Jobs at Djinni

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
 

We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv/Kyiv!
 

What You'll get to do:

• Collaborate with various departments to ensure seamless integration of processes and systems.
• Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.
• Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.
• Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.
• Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.
• Participate in the development and refinement of business processes and system improvements.
• Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise.

What You need to know:

•  
• 2+ years of experience as a Business Analyst, preferably in the iGaming industry or a related field.
• Strong ability to create and interpret UML diagrams and wireframes.
• Solid understanding of business process and system requirement methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Fluency in English, both written and spoken.
• Ability to work effectively in a team and independently.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons
  
  Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

We have existing N8N system that goes to Google and fetches business listings. We need to make modifications to that system

We also would like to build system that can connect to our Ticketing system (we are in technical support) analyze weekly tickets, write weekly blog, run it so google does not recognize that this is AI, then post this to Google profile and LinkedIn on regular basis. 

We have couple of other needs once this AI is integrated with Ticketing. 

Ideally we would like to find a person that is familiar with N8N or and Copilot and also is familiar with integrating those technologies with company needs such as marketing, automation, maybe AI voice answering service via Twilio. We then would like to offer AI solutions to our customers. 

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

RichAds is a global advertising network for performance marketers. Starting three years ago under the name RichPush, we have become one of the leading traffic sources in the affiliate marketing niche.

RichAds is part of Ultralab - a community of like-minded people and an environment for birthing new projects. At Ultralab, we support creativity and entrepreneurship.

We’re now looking for a strong Head of Media Buying (Gambling/iGaming) — someone who not only knows how to drive traffic but also how to build processes, lead a team, and deliver results. We already have a team of media buyers, proven traffic sources, and readiness for scaling — now we need someone to take the lead.

Your Responsibilities:

• Lead a team of 3–5 media buyers (with potential to grow): from hiring and onboarding to daily motivation and performance reviews.
• Build and optimize the team’s workflow: processes, KPIs, quality control, and performance tracking.
• Oversee the launch and scaling of ad campaigns (mainly Facebook Ads, but we’re open to new channels).
• Analyze and optimize funnel performance to increase ROI.
• Manage communication with affiliate managers, account providers, trackers, anti-detect tools, and other key partners.
• Take full ownership of results: budget, profit, and team efficiency.

What We’re Looking For:

• 2+ years of experience as a Team Lead or Head of Media Buying in the Gambling/iGaming vertical.
• Proven successful cases and readiness to present them.
• Deep understanding of the media buying funnel and processes from A to Z.
• Strong hands-on experience with Facebook Ads. Knowledge of other channels (Google, TikTok, push, native, etc.) is a plus.
• Solid understanding of GEOs: CIS, Tier-1, LATAM, Asia, Europe.
• Process- and team-building skills: hiring, onboarding, metrics, and scripting.
• Experience working with trackers, spy tools, proxies, and anti-detects.
• Ability to work independently, make decisions, and take ownership.

If you’re ready to grow with us — join the team!

Are you a Senior Software Developer passionate about building scalable, high-performance automation solutions? 

Join us at Sigma Software and work on a project that replaces manual processes with robust, Python-driven pipelines.

This is a full-time role open to specialists based in Ukraine, Europe, Armenia, Georgia, and Uzbekistan. You will be part of our Data & Cloud Solutions unit, collaborating remotely with a highly skilled team.

At Sigma Software, we value innovation, ownership, and technical excellence.

Why join us? You’ll have the opportunity to work with cutting-edge technologies, contribute ideas, and see them implemented in real-world solutions impacting thousands of businesses globally.

Customer

Our customer is ConnectWise, a US-based software company specializing in IT management solutions for Managed Service Providers (MSPs). ConnectWise offers a suite of tools helping MSPs deliver services such as remote monitoring, cybersecurity, backup/restore, and administrative management for small and medium-sized businesses. Founded in 1982 and headquartered in Tampa, Florida, the company serves thousands of MSPs worldwide and is recognized for its focus on automation, integration, and enabling service providers to scale efficiently.

