Jobs at Djinni

About us

UITOP is a design & development team. We build intuitive, scalable B2B SaaS platforms across logistics, finance, construction, and more.
 

Job summary

We are looking for a Recruiter who enjoys building relationships and creating a strong talent network. The role is centered around proactive sourcing, candidate engagement, and building a strong talent pool that supports the company's growth.
 

Key responsibilities

• Build and maintain talent pools across key roles (Full Stack, Ruby, QA Automation).
• Work actively with LinkedIn, job boards, Telegram communities, niche platforms, databases, and alternative sourcing channels.
• Use the full sourcing toolkit: Boolean, X-ray, and anything else that brings results.
• Manage 3-5 active recruitment processes simultaneously.
• Develop and test sourcing hypotheses (new channels, markets, and approaches).
• Conduct HR Interviews with the opportunity to take on more complex interviews as you grow within the role.
• Write messages that get replies.
   

Requirements

• 6+ months of experience in IT recruiting (agency, outsourcing).
• Good understanding of the IT Market.
• Experience working with LinkedIn, X-ray/Boolean search.
• Ability to work in a high-load, dynamic environment: 3-5 directions running at the same time, large candidate bases, back-to-back interviews.
• Strong motivation to grow in sourcing and recruitment.
• AI tools are part of your workflow.
   

Bonus

• Experience working in IT outsourcing.
• Comfortable working in Notion.
   

Benefits

• Close collaboration with the Team Lead Recruiter, with direct guidance, feedback, and support.
• Regular performance and salary reviews.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources.
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work.
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.
   

There is a clear path for you to grow into a full-cycle recruiter and start conducting interviews independently. We support you along the way and adapt the level of responsibility as you grow.

To get started, please fill out a short form. If you don’t hear from us within two weeks, it means we’ve decided to move forward with other candidates. Many thanks!

Hello! 🙌🏼
We are SAG7 Ventures — a private equity investment office with a portfolio of nearly 20 projects across AI, Social Discovery, Traffic, and FinTech.

We’re looking for a Business Development Manager to join our Sales Department and grow with us!

What we’re looking for:

• Minimum 1 year of experience in B2B sales and business development.
• Strong negotiation skills and ability to handle objections.
• Flexibility and travel readiness: Willingness to attend industry events, such as conferences and forums, to strengthen partnerships(In 2024, we attended around seven conferences, with more to come.)
• Excellent communication and analytical skills.
• Proficiency in CRM systems.
• Self-organized, proactive, and results-driven personality.

Your responsibilities:

• Manage qualified leads through outbound (supported by our pre-sales team) and inbound channels.
• Explore and develop new lead generation channels.
• Engage with potential clients through meetings, consultations, and customer support activities.
• Attend industry meetups and international conferences to expand the client base and drive business growth.
• Maintain and manage CRM systems to track sales interactions effectively.
• Work closely with the Marketing team to align strategies and optimize results.

What’s in it for you:

• 20 vacation days + 10 sick leave days;
• Flexible schedule and fully remote format;
• Budget for sports, therapy, and insurance;
• Budget for education and English courses;
• Fun team buildings with an amazing team and cool merch.

If you are interested in this position, please send your CV!

Job Summary
As a Software Engineer, you will work directly with AI coding models to evaluate their performance, identify weaknesses, debug incorrect outputs, and create stronger alternative solutions. This role is ideal for developers who enjoy problem-solving, code analysis, and improving how AI understands and generates technical answers.

Key Responsibilities

• Work with Frontier Labs, producing training data to train Al models. 
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Focus on creative problem-finding rather than traditional feature shipping. 
• Ideal candidates use AI, enjoy problem-solving, and like "outsmarting" Al systems. 

Requirements

• 3–4 years of hands-on experience as a Full Stack Developer on commercial projects, including B2B SaaS systems and data-heavy applications.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.  
• Strong judgment across the full software lifecycle:
  • Reading a PRD and breaking it into Jira tickets
  • Estimating effort and scoping work
  • Architecture and design choices
  • Reviewing PRs
  • Debugging and recovering when blocked
• Strong proficiency with React.js and Node.js, with experience using Express.js or NestJS to build scalable backend systems that support complex business logic.
• Experience designing and integrating REST APIs. 

