Jobs at Djinni

On behalf of our Client from France, Mobilunity is looking for a Backend Engineer – NestJS.

Our client is a table management software and CRM that enables restaurant owners to welcome their customers easily. The app is useful to manage booking requests and register new bookings. You can view all your bookings, day after day, wherever you are and optimize your restaurant’s occupation rate. Our client offers a commission-free booking solution that guarantees freedom above all. New technologies thus become the restaurateurs best allies for saving time and gaining customers while ensuring a direct relationship with them.

Their goal is to become the #1 growth platform for Restaurants. They believe that restaurants have become lifestyle brands, and with forward-thinking digital products, restauranteurs will create the same perfect experience online as they already do offline, resulting in a more valuable, loyalty-led business.

Requirements:

• 5+ years building backend applications with NestJS
• Strong product ownership with experience taking features from concept to production
• Experience designing scalable REST APIs and backend services
• Comfortable working with legacy codebases and improving existing systems
• Working knowledge of React
• Experience with AWS

• Active daily use of AI development tools (Claude Code, Cursor, Copilot)

   

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Design System Lead / Design Ops (Remote)

Our client is looking for a Design System Lead / Design Ops Specialist to help build an AI-friendly design system for an AI-first coaching platform.

This role sits at the intersection of product design, design systems, and AI-assisted prototyping. You will help create reusable UX patterns, scalable components, and structured documentation that improve collaboration between designers, engineers, and AI tools.

Responsibilities

Build and maintain a scalable Figma design system

Define reusable components, variants, tokens, layouts, and interaction patterns

Create clear and AI-friendly documentation for modern AI-assisted workflows

Collaborate with product, UX, and engineering teams to transform product flows into reusable UI patterns

Improve consistency between design and frontend implementation

Support rapid prototyping for dashboards, onboarding flows, feedback systems, and learning experiences

Establish Design Ops processes including naming conventions, governance, QA, versioning, and component adoption

Requirements

4+ years of experience in UI/UX, Product Design, Design Systems, or Design Ops

Strong expertise with Figma: components, variants, auto-layout, variables, design tokens, and prototyping

Experience building or maintaining design systems for complex digital products

Ability to simplify complex product logic into scalable UX patterns

Understanding of design-to-code workflows and collaboration with frontend engineers

Interest in AI-assisted design workflows and modern prototyping tools

English — Upper-Intermediate or higher

Nice to Have

Experience with AI products, gaming, coaching platforms, educational products, analytics systems, or complex dashboards

Familiarity with tools such as Cursor, Claude Code, Figma MCP, v0, Lovable, Framer, Webflow, or Storybook

Basic frontend knowledge (HTML, CSS, React, Tailwind)

Experience creating structured documentation for both humans and AI systems

Interest in strategy games or skill-based products

What Success Looks Like

A clean, scalable, AI-friendly design system

Faster feature prototyping without losing consistency

Improved design-to-development collaboration

AI-assisted tools generating outputs aligned with product patterns and UI logic

Conditions

Remote

Flexible collaboration

Long-term product opportunity

Delivery Manager

We are a boutique software development company working with international clients to build and grow digital products.

We are looking for a Delivery Manager who will own project delivery, client communication, and team coordination. This is not a purely administrative Project Manager role. We need someone who can proactively identify risks, manage expectations, and ensure successful delivery across multiple projects.

Responsibilities

Own end-to-end delivery for assigned projects and clients

Lead client communication, status meetings, and regular reporting

Ensure projects are delivered on time and with expected quality

Coordinate the work of developers, designers.

Identify delivery risks early and drive mitigation plans

Manage scope changes and align expectations with clients

Track project progress, milestones, and release plans

Remove blockers and improve delivery efficiency

Ensure transparency for both clients and internal stakeholders

Contribute to improving delivery processes and operational excellence

Support project onboarding and handover from sales/presales

Requirements

2+ years of experience as a Delivery Manager, Project Manager, or similar role in IT

Strong understanding of the Software Development Lifecycle (SDLC)

Experience working with outsourcing and/or outstaffing projects

Experience managing client relationships and stakeholder communication

Solid understanding of Agile methodologies (Scrum, Kanban)

Hands-on experience with Jira, Confluence, Notion, or similar tools

Ability to manage multiple projects simultaneously

Strong problem-solving and decision-making skills

Upper-Intermediate or higher English level (written and spoken)

Nice to Have

Experience with Upwork as project manager.