Project

You will be working on an Automated Storage Capacity & Lifecycle Pipeline — a system designed to predict storage capacity risks and hardware End-of-Life (EoL) impacts across distributed environments. The project aims to replace manual, Excel-based reporting processes with Python-driven ETL pipelines, integrate with monitoring systems, and ensure data is aggregated, normalized, and stored for historical tracking.

Responsibilities

• Design, develop, and maintain Python-based ETL pipelines for infrastructure and capacity data
• Implement robust data access layers using SQLAlchemy and psycopg2
• Integrate with monitoring and metrics systems (Prometheus / VictoriaMetrics) and inventory sources (NetBox)
• Develop aggregation and normalization logic for capacity data across regions and node types
• Persist and manage historical datasets in PostgreSQL
• Collaborate with Data Engineers and stakeholders to define forecasting and reporting requirements
• Improve reliability, performance, and maintainability of automated pipelines
• Replace manual, Excel-based workflows with scalable, auditable, automated solutions

Requirements

• At least 5 years of professional experience in Python development, including data processing and automation
• Strong hands-on experience with SQLAlchemy and psycopg2 for building and maintaining database interaction layers
• Solid background in working with SQL and relational databases, preferably PostgreSQL
• Practical experience with monitoring and metrics systems such as Prometheus or VictoriaMetrics
• Proven ability to take ownership of solutions from design through to production delivery
• Excellent communication skills for collaboration with both technical and non-technical stakeholders

• Upper-Intermediate level of English

   

Will be a plus:

• Experience with data visualization tools such as Grafana, Kibana, or PowerBI
• Familiarity with NetBox or other CMDB/inventory management tools
• Knowledge of storage systems, capacity planning, or infrastructure lifecycle management
• Background in working with time-series data or forecasting-related solutions
• Proven track record in designing or maintaining ETL pipelines in production environments
• Understanding of data aggregation, normalization, and historical tracking processes
• Experience with cloud or hybrid infrastructure environments

Personal profile:

• Self-driven and proactive
• Strong analytical and problem-solving skills
• Comfortable working in collaborative, cross-functional teams
• Able to communicate complex technical ideas clearly

Hi! We are looking for a Content Manager to manage and create content for our eCommerce website and social media channels. The main focus of this role is product-related content: creating and updating product descriptions, managing images, and producing high-quality content using AI tools.

Responsibilities:

• Create, edit, and manage product content for the eCommerce website (product descriptions, titles, specifications, and collections).
• Write clear, engaging, and conversion-oriented product descriptions.
• Manage product content and visual assets on the website, including organizing, updating, and maintaining images and related materials.
• Ensure all product content is accurate, consistent, and aligned with the brand tone of voice.
• Manage and update website content via CMS.
• Create and publish content for social media related to products, promotions, and campaigns.
• Collaborate with marketing, design, and development teams to support launches and updates.
• Review and improve existing content based on feedback and performance.

Requirements:

• Strong English level (B2+) — written and spoken.
• Proven experience as a Content Manager or similar role.
• Experience working with website content (CMS experience is a plus).
• Ability to work with AI content-generation tools and refine AI-generated texts.
• Experience uploading and managing product images and content in CMS.
• Experience working with product content for online stores.
• Understanding of social media platforms and content formats.
• Excellent writing, editing, and proofreading skills.
• Ability to manage multiple tasks and meet deadlines.
• Attention to detail and a structured approach to work.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- Paid vacation and sick leave — because your well-being matters;

- Remote work format

- An amazing team, warm atmosphere, and engaging corporate events.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevOps, FinOps, and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We seek a Full Stack Team Lead to spearhead our R&D efforts, managing a senior team of 4 Full Stack developers and 3 Automation QAs. You will balance high-level technical execution of internal products that automate complex FinOps processes. A key priority is migrating our legacy monolith to microservices in parallel with a high-velocity feature backlog. To drive efficiency, the company fully covers all premium GenAI subscriptions.