• Upper-Intermediate English (B2). 

   

Bonus:

• Computer Science or related education. 
• Python programming experience. 
• Strong understanding of algorithms and data structures. 

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide. If you want to use your engineering skills in a fast-growing AI field, this role is a strong opportunity to contribute to the future of AI-assisted development.

AI can write a smooth paragraph in five seconds. It can also invent a statistic, mistranslate a phrase, and sound completely confident while doing it. Most copywriters can’t tell the difference. We need someone who can.

You’re the right fit if:

• You’ve caught AI lying to you, confidently, more than once
• A confident AI answer makes you suspicious, not relieved
• You don’t write 100 pages. You write the one page that becomes 99 more
• Reporting straight into leadership, with no management layer between you and decisions, sounds like a plus, not a risk

That’s you? Good. Keep reading.

Top criteria (non-negotiable):

• You work with AI models every day, not occasionally, and you’ve been burned enough times to know exactly where they fail
• Confident, polished output doesn’t fool you. You treat it as a draft until you’ve checked it
• Given a huge volume of work, you build a system before you write a single line. You don’t start at page one and grind through to the end
• Fluent English, because that’s how you talk to the models, not just to your audience
• You can describe, in detail, a specific time AI misled you, and what you changed afterward

Nice to have, but it won’t save a weak candidate:

• SEO or search-driven content background
• Additional foreign languages

This isn’t a job for cleaning up AI drafts. It’s a job for owning them.

Why this role is harder than it sounds

You’re the last line of defense before anything goes live. Facts, numbers, tone, consistency across brands, it all runs through you. The AI drafts it. You’re accountable for it.

What the job actually involves

• Writing brand content and verifying it yourself, treating AI as a tool you direct, not a source you trust
• Adapting the same core message across multiple brands without letting them blur into each other
• Spotting the moment AI sounds right but isn’t, before it goes anywhere near a client
• Tracing every fact, number, and claim back to something real, never taking the model’s word for it
• Turning “100 pages across 5 brands” into a repeatable system instead of 100 separate writing tasks
• Getting the context you need (market, restrictions, audience) before you write anything, not after
• Noticing when content across brands starts sounding the same, and fixing that before anyone else spots it
• Checking text in languages you don’t speak, using a real method, not just trusting whatever a translator hands back
• Setting the bar for content quality, not just meeting it

What we offer

• 20 paid vacation days
• 36 paid sick leave days per year
• Fully remote, flexible working hours
• Work on an international product
• A team that moves and decides fast

Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.

We Need a High-Performance Headhunter to Find and Win Top Talent 🚀
Job Title: Headhunter / Senior Talent Acquisition Partner

Location: 100% Remote / Work from Home

Employment Type:

Part-Time Contract (Salary + Performance Incentives)

Potential transition to Full-Time following a successful probation period.

The Opportunity

• Let’s be honest — most recruitment roles focus on screening applicants and managing hiring processes.

  This role is different.

  We are looking for a true Headhunter — someone who knows how to identify, engage, influence, and close exceptional talent. Someone who treats recruitment as a commercial function rather than an administrative one.

  You will become a strategic hiring partner to the business, helping us attract high-impact professionals across international markets. We need someone who is confident challenging assumptions, advising hiring managers, and shaping hiring decisions.

What You’ll Be DoingThe Headhunter

Your primary mission is to identify and attract exceptional talent.

You know how to:

• Source passive candidates through LinkedIn, networking, referrals, and direct outreach
• Build talent pipelines for hard-to-fill and leadership positions
• Engage candidates who are not actively looking
• Create interest and excitement around opportunities

• Use AI tools for each stage to speed the result

  
  The Talent Salesperson

Recruitment is sales.

You understand how to:

• Position opportunities competitively
• Build trust with candidates
• Handle objections
• Influence decision-making
• Successfully close candidates throughout the hiring process

The Strategic Hiring Partner

You are not simply executing requests.

