Jobs at Djinni

Location: Remote

Your expertise:

• Linux system administration work experience 2+ year
• Intermediate or higher level of written English
• Knowledge of LAMP stacks, including the installation, configuration
• Basic understanding of Email, DNS systems principles
• Basic knowledge of Bash or other scripting languages (Python, Perl, PHP, etc)
• Databases: MySQL based
• Networking:
  • Understanding of OSI Model, TCP / IP protocol suite (IP, ARP, ICMP, TCP, UDP)
  • IP addressing and subnetting, Routing concepts
  • DDoS attack mitigation
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with a keen desire to help others

Will definitely be a plus:

• Experience in DDoS mitigation
• Experience and understanding of web technologies
• Experience with monitoring tools (Grafana, Zabbix, Icinga, etc)
• Experience with GIT, Ansible, Docker
• Experience with AI agents
• Understanding of CI / CD processes

What’s in it for you?

• Opportunity to work in a global product company with millions of active users
• Opportunity to contribute to meaningful internal products and capabilities that have direct business impact
• Competitive compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure
• Analyze and improve the reliability of the applications
• Work together with teams in other departments to find technical solutions
• Root cause analysis for production outages
• Hardware and software monitoring
• Help with automation and DevOps processes
• NB: work with servers and services is required (NO customer support or interaction with end users/customers is expected)

Join a high-impact cybersecurity project focused on protecting applications from automated attacks and malicious activity. We are looking for a Senior Data Engineer who thrives in autonomous environments, enjoys solving complex data challenges, and is ready to drive modernization initiatives across scalable data systems.

You will become a core member of a small, highly proactive engineering team working on a large-scale cybersecurity product. The role requires deep involvement in understanding existing systems, including legacy code and interconnected services, identifying inefficiencies and technical gaps, and driving meaningful improvements across the platform. You will collaborate closely with product engineering teams, influence technical decisions, and contribute to both immediate optimizations and long-term platform evolution.

As part of Sigma Software, you will collaborate with experienced international teams and have the opportunity to shape scalable data infrastructure used in cybersecurity products operating at scale. We value ownership, strategic thinking, and technical excellence, offering an environment where engineers can influence architectural decisions, drive meaningful improvements, and continue growing professionally.

Customer

Our Customer is a global cybersecurity company delivering advanced digital protection solutions for businesses, organizations, and communities worldwide. Operating across multiple cybersecurity domains, the company focuses on identifying vulnerabilities, preventing threats, and strengthening digital resilience through scalable and reliable security products.

Project

The project focuses on developing and improving a cybersecurity solution designed to protect applications from automated attacks and malicious traffic. The team works on scalable, high-performance data infrastructure powering security analytics, monitoring, and detection capabilities. The environment combines modernization of legacy systems with the development of reliable and scalable data workflows, requiring strong ownership and close collaboration with cross-functional engineering teams.

Key Technologies: Snowflake, DBT, SQL, Python, Elastic Stack, Airflow

Requirements

• 5+ years of commercial experience in Data Engineering
• Expert-level Python skills
• Expert-level SQL skills with practical experience optimizing complex queries for performance and scalability
• Strong hands-on experience with DBT for data transformation and modeling
• Solid understanding of database concepts, including DDL, DML, indexing, normalization, and advanced SQL techniques
• Hands-on experience working with Snowflake
• Experience with Elastic Stack technologies
• Proven experience designing, building, and maintaining large-scale data pipelines
• Strong analytical thinking and problem-solving skills
• Ability to work independently in a high-autonomy engineering environment
• Experience driving technical initiatives from idea through implementation
• Strong communication and collaboration skills
• Upper-Intermediate English level or higher

WILL BE A PLUS

• Experience with Airflow for workflow orchestration

Responsibilities

• Maintain and enhance existing data processes with a focus on reliability, scalability, and performance optimization
• Analyze and deeply understand existing data models, workflows, tables, and processing jobs
• Identify technical gaps, bottlenecks, inefficiencies, and opportunities for architectural improvements
• Design, optimize, and support large-scale data pipelines and transformation processes
• Drive modernization initiatives across the data platform and contribute to long-term architectural evolution
• Optimize complex SQL queries and improve data processing latency and efficiency
• Collaborate with product engineering and cross-functional teams on technical solutions and implementation strategies
• Contribute to both short-term delivery goals and long-term platform development initiatives
• Ensure adherence to best practices in data engineering, system reliability, and performance optimization
• Participate in technical discussions, solution design, and continuous improvement initiatives

Company: Anypay - high-risk payment provider
Location: Warsaw, Poland
Format: Remote (hybrid format possible in the future)
Salary: $500–700 at the start, with the possibility to grow up to $1,000. 
Schedule: Part-time, approximately 4 hours per day. Preferred working hours: 10:00–14:00, with flexibility within the 10:00–19:00 time slot.

