Jobs at Djinni

Vacancy: Financial Specialist / Finance Specialist 💼📊 
We are looking for a proactive and detail-oriented professional who will strengthen our financial control, support daily financial operations, and contribute to process optimization across the company. We consider candidates with different levels of experience — the key is a strong analytical mindset, accuracy, and a structured approach to work. 

Key Responsibilities 
1. Budgeting & Financial Analysis 📑 
- Collecting, verifying, and consolidating budget inputs from departments 
- Monitoring and controlling project-related expenses 
- Maintaining monthly cost records and preparing analytical reports upon request 
2. Payments & Banking Operations 🏦 
- Communication with banks and financial institutions (account opening, data updates, support with local & international payments) 
- Assisting with payment processes within the group of companies 
3. Process Optimization ⚙️ 
- Participating in the improvement of financial processes 
- Proposing ideas for cost optimization and reporting efficiency 

Requirements ✔️ 
- 1+ year of experience as a Finance Manager, Financial Controller, or Financial Analyst 
- Strong proficiency in Excel / Google Sheets (formulas, pivot tables) 
- High attention to detail, structured thinking, ability to work independently and in a team 
- English level B1+ 

Nice to Have ⭐ 
- Experience working with banks (communication with managers, preparing payment packages) 
- Understanding of intercompany payment flows within a group structure

Bitmedia Labs is an international product IT company that has been building ambitious innovative products for millions of users worldwide since 2014 - combining deep tech expertise with a creative mindset. 

Our ecosystem spans:

• Game Development — building the next generation of Web3 gaming, where gameplay comes first, players own their assets, and developers thrive within massive, engaged communities.
• Digital Marketing Ecosystem — building a unified ecosystem that combines a leading high-performance advertising platform with emerging media and affiliate solutions.

We are looking for a Business Development Manager to drive advertiser acquisition and revenue growth of our Digital Marketing ecosystem. In this role, you will own the full sales cycle, build long-term partnerships with advertisers, and actively contribute to the global scaling of our advertising products in the programmatic and Web3 space.

Requirements:

• 2+ years of experience in Programmatic Sales, ideally within an ad exchange or ad network, proven track record of working with leading SSPs and DSPs;
• Experience with content distribution, PR, and influence marketing;
• Solid understanding of digital advertising CPM/CPC/CPA, programmatic buying, RTB, attribution models;
• Strong prospective skills: email outreach, LinkedIn sales, cold calls, networking; 
• Excellent negotiation and communication skills, ability to close deals;
• Goal-oriented, proactive,self-driven personality with consistent follow-up habits;
• Strong organizational skills, acute attention to detail, with the ability to multitask;
• Interest in crypto and web3;
• Upper-intermediate English.

Responsibilities:

• Handling all incoming requests from new users;
• Manage the full sales cycle: from prospecting, outreach, qualification, product demo, proposal creation to deal closing;
• Arrange online/offline meetings with prospective clients;
• Ensure clear visibility and management of the sales pipeline via CRM systems and reporting tools;
• Maintain CRM: update deal stages, log activities, prepare forecasts, and reports;
• Tack KPIs, refining sales strategies to improve performance and outcomes;
• Readiness to represent the company at global Programmatic and AdTech events;
• Presence and foster strategic partnerships.

Nice to have

• Interest in crypto news;
• Sense of humor;
• Attention to details.

Hiring process: 
 

• Intro call with a Recruiter - Test Task - Interview with the Hiring team - Offer.

Join Bitmedia Labs to evolve, explore, and make a real difference - together.
Our culture is built on openness, trust, and support. We value initiative, ownership, and results. We work as one team - helping each other, celebrating wins, and learning from challenges together. 
We offer the freedom and space to grow:
 

• Professional growth and self-realization through ambitious products;
• The opportunity to bring your ideas to life, experiment, and directly influence the product’s development; 
• Collaboration with talented teammates united by a shared goal.

