Jobs at Djinni

We are looking for an experienced Web Engineer who is passionate about delivering exceptional user experiences. You’ll be working across multiple digital products including our core platform, marketing websites, Shopify storefront, and Builder.io-based content. This role involves close collaboration with design, product, and backend teams to bring seamless and performing web interfaces to life.

You’ll help shape our frontend architecture, build reusable components, and optimize both performance and maintainability. If you’re excited about customer experience, performance, and clean UI code — we’d love to hear from you.

Responsibilities

• Develop responsive, scalable web applications using Next.JS, ReactJS and TypeScript
• Build and maintain customer-facing experiences for the web platform and Shopify store
• Integrate Builder.io-based content management into product and marketing pages
• Translate Figma/UX/UI designs into high-quality code
• Maintain and evolve a reusable design system and component library
• Work closely with backend engineers to consume RESTful APIs
• Conduct thorough cross-browser and cross-device testing
• Participate in code reviews, contribute to technical documentation
• Support continuous improvement of frontend build tools and processes
• Collaborate in Agile teams using Scrum/Kanban methodologies

Requirements

• BS/MS degree in Computer Science, Engineering, or related field
• 5+ years of experience building modern web applications
• Strong proficiency in ReactJS, Next.JS, JavaScript (ES6+), and TypeScript
• Experience working with Shopify: themes, Liquid templates, storefront APIs, and custom apps
• Familiarity with Builder.io and headless CMS integrations
• Advanced skills in HTML5, CSS3, SASS/LESS, and responsive design principles
• Comfortable with frontend build tools such as Webpack, Gulp, Grunt
• Experience using Git for source control and versioning
• Understanding of RESTful service integration
• Knowledge of testing tools and practices for frontend code
• Ability to thrive in a fast-paced, collaborative team environment
• Bonus: familiarity with Java or full-stack development is a plus

About the Company

Twin Pines Apps is a product IT company building subscription-based digital products in productivity, self-development, health&fitness niches for the English-speaking market.

We build products from scratch — no legacy systems, no technical debt — with a strong focus on scalability, speed, and engineering quality. 

What’s important to know:

🌍 HQ in Cyprus. We operate in an international environment with transparent legal and financial processes.
💰 Financial stability. We have a secured 24-month investment runway, covering both team growth and marketing budgets.
👥 Experienced founder - a serial entrepreneur with a successful exit who understands how to build and scale products from zero to meaningful results.
⚙️ Products already in development. We move quickly from idea to execution and are actively preparing products for market launch.

About the Role

We are looking for a Marketing Measurement & Attribution Analyst to take ownership of server-side tracking, attribution accuracy, and subscription revenue alignment.

This is not a BI or reporting role.
This role is about ensuring clean marketing signals and controllable performance scaling from day one.

You will play a key role in making sure advertising platforms optimize based on correct revenue data and that performance decisions are grounded in reliable attribution.
 

Key Responsibilities

• Set up and maintain server-to-server (S2S) tracking
• Implement and validate Conversion API (Meta / Google)
• Manage postbacks and event deduplication (event_id)
• Align Stripe subscription revenue with advertising platforms
• Handle refunds, failed payments, and net revenue corrections
• Diagnose discrepancies between Ads, backend, and Stripe data
• Ensure accurate attribution across web and iOS (ATT, SKAN)
• Maintain data integrity and improve marketing signal quality

Requirements
Experience

• 3–6+ years in performance / marketing analytics
• Proven hands-on experience with S2S tracking
• Experience working with Meta Ads and Google Ads
• Experience with subscription-based products
• Experience reconciling Ads ↔ backend / Stripe data
• Experience working with both web and iOS

Hard Skills

• Strong understanding of:
  • Conversion API
  • Postbacks
  • event_id and deduplication
  • Attribution windows
  • Subscription lifecycle (initial, rebill, churn, refund)
• Understanding of gross vs net revenue logic
• Experience handling refund and failed payment scenarios
• Structured debugging and discrepancy analysis
• Comfortable with SQL and technical validation

Soft Skills

• Ownership mindset and accountability for data quality
• Structured problem-solving approach
• Strong attention to detail
• Understanding of how attribution impacts CAC and LTV
• Clear communication with both marketing and engineering teams

• Proactive attitude toward improving tracking and signal accuracy

   

Why It’s Great to Join Us

• Opportunity to launch and shape the marketing measurement function from scratch
• High level of autonomy and ownership
• Work with modern tools and solutions
• Collaborate with experienced experts
• Direct impact on product performance and user growth
• Minimal bureaucracy, maximum trust and efficiency
• Opportunity to grow with the company: both horizontally and in scope of influence

Working Conditions

• Remote format
• Flexible working hours
• B2B contract
• Fully transparent gross compensation
• Salary paid in USD or EUR
• Paid vacation and sick leave

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

Skylum allows millions of photographers to make incredible images. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.

Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we’ve built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory.
 

Responsibilities:

Launch and Test an Ambassador Program 

• Design and get approval for the Ambassador Program structure (roles, tiers, value proposition, motivation system).
• Launch a pilot version of the program.
• Recruit 10–20 active ambassadors.
• Ensure at least 60% of ambassadors remain active (content creation, activities, participation).
• Generate the first UGC cases or community-led initiatives driven by ambassadors.

Increase Engagement in Existing Communities 

• Launch a consistent content plan for the Facebook group.
• Improve engagement rate (posts, comments, reactions).
• Introduce at least 2 new interaction formats (discussions, AMAs, polls, challenges).
• Identify and segment the core audience (active members, potential ambassadors).

Connect External (Marketing) and Internal (Product) Community Circles 

• Launch at least 1–2 community-driven product initiatives (challenge, feedback program, beta testing).
• Collect and structure user feedback for the product team.
• Establish a regular process for transferring insights to Product and Marketing teams.

Integrate Community into Email Marketing

• Launch or revamp a community/education-focused email track.
• Execute at least 1–2 email campaigns related to community, ambassadors, or education.
• Track and analyze initial engagement metrics (open rate, CTR).

Build a Feedback Loop

• Establish a monthly reporting system for Product Managers, aggregating community pain points, feature requests, and ideas that meaningfully impact the product roadmap.
   

Requirements:

• Community Management: Proven hands-on experience launching, growing, moderating, and scaling online or hybrid communities.
• Project Management: Ability to lead initiatives end-to-end — from ideation and task definition to execution and measurable outcomes.
• Systems & Analytical Thinking: Ability to see community as a system and make data-informed decisions.
• Process & Structure Building: Experience creating timelines, content plans, recurring activity rhythms, and internal workflows.
• Moderation & Operational Management: Ability to manage multiple workstreams while maintaining community standards and quality.
• Content Mindset: Strong writing skills and ability to design engagement scenarios, announcements, discussion formats, and educational content.
• Community Data & Metrics: Ability to analyze engagement, participation, UGC, event involvement, and basic retention metrics.
• AI Fluency: Advanced proficiency in at least two AI tools for marketing, research, productivity, or related areas.

What mindset we value:

• Proactivity & Initiative: Ability to independently propose ideas, test hypotheses, and drive them to results.
• Leadership in Communication: Ability to guide and inspire a community while being a trusted point of contact.
• Creative Thinking: Ability to develop innovative engagement and growth formats.
• Strategic Thinking: Understanding how community impacts product, brand, and business outcomes.
• Empathy & Trust-Building: Genuine interest in people and long-term relationship building.
• Engagement Culture Creation: Ability to create an environment where members feel motivated to participate.
• Structured & Responsible: Ability to manage processes independently without micromanagement.
• Diplomacy: Ability to maintain professionalism and psychological safety in challenging situations.
• Ecosystem Thinking: Viewing the community as part of a broader product and educational ecosystem rather than as a standalone channel.

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;
• Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

If you are looking forward to working with true professionals and simply amazing people & product — we are waiting for your CV!

We are looking for a data-driven VIP Analyst to strengthen our VIP and High-Value Player strategy across Casino and Sportsbook verticals. In this role, you will own VIP performance analytics, bonus efficiency evaluation, behavioral segmentation, and manager impact measurement across multiple brands and geographies.

You will play a key role in maximizing VIP lifetime value (LTV), optimizing bonus ROI, and detecting early churn or risk signals within high-value cohorts.
 

HOW YOU WILL MAKE AN IMPACT
 

1. VIP & High-Value Player Analytics

• Build and maintain a unified VIP analytics framework across Casino and Sportsbook products.
• Develop behavioral segmentation models based on betting activity, frequency, stake size, product mix, payment behavior, and engagement patterns — not just deposit volume.
• Conduct cross-brand and geo analysis (Tier 1 / Tier 2 / Tier 3 markets).
• Analyze VIP lifecycle: acquisition → activation → growth → retention → churn.
• Monitor and optimize key metrics: GGR, NGR, ARPU, LTV, Hold %, Bet Frequency, Average Stake.
   