Responsibilities:

• Monitoring and recording incoming and outgoing payments.
• Exporting and processing reports from payment platform accounts.
• Cash flow and P&L analysis.
• Calculating payments to contractors and employee salaries.
• Preparing monthly management reports.
• Analyzing expenses and suggesting cost optimization solutions.

Requirements:

• Strong analytical and organizational skills.
• High attention to detail and a systematic approach to work.
• Financial or accounting background and understanding of financial processes.
• Ability to remain calm and communicate effectively in challenging situations.
• English level B1 or higher.
• Age 25+.

Recruitment Process:

1. Initial interview
2. Test assignment
3. Second interview
4. Polygraph
5. Final decision

About the project:

We are looking for an experienced Technical Writer with strong business analysis skills to join a project for our client, a company that repairs and refurbishes electronics. You will work directly with the client’s IT Director and own the documentation and analysis work across their software systems. This role suits someone who works independently, communicates confidently with senior stakeholders and likes working at the point where business processes meet technology.

Responsibilities:

• Write and maintain technical and functional documentation in GitHub Markdown for the manufacturing and repair domain.
• Analyze business requirements and turn them into clear documentation for developers and other stakeholders.
• Keep existing documentation up to date after development changes.
• Explore current application features and update the documentation to match.
• Interview subject matter experts (SMEs) to gather and validate knowledge.
• Review UI/UX designs in Figma and give feedback.
• Create process, system and architecture diagrams in Draw.io, Visio or PlantUML.
• Review API references: validate requests in Postman or cURL, check that code snippets work, and report issues.
• Log bugs found during documentation, API or feature review.
• Create shared documentation templates and prepare Change Request documentation.

• Record training and demo videos in Snagit and Camtasia, on request.

   

Requirements:

• 3+ years of experience as a Technical Writer, Business Analyst or in a similar role.
• Hands-on experience with Git/GitHub and docs-as-code in Markdown.
• Experience testing APIs with Postman, Swagger/OpenAPI or cURL.
• Comfortable with Jira and Confluence.
• Experience with diagramming tools: Draw.io, Visio and/or PlantUML.
• Able to read and review UI/UX designs in Figma.
• Strong analytical skills and attention to detail.
• Upper-Intermediate English or higher, written and spoken. You will communicate directly with the client’s IT Director and SMEs.

• Able to work independently and manage your own priorities.

   

Nice to have:

• Relevant background.
• Experience with Snagit and Camtasia.

• Experience preparing Change Requests or formal requirements specifications.

   

Tools you’ll use:

Git/GitHub, Jira, Confluence, Postman, Swagger, Draw.io, Visio, PlantUML, Figma, VS Code, MS Teams, Outlook, Snagit, Camtasia

We are looking for an experienced and driven VIP Team Lead to manage and develop a high-performing team focused on player retention and revenue growth in the iGaming industry.
The ideal candidate has a strong background in managing Sales and VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead daily operations, ensure excellent service for high-value players, and align the team’s efforts with overall business goals.

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, overseeing daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs, including retention, ARPPU, redeposit rate, second-deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value players.
• Handle escalated cases and complex communication scenarios.
• Align the team’s efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimize player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing VIP account teams in iGaming—this is a mandatory requirement.
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• Upper-intermediate or higher level of English (B2+).