We also care about well-being and balance:
 

• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones.
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, run by volunteers from our team, we support the military, medics, and civilians across Ukraine — already delivering over $500,000 in aid. Here your work also drives social impact, and you can also join our volunteer initiatives.
If this resonates with you - send your CV and join us.
Let’s foster the world together!
 

Bitmedia Labs is an international product IT company that has been building ambitious innovative products for millions of users worldwide since 2014 - combining deep tech expertise with a creative mindset. 

Our ecosystem spans:

• Game Development — building the next generation of Web3 gaming, where gameplay comes first, players own their assets, and developers thrive within massive, engaged communities.
• Digital Marketing Ecosystem — building a unified ecosystem that combines a leading high-performance advertising platform with emerging media and affiliate solutions.

Join us as a Middle Affiliate Manager and take an active role in building and expanding our affiliate department. You will be responsible for growing the partner base, optimizing campaigns, and contributing to the overall success of Bitmedia’s marketing ecosystem.

Requirements:

• At least 2 years of experience in an affiliate network or media buying experience;
• Analytical abilities;
• Understanding of collaboration models such as CPL, CPC, CPM, CPA, RS, CPA;
• Stress resilience and the ability to solve complex cases;
• English level from B2.

Responsibilities: 

• Searching for new partners to expand our affiliate network (affiliates and direct advertisers);
• Relationship Management - developing and maintaining strong relationships with existing partners, ensuring their needs are satisfied and providing continuous support;
• Campaign Launch and Optimization - analyzing results and optimizing them (partner retention, improving the brand's position on partner sites), analyzing campaign effectiveness, and implementing strategies to increase revenue.
  
  Nice to have - own affiliate base

Hiring process: 
 

• Intro call with a Recruiter - Interview with the Hiring team - Offer.

Join Bitmedia Labs to evolve, explore, and make a real difference - together.
Our culture is built on openness, trust, and support. We value initiative, ownership, and results. We work as one team - helping each other, celebrating wins, and learning from challenges together. 
We offer the freedom and space to grow:
 

• Professional growth and self-realization through ambitious products;
• The opportunity to bring your ideas to life, experiment, and directly influence the product’s development; 
• Collaboration with talented teammates united by a shared goal.

We also care about well-being and balance:
 

• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones.
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, run by volunteers from our team, we support the military, medics, and civilians across Ukraine — already delivering over $500,000 in aid. Here your work also drives social impact, and you can also join our volunteer initiatives.
If this resonates with you - send your CV and join us.
Let’s foster the world together!

Job Description

3+ years of experience as BA
Excellent written and verbal English communication
Experience with technical specifications describing implemented code, data pipelines, release instructions, and other development-relevant technical details.
Skills in analyzing, documenting requirements and extracting functional and non-functional requirements from technical sources
Ability to work independently, organize proper stakeholder management, and own BA processes workflow
Excellent knowledge of requirements decomposition
Understanding of software development processes, CI/CD, and technical components (pipelines, releases, code modules)

Job Responsibilities

Writing and maintaining technical documentation (architecture, design specs, system requirements, technical specifications).
Ability to analyze existing technical documents to understand system context, objectives, and implementation details.
Work closely with development teams to identify gaps between specifications and actual implementations.
Keep requirements accurate, consistent, and up to date throughout the project lifecycle.
Translate technical concepts into clear, structured documentation using standard templates.

Department/Project Description

Our Client has a global presence in railway signaling and integrated transport systems for passenger traffic (railway/mass transit) and freight operations, a global provider of transport solutions across the rolling stock.
Our project is a train information system that collects and processes information in real-time to ensure safe and efficient railway operations.

About the company: 
AIR Media-Tech is the ultimate space for creators. With over 30 advanced tools and expert support, we help creators grow, monetize, and safeguard their content. For over 15 years, we’ve been empowering creators to expand their reach, boost their income, and scale globally with innovative solutions tailored to their needs.

About product:

Gyre is an innovative tool for conducting 24/7 streams based on pre-recorded videos on YouTube, Twitch, Instagram, Facebook, Kick, and other platforms aimed at promoting channels.