2. Bonus ROI & Offer Optimization

• Measure ROI of VIP bonuses, free bets, cashback, reloads, and personalized offers.
• Analyze uplift impact on GGR, NGR, retention, and wagering behavior.
• Lead A/B testing of VIP promotions and incentive mechanics.
• Identify bonus abuse patterns and inefficient incentive structures.
• Ensure bonus cost aligns with profitability and margin targets.
   

3. VIP Manager Performance & Contact Strategy

• Evaluate impact of VIP manager contact rate on player retention, GGR, and NGR.
• Measure player performance before and after VIP assignment.
• Build KPI frameworks for VIP managers (retention rate, reactivation rate, revenue uplift, churn prevention).
• Optimize segmentation rules for VIP flows and assignment logic.
• Support data-driven decision-making for VIP team leads.
   

4. Risk, Fraud & Early Churn Detection

• Detect abnormal deposit and betting patterns (spikes, sharp betting behavior, bonus abuse).
• Identify early churn signals (decline in bet frequency, reduced stake size, inactivity trends).
• Collaborate with Risk & Fraud teams to monitor suspicious VIP behavior.
• Build automated alerts for high-risk or high-opportunity VIP accounts.
• Support responsible gaming monitoring within VIP cohorts.
   

5. Reporting & Data Infrastructure

• Own daily, weekly, and monthly VIP performance reporting.
• Deliver individual VIP dashboards to support personalized account management.
• Ensure consistency of VIP tagging, segmentation logic, and reporting across brands.
• Automate reporting processes and improve analytics infrastructure.
• Maintain transparency of GGR vs NGR impact in reporting.
   

6. Experiments & Product Impact

• Take analytical ownership of experiments related to payments, withdrawals, limits, VIP flows, CRM mechanics, and loyalty programs.
• Evaluate impact of operational changes on betting activity and VIP profitability.
• Translate analytical findings into clear business recommendations with financial implications.
• Partner with Product, CRM, Payments, and Risk teams.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in iGaming (Casino / Sportsbook) analytics.
• Strong SQL skills (experience working with large transactional betting datasets).
• Solid understanding of GGR, NGR, Hold %, LTV, churn rate, bonus cost mechanics.
• Experience with BI tools (Power BI / Tableau / Looker).
• Experience with A/B testing and experiment evaluation.
• Strong business mindset and ability to communicate insights to non-technical stakeholders.
   

Nice to Have

• Experience with churn prediction or behavioral modeling.
• Knowledge of sharp betting detection and bonus abuse patterns.
• Experience with Python (Pandas, statistical analysis).
• Familiarity with regulatory requirements across Tier 1 markets.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for an experienced and results-driven PPC Specialist with a strong background in iGaming, Gambling, or Betting verticals. This role requires deep expertise in traffic acquisition, campaign optimization, and working with Tier 1 GEOs. You will be responsible for launching, analyzing, and scaling ad campaigns across multiple platforms while ensuring compliance with KPIs and traffic quality standards.
 

HOW YOU WILL MAKE AN IMPACT

• Launch and optimize ad campaigns across platforms (Google Ads, Bing, Meta, TikTok, UAC, Push, Native, and more)
• Conduct A/B testing of creatives, landing pages, and audiences
• Work with trackers and analytical tools for performance monitoring
• Monitor and meet KPIs related to ROI, FTD, and traffic qualit
• Plan and allocate budgets across different GEOs
• Research and test new traffic sources and marketing hypotheses
• Collaborate with SEO specialists, designers, and content teams to create high-converting creatives, pre-landers, and landing pages
• Work with semantic core for both brand and non-brand campaigns
• Prepare regular performance reports and provide actionable insights for optimization
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of experience in PPC, including at least 1.5 years in iGaming/Gambling/Betting
• Hands-on experience with offshore casino brands (minimum 1 year)
• Proficiency with advertising platforms: Google Ads, Meta Ads, TikTok Ads, PropellerAds, etc.
• In-depth understanding of black hat techniques, cloaking, and moderation bypass strategies
• Strong analytical skills: ability to work with ROI, CPA, LTV, CTR, CR, Funnels
• English proficiency — Intermediate+ (ability to manage ad accounts, communicate with support teams, and handle offers)
• Experience working with large advertising budgets and making independent optimization and scaling decisions
   

Nice to Have:

• Experience in building custom funnels and flows
• Knowledge of anti-detect browsers and advanced tracker setups
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and driven VIP Team Lead to manage and grow a high-performing team focused on player retention and revenue generation in the iGaming industry. The ideal candidate has a strong background in managing  VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead the day-to-day operations, ensure excellent service for high-value players, and drive team alignment with overall business goals

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, ensuring daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs: retention, ARPPU, redeposit rate, second deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value customers.
• Handle escalated cases and complex communication scenarios.
• Align team efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimized player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing  VIP account teams in iGaming (mandatory).
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• English level: B2+.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: German language. 

