Jobs at Djinni

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

📋 Your Key Responsibilities:

• Strategy development and implementation: Building comprehensive retention strategies and multi-channel automated campaigns (Email, SMS, Push, In-app, Pop-up) for Tier-1 markets.
• In-depth analytics and optimization: Analyzing campaign performance, conducting A/B and multivariate testing, and identifying growth opportunities to increase LTV and Retention Rate, and decrease Churn Rate.
• Lifecycle management: Detailed user base segmentation, creating custom Customer Journeys, and implementing deep personalization.
• Technical setup and automation: Working with advanced CRM systems, setting up complex trigger chains, and ensuring seamless communication delivery.
• Cross-functional collaboration: Working closely with the product team, BI, analytics, and Acquisition teams to improve the customer experience.
• Expertise and mentoring: Assisting middle/junior specialists, knowledge sharing, and implementing market best practices.
  📚 Our expectations:
• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming).
• Markets: Mandatory and in-depth experience working with highly competitive Tier-1 markets.
• Data-driven approach: High level of analytical skills, ability to work with data, draw conclusions, and make decisions based on numbers rather than intuition.
• Technical expertise: Deep understanding of automated campaign architecture and proven skills in working with modern CRM platforms.
• Strategic thinking: Ability to independently lead projects from idea to execution and results evaluation.
• Soft skills: Proactivity, results-oriented mindset, attention to detail, and a high level of autonomy.
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.

Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.

Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.

Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.

Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.

Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

Experience: 1.5–3 years in CRM / Retention Marketing.

GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.

Industry: Experience in iGaming or digital products is highly preferred.

Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.

Mindset: Analytical approach to data and a creative approach to problem-solving.

Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

Format: Remote work, 5/2 schedule.

Payments: In USDT.

Remuneration: Competitive salary + bonuses based on the results of the department you build.

Growth: Opportunity for growth within the project.

Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Netherlands (NL) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Dutch market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Dutch audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Netherlands with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Dutch market (NL GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Spain (ES) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Spanish market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Spanish audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in Spain with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Spanish market (ES GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

About us
GRIT LEADERS is an SEO and link building agency working mostly in iGaming. We serve operators and platforms worldwide: guest posts, PBN links, brand protection, technical SEO, content. We're expanding the sales team and adding an SDR to our team — you'll have processes and people to lean on, plus real room to shape how outbound works here.
 

What you'll do

• Build target lists around our ICP: operators, affiliates, media buying teams, agencies
• Run outbound across LinkedIn, email and Telegram — write, follow up, keep the thread alive
• Qualify leads: is there a real need, who decides, is there budget
• Book meetings for our Account Executives and hand over leads with actual context, not a single line
• Keep every lead and interaction logged in Pipedrive — if it's not in the CRM, it doesn't exist
• Research the market: who just entered a new geo, who changed vendors, whose visibility dropped (Ahrefs, LinkedIn, industry media and chats)
• Attend conferences across Europe: fill your calendar before the event, collect contacts, follow up after
   

What we're looking for

• English B1+ — you'll write in it daily and talk to people face to face at events. We test this in the interview
• 6 months to 2 years in lead generation, outbound or sales — industry background is not critical but iGaming is a plus
• You can dig for information and draw a conclusion from it, not just paste it into a spreadsheet
• Proactive: you show up with hypotheses and questions instead of waiting for step-by-step instructions
• Organised: your data, notes and next steps stay in order without someone chasing you
• Valid international passport and readiness to travel to European conferences regularly (2–4 times a year)
   

Nice to have
 Experience in iGaming or in SEO/link building. CRM experience (Pipedrive, HubSpot). Apollo, Sales Navigator, Ahrefs.
 

What we offer

• Remote, flexible hours with overlap with the team
• Conferences and travel covered by the company
• Onboarding, internal knowledge base, call and email reviews — asking a lot of questions is expected here
• A clear path to Account Executive: your own pipeline, your own deals, commission. This is the default trajectory for the role, not a vague promise
   

Hiring process
 Screening → short practical task →  interview with Head of Business Development

We are building the platform, which supports various information gathering and processing across the bank. The PMC application, Price Master Central (PMC) is a global reference data management application - responsible for sourcing securities/Pricing data from market vendors and internal sources and providing it to downstream clients after applying client specific rules.

