Jobs at Djinni

Mojam is on the hunt for a PRO Email Marketing Manager who loves gaming and wants to make a real impact! If you’re all about creating impactful customer journeys — we need you on our team! Join us and let’s take email marketing to the next level by craft campaigns that truly resonate with our community!

🦸 Your Superpowers

• 2+ years of experience in Email Marketing, CRM, or Retention Marketing
• Proficiency in email automation platforms, segmentation and personalized campaign creation
• Expertise in email deliverability and domain management, including Postmaster tools, with a focus on maintaining high deliverability rates
• Strong understanding of best practices in maintaining domain reputation, handling bounce rates, and optimizing inbox placement
• Strong copywriting skills — crafting engaging, high-converting content for different audience segments
• Experience with A/B testing, deliverability optimization, and performance tracking
• Analytical mindset with expertise in tools like GA4, Looker Studio, or similar for campaign reporting and lifecycle optimization
• Basic HTML/CSS knowledge for email template customization
• Results-driven approach, focusing on measurable improvements in open rates, CTRs and conversions
• English proficiency (B1 or higher)
• A passion for Counter-Strike and the gaming industry is a huge plus!

⚡️ What to do

• Develop and execute data-driven email campaigns to drive engagement and retention
• Optimize email segmentation, automation flows and personalized messaging
• Monitor key email metrics, analyze performance and implement improvements
• Collaborate with CRM, Product, and Analytics teams to align email strategies with broader retention goals
• Stay up to date on email marketing trends, best practices and industry innovations

🍪 Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with!

Ready to level up? 🎯Apply now and let’s build winning email campaigns! Hopefully welcome you to the Mojam team!

Let’s add more jam together 🚀

A successful digital marketing company is looking for a Junior/Middle Media Buyer (Crypto, FB) to join the Team.

We are expanding our team and looking for Junior and Middle Media Buyers to work on Crypto offers via Facebook.

We consider candidates with both solid experience and entry-level skills — the main thing is your motivation to grow in the crypto space.

Location: Limassol office

Schedule: Monday to Friday, 9:00 AM — 6:00 PM

What we expect:

— Basic or advanced experience in Facebook traffic buying

— Interest in the crypto industry

— Responsibility and willingness to work full-time from the office (Limassol)

We offer:

• Working in the dynamic environment
• Friendly atmosphere and great team experience
• Competitive salary

The Role

We’re looking for an ML Engineer who’s passionate about applied research and eager to work on the frontier of AI agent development. You’ll bridge research and production — exploring, prototyping, and deploying models that push the limits of what autonomous agents can do in real-world settings.

Key Responsibilities

• Conduct applied research to evaluate, fine-tune, and adapt large language models and other AI architectures for our use cases
• Prototype experimental models and pipelines, testing novel approaches to agent orchestration, prompt design, or retrieval-augmented generation (RAG)
• Design and run experiments, analyze results, and iterate rapidly to improve agent performance
• Build robust, reproducible pipelines for data collection, preprocessing, and training
• Collaborate with backend and product engineers to operationalize research prototypes into production services

Requirements

• 2–4 years of experience in applied ML research or an industry role with a strong R&D component
• Solid foundation in machine learning fundamentals and experience working with LLMs or NLP models
• Proficiency in Python and ML frameworks such as PyTorch or TensorFlow
• Hands-on experience designing experiments, evaluating models, and analyzing data
• Familiarity with literature reviews and an eagerness to stay up-to-date with emerging techniques

Nice to Haves

• Experience with vector databases, embeddings, or semantic search
• Familiarity with reinforcement learning from human feedback (RLHF)
• Familiarity with agent frameworks
• Contributions to open-source ML projects or published research papers

Why You Should Join

• Competitive equity & pay - get in early and own what you build.
• Work closely with experienced founders with a proven startup track record.
• Move fast, ship fast - no corporate bureaucracy.
• Shape the AI revolution in healthcare - massive market, untapped potential

We’re actively expanding our team and looking for an experienced Account Manager to join our in-house iGaming division.

We are v3nco — a group of performance-driven companies working exclusively with our own IT products in the gambling and crypto verticals since 2017. We're not an agency. We're the product owners.

