Jobs at Djinni

Customer Success Manager (Implementation & Onboarding) – AI SaaS

Company: Ender Turing
Location: Remote (Europe)
Employment Type: Full-time (B2B)
Salary: €1,000–1,500/month (depending on experience and expertise)

About Ender Turing

Ender Turing is a product-focused AI company building conversation intelligence solutions for analyzing customer communications (voice & chat).

Our platform helps organizations uncover insights from customer interactions, optimize business processes, and improve customer experience through AI-powered analytics.

We work with international clients across the US, Europe, and Latin America.

Our clients include:

• Aventus Group (Financial Services)
• UNIQA Insurance Group
• USG Insurance
• OTP Bank
• NovaPay
• Dila Medical Lab
• Fozzy Group
• Dobrobut

We are a focused team developing and maintaining a production-grade AI platform used by enterprise customers worldwide.

About the Role

We are looking for an experienced Customer Success Manager (Implementation & Onboarding) who will become a trusted advisor for our customers throughout their onboarding and implementation journey.

This is not a sales role.

Instead, you will work closely with enterprise customers to understand their business processes, help them successfully implement our AI platform, and ensure they achieve measurable business value.

We are looking for someone who combines business thinking with technical curiosity—someone who enjoys understanding how different companies operate while feeling comfortable discussing integrations, APIs, and technical workflows with engineers.

You will collaborate daily with Product Managers, Engineers, AI Specialists, and Customer Success teams.

Your Typical Day

• Conduct onboarding sessions with new customers.
• Analyze customer business processes and operational workflows.
• Configure customer accounts and platform settings.
• Coordinate implementation activities with Engineering.
• Assist customers during integrations.
• Monitor product adoption and customer engagement.
• Lead customer meetings and implementation calls.
• Identify improvement opportunities and communicate customer feedback to Product teams.
• Ensure customers successfully adopt and use the platform.

Key Responsibilities

Customer Onboarding & Implementation

• Lead onboarding projects for enterprise customers.
• Coordinate implementation timelines.
• Configure customer environments.
• Support integrations and technical setup.
• Deliver onboarding sessions and product demonstrations.
• Ensure successful product adoption.

Customer Success

• Build trusted, long-term relationships with customers.
• Understand customer business goals and workflows.
• Provide strategic recommendations on product usage.
• Monitor customer health and proactively address risks.
• Help customers maximize business value from our AI platform.

Business Analysis

• Analyze business processes across different industries.
• Identify customer pain points and opportunities for optimization.
• Recommend best practices for implementation.
• Translate business needs into product requirements.

Cross-functional Collaboration

• Work closely with Engineering, Product Management, and Technical Support.
• Coordinate implementation priorities.
• Participate in product improvement discussions.
• Represent the customer's voice within the company.

Success in This Role

You'll be successful if you:

• Enjoy understanding how businesses operate.
• Can quickly learn new industries and business models.
• Like solving customer problems rather than selling products.
• Can communicate effectively with both business stakeholders and software engineers.
• Are naturally curious and proactive.
• Take ownership of customer success.
• Enjoy working in a fast-moving startup environment.

Requirements

• 2+ years of experience in Customer Success, Implementation, Business Analysis, Product Operations, SaaS Consulting, or Onboarding.
• Experience working with SaaS products.
• English - C1.
• Ukrainian - Native or Fluent.
• Excellent communication and presentation skills.
• Strong business mindset.
• Strong analytical thinking and problem-solving abilities.
• Ability to understand complex business processes.
• Ability to manage multiple customer projects simultaneously.

Technical Skills

• Understanding of SaaS platforms.
• Basic knowledge of REST APIs.
• Experience with CRM systems.
• Experience using Jira, HubSpot, Zendesk, Intercom, or similar tools.
• Ability to read technical documentation.
• Familiarity with browser developer tools.
• Basic SQL knowledge is a strong advantage.

Nice to Have

• Experience implementing SaaS solutions.
• Experience working with enterprise customers.
• Business Analysis experience.
• Knowledge of AI, NLP, Speech Analytics, or Conversation Intelligence.
• Experience with workflow automation platforms.
• Basic Linux knowledge.
• Technical education or IT background.

Technologies You'll Work With

• AI & Machine Learning
• Speech Analytics
• Natural Language Processing (NLP)
• REST APIs
• CRM Systems
• Jira
• HubSpot
• Browser Developer Tools
• SQL
• Cloud-based SaaS Platforms

Key Performance Indicators (KPIs)

You will be responsible for:

• Successful customer onboarding.
• Implementation project completion.
• Customer adoption and engagement.
• Customer satisfaction.
• Customer retention and long-term success.
• Timely implementation milestones.
• High-quality customer communication.

What We Offer

• Competitive salary: €1,000–1,500/month (depending on experience and expertise).
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering, and AI teams.
• Opportunity to influence product development through customer feedback.
• Professional development and mentoring.
• Career growth opportunities in: 
  • Product Management
  • Business Analysis
  • Solution Consulting
  • Product Operations
  • Customer Success Leadership
• Small, fast-moving startup where your ideas have real impact.

B2B Cooperation

We work exclusively on a B2B basis. Therefore, you should have or be willing to register a sole proprietorship (FOP) or a company.

Why Join Ender Turing?