WHY YOU’LL LOVE IT HERE

• Flexible working hours and a remote setup, so you can plan work around your life—not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• Competitive compensation that truly reflects your skills and expertise.
• Employee referral bonuses and gifts to celebrate special occasions.
• 50% financial support for learning expenses to accelerate your professional growth.
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into friends.
• Wellness benefits to support your passion for sports, from yoga classes to gym memberships.
• Co-working space reimbursement to save you from always working from home :)

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are looking for a talented Senior DevOps Engineer to join our Cloud Product Operations team and lead the management of sandbox environments for our customers using our signature platform services. You will play a crucial role in designing, implementing, and maintaining scalable solutions for sandbox policy enforcement, automatic resource management, and subscription tiering.

Responsibilities:

• Design and implement automated policies to manage user access to sandbox environments (including timed evictions and automatic sandbox teardown) to optimize resource usage and ensure security/compliance.
• Architect and automate the creation, assignment, and destruction of sandbox environments, ensuring that customer usage aligns with organizational policies and licensing agreements.
• Develop a robust tagging strategy for sandboxes and related resources to facilitate tracking, billing, and auditing.
  Implement logic and tooling that enable dynamic tiering up and down of customer subscriptions, including feature access and sandbox size limitations.
• Develop dashboards and alerts to monitor sandbox usage, automate notifications for resource quota breaches, and provide customers/admins with usage insights.
• Work cross-functionally with product, support, and engineering teams to resolve issues, improve existing processes, and integrate new product features into the DevOps workflow.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 4+ years of experience as a DevOps/Cloud Engineer or Product Operations in SaaS environments
• Experience managing sandboxes or ephemeral environments for external customers
• Strong knowledge of cloud platforms (one of: Azure, AWS, GCP)
• Proficient with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Experience with automation/orchestration (e.g., Python, Bash, Ansible)
• Experience with resource tagging, IAM policy design, and user access automation
• Strong understanding of subscription/billing/tiering concepts in SaaS
• Excellent collaboration and communication skills in English

Nice to Have:

• Familiarity with cost optimization and environment security best practices
• Experience with CI/CD pipelines

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

What you will do

• Manage the full recruitment process: from job posting to job offer.
• Work with hiring managers to understand what kind of people they need.
• Write and post job ads on job boards and social media.
• Search for candidates on LinkedIn and other platforms.
• Do first interviews with candidates by phone or video.
• Organise interviews and keep candidates informed at every step.
• Give a good experience to every candidate, even if we do not hire them.
• Keep data in our ATS (Applicant Tracking System) up to date.
• Prepare simple reports about hiring progress.

• Share ideas to improve our hiring process and employer brand.

   

What we are looking for

• At least 3+ years of experience in recruitment (in-house or agency).
• Experience with hiring for IT roles is a plus.
• Good knowledge of LinkedIn and other sourcing tools.
• Good communication skills and a friendly attitude.
• Ability to plan your work and manage many open roles at the same time.
• English at B2 level or higher. 
• You like working with people and you are not afraid to take initiative.

What we offer

• Full-time job.
• Budget for training and courses.
• 10 days of paid holiday.
• A friendly team and a real impact on how the company grows.

We’re looking for a Solutions Architect who enjoys working with clients: understanding their challenges, leading technical conversations, and turning early ideas into clear, well-grounded proposals.

This role focuses on presales, consulting, and communication with client leaders and engineering teams. Your engineering background will help you assess feasibility, discuss constraints, and recommend solutions clients can trust.

What you’ll do

• Lead technical presales: run client meetings independently, explore their needs, and help define the problem to solve.
• Advise client CTOs and other decision-makers: discuss how their systems could evolve, explain technical trade-offs, and connect recommendations to business goals.
• Partner with the sales team: prepare technical proposals, initial estimates, and delivery plans, then present and discuss them with clients.
• Help clients identify valuable AI use cases: assess opportunities, limitations, and readiness for adoption.
• Build alignment between clients and delivery teams: agree on expectations, scope, assumptions, and success criteria, and ensure a clear handover to delivery.
• Share your expertise: help sales and project teams become more confident discussing technical topics and AI opportunities.
• Support communication in challenging project situations: help identify the issue, discuss it calmly with the client, and agree on next steps.