Our site: gyre.pro/ua

Candidate Requirements:

Technical Skills (Hard Skills)

• Version Control Systems:
  • Confident knowledge and use of Git (including branching, merging, and conflict resolution).
  • Experience working with IT project hosting services, specifically GitHub.
• Databases (SQL):
  • Profound understanding of Relational Databases (SQL).
  • Ability to design relational database schemas.
  • Proficiency in operating with the SQL query language, with practical experience using MySQL.
• Network Protocols and Communication:
  • Understanding of the principles behind HTTP and HTTPS protocols.
  • Ability to work with Web Sockets to implement real-time, bi-directional communication.
• Development and Code Quality:
  • Ability to perform high-quality Code Review to ensure standards, readability, and efficiency.
  • Skill in conducting application testing.
• Computer Science Fundamentals:
  • Excellent knowledge of algorithms and data structures and the ability to apply them to solve complex problems and optimize performance.

Nice-to-Have Skills (Strong Pluses)

• Operating Systems and Servers:
  • Practical skills working with the Linux operating system.
  • Experience configuring and working with the Nginx web server.
• Cloud Technologies:
  • Existing experience utilizing and working with cloud services, specifically Google Cloud Platform (GCP).

Project Technology Stack:

• Back-end:
  • Programming Language: PHP
  • Framework: Laravel
• Front-end:
  • Frameworks and Libraries: Vue.js, jQuery
  • Markup and Styling: HTML, CSS
  • Style Preprocessors: SASS/SCSS
  • CSS Framework: Bootstrap
• Specific Layout Requirements:
  • Ability to ensure Responsive and Cross-browser layout/markup.

Key Responsibilities: 

• Analytics and Reporting:
  • Developing Sales Funnel analytics within the Gyre Admin panel.
  • Creating a user-friendly tool for obtaining detailed user information, including: used channels, subscription status, volume and metrics of broadcasts (monthly, quarterly, yearly, etc.).
• New Products and Portals:
  • Developing a dedicated portal/cabinet page for selling the product to B2B companies.
  • Developing the broadcast calendar functionality.
• Automation and User Interaction:
  • Integrating mailing/newsletter and a chatbot into the cabinet to send messages and recommendations based on the user's activity within the product.
  • Developing a gamification algorithm for the cabinet (for completing training, performing tasks, etc.).
• Platform Development and Integrations:
  • Ongoing work with providers: expanding the list of providers that meet our internal quality metrics.
  • Developing new product functionality, including its testing and final implementation.

The Benefits:

• Quality health insurance
• Remote work and flexible schedule
• Financial compensation for language courses
• Corporate events for you and your family
• Online and offline team building
• Vacation leave of 18 work days
• Paid sick leave
• Corporate library, lectures, and webinars
• Opportunity to participate in volunteer and charitable projects
• Gifts for birthdays and special occasions (weddings, Christmas, etc.)

Do you want to be involved in outstanding projects? Send us your resume.

If we feel you could be a good fit, we will contact you soon!

You'll develop frontend components for platforms, including IDE plugins (e.g., VS Code) and dashboards for metrics visualization. Focus on React-based UIs, integrating with WebSockets for real-time updates and MermaidJS for diagrams, supporting developer efficiency in AI-assisted coding.

Key Responsibilities:

Build responsive UIs using React/TypeScript (e.g., Trust Overview, Pulse Metrics).
Integrate IDE plugins for features like code-aware RAG and prompt caching.
Implement interactive elements like blueprintCanvas with MermaidJS for agent workflows.
Optimize for performance ensuring compatibility with roles (Citizen to Expert).
Collaborate on voice integration UIs and trust assurance messaging.
Test and iterate based on user feedback, contributing to A/B experiments.
Maintain codebases with CI/CD 

Video intro is required (30 seconds in English)