Experience in a small or growing software development company

Basic technical understanding of web and mobile development

Experience working with US and European clients

Background in account management or customer success

About the Role

We are not looking for a Jira administrator or a status collector.

We are looking for someone who takes ownership of delivery outcomes, proactively manages risks, aligns teams and clients, and ensures projects move forward predictably and successfully.

We’re looking for a strong Head of Customer Support to join an international iGaming project and build a high-performing support function for Canada, Australia & New Zealand 

This is a great opportunity for someone who loves building things from scratch, knows how casino players think, and can turn Customer Support into a real part of the customer experience and retention strategy.

🔥 What you’ll own:

• Build and scale the Customer Support department from the ground up
• Hire, onboard, train, and develop a strong 24/7 support team
• Design the team structure, shifts, workflows, and escalation matrix
• Set up SLA, KPI, QA standards and performance reporting
• Manage player communication across live chat, email, and other channels
• Handle complex cases related to deposits, withdrawals, KYC, bonuses, accounts, and VIP players
• Build smooth cooperation with Payments, Risk, CRM/Retention, and Product teams
• Implement helpdesk tools, automation, knowledge base, scripts, and AI solutions
• Analyze player feedback and turn support insights into improvements across the customer journey
• Continuously improve CSAT, response time, resolution quality, and team efficiency

🎯 What we’re looking for:

• Proven experience as a Head / Lead of Customer Support in iGaming / Online Casino
• Strong B2C and player-facing support experience
• Experience building or significantly scaling a support team
• Solid understanding of casino operations and the player journey
• Hands-on knowledge of SLA, CSAT, FCR, response/resolution time, QA and workforce management
• Experience with 24/7 and multilingual support operations
• Strong leadership, ownership, and decision-making skills
• Confident English for working with international teams and Tier-1 players

⭐ A big plus:

• Experience with Canada, Australia, New Zealand or other Tier-1 markets
• Experience launching Customer Support for a new casino/product
• VIP Support expertise
• Experience with Zendesk, Intercom, Freshdesk, LiveChat or similar platforms
• Support automation and AI implementation experience

💫 Why join us?

You’ll join an international project at an early stage, with the freedom to build the Support function your way rather than inherit years of outdated processes.

You’ll have direct impact on team structure, tools, processes, customer experience, and the way Support works together with Product, Payments, Risk and Retention.

🌍 GEO: Canada / Australia / New Zealand
🏠 Format: Remote
⏰ Employment: Full-time
🎰 Industry: iGaming / Online Casino

We are seeking an experienced Mainframe Developer to design, develop, maintain, and support enterprise applications running on IBM Mainframe platforms. The ideal candidate will have expertise in COBOL programming, JCL, DB2, CICS, VSAM, and z/OS environments. This role involves working closely with business analysts, architects, QA teams, and production support teams to deliver reliable, high-performance mainframe solutions.

Key Responsibilities

• Design, develop, test, and maintain mainframe applications using COBOL, JCL, CICS, and DB2.
• Analyze business requirements and prepare technical design specifications.
• Develop and enhance batch and online transaction processing applications.
• Write, modify, and optimize COBOL programs for performance and maintainability.
• Develop and maintain JCL for batch processing, scheduling, and automation.
• Create and optimize SQL queries, stored procedures, and database objects in DB2.
• Develop and maintain CICS online applications and transaction programs.
• Work with VSAM datasets, file processing, and data migration activities.
• Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Troubleshoot production issues, perform root cause analysis, and implement corrective actions.
• Support application deployments, system upgrades, and release management activities.
• Participate in code reviews and ensure adherence to development standards and best practices.
• Prepare and maintain technical documentation, design documents, and operational procedures.
• Collaborate with cross-functional teams including infrastructure, database administrators, QA, and business users.
• Support application modernization initiatives and integration with distributed systems.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–10+ years of experience in IBM Mainframe application development.
• Strong programming experience with COBOL.
• Hands-on experience with JCL, CICS, and DB2.
• Experience working in IBM z/OS environments.
• Knowledge of VSAM file structures and file handling.
• Strong debugging, analytical, and problem-solving skills.
• Experience with software development lifecycle (SDLC) methodologies.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with IBM z/OS Connect and REST API integration.
• Knowledge of Mainframe modernization initiatives.
• Experience integrating mainframe applications with cloud or distributed systems.
• Familiarity with Agile/Scrum development methodologies.
• Experience with DevOps practices for mainframe applications.
• IBM Mainframe certifications are a plus.