What matters to us

• Active listening and curiosity: you listen carefully and ask questions that uncover the needs behind the initial request.
• Adaptability: you get up to speed quickly in unfamiliar business domains and adapt your communication to your audience, from engineers to CEOs.
• Clear and constructive communication: you explain complex ideas clearly, make a strong case for your recommendations, and handle objections constructively.
• Pragmatism: you’re comfortable setting boundaries, pushing back on unrealistic expectations, and offering workable alternatives.
• Value orientation: when evaluating a solution, you consider client value, budget, timelines, risks, and the company’s interests.
• Transparency: you’re transparent about uncertainty and what needs to be validated before making commitments.
• Empathy: we value empathy, clear communication, and the ability to turn discussions into concrete agreements.

Experience that will help you succeed

• Experience in technical consulting, presales, or a client-facing architect or tech lead role.
• Ability to independently lead discovery sessions, present solutions, and discuss recommendations with C-level stakeholders.
• Experience preparing technical proposals, estimates, and architecture reviews.
• Fluent English for client discussions, negotiations, and technical conversations in an international environment. Knowledge of additional European languages (e.g., German, French, Spanish) is a plus.

Technical Background

• Strong seniority: at least 6 years of hands-on software development experience, including at least 2 years in technical leadership or architecture.
• Systems architecture: deep understanding of backend and enterprise systems, with the ability to assess an existing solution, propose a target architecture, and outline a migration plan.
• Prototyping: ability to validate key assumptions with a proof of concept when needed (primary programming language can vary; Python is a plus for AI work and prototyping).
• Practical AI expertise: hands-on understanding of where AI solutions fail, which risks need to be addressed early, and how to account for security, sensitive data, and the constraints of regulated industries.
• Value-driven tech approach: ability to explain when AI will deliver value and what needs to be in place for it to work.

Why this role

• High-impact involvement: an opportunity to apply your engineering expertise to business challenges, join the conversation from the start, influence the choice of solution, and help turn opportunities into viable projects.

• Great fit for consultants at heart: you’ll enjoy this role if client conversations, exploring options, and making the case for a solution interest you as much as architecture itself—and if success means a solution the client understands and the team can deliver.
  
  Why Join ANADEA? 

  🌍 Remote-first & flexible work

• Fully remote working model.
• Access to an office if there is one available in your location.
• Monday–Friday, 40-hour working week.

• Flexible working hours: schedule options between 08:00 and 19:00, including a 1-hour lunch break (the only requirement is a minimum of 5 hours of overlap with the team)

  🏖️ Vacation & sick leave

• 20 paid working days of vacation during the first year.
• 10 paid sick days per year (for childcare would also be covered), compensated at 100% of salary.

• Public holidays are days off by default.

  ❤️ Health & family benefits

• Medical insurance or medical insurance compensation.
• Company gifts for:
  • Birthday
  • Wedding
  • Birth of a child
• Paid lunches at the office.

• Family days etc.

  📑 FOP / Individual Entrepreneur Support if needed
  🔄 Paid Bench period between projects
  🤝 No time-tracking software — transparent and trust-based time reporting.
  🎁 Referral Program
  
  Interested in joining ANADEA?
  Leave your CV here - we’ll be happy to get in touch and tell you more about the opportunity.

   

We are looking for an experienced Senior Business Analyst to join an international telecommunications project for a leading Danish client.

In this role, you will work closely with business stakeholders, product owners, and technical teams to understand business needs, analyse processes, define requirements, and support the delivery of effective business and technical solutions.

You will act as a bridge between business and technology, ensuring clear communication and alignment throughout the project lifecycle.

Responsibilities:

• Gather, analyse, and document business requirements from stakeholders.
• Conduct stakeholder interviews, workshops, and business analysis sessions.
• Analyse existing business processes and identify opportunities for improvement.
• Translate business needs into clear functional and non-functional requirements.
• Prepare business documentation, process flows, user stories, and acceptance criteria.
• Collaborate closely with Product Owners, Project Managers, developers, QA engineers, and other stakeholders.
• Support the development team throughout the implementation process.
• Validate delivered solutions against business requirements and support UAT.
• Identify potential risks, dependencies, and gaps, and proactively suggest solutions.
• Ensure alignment between business objectives and technical implementation.

Requirements:

• 5+ years of experience as a Business Analyst in IT projects.
• Strong understanding of Business Analysis methodologies and best practices.
• Experience in requirements gathering, analysis, and documentation.
• Experience working with Agile/Scrum methodologies.
• Ability to translate complex business needs into clear and structured requirements.
• Strong analytical, problem-solving, and communication skills.
• Experience working with cross-functional and international teams.
• Fluent English (both written and spoken) — daily communication with international stakeholders.
• Ability to work independently and manage multiple priorities.