What you’ll do:

• Sourcing and onboarding new direct advertisers (iGaming, Betting, Casino)
• Full-cycle management — from first contact to contract signing and ongoing support
• Managing and scaling deals on CPI, CPA, RevShare, or Hybrid models
• Acting as the main point of contact for partners, providing timely support and performance insights
• Collaborating closely with affiliate, product, and media buying teams to align strategy and goals
• Monitoring industry trends and competitor activity to keep our offering competitive

What we expect from you:

• Proven experience in the iGaming vertical
• Solid understanding of key performance models: CPA, CPL, RevShare
• Strong communication and negotiation skills
• English level B2+ (you'll communicate with international partners daily)
• Experience at industry conferences is a big plus
• Self-driven and proactive attitude

What we offer:

• Competitive base salary + bonuses
• Remote work with zero micromanagement
• Fast decision-making processes (we don’t like bureaucracy)
• Career growth opportunities in a fast-scaling team

• Access to a strong in-house ecosystem: traffic teams, CRM, media, and ad network

   

📩 If you're looking to grow in the iGaming industry and be part of a sharp, result-oriented team — let’s talk!

Role Overview:

Help power a platform that handles thousands of bets per second, across casino tables, sports events, and real-time payments — all while ensuring blazing performance, rock-solid uptime, and bulletproof security. If you thrive under pressure, love automation, and know that every millisecond matters, this is your arena.

As a Site Reliability Engineer (SRE), you will bridge the gap between development and operations to ensure the services and platforms are reliable, scalable, and performant — even under high transaction volumes and regulatory requirements.

You’ll work closely with backend engineers, DevOps, InfoSec, and operational teams to build automation, observability and be the first responders to incidents.

Key Responsibilities:

— Maintain and improve SLA/SLO/SLI metrics for critical systems (e.g., live games, sports betting, KYC, payments);

— Manage and support highly available, scalable infrastructure (K8s, cloud and bare metal);

— Implement and manage monitoring, logging, and alerting (e.g., Prometheus, Grafana, Loki, ELK);

— Automate deployments and operations using CI/CD pipelines (Jenkins, ArgoCD, Helm, etc.);

— Conduct post-incident reviews, define action items, and reduce mean time to recovery (MTTR);

— Participate in on-call rotation to ensure 24/7 system reliability;

— Secure infrastructure in line with regulations (e.g., player data integrity, jurisdictional compliance);

— Collaborate with Dev, QA, DevOps and Ops to improve services stability and uptime.

Ideal profile for the position:

— Experience with AWS or hybrid data center setups;

— Reading logs and stacktraces to determine the root cause of the incident;

— Infrastructure as Code: Terraform, Helm, Ansible, (optional) Werf;

— Linux administration and container orchestration (K8s) skills;

— Experience with monitoring/observability stacks: Prometheus, Grafana, ELK, Loki, etc.;

— Strong understanding of TCP/IP, DNS and load balancers;

— Familiarity with incident response, postmortems, and blameless culture;

— Availability to work between 5 PM and 8 AM CET, in the following shifts: 17:00–01:00 or 00:00–08:00.

What will be an advantage:

— Background in high-throughput environments (e.g., financial, trading, iGaming);

— Experience with CDNs, and real-time log aggregation;

— Proficiency in one or more scripting languages (Python, Bash, Go);

— Knowledge of Java, PHP with their respective web-development frameworks;

— Hands-on experience with MSSQL, PostgreSQL, MongoDB, etc;

— Exposure to Kafka, Redis or other event-driven systems.

Success Metrics:

— < 1% downtime for any user-/partner-facing services;

— SLO 99.95%;

— 95% of infrastructure managed via code and automation;

— Documented runbooks and alert playbooks per service group.

The company guarantees you the following benefits:

— Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;

— Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.

— Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.

— Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.