Soft Skills

• Strong analytical and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to quality.

Production Support Responsibilities

• Provide Level 2/Level 3 production support for mainframe applications.
• Investigate and resolve application incidents and batch failures.
• Monitor daily batch processing and online transactions.
• Perform root cause analysis and implement permanent fixes.
• Support disaster recovery and business continuity activities.
• Coordinate application deployments and production releases.
• Ensure compliance with enterprise security and operational standards.

Nice to Have

• Experience with Financial Services, Banking, Insurance, Healthcare, or Retail domains.
• Knowledge of Java or .NET integration with mainframe systems.
• Experience with API enablement of legacy applications.
• Familiarity with cloud integration and hybrid architecture.
• Experience with CI/CD pipelines for mainframe applications.

ClickUp Administrator & IT Support Specialist

Full-Time | Remote | Contractor

Schedule: Monday–Friday, 7:00 AM–4:00 PM Central Time (1-hour break)

About Us

We are a U.S.-based trucking and logistics company with a remote team. ClickUp is our central operating system for every department. We need someone who knows ClickUp deeply and can also provide general IT support across our SaaS stack.

What You'll Do

ClickUp Administration & Development (Primary Focus)

• Own and maintain the entire ClickUp workspace: Spaces, Folders, Lists, Views, Dashboards, Custom Fields, permissions, and templates.
• Build and optimize native ClickUp Automations for business workflows.
• Build, configure, and improve ClickUp AI Skills and AI Agents.
• Create and manage task templates, recurring tasks, and standardized workflows.
• Configure and maintain advanced Views, Dashboards, and reporting.
• Manage workspace permissions, roles, and guest access.
• Implement new ClickUp features as they are released.
• Support all team members on ClickUp usage, configuration, and best practices.
• Ensure the workspace stays clean, consistent, and efficient.

IT Technical Support

• Serve as the first point of contact for internal technical issues.
• Troubleshoot login, access, email, phone, browser, file-sharing, and application problems.
• Contact vendor support when needed; manage tickets through to resolution.
• Support the team across Google Workspace, RingCentral, and other business platforms.

SaaS Account Administration

• Create, update, and remove user accounts across company systems.
• Manage permissions, roles, groups, and multi-factor authentication.
• Complete technical onboarding and offboarding for team members.

Automation Project Coordination

• Hire and manage freelance developers (primarily via Upwork) for short-term automation and integration projects.
• Write clear project briefs with scope, requirements, and acceptance criteria.
• Review and QA deliverables before deployment.
• Track project timelines and budgets.
• Ensure completed work functions correctly in production.

Requirements

• Minimum 1 year of hands-on ClickUp administration experience, active within the last 6 months. This is non-negotiable.
• Deep knowledge of ClickUp Business plan features: Automations, AI Skills, AI Agents, Custom Fields, Views, Dashboards, Templates, Permissions, Goals, Portfolios, Workload, and Time Tracking.
• Ability to build ClickUp Automations from scratch for real business processes.
• Ability to build and configure ClickUp AI Skills and AI Agents.
• Experience designing and maintaining workspace architecture (Spaces, Folders, Lists, workflows).
• Google Workspace administration experience.
• Internal IT support or help-desk experience.
• Ability to manage freelancers or external contractors on technical projects.
• Proficiency with AI tools and prompt writing.
• Strong written and spoken English.
• Highly organized with strong attention to detail.
• Available during required working hours (U.S. Central Time).

