Jobs at Djinni

Contract Software Engineer (AI Applications / Full Stack Builder)

• Remote
• Hourly Contract
• Project-based (20–60 hrs/week)
   

We're looking for a highly autonomous Full Stack Software Engineer who thrives in fast-paced environments and can independently build complete applications from concept to deployment.

About the Company

Our client is a stealth AI company developing infrastructure that powers reinforcement learning (RL) environments for leading AI labs. Their systems operate directly within modern AI training loops, helping shape how advanced AI models are evaluated, improved, and deployed.

This is production-focused engineering with real-world impact — not research for research’s sake.

What You'll Do

• Build full-stack applications end-to-end (frontend, backend, infrastructure)
• Translate loosely defined ideas into production-ready systems
• Design and implement systems supporting RL environments and AI agent workflows
• Deliver high-quality software quickly while maintaining scalability and maintainability

• Collaborate directly with founders, researchers, and engineering leadership

   

How You'll Work

• Own a single project from start to finish
• Report directly to an Engineering Manager
• Operate with a high degree of autonomy and minimal oversight
• Use modern AI development tools (Cursor, Claude Code, Codex, etc.) to accelerate delivery
• Review, validate, and take ownership of all generated code
• Independently move from idea → architecture → deployment

Requirements

• Proven experience building and shipping production applications end-to-end
• Strong full-stack engineering background, including:
  • React
  • TypeScript
  • Python
  • FastAPI
  • Modern web architectures
• Strong understanding of:
  • System design and engineering tradeoffs
  • Debugging and performance optimization
  • Writing maintainable, production-grade code
• Experience working independently in startup, freelance, or fast-moving environments

• Ability to use AI coding tools effectively without relying on "vibe coding"

   

Nice to Have

• Experience with LLMs, AI agents, or AI-powered applications
• Experience building data pipelines or web scraping systems

• Familiarity with modern monorepo architectures and developer tooling

   

Ideal Candidate

• Has built and deployed multiple real-world products
• Thinks in systems rather than isolated tasks
• Comfortable owning architecture and implementation decisions
• Uses AI as an accelerator, not a replacement for engineering judgment
• Delivers results with minimal guidance

Who are we?

Sempico Solutions is an international telecom company and business messaging service built around our own product — the Gatum messaging platform. We help our clients deliver different types of messages, such as marketing campaigns, verification messages, OTPs (one-time passwords), and more.

Our mission is to provide fast, simple, and reliable communication between businesses and customers — through SMS and messaging apps — with global reach, anywhere, always.

Our benefits:

• Work in a fast-growing product company where you can grow together with the business.
• Annual paid vacation of 24 calendar days and paid sick leave.
• Remote working format.
• Convenient working hours from Monday to Friday from 9:00 to 18:00 UTC+2 (including 1 hour for lunch).
• Competitive salary: base rate with an opportunity to review each 6 months.
• Step-by-step onboarding and training process - you'll have a dedicated Support Specialist as your mentor from day one.
• Planning your individual career path together with your manager (growth to Support Specialist within 12–18 months).
• Reimbursement of expenses for professional development courses/certifications (up to 75% in agreement with the management).
• Strong positive product-company culture with a good sense of humor.

What about the team?

🏡 100% remote | 🌎 Global team

At our company, everyone is on a first-name basis. There's no unnecessary bureaucracy. We work together, support each other, and move toward common goals. At Sempico Solutions, you'll quickly feel what it means to be a real part of the Team.

Requirements

At Sempico Solutions, we're looking for a proactive and technically curious Technical Support (Escalation Level 1) who is ready to be the first human line of support in the chain: AI → L1 (you) → Support Specialist → CTO.

You are someone who enjoys digging into new systems, isn't afraid to read logs and documentation, and communicates clearly and calmly — even under pressure.