At Ender Turing, Customer Success is a strategic function—not just a support role.

You'll work directly with international enterprise customers, help them implement cutting-edge AI technology, and play an important role in shaping how our product evolves.

If you enjoy combining business thinking with technology and want to make a real impact in a growing AI startup, we'd love to hear from you.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to understand a client's business process before proposing or implementing a solution. What was your approach?

3. One more question:

Why are you interested in working in a startup rather than a large corporation?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30 minutes.

GRIT is a specialized SEO and link-building agency serving the iGaming industry. We're looking for a hungry Account Executive who owns the full sales cycle — from identifying the right accounts to signing the contract and handing off to delivery.

What You'll Be Doing

• Owning the full sales cycle: ICP research → prospecting & outreach → discovery → solution design → proposal/SOW → negotiation → close → CS handoff
• Packaging and selling our core service lines: brand protection, link-building packages, and comprehensive Full Cycle SEO solutions.
• Building and maintaining a qualified pipeline; researching target accounts and identifying the right entry points
• Running discovery calls focused on business outcomes.
• Handling objections with substance — knowing the product well enough to iterate the offer on the fly
• Coordinating with delivery teams to make sure scope, timelines, and KPIs are realistic and well-framed
• Keeping CRM clean (Pipedrive), forecasting accurately, and reporting on funnel health weekly
• Driving cross-sell and upsell to grow new revenue
• Opening doors via email, LinkedIn, and at industry events: ICE, iGB, SiGMA, SBC

What We Expect

• 3–5 years in sales; at least 1–2 years in B2B
• 1–2 years in high-risk verticals — iGaming preferred, fintech or crypto also relevant
• Proven in lead generation and deal closing
• Solid working knowledge of the iGaming market — operators, affiliates, key players
• English B2+ — confident in writing and on calls
• Organized, CRM-driven, and genuinely competitive

Nice to Have

• Existing network of decision-makers in iGaming (CMO, Head of SEO, Founders)
• Experience selling SEO or marketing solutions
• Familiarity with outreach tools: LinkedIn Sales Navigator, Reply / Lemlist / Instantly, Apollo / Snov / RocketReach
• Comfortable reading SEO data: GSC, GA4, Ahrefs, Semrush

What We Offer

• Fully remote; manage your own schedule
• Competitive base + commission on new business — realistically x2 base with performance
• Fast decision-making, no bureaucracy, direct access to delivery leads and leadership
• Corporate English classes
• Paid vacation, sick leave, public holidays

• Budget for tools, training, and conferences

  
  
  If you know how to sell, know the iGaming space, and want profitable growth for yourself— we’d love to meet you.

Tech Lead – Mobile Game (4v4 Hero Arena Shooter)

Project

We are building a competitive mid-core 4v4 hero arena shooter for mobile — a live-service game focused on fast-paced gameplay, smooth performance, and regular content updates. The project uses modern Unity tech stack with heavy emphasis on DOTS/ECS and Netcode for Entities.

Responsibilities:

• Lead technical direction and architecture for the project.
• Act as a hands-on Tech Lead — spend most of your time on core development, complex features, and system design.
• Design and evolve reusable architecture, frameworks, and technical solutions.
• Establish engineering standards for code quality, testing, maintainability, and releases.
• Take a leading role in requirements analysis, technical decisions, and DevOps processes.
• Perform code reviews and mentor developers on best practices and advanced Unity techniques.
• Collaborate with game designers on implementing and optimizing game mechanics.

Requirements:

• 5+ years of experience building mobile games in Unity.
• 2+ years of experience in a technical leadership role.
• Proven experience designing scalable and reusable architecture or frameworks.
• Strong knowledge of software architecture, asynchronous programming, and error handling.
• Deep hands-on expertise with DI, ECS (DOTS), and Netcode for Entities.
• Solid experience with Addressables, Animator, analytics, and A/B testing tools.
• Full-cycle experience developing mobile games with deep understanding of performance constraints.
• Experience working with high-scale, data-driven projects and backend services.
• Proactive, self-driven, and excellent communication skills.

Nice to Have:

• Experience building Unity Editor extensions or content-authoring pipelines.
• Previous work with live ops or games-as-a-service products.
• Experience with VContainer and MessagePipe.
• Knowledge of automated testing, CI/CD pipelines, and remote content delivery.

Team Summary

Our AI QA team provides end-to-end testing solutions of complex AI-driven features, hardware sensors supporting AI functionality, and large-scale cloud and embedded systems. We bring proven experience in both hardware and software product development, with a strong focus on motion detection technologies.

We specialize in building and executing multi-layered automation frameworks across integration, system, and acceptance levels, ensuring comprehensive test coverage, continuous product state monitoring, and stable product releases.

The team contributes to the development of AI features and embedded systems.

Job Summary

We are looking for a QA Engineer with solid experience in software testing, preferably with exposure to embedded systems. In this role, you will be responsible for executing manual tests as well as expanding and maintaining our existing automation coverage.