— Paid Time Off: Prioritise work-life balance with paid vacation and sick leave days to prevent burnout;

— Career Development: Access continuous learning and career development opportunities to enhance your professional growth;

— Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;

— Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;

— Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;

— Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;

— Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

1. A 30-minute interview with a Recruiter to get to know you and your experience;
2. 1st stage of technical interview (1.5 h) with the DevOps team to assess your theoretical skills;
3. 2nd stage of technical interview (1.5 h) with the DevOps team to assess your hard skills;
4. A final 1-hour interview to gauge your fit with the company culture and working style.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

We are looking for a sharp and detail-oriented Product Analyst with experience in the gambling industry to join our product team. You’ll work closely with product managers and cross-functional teams to turn player behavior data and product usage metrics into actionable insights. If you have a strong analytical mindset, a deep understanding of iGaming user flows, and experience driving product decisions through data — we’d love to hear from you.

HOW YOU WILL MAKE AN IMPACT:

• Analysis of product metrics: Reg2Dep, retention, LTV, ARPU, conversion, engagement, etc.
• Building and analyzing user funnels
• Conducting A/B tests and evaluating their results
• Analyzing player behavior and identifying anomalies
• Supporting the business team with data and analytics for decision-making
• Building dashboards for products
• Participating in product roadmap development based on data
• Monitoring the effectiveness of features and promotional activities
• Monitor and control data accuracy, help build processes for collecting and storing data on transactions and user behavior

• Identifying, evaluating, and implementing analytics tools to improve product data tracking and visibility

   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• At least 2 years of experience as a product analyst in the iGaming industry
• Hands-on experience with analytical tools like SQL, Power BI, Excel.
• Knowledge of Python or R for advanced data analysis is a plus.
• Working with segmentation: identifying and analyzing user segments by game and payment patterns.
• Identifying growth points: search and validation of product hypotheses based on data.
• Understanding of the basics of web analytics and CRO (conversions, user journey).
• Attention to detail, systematic thinking and ability to visualize data.
• Excel skills at a high level (not just the ability to create pivot tables, but well-thought-out structuring and competent design).
• Ability to set up goals, events and user segments in Google Analytics to monitor key user scenarios.
• Skills in correlating data from product analytics and web analytics for a complete picture of user behavior.
• Experience in setting up and analyzing user behavior funnels using Smartlook, Hotjar, Google Analytics (GA4) tools.

• Mastery of methods of visual analysis of user sessions (session recordings, heatmaps, clickmaps) to identify UX problems and churn points.

   

HOW WE WILL KEEP YOU SMILING:

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Our client is a company that is one of the prominent providers of unique online slot games.

Required skills:

• Experience in game features design, art feedback, mathematical balancing and GDD creation.
• Experience in social casino.
• Proven ability to create engaging and visually appealing game designs.
• Strong analytical skills for evaluating game performance and player behavior.
• Excellent communication and collaboration skills in a remote working environment.

• A passion for creating slot games and the best experience for players

   

Responsibilities:

• Design classic slot games, including detailed game concepts, mechanics, scenarios and visuals.
• Writing and maintaining game documentation.
• Oversee the development and testing processes.
• Validation of the game builds, math models and their visual components.
• Supporting developers in the process of assembling the game.

• Market analysis, searching for successful mechanics and visual solutions.

   

Сompanу offer:

• Engage in a unique international web project, gaining valuable experience.
• Experience a dynamic work environment that avoids monotony.
• Opportunities for professional growth and advancement.
• Join a welcoming international team.
• Remote work.

About Us:

We are a fast-growing software company at the intersection of technology, innovation, and client success. As we scale, we are looking for an experienced Operations Manager to partner closely with leadership and drive cross-functional excellence. This role is ideal for someone who thrives in dynamic environments and has a passion for systems, structure, and impact.

Responsibilities:

1. Drive Operational Efficiency Across Departments

• Lead weekly syncs with the CEO to identify gaps, delegate tasks, and ensure alignment on operational priorities.
• Implement internal procedures and best practices to standardize workflows across the company.
• Collaborate with department heads to identify process bottlenecks and drive improvements.
• Establish reporting and monitoring systems to track task execution across the Overhead teams.

2. Lead OKR Execution and Organizational Alignment

• Own the company-wide OKR process: maintain visibility, support onboarding, and facilitate quarterly planning.
• Ensure alignment between departments and individuals on strategic priorities.
• Build dashboards and visual trackers for OKR progress and host monthly OKR syncs for Overhead teams.