Nice to Have:

• Previous experience in the telecommunications industry.
• Experience with large-scale enterprise projects.
• Knowledge of BPMN, UML, Jira, and Confluence.
• Experience working with digital transformation or business process improvement initiatives.

What We Offer:

• Opportunity to work on an international telecommunications project.
• Collaboration with an experienced and multicultural team.
• Professional growth and development opportunities.
• Supportive and collaborative working environment.

Boostyfoods is an international health & wellness brand specializing in creating and selling modern vitamin complexes and superfoods. Our mission is to simplify daily self-care by helping people use fewer products with greater effectiveness.
 

We are actively scaling and looking for an Email Marketing Specialist to join our team, take ownership of customer base management, build automated flows, increase conversions, and boost brand LTV.
 

📌 Main responsibilities:
 

• Create, plan, and send email campaigns (newsletters, automated flows, and promos);
• Segment the contact database and personalize content for different audience segments;
• Develop and optimize automated email flows (welcome series, abandoned cart reminders, post-purchase journeys, reactivation);
• Build templates in drag-and-drop editors and make basic HTML/CSS edits for proper rendering across devices;
• Analyze campaign results (OR, CTR, conversions) and implement optimizations;
• Monitor email deliverability metrics and maintain subscriber list hygiene;
• Conduct A/B testing (subject lines, content, send times) and roll out winning solutions;
• Closely collaborate with marketing, content, and sales teams to align overall strategy.
   

📌 Requirements:
 

• 1–3 years of hands-on experience in email marketing;
• Background in nutra, wellness, or e-commerce will be an advantage;
• Confident command of email platforms (Klaviyo, Mailchimp, Brevo, Iterable, or similar);
• Experience with drag-and-drop editors and basic HTML/CSS knowledge for template customization;
• Ability to segment customer databases and set up automated flows;
• Solid understanding of analytics and working with performance metrics (Open Rate, CTR, CR, Unsubscribe Rate, LTV);
• Understanding of deliverability principles and list hygiene (domain reputation, avoiding spam filters);
• Upper-Intermediate (B2+) English for independent copywriting and team communication;
• Creativity, strong attention to detail, and teamwork skills.
   

📌 Nice to have:
 

• Knowledge of Polish or other EU languages;
• English copywriting skills and ability to adapt texts to the brand's tone of voice;
• Understanding of advertising restrictions and specifics for dietary supplements (wellness / supplements) in email marketing.
   

📌 What we offer:
 

Work format: Full-time or part-time; fully remote or hybrid format in Warsaw;

Competitive compensation with regular performance reviews;

Health & Time off: Medical insurance, paid vacation, days off, and flexible sick leaves;

Professional growth: Company-funded courses, training, webinars, conferences, and access to an internal LMS;

Equipment & Tools: Compensation for work equipment (if needed) and access to modern marketing tools;

Team & Culture: Supportive environment where feedback is care, and we celebrate wins together.
 

📌 Hiring roadmap:

Interview with a recruiter;
Final interview;
Receive an offer!
 

If this sounds like a match, send us your CV and we will get in touch with you shortly.

We’re an experienced affiliate team with a solid internal setup — our own brands, in-house analytics, creative and product teams, and years of media buying expertise. Now we’re looking for a Media Buyer who’s ready to take on traffic acquisition hands-on, run tests, and optimize campaigns across multiple channels. You’re someone who’s data-driven, curious, and always looking for ways to scale what works — while keeping performance metrics in check.