You:

• Challenge hiring assumptions when necessary
• Advise stakeholders on talent market realities
• Provide recommendations on candidate quality, compensation, and hiring strategy

• Act as a trusted partner to Hiring Managers and leadership teams

   

The International Recruiter

You are comfortable operating in global markets.

You:

• Communicate confidently in English
• Conduct interviews and stakeholder discussions in English
• Source talent across multiple countries and regions
• Understand cultural differences and international hiring dynamics

The Entrepreneur

You take ownership.

You proactively identify hiring opportunities, improve recruitment processes, and continuously look for ways to increase hiring effectiveness and business impact.

What We’re Looking For

• Proven experience in recruitment, executive search, or headhunting
• Strong sourcing and candidate engagement skills
• Excellent stakeholder management abilities
• Strong negotiation and closing skills
• Fluent English (written and spoken)
• Ability to influence decision-makers and challenge the status quo when appropriate
• Entrepreneurial mindset and high level of ownership

What We Offer

• Competitive fixed salary
• Performance-based incentives
• 100% remote work
• International exposure
• High level of autonomy and decision-making influence
• Opportunity to work directly with business leaders and impact company growth

Show us how you would sell yourself — because great recruiters know that the first placement starts with themselves!

FutureMedia is a dynamic remote-first team of talents collaborating across diverse digital disciplines. Technology is our language. Innovation is our guiding light.

We design, develop, build, and analyze. We deliver impactful digital products and services — SaaS products, AI-powered solutions, web and mobile applications. As pioneers in the digital services space, we're a team that knows how to innovate while having fun. We're remote-first but still prioritize connection and collaboration.

What you'll do 

• Own conversion optimization: find where users drop off, form hypotheses, prove them with tests. 
• Keep a test running at all times — an empty testing calendar is a problem. 
• Keep a backlog of tests ready to launch: hypothesis, design, copy, success metric prepared in advance. 
• Design experiments properly and don't call them early because the first days look good. 
• Write up every test: what we learned, what we ship, what we kill. 
• Build hypotheses from evidence — analytics, session recordings, user feedback, support tickets, competitors. 
• Work with design, copy and engineering to get variants live yourself. 

• Share results openly so the team learns from every test. 

   

Requirements (must-have) 

• 3+ years in conversion optimization on a subscription or e-commerce product with real traffic. 
• You know how to design a valid experiment and avoid the mistakes that produce fake wins. 
• Hands-on with an experimentation platform (Statsig, Optimizely, VWO, GrowthBook or similar) and product analytics (Mixpanel, Amplitude, PostHog or similar). 
• Results you can quantify: what you changed, how much it lifted, how long it held. 
• Strong copy and design instincts — you can spec a variant a designer builds without a meeting. 
• You read a funnel and explain where value is lost and why. 
• High throughput. Measured in tests shipped and conversion gained. 

• Comfortable with a bonus tied directly to your results. 

   

Nice-to-have 

• Experience optimizing pricing pages and checkout in subscription products. 
• Experience with quiz or survey funnels. 
• Experience with retention, cancellation and win-back flows. 
• Basic HTML/CSS/JS — enough to build or QA a variant yourself. 
• Experience in a business with high-volume paid traffic. 

Working conditions

• Competitive compensation
• Remote-first culture with flexible working hours 
• 22 paid vacation days + local national holidays 
• Opportunity to shape excellence across a growing engineering organisation 
• Modern stack, scalable products, and meaningful technical challenges

 Hiring Process

- Recruiter's interview 

- Hiring Manager's interview

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.
 

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.
 

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements
 

Must-Have:

• 2+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).

Nice-to-Have:

• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.
• Familiarity with performance testing tools.
   

Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.
• Contribute to the continuous improvement of testing processes and overall QA best practices.
  
  Benefits:
• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of all professional studies.
  **Coverage of sick leaves, sports activities, and English language courses.

