Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Leader (VoIP) to join our team!

Requirements:

- At least 2 years of managing a team of 4+ people;
- Strong leadership and communication skills;
- Flexible mindset, business goals orientation;
- Ability to effectively organize the process in stressful situations;
- Ability to utilize delivery metrics to improve team predictability and efficiency;
- Experience in driving architectural discussions and ensuring high standards of the product being developed;
- At least 5 years of background working with Asterisk:
- Expert-level Dial-Plan coding;
- Deep integration experience with AMI/ARI;
- Practical knowledge of Asterisk Realtime Architecture (ARA)
- Advanced knowledge of the SIP, RTP/SRTP, STUN, ICE, and WebRTC protocols;
- Expert knowledge of the SIP protocol, purpose, and sequence of packets, and ability to debug it;
- Proficiency in querying and optimizing MySQL/PostgreSQL databases;
- Experience in designing scalable and high-availability VoIP architectures;
- Experience with VoIP monitoring and alerting (Homer, Prometheus);
- Infrastructure as Code (IaC): Solid experience with Ansible, Terraform to automate Asterisk deployment and configuration management.
- Strong experience with Linux systems (CentOS/Debian);
- Deep understanding of network features, specifically NAT traversal, Firewalls, and QoS.

Will be plus:

- Experience with Bash/Python/PHP/Perl scripting;
- Experience in creating reports for contact center analytics;
- Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc.);
- Participation in the development of automatic dialing systems;

Responsibilities:

- Development, support, and maintenance of the VoIP infrastructure;
- Planning and expansion of VoIP infrastructure;
- Ensuring stable operation of VoIP infrastructure and other systems(CRM, etc);
- Improving current and implementing new VoIP infrastructure automation processes;
- Active involvement in the development of speech recognition systems and automated customer calling systems
- Ensuring the timely and successful delivery of relevant projects;
- Leading and motivating VoIP team;
- Set and monitor the team’s goal;
- Removing technical and organizational impediments to ensure smooth team delivery;
- Ensuring that the Team adheres to the company’s practices, rules, and procedures;
- Troubleshooting and proactive prevention of VoIP infrastructure incidents.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Playable Ads Developer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.
   

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Create 2D and 3D playable ads and creatives to promote mobile games
• Develop gameplay mechanics, game logic, animations, and visual effects
  
  Nice to have:
• Experience working with MRAID and understanding of ad network technical requirements for playables
• Experience creating games on any technology/platform (Unity, Flash, etc.)
  
  Our ideal candidate:
• 0,5+ years of experience working with JavaScript
• Experience building web applications or games using 3D graphics libraries (Three.js, Babylon.js, etc.) or experience with 2D JavaScript libraries such as PixiJS or similar
• Experience with JavaScript physics libraries (Ammo.js, Cannon.js, or similar)
• Solid understanding of 2D/3D math (vectors, matrices, dot/cross product)

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.

• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

   

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Junior/Middle Motion Designer to share our core company values:
 

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
•  Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
•  Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
•  Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
•  Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv;

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed);
• Generate fresh and engaging ideas for creatives.

Our ideal candidate:

• At least 1 year of experience in gamedev as a Motion Designer;
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color;
• Ability to work with sound and basic knowledge of sound design;
• Understanding of core animation principles;
• Basic understanding of advertising creative structure;
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator), but you’re also welcome to use any additional tools you’re comfortable with;
• Ability to work with vector web animation (SVG, TGS formats).

Nice to have:

• Experience working with Unity and understanding of its basic components;
• Experience with 3D graphics / Blender / Ability to set up 3D renders (lighting, materials);
• Experience creating store assets for App Store and Google Play;
• Use of AI tools in daily workflows.
   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
   

We look forward to receiving your application!

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Recruiter to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.
   

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Actively participating in closing vacancies (Gamedev);
• Sourcing candidates across various platforms;
• Reviewing resumes and conducting interviews;
• Building and maintaining communication with candidates;
• Managing the candidate database in a CRM system;
• Working with job boards, social media, and other sourcing channels.

Our ideal candidate:

• Experience in recruiting specialists;
• Strong verbal and written communication skills in Ukrainian;
• English proficiency at Intermediate level or higher;
• Ability to work in a fast-paced, multitasking environment;
• Attention to detail and responsibility;
• Ability to complete tasks efficiently;
• Willingness and ability to learn quickly;
• Passion for games!

Would Be a Plus:

• Experience in recruiting and sourcing specialists in the Gamedev industry.
   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• As a Diia City resident, we offer employee reservation starting from the first day of employment.
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Weekly Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

About Us 
ElevateOS is the all-in-one operating system for multifamily communities that combines a custom resident application and property management hub with hotel-style concierge and on-demand services, smart home integrations and management features. Since 2014, we've helped residents love where they live, and property teams run smarter. As of now, we power 600+ buildings nationwide and continue to grow through both technology innovation and strategic acquisitions. We are not just a software company, we are in the business of making people feel at home.

About the role 
As a Customer Care Agent at ElevateOS, you'll be the first point of contact for residents and property staff using our platform — helping them with account questions, service bookings, billing and general how-to support. You'll be the friendly, reassuring voice that turns a question or concern into a great experience.