3. Manage Documentation Standards and Compliance

• Develop and maintain internal policies, templates, and operational documentation.
• Conduct team workshops on process adoption, tools, and standards.
• Coordinate ISO 9001 and ISO 27001 implementation, documentation, vendor management, and audit preparation.
• Support SOC 2 compliance initiatives in collaboration with relevant departments.

4. Improve Customer Success Visibility

• Launch and manage NPS surveys to gather post-delivery client feedback.
• Create and maintain dashboards for feedback collection and analysis.
• Compile and share monthly customer satisfaction reports with the executive team.

5. Support Legal and Contractual Operations

• Monitor the signing process for employment and contractor agreements; escalate delays as needed.
• Liaise with legal advisors on MSA, SoW, Order Form templates, and non-standard clauses.
• Ensure contractor compliance with IP, NDA, deliverables, and usage policies.

6. Ensure Operational Readiness for Events and Marketing

• Oversee logistics for the company’s participation in external events (conferences, summits).
• Coordinate the production and delivery of branded materials and merchandise.
• Support marketing and SDR teams in operational readiness for outreach campaigns.
• Host weekly marketing syncs to align on events, campaigns, and deliverables.

7. Lead the Company’s AI Transformation

• Develop and manage the company’s AI maturity roadmap.
• Support the creation and execution of AI-related sales and marketing initiatives.
• Champion the adoption of AI tools and workflows to increase efficiency and innovation across teams.

Qualifications:

• 3+ years of experience in Operations, Chief of Staff, or a similar cross-functional leadership role.
• Strong project management and process optimization skills.
• Experience implementing OKRs, compliance frameworks (ISO, SOC2), and documentation systems.
• Excellent communication and stakeholder management skills.
• Hands-on experience with dashboards, automation tools, and AI-driven systems is a plus.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.

What to expect of your role:
 

You will be part of our growing marketing team, which currently consists of approximately 40 people, including our affiliate team, SEO team, and technical team.

There are many different tasks and challenges to get excited about! You can be creative with your work, as we are always open to new ideas in finding and testing new sources.

We are not just looking for a team member who will work with basic partners (create links, update promotions, and keep track of them), we are looking for someone who would be interested in constantly testing new products in affiliate marketing.
 

You will be expected to:
 

• Creating and Launching Meta/Facebook Ads;
• Management of advertising campaigns;
• KPI and spend control;
• Generating ideas for new connections and approaches;
• Monitoring, analysis, and optimization of advertising campaigns;
• Performance analysis to increase ROI and profit.
   

What you need to succeed in this role:
 

• Performance analysis to increase ROI and profit.
• Strong planning and reporting skills;
• Experience in the position of Media Buyer for at least 2 years;
• Work experience of 2 years or more with Facebook ads;
• Confident user of tools: Keitaro, Spy services, Ads Power, Fb Tool, etc;
• Ability to work with large budgets.
• Experience in iGaming (gambling) industry is a must.
• Experience with launching Ad Campaigns on the Turkish market will be a big plus.
• Be fluent in English and Ukrainian languages.
   

About our corporate culture:

As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, confident that together, our skills will shape the company’s future success.
 

Reasons to join us:

• Our positive workplace atmosphere creates a culture of collaboration and support, making it a place you'll love working in;
• We offer competitive compensation and regular career development reviews to motivate you to reach your full potential and love the work you do;
• With flexible working hours and remote options, you'll love the freedom to work on your terms;
• We offer a generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• You'll love working here because we provide financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Our Educational Allowances give you the opportunity to expand your knowledge and experience, not only in your work but also in other areas;
• You'll love the monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• At our company, we prioritise the health and well-being of our employees, which is why we offer comprehensive health insurance plans;
• Our referral program rewards you for bringing top talent to the company, making it a place you enjoy sharing with others;
• With engaging team-building activities and corporate parties, you'll love being part of our community and team spirit.
   

Ready to join us? Apply for this position! What’s next?

Our recruiters will review your CV and reach out to you if you are suitable for the role.

What your process will look like:

• HR Interview with the Recruiter;
• Final interview with the team;
• Final decision.

Our recruitment team is very willing to help out, so contact us with any questions you may have!