Nice to Have

• RingCentral or similar VoIP/phone system experience.
• Experience with transportation or logistics software.
• Familiarity with MDM platforms, password managers, or remote-support tools.
• Basic knowledge of AWS, Linux, Docker, or SSH.
• Experience hiring on Upwork or similar freelancer platforms.
• Ukrainian or Russian language skills.

This Role Does Not Include

• Software development, coding, or API engineering.
• Advanced DevOps or infrastructure management.
• HR, training, or documentation ownership.
• Departmental operations or management decisions.

Hiring Process

1. Screening questions
2. Short interview
3. Live ClickUp deep-dive test: You will be tested on workspace setup, automations, AI features, templates, workflows, permissions, and Business plan functionality via screen share. You must demonstrate real, current proficiency.
4. Paid practical task
5. Final decision

To Apply

Describe your ClickUp experience with specifics: what you built, how long you have used it, and when you last used it. Include a screen recording or screenshots of a workspace you have administered. Generic applications will not be reviewed.

• вести соціальні мережі креаторів та інфлюенсерів;
• формувати та реалізовувати індивідуальні контент-стратегії;
• створювати контент-плани з урахуванням позиціонування та особливостей кожного personal brand;
• готувати ідеї, референси, сценарії та ТЗ для створення контенту;
• координувати підготовку, погодження та своєчасну публікацію контенту;
• адаптувати контент під Instagram, TikTok, X/Twitter і Telegram;
• працювати з CTA, посиланнями та конверсійними механіками;
• ставити задачі креаторам та контролювати їх виконання;
• аналізувати показники соціальних мереж та ефективність контенту;
• тестувати нові формати, креативи та механіки просування;
• стежити за актуальними трендами та механіками платформ.

• від 2 років досвіду в SMM;
• практичний досвід роботи з Instagram, TikTok, X/Twitter і Telegram;
• розуміння контент-стратегії, CTA, воронок та механік залучення аудиторії;
• уміння створювати контент-плани, ТЗ та зрозумілі інструкції;
• досвід роботи з аналітикою соціальних мереж: охоплення, ER, переходи, CTR, підписки та конверсії;
• уміння працювати з даними, знаходити точки росту та перевіряти гіпотези;
• розуміння принципів розвитку personal brand;
• організованість, відповідальність та дотримання дедлайнів;
• впевнена комунікація та готовність працювати з міжнародною командою;
• англійська на рівні, достатньому для роботи з контентом та платформами;
• володіння Figma, Photoshop або Canva.

• досвід роботи з creator economy, influencer marketing, talent management або entertainment;
• досвід роботи з dating / lifestyle / beauty / fashion / entertainment нішами;
• досвід роботи з міжнародними ринками;
• розуміння японської культури та специфіки японської аудиторії;
• досвід у performance-маркетингу та побудові конверсійних воронок;
• навички базового монтажу, дизайну або роботи з AI-інструментами;
• портфоліо з конкретними результатами та кейсами.

• Перегляд резюме.
• Знайомство з рекрутером.
• Тестове завдання.
• Технічне інтерв'ю з Head of Marketing та керівником SMM департаменту.

We are looking for a Middle AI/ML Engineer to develop and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will focus on building and iterating on machine learning and LLM-based solutions, integrating them into Foundry workflows to support analytics, automation, and decision-making. You will collaborate closely with data engineers, business analysts, and domain experts to deliver practical, production-ready AI solutions.

Responsibilities:

• Develop and enhance machine learning and AI models to support predictive analytics, classification, forecasting, and AI-assisted workflows.
• Build AI and ML solutions within Palantir Foundry, using Python and existing Foundry pipelines, Ontology objects, and workflows.
• Apply LLMs and NLP techniques (e.g. prompt engineering, fine-tuning, embeddings, retrieval-augmented workflows) using Palantir AIP for enterprise use cases.
• Collaborate with data engineers to understand data sources, ensure data quality, and prepare datasets for model training and inference.
• Conduct experiments, evaluate model performance, and iterate on features and model approaches.
• Integrate AI models into Foundry workflows to surface insights and support business processes.
• Support model deployment and monitoring by following established team standards and best practices.
• Work closely with business and domain stakeholders to translate requirements into practical AI-driven solutions.
• Document model behavior, assumptions, and limitations to support transparency and compliance.
• Stay up to date with applied AI and GenAI trends and contribute ideas under guidance from senior team members.