Responsibilities

• Respond to building residents and members of the property management team via email or chat in a professional and timely manner.
• Assist users with account setup or with signing in to the platform; service bookings; billing questions and general platform navigation.
• Provide clear guidance and advice to users on how to use the ElevateOS service effectively. 
• Identify issues, prioritize and escalate them to the appropriate team (customer success, technical support, product team). 
• Follow up with residents to confirm issues are fully resolved and satisfaction is achieved. 
• Maintain up-to-date knowledge of ElevateOS features, service offerings, and policies. 
• Basic functionality testing of product functionalities.
• Report bugs and possible product improvements. 
• Contribute to and help maintain the internal knowledge base / FAQ content.

Requirements

• 2+ years of experience in software customer service. 
• Excellent written communication skills (English Upper-Intermediate B2). 
• Comfortable multitasking across email and chat channels. 
• Experience with CRM and ticketing systems like Zendesk/HubSpot.
• Experience in writing basic how-to instructions and articles. 
• Basic troubleshooting and functionality testing skills. 
• Analytical approach to navigating, investigating, and understanding how products work. 
• Experience in supporting Web services or/and mobile applications.

Working hours

EU-based - 1 PM - 9 PM EET/EEST (+- 1 hour)

We are looking for an Automation QA Engineer (Web/Admin) to join our live-streaming platform team.

Our live-streaming platform connects 400K+ monthly active users through live events, interactive video experiences, and real-time community features. The QA team is at the core of how we ship fast and ship right: you'll be joining a squad of 13 QA specialists across platforms and backend, working closely with 4 development teams and their tech leads. Web automation is the next frontier we're actively building out — and this role is where that happens. If you care about test architecture, not just test coverage, and want to see your work directly impact a product used by hundreds of thousands of real users, this is the right move.

About our product

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen.

In this role, you will

• Develop, maintain, and extend automated test suites (UI, API, E2E) using Playwright and TypeScript
• Ensure and improve regression coverage for existing and newly delivered features
• Maintain test automation framework stability, including refactoring and improving test reliability
• Investigate test failures, identify root causes across UI, API, data, and environment layers, and support debugging together with developers
• Participate in feature analysis and planning, helping define what should be automated and at what level (UI vs API vs integration)

It's all about you

• 1+ years of experience as an Automation QA Engineer with web
• Strong knowledge of JavaScript and TypeScript
• Commercial experience with Playwright and solid understanding of UI test automation best practices
• Experience designing and maintaining test automation architecture using Page Object Model patterns and reusable test utilities
• Practical experience writing and maintaining API and E2E automated tests 
• Strong understanding of REST API principles: HTTP methods, status codes, headers, authentication, request/response validation
• Knowledge of SQL and practical experience with database validation in test scenarios
• Experience with CI/CD pipelines and automated test execution within the delivery process
• Solid understanding of the software testing lifecycle, test design techniques, and experience working with test documentation
• Understanding of core programming principles: OOP, SOLID, clean code practices
• Experience with Git and understanding of Git Flow / branching strategies
• Ability to analyze requirements, identify test coverage gaps, and choose the right level of automation for a feature
• Intermediate English level or above

Would be a plus

• Experience with WebdriverIO, Appium, or Appium Inspector
• Background in marketing or analytics testing
• Experience working with Claude Code

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview 
• Final interview
• Reference check
• Offer

You’ll be joining a product team that builds and scales complex internal and user-facing products used by 1M+ users across Tier-1 markets. Our ecosystem includes mobile apps for iOS and Android, high-load backend services, and internal admin tools that support multiple business lines in social networking and streaming. This role is about deep product understanding, strong backend testing, and real influence on quality — not just checking boxes, but improving how fast and reliably we ship features at scale.

In this role, you will
 

• Perform manual testing of iOS and Android applications, ensuring a high-quality user experience across mobile platforms
• Conduct smoke, sanity, regression, and functional testing for new features, releases, and product updates
• Validate backend functionality using API tools and databases, primarily MongoDB
• Create and maintain test documentation, including test cases, checklists, test plans, and bug reports
• Investigate, reproduce, and analyze defects, collaborating closely with developers to ensure timely resolution
• Participate in Scrum ceremonies and contribute throughout the Software Development Life Cycle
• Test and validate A/B experiments, ensuring accurate implementation and reliable results
• Work with internal systems, including admin panels and supporting tools, to verify end-to-end functionality
• Prepare testing reports and provide clear visibility into product quality and release readiness
• Drive continuous improvements in testing processes, coverage, efficiency, and overall product quality
  