Required skills:
Strong knowledge of circuitry and the base of electronic components
Understanding of power circuits and ability to work with them
Soldering and hands-on experience with electronics
Installation skills, including SMD elements
Diagnostic skills, ability to find a hardware problem and troubleshoot it
Essential knowledge of microcontrollers
Essential PCB design skills
Ability to read technical documentation and communicate in English
Would be a plus:
Understanding of embedded communication protocols
Essential knowledge of C/C++ embedded development
Familiarity with single board computers (Nvidia Jetson/Raspberry Pi), hardware interfaces
Knowledge of industrial safety standards. (edited)
 

System Administrator / SysOps (Kyiv, onsite) 

We are looking for a System Administrator / SysOps Engineer to support our internal users, maintain the company’s IT infrastructure, and grow into DevOps-related tasks in a SaaS product company.

🔧 Responsibilities

•  Technical support for internal users
•  IT assets and inventory management
•  Organization of equipment maintenance and repairs
•  Access management and security
•  Employee onboarding & offboarding
•  Server infrastructure monitoring and support
•  Assistance in CI/CD setup and maintenance

•  Automation of routine tasks and workflows

   

📌 Requirements

•  2+ years of Linux administration experience
•  Strong understanding of networking (TCP/IP, DNS, DHCP)
•  Basic experience with Git, Jenkins, Docker
•  Knowledge of or willingness to learn cloud platforms (AWS, Azure, GCP)

•  Attention to detail, responsibility, communication skills

   

💡 Nice to have

•  Experience with virtualization/containerization (VMware, Proxmox, Docker)
•  Scripting skills (Bash, Python)

• Experience with monitoring tools (Zabbix)

   

🌟 Our Culture & Values

We build STRUKTURA around core principles that guide all decisions and shape our daily work:

•  People are the main asset. We value every team member and reward excellent work.
•  Respect always. No toxicity — feedback is constructive and supportive.
•  Everything counts. Attention to detail matters — small errors can lead to big consequences.
•  Work should spark joy. We enjoy what we do, even in challenging moments.

•  Work-life balance is crucial. Real rest and proper vacations are encouraged.

   

💼 We offer

•  Growth opportunities toward DevOps
•  Competitive salary with regular reviews
• Participation in interesting, tech-driven projects
•  CSR initiatives:
  •  Continuous support for the Ukrainian Armed Forces
  •  Long-term support of an animal shelter

  •  Assistance programs for orphans

     

🎁 Benefits

•  18 paid vacation days per year
•  3 paid sick days without a medical certificate
•  1 Birthday day-off
•  20 paid sick days with a medical certificate
•  Full tax coverage & accountant support for private entrepreneurs
•  Health & Well-being deposit (after probation)

•  50% compensation for English lessons

   

📩 Hiring Process

1. Send your CV, portfolio, or LinkedIn profile
2. Prescreen & interview with the Talent Acquisition Manager
3. Final interview with the Hiring Manager

We’re GenAI.Works: the world’s largest AI community, with over 14 million members worldwide.
Our mission is to help builders, creators, and lifelong learners master the future of AI.
We’re an AI-driven startup creating cutting-edge products across media, education, tools, events, and content. Through our platform, we offer industry-leading courses designed to equip storytellers, technologists, and creatives with the skills to thrive in the AI era.

About the role:

We are seeking an enthusiastic and detail-oriented Customer Success & Delivery Manager to join our dynamic team. The ideal candidate will possess excellent communication skills, an easy-going attitude, and a passion for managing client relationships. This role involves client onboarding, project delivery coordination, ensuring customer satisfaction, and managing content schedules effectively.
As a fast-growing startup, we thrive on innovation and agility. The candidate must be prepared to embrace the fast-paced, ever-changing startup culture, demonstrating flexibility, adaptability, and a proactive approach to challenges.

Responsibilities:

Client Onboarding and Support:

• Communicate with clients to understand their needs and assist them in onboarding.
• Coordinate and manage content submission and publishing on our media platforms.
• Provide clients with feedback and updates on their content.
• Collaborate with the content team to ensure timely and accurate content delivery.