Requirements:

• 3+ years of experience in machine learning, AI engineering, or applied data science.
• Strong Python skills; experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Hands-on experience with LLMs, NLP, or GenAI use cases (e.g. prompt design, embeddings, text classification, summarization).
• Practical understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and iteration.
• Experience working with structured data (tabular, time series); exposure to text or unstructured data is a plus.
• Familiarity with enterprise data environments and collaborative development workflows.
• Ability to clearly explain model results and AI behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to have: 

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).

We are looking for a motivated and responsible Project Manager/Business Analyst to join our team. 

Required language: English C1 — Advanced
 

ROLE DESCRIPTION

You’ll become part of the Project Management team, working closely with our clients, developers, and technical experts.

Your main goal will be to understand client needs, translate them into clear and actionable technical requirements, coordinate project implementation, and ensure successful delivery.

RESPONSIBILITIES

Business Analysis:

• Communicate and collaborate with stakeholders and clients to elicit, formalize, and maintain requirements (during project implementation).
• Create user stories with clear acceptance criteria, low-fidelity wireframes, and business process descriptions.
• Validate interface designs and approve features based on BA specifications.
• Analyze, document, and manage requirements throughout the project lifecycle.

Project Management:

• Own project planning and scope management — define milestones, prioritize tasks, and control delivery timelines.
• Coordinate cross-functional teams (developers, designers, QA) to ensure alignment and delivery quality.
• Manage communication with clients throughout the project — set expectations, run demos, gather feedback.
• Participate in pre-sales and project estimation activities with sales and tech leads.
• Track project risks and develop mitigation strategies.
• Keep project documentation and backlog up to date.

REQUIREMENTS:

• 2–3+ years of experience in project management and/or business analysis of IT projects.
• Strong Upper-Intermediate or Advanced English (written and spoken).
• Understanding of business analysis principles and software development methodologies (Scrum / Agile).
• Understanding of the IT industry and the software development lifecycle (SDLC).
• Familiarity with REST API, HTML, and CSS.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple workstreams simultaneously and stay delivery-focused.
• Sense of humor :-)
• Basic knowledge of at least one programming language — a plus.
• Experience with task management tools (e.g., Jira, Confluence, ClickUp) — a plus.
• Active using AI in daily work
   

WHY JOIN US:

We have deep expertise in FinTech trends and bring together a team of specialists with an engineering mindset.
You’ll work on meaningful products in the investment and crowdfunding domain and have room to grow as both a Project Manager and a Business Analyst.

Looking forward to seeing you as part of our team!
 

About the Role

InterLink is seeking an experienced Project Manager with the background in software development and IT to join our Project Management Office (PMO). Our PMs are responsible for end-to-end project delivery across various sectors. They collaborate closely with clients, developers, and stakeholders, ensuring smooth project execution using Agile methodologies, particularly Scrum.

Responsibilities

As a Project Manager at InterLink, you will:

• manage project delivery from initiation to closure;
• define project scope, goals, and deliverables;
• plan and manage project resources;
• oversee Agile ceremonies (daily stand-ups, sprints);
• manage client communication and expectations;
• ensure timely delivery and alignment with client requirements.

What We Offer

InterLink offers the right candidates:

• a contract-based cooperation;
• work in a dynamic, motivated team;
• opportunities to manage diverse and impactful projects;
• an open knowledge-sharing culture and modern project infrastructure.

If you have experience in product development, project management in outsourcing is twice as fun! You get the satisfaction of delivering a tangible, measurable product while enjoying the variety of working across different domains—keeping things dynamic and preventing boredom.