Responsibilities and Duties

• Define requirements for test environments, data, resources, and tools
• Create and maintain traceability matrices
• Provide accurate high-level and detailed estimations for assigned activities and features
• Develop and execute Test Plans in line with standards
• Ensure automated test coverage (execution, analysis, reporting)
• Contribute to the development and expansion of the existing Python test framework
• Interpret and apply product and project metrics (technical and quality)
• Prepare Test Summary Reports for features and programs in line with standards
• Monitor, update, and implement new QA approaches based on standards (ISO/IEC/IEEE, ISTQB, RST)
• Apply Quality Management principles (Planning, Assurance, Control, Continuous Improvement)

Qualifications and Skills

• 3+ years of experience in manual testing
• Strong knowledge of testing methodologies and test documentation practices
• Experience with bug tracking systems
• Hands-on experience in UNIX/Linux, including CLI navigation, scripting (Bash), and use of regular expressions
• Experience with databases and SQL
• Experience with CI tools (Jenkins)
• Practical experience with API testing (CRUD operations, debugging with Postman or similar tools)
• Automation skills with Python (writing and maintaining test scenarios, knowledge of common frameworks)
• Good written and spoken English

Nice to have

• Understanding and hands-on experience with embedded systems testing
• Basic experience with Raspberry Pi
• Familiarity with AWS services
• Basic knowledge in computer vision and machine learning
• Experience in mobile testing
• Basic programming skills in Java

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Free meals, fruits, and snacks when working in the office.

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact. Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is a leading video monetization platform used by hundreds of digital publishers worldwide to recommend high-quality video content to their users. As part of the Platform Team, you will help build and evolve client's core management platform - a mission-critical Video CMS used by internal teams and publisher clients to manage video libraries, campaigns, placements, business rules and to track performance across the network. You will work primarily on the PHP 8 backend, Platform REST APIs, and a React/TypeScript frontend that powers the modern management UI. The platform functions as a high-scale Video CMS, handling complex workflows for fetching, processing, and managing content at scale. The system manages large-scale video and advertising operations — thousands of assets, millions of videos, and workflows that directly affect publisher operations and video delivery worldwide using modern databases and data stores like MySQL/MariaDB, Redis and OpenSearch.

Key Requirements:
🔹 5+ years of experience in backend or full-stack development;
🔹 Strong Backend Foundations - Deep understanding of client/server architecture and core backend workflows;
🔹 PHP Experience;
🔹 React & TypeScript - Strong advantage;
🔹 Data & Cloud Savvy - Hands-on experience with modern data stores (MySQL/MariaDB, Redis, OpenSearch) and cloud environments (AWS preferred);
🔹 Collaboration & Automation - Comfortable with standard engineering workflows (Git, Jira, Code Reviews) and automated testing concepts;
🔹 Soft Skills - Excellent communication skills, collaborative mindset, and;
🔹 English proficiency;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Domain Experience - Background in Ad-Tech, video publishing, or media systems;
🔹 Advanced API Design - Experience with complex REST APIs (auth, permissions, pagination, and bulk operations);
🔹 Data Architecture - Strong background in algorithmic thinking and data sync/consistency across relational DBs and search indexes;

What you will do:
🔹 Contribute to Core Architecture - Design and implement scalable backend systems, REST APIs, and complex workflows while evaluating database performance and collaborating with DevOps on AWS infrastructure;
🔹 Build Features End-to-End - Deliver backend logic and React/TypeScript UI for videos, channels, templates, and placements;
🔹 Drive Technical Excellence - Ensure stability and efficiency of heavy backend processes, scheduled jobs, and data sync across core data stores;
🔹 Impact the Roadmap - Collaborate with the Team Leader and Product to translate requirements into technical designs;
🔹 Embrace Modern Tooling - Leverage AI-assisted development tools and;
🔹 Partner with QA on automated testing (transitioning to Playwright);

Interview stages:
🔹 HR Interview;
🔹 Intro-call with client;
🔹 Manager Interview (1h);
🔹 Live coding session (3h);
🔹 VP Interview (1h);
🔹 Reference check;
🔹 Offer;


Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are a U.S.-based telehealth company looking for a technical, process-oriented Support & Operations Specialist to join our existing support team.

This is not a standard customer support role. Your job is to solve complex operational issues, improve internal processes, and reduce manual work through automation. You will handle escalated support cases while continuously improving how the support team operates.


You will work inside:

EMR
CRM
Chatway
Email
Phone support
AI and automation tools (Make, Zapier, APIs, etc.)


Responsibilities

Technical Support & Escalations
Handle complex support cases escalated by the support team
Speak with customers by phone when needed
Investigate operational issues across multiple systems
Coordinate with developers when technical fixes are required
Troubleshoot billing, order, and workflow issues
Process Improvement & Automation
Identify repetitive manual work
Build and maintain automations to eliminate repetitive tasks
Improve internal workflows and support efficiency
Document processes and create internal tools where appropriate


Operations

Monitor order flow and identify bottlenecks
Resolve delayed or stuck orders
Track issues across EMR and CRM
Improve operational reliability


Requirements

Fluent spoken and written English
Comfortable speaking with U.S. customers by phone
Strong technical problem-solving skills
Experience with CRM systems
Experience with automation tools such as Make, Zapier, APIs, AI workflows, or similar
Able to investigate issues independently and work across multiple systems
Available during U.S. business hours


Nice to Have

Experience in telehealth or healthcare operations
Basic SQL or scripting knowledge
Experience working alongside engineering teams


Success Metrics

Resolution time for complex cases
Reduction in manual support workload
Number and impact of implemented automations
Operational improvements delivered


Compensation

Hourly, with long-term opportunity and performance-based increases.