• Share links to clients for their published content.

   

Communication and Reminders:

• Keep clients informed about upcoming content deadlines and package features.

• Maintain consistent communication to ensure client satisfaction throughout the project lifecycle.

   

Operational Tasks:

• Support various operational tasks to assist both the team and clients.

• Ensure smooth and efficient project execution to meet client expectations.

   

Requirements:
 

• Bachelor’s degree in Business Administration, Communications, Marketing, Project Management, Language Studies, or a related field. Equivalent professional experience will also be considered.
• 1 year or more of experience in Customer Success
• Experience working with US-based clients
• Strong background in customer service and relationship-building, emphasizing effective communication and problem-solving skills.

• Experience working remotely in an English-speaking environment is highly desirable.

   

Nice to have :
 

• Familiarity with or an interest in artificial intelligence (AI) is a plus but not mandatory.

• Previous experience in media or public relations companies is considered an advantage.

   

If you’re passionate about delivering outstanding service and ready to join an innovative startup, please submit your resume and contact information. We look forward to hearing from you!

Lumitech is actively seeking skilled and independent developers to join our growing engineering team. This is a unique opportunity to contribute to diverse, long-term international projects with a real business impact, leveraging a modern and powerful tech stack. If you value ownership, clean code, and a flexible work environment, we encourage you to apply!

This vacancy covers 4 active projects, and we will determine the best fit for you based on your technical background and interests. We are currently hiring for 4 open positions, specifically:

• 2x Frontend Developer (with backend experience)
• 2x Backend Developer

About the Projects

• Project 1 – Transportation Platform: A large-scale logistics and transportation system. The team of 10 is looking for one Frontend Developer (with backend experience) and one dedicated Backend Developer.
• Project 2 – Invoicing & Expense Management System: A robust web platform for managing invoices, expenses, and payments. This 7-person team is actively seeking one Frontend Developer with solid backend expertise.
• Project 3 – Dating Application: A cross-platform app focused on social interaction and matching algorithms, where we need one Backend Developer.
• Project 4 – Activity Tracking App: A lifestyle application for tracking user activities and analytics, also seeking one Backend Developer.

Requirements (Tech Stack & Skills)

• Strong foundation in JavaScript—you can explain core concepts of functional programming.
• Hands-on experience with TypeScript, React, and Next.js.
• Practical backend experience using Node.js with frameworks such as Fastify or NestJS (we rarely use Express).
• Thorough understanding of modern development practices, including clean code, CI/CD pipelines, and rigorous code reviews.
• Familiarity with Agile/Scrum methodologies and collaboration tools (e.g., Jira, Git, ClickUp).
• English level: Upper-Intermediate or higher (for seamless international team communication).

We are looking for a hands-on Customer Support Process Owner to strengthen and modernize our customer support processes.

If you’re experienced in support process design, enjoy working with tech teams and AI tools, and love turning user feedback into actionable improvements — this role is for you.

In this position, you’ll be responsible for setting up and improving our customer support tools and processes, automating workflows, experimenting with solutions, and building systems that scale.

Key Responsibilities

• Describe and document current and future customer support processes.
• Design and implement tools and workflows to monitor and improve these processes.
• Systematize feedback from users and team members, turning it into clear tasks.
• Formulate and test hypotheses for process improvements.
• Manage a backlog of support-related improvements, experiments, and tool updates.
• Set clear tasks for developers and collaborate with tech teams to implement tooling changes.
• Act as a bridge between local support teams, developers, and stakeholders to align needs and drive execution.
• Create processes to ensure bugs are addressed by tech teams within SLA.

