is designed to support daily activities of cash collectors and related operational teams, helping them perform their tasks efficiently, securely, and in a controlled manner.

The software covers key operational workflows such as route execution, task tracking, status reporting, and interaction with centralized back-office systems. It aims to improve operational transparency, accuracy of data, and overall process efficiency while meeting high requirements for reliability and security.

The project involves collaboration between development, QA, DevOps, and product roles and is built as a long-term solution that evolves based on operational needs, regulatory requirements, and scalability demands.

Requirements:

• 0–1 year of experience in technical writing, documentation, or related fields (including academic, internship, or personal projects)
• Strong written communication skills with the ability to explain complex topics in a clear and structured way
• Good analytical skills and attention to detail
• Basic understanding of software development concepts and terminology
• Ability to learn new technologies and domains quickly
• Proactive attitude and willingness to improve writing and technical skills
• Good time-management and prioritization skills
• Ability to work collaboratively with engineers, QA, and product stakeholders
• At least upper-intermediate level of English (written and spoken)
   

Job responsibilities:

• Assisting in creating and maintaining technical documentation
• Editing, structuring, and improving existing documentation for clarity and consistency
• Working with engineers and other stakeholders to gather information and clarify technical details
• Preparing user guides, internal documentation, and basic technical specifications
• Ensuring documentation follows defined templates, style guides, and standards
• Supporting documentation updates related to new features, changes, or releases
• Organizing documentation repositories and maintaining version consistency
• Participating in sprint activities and documentation-related planning
• Learning best practices in technical writing and documentation management
   

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager

(Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support)

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

Please note that the project location is Gdansk, and it's required to visit the office 2-3 times per quarter

Job Description

We are looking for a Technical AQA Engineer to build robust automation for our iOS ecosystem. Our tech stack is diverse: we use , C++ for low-level performance, C# for our primary Windows interface. You will bridge these worlds by ensuring that the underlying engine is stable and the UI layers are flawless.

Job Requriments:

• 5+ years of professional experience as QA
• 3+ years of experience as an Automation QA
• Experience in Automation both API and UI
• Commercial experience with Swift test automation
• Commercial experience with C++ test automation
• Deep understanding of iOS
• Good knowledge of code-test approaches, creation, and execution test cases, requirements analysis
• Good English verbal and written communication skills
• A clear understanding of SDLC and STLC processes and phases

Skillset / expectations:

• Communicative English (enough to work with US devs during knowledge transfer).
• Engineering mindset and experience with automated testing
• Continuous partnership with devs at the level of daily development, understanding the code
• Ability to use gen-ai tools in secure and self-aware, meaningful way
• Ability to take what’s best from models and methodologies and merge into tailored solutions

Nice to have:

• Security and Performance testing
• Commercial experience with C# test automation

Job Responsibilities

We are seeking a talented Senior Automated Test Engineer with expertise in iOS platforms to join our Quality Assurance team. In this role, you will be instrumental in designing, developing, and executing robust automation test scripts and frameworks to ensure our iOS applications provide a seamless and high-quality user experience.

Job Responsibilities:

• Working in a cross-disciplinary team using the Agile development methodologyAnalyze functional business requirements for completeness
• Participate in Application design with the developers and come up with a thorough testing strategy for the feature
• Daily Code Collaboration: Maintain a continuous partnership with devs at the level of daily development, which requires a deep ability to understand the code Swift and C++ rather than just black-box testing.
• Tailored Planning: Create and apply planning solutions by taking what’s best from models and methodologies to suit the roadmap, as the team has moved away from rigid SAFe ceremonies.
• Execute test scripts and identify variations from expected results
• Report/create/track/retest software defects in the designated defect-tracking tool
• Work closely with development and QA, and product management on auto-test coverage
• Participate in and provide input during QA process improvement initiatives
• Capability Delivery: Collaborate closely with design and product teams (locally or globally) to deliver major capabilities, often spanning 1-2 years of work.
• AI Integration: Utilize Gen-AI tools in a secure, self-aware, and meaningful way to optimize testing workflows.
• Optional Testing: Perform security and performance testing when required.
• Support documenting process

Department/Project Description

Client produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.

We’re on the hunt for a dedicated Campaign Manager boasting a minimum of one year’s experience with Meta ads. Your key role will be to design, implement, and optimize growth-oriented online marketing campaigns.
Key Responsibilities:

• Develop and manage online campaigns in Meta, TT, track performance, and oversee budget management.
• Collaborate with our marketing team in designing creative campaigns.
• Monitor and report on key performance indicators (KPIs).
• Keep abreast of industry trends, competitor strategies and market changes.

Skills & Qualifications requirements:

• Minimum one year’s experience managing Facebook Ads, TT campaigns.
• Proficiency in English, both written and verbal communication.
• Additional experience in platforms such as Google, TikTok, X, etc is a plus.
• We welcome candidates who combine strategic thinking with attention to detail, and a flair for creativity.