Expectations

This is what is expected from the successful candidate on this position:

• Long-term Commitment. Our projects are usually long-term. That's why we ask our team members for a minimum of 1 year commitment from their side.
• Full-time Work. Our customers expect us to work full-time on their projects, so we kindly ask our team members the same. On average this means 40 hours per week.
• Synced Schedule. The nature of our projects requires maximum schedule overlap for effective collaboration between everyone involved.

• Team Meetings. We believe that clear communication is the key to success. Our teams have regular meetings: daily sync-ups, planning sessions, code review.
   

  Required Skills:

• We look for the candidates who have:
• minimum 2 years of experience in management in a technology-driven environment;
• good understanding of SDLC and practical experience of running software development projects is a must;
• experience with Agile methodologies;
• ability to make well-informed decisions confidently and take full responsibility for their outcomes;
• strong leadership, planning and communication skills;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Recruitment Stages:

• application registration via google form
• technical quiz
• interview with PMO
• interview with CEO (optional)
• offer

CleverFiles is an American product company with Ukrainian roots that has been developing software for users worldwide since 2009. Our flagship product is Disk Drill, a data recovery application available for macOS and Windows.

The product helps users recover lost files, photos, documents, and other crucial data. We operate in the data recovery software niche, where quality, reliability, an intuitive interface, and user trust are of utmost importance.

Disk Drill is not the only product in the CleverFiles portfolio. We also develop Clever Cleaner, an iPhone cleaning app, Clever AI Humanizer, a tool for humanizing AI-generated content, as well as several new products currently in development.

About you:

• 3+ years of experience with C++;
• Understanding of various data serialization and data representation formats like SQLite, JSON, plist, XML, and Protobuf blobs;
• Strong ability to dissect and comprehend codebases;
• Git/GitHub;
• Foundational OS APIs;
• WinAPI for Windows;

• POSIX, Core Foundation, and Foundation for macOS.

   

What You Will Be Doing:

• Engage in reverse engineering of binary formats and various file systems;
• First, familiarize yourself and focus primarily on supporting and fixing existing codebase;
• Once feeling confident with the product’s backend, develop new features and explore other (sometimes “exotic”) file systems and data formats;
• Collaborate with the team of likeminded pro’s to optimize code for both size and speed;
• Enhance overall product performance.
   

Nice to have:

• Objective-C, Swift, and C#;
• Understanding at least one of major file systems (NTFS, FAT32, EXT4, etc.) and how they manage data;

• UI/UX experience.

   

What we offer:

• Part-time format;
• Flexible schedule that adapts to your rhythm;
• Full freedom of action in decision-making regarding budgets and channels;
• Competitive salary;
• Fast hiring and onboarding processes;
• Health insurance and wellness bonuses;
• Quarterly bonuses for performance, innovation, and workflow improvements;
• Paid time off (PTO) and days off, with financial compensation for unused days;
• Exciting projects and challenges.

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is looking for a Product Marketing Manager with a strong content mindset, sharp market instincts, and the ability to turn ideas into awareness, credibility, and demand.
This role is for someone who understands that great marketing starts with great narratives. Someone who knows how technical audiences think, how modern software teams operate, and how to create content that feels relevant, credible, and worth reading.
You’ll help define how the market sees us, shape our category, and make sure we consistently show up in the right places.

The platform is already live and has paying customers, helping R&D teams significantly increase development speed and efficiency by reducing manual work and enabling engineers to focus only on high-impact tasks.

Key Requirements:
🔹 4+ years of experience in Product Marketing, Content Marketing, Brand, Growth or related roles;
🔹 Strong understanding of LinkedIn, Reddit and modern organic distribution channels;
🔹 Background in software development or experience in engineering environments;
🔹 Understanding of developer workflows, SDLC and R&D processes;
🔹 Experience creating content for B2B / technical audiences;
🔹 Exceptional English writing and storytelling skills;
🔹 Experience marketing to engineers, product teams or technical leaders;
🔹 Ability to translate technical concepts into clear messaging;
🔹 High ownership, self-direction, builder mentality;
🔹 Strong judgment in tone, positioning and narrative;
🔹 Startup experience, ability to build from zero;
🔹 Strong communication skills and comfort working with international teams;