What You Bring to the Table

• Analytical mindset and confidence working with data (Google Sheets/Excel a must; SQL, Power BI a plus).
• Experience setting up and optimizing customer support processes, including SLAs, OKRs, and support metrics (NPS, CSAT).
• Familiarity with tools like Jira, Zendesk, or similar CRM/support platforms.
• Ability to structure tasks and manage cross-functional collaboration effectively.
• Comfortable working with AI tools and leveraging them to enhance automation and insights.
• Skilled at troubleshooting and proactive in experimenting with new ideas.
• Intermediate or higher level of English (B1+).
• Experience working with product and tech teams, including task-setting.
• Experience in managing user feedback (customer support, tech support, CX, QC etc.).
• Experience in a Lead or Owner position (mandatory).

Nice to have

• Experience in process design and optimization.
• Background in customer support, tech support, QC, or CX.
• Experience working with multicultural and distributed teams.
• Ability to read product documentation and configure new tools independently.

Why Lalafo?

• Impact & Ownership: You’ll own automation and support process improvements across multiple markets.
• Experimentation Culture: Your ideas will be tested and scaled.
• Flat & Collaborative: Direct work with decision-makers and engineers.
• Flexibility: Hybrid or remote work (Kyiv, Cherkasy, Poznan, or any location).
• Growth: Work in a supportive, data-driven environment with opportunities to learn and experiment.

This is not a people management role — perfect for someone who wants to focus on systems, automation, experimentation, and continuous improvement.

Ready to take our customer support to the next level? Let’s talk.

We are hiring a Senior Frontend Engineer (React) to build core product features and raise the performance and reliability of a web app. You will ship end-to-end: technical design, implementation, tests, docs, and deployment. We work remote and async-first with clear written communication. Our stack (indicative): React 18, TypeScript 5, Vite, TanStack Query, Zustand, React Router, Tailwind + Radix UI, Storybook 8, Vitest + Testing Library, MSW, Chromatic, Sentry, AG Grid, Tiptap, Chart.js.

Job Requirements:

• Strong production experience with React + TypeScript.
• Solid understanding of state and data-layer patterns (TanStack Query or similar) and routing (React Router).
• Comfortable with Tailwind and headless UI primitives (Radix UI); forms (React Hook Form + Zod) a plus.
• Confident with testing and CI-based workflows; good grasp of web performance and security basics.
• Fluent English communication skills (both written and verbal).

• Senior: 5+ years FE experience with evidence of architectural ownership.

   

     Job Resposibilities:

• Delivering user-facing features with React 18 + TypeScript from discovery to production.
• Designing composable UI and evolve our design system (Storybook, tokens, theming, Radix UI + Tailwind).
• Building complex data experiences (tables/grids, filters, virtualization) with AG Grid or TanStack Table, and rich editors with Tiptap when needed.
• Owning data fetching/caching with TanStack Query; integrate REST/GraphQL APIs and WebSocket streams.
• Improving performance (code-splitting, memoization, virtualization) and UX metrics (LCP/INP).
• Maintaining quality: unit/component tests (Vitest + Testing Library), mock APIs (MSW), visual testing (Chromatic), and error monitoring (Sentry).
• Strengthening DX and CI (Vite, ESLint/Prettier, lint-staged, Husky, conventional commits).
• Leading reviews/RFCs, mentor teammates, and drive architectural decisions.
  
  Job Benefits:
• Competitive and Attractive Pay.
• Flexible hours for a better work-life balance.
• Work your way: Hybrid flexibility to fit your life.
• 21 vacation + 7 no-questions-asked sick days per year.
• Career growth: Continuous Development & Performance Reviews.

About GenAI Works

GenAI Works is the largest AI community in the world. We help people and businesses discover, learn and grow in an AI enabled world. 

Our platform brings together millions of AI curious minds through LinkedIn, newsletters, education products and community driven content. Email is one of our most important channels. We have a large and highly engaged subscriber base that relies on us for trusted insights, education and product updates.

We are now expanding our marketing capability and looking for someone to take full ownership of our email ecosystem.

Role Overview

We are hiring a highly organized Email Marketing Manager who can build and run a best in class email program while improving the structure, consistency and performance of all outbound communication.

You will own email strategy and lifecycle execution across newsletters, product announcements and community content. You will also create clear briefs for our content and design teams so that campaigns are delivered with quality and cohesion at scale.