📍 Work location: Remote Lviv

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Maintaining exceptionally high standards for quality and work excellence while accelerating team velocity to handle a growing backlog of internal business process automations.
• Leading daily team operations, including stand-ups and tracking project timelines to ensure monthly delivery milestones.
• Driving hands-on development (70-80%), handling complex technical tasks and setting a high standard for code quality.
• Architecting and executing the migration of legacy JavaScript codebases to modern TypeScript microservices.
• Utilizing Cursor and other high-end GenAI models (e.g., Claude) to generate high-quality code and maximize development velocity.
• Collaborating with Product Owners and Stakeholders to translate high-level business requirements into technical roadmaps.
• Mentoring senior developers, providing technical guidance, and conducting code reviews, as well as interviewing and hiring new employees to scale the team effectively while maintaining architectural integrity.

Requirements

• Proven experience as a Team Lead or Tech Lead with a strong hands-on approach.
• Mandatory experience managing Fullstack engineers in Agile/dynamic environments (Kanban/Scrum) with a focus on maintaining high standards and frequent release cycles.
• Deep expertise in the Fullstack Javascript ecosystem, specifically Node.js, NestJS, Fastify, and React.
• Expert knowledge of TypeScript and experience with microservices architecture.
• Excellent experience with AWS services and a clear understanding of Cloud environments.
• Proficiency in using Generative AI tools for code generation (e.g., Cursor, Claude) and a mindset that prioritizes AI-assisted efficiency over manual coding.
• Interest in FinOps and Business Logic, with the ability to dive deep into financial calculation processes and billing automation.
• Written and verbal communication skills in English for collaborating with international stakeholders.
• Proactive and independent work style, capable of delivering under real project constraints and managing a senior-level team.
• Knowledge of PostgreSQL and modern ORMs/Query builders (e.g., Prisma).
• Experience with legacy migrations (specifically moving away from Strapi or vanilla JS) - an advantage.
• Excellent problem-solving skills

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes
• Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognising the value you bring to our team.

Company: Specializes in electronics and software engineering, focusing on high-load switching, communication platforms, Linux, and IoT devices. 

Key Responsibilities:
• Design and implement test automation Python-based framework for networking products such as switches, routers and network packet brokers.
• Develop and execute comprehensive test plans to ensure products meet required high quality standards.
• Collaborate with development teams to integrate test automation into the development process, addressing issues promptly.
• Stay current with industry trends and best practices in test automation and quality assurance for networking products.
• Collaborate with members of the Quality Assurance teams.
• Align test automation strategies with customer needs.

Requirements:
• Experience in the networking industry, specifically with configuration of switches and routers. 
• In-depth understanding of networking technologies, protocols, and architectures, including L2/L3 and protocols like ARP, VLAN, STP, IGMP, BGP, SNMP etc.
• Experience in Software Testing and Quality Assurance, with a focus on test automation and scripting.
• Proficiency in Python and experience with other scripting languages.
• Experience with network testing and monitoring tools, like Spirent and Ixia.
• Knowledge of tools: Git, Docker.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
 

Why Us:
• High technical task level.
• Collaboration with global industry leaders.
• Work-life balance, flexible schedule, and remote work possibility.
• Competitive salary, medical insurance, paid vacation.
• Compensation package.

The representative office of an Estonian software company, which has been developing innovative solutions for transport management based on web and mobile platforms for almost 15 years, is looking for a .NET Developer.

REQUIREMENTS:

- 5+ years of .NET experience;

- Experience with .NET Core, ASP.NET, MVC 5, T-SQL, LINQ;

- Practical skills with MS SQL Server;

- Higher education;

- Technical English (higher proficiency is a plus).

COMPANY OFFERS:

- Official employment or as a private entrepreneur, all taxes are paid;

- Exemption from mobilization (after probationary period);

- Hybrid work format (2-3 Kyiv office visits per week);

- Office located near Teremky metro station;

- 24 paid vacation days per year;

- Paid sick leave;

- Paid courses / trainings;

- Quarterly financial bonuses;

- Salary indexation twice a year.

One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.

Responsibilities

Collaborate closely with geophysicists, data scientists, and software engineers to translate scientific domain requirements into robust on-prem or Cloud software solutions.

Design, develop, and maintain high-performance applications for geophysical and geological data analysis, interpretation and visualization

Present architectural designs and technical proposals to the architecture review board.

Ability to break down development tasks and lay out clear implementation roadmaps.

Implement and optimize computation algorithms

Design and develop both thin and thick client applications that interact with cloud-based microservices.