When applying, include:

Your availability (timezone + working hours)

Examples of automations or process improvements you have built

A brief description of the most technically challenging support issue you solved

 

About Us

We are a fast-growing digital advertising technology company that has developed an innovative tool connecting to streaming platforms via API, primarily Twitch but compatible with other streaming services. Our technology enables advertisers to overlay interactive ad banners on streamers' video content, creating new possibilities for audience engagement. We're looking for a talented Business Development Manager to drive our expansion strategy and cultivate valuable client relationships with streamers, advertisers, and platforms.

Responsibilities

• Identify and pursue new business opportunities within the streaming advertising market, with a focus on Tier 1 and Tier 2 markets
• Build and maintain strong relationships with advertisers, streamers, esports organizations, and other content creators across various streaming platforms
• Develop partnerships with brands looking to reach streaming audiences through interactive advertising
• Fully manage clients as an account manager (support, consulting, request processing)
• Conduct regular upsells to existing clients, increase average order value and extend contracts
• Actively work towards achieving KPIs of acquiring 10 medium-sized clients in the first 6 months
• Negotiate and close contracts for advertising services, ensuring optimal terms for the company
• Conduct market research to identify industry trends, competitor activities, and potential partnership opportunities
• Collaborate with cross-functional teams (sales, marketing, product) to deliver comprehensive advertising solutions
• Prepare and deliver compelling presentations, proposals, and reports to clients and stakeholders
• Achieve and exceed sales targets and KPIs
• Stay updated on digital advertising developments, ensuring the company remains competitive
• Represent the company at industry events, conferences, and networking opportunities

Requirements

• Proven experience (3+ years) in business development, sales, or a related role
• Essential: Experience in selling digital advertising solutions on the publisher side or within an advertising agency
• Experience working as an account manager and conducting successful upsells to existing clients
• Strong understanding of digital advertising ecosystem, particularly in live streaming and interactive media
• Knowledge of streaming platforms (Twitch and others), influencer marketing, and the streaming content landscape is highly desirable
• Excellent negotiation, communication, and presentation skills
• Proven ability to close deals and achieve sales targets
• Experience with media planning, audience targeting, and advertising campaign optimization
• Proficiency in sales funnel software and Google Office Suite
• Understanding of advertising metrics, analytics, and reporting
• Ability to work independently and as part of a team
• English fluency required; additional languages are a plus

What We Offer

• Opportunity to work with a dynamic team in a rapidly growing company
• Competitive compensation package with performance-based incentives
• Professional development and rapid career growth opportunities with transition to a sales department head position upon achieving KPIs within 6 months
• Prospect of forming your own sales and business development team
• Access to cutting-edge marketing technologies and tools
• Collaborative and innovative work environment

If you're passionate about digital advertising, have a proven track record in business development, and want to be part of an innovative team transforming the digital marketing landscape, we want to hear from you!

*About the Role*
We are looking for a Business Development & Project Coordinator to join our team in a full-time position. This is a hybrid role at the intersection of opportunity sourcing, project coordination, and team communication — ideal for someone who enjoys both analytical work and staying in the middle of the action.

*Requirements*
No prior production experience is required — we are ready to teach and support you at the start. What matters most is motivation, self-organization, and a genuine interest in this kind of work.
- Familiarity with Upwork or other freelance marketplaces, or a willingness to learn them quickly (searching, evaluating, and qualifying projects)
- Ability to analyze project descriptions and assess their fit against team skills and availability
- Confident working with structured data (Google Sheets / Excel) and preparing simple reports
- Basic understanding of the software development process and common technologies, or readiness to learn (enough to evaluate whether a project matches the team's stack)
- Upper-Intermediate or higher written English — you will read project requirements and prepare client-facing reports
- Strong self-organization and attention to detail — much of this work is real-time monitoring and follow-through

*Job Responsibilities*
- Monitor freelance marketplaces and job platforms in real time to identify projects and opportunities that match our team's expertise
- Analyze and qualify incoming opportunities, evaluate requirements, and provide the best matches to the technical team
- Communicate with the development team: track task status, availability, and workload
- Track logged hours and verify time reports across active projects
- Prepare regular reports on completed work for clients and internal stakeholders
- Maintain an organized pipeline of opportunities and keep the team informed of promising leads

*Nice to Have*
- 1+ year of experience in lead generation, sales support, project coordination, or a similar role in IT
- Experience writing proposals or bids on Upwork
- Familiarity with time-tracking tools and workload monitoring
- Experience with project management tools (Jira, Trello, ClickUp, or similar)
- Basic understanding of Web/Mobile/BE development terminology

*Hiring Process*
- Pre-screening (30 minutes) — Initial conversation focused on your background, experience, and expectations.
- Practical Interview (~1 hour) — Discussion of real scenarios: evaluating sample projects, prioritizing opportunities, and structuring reports.

*Our Approach*
- Transparency: We openly communicate how our pipeline and processes work and what challenges lie ahead.
- Result-Oriented: We value finding the right opportunities and clear reporting over unnecessary bureaucracy.
- Growth: An opportunity to shape this role, influence how we find and win projects, and grow toward business development or delivery management.
- Flexibility: Flexible working hours and a strong focus on maintaining work-life balance.