Our ideal candidate has:

• Ability to clearly express thoughts in written communication — structured, professional, client-oriented.
• Responsibility, honesty, and punctuality: you close tickets properly, or escalate with full context — you don't leave things hanging.
• Analytical mindset: ability to break a problem into components, form a hypothesis, and verify it.
• Confidence working in Linux terminal (navigation, reading logs, basic commands) and Windows.
• Basic knowledge of network protocols (TCP/IP, DNS, HTTP) - you can explain what ping, traceroute, and nslookup tell you.
• Basic ability to read tcpdump output at packet level.
• Basic SQL skills (SELECT, WHERE, JOIN) - for diagnosing account state, traffic, and DLR records.
• Readiness to work across multiple channels simultaneously (Telegram, WhatsApp, Teams, HelpCrunch, email) and prioritize in real time.
• Fluent Ukrainian (C1 or native) and English at B2 Upper Intermediate level or higher (both spoken and written).
• Calm and professional behavior with clients, even in difficult conversations - no emotional reactions, no empty promises.
• Eagerness to learn and grow - you try to figure things out yourself first, but aren't afraid to ask.
• Be technically equipped - our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Nice to have:

• Experience in technical or customer support (IT / telecom).
• Basic knowledge of SMS / SMPP / CPaaS.
• Experience with HelpCrunch, Zendesk, Intercom, or similar ticketing systems.
• Basic scripting skills (Bash / Python) for routine tasks.
• Experience with Jira / Trello.
• Experience maintaining documentation or FAQ.
• Technical education or self-education in networking / IT.

What You'll Do

• Handle client tickets escalated from AI Support - perform first-level diagnosis and resolve or escalate with full context.
• Diagnose issues at the first human level: read logs, query the database, analyze tcpdump output.
• Work across all client communication channels: Telegram, WhatsApp, Teams, HelpCrunch, and email.
• Escalate to the Support Specialist with complete context - steps to reproduce, hypotheses, relevant data - so the next person can pick it up without asking questions.
• Fully cover the Support Specialist role during their absence.
• Build and maintain the knowledge base: document recurring cases and their resolutions.
• Monitor alerts during working hours as the first human line of response.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

The product is an all-inclusive cloud-native cybersecurity platform designed for threat detection, investigation, and response. It focuses on incident response and proactive threat management across diverse cloud environments and hosted applications. The platform delivers panoramic visibility into cloud assets, automated workflows to accelerate analysis, and rich contextual data to support accurate threat identification and remediation. It operates at enterprise scale, handling large volumes of event and log data, and has been trusted by leading global organizations to mitigate high-profile security incidents. Engineers face complex challenges in surfacing real-time security insights through intuitive user interfaces and maintaining performance under heavy data loads.

About the Role:

We are seeking a Senior Frontend Developer to own and advance our front-end architecture, processes, and methodologies. In this role, you will drive end-to-end feature delivery—from solution design and implementation through testing and release—collaborating closely with design, product, and backend teams. You will introduce and refine AI-driven coding workflows, mentor peers through code reviews, and champion best practices for maintainable, high-performance code. This position offers significant autonomy and the opportunity to shape the developer experience, reduce technical debt, and directly impact the security outcomes of enterprise customers.

Key Responsibilities:

• Design and implement user-facing features using React and TypeScript.
• Develop and configure AI-assisted coding pipelines with agentic workflows and cloud code tools.
• Conduct code reviews to ensure coding standards and application performance.
• Build and maintain automated testing suites, including end-to-end tests.
• Own the full lifecycle of features, from requirement analysis and architecture to deployment and maintenance.
• Collaborate with backend engineers, product managers, and designers to deliver cohesive solutions on schedule.
• Drive process improvements, manage technical debt, and document architectural decisions.
• Identify and integrate new front-end technologies and practices to enhance product quality and development efficiency.
• Troubleshoot and resolve production issues, contributing to continuous delivery and reliability.

Required Competence and Skills:

• 8+ years of professional front-end development experience.
• 5+ years of hands-on experience with React and its ecosystem.
• Advanced proficiency in TypeScript.
• Expertise in HTML, CSS, and modern JavaScript (ES6+).
• Experience with front-end testing frameworks and end-to-end testing tools.
• Proven track record of delivering features through the complete development lifecycle.
• At least 6 months of practical experience building features with AI agent coding tools and cloud code frameworks (e.g.Codex-based tools).
• Ability to set up and optimize AI-driven workflows, including crafting prompts and defining automation rules.
• Strong problem-solving skills, attention to detail, and a sense of ownership.
• Excellent verbal and written English communication skills and ability to work effectively with cross-functional teams.

About us: 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We're looking for a UX Writer to join our mobile product design team and help shape the experience for millions of users worldwide. You'll work closely with designers and POs to craft copy that makes complex interactions feel simple, clear, and human.