• Responsibilities:

  - Manage a team
  - Intensive communication with project stakeholders and other teams
  - Evaluate and adopt new development tools, libraries and approaches to improve delivery quality
  - Continuous quality improvement (code reviews, fixing Sonar issues, unit/integration/E2E test coverage)
  - Integrate our components with different internal and external client's systems
  - Configure, monitor, and troubleshoot Application servers
  - Monitor applications, processes, scheduled jobs, collect different types of logs and metrics
  - Setup and improve CI/CD
  - Automate routine with scripting languages
  - Write all types of tests: unit, integration, end-to-end
  - Design distributed applications

• Mandatory Skills Description:

  - Technically strong energetic individual, who can bring innovation to the group
  - Team lead experience from 3 years, IT experience from 7 years
  - Java (Core, JDBC, MT, Collections, I/O), Spring Boot
  - SQL.PL-SQL on Oracle DB
  - Container platform based on Kubernetes
  - REST web services, Kafka, Redis
  - Unix Commands and shell scripting.
  - Familiarity with standard data structures and algorithms.
  - Experience using the following tools - JIRA, Harness/uDeploy, SonarQube, TeamCity, Artifactory, Git (GHE & Bitbucket)
  - Logical thinking, strong analytical and problem-solving skills; innovate and solutions oriented
  - Effective time management skills to manage multiple priorities with flexibility on time zones and timelines
  - Excellent verbal and written communication skills
  - Bachelor's degree in computer science or equivalent work experience

• Nice-to-Have Skills Description:

  - Master's degree in computer science or equivalent work experience
  - Experience working with the Scrum methodology
  - Experience working with a NoSQL database
  - Experience designing and implementing microservices
  - Financial services technology experience preferably in reference data

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client

Our client is developing technology to make industrial environments safer and reduce the risk of accidents through proactive monitoring.

The Ukrainian engineering team is building a next-generation industrial safety platform combining Computer Vision, Machine Learning and IoT.

About the role

We are looking for a Middle Systems / Software Engineer to work on the performance-critical core of a real-time Computer Vision platform.

This is not a typical Python Backend role. The main challenge is building and optimising the systems underneath the CV/ML engines — where performance depends on memory, processes, concurrency, data movement, CPU/GPU utilisation and low latency.

You will work on the runtime that executes CV pipelines as a graph of processing stages, with latency measured in milliseconds. You will deal with shared memory, zero-copy data transfer, inter-process communication and process orchestration.

What matters most to us

We are open to engineers coming from C++, Python, Go or similar backgrounds.

The programming language itself is not the main selection criterion. What matters much more is a strong systems engineering mindset and experience understanding what is happening inside a system.

For example, we are particularly interested in engineers who have worked with problems such as:

• reducing unnecessary memory copies;
• optimising CPU/GPU utilisation;
• investigating latency spikes and performance bottlenecks;
• working with processes, threads and concurrency;
• debugging race conditions and difficult low-level issues;
• profiling applications and identifying bottlenecks;
• designing efficient data-processing pipelines;
• working with large amounts of data moving through several processing stages;

• optimising algorithms or runtimes for performance.

   

A candidate does not necessarily need to have worked with exactly the same technologies before.

For example, experience with CUDA, C++, GPU optimisation, real-time processing, robotics, computer vision, video pipelines, scientific computing or other performance-sensitive systems can be highly relevant.

What you’ll work on

• Collaborate with CV/ML engineers to turn model inference code into reliable production pipeline stages.
• Develop and optimise the core Pipeline Engine — an in-process, real-time runtime executing the CV pipeline as a graph of stages.
• Work with zero-copy shared-memory pools for passing frames between processes.
• Develop and optimise low-latency ZeroMQ communication for control messages, metadata and synchronisation.
• Work with pipeline metadata and serialisation boundaries.
• Analyse and improve CPU, memory and latency performance.
• Profile, debug and troubleshoot complex runtime issues.

• Contribute to the architecture and evolution of the real-time processing infrastructure.

   

Requirements

Must-have

• Commercial experience as a Software Engineer / Systems Engineer / C++ Engineer / Python Engineer or similar.
• Strong systems engineering mindset and understanding of:
  • processes and concurrency;
  • memory ownership and data movement;
  • latency vs throughput trade-offs;
  • performance bottlenecks;
  • profiling and debugging;
  • failure modes of complex systems.
• Experience working with performance-sensitive or latency-sensitive systems.
• Experience with at least one of C++, Python, Go or a similar programming language.
• Python is used in the platform, but it does not need to be your primary language. Strong C++ / systems experience is equally relevant.
• Solid Linux fundamentals.

• Solid experience with Docker and containerised environments.

   

Nice-to-have

• CUDA, including IPC handles and stream synchronisation.
• C/C++ or Go.
• OpenCV.
• GStreamer, FFmpeg or RTSP.
• ZeroMQ.
• Shared memory / zero-copy architectures.
• FlatBuffers or other binary serialisation formats.
• Experience building or operating camera/video pipelines.

What we offer

• Competitive compensation.
• Benefits package.
• Strong engineering team.
• Opportunity to work on challenging real-time Computer Vision infrastructure.
• Meaningful industrial safety use case.
• Technical challenges and opportunities for professional growth.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client

Our client is developing technology to make industrial environments safer and reduce the risk of accidents through proactive monitoring.