About the Role

We are expanding our team and looking for a PHP Developer to join our RnD department. You will work on developing and maintaining internal products, including CRM systems, CMS, marketing tools, and backend services that support multiple business units.
This is an excellent opportunity to work on high-load systems, modern microservice architecture, and large-scale data processing while collaborating with experienced engineers across multiple teams.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You'll work on high-load backend systems that process large volumes of data.
• You'll participate in designing new services and improving existing architecture.
• We use modern technologies, microservices, queues, and cloud infrastructure.
• You'll collaborate closely with architects, DevOps engineers, frontend developers, QA engineers, PMs, and Business Analysts.
• We encourage knowledge sharing, code reviews, and continuous technical improvement.
• You'll have opportunities for professional growth while working on complex engineering challenges.

Requirements
 

Must-Have:

• 2+ years of commercial experience with PHP 7+.
• Strong knowledge of MySQL and PostgreSQL.
• Experience developing REST APIs.
• Experience working with queue systems such as Redis, Beanstalkd, RabbitMQ, or similar.
• Experience with Gitlab/Github.
• Understanding of OOP principles, SOLID, and common design patterns.

Nice-to-Have:

• Commercial experience with Phalcon/Spiral.
• Experience with Kafka or other event streaming platforms.
• Experience with Docker and containerized environments.
• Basic knowledge of Kubernetes.
• Experience working with Elasticsearch or MongoDB.
• Understanding of microservice architecture.
• Experience with CI/CD pipelines.
• Experience working with high-load applications.
• Experience configuring web servers (Nginx).

Responsibilities

• Develop and maintain backend applications and microservices.
• Design, develop, and support REST APIs.
• Work with large datasets and optimize application performance.
• Refactor and improve existing codebase.
• Integrate internal and third-party services.
• Participate in architecture discussions and technical planning.
• Collaborate closely with frontend developers, QA engineers, DevOps, architects, and PMs.
• Participate in code reviews and follow established development standards.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You'll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction. 
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 2 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows.

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka – from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We're hiring a Cloud DevOps Engineer to build, automate, and secure our GCP-centric cloud platform in a fast-paced startup environment. You'll own CI/CD, infrastructure as code, GKE, and Airflow-based workflow orchestration, working closely with development, security, and data teams.

Must-Have Skills

• GCP — strong, hands-on production experience
• GKE / Kubernetes in production
• Apache Airflow — authoring DAGs and managing the platform
• 4+ years in DevOps / SRE / Cloud Engineering
• Terraform (IaC) required
• CI/CD tooling and best practices
• Secrets management, RBAC, and audit logging
• Scripting in Python, Bash, or PowerShell
• High level of English

Nice-to-Have

• Azure and/or AWS
• CloudFormation or Bicep

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.
 

Responsibilities

• Ensure compliance of mobile and web product content, as well as marketing materials, with applicable regulations and platform policies (Apple, Google, Meta, TikTok, etc.)
• Consult cross-functional teams on platform requirements, regulatory obligations, and compliance best practices
• Monitor updates in platform policies and regulatory frameworks, proactively adapting internal processes and workflows
• Develop internal compliance policies, checklists, guidelines, and educational materials
• Conduct compliance trainings and support knowledge-sharing initiatives across teams
• Protect the company’s intellectual property rights by identifying and reporting infringing content
• Perform ad hoc research related to compliance, platform policies, regulations, and industry trends
• Support the day-to-day operations of the compliance department and collaborate closely with product, marketing, support, and legal teams
   

Requirements

• 1+ years of experience in legal, compliance, regulatory, or related areas and/or a degree in Law
• Advanced written and spoken English (B2+)
• Strong analytical and research skills
• Excitement in working with policies, regulations, and large volumes of information
• Excellent communication and presentation skills
• Basic understanding of intellectual property protection and enforcement processes
• Basic understanding of consumer protection principles and subscription-related regulations
• Proactive approach to problem-solving
• Self-starter, go-getter, and multitasker thriving in a fast-paced environment
• Systematic and detail-oriented mindset
   

Would be a plus

• Previous experience working in tech, mobile apps, SaaS, or subscription-based products
• Experience in data protection and privacy compliance (GDPR, CCPA, etc.)
• Familiarity with app review and ad moderation processes, as well as platform moderation systems
• Understanding of advertising compliance and performance marketing ecosystems
• Experience creating internal documentation, workflows, and process improvements
   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are looking for an experienced Senior Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently.