Ensure high code quality through unit testing, code reviews, security hardening and continuous integration with other domain tools

Provide technical support and lead user troubleshooting sessions to resolve issues and ensure smooth operation of DSG application.

Mentor junior developers and actively contribute to architectural and

implementation decisions.

Embrace Agile/Scrum methodologies, delivering and demonstrating working solutions at the end of each sprint

Stay current with emerging technologies and trends in geophysical computing and software development.

Skills

Must have

At least 5-10 years of experience

GIS Java Eclipse

ESRI ArcGIS Runtime

ESRI Services and Authentication

Nice to have

DSG experience

Oil and Gas experience is preferred but not mandatory

Innoware is a leading IT consulting company that provides implementation and support services for Microsoft IT solutions – ERP, CRM, Power Platform, AI and cloud IT infrastructure. We are a Microsoft Solutions Partner, operating since 2001, and during this time we have implemented over 500 projects for clients from Ukraine and 17 countries around the world. Learn more about Innoware at: https://innoware.com/about/.

Innoware is expanding its business and looking for a Sales Manager who will close deals and work with leads in the field of ERP solutions.

Location: Ukraine (remote or hybrid in Kyiv).

Customer geography: Ukraine + EU, UAE, UK, USA.

Lead sources: ~95% – inbound warm leads from marketing, ~5% – your own search.

Your product: implementation and support services for Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance and SCM ERP solutions – products that help companies increase their efficiency and protect their data.

Your key tasks:

• Communicating with leads: identifying customer needs and expectations, qualifying them according to BANT, recording all interactions in CRM.
• Managing deals from initial contact to signing: negotiations, organizing and conducting meetings, company presentations, demonstrations of ERP solutions.
• Preparing documents: commercial proposals, tender documentation, contracts (with lawyers), and other materials.
• Building long-term relationships: regular communication, providing up-to-date information, follow-up letters.
• Participating in PR and business activities: attending events, Innoware and partner webinars.
• Developing expertise: in-depth study of products, market analysis, searching for new sales opportunities.

Experience and knowledge:

• 1+ years of experience in sales, marketing, or customer support in the field of IT or technology solutions – ERP and/or CRM, Power Platform, cloud IT infrastructure, SaaS, Telecom, IoT, etc.
• Nice to have but not a requirement: experience in sales specifically in the field of ERP or CRM solutions from any vendor (Microsoft, SAP, Oracle, Odoo, Salesforce, Terrasoft/Creatio, IT-Enterprise, etc.).
• Understanding of business needs in IT solutions, their types and purposes.
• English – Upper Intermediate or higher, fluent and competent command of Ukrainian.

What you need to achieve success in this role:

• Attention to detail: accuracy, thoroughness, and commitment to high quality in everything.
• Independence and teamwork: ability to work effectively independently and be a reliable partner in a team.
• Perseverance and responsibility: seeing things through to completion, taking responsibility for results.
• Time management: ability to prioritize tasks, meet deadlines, and work with a sense of urgency.
• Communication skills: clear and understandable communication – both verbal and written.
• Initiative and proactivity: seeing opportunities for business development and proposing solutions.
• Desire to grow in sales: willingness to learn, improve negotiation skills, analyze the market, and achieve outstanding results.

What we offer:

• Development and support: personalized training plan for products and sales process, mentoring from experienced colleagues, real career growth opportunities. 
• Wide sales opportunities: Innoware has solutions that cover almost all business needs in IT infrastructure – ERP, CRM, Power Platform, Azure, Microsoft 365, and many others.
• Diverse work: communication with clients from different industries and countries, participation in the development of Innoware's business in Ukraine and abroad. 
• Team and culture: working with professional colleagues in an environment of open communication, teamwork, and mutual trust. We support each other in our development and work, as well as in life situations.
• Work format: 
  Remote or hybrid – if you have experience in successful sales of ERP/CRM solutions.
  Hybrid format – if you do not have such experience: 1-3 days in the office, meetings with clients, participation in business events (mainly in Kyiv). This will help you achieve success in our field faster.
• Work-life balance: standard schedule (9:00 a.m. to 6:00 p.m., flexibility ±1-2 hours), paid vacation and sick leave, weekends (Sat, Sun), and additional days off for holidays. 
• Cooperation format: permanent full-time contract.
• Compensation: fixed rate + bonuses for KPI and sales performance.