The Ukrainian engineering team is building a next-generation industrial safety platform combining Computer Vision, Machine Learning and IoT.

About the role

We are looking for a Middle Systems / Software Engineer to work on the performance-critical core of a real-time Computer Vision platform.

This is not a typical Python Backend role. The main challenge is building and optimising the systems underneath the CV/ML engines — where performance depends on memory, processes, concurrency, data movement, CPU/GPU utilisation and low latency.

You will work on the runtime that executes CV pipelines as a graph of processing stages, with latency measured in milliseconds. You will deal with shared memory, zero-copy data transfer, inter-process communication and process orchestration.

What matters most to us

We are open to engineers coming from C++, Python, Go or similar backgrounds.

The programming language itself is not the main selection criterion. What matters much more is a strong systems engineering mindset and experience understanding what is happening inside a system.

For example, we are particularly interested in engineers who have worked with problems such as:

• reducing unnecessary memory copies;
• optimising CPU/GPU utilisation;
• investigating latency spikes and performance bottlenecks;
• working with processes, threads and concurrency;
• debugging race conditions and difficult low-level issues;
• profiling applications and identifying bottlenecks;
• designing efficient data-processing pipelines;
• working with large amounts of data moving through several processing stages;

• optimising algorithms or runtimes for performance.

   

A candidate does not necessarily need to have worked with exactly the same technologies before.

For example, experience with CUDA, C++, GPU optimisation, real-time processing, robotics, computer vision, video pipelines, scientific computing or other performance-sensitive systems can be highly relevant.

What you’ll work on

• Collaborate with CV/ML engineers to turn model inference code into reliable production pipeline stages.
• Develop and optimise the core Pipeline Engine — an in-process, real-time runtime executing the CV pipeline as a graph of stages.
• Work with zero-copy shared-memory pools for passing frames between processes.
• Develop and optimise low-latency ZeroMQ communication for control messages, metadata and synchronisation.
• Work with pipeline metadata and serialisation boundaries.
• Analyse and improve CPU, memory and latency performance.
• Profile, debug and troubleshoot complex runtime issues.

• Contribute to the architecture and evolution of the real-time processing infrastructure.

   

Requirements

Must-have

• Commercial experience as a Software Engineer / Systems Engineer / C++ Engineer / Python Engineer or similar.
• Strong systems engineering mindset and understanding of:
  • processes and concurrency;
  • memory ownership and data movement;
  • latency vs throughput trade-offs;
  • performance bottlenecks;
  • profiling and debugging;
  • failure modes of complex systems.
• Experience working with performance-sensitive or latency-sensitive systems.
• Experience with at least one of C++, Python, Go or a similar programming language.
• Python is used in the platform, but it does not need to be your primary language. Strong C++ / systems experience is equally relevant.
• Solid Linux fundamentals.

• Solid experience with Docker and containerised environments.

   

Nice-to-have

• CUDA, including IPC handles and stream synchronisation.
• C/C++ or Go.
• OpenCV.
• GStreamer, FFmpeg or RTSP.
• ZeroMQ.
• Shared memory / zero-copy architectures.
• FlatBuffers or other binary serialisation formats.
• Experience building or operating camera/video pipelines.

What we offer

• Competitive compensation.
• Benefits package.
• Strong engineering team.
• Opportunity to work on challenging real-time Computer Vision infrastructure.
• Meaningful industrial safety use case.
• Technical challenges and opportunities for professional growth.

We are looking for a Prompt Spec Engineer who will define how our AI systems communicate, reason, and deliver high-quality outputs across products powered by LLMs.
 

You will be responsible for designing prompt/spec architectures, building evaluation systems, and ensuring that AI responses are consistent, reliable, and production-ready across RAG systems, AI agents, and automation workflows.

What you will do:
 

• Design and evolve prompt/spec architecture for AI products, LLM services, RAG systems, and AI agents, defining prompt structures, model behavior rules, response formats, and quality criteria.
• Develop, optimize, and adapt prompts for different LLMs and use cases, considering output quality, context limitations, cost, and system stability.
• Build and maintain AI evaluation processes including test scenarios, golden datasets, regression testing, and A/B experiments for LLM performance measurement.
• Analyze AI outputs, identify root causes of issues (hallucinations, missing context, retrieval problems, incorrect or unsafe responses), and define improvements.
• Collaborate with AI Engineers and Product Managers to implement prompt solutions into production systems, RAG pipelines, AI agents, and automation workflows, translating business needs into technical specifications.
• Work with LLM evaluation and monitoring tools (such as PromptFoo, Langfuse, and similar solutions) to track metrics, prompt versions, response quality, and system performance.
• Create and maintain structured documentation: prompt specs, evaluation frameworks, usage guidelines, limitations, and best practices for safe and reliable AI behavior.