*We Offer*
- Competitive compensation
- Flexible work schedule
- Paid time off, including vacation, sick leave, and public holidays
- Mentorship and hands-on guidance during onboarding — we will teach you our processes and tools
- Direct impact on the company's project pipeline and close collaboration with the engineering team

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

We’re looking for a Backend Developer to build and maintain reliable backend services and integrations. You’ll work with TypeScript services, REST APIs, and cloud infrastructure, and help us deliver features through clean architecture, automated tests, and robust CI/CD pipelines.

Responsibilities

• Design, build, and maintain backend services using TypeScript
• Develop and document REST APIs and handle API integrations with external systems
• Work with MongoDB: data modeling, performance optimization, and query tuning
• Containerize and run services using Docker
• Improve reliability and delivery speed via CI/CD, version control best practices, and code reviews
• Apply OOP principles and maintain clean, scalable architecture
• Write and maintain automated tests (unit/integration) and ensure quality gates
• Deploy and operate services on AWS (e.g., EC2, S3, Lambda) and monitor production stability
• Implement and support workflow orchestration using Temporal or a similar workflow engine

Requirements (Must-have) 

• Strong experience with TypeScript
• Experience with Node.js
• Hands-on experience with MongoDB
• Confident with Docker
• Good knowledge of Git/GitHub and modern development workflows
• Experience with CI/CD pipelines
• Solid understanding of OOP and clean code practices
• Practical experience with automated testing
• Experience with REST APIs and third-party API integration
• Exposure to AWS services: EC2, S3, Lambda
• Experience with Temporal or a comparable workflow/orchestration engine
• Practical AI fluency: ability to use AI tools (e.g. Claude, Cursor, Copilot) as part of daily development workflow — for code generation, debugging, and documentation
• Experience collaborating in AI-augmented teams: comfortable working in environments where teammates actively use AI tools and share prompts, workflows, and outputs

What we offer 

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. Our AI Voice & Messaging Player Activation Platform helps casino and betting operators turn registrations into deposits and reactivate inactive players — improving Reg→Dep conversion and player LTV at a scale human call centers can’t match. Our product is already used by 20+ brands across 8+ geographies. We are funded and building a team of top-tier talent.

Who We’re Looking For

We are looking for a hands-on Account Manager who will own day-to-day client relationships — from the first kickoff message through project preparation, launch, and beyond. You will be the client’s main point of contact: collecting everything needed to launch projects, keeping statuses under control, maintaining documentation, gathering feedback, and growing accounts through upsells — in tight collaboration with our delivery team.

About You

You have hands-on experience managing client accounts — ideally as a Support Affiliate Manager, Affiliate Manager, or in a similar client-facing role in iGaming. You are organized and structured, comfortable running many parallel client threads, and you keep nothing slipping through the cracks. You build warm, trusted relationships with clients and naturally spot opportunities to grow accounts.

What Awaits You

A high-intensity team where everyone is focused on results. No bureaucracy, no pointless rules, no slow teammates. An opportunity to earn without limits, directly tied to the value you create, with a transparent motivation system. Clear processes and playbooks from day one — and real room to grow into a senior account role as the department scales.

Responsibilities:

• Serve as the client’s main point of contact and manage the full communication cycle, especially during project preparation and launch stages.
• Collect and structure all necessary information from clients ahead of launches.
• Monitor and control project statuses at every stage, keeping both the client and the internal delivery team in sync.
• Fill in and maintain client-related documentation (project trackers, briefs, spreadsheets, reports) accurately and on time.
• Collect client feedback after launches, monitor satisfaction, and maintain a strong, ongoing client relationship.
• Identify and execute upsell opportunities: launching new projects for the client (new segments, funnels, GEOs) and scaling volumes on existing campaigns.
• Onboard clients to the platform
•  

Requirements

• 1–2+ years in a client-facing role in iGaming, Gambling, or Betting — Support Affiliate Manager experience is the ideal background; Account Management / Affiliate / Retention / CRM also fit.
• Experience managing B2B clients and running a full communication cycle.
• Strong self-organization and attention to detail: comfortable maintaining documents, trackers, and statuses across a high volume of parallel requests.
• Understanding of key iGaming metrics: ROI, LTV, GGR, NGR, Reg→Dep conversion.
• English — confident working level.
•  

Nice to Have

• Understanding of CPA / RevShare / Hybrid models and where they apply.
• Experience working with CRM tools (Customer.io, Smartico, Optimove, or similar).
• Experience in a performance call center or retention team.
•  

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

About ChatRevenue.ai 

ChatRevenue.ai was founded by Ratmir Timashev, founder of Veeam, and Vlad Voskresensky, founder of Revenue Grid. 

We are building agentic sales automation for the post-CRM era. Our AI-native product combines structured and unstructured data, LLM-powered workflows, and agentic automation to help sales teams prioritize effectively, work more efficiently, and automate repetitive sales processes. 

The product is already being tested by early customers. We are growing the core product team and looking for people who want to shape a new product category and have a direct impact on the user experience, product logic, and speed of delivery. 

About the role 

We are looking for a UX Product Owner with strong experience designing complex B2B SaaS products and end-to-end workflows. 