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Manage a team of 8 people;
• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers' orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI - AGI - GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;
   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.
 

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.
 

Candidates must have AI certification from Anthropic (Claude) or equivalent accreditation institutions, demonstrating practical experience in developing with COWORK, AGENTS, SKILLS, LLM, workflows, automations, or other AI solutions. Link for the required courses: https://claude.com/resources/courses or equivalent.

Candidates must have worked with clear understanding utilizing the Anthropic Claude Co-working workspace and tools.

🚀 Who we are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies across a wide range of industries.
 

🧠 About the Product:

We’re hiring for AppsFlyer — a global SaaS marketing analytics platform helping businesses measure and optimize their marketing across mobile, web, CTV, PC, and console.
 

The scale is huge:

• 150B+ mobile app events processed daily
• Thousands of servers running at any given moment
• Data powering analytics for global brands
• Massive distributed systems handling billions of events and requests

You’ll join the Analytics group, responsible for turning this enormous amount of data into meaningful insights through complex aggregations, analytical databases, APIs, and beautiful dashboards.

🔧 What you’ll do:

• Build and maintain large-scale data pipelines with Apache Airflow and Spark
• Work with Scala Spark / PySpark to process billions of events
• Design, model, and optimize analytical databases for high-throughput workloads
• Build backend services and APIs for data ingestion, aggregation, and data delivery
• Monitor production systems and troubleshoot real-world performance issues
• Collaborate with Product Managers and engineering teams on complex features
• Contribute to the migration toward Google Cloud Platform and BigQuery
• Take ownership of features end-to-end, from design to production
• Participate in on-call rotations and production incident response
• Document architecture, data flows, tests, and technical decisions

Tech stack:

Big Data: Apache Spark, Scala / PySpark
Orchestration: Apache Airflow
Databases: Analytical databases, BigQuery
Cloud: Google Cloud Platform
Backend: JVM languages / Python, Go or Clojure
Infrastructure: Distributed microservices, CI/CD, observability
AI tools: GitHub Copilot, Cursor, ChatGPT

✅ What we’re looking for:

• 3+ years of hands-on experience building and operating production Big Data systems
• 2+ years designing and maintaining large-scale distributed data processing pipelines
• Strong practical experience with Apache Spark or similar Big Data frameworks
• Experience with Apache Airflow or similar workflow orchestration tools
• Strong SQL skills and experience designing analytical data models
• Experience with Scala, Java, Clojure, or Python for backend/data development
• Experience with cloud platforms and modern data warehouses such as GCP / BigQuery
• Experience owning production systems, including monitoring, troubleshooting, and incident response
• Strong communication and collaboration skills
• B.Sc. in Computer Science or equivalent practical experience
• English — Upper-Intermediate

⭐️ Nice to have:

• Production experience with Google BigQuery, ETL pipelines, and analytical workloads
• Experience developing backend services in Go or Clojure
• Open-source contributions
• Technical conference or meetup speaking experience
• Practical experience using AI-assisted development tools such as Copilot, Cursor, or ChatGPT

💡 Why this role is interesting:

• Massive scale: work with a platform processing 150B+ events daily
• Real Big Data challenges: distributed processing, analytical databases, performance, and scalability
• Strong ownership: influence architecture and own features end-to-end
• Modern stack: Spark, Airflow, GCP, BigQuery, and AI-assisted development
• Cloud transformation: contribute to a major migration toward GCP and modern data tooling
• Global product: your work will directly impact analytics used by businesses worldwide
• Engineering culture: production ownership, observability, quality, and continuous improvement

🎁 What we offer:

• Health insurance
• Paid unlimited vacation days + national holidays + additional recharge days
• Paid sick days
• Meals reimbursement
• Sport reimbursement
• Mental health program
• Breakfast in the office
• Team buildings, happy hours, and other team activities
• Snacks, fruits & ice-cold beer
• Brand-new Mac laptop + 2 monitors and a Starter package for every new team member