Your impact:

• Write and refine microcopy across the full app: onboarding flows, error messages, paywalls, success screens, empty states, notifications, and more.
• Collaborate directly with designers in Figma to address user needs and deliver seamless, intuitive experiences.
• Work with POs to understand product goals, user context, and flow logic and translate that into copy decisions.
• Apply insights from UX research and user testing to improve clarity and resonance of in-app language.
• Maintain and evolve our content style guide to keep voice, tone, and terminology consistent across the product
   

About you:

• 1–3 years of experience writing UX copy for digital products (mobile experience is a strong plus).
• Advanced English—both written and spoken. You write with clarity, precision, and appropriate tone.
• Solid understanding of UX principles: flows, information hierarchy, user needs.
• Comfortable working in Figma.
• Able to manage multiple priorities, ask the right questions, and advocate for your ideas.
• A team player who takes shared ownership of outcomes.
• Comfortable using AI tools in a writing context.
   

Nice to have:

• Portfolio or writing samples with your thinking process.
• Experience with A/B testing or data-informed copy decisions.
• Experience maintaining or contributing to a content style guide.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.
 

We're helping a company replace their current fully outsourced, underperforming India-based team with a strong team that we're assembling in Eastern Europe.
 

The company is an early-stage healthtech startup replacing legacy benefits infrastructure with a modern, proprietary platform — mobile apps, multi-stakeholder portals, and claims tooling — and building the engineering team to own it from the ground up. The startup is successful, well funded and profitable, so you don't ever have to worry about the company closing doors.
 

We're hiring 3-4 middle-to-senior level developers. 
 

Tech Stack: Java Spring Boot, React, AWS. Native mobile apps.
 

As a Senior Developer, you'll be a core contributor to building and maintaining a modern healthtech platform. You'll work closely with the Tech Lead to implement architectural standards, take ownership of features end-to-end, and help set the bar for code quality across the team. This is a hands-on role — you'll be deep in the codebase every day.
 

– You must be comfortable in Java and Spring Boot.

– You are comfortable working across front end (React) and back end.

– You are very comfortable using Claude Code and will show off your workflows on the interview
– Bonus points for knowledge of HIPAA compliance 

We are looking for a strategic and creative Marketing Manager to drive growth through multiple channels. You will lead social, paid, and partnership strategies for Smartist, the #1 art visualization app on the market.

What You’ll Do 🛠️

• Influencer Marketing: Identify, recruit, and manage relationships with art and design influencers to drive authentic brand advocacy.
• Affiliate Program: Build and scale our affiliate network, negotiating commissions and tracking performance to maximize revenue.
• Social Strategy: Manage social media channels and content to drive organic engagement.
• Paid Ads: Lead paid advertising efforts (Meta) to maximize ROI.
• Retention: Execute push and email campaigns to nurture and retain users.
• Analytics: Track campaign performance (ROAS, CPA) and optimize based on data.

What You’ll Need 🧠

• Experience: Proven track record in social media, influencer management, and affiliate marketing.
• Partnerships: Strong negotiation skills and experience managing creator relationships.
• Paid & CRM: Background in Paid Advertising (Meta) and retention tools (Push/Email).
• Communication: Fluent English with the ability to build strong relationships with partners.
• Mindset: A mix of creative flair for content and analytical thinking for performance.

What You’ll Get 🎁

• Work from Anywhere: A fully remote, flexible work setup.
• Ownership: Opportunity to shape the entire marketing function, including high-impact partnerships.
• Impact: Direct influence on user acquisition, brand identity, and revenue.
• Culture: A dynamic, innovative team at the intersection of art and technology.
• Compensation: Competitive salary based on experience.

We are currently hiring an expert-level WordPress developer to help out on our project Booking Agent Info (Bookingagentinfo.com). We currently have 1 WP developer, and looking to bring on an additional developer to help us finish urgent work.

We have 3 sites in which we need help building features for. These are our products.
 

This is not a standard WordPress role. We’re looking for someone with deep technical ability who can work across databases, write and integrate APIs, and develop advanced custom solutions—not just tweak templates. You should have experience building and scaling complex platforms beyond the basics of WordPress.
 

We are looking for someone who is ready to push hard, work with urgency, and take real ownership over what they build. If you’re someone who thrives in fast-paced environments, takes initiative without being asked, and wants to help drive a product forward—not just complete assigned tasks—this could be a great fit.