We are DRCT, a product-based travel-tech company that makes airline ticket distribution simpler, more flexible, and more profitable.

To achieve this, we rely on modern technologies and innovative solutions — from the aviation NDC standard to global tech trends.

Since 2016, we’ve grown from a Ukrainian startup into an international company. Now, we are actively expanding into new markets — Poland, the Baltic, and Saudi Arabia. That means there’s a lot of work ahead and many exciting challenges to tackle.

For now, we are looking for a skilled and proactive Business Analyst to support our commercial and sales operations, financial planning, and decision-making with data-driven insights.
 

Key Responsibilities

• Assist with planning for sales and commercial goals.
• Analyze the performance of current partners to identify growth opportunities.
• Help monitor KPIs and calculate motivation/bonuses for the sales team
• Prepare flexible commercial terms and discount calculations. Support in identifying ways to maximize revenue through existing channels
• Build and manage multiple financial scenarios (optimistic, base, pessimistic).
• Automation of financial reporting, including implementation of daily dashboards that display key financial metrics in real-time
• Conduct regular income and expense structure analysis.
• Calculate and adjust service fees and discounts based on performance and market dynamics.
   

Requirements

• 2+ years of experience in financial analysis, or a сommercial analysis.
• Strong analytical and critical thinking skills.
• Proficiency with Excel/Google Sheets; experience with BI tools (e.g., Power BI, Tableau) is a big plus.
• Solid understanding of financial models and KPI tracking.
• Experience working with sales or commercial teams is a strong advantage.
• Ability to manage multiple tasks, prioritize, and communicate clearly with business stakeholders.
• Fluency in Ukrainian is required; intermediate or higher level of English is expected.
   

What We Offer

• Enjoy a fully remote-friendly role with the option to work from our modern office in Kyiv whenever you prefer.
• Competitive & Transparent Salary — a stable, competitive salary with regular reviews.
• Tax Support — we cooperate through a sole proprietor contract, providing tax coverage and accounting assistance.
• Work-life balance — take advantage of 24 calendar days of vacation, public holidays, and 7 sick days without the need for a medical certificate.
• Zero Bureaucracy — we focus on efficiency, results, and innovation instead of endless meetings and bureaucracy.
• Career Development & Growth — we're dedicated to your success with plenty of opportunities to develop and advance in your role.

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We’re proud to be elite partners with TikTok (Top 1 globally), Meta (Top 10), and Google.

With a team of 250+ professionals across the U.S., the Czech Republic, Poland, Ukraine, and more, we are building a fast-moving, data-first performance culture.

Right now, we’re looking for a User Acquisition Manager to join our Performance Team to help us launch, manage, and optimize ad campaigns across Meta, TikTok platforms to drive performance and achieve ROI goals.

Key Responsibilities:

• Focus on launching and scaling campaigns across the Meta, TikTok platforms
• Meet KPIs for traffic from our partners
• Analyzing quality reports to make adjustments in ad campaigns
• Testing different variations of funnels

Requirements:

• A minimum of 3 years of experience as a Performance Marketing Specialist or User Acquisition Manager
• Hands-on experience with advertising platforms such as Meta, TikTok
• Successful cases of launching App campaigns on Mobile platforms, setting up tracking and attribution via SKAd Network
• Experience with Web2App funnels
• Proven track record of handling high-budget ad accounts
• A deep understanding of marketing metrics (CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV, CAC, Churn, Retention) and their connection to the company's financial performance
• Hands-on experience creating ad copy and collaborating on visual content (text and graphics)
• Familiarity with listicles and crafting product landing pages that drive sales
• Ability to work independently to achieve pre-defined goals in a high-paced environment

What We Offer:

• Remote or On-site job across our locations in Prague, Czechia, and Warsaw, Poland
• Competitive compensation
• Flexible working hours: we start our operation day between 9:00 — 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

We are seeking a highly skilled Lead Data Engineer to design, develop, and optimize our Data Warehouse solutions. The ideal candidate will have extensive experience in ETL/ELT development, data modeling, and big data technologies, ensuring efficient data processing and analytics. This role requires strong collaboration with Data Analysts, Data Scientists, and Business Stakeholders to drive data-driven decision-making.