This is a hands-on product design role focused on: 

• AI-native user experiences 
• Complex B2B workflows 
• Information architecture and interaction design 
• Rapid prototyping and product validation 

You will work closely with founders, product managers, AI specialists, and engineers to turn complex sales processes and AI capabilities into intuitive, practical, and user-friendly experiences. 

We are looking for someone who can take an ambiguous product problem, understand the underlying user and business needs, propose a clear solution, and move it from an early concept to production. 

What you will do 

• Design end-to-end user journeys and workflows for an AI-native B2B SaaS product 
• Translate complex business processes, data, and AI behavior into clear and intuitive product experiences 
• Create user flows, wireframes, interactive prototypes, and production-ready designs in Figma 
• Design conversational, agentic, and AI-assisted interactions that help users understand, control, and trust AI-generated outcomes 
• Work closely with product managers and engineers from problem definition through implementation 
• Conduct user interviews, usability testing, and product discovery with early customers 
• Validate design hypotheses and iterate based on user feedback, product data, and business priorities 
• Contribute to the product’s information architecture, interaction patterns, and design system 
• Drive user experience excellence across all products 

• What we are looking for 
• 5+ years of experience in UX, product, or interaction design 
• Strong experience designing complex B2B SaaS or enterprise products 
• A portfolio demonstrating end-to-end ownership of complex product workflows 
• Strong skills in information architecture, interaction design, prototyping, and usability testing 
• Advanced proficiency in Figma, including components, libraries, and design systems 
• Ability to simplify complex systems, data, and business processes without losing important context 
• Experience working closely with product managers and engineers in cross-functional teams 
• Ability to explain design decisions clearly and support them with user needs, product logic, and evidence 
• English: B2 or higher 
• High ownership, independence, pragmatism, and product mindset 

Nice to have 

• Experience designing AI-native, GenAI, Copilot, or conversational products 
• Understanding of LLM behavior, agentic workflows, and human–AI interaction patterns 
• Experience with CRM, sales automation, revenue intelligence, or other data-heavy products 
• Experience designing analytics, dashboards, workflow builders, or complex configuration interfaces 
• Experience working in an early-stage startup or building a product from an early stage 
• Knowledge of accessibility standards and responsive design 
• Experience using product analytics and behavioral data to improve UX 

What we offer 

• Remote-first setup 
• Flexible schedule aligned with European time zones 
• Unlimited paid vacation 
• Company-paid subscriptions to the professional tools and software you need for your work 
• A core product role in an AI-native company 
• Direct collaboration with founders, product leaders, and engineers 
• Direct influence on the product vision, UX principles, and design system 
• Real ownership and visible impact on how customers experience the product 
• An opportunity to help define a new generation of sales software 

If you enjoy turning complex workflows and emerging AI capabilities into simple, useful, and trustworthy product experiences, we’d love to talk. 

About ChatRevenue.ai 

ChatRevenue.ai was founded by Ratmir Timashev (founder of Veeam) and Vlad Voskresensky (founder of Revenue Grid) to create the next generation of CRM systems.  

We’re building an AI-native CRM platform that completely redefines how sales automation works.  
By structuring data for intelligent automation, we enable agentic AI to design workflows, assist Sales Leaders and Reps in real time, and generate predictable sales funnels – all through a simple, chat-driven interface.  

Our mission: to build a CRM that works for User, not the other way around. 

About the role 

We are looking for a Principal Backend Engineer with strong Python experience and a proven track record of building and owning production backend systems. 

This is a hands-on engineering role focused on: 

• Python backend 
• FastAPI 
• Data-heavy systems 
• AI / LLM product features 
• System architecture and scalability 

We are looking for someone who can take ownership of a backend domain, make technical decisions, and build reliable systems from idea to production. 

What you will do 

• Design, build, deploy, and maintain core backend services using Python and FastAPI 
• Own backend architecture, data flows, and technical decisions in your domain 
  Build and scale data-intensive systems, integrations, and pipelines 
• Work on AI / LLM-driven product features together with the engineering team 
• Improve system performance, scalability, reliability, and observability 
• Contribute to engineering practices: testing, CI/CD, security, and code quality 
• Work closely with product and engineering to deliver high-impact features 

What we are looking for 

• 7+ years of hands-on backend development experience 
• Strong commercial experience with Python in production 
• Python should be your primary backend language 
• Strong experience with FastAPI, APIs, Docker, Git, and CI/CD 
• Experience owning backend systems end-to-end: architecture, performance, data, reliability 
• Strong knowledge of PostgreSQL and data-heavy systems  
• Experience building distributed, scalable, or high-load systems 
• Good understanding of system design and performance optimization 
• Ability to work with ambiguity and take ownership without micromanagement 
• High ownership, independence, and product mindset 

Nice to have 

• Experience integrating LLMs / AI into backend systems 
• Experience with RAG, embeddings, vector databases, or AI assistants 
• Experience with Kafka, Azure Event Hub, or other event-driven systems 
• Experience with Kubernetes and cloud infrastructure, especially Azure 
• Experience building ETL / ELT pipelines 
• Experience working with structured and unstructured data 
• Production observability, tracing, monitoring, and optimization experience 

This role is likely a strong match for people who 

• Enjoy owning backend systems end-to-end, not just implementing isolated tasks 
• Feel strongest in Python as their main backend language 
• Have worked on production systems where reliability, performance, and scale matter 
• Want to have direct influence on technical decisions and architecture 
• Are comfortable working in an early-stage, high-ownership environment 

What we offer 

• Remote-first setup 
• Flexible schedule aligned with European time zones 
• A core engineering role in an AI-native product 
• Direct influence on technical decisions and architecture 
• Real ownership and visible product impact 
• Opportunity to grow into technical leadership / domain ownership 

If you have strong Python backend fundamentals, experience owning production systems, and interest in AI-native products, we’d love to talk. 