What We're Looking For:

• Hard Worker with Drive: You're not just looking for a 9–5 gig. You’re driven, committed, and not afraid to put in long hours when needed to help us hit important goals. You have the mindset and energy to push through product sprints and build something meaningful.
• Deep Technical Expertise: You go far beyond WordPress basics. You're comfortable working with PHP at a high level, managing and optimizing large databases, and building as well as integrating APIs from scratch.
• Proactivity and Initiative: You don’t wait for permission—you spot issues, propose improvements, and start building better solutions on your own.
• Product-Focused Mindset: You think beyond code and care about the user experience and business outcomes. You contribute thoughtful feedback that improves the product.
• Independent and Reliable: You don’t need to be micromanaged. You take ownership of your work and follow through with accountability.
• Thorough and Detail-Oriented: You test your own work, troubleshoot edge cases, and take pride in delivering clean, functional code.
• Experience Creating Multilingual Sites: You have experience making a site multilingual using plugins like Polylang or WPML
• Experience with Symfony is a plus
   

Requirements:

• Strong backend development experience with C++ (the bulk of the backend is built on a custom in-house framework)
• Hands-on experience with AWS, particularly S3
• Proficiency with Protobuf
• Experience deploying and operating services on Kubernetes, including performance-driven traffic routing to pods
• Performance engineering skills — hash-based routing, SSD-based caching, and memory-mapped files
• Solid systems / low-level fundamentals (there is no off-the-shelf framework to rely on — much of the stack is custom)
• Ability to work highly autonomously and drive work forward with minimal supervision
• Strong communication skills and experience working in distributed teams (Europe/Ukraine time zone; ~1–2 hours of daily overlap with a US-based team)
• Hands-on experience with AI-assisted development tools — e.g. Claude Code and Codex — including AI skills, plugins, and MCP (Model Context Protocol), with a clear understanding of how to boost personal productivity and code quality using AI tooling

Nice-to-Have:

• Familiarity with OpenTelemetry / observability tooling
• Understanding of LevelDB SSTable concepts and sorted, time-keyed data structures
• Familiarity with Python (used only for a small metadata/auth service)
• Basic DevOps skills

Key Responsibilities:

• Optimize the performance of the C++ data-streaming backend — efficient delivery of large recorded datasets to the browser
• Work on infrastructure-level optimizations: traffic routing to Kubernetes pods, hash-based routing, SSD-based caching, and memory-mapped files
• Operate within a custom data-handling stack — a C++ framework, a custom HTTP server, and a proprietary data format built on top of LevelDB SSTables and Protobuf
• Take ownership of performance work end-to-end, proactively identifying bottlenecks and driving solutions independently
• Collaborate with a primarily US-based team with ~1–2 hours of daily overlap, while working largely independently
• Participate in code reviews and design discussions

About the Project:

You'll join the engineering team of a leading technology company building autonomous mobility and robotics systems. The team develops an internal data visualization platform — a "video and data player" that renders 3D scenes, lidar, and audio recorded by autonomous vehicles. This role sits on the performance work stream: the backend reads on-vehicle data stored in S3, deserializes it from a custom, time-keyed format, and streams it to the browser. The data-transfer service is implemented in C++, and most of the platform's performance gains are expected to come from the backend.

This is a long-term engagement for a strong systems engineer who enjoys low-level performance work and is comfortable ramping on a heavily custom stack with high ownership and minimal supervision.

     We are looking for a talented and fast Motion Designer / Graphic Designer with proven experience in the iGaming industry for project-based collaboration.

     Our priority is creating high-converting promo creatives, banners, and motion ads for casino products.

     If we match well from the start, we are ready to provide a stable flow of tasks and move to long-term cooperation.

Responsibilities

• Create static and animated promo banners for bonuses, tournaments, offers, and casino campaigns
• Produce eye-catching motion creatives and short promo videos for traffic acquisition channels (Facebook, PPC, Telegram, etc.)
• Adapt existing creatives to multiple formats and sizes (Desktop, Mobile, Stories)
• Work with casino-style visual elements - slots, gold, chips, neon, particles, sparks, smoke, dynamic typography
• Generate and integrate AI-generated backgrounds and characters into final creatives
• Create dynamic motion graphics with strong visual impact and high CTR focus

Requirements

• Mandatory experience in iGaming / Gambling niche
• Strong understanding of casino visual style and promo mechanics
• Experience creating high-converting advertising creatives
• Strong skills in Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Premiere Pro (or analogues)
• Understanding of marketing and performance creatives
• Ability to create not just “beautiful visuals”, but creatives that attract attention and drive clicks
• Experience working with AI tools for image/background generation is a strong plus
• Ability to work fast without losing quality

Important Style Expectations

We are looking for someone who can create visuals that feel premium, dynamic, and aggressive in a good way.