HOW YOU WILL MAKE AN IMPACT:

• Launch, analyze, and optimize paid traffic campaigns across multiple channels;
• Scale campaigns while maintaining target ROI and CPA;
• Test new traffic sources, funnels, and performance strategies;
• Generate hypotheses and improve buying tactics based on data;
• Prepare briefs for creatives with clear testing logic;
• Monitor campaign metrics and report actionable insights;
• Collaborate with analytics, design, and product teams;

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1+ years of hands-on media buying experience;
• Solid understanding of performance marketing metrics (CPA, ROI, ROAS, LTV, etc.);
• Experience managing multiple traffic sources simultaneously;
• Proven ability to scale profitable campaigns;
• Strong analytical mindset and decision-making based on data;
• Team player with ownership mindset and a drive for results.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Head of Retention / Retention Team Lead / Senior CRM Manager

About the Role

We are looking for an experienced retention leader to own and evolve our CRM and retention function end-to-end. Depending on your background and ambitions, this role can be shaped as a hands-on Senior Manager, a Team Lead, or a Head of Retention. The core mission remains the same: build a data-driven, multichannel retention engine that drives player engagement, retention, LTV, and sustainable business growth.

Key Responsibilities

Retention Strategy & Lifecycle Management

• Develop and execute the overall retention and CRM strategy across all stages of the player lifecycle.
• Drive onboarding, engagement, reactivation, churn prevention, loyalty, and VIP retention initiatives.
• Build scalable user segmentation frameworks to improve personalization and communication efficiency.
• Define and optimize bonus strategies, promotional mechanics, loyalty programs, and gamification initiatives.
• Identify growth opportunities to increase retention, ARPU, NGR, and customer lifetime value.

CRM Campaign Management

• Design, launch, and optimize multichannel CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and Messengers.
• Develop automated trigger-based communication flows based on user behavior and lifecycle stages.
• Ensure communication strategies align with brand positioning and customer expectations.
• Implement structured A/B testing methodologies and continuously improve campaign performance.

Analytics & Performance Management

• Own and monitor key retention KPIs including:
  • Retention Rate
  • Churn Rate
  • ARPU
  • NGR
  • LTV
  • CTR
  • Conversion Rate
• Analyze player behavior and campaign performance to identify optimization opportunities.
• Collaborate with BI and Data teams to define reporting requirements and actionable dashboards.
• Prepare technical specifications for CRM platform enhancements, automation initiatives, and integrations.

Team Leadership & Cross-Functional Collaboration

• Build, mentor, and develop a high-performing CRM and Retention team.
• Conduct regular 1:1 meetings, performance reviews, coaching sessions, and career development planning.
• Define team KPIs, objectives, and performance standards.
• Collaborate closely with Product, BI, VIP, Support, Marketing, Affiliate, and Platform teams to ensure alignment on retention goals and initiatives.
• Act as the key stakeholder for CRM-related projects and retention-focused product improvements.

Requirements

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Proven understanding of player lifecycle mechanics and retention strategies.
• Experience managing or mentoring team members (1+ year preferred).
• Hands-on experience with CRM platforms, automation tools, and campaign management systems.
• Strong analytical mindset with deep understanding of retention and monetization metrics.
• Experience working with Tier-1 and European GEOs.
• Ability to operate effectively in a fast-paced, growth-oriented environment.
• Excellent communication, organizational, and stakeholder management skills.
• English level: Intermediate+ or higher.

Nice to Have

• Experience managing VIP retention initiatives.
• Experience with loyalty programs and gamification systems.
• Experience launching CRM processes from scratch.
• Experience working with BI tools and advanced segmentation models.

What We Offer

• Flexible working hours and fully remote work format.
• Unlimited vacation policy and paid sick leave.
• Competitive compensation package based on experience and expertise.
• Employee referral bonus program.
• Gifts and rewards for special occasions.
• 50% reimbursement of learning and professional development expenses.
• Sports and wellness compensation program.
• Co-working space reimbursement.
• Team-building activities and corporate events.
• Supportive and collaborative international team environment.

We are looking for an experienced and driven VIP Team Lead to manage and develop a high-performing team focused on player retention and revenue growth in the iGaming industry.
 

The ideal candidate has a strong background in managing Sales and VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead daily operations, ensure excellent service for high-value players, and align the team’s efforts with overall business goals.
 

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, overseeing daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs, including retention, ARPPU, redeposit rate, second-deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value players.
• Handle escalated cases and complex communication scenarios.
• Align the team’s efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimize player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing VIP account teams in iGaming—this is a mandatory requirement.
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• Upper-intermediate or higher level of English (B2+).