Web Designer (iGaming) 

Our client is a fast-growing international iGaming company. We're looking for a designer to strengthen our product team and shape the interfaces our users interact with every day.

Responsibilities

• Developing designs and new features for the product.
• Developing and designing landing pages using various features.
• Maintaining and developing the existing UI kit within the product.
• Taking part in design discussions and collaborating with the team.

Requirements

• 1+ year of experience in iGaming
• 3+ years of experience in design
• Professional-level knowledge of Figma, Photoshop and Illustrator

What we offer

• An exciting and challenging job in fast-growing business groups, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
• A great working atmosphere with passionate experts and leaders, a friendly culture and a success-driven mindset.
• Modern corporate equipment based on macOS or Windows, plus additional equipment.
• Paid vacations, sick leave, personal event days and days off.
• Corporate health insurance program for your well-being.
• Referral program — recommend colleagues and get a bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences, and free internal English courses.
• Rewards program for mentoring and coaching colleagues.
• In-house Travel Service.
• Multiple internal activities: an online employee platform with quests, gamification, presents and news; 
• special office days dedicated to holidays; company events and team buildings.

We are looking for a skilled and proactive CRM Manager to strengthen our CRM and lifecycle marketing efforts. In this role, you will be responsible for developing and executing effective multi-channel retention campaigns, building customer journeys, and maximizing player engagement, activation, and loyalty.

HOW YOU WILL MAKE AN IMPACT:

• Create and optimize marketing communications across Email, SMS, In-App/Pop-up, and Web Push channels.
• Run A/B tests to improve engagement, conversion, and retention metrics.
• Design and maintain Customer Journeys within the CRM system.
• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong plus.
• Segment players based on the RFM model and behavioral patterns.
• Create tailored retention flows for different lifecycle stages.
• Actively use AI tools to automate workflow, generate content, build logic, and improve campaign effectiveness.
• Develop strategies for player onboarding, activation, and reactivation.
• Analyze performance data and propose optimization improvements.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1+ years of experience in CRM or Retention Marketing, preferably in iGaming or digital products.
• Strong understanding of lifecycle marketing and multi-channel communication.
• Experience with customer segmentation and RFM analysis.
• Hands-on experience with CRM platforms (Customer.io / Smartico / Fasttrack / Optimove — a plus).
• Confident use of AI tools for communication and workflow automation.
• Analytical mindset and ability to work with data-driven insights.

• Strong communication and organizational skills.

   

WHAT WE OFFER: 

• Flexible working hours and a remote-first setup, so you can plan work around your life — not your life around work.
• Unlimited vacation and paid sick leave, because taking time to rest shouldn't feel like a luxury.
• Competitive compensation that reflects your skills, experience, and impact.
• Flexible Benefits — a monthly budget you can spend on sports, healthcare, therapy, or language learning. Your benefits, your choice.
• 50% reimbursement for professional learning and development to help you keep growing.
• Employee referral bonuses and gifts to celebrate your special occasions.
• A supportive team culture built on trust, respect, and collaboration.
• Regular online and offline team events to connect beyond work.
• Co-working space reimbursement for teammates based in Ukraine, whenever you need a change of scenery.

We’re hiring a Product Designer to join our studio and work on an ambitious AI-native SaaS product for the real estate market.

We’re a product design studio, and one of our clients is building the first AI-native operating system for the Dubai real estate market. A platform that orchestrates the entire property deal lifecycle (listings, compliance, sales, rentals, operations) in one AI-driven interface. Think less “another dashboard” and more an agentic workspace where the AI assistant is the primary interface, not a feature bolted on top. The client’s engineering team works AI-first and ships fast, so we need a designer whose process keeps up rather than slows it down.

You’ll work as part of our team with direct access to the client’s founder, engineering, and product. You’ll have the support of our studio behind you, including a design advisor and product strategist from our side. The working language is English.

What you’ll actually be doing

• Taking ownership of the product experience end to end, from the marketing landing page to the core product: role-specific cabinets (workspaces) for brokers, sellers, buyers, tenants and service providers, each adapted to its user.
• Designing complex, multi-persona SaaS flows: listing automation, compliance/KYC, deal and rental workflows, document collaboration, payments.
• Shaping how an agentic AI assistant lives inside the interface, including generative UI, where the assistant renders live results in the conversation.
• Building a design system the engineering team can actually use (tokens, component architecture, states) set up so an AI-first team can ship from it quickly.
• Aligning the landing page, product cabinets and internal tooling into one coherent experience.
• Collaborating directly with the client’s leadership and engineering team as their go-to design person.