Job Details:

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: English language. 

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position of Junior Dealer/Risk Monitoring Manager.

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop).

Working Hours: Monday to Friday, 9 hours per day, Weekly Shifts 07:00-16:00, 09:00 – 18:00, 15:00-00:00
Vacation - unpaid.

Main Responsibilities 
•    Daily management and monitoring of the Trading Platforms to ensure their smooth operation 
•    Performing routine monitoring tasks to ascertain system performance
•    Reviewing client accounts upon requests relating to trading activity and/or platform performance and providing resolution for such inquiries 
•    Execution of client orders and assisting clients with inquiries in line with company policy and procedures
•    Responsible for running complex reporting and its analysis as required by company management 
•    Answering tickets in company’s systems.

Main Requirements 
•    Bachelor's degree in mathematics, Economics, Finance or any other relevant field (advantage)
•    Previous work experience in a similar role and especially in dealing room (advantage)
•    Good knowledge of Microsoft Excel (advantage)
•    B2+ English, both oral and written (must)

For more details, we can discuss via phone call or online interview.

DevOps Engineer (part-time with a transition to full-time)

📍 Location: Fully Remote

🗣 Languages: English B2

💼 Level: Mid-Senior / Senior

🔥 About Us

OpsWorks.Co is an international outsourcing DevOps company and an official AWS Advanced Tier Partner. Since 2017, we have been helping clients worldwide transform their IT infrastructure, implement DevOps practices, and build reliable cloud solutions.

🎯 Our mission: Ensure clients have reliable, scalable, and secure infrastructure while improving the efficiency of their IT processes.
 

We are looking for a specialist to join our team starting in a part-time format, with a transition to full-time.

The transition is planned after approximately one month, but it can happen much sooner — within 1–2 weeks — depending on the candidate’s performance and engagement.
 

🚀 What Awaits You:

• Flexible schedule with no fixed workload
• Work on diverse projects (from small to large-scale)
• Communication with PMs and sometimes directly with international clients on technical matters

🛠 Key Responsibilities

• Design and implement IT infrastructure
• Audit and improve existing systems
• Advise clients on technical matters
• Build and optimize CI/CD pipelines
• Automate routine tasks
• Monitor systems and prevent incidents

📊 Tech Stack

Main Focus:

• Linux systems and networking fundamentals (TCP/IP)
• AWS
• At least one configuration management tool: Ansible, Puppet, SaltStack, Chef
• CI/CD with GitLab CI
• Docker
• Kubernetes
• RDBMS and knowledge of NoSQL
• Strong scripting skills (Python, Bash)
• Terraform / Terragrunt

Nice to Have:

• Containerization and orchestration (Docker/Rkt, ECS, K8s, or similar)
• Experience with cloud platforms (AWS, Azure, Google Cloud)
• Understanding of microservices architecture
• Understanding of Infrastructure as Code (IaC)
• Experience with Keycloak, HashiCorp Vault, RabbitMQ

🎯 Ideal Candidate

✅ 3+ years of experience as a DevOps engineer

✅ English — B2 or higher, strong enough for client communication

✅ Ability to work independently and organize your workflow

✅ Willingness to work on diverse projects with a flexible schedule

✅ Excellent time management and project organization skills

🚀 Hiring Process

1️⃣ Screening with a recruiter

2️⃣ Technical interview

3️⃣ Offer

We are seeking a hands-on Tech Lead / Solution Architect to shape and scale our next-generation iGaming platform. This role blends deep technical expertise, architectural design, and leadership skills to ensure our systems meet the demands of high-volume, real-time, and regulated environments.