  It’s all about you
   
• 3+ years of experience in Mobile QA with hands-on testing of iOS and Android applications
• Strong understanding of mobile application architecture, client-server interactions, and mobile testing best practices
• Experience with smoke, sanity, regression, and functional testing of mobile applications
• Practical experience in backend testing using API tools and databases, preferably MongoDB
• Experience working with cross-platform mobile applications (iOS / Android)
• Hands-on experience with proxy and traffic inspection tools such as Charles, Proxyman, or Fiddler
• Experience creating and maintaining test documentation, including test cases, checklists, and bug reports
• Experience working with test management systems such as Qase, TestRail, or similar solutions
• Strong bug investigation and troubleshooting skills
• Hands-on experience leveraging AI tools for test case creation, test documentation, requirements analysis, and defect investigation
• Understanding of Agile methodologies, Scrum processes, and SDLC
• Experience with MongoDB Compass
• Experience using Android Studio for testing and debugging

• B1 English or higher

  
  Would be a plus

• Experience in marketing-related testing
• Experience with A/B testing or understanding of experimentation processes
• Experience collaborating with Customer Support teams and investigating production issues
  
  What we offer
• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
  
  Hiring process
• Intro call
• Technical interview
• Test task
• Final  interview
• Reference check
• Offer

About us:
 

BetterMe —a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

About the role:
 

We are looking for a Full Stack Engineer (PHP + JavaScript + AI)to join our Workouts team, responsible for the physical activity experience of our users: workouts, workout plans, fitness data, and integrations.
 

You will build and improve product features, enhance content management systems, and contribute to the reliability and scalability of our applications. The role combines backend and frontend development with product ownership and the use of AI-assisted coding tools to support faster, high-quality delivery.

Your impact:
 

• Implement and enhance features from conception through to deployment, ensuring they meet strategic business objectives.
• Design and develop content management systems using React, Vue, and JavaScript, dedicating approximately 50% of your time to frontend tasks and leveraging AI-assisted tools to accelerate development where appropriate.
• Write clean, secure, testable, scalable, and well-documented product or system code.
• Actively participate in multiple aspects of the SDLC, including planning, development, testing, and deployment.
• Work closely with product, client, and other cross-functional teams to deliver high-quality features and resolve integration issues.
   

About you:
 

• 5+ years of software engineering experience with a track record of shipping production-ready products.
• Work confidently across the full stack, including backend (PHP 8.0+ with OOP skills, using frameworks like Symfony or Laravel)  and frontend technologies (JavaScript, jQuery, React/Vue).
• Actively use Agentic Coding tools (e.g., Claude Code, Codex, Cursor) to improve development workflows.
• Work with relational databases (MySQL and/or PostgreSQL) and in-memory storage/caching solutions (e.g., Redis, AWS ElastiCache).
• Understand the AWS ecosystem and basic DevOps practices.
• Apply knowledge of microservices, microfrontends, BFFs, and asynchronous communication systems (e.g., RabbitMQ, Apache Kafka, Amazon SQS).
• Think in terms of business and product impact, not only implementation.
• Demonstrate eagerness to learn and share knowledge with others.
• Show independence, ambition, and a strong ownership mindset.
• Thrive in small, fast-moving teams with frequent releases and quick iteration cycles.
   

Would be a plus:
 

• Familiarity with Clean Architecture software design philosophy or DDD
• Hands-on experience with GoLang.
• Ability to document requirements and create architectural diagrams (using PlantUML or Mermaid).
• Experience with distributed systems and high-load services.
• Experience with Kubernetes/Helm and service mesh technologies like Istio.
• Excellent communication and collaboration skills. Proactive approach to identifying and solving complex problems.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a Lead UI/UX Designer to build and scale a structured, efficient design function across multiple products and brands. This is primarily a leadership and operations role focused on team management, project coordination, process optimization, and production quality. At the same time, the ideal candidate should have strong enough design expertise to evaluate creative output, ensure visual consistency, and provide hands-on support when needed.

One quality is especially important to us: the ability and willingness to give meaningful feedback. We need someone who doesn’t just feel that “something is off” in a design, but can clearly explain what isn’t working, why it matters, and how it can be improved.
 

📅 Your daily adventures include:

• Leading the day-to-day operations of the design team;
• Establishing and maintaining a clear process for intake, prioritization, and task allocation;
• Managing team workload, deadlines, and delivery quality;
• Collaborating closely with the Head of Product, Product Streams, and the Art Director;
• Reviewing design deliverables and providing structured, constructive feedback;
• Supporting designers’ professional growth and participating in performance reviews;
• Introducing AI tools into design workflows and automating repetitive processes;
• Contributing hands-on to design work during periods of high workload when necessary.

🧭 What makes you a great match:

• 3–5 years of experience in design, digital production, creative production, or related fields;
• At least 1 year of experience managing projects, designers, creative teams, or production workflows;
• Solid understanding of design workflows and quality assurance processes;
• Experience working with Figma and a good understanding of product, marketing, and digital design;
• Experience implementing AI tools within design workflows, or a strong interest in this area;
• Ability to provide actionable, well-reasoned design feedback by translating intuitive observations into clear, objective recommendations - explaining what isn’t working, why, and how it affects the final outcome;
• Strong organizational and operational skills;
• Excellent time management and prioritization abilities;
• Ability to balance speed with quality;
• Strong stakeholder communication skills;
• Ownership mindset;
• Systems thinking;
• Strong visual judgment and broad design awareness.

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.