What we expect from you:
 

• 2+ years of experience in LLM-related roles such as Prompt Engineering, AI Product Operations, AI Evaluation, or similar.
• Hands-on experience designing and optimizing prompts for different LLMs with a strong understanding of model behavior, strengths, and limitations.
• Experience building prompt/spec systems including prompt structure design, behavior rules, response formatting, testing, and versioning.
• Strong experience in AI evaluation: test case design, output analysis, issue detection, and iterative improvement of model performance.
• Understanding of RAG systems, AI agents, structured outputs, tool calling, and principles of reliable LLM system design.
• Ability to collaborate with engineering and product teams, translate business requirements into AI specifications, and document solutions clearly and consistently.
• Upper-Intermediate (B2+) English 
   

What we offer

• Competitive compensation depending on experience
• Work on production-level AI systems (LLMs, RAG, AI agents, automation workflows)
• Office-based work in Lviv with the possibility of a hybrid schedule.
• Direct impact on AI product quality and system behavior
• Access to modern LLM tools and evaluation frameworks
• Professional growth in a fast-moving AI-focused environment
• Opportunity to shape prompt engineering standards inside the company
• Relocation support for candidates from other cities, including assistance with moving and adaptation in Lviv.

Job Description
Front-End Development

Strong commercial experience with React
Proficiency in TypeScript
Experience building applications using Next.js
Experience developing and documenting reusable UI components with Storybook
Ability to interpret and implement designs from Figma
Experience writing unit and component tests using Jest
Strong knowledge of modern HTML and CSS, including CSS custom properties, responsive design, Flexbox and CSS Grid
Understanding of accessibility, browser compatibility and front-end performance best practices
Back-End Development

Strong commercial experience with ASP.NET Core and C#
Experience designing and developing secure, maintainable REST APIs
Experience with Azure Functions and serverless application development
Knowledge of Azure API Management
Experience working with Microsoft SQL Server, including database design and query optimisation
Experience working with Azure Cosmos DB
Understanding of authentication, authorisation and API security, ideally Duende Identity Server
Job Responsibilities
Design, implement and unit test core application components running on Azure
Drive and participate in the functional design
Contribute to the review and analysis of business requirements and development of code reviews and technical designs/specifications
Participate in SCRUM

Department/Project Description
The client is a holding company that administers association football clubs including Manchester City F.C. As for the product, it is mancity.com website and all innfrastructure around. We are using Scrum. Technologies/Tools: - Back-end: C#, .Net; ASP.NET; ASP.NET Web API; Umbraco; MS SQL. - Front-end: HTML/CSS, Angular, WebPack. - Other: Jira, Git, Docker, MS Azure.

Requirements

• 2+ years of commercial experience with Python (Django, DRF, FastAPI)
• Strong knowledge of Python 3.8+
• Solid understanding of web technologies, REST APIs, and client-server communication
• Basic knowledge of React and understanding of frontend development principles
• Good knowledge of Docker and Docker Compose
• Basic understanding of deployment and CI/CD processes; experience with GitHub Actions or similar tools
• Confident Git skills, including reading and reviewing teammates code
• English – Intermediate level or higher (able to participate in technical discussions)

Responsibilities

• Develop and maintain backend applications using Python (FastAPI, Django, DRF)
• Design and implement new features and REST APIs based on business requirements
• Maintain, optimize, and improve the existing codebase for stability and performance
• Develop and maintain frontend features using React
• Participate in code reviews and contribute to improving code quality and development processes
• Assist with deployments, CI/CD pipelines, and basic DevOps tasks

Nice to Have

• Ability to work independently while actively participating in team discussions and brainstorming sessions
• Experience with AWS infrastructure and cloud services

Profisea is a boutique DevOps and Cloud company — AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Specialist who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.
 

What you will do:

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect:

English — Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.
 

What we offer:

Opportunity to be part of a growing company and to grow with us

Being at the forefront of the DevOps and Cloud services industry

Great compensation 

Professional working environment where you will be an essential member of our team

Job Responsibilities

• Processing deposits, withdrawals and refunds based on the established policies and procedures
• Ensuring compliance with the company’s anti-money laundering procedures
• Assisting internally all departments with any issues to client funds
• Performing other ad hoc tasks as requested
• Record keeping of executed transactions
• Identify potentially unusual, suspicious, or fraudulent transactions and refer these to the Compliance department
• Reconciliation between bank accounts and PSP to CRM
• Issue, review and follow up on various financial reports as per applied procedures (daily, weekly, monthly)

Job Requirements            

• Demonstrated work experience in a similar role
• Advanced Excel skills (dynamic tables, pivot tables and macros)
• Excellent verbal and written communication skills in English
• Efficient and strong detail oriented
• Computer and numerically literate
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
7am - 4pm
9am - 6pm
3pm - 12am

Vacation - unpaid

Location: Ukraine

Equipment: Yes