Expected style includes:

• powerful text animations
• neon glow
• cinematic smoke
• sparks and particles
• rich casino atmosphere
• explosive but smooth motion
• modern promo aesthetics

Portfolio

Portfolio with gambling/iGaming cases is mandatory. Applications without relevant examples (banners, videos, promo creatives) will not be considered.

Conditions

• Freelance / project-based cooperation
• Payment per creative or per creative pack
• Long-term collaboration opportunity
• Stable task flow for strong performers

Роль

Це роль для сильного SEO Engineer / Technical SEO / Growth SEO Specialist, який хоче мати реальний вплив на product growth, контент-стратегію, website architecture, organic acquisition і довгострокову visibility продукту.

У ONU Health SEO — це не просто “оптимізувати сторінки”.

SEO для нас означає:

• побудувати органічний канал залучення користувачів;
• створити SEO-архітектуру навколо preventive health, symptoms, lab values, chronic diseases, checkups, medications, supplements, fitness, nutrition та longevity;
• працювати з YMYL / health-related content дуже акуратно;
• допомагати користувачам знаходити trustworthy health information;
• будувати scalable content system, який може рости на різних ринках;
• працювати разом із product, AI, design і engineering командою;
• створювати не просто traffic, а traffic, який конвертується в app installs, waitlist, signups і активних користувачів.

Ти будеш відповідати не лише за SEO-таски, а й за побудову SEO growth engine компанії.

Основні обов’язки

• Побудова SEO-стратегії для ONU Health з нуля.
• Technical SEO audit та постійна оптимізація сайту.
• Побудова SEO architecture для health-related content.
• Keyword research для B2C health, preventive health, symptoms, biomarkers, lab values, medications, supplements, fitness, nutrition, longevity.
• Створення структури landing pages, content hubs, glossary pages, health guides та programmatic SEO pages.
• Робота з indexation, crawlability, internal linking, sitemap, robots.txt, canonical tags.
• Оптимізація Core Web Vitals, page speed, mobile experience та technical performance.
• Впровадження structured data / schema markup.
• Робота з Google Search Console, GA4, Ahrefs / Semrush / Similarweb або іншими SEO tools.
• Пошук SEO opportunities через competitors, SERP analysis, keyword gaps та content gaps.
• Співпраця з copywriters, designers, product і developers.
• Побудова SEO content briefs для writers або AI-assisted content production.
• Контроль якості health-related content: claims, disclaimers, trust, sources, E-E-A-T.
• Валідація, щоб контент не виглядав як медична діагностика або небезпечна порада.
• Оптимізація conversion flow з organic traffic у waitlist / app download / onboarding.
• Побудова reporting system: rankings, impressions, CTR, traffic, conversions, CAC impact.
• Проведення SEO experiments і growth tests.
• У перспективі — побудова SEO / content growth команди навколо себе.

Що для нас важливо

• 3+ роки досвіду в SEO, бажано в B2C, SaaS, marketplace, health, wellness, fintech або content-heavy products.
• Сильне розуміння technical SEO.
• Досвід побудови SEO strategy, а не тільки виконання окремих задач.
• Розуміння як працюють search intent, topical authority, content clusters і internal linking.
• Досвід роботи з Google Search Console, GA4, Ahrefs / Semrush.
• Вміння аналізувати SERP і будувати контент не “по keywords”, а по user intent.
• Розуміння on-page SEO, technical SEO і content SEO.
• Вміння працювати з developers: ставити задачі, пояснювати impact, перевіряти implementation.
• Product mindset: розуміння, що SEO має приводити не просто traffic, а правильних користувачів.
• Growth mindset: готовність тестувати, міряти, ітеративно покращувати.
• Ownership mindset: не чекати ідеальних інструкцій, а самому бачити opportunities і ризики.
• Комфорт у стартапі, де процеси ще будуються.
• Уважність до деталей, особливо в health-related content.