Requirements:

• Proven experience in building Monolithic, Microservices, and Event-driven architectures, including decomposition of legacy systems into scalable microservices.
• Designing and implementing high availability (HA), fault-tolerant, and load-balanced solutions for large-scale, high-traffic applications.
• Orchestration Engines: Hands-on experience with workflow orchestration platforms (e.g., Camunda, Temporal) for process automation and distributed workflows.
• Strong expertise in designing scalable database schemas and managing both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) systems with focus on performance optimization and horizontal scaling, Rabbit, Kafka.
• Knowledge of VMware-based infrastructure as well as modern container orchestration platforms (Docker, Kubernetes). Nice to have: Apache Spark, Hadoop.
• Building robust CI/CD pipelines using GitLab CI/CD, enabling continuous delivery and deployment across complex environments.
• Practical development skills in PHP (Laravel, Laravel Octane), Node.js, JavaScript, Next.js, React. 
• Setup and integration of monitoring/alerting systems (Prometheus, Grafana, Kibana, ELK Stack, Sentry) for proactive issue detection and performance analysis.
• Deep understanding of automation-first approaches, infrastructure as code, and collaboration between development and operations.
• Proven ability to lead teams, mentor engineers, and align technical decisions with business goals. Skilled at translating business requirements into efficient technical solutions.
• Experience in using AI technologies

Nice to Have:

• Experience analyzing technical risks and defining mitigation strategies.
• Expertise in building PoC (Proof of Concept) and MVP (Minimum Viable Product) to validate business ideas quickly.
• Familiarity with architectural modeling tools (Lucidchart, Draw.io, C4 Model).
• Experience in multi-region deployments and scaling distributed systems across hybrid environments (cloud + on-premise VMware setups).
• Background in designing mission-critical financial, e-commerce, or enterprise-grade systems with strict SLAs and compliance requirements.

Responsibilities:

• Evaluation and clarification of incoming functional business requirements from customers and business analytics in specification format;
• Creation of technical specifications following functional business requirements;
• Building of services and infrastructure architecture according to technical specifications;
• Control of compliance of new solutions to the general architecture;
• Technical risks evaluation for services performance and infrastructure, and potential solutions development for mitigation;
• Services and infrastructure evolving and optimization;
• Performance, security, and stress testing planning and supervision found vulnerabilities and issues resolving;
• Architecture and technical solutions presentation and discussion with technical Leads and members;
• Supervision of technical solutions compliance to project requirements;
• Maintenance of technical documentation and development regulations;
• Requirements analysis, technical design, scope decomposition, and estimation with the technical teams;
• New projects and services of the company evaluation for compliance with the existing regulations and methodologies;
• Mentor development team members and Senior technical staff in the architecture area;
• Establishment and development of new technological practices for the company.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.
• English classes.

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

We are looking for a Compensation & Benefits Manager who will be responsible for managing the design, administration, and execution of compensation programs inside our company, including salaries, bonuses, pay structures, and grading frameworks. This role ensures that compensation practices are competitive, equitable, and aligned with business strategy, while maintaining internal fairness and compliance.
 

Responsibilities:

• Develop, maintain, and continuously update job grading frameworks and salary ranges aligned with market trends and internal strategy
• Conduct regular market salary benchmarking using external survey data to assess competitiveness of compensation levels
• Analyze differences between internal compensation and market benchmarks, and provide data-driven recommendations for salary adjustments
• Manage the annual salary review process, including data preparation, validation, and alignment with approved compensation budgets
• Perform job evaluations using established methodologies and ensure consistency with job descriptions and competency frameworks
• Ensure internal pay equity and compliance with labor laws, regulations, and internal compensation policies and governance standards
• Manage bonus and incentive programs by overseeing calculations, validations, approvals, and timely payout processes
• Prepare compensation analytics, dashboards, and insights to support decision-making by leadership, HR, and business stakeholders
   

Requirements:

• 4+ years of experience in Compensation & Benefits or Total Rewards, preferably in a global FinTech, tech, or high-growth environment
• Mentorship background or experience building or managing teams
• Strong experience with global salary benchmarking, market surveys, and compensation data analysis across multiple regions
• Proven expertise in job evaluation methodologies and development of global job grading and salary structures
• Hands-on experience managing annual salary review cycles and global compensation budgeting processes
• Solid knowledge of pay equity principles, labor law compliance, and governance in a multinational context
• Experience designing and managing bonus and incentive programs aligned with performance and business outcomes
• Advanced analytical skills with strong Excel proficiency; experience working with HRIS and compensation reporting tools
• Ability to partner effectively with Finance, Payroll, HRBPs, and senior business stakeholders in a global organization
   

We offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00