WHY YOU’LL LOVE IT HERE

• Flexible working hours and a remote setup, so you can plan work around your life—not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• Competitive compensation that truly reflects your skills and expertise.
• Employee referral bonuses and gifts to celebrate special occasions.
• 50% financial support for learning expenses to accelerate your professional growth.
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into friends.
• Wellness benefits to support your passion for sports, from yoga classes to gym memberships.
• Co-working space reimbursement to save you from always working from home :)

Hi! 

We’re Applyft, a product IT company building mobile and web solutions for millions of users. Starting our path with Geozilla, we’ve grown into an ecosystem of 8+ products. Our portfolio spans across the Family Safety & Digital Safety niches.

We’re looking for a Head of Billing to lead our centralized Billing function and drive payment performance across our products. As our Head of Billing, you’ll bring together payments know-how, a strong business sense, and the ability to lead across teams. You’ll set the direction for Billing company-wide, improve how our payment stack performs and what it costs us to process transactions, and design an operating model that scales. 

You’re a great fit if you have:

• 3+ years of experience in Payments/Billing roles, with proven experience leading a team or function
• Strong understanding of subscription-based business models, ideally within B2C digital products
• Hands-on experience with payment processing, merchant accounts, payment gateways, acquiring banks, and payment orchestration platforms
• Deep knowledge of card payment flows, transaction routing, recurring billing, authorization optimization, and payment recovery
• Data driven and have analytical mindset 
• Proven experience managing PSP relationships, negotiating commercial terms, and evaluating payment partners
• Excellent leadership, communication, and negotiation skills, with a high level of ownership and accountability
• Upper-intermediate or higher English proficiency

What you’ll do:

• Strategic vision for the Billing function across all products
• Shape and drive a Billing strategy across all our products, aimed at growing revenue, making payments more efficient, and improving margins
• Take ownership of our web subscription billing setup and keep making it better, from payment orchestration and transaction routing to recurring charges and retry logic
• Run our relationships and integrations with PSPs, payment gateways, and acquiring banks: find new partners and coordinate the technical rollout with the teams involved
• Grow and lead the Billing team, putting in place processes that scale, clear ownership, and a culture where people take initiative and deliver results

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world.
• Health taking care program: We provide Health insurance, mental health support (psychologist compensation), sport compensation, and 20 paid sick days.
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow.
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special events.
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events.
• English Lessons: We provide corporate English lessons to support your professional and personal growth.
• Professional Development: Annual learning budget for courses, training, certifications, and conferences.
• Public Holidays: You receive days off according to the official public holidays of your country of residence.
• Coworking Compensation (Ukraine): We provide coworking space compensation for employees located in Ukraine.

Our client is an iGaming Advertising Agency specializing in performance-driven user acquisition for operators worldwide. The agency works with leading brands across multiple markets, delivering traffic through both its global network of affiliate partners and its own in-house channels. It has earned industry awards and certifications and is known for its reliability and transparency.

We’re looking for an Affiliate Team Lead to manage a team of Affiliate Managers and grow the partner network.

📋 Key responsibilities and your contribution:

• Lead the Affiliate Managers: set priorities, assign tasks, review results, and provide regular feedback. Take part in hiring, onboarding, and developing team members.
• Work with the Head of Affiliate to shape and execute the network’s growth strategy: attract new affiliates, develop existing partnerships, strengthen affiliate sales, and reactivate inactive partners.
• Support the team in partner negotiations, campaign launches, and resolving complex campaign issues.
• Analyze traffic quality and campaign performance, identify opportunities for improvement, and work with the Business Development, Analytics, and Product teams to help meet agreed targets.

• Represent the agency at industry events and conferences to build relationships with new and existing partners.

   

📚 Your qualifications:

• 4+ years of experience in Affiliate Management at an iGaming affiliate network.
• Hands-on experience with Tier-1 markets.
• Experience managing a team of Affiliate Managers.
• Proven hands-on experience attracting and managing affiliates across different traffic sources, such as SEO, PPC, Paid Social, ASO, In-app, Email, Push, and Native.
• Strong understanding of affiliate business models and commercial terms, including CPA, RevShare, Hybrid, CPL, and flat fees.
• Experience using tracking platforms and analytics tools to assess affiliate performance and make data-driven decisions.
• Strong negotiation, communication, and relationship-building skills.
• An established personal network of affiliate partners is a strong advantage.

• English level — B2+.

   

📍 Your location: EU countries

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.