Want to sell top Microsoft IT solutions and develop your career?

Send your detailed CV in Ukrainian or English via this announcement. We will carefully review your CV and contact you if your experience meets our expectations.

Join the Innoware team – sell, grow, and achieve more!

Learn more about Innoware: https://innoware.com/

Learn more about job opportunities at Innoware: https://innoware.com/career/

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we’re expanding our project team and inviting candidates to apply for the position of Consultant for Microsoft Dynamics 365 Business Central.

You may have different levels of experience – Junior, Middle, or Senior. What matters most is your motivation to deepen your knowledge of Microsoft Dynamics 365 Business Central and your willingness to grow professionally as part of a collaborative team. We’ll definitely support you in this journey.

Your key activities will be:

• Participate in implementation and support projects for Microsoft Dynamics 365 Business Central (D365 BC) for Ukrainian and international clients.
• Continuously develop your professional competencies through training, mastering Innoware’s project methodology, and obtaining Microsoft international certifications.

Your key responsibilities will include:

• Communicating with clients, describing and analyzing business processes to transfer them into the system.
• Configuring and setting up D365 BC and Power BI.
• Creating project documentation and aligning it with the client.
• Estimating the time required to complete tasks.
• Preparing technical specifications for the development team and collaborating with them to implement system modifications.
• Performing acceptance testing to ensure the delivered functionality meets customer needs and requirements.
• Supporting customers during acceptance testing, deployment of new features, and Go-Live.

Additionally, in the future (or now, if you already have relevant experience):

• Mentoring less experienced specialists.
• Supporting data migration processes.
• Integrating D365 BC with other systems and applications.
• Ensuring quality control of tasks at various stages of the project.

We’re looking for someone who has:

• 1+ years of experience in implementing D365 BC as a Consultant or Analyst.
• Understanding of all stages of an ERP system implementation project.
• Solid knowledge of standard D365 BC functionality.
• Understanding of business processes – finance and/or logistics, trade, production, etc., and willingness to learn new topics.
• English proficiency at Upper-Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience in configuring Power BI.

Soft skills: systematic thinking, readiness to gradually take on more independence and responsibility, collaborative teamwork, strong communication skills, focus on results and high-quality work, and commitment to continuous development.

We offeryou:

• Dynamic work and diverse tasks in a growing D365 BC team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Training and mentoring in new topics, D365 BC modules, and tasks – provided by experienced colleagues.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Opportunity to grow as a System Architect, Project Manager or Team Lead depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest 😉.
• Permanent full-time contract with competitive remuneration.
• Grade system with regular remuneration reviews based on your qualifications, performance, and learning progress.

We hope you’re interested!

Please apply with your detailed CV in Ukrainian or English via this announcement. We’ll carefully review your application and invite you for an initial interview if your experience and qualifications match the role.

Join us to grow your expertise and work on meaningful projects together with the experienced Innoware team!

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/

We’re looking for a Part-Time Farmer FB accounts (Dating Vertical)
 

We’re seeking a specialist to build and maintain a stable, secure, and scalable Facebook account infrastructure for advertising in a fast-growing dating project - on a project-based / part-time basis.

If you understand Meta from the inside, enjoy the farming process, and know how to avoid bans while scaling safely, we’d be happy to meet you 😎
 

Why you’ll like working with us

• Fully remote - work from anywhere.
• Flexible schedule - focus on results, not hours.
• Minimal bureaucracy - full ownership of your tasks.
• A live, fast-scaling product in the dating niche.

• Competitive compensation + project-based bonuses for stability and successful scaling.

   

What you’ll do (project-based / part-time)

• Farm and warm up FB accounts, Business Managers, and Ads Accounts.
• Build and maintain stable infrastructure: BMs, roles, payment methods, limits, fan pages, pixels.
• Launch safe warm-up campaigns and gradually increase spend and load.
• Handle moderation, verifications, and appeals.
• Build decentralized setups: backup accounts, backup BMs, and fallback schemes.
• Buy, rent, recover, and manage accounts from various sources.
• Work with pixels and conversions: creation, setup, audience transfer, backups.
• React quickly to bans and switch to backup infrastructure.