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

Gamzix company, a dynamic player in the iGaming industry:

• Was founded in March 2020 with a vision to redefine the world of online slot games
• Has already successfully produced 60 slot games
• The team has grown to over 120 skilled professionals, and we continue to grow
• Our main hub is in Warsaw — right in the heart of Europe
• With a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards

Hey there! 👋

The Gamzix team is growing, and we’re looking for a Backend Engineer (Node.js) to help us design, build, and maintain reliable backend solutions that power our slot games and internal systems.

If you enjoy working with scalable architectures, APIs, and modern backend technologies — we’d love to meet you!

Responsibilities:

• Architect, design, and maintain backend solutions across multiple projects
• Develop and improve APIs, ensuring data integrity, security, and performance
• Collaborate closely with DevOps to improve infrastructure: CI/CD, monitoring, logging, and system reliability
• Conduct code reviews and promote best practices for clean, maintainable, and scalable code
• Investigate business needs and propose technical solutions
• Proactively handle system incidents and ensure uninterrupted service operation

Requirements:

• 2+ years of overall software development experience
• Strong hands-on experience with Node.js and TypeScript
• Practical experience with NestJS
• Solid knowledge of PostgreSQL
• Experience working with Redis
• Experience using RabbitMQ or other message brokers
• Understanding of backend architecture, asynchronous processing, and system reliability

What we offer:

• Market-level salary in the IT/Gaming industry
• Relocation support to Warsaw
• Referral bonus — bring in awesome people and get rewarded
• Home-Office coverage
• 7-hour working day: 10:00–18:00 (including lunch break)
• Hybrid model in Warsaw; full remote — for other locations
• Paid Sick Leave: up to 10 working days per year
• Paid Time Off: 18 vacation days, 10 days off, paid state holidays
• Corporate benefits: medical coverage, sports compensation, psychological services compensation
• Professional Development Support: reimbursement for external courses, training & certifications
• Corporate English classes (Business or General) — flexible timing
• Buddy Program
• Internal Gamzix Store (earn coins & exchange for branded gifts)
• Corporate team building and activities
• Open and transparent communication — accessible C-levels, quick decision-making, friendly and supportive atmosphere

Our people are passionate professionals who truly enjoy what they do. At Gamzix, your ideas matter, teamwork drives results, and everyone keeps up with the fast-paced rhythm of the iGaming industry.

YozmaTech isn’t just another tech company - we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family - you’ll feel right at home with us.

Our client is a leading video monetization platform used by hundreds of digital publishers worldwide to recommend high-quality video content to their users.

Key Requirements:

🔹 At least 4-5 years of experience in software development;
🔹 Knowledge in HTML, and at least 2 years with Vanilla JavaScript- understanding objects, prototypes, event handling, cross-browser challenges, asynchronous client-side etc.;
🔹 Experience with at least one Object-Oriented Server-Side language, preferably PHP;
🔹 Good understanding of client/server architecture;
🔹 Good understanding of web concepts – DOM, REST protocol, CORS, Ajax, etc;
🔹 Familiarity and/or experience with MySQL or other relational databases;
🔹 Familiarity and/or experience with UNIX/ LINUX environments;
🔹 Experience with writing modular & reusable code – OOP approach;
🔹 English - Upper-Intermediate or higher.

Will be plus:

🔹 Prior experience working in ad tech, or a working knowledge of concepts including floor price optimization, header bidding, SSP/DSP, DFP, AdX, ad networks, etc.;
🔹 B.S. in Computer Science/Mathematics/Physics from a known university;

What you will do:

🔹 Work on publisher integrations – customizing video player behavior, visual modifications, and player API usage across various environments;
🔹 Develop and maintain backend operational tools for debugging, monitoring, and platform support;
🔹 Participate in publisher onboarding – player setup, content API integrations (MRSS), and bulk operations;
🔹 Build and optimize content and ad targeting solutions using key/value targeting and custom HTML tags;
🔹 Investigate and resolve complex bugs in both frontend and backend systems;
🔹 Work on performance optimization and SEO improvements (Web Vitals, DevTools analysis);
🔹 Research, develop, and document new features and enhancements for long-term stability and scalability;
🔹 Contribute to monetization logic – implement new integrations, data research, and advanced backend fixes;

Interview stages:

🔹 HR Interview;
🔹 Technical Interview;
🔹 Test Task;
🔹 Final interview;
🔹 Reference Check;
🔹 Offer;

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

Your future responsibilities include:

• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.
• Communication channels: Jira, Internal Service Desk systems, Zendesk.

Working schedule:

• Main coverage is during US hours EST, GMT -5 (6:00 a.m. – 6:00 p.m.), with an 8-hour workday plus a 30-minute lunch break.
• Occasional weekend overtime may be required during high-demand periods, but when it’s needed, it’s fully paid.

Needed experience & skills:

Hard / Technical skills:

• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals;
• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs.

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;
• Willingness to follow established workflows and contribute to continuous improvement.

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Work with EverHelp is about:

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;
• A supportive, professional team that values ownership, proactivity, and growth;
• Career growth opportunities — including progression to CS Team Lead roles.

Submit your resume and join our team 🚀