Does this relate to you?

• 7+ years of experience in Data Engineering field 
• At least 1+ year of experience as Lead\Architect 
• Strong expertise in SQL and data modeling concepts.
• Hands-on experience with Airflow.
• Experience working with Redshift.
• Proficiency in Python for data processing.
• Strong understanding of data governance, security, and compliance.
• Experience in implementing CI/CD pipelines for data workflows.
• Ability to work independently and collaboratively in an agile environment.
• Excellent problem-solving and analytical skills.

A new team member will be in charge of:

• Design, develop, and maintain scalable data warehouse solutions.
• Build and optimize ETL/ELT pipelines for efficient data integration.
• Design and implement data models to support analytical and reporting needs.
• Ensure data integrity, quality, and security across all pipelines.
• Optimize data performance and scalability using best practices.
• Work with big data technologies such as Redshift.
• Collaborate with cross-functional teams to understand business requirements and translate them into data solutions.
• Implement CI/CD pipelines for data workflows.
• Monitor, troubleshoot, and improve data processes and system performance.
• Stay updated with industry trends and emerging technologies in data engineering.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration
• Up to 25 paid days off per year for well-being
• Flexible cooperation hours with work-from-home
• Fully paid English classes with an in-house teacher
• Perks on special occasions such as birthdays, marriage, childbirth
• Referral program implying attractive bonuses
• External & internal training and IT certifications

Ready to try your hand? Send your CV without a doubt!

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2500 employees spans 45+ nationalities.

3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.

If you are looking for stability in your future, we are the right place for you.

About the role

You have technical interest and willing to join dynamic and innovative IT company? We are looking for a customer Support Consultant (Dutch and English) to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

Areas of responsibilities:

• Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
• Managing support cases: collect all relevant information from customers, according to company's procedures and record this using company's CRM
• Interact with other departments and escalate customers feedback further

You should possess the following competencies:

• Customer oriented approach
• Good communicator with ability to ask and listen
• Strong verbal and writing skills in English, Dutch and Ukrainian
• Problem-solving and logical thinking skills
• Result oriented and stress resistant
• Aspiration to self-development and eager to learn
• Analytical, multitasking and empathetic skills

Being the part of us means:
— Meaningful work that helps to change the future of dentistry.
— Work in a unique professional, friendly and supportive environment.
— Constant professional growth and development.
— A healthy work-life balance.
— Possibility of flexible remote work.
— Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; compensation of lunches; paid sick leaves and child sick leaves; maternity and paternity leaves etc.
— Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”.
— A parking lot with free spaces for employees.
— Occasional business trips to Western Europe.
— Opportunity to become a part of the success that 3Shape has created over the past 22 years.

Want to join us and change the future of dentistry?

About YouScan

YouScan.io is one of the most successful Ukrainian SaaS companies. Our deep tech product, powered by in-house developed AI technology, is one of the leaders in the social listening space globally. The entire engineering department works on collecting billions of social media posts daily, processing them with cutting-edge technologies, and providing meaningful insights to our customers.
We are a creative, low-ego, team-spirited company. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truthseeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
We really value innovation, bottom-up ideas, and execution.
We hold company-wide hackathons twice a year:
https://medium.com/youscan/are-you-afraid-of-hackathons-85a99081d8cf
We're in-person in a cozy office in central Kyiv with a beautiful terrace overlooking the historic center.

Position Overview

We expect a strong engineer and, above all, a teammate ─ someone who shares their vision, communicates, brings their own ideas, listens, and hears different viewpoints. Our team currently consists of 3 BE and 2 FE engineers. We don't have dedicated QA engineers or product managers, so you will be responsible for the whole cycle of feature development, from shaping the idea with the help of our Head of Product to developing, testing, and deploying your work.

What You'll Do

• Transform conceptual ideas into technical reality, balancing engineering excellence with product needs and user experience.
• Take ownership of features from concept to deployment, making critical decisions that impact product quality and user satisfaction.
• Solve real-world scaling problems that require thorough performance analysis and troubleshooting skills.
• Work with a modern and constantly evolving microservices-based software stack, which includes C#, Elasticsearch, Kubernetes, Docker, etc.
• Collaborate closely with other teams and departments.