What we’re looking for

• Solid product design experience with complex B2B SaaS: dashboards, multi-persona products, data-heavy or workflow-heavy interfaces. This is the core requirement.
• Strong UI craft. You can take a brand direction and turn it into a polished, consistent, “premium” interface across many screens and states. The client cares deeply about design quality.
• Hands-on experience building design systems. You’ve built or significantly contributed to one, and understand tokens, component architecture, and how to set things up so engineering can ship.
• You actively use AI in your design workflow (Claude, Cursor, v0, Figma AI plugins, or similar) and have a point of view on how design and AI-first engineering work together. Comfort generating and iterating on screens/flows with AI tooling is a real plus.
• Comfortable in a fast-moving, international startup environment where “70–80% good enough, then iterate” beats endless polish, while still holding a high quality bar.
• Systematic, disciplined and reliable. This team runs on a lightweight, async, gated process: you take something, finish it properly, and hand it off. If you give clear context, structure your thinking and stand behind your decisions, you’ll thrive here.
• Experience working in a structured spec/documentation environment (Confluence, Jira or similar). You’re comfortable picking up context from written specs and working async.
• Strong communication skills and English. You’ll be working directly with the client’s team.

As references for the kind of UI quality and product feel we’re aiming for, look at these AI-native products:

• sanalabs.com
• legora.com
• www.harvey.ai

Engagement

• Full-time, long-term. This is not a short project, the product has a multi-release roadmap, and we’re looking for someone who stays with it.
• Start: as soon as possible.
• 100% remote.

Who We Are:

At Other Land, we might label ourselves a Product Design Agency, but delve deeper, and you’ll find a group of 11 people deeply committed to the craft of good product design. We work extensively with both startups and established companies to support and realize their ambitions.

For our clients, we’re more than just an extended design team; we’re strategic partners. We bring fresh perspectives, infuse innovative design strategies, solve complex problems, and help businesses establish their recognizable visual identity, among other things. While we respect limitations, we always seek ways to enhance, add extra value, and optimize.

Our team is spread out all over the world. We catch up weekly on Zoom to discuss ongoing projects, share knowledge, and ensure we’re on the same page. Whenever possible, we’re trying to find an opportunity to grab a coffee or a bite in Kyiv or other cities in Europe.

Instead of a lengthy description, let us highlight some of the projects we’ve been working on over the past year:

• Improving the interface of a graphic editor for a company producing tools for handcrafted goods (USA)
• Redesigning a family-focused investing app that helps parents and kids learn and manage stocks together (USA)
• Making data-driven product design optimisation for an EdTech platform (Germany)
• Redesigning a coffee-ordering app (Middle East)
• Improving the product experience for one of the region’s largest fintech (UAE)
• Improved UI of an AR mobile app for wearing digital wardrobe items (USA)
• Redesigned a mobile app and built a design system for the biggest telecom provider (UAE)
• Redesigned a B2B SaaS platform for restaurant business management (Germany)
• And many other cool things

If you’re curious to see more of our work or check who we are, you can do it here: www.otherland.studio

What we’re looking for in designers:

• Desire to be the main owner of the project. Your role at Other Land goes beyond just design. Our clients and our team look to you as the central figure of the project, delving deep into project specifics, business objectives, user needs, and technical limitations. While you’ll always find support from our Design Lead, Project Manager, or Mentor, it’s ultimately your call to stand behind your solutions in front of the client and our team.
• Strong communication skills. In Other Land, designers aren’t behind the scenes; they’re front and center. You should be comfortable translating your design solutions into clear “whys” and defending your design decisions. In a discussion-heavy environment, we need communicators who can effectively bridge the gap between problem space and solution space. And yes, strong English is a must (🇺🇸).
• You are ready to work autonomously. We don’t use time trackers in our team (if it’s not a client request). Instead, we operate on a foundation of mutual trust. Given the freedom we provide, we expect our designers to be adept at self-management, ownership, and responsibility.
• You have a strong portfolio of executed and working solutions. Usually, it means that you worked for at least 2 years with real clients or products. Your work and solutions should speak for themselves, showcasing your capabilities and the expertise our clients seek.

Skills that are important:

• Hands-on experience with complex B2B SaaS products (dashboards, multi-persona platforms, workflow-heavy tools).
• Creating distinct visual concepts and design systems, and applying a visual style consistently across all screens and states.
• Designing intuitive user flows, information architecture, wireframes, and prototypes.
• Identifying bottlenecks within products based on analytics; conducting UX audits and suggesting improvements.
• Using AI design/prototyping tooling to move fast without dropping quality.
• Using Figma like a pro (variables, auto-layouts, components, etc).

What you will get:

• High Autonomy. You have a great deal of ownership and a significant impact on the final outcome.
• Project Matching to Strengths. Our projects span from innovative startups to established products. Depending on your interest and strong skills we aim to match you with a project that aligns with your unique strengths.
• Support in Skill Development. We have a studio budget allocated for honing the skills you find fascinating and crucial while working on projects.
• 100% Remote Work. Embrace the flexibility and comfort of working from anywhere.
• Competitive Salary. We offer a compensation package that acknowledges your expertise and the value you bring to the team.
• A Young, Small, Bureaucracy-free Team. Engage with a small, vibrant group bonded by shared values and interests. Here, your voice genuinely matters.
• 20 days of paid vacation or sick leaves. Your well-being matters to us.