• Adapt processes to Meta policy updates and platform changes.

   

Requirements

• Experience in dating vertical is mandatory.
• 1–2+ years of experience in account farming / warming.
• Deep understanding of warm-up mechanics and real-user behavioral patterns.
• Ability to build proper account and BM “legends” and clean structures.
• Hands-on experience with moderation, appeals, whitelists / allow-lists.
• Skills in safe scaling and minimizing chain bans.
• Experience with pixels, conversions, and audiences.
• High level of autonomy and fast reaction to account blocks.

• Solid understanding of Meta policies and ability to adapt quickly.

   

Nice to have

• Proactive mindset spotting risks before they become problems.
• Genuine interest in farming and maintaining “live” accounts.

• Strong system thinking and focus on scalability.

   

⚡ Part-time / project-based format only: high autonomy and fast response to account issues are essential.

If you’re looking for new challenges, enjoy complex infrastructure tasks, and want to grow together with a fast-scaling dating product, we’d love to hear from you 🙂

We are looking Senior Python Engineer to join our team and start creating а new data-related product.

Responsibilities:

• Develop and optimize data indexing, preprocessing, and deduplication pipelines.
• Integrate and configure RAG components, work with vector databases.
• Build ETL/ELT pipelines.
• Optimize system performance and scalability.

Requirements:

• Expert in Python
• Experience building data processing systems, ETL pipelines, or high-load services.
• Experience with asynchronous programming (asyncio, Celery, etc.).
• Secure data processing and serialization (JSON, MessagePack, Protobuf).
• Experience with PostgreSQL, MySQL, or NoSQL (MongoDB).
• Secure coding principles: input validation, avoiding injection attacks.
• Building secure internal APIs (not necessarily web-facing).
  Experience with Docker, Kubernetes, and secure container deployment.

• Familiarity with Linux hardening and secure configuration.

   

Nice to Have:

• Experience with RAG and frameworks for building RAG pipelines.
• Experience working with vector databases.
• Understanding of data mining principles, unstructured data parsing, normalization, and cleaning.

We are looking for an experienced Customer Support Team Lead (CS TL) to join our team. This role is responsible for managing Support Agents, ensuring operational excellence, driving team performance, and maintaining high-quality service standards.
 

HOW YOU WILL MAKE AN IMPACT
 

1. Team Performance Management

• Ensure the team consistently meets operational KPIs and performance targets.
• Monitor individual and team productivity, quality, and service effectiveness.

2. Operational Involvement

• Participate in internal investigations and build complex operational processes and workflows.
• Communicate updates, procedural changes, and new policies to the support team.

3. Underperformance Management

• Work closely with underperforming agents (below 70%) through coaching, feedback, and performance improvement plans.

4. Bonus Matrix Maintenance

• Prepare and maintain the monthly bonus matrix based on team performance metrics.

5. Weekly Reporting

• Create, maintain, and submit weekly reports covering team performance, insights, and operational updates.

6. Scheduling & Vacation Management (Optional)

• Create and maintain the support team schedule.
• Track vacations and time-off requests when the PRM Manager is unavailable.

7. Knowledge Base & Documentation

• Contribute to internal regulatory documentation and process knowledge base.
• Collaborate with Support and VIP departments on documentation updates.

8. Workload & Discipline Management

• Monitor task distribution across the team.
• Maintain accountability, discipline, and adherence to operational standards.

9. Onboarding (Optional)

• Conduct onboarding sessions for new Support Agents when the L&D Manager is unavailable.

10. Performance Blitz & Testing

• Conduct blitz surveys for underperforming agents.
• Co-develop test questions and materials together with the QC team.

11. Support Tool & Automation Integration

• Assist in implementing new tools, AI-driven systems, and automation solutions to improve service quality and team efficiency.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Customer Support, with at least 1 year in a senior or leadership position.

• Strong people-management and coaching skills.
• Excellent written and verbal communication skills.
• Ability to work with data, analyze performance trends, and make strategic decisions.
• High ownership, responsibility, and attention to detail.
• Experience with support tools, workflow systems, and knowledge bases.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)