Буде великим плюсом

• Досвід у healthtech, medtech, wellness, fitness, insurance або longevity продуктах.
• Досвід з YMYL / medical / health content.
• Розуміння E-E-A-T, trust signals, medical disclaimers і source-based content.
• Досвід запуску programmatic SEO.
• Досвід роботи з multi-language SEO: English / German / Ukrainian або інші ринки.
• Досвід SEO для mobile apps, app landing pages або ASO.
• Досвід з Webflow, Framer, WordPress, Headless CMS або custom frontend.
• Базове розуміння HTML, CSS, JavaScript rendering, SSR / CSR.
• Досвід із link building або digital PR.
• Досвід з AI-assisted content workflows.
• Розуміння privacy, GDPR і compliance-sensitive products.
• Досвід побудови SEO-напрямку з нуля.
• Досвід роботи в early-stage startup.

Чому це цікаво

💡 Великий scope — ти будеш відповідати не за один блог, а за organic growth engine міжнародного health product.

💎 Equity — можливість отримати частку в компанії на ранній стадії.

🧠 Вплив на фундамент — ти допоможеш побудувати SEO architecture, content system і growth process з самого початку.

🚀 Lead-track — можливість вирости в Head of SEO / Head of Growth / Organic Growth Lead разом із компанією.

🌍 Глобальна амбіція — ми будуємо не локальний сайт, а міжнародну health platform.

❤️ Сенс — це продукт, де якісний контент і правильна SEO-стратегія можуть допомогти людям краще розуміти своє здоров’я і діяти раніше.

Кого ми шукаємо по духу

Нам потрібна людина, яка хоче не просто “робити SEO”, а:

• мислити як співбудівник продукту;
• бачити SEO як стратегічний growth channel;
• розуміти, що в healthtech контент має бути не тільки оптимізованим, а й відповідальним;
• любити складні content-heavy і data-driven продукти;
• вміти будувати структуру там, де її ще немає;
• мати ownership за organic growth;
• хотіти залишити слід у фундаменті компанії.

We're looking for Technical Support Agents to join our 24/7 support team. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organized and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

Responsibilities

• Lead and manage the support organisation, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organised with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience working cross-functionally with engineering, product, and commercial teams
• Familiarity with support tooling, ticketing systems, and incident management platforms

• Background in platform-as-a-service or B2B2C business models

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

About the Company

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, and enterprise-grade integrations for clients worldwide. Specialized in building Crypto, Web3, and various White-Label Solutions, we are looking for a skilled QA Automation Engineer to help scale our automation infrastructure and elevate our quality assurance strategy.

In this role, you will be a core member of our engineering team, helping establish testing standards to ensure our cutting-edge crypto solutions meet enterprise-grade performance and reliability metrics. You will have an excellent opportunity to help transform our QA processes by introducing automation to a rapidly growing organization.

What You'll Do

You will act as a key driver for automation on your team, applying your technical expertise to expand robust automation frameworks while collaborating with our existing QA members. Your main responsibilities will include:

• Automation Implementation: Take hands-on responsibility for implementing, maintaining, and scaling automation practices across our core financial and crypto products.
• Framework Development: Build and extend end-to-end automation test suites using Playwright and TypeScript.
• Team Collaboration & Guidance: Work closely alongside a dedicated team of QA Engineers, helping them align with automation goals, share technical knowledge, and adopt automated workflows.
• Pipeline Integration: Partner with developers and DevOps engineers to integrate automated tests directly into our build pipelines (such as GitHub Actions).
• Real-Time & Data Testing: Work on stability, responsiveness, and accuracy of data-heavy and real-time interfaces (such as WebSockets) across various browsers.

Your AI & Automation Advantage

We believe AI is a powerful co-pilot for modern development and testing. We're looking for a QA who is eager to leverage AI tools to supercharge test generation, optimize test maintenance, and accelerate the team's transition toward automated workflows.

Who You Are

You are a proactive, detail-oriented, and adaptable engineer who thrives in a fast-paced environment. You are:

• A Clear Communicator: You can effectively articulate quality risks and technical testing strategies to your QA peers, developers, and stakeholders.
• A Problem-Solver: You are self-motivated, resilient, and possess strong critical thinking skills to debug complex, distributed systems.
• A Peer Mentor: You enjoy collaborating, pairing with manual testers, and contributing positively to a team culture built on continuous improvement.
• A Tech Enthusiast: You have a curious mindset with a keen interest in (or passion for) blockchain, cryptocurrency, and financial technology.

Qualifications

• English: Upper-Intermediate level of English or higher (both written and verbal).
• Experience: 2+ years of professional experience in Software Testing, with a proven track record of writing automated tests.
• Core Technical Skills:
  • Strong hands-on experience developing automation scripts using Playwright.
  • Proficiency in TypeScript or JavaScript.
  • Experience with API testing (RESTful APIs) and real-time data streaming technologies (WebSockets).
  • Good understanding of CI/CD concepts and automated test execution in development pipelines.
  • Proficient with Git version control and collaborative workflows.
• Education: A Bachelor's degree in Computer Science or a related field (or equivalent practical experience).

Bonus Points:

• Experience testing fintech applications, blockchain networks, smart contracts, or cryptocurrency exchanges.

We Offer

• Health & Wellness: Medical Insurance in Ukraine and a Multisport program in Poland.
• Flexibility & Infrastructure: Flexible working hours with access to modern offices in Ukraine and Poland (Wroclaw).
• Equipment: The company provides all necessary high-end hardware.
• Growth & Support: English classes up to three times a week, alongside corporate Mentoring and Educational Programs.
• Contractor Support: Complete tax and accounting services handled for Ukrainian contractors.
• Time Off: All official holidays alongside paid vacation and sick days.
• Culture: Regular corporate activities (incredible parties, team buildings, sports, and tech events) combined with an advanced bonus system.

CommerceMate is a full-service e-commerce agency based out of Los Angeles, California, with a great portfolio of clients and an excellent reputation.
 

The role and responsibilities:
QA Engineer is primarily a manual testing role (roughly 85% manual). The room to contribute on automation (roughly 15%) when you have the bandwidth:

• Own pre-launch and post-launch quality.
• Run functional, regression, cross-browser, and mobile testing on storefronts and checkout flows.
• Write clear, reproducible bug reports and track them in JIRA; document test cases in Confluence.
• Contribute to automation: run scripts, read logs to diagnose failures, and (preferred) maintain our existing test framework.
   

Skills required:

• Great communication skills: spoken and written English. We are direct-to-client.
• Comfortable with our tooling: JIRA, Confluence, GitHub, and Slack.
• Strong manual QA fundamentals: test case design, exploratory testing, regression testing, and disciplined bug reporting.
• Shopify and e-commerce background is a huge plus.
• Automation background at a minimum: able to run scripts and read through logs to investigate issues. Preferably experience with Cypress and JavaScript to contribute to our existing automation framework.
   

Job Type:

• 100% remote. Work where you want.
• Working hours: PST or close to it, so you can support the team as needed for releases and time-sensitive verification.
• Work split: roughly 85% manual testing, 15% automation. This is mostly a manual role; automation contribution is welcome when you have the bandwidth.
   

How to apply:

Please send us:

• Short description of a QA project or process you owned: what you tested, how you tested it, and the impact.
• Your resume or LinkedIn/PDF.

Financial Partnership Programs Manager (Apple Team)

📍 Cyprus (office-based, relocation support available)

ASBIS is an international IT & consumer electronics distributor operating across EMEA markets. We are currently looking for an experienced Financial Partnership Programs Manager to join the Apple Team and lead affordability and consumer finance programs across CIS markets.

This role combines commercial strategy, banking partnerships, consumer finance expertise, and sales enablement within the Apple ecosystem.

Responsibilities

• Develop and scale affordability programs across CIS markets
• Build partnerships with banks, payment providers, and financial institutions
• Create financing propositions for channel partners
• Drive demand for Apple products across B2B and B2C channels
• Analyze sales performance, pricing structures, and P&L metrics
• Evaluate and optimize financing program efficiency
• Benchmark global best practices and launch new partnership initiatives
• Collaborate closely with sales and product teams

Requirements

• 8+ years of experience in consumer finance, banking partnerships, or financial proposition development
• Strong understanding of banking products, payment schemes, installment programs, and affordability solutions
• Experience with POS lending, financing products, or retail banking partnerships
• Strong analytical and commercial mindset
• Experience working with P&L and pricing structures
• Excellent communication and presentation skills
• Advanced Excel skills; Power BI is a plus
• Fluent Russian and English (B2+)
• Willingness to relocate to Cyprus

We Offer

• Opportunity to work with globally recognized Apple products
• International environment and career growth opportunities
• Continuous professional development and training programs
• Dynamic international team and cross-functional collaboration