Big Advantage:
🔹 Experience marketing to CTOs, VP Engineering, or R&D leaders;
🔹 Experience with AI products, developer tools, DevOps, or engineering platforms;
🔹 Community-building experience;
🔹 Design, video, or creative production skills;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Define and refine positioning, messaging and category narrative;
🔹 Build awareness on LinkedIn, Reddit and other relevant channels;
🔹 Create and publish content: founder posts, thought leadership, product stories, campaigns;
🔹 Translate product features into business value for technical and business audiences;
🔹 Develop brand voice, tone and narrative across all touchpoints;
🔹 Manage and grow communities (Reddit, Discord, Slack, etc.);
🔹 Work with founders, customers and prospects to understand market language and pain points;
🔹 Test and scale growth ideas based on performance;
🔹 Support go-to-market strategy and sales materials (case studies, decks, etc.);
🔹 Gather customer feedback to influence positioning and product direction;
🔹 Measure and analyze marketing performance (awareness, engagement, conversion);
🔹 Help build demand in an emerging market;
🔹 Act as a bridge between product and market, deeply understanding SDLC and developer needs;

Interview stages:
🔹 HR Interview;
🔹 Screening Call;
🔹 Technical Deep Dive;
🔹 Team Fit Conversation ;
🔹 Final Review & Decision;
🔹 Reference Check;
🔹 Offer;

We are looking for a Middle+ Automation QA Engineer to join our team and contribute to the development of a high-load financial exchange platform. The product operates in a domain with elevated quality, reliability, and performance requirements.

Responsibilities:

• Develop and maintain automated tests using Playwright + TypeScript.
• Design scalable and maintainable test architecture.
• Contribute to the overall test automation strategy.
• Perform UI and API test automation.
• Analyze defects and participate in root cause investigations.
• Collaborate with developers and product teams.
• Participate in code reviews and quality initiatives.
• Help improve QA processes and best practices.
   

Requirements:

• 2+ years of experience in QA / Test Automation.
• Solid hands-on experience with Playwright.
• Strong knowledge of TypeScript / JavaScript.
• Experience with UI test automation.
• Experience with API testing / automation.
• Understanding of SDLC and QA methodologies.
• Experience working with Git.
• Understanding of CI/CD pipelines.
• English level: Intermediate or higher.
   

Nice to have:

• Experience with high-load or complex systems.
• Experience in fintech / trading / financial products.
• Knowledge of REST / network protocols.
• Experience with test reporting & debugging tools.
   

What We Offer

• Modern technology stack and engineering practices
• Flexible working conditions.
• Legal support.
• Paid sick leaves and medical insurance.
• Paid vacations.
• Free English classes.

About Us

WTT Solutions is an IT outsourcing company specializing in web and mobile development for clients across the USA and Europe. We build scalable products, provide development teams, and support our partners with long-term technology expertise.

Responsibilities

• Oversee delivery processes and drive successful project outcomes.
• Coordinate development, QA, PM, and stakeholder teams.
• Plan, manage, and optimize product delivery roadmaps.
• Improve internal processes, productivity, and transparency.
• Maintain and grow strong client relationships.
• Manage risks, reporting, and project milestones.
• Participate in presales, estimate work scope, and support decision-making.

Requirements

• 3+ years of experience as a Delivery Manager / Product Owner / CPO
• Prior experience in IT outsourcing or outstaffing — must.
• Based in Europe, the EU, or Ukraine — must. Candidates based in Asia are not considered.
• Solid understanding of SDLC, Agile frameworks (Scrum/Kanban).
• Experience managing multiple teams and projects (10+ people).
• Advanced English level.
• Strong communication, facilitation, and conflict-resolution skills.

Nice to Have

• Technical background (BA / Engineering / Architecture).
• Experience with presales and client presentations.

• Knowledge of product analytics and roadmap planning.

   

  We Offer

• Competitive compensation with scheduled reviews.
• Remote-first culture with flexible working hours.
• Support from leadership, PMO, recruitment, and tech teams.
• Participation in strategic company growth and decision-making.
• Friendly culture, transparency, and fast approvals.