• After the probation period, you will participate in the on-call rotation. But don't worry. Our on-call rotation is human-centered. You can read more here: https://medium.com/youscan/on-call-how-not-to-burn-7737be8cb390

   

Qualifications

You might be a fit if...

• You love innovation and have an entrepreneurial mindset, eager to solve challenging real-world problems with breakthrough technology.
• You have a strong track record in building full-stack applications that are actively used at scale.
• You have 4+ years of experience with Backend development (.Net preferably)
• You have experience with big data systems (we process billions of items daily).
• You like to get things done.
• You take initiative and persevere through challenges.
• You take strong ownership of your tasks.
• You are an effective and clear communicator.
• You blend excellent engineering with product thinking and UX principles.
• You have a propensity for creative ideas and a knack for making powerful tools without compromising their ease of use.
• Experience with TypeScript/React is a plus, as some front-end involvement is welcomed.

• Location - preferably Kyiv

   

Stack and Tools

• We use C# as our main language, always relying on async IO and utilizing TPL DataFlow for complicated processing pipelines.
• We process ~700 million mentions from social media every day. We extensively use Azure Queues and Tables Services for communication and storage. We developed an in-house batching technique to save 10x on queue operations:
• https://medium.com/youscan/batching-for-cloud-queues-spend-10x-less-7ec5ac231443
• Our history cluster in Elasticsearch is over 2 Petabytes of data.
• We're using .NET Core and Kubernetes, writing our Infrastructure as code, and running it with Terraform. We use GitHub Actions for build and deployment. We ship many times per day.

• We love predictability: metrics on Prometheus / Victoria Metrics + ELK for logs and alerts integration to Slack.

   

Challenges

Nothing worth doing is easy, so don’t expect an easy walk here. We are a small team competing against much larger companies for the global customers.

• Unlike bureaucratic companies with rigid processes, you'll work in a highly unconstrained environment where you'll need to make independent decisions, set your own priorities, and manage your workload without micromanagement.
• Without dedicated QA engineers or product managers, you'll need to develop skills across the entire development lifecycle – from conceptualizing features to ensuring their quality and successful deployment.

• You'll be tackling complex engineering challenges to process hundreds of millions of social media posts daily

   

What We Offer

• Opportunity to work on a cutting-edge product used by global brands
• Professional growth in a collaborative and innovative environment full of professionals
• Competitive compensation and benefits package
• Flexible schedule
• 4-day workweek during summer
• Unlimited vacations (yes, really)

We’re looking for an experienced Senior HTML/Markup developer to join our development team!  You'll have the opportunity to work alongside a highly skilled group on an exciting Gambling project.

✅ Requirements:
✔️ 5+ years of professional experience as an HTML-coder
✔️ Excellent knowledge of HTML, CSS
✔️ Good understanding of UI/UX design and cross-browser layout
✔️ Strong knowledge in CSS/JS animation
✔️ Experience working with CSS Pre-Processors: Sass/Less
✔️ Understanding of web application performance optimization
✔️ Experience with Figma / Sketch / Photoshop
✔️ At least Intermediate lvl of English

✅ Nice to Have:
✔️ Understanding of front-end build tools (Gulp, Webpack, etc)
✔️ Knowledge of HTML email templates
✔️ Experience working with CSS frameworks
✔️ Experience working with template engines (pug, Handlebars, etc)
✔️ Experience with Canvas API / WebGL / ThreeJS / GSAP

✅Duties and opportunities
✔️ Develop the efficient, fast and adaptive layout of interfaces
✔️ Collaborate with developers and web designers to improve product
✔️ Introduce ideas, solutions and optimise existing applications

✅ We offer:
✔️  Full-Remote work;
🏝  18 vacation days per year;
🎁 Birthday celebration present;
🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;

Hiring Stages:
1. Recruiter interview.
2. Technical interview.

✅ About customer:
A company specializing in software development and digital solutions has created over 40 innovative products across 20 different industries. Their team of approximately 670 highly skilled professionals successfully delivers scalable projects tailored to meet individual client needs. The organization also focuses on fostering a positive work environment that promotes personal and professional growth for its employees.

🚀 Join us!