This role is suited to someone who is proactive, structured and comfortable taking initiative. You will not be expected to produce every asset yourself. Your strength should be orchestration, clarity of briefing and operational excellence. You should be confident using AI tools throughout your workflow.

Key Responsibilities

• Develop and execute email marketing strategies, including newsletters, lifecycle campaigns, and product updates.
• Manage CRM systems, including segmentation, data hygiene, workflows, and migrations.
• Collaborate with content, design, and data teams through clear briefs to align messaging with product and community goals.
• Leverage AI tools to enhance personalization, automation, and campaign efficiency.
• Maintain campaign calendars, monitor performance, and identify opportunities for process improvements.
• Operate independently with strong ownership, organization, and attention to detail.
   

Personal Qualities

• Self starter mentality with the ability to work autonomously.
• Proactive problem solver who anticipates needs and takes initiative.
• Collaborative, clear communicator and comfortable managing cross functional work.
• Curious, adaptable and excited to work in a fast moving AI environment.
   

What Success Looks Like in the First 90 Days

• A structured and consistent email cadence across all key segments.
• Clear briefing processes in place that improve collaboration with the content team.
• A defined CRM transition plan with accurate data and minimal disruption.
   

Customer: A global automotive/defence company developing autonomous solutions for moving vehicles. The company has a $15B valuation and a strong international presence.
 

Requirements

• 6+ years of experience in software development
• ReactJS + TypeScript — must have
• Backend experience with Golang / Python / Java or another backend/server-side language
• PostgreSQL
• Git
• Docker (nice to have)
• Upper-intermediate English level

Nice to have:

• Customer-oriented mindset — previous client-facing experience and comfort with direct communication

Responsibilities

• Design and implement large or complex parts of the software
• Develop unit, integration, and automated end-to-end tests
• Participate in requirements clarification sessions and raise questions regarding task inputs and requirements
• Peer-review design and code with senior specialists; proactively request reviews
• Promote clean code practices and good design principles (modularity, reuse, extensibility) and mentor others
• Participate in project/team meetings and contribute relevant input
• Join conference calls and face-to-face meetings with the Customer

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including Welltech, Boosters, Reface, RetouchMe, and plenty of smaller apps that scale with us. We are currently looking for a Support specialist L2\L3.

From a Support Specialist L2\L3, we expect fast and effective integration of the Mobile SDK and a reduction of time when something goes wrong on the client side. Additionally, you will be required to assist with configuration when needed and verify the work of the client’s developers to ensure they are implementing everything correctly.

Key Responsibilities:

 - Ensure fast and smooth integration of clients’ mobile applications.
- Provide technical consultations to clients.
- Communicate with Dev and QA teams to resolve clients’ issues quickly.
- Collect and systematize customer feedback.
- Translate customer needs into clear technical tasks for developers.
- Provide technical support for IT products (1–2 years of experience).
- Communicate effectively with B2B clients and development teams.
- Maintain strong focus on results.

SKILLS AND EXPERIENCE:

- 2+ years of experience in the IT field
(preferably in QA or Support L2/L3 roles with in-depth work on mobile apps).
- Basic technical expertise and the ability to learn new tools quickly.
- English level B2 or higher.
- Understanding of Agile principles.
- Knowledge of Lean, Kanban, Scrum methodologies.
- Excellent communication skills.
- Understanding of SDLC.
- Ability to work confidently with AI productivity tools.

WOULD BE A PLUS:

 - Experience working with marketing SaaS and/or e-commerce projects.
- Ability to write code or read it with understanding.
- Participation in integration-focused projects, especially involving data exchange across systems.
- Practical experience with Atlassian Confluence, Trello, Google Docs.

WE OFFER:

• - Flexible 8-hour work schedule, Mon-Fri.
• - Opportunity to work remotely or with a hybrid schedule.
• -18 working days of vacation and official holidays off.
• - Partial compensation for English language courses and other educational programs;
• - An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo).