Jobs at Djinni

About us

AMZ Expert is a boutique Amazon brand management agency. We work with a small number of hand-picked brands selling on Amazon US and EU, and we run them end to end: listings, creative, PPC, launches, events, account health and growth strategy.

The role

We hand you a brand and one goal: grow it. You own the brand's results on Amazon, from market research to creative to the growth plan, and you decide how to get there. This is not a ticket-taking operations job. We want someone who sees what competitors miss and turns it into revenue.

What you will do

• Own the growth plan and results of the brands you manage on Amazon US / EU
• Run market and competitor research: niches, keywords, pricing, review mining, gaps
• Brief and judge creative: main image, secondary images, A+, Brand Store, video. You know why one image converts and another does not
• Optimize listings for search and conversion, and run A/B tests (Manage Your Experiments)
• Work with our PPC team on strategy, launches and budgets
• Plan Prime Day, BFCM and promotions (coupons, deals, Subscribe and Save)
• Protect account health: you know Amazon's policies and keep the brand safe
• Report results to the client clearly and with confidence

What we are looking for

• 4+ years on Amazon (Seller Central, ideally Vendor too), with brands you personally grew. Show us the numbers
• Strong marketing instinct: positioning, offer, creative, customer psychology
• A real eye for images and content
• Deep knowledge of Amazon's rules (TOS, listing policies, reviews, IP, account health)
• Hands-on with research tools (Helium 10, Jungle Scout, Keepa, Brand Analytics)
• Creative and independent: you bring ideas, not questions
• B2+ English, comfortable on calls with US clients

Nice to have

• Launched products from zero
• Experience with Amazon EU expansion, Walmart or TikTok Shop
• Agency experience

What we offer

• $2,000 to $4,000 per month, plus a bonus tied to brand growth
• Full remote, flexible hours (some overlap with Israel / US time zones)
• Real ownership and a direct line to the founder
• Long-term contract, paid monthly in USD

Hiring process

1. Short intro call (20 min)
2. Skills assessment (about 60 minutes, online)
3. Paid test task (48 hours): research, image critique and a 90-day growth plan for a real ASIN
4. Final interview with the founder

We are looking for an experienced Head of CRM, Retention & VIP in the iGaming / betting / casino industry to take full ownership of player lifecycle management, retention strategy, and VIP development.

The key objective of the role is to drive Retention, LTV, NGR and player value through CRM, lifecycle management, personalization, loyalty, and VIP strategies.
 

What you will do:

• Develop and own the overall CRM, Retention & VIP strategy across international markets.
• Drive key business metrics: Retention, LTV, NGR, ARPU, repeat deposits, churn and reactivation.
• Build and optimize the full player lifecycle: onboarding, activation, retention, loyalty, reactivation and VIP.
• Develop segmentation and personalization strategies based on player behavior and value.
• Own CRM communication across Email, Push, SMS, Messengers and In-App channels.
• Develop and optimize bonus, promotional and loyalty mechanics based on player segments and profitability.
• Build and develop the VIP direction, including VIP segmentation, player engagement, retention, loyalty and personalized offers.
• Define KPIs and performance standards for CRM / Retention and VIP teams.
• Lead, develop and scale the teams, including managers and team leads.
• Build a structured approach to A/B testing and CRM/Retention analytics.
• Evaluate campaign and player performance using NGR, LTV, ARPU, Retention, Churn, ROI and other key metrics.
• Work closely with Product, Analytics, Marketing, Bonus, Support and Payments teams.
• Lead CRM implementation and process automation initiatives.

What we expect from you:

• 3+ years of experience in CRM / Retention / Lifecycle Marketing within iGaming, including leadership experience.
• Strong hands-on experience with Casino and/or Sportsbook products.
• Proven experience building and scaling CRM / Retention strategies and teams.
• Experience with VIP / high-value player management or close collaboration with VIP teams.
• Strong understanding of player lifecycle, segmentation, personalization, loyalty and reactivation.
• Strong understanding of NGR, LTV, ARPU, Retention, Churn, Bonus Cost, ROI and player profitability.
• Experience with CRM platforms, ESPs, analytics and BI tools.
• Strong analytical and data-driven approach to decision-making.
• Experience managing teams and cross-functional projects.
• English — Upper-Intermediate.

What we offer:

• Full ownership of CRM, Retention and VIP directions.
• Direct impact on key business metrics and player value.
• Opportunity to develop and scale CRM and VIP teams.
• Lead CRM implementation, automation and retention analytics projects.
• Work across international markets including CIS, Africa, Asia and EU.
• Remote, full-time position in an international iGaming team.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as Risk Manager!

 

Requirements:

- 4+ years of experience in risk management, including 2+ years in crypto or digital assets;
- Bachelor's or Master's degree in Finance, Economics, Quantitative Finance, Mathematics, Engineering, or a related field;
- Solid understanding of market microstructure and how trading strategies generate and hold risk exposure;
- Practical knowledge of market risk metrics and methodologies - VaR/CVaR, stress testing, scenario analysis, P&L attribution;
- Proficiency in working with data (SQL), BI tools (Tableau/Grafana), and automating KRIs/reporting;
- Hands-on experience with crypto spot and derivatives markets;
- Knowledge of risk identification methodologies and practical application (SWOT, checklists, environmental analysis, expert assessment);
- Hands-on experience with crypto platforms and DeFi protocols;
- FRM, CFA, PRMIA, or similar certifications are a plus.

Mindset & Soft Skills:
- Proactive and initiative-driven;
- Highly organized with strong attention to detail;
- Comfortable in a fast-paced environment;
- Excellent communication and negotiation skills;
- Balanced and pragmatic decision-making;
- Resilient under pressure;
- Strong mentoring mindset.

Responsibilities:

- Develop, implement, and own the risk framework, including risk appetite and exposure limits;
- Monitor market, liquidity, and counterparty risk;
- Monitor and analyze P&L and risk exposure, distinguishing performance drivers from risk exposure;
- Review risk parameters with the trading and quant teams;
- Conduct stress testing and scenario analysis to evaluate the resilience;
- Define and maintain Key Risk Indicators (KRIs) and early-warning systems;
- Prepare regular risk reports for senior management;
- Coordinate the work of risk analysts and provide mentorship;
- Support incident response and crisis management for trading-related events;
- Collaborate with Strategy, Ops, and Engineering teams to ensure comprehensive risk identification and mitigation planning.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We are looking for a Senior Business Analyst to join the Proxet team to be responsible for an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

About the project

Our client is a global real estate services company specializing in the management and development of commercial properties. Over the past several years, the organization has made significant strides in systematizing and standardizing its reporting infrastructure and capabilities, utilizing Snowflake, AWS, Sigma, and DataHub. Due to the increased demand for reporting, the organization is seeking a dedicated team to expand capacity and free up existing resources.

Skills & Experience

• 5+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);

• Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology

• Proven experience owning a product backlog end-to-end from discovery through delivery, UAT, and release support;

• Experience delivering data and reporting products (analytics platforms, dashboards, KPI frameworks) with strong data literacy;

• Demonstrate a strong focus on detail and a user-centric approach;

• Strong stakeholder management skills, including facilitating workshops, negotiating trade-offs, and managing expectations across business/UX/engineering

• Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)

• Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication

• Capable of developing and integrating business analysis approaches into projects;

• Advanced proficiency in leveraging AI tools (e.g., Claude, Copilot, ChatGPT) not just for ad-hoc tasks, but to automate analysis workflows, accelerate documentation, generate synthetic test data, and rapidly build interactive prototypes and mockups.

Nice to have

• Hands-on with tools such as DataHub or Sigma;

• Experience using Monday.com as a task tracker.

Responsibilities

• Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;

• Lead product discovery efforts and produce clear actionable results, including problem statements, solution options, prototypes, success metrics, and stakeholder alignment;

• Design and own product roadmap and product backlog, including prioritization, dependency management, and release planning;

• Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);

• Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;

• Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;

• Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;

• Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;

• Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.   

Langate is an award-winning provider of software development services and technology solutions across three main domains: business, healthcare, and education. We work closely with clients in the United States, develop our own products, and continuously explore new opportunities created by AI and emerging technologies. 

Today, our business includes a portfolio of 7–8 established and rapidly developing brands, covering both software outsourcing and product-based directions. As the company continues moving towards greater productization, we are looking for a Head of Marketing who can build effective marketing strategies across multiple brands, lead a multidisciplinary team, and remain actively involved in hands-on execution. We are looking for a proactive marketing leader who can combine strategic thinking, data-driven decision-making, team management, and practical involvement in marketing operations. 

Requirements:  

• Experience in a marketing leadership role, managing a team and driving the overall marketing strategy. 
• Strong experience managing multidisciplinary marketing teams, including marketing, PR, SMM, SEO, PCC and lead generation specialists. 
• Ability to create, implement, and adjust marketing strategies for several brands, products, or business directions simultaneously. 
• Strong data-driven approach to marketing, including experience collecting, analysing, and interpreting marketing and sales data. 
• Practical experience defining marketing KPIs, building reporting processes, evaluating funnel performance, and making decisions based on measurable results. 
• Experience with marketing analytics, attribution, conversion tracking, experimentation, and performance evaluation tools. 
• Strong understanding of inbound marketing, demand generation, lead generation, and customer acquisition. 
• Hands-on knowledge of modern SEO practices, website optimisation, content strategy, and basic website configuration. 
• Experience working with both product-based and outsourcing or service-based business models. 
• Practical experience using AI and LLM-based tools in marketing processes. Ability to build or convert already existing strategies 
• Understanding of how AI is changing search, content creation, customer acquisition, brand visibility, marketing operations, and buyer behaviour. 
• Proven ability to initiate and run marketing experiments, validate hypotheses, and turn successful ideas into scalable processes. 
• Ability to translate new business or product ideas into clear positioning, messaging, promotional materials, and go-to-market activities. 
• Willingness to remain involved in operational work when necessary, including campaign execution, website updates, marketing materials, tender-related activities, and other hands-on tasks. 
• Strong ownership, independence, and ability to work effectively in a rapidly changing environment. 
• English: Upper-Intermediate to Advanced. 

 
Responsibilities: 

• Define and drive the overall marketing strategy for Langate and its portfolio of brands and products. 
• Develop separate marketing approaches based on each brand’s audience, maturity, business model, and growth objectives. 
• Lead, coordinate, and develop the marketing, PR, SMM, SEO, content, and lead generation functions. 
• Support the preparation of marketing materials, presentations, proposals, and tender-related documentation. 
• Establish clear responsibilities, KPIs, reporting standards, and performance expectations across the marketing team. 
• Ensure effective delegation while maintaining sufficient understanding of each marketing direction to evaluate quality and results. 
• Build a consistent data-driven decision-making process across all marketing activities. 
• Monitor inbound lead generation and ensure that lead flow remains stable across existing business directions. 
• Identify opportunities to increase qualified inbound demand, brand awareness, engagement, and conversion. 
• Analyse marketing and sales funnels, identify bottlenecks, and propose measurable improvements. 
• Develop positioning, messaging, value propositions, and go-to-market approaches for new products and platforms. 
• Support the company’s strategic transition towards productization while continuing to develop and reposition the outsourcing direction. 
• Introduce and expand the use of AI and automation across marketing workflows. 
• Research new AI-related marketing practices, tools, platforms, and changes in customer acquisition behaviour. 
• Oversee website development and optimisation from a marketing perspective. 
• Work closely with sales and lead generation teams to align messaging, campaigns, target audiences, and qualification criteria. 
• Present strategies, results, risks, and recommendations to the CEO and company leadership. 
• Maintain a balance between strategic leadership and direct involvement in daily marketing operations. 

Team: Marketing and sales department 

Schedule: 5/2, 8-hour working day (40 hr per week). 

Hiring process: HR interview + Technical interview + PI Tests + Final Interview with the company owner 

Why Choose Us? What Do We Offer that's Exceptional?    

1. Cutting-Edge Technologies on Real Projects: At Langate, you'll work with the latest technologies on live projects. We're a dynamic, fast-growing company, so you'll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies. 
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.    
3. Investment in Your Growth: We're committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.    
4. Team Building and Unity: We know that a happy team is a productive team. That's why we organize team-building events and group activities to foster strong bonds and a sense of belonging.    

When you choose us, you're choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!  

Need more information? Welcome! 

Industry: Gambling / Telegram Ads
Work Mode: Remote

Description

We are looking for an experienced Media Buyer with recent hands-on experience running Telegram Ads campaigns in the Gambling vertical, who can scale winning campaigns and maintain a stable ROI.

Responsibilities

• Launching and scaling advertising campaigns via Telegram Ads;
• Working with funnels, white pre-landers, and creatives;
• A/B testing hypotheses and optimizing advertising campaigns;
• Analyzing traffic and improving key performance metrics, including ROI, CPA, registrations, and deposits.

Requirements

• Proven experience with Telegram Ads in the Gambling vertical;
• Strong understanding of advertising formats and Telegram moderation policies;
• Ability to independently launch, analyze, and scale campaigns;
• Experience with cloaking and funnel optimization.

Nice to have:

• Experience working with Telegram bots;
• Experience with white pages and various traffic acquisition strategies.

What We Offer

• Competitive fixed salary + performance-based bonus structure;
• Proprietary CRM and AI-powered traffic management solutions;
• In-house design team, app development, and landing page development;
• Reliable, trusted ad accounts and unlimited budgets;
• Direct advertisers and proprietary products;
• On-time payments with no hidden KPIs;
• Flexible working hours, autonomy, and minimal bureaucracy.

TimelinesAI is hiring a Performance Ads Manager to own results across every paid channel we run — and to own them on a daily loop, not a weekly report.

This is not a classic media-buying role. We already work with an agency; the agency isn't the problem. The problem is that nobody on our side owns the feedback loop between what a campaign spends and what it actually produces. That's the job.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your mission: make paid efficient, on a daily cycle

You own the outcome of every dollar we spend on Google Ads, Reddit Ads, OpenAI Ads and Meta — across a growing set of landing pages, CRM integration pages and marketplace surfaces.

🔁 The loop we want you to build

Here's the thing we've never had, stated plainly: a campaign runs on Google Ads. The UTM points at, say, our PipeDrive integration page. Every day, something looks at the data and says: keyword A brought 20 visitors — 5 scrolled the page and clicked the form, 2 registered, 10 bounced. Keyword B brought 10 clicks and zero engagement. And there's a standing rule: 30 empty visitors on a keyword and it goes to negatives.

That daily cycle — keyword-level analysis, negatives, landing page fixes, budget shifts — is what's been missing. Our agency gives feedback once a week. In paid, roughly 5% of traffic works. The whole job is spending less on the other 95%.

📌 What you'd own

• All paid channels. Google Ads, Reddit Ads, OpenAI Ads, Meta. Agencies tend to get lost the moment you hand them a second channel; you're the single owner across all of them.
• The agencies. We keep working with them where they're useful. You brief them, hold them to data, and decide what they keep running. You're the person the result belongs to.
• Analytics and attribution. UTM discipline, funnel tracking, PostHog dashboards, connecting ad spend to trial and paid conversion. When the numbers and the story disagree, you say so.
• Landing pages. You don't just buy the traffic; you improve where it lands. Test, measure, iterate.
• AI-assisted volume. Our agency tests two creatives per campaign. With AI you should be testing dozens. Same for keyword analysis, reporting and negatives — we expect these loops to be automated, and we'll help you build them.

🧠 What you bring

• 3+ years running paid acquisition, ideally in-house at a B2B SaaS company — you've owned a number, not just a media plan.
• Real Google Ads depth: search campaign structure, keyword and negative management, quality score, conversion tracking.
• Analytical fluency. You can read a funnel end to end and find where the money is leaking.
• You work with AI tools daily, or you clearly want to. This role is built around short automated loops. If you'd rather pull reports by hand, it isn't a fit.
• Comfort managing external agencies on data, not on vibes.

💡 Bonus points

• You've run paid for a PLG or self-serve SaaS product with a free trial.
• You've experimented with newer paid surfaces — Reddit Ads, OpenAI Ads — beyond Google and Meta.
• You've built your own reporting automation, script or agent instead of waiting for a dashboard.
• You've worked on landing page CRO, not just campaign management.

🧪 How we hire

• Screening question — a real use case, in your own words.
• Short call.
• Paid test task: we show you a live campaign and its funnel data. You tell us what you'd cut, what you'd fix, and what loop you'd set up so the question answers itself daily.

🌎 Why join us

• Full ownership. Paid is currently split across a founder and an agency. You'd be the first person whose whole job is making it work.
• Fully remote, async-friendly. Work from anywhere.
• Real budget, real freedom to reallocate it. Including channels most SaaS companies haven't touched yet.
• AI-native team. Every function here is being rebuilt around agents; you'll have peers doing the same in sales, support and product.
• Ship fast. No quarterly planning theater.

Ready to build MOJAM’s IT & Security processes from scratch? Join us as a Senior IT Engineer and take over day-to-day access operations and work directly with the CISO to design a complete identity and access management process from the ground up. You will handle real employee requests while improving how access is requested, approved, provisioned, changed and removed.

We need someone who has operated these services, understands common failure modes and can turn that experience into a reliable process with less manual work. The role will also expand into managing a small device fleet, endpoint hardening and security tooling. Sounds just like you? Check out the job description below! 
 

📍What to Do:
 

• Access Operations. Own the operational queue for access requests, changes and removals across corporate systems
• Employee Lifecycle. Handle the technical side of onboarding, role changes and offboarding in coordination with HR, managers and application owners; keep account and entitlement records accurate
• IAM Process Design. Work with the CISO and business stakeholders to map systems, access needs, ownership and approvals, then design and implement a consistent, highly automated end-to-end process
• Automation & Integrations. Identify manual steps worth automating, configure IAM capabilities and connectors, and identify the integration work needed to support the process
• Service Improvement. Investigate access and SSO issues, resolve recurring problems and maintain the practical instructions needed to operate and support the service
• Endpoint Management. As device management is introduced, support a small fleet, maintain inventory and configure and operate MDM and EDR tooling
• Endpoint Hardening. Help implement, validate and maintain device security configurations and support employees affected by those changes

🦸Your Superpowers:

Required Experience

At least 2 years of relevant hands-on experience in corporate IT, IAM or endpoint administration, with evidence of independently owning services and improving processes.

Required Hard Skills

• Access Administration. Hands-on experience administering accounts, groups, roles and permissions in corporate applications and identity platforms
• IAM Tools & Concepts. Experience working with IAM or identity administration tools; understanding of SSO, MFA, provisioning and employee lifecycle workflows
• Process Design. Ability to translate access needs into workable approval, provisioning and revocation processes, including exceptions and failure handling
• Automation Understanding. Ability to assess how connectors, APIs and workflow tools can reduce manual work, configure supported capabilities and describe integration requirements
• Endpoint Fundamentals. Basic understanding of device administration, inventory, endpoint security and hardening principles.
• AI-Assisted Work. Proactive use of AI tools for research, troubleshooting and day-to-day work

Required Soft Skills

• Independence. Work effectively with broad goals, investigate unfamiliar problems and keep work moving without constant supervision
• Ownership. Follow requests and dependencies through to closure; raise blockers early with a proposed next step
• Stakeholder Collaboration. Clarify requirements and agree practical solutions with employees, managers, HR and technical teams
• Planning & Execution. Balance daily service requests with implementation work and communicate progress and trade-offs clearly

🤘Bonus Points:

• Experience building or migrating IAM and Joiner/Mover/Leaver processes
• Hands-on implementation of automated provisioning, SSO integrations or access workflows
• Scripting or programming skills and experience developing custom integrations
• Hands-on experience with macOS administration, endpoint hardening, and deploying or managing MDM/EDR solutions

🍪Team Perks:

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 

Ready to build MOJAM’s IT & Security processes from scratch? Join us as a Senior IT Engineer and take over day-to-day access operations and work directly with the CISO to design a complete identity and access management process from the ground up. You will handle real employee requests while improving how access is requested, approved, provisioned, changed and removed.

We need someone who has operated these services, understands common failure modes and can turn that experience into a reliable process with less manual work. The role will also expand into managing a small device fleet, endpoint hardening and security tooling. Sounds just like you? Check out the job description below! 
 

📍What to Do:
 

• Access Operations. Own the operational queue for access requests, changes and removals across corporate systems
• Employee Lifecycle. Handle the technical side of onboarding, role changes and offboarding in coordination with HR, managers and application owners; keep account and entitlement records accurate
• IAM Process Design. Work with the CISO and business stakeholders to map systems, access needs, ownership and approvals, then design and implement a consistent, highly automated end-to-end process
• Automation & Integrations. Identify manual steps worth automating, configure IAM capabilities and connectors, and identify the integration work needed to support the process
• Service Improvement. Investigate access and SSO issues, resolve recurring problems and maintain the practical instructions needed to operate and support the service
• Endpoint Management. As device management is introduced, support a small fleet, maintain inventory and configure and operate MDM and EDR tooling
• Endpoint Hardening. Help implement, validate and maintain device security configurations and support employees affected by those changes

🦸Your Superpowers:

Required Experience

At least 2 years of relevant hands-on experience in corporate IT, IAM or endpoint administration, with evidence of independently owning services and improving processes.

Required Hard Skills

• Access Administration. Hands-on experience administering accounts, groups, roles and permissions in corporate applications and identity platforms
• IAM Tools & Concepts. Experience working with IAM or identity administration tools; understanding of SSO, MFA, provisioning and employee lifecycle workflows
• Process Design. Ability to translate access needs into workable approval, provisioning and revocation processes, including exceptions and failure handling
• Automation Understanding. Ability to assess how connectors, APIs and workflow tools can reduce manual work, configure supported capabilities and describe integration requirements
• Endpoint Fundamentals. Basic understanding of device administration, inventory, endpoint security and hardening principles.
• AI-Assisted Work. Proactive use of AI tools for research, troubleshooting and day-to-day work

Required Soft Skills

• Independence. Work effectively with broad goals, investigate unfamiliar problems and keep work moving without constant supervision
• Ownership. Follow requests and dependencies through to closure; raise blockers early with a proposed next step
• Stakeholder Collaboration. Clarify requirements and agree practical solutions with employees, managers, HR and technical teams
• Planning & Execution. Balance daily service requests with implementation work and communicate progress and trade-offs clearly

🤘Bonus Points:

• Experience building or migrating IAM and Joiner/Mover/Leaver processes
• Hands-on implementation of automated provisioning, SSO integrations or access workflows
• Scripting or programming skills and experience developing custom integrations
• Hands-on experience with macOS administration, endpoint hardening, and deploying or managing MDM/EDR solutions

🍪Team Perks:

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 

We’re looking for a Billing Operations Manager to join our team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.

For someone who is analytical, proactive, and excited by the world of financial operations.
0.5+ years in financial industry · Integrations · Billing Systems · Excel · English B2+ · Analytical Skills

What you’ll do:
• Perform daily, weekly, and monthly monitoring of Operational KPIs;
• Analyse data, identify any anomalies, errors, or deviations affecting the system, and proactively troubleshoot issues;
• Provide efficient routing and flow management for maximum efficiency and processing speed;
• Understand financial service workflows, existing monitoring, analysis, and back-office tools;
• Collaborate with other departments across the company, including product development and technical support;
• Systematic preparation of reports in Tableau to monitor key operational indicators;
• Develop and implement improvements to monitoring processes and operations to increase efficiency and reduce risk.

 

Your expertise:
• 0.5+ years of experience in financial industry;
• Understand financial service workflows, third-party integrations, user journeys, and system interactions;
• Confident with processing financial information;
• Ability to work effectively with billing systems and monitoring tools (Kibana, etc);
• Excellent communication skills with external partners and service providers;
• Advanced Excel and other MS Office software user;
• English from upper-intermediate level;
• Initiative and proactive approach;
• High level of independence and ability to take responsibility.

It would be great if you also have:
• Experience in analytical tools (e.g.Tableau).



Life at Emergine:
Stay Supported

• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders

• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion

• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact

• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Interview with Team Lead · Reference check · Job Offer

We are looking for a Customer Support Specialist to assist players, respond to their inquiries, and provide a high level of customer service.
We are looking for a responsible and communicative person who can handle multiple conversations simultaneously, work efficiently under pressure, and remain calm when dealing with challenging situations.

Requirements:
Experience: Previous experience in Customer Support is required. At least 1 year of experience in the iGaming industry is preferred.
English: Intermediate level (B1) or higher, with the ability to communicate with players in chat and write clearly and accurately without relying on translation tools.
CRM and Support Tools: Experience working with CRM systems, live chat platforms, and ticketing systems.
Multitasking: Ability to handle multiple chats simultaneously, respond quickly to inquiries, and remain efficient during periods of high workload.
Communication Skills: Strong written communication skills and the ability to explain information clearly and politely.
Stress Resistance: Ability to remain calm and professional when dealing with dissatisfied or difficult players.
Attention to Detail: Accuracy, responsibility, and the ability to follow internal procedures and work guidelines.
Problem-Solving: Ability to find information independently, investigate issues, and make decisions within the scope of responsibilities.
Learning Ability: Willingness to learn quickly, process large amounts of information, and adapt to new procedures.
Shift Availability: Willingness to work rotating shifts, including night shifts.

Responsibilities:
Provide customer support to players via live chat.
Respond to player inquiries, requests, and complaints in a timely and professional manner.
Assist players with issues related to the platform.
Use CRM systems and support tools to manage customer inquiries.
Handle multiple conversations simultaneously while maintaining high service quality.
Investigate issues independently and collaborate with other departments when necessary.
Follow internal procedures, guidelines, and communication standards.
Ensure a positive customer experience and maintain a high level of customer satisfaction.

Our Customer:

A technology product company focused on developing modern web applications and delivering high-quality software solutions to users worldwide.

Your Tasks:

• Develop and maintain automated UI and API tests for new and existing features
• Improve the reliability, coverage and maintainability of the automated test suite
• Evolve the testing infrastructure that supports stable and predictable releases
• Run automated regression tests and investigate test failures
• Collaborate with Development and QA teams to resolve identified issues
• Partner with developers and QA engineers to understand new features, identify risks and define effective test scenarios
• Integrate automated tests into CI/CD pipelines
• Run backend load tests with k6 to identify performance bottlenecks
• Apply AI tools to support test development, debugging and maintenance

Required Experience and Skills:

• 7+ years of experience in QA Automation, including hands-on development and maintenance of automated tests
• Strong programming skills in JavaScript or TypeScript
• Hands-on experience with Playwright
• Strong test design skills across UI and API testing
• Proven ability to investigate automated test failures and identify their root cause
• Hands-on experience integrating automated tests into CI/CD pipelines using GitHub Actions or CircleCI
• Hands-on experience using AI tools for coding, debugging and test development
• Strong communication skills and the ability to collaborate with global stakeholders
• English – Upper-Intermediate and higher

Would Be a Plus:

• Hands-on experience with k6 for load testing
• Working knowledge of AWS infrastructure

Working conditions

• 5-day working week, 8-hour working day;
• Remote work.

Key Responsibilities:

• Processing incoming and outgoing client payments for multiple legal entities within the group.
• Performing daily reconciliations and maintaining accurate balance records in internal dashboards for banks and PSPs across multiple group entities;
• Investigating discrepancies and resolving operational issues with banks and payment providers;
• Monitoring account balances and managing liquidity transfers.
• Working with transaction data, reports, and statements in Google Sheets.
• Collaborating with the Compliance team on bank-related requests.
• Assisting the accounting team with bank statement reconciliation.
• Communicating with account managers and banking partners.
• Handling card transaction processing and reconciliation (statements, reports, invoices).

Requirements:

• Education in Finance, Accounting, Economics, or a related field.
• Experience with international payment systems: SEPA, FPS, FedWire, SWIFT.
• Understanding of card payment flows and transaction processing.
• Strong analytical and problem-solving skills.
• Good working knowledge of Google Sheets or Microsoft Excel, including pivot tables and basic lookup functions.
• High attention to detail and ability to work independently.
• Business communication experience with banks and partners.
• English level: upper-intermediate (or solid intermediate, depending on other strengths).

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location: Lviv only (remote)
Candidates must be based in Lviv. Work is remote.

Required experience:

• 4 + years of experience in project management within an outsourced or product IT company;
• Proven track record of delivering multiple successful projects (preferably in web, mobile);
• Technical understanding gained through experience or education in development, QA, or business analysis.

Required skills:

• Ability to manage the full delivery lifecycle — from pre-sale/discovery to release and post-launch support;
• Proficiency in Jira, Confluence, and documentation management, including maintaining structured project documentation, roadmaps, and delivery reports;
• Experience with project tracking and planning tools, such as Gantt charts, burndown charts, and Earned Value Management (EVM) metrics;
• Solid understanding of Agile and Scrum principles (experience with Waterfall is a plus);
• Excellent analytical and problem-solving abilities with a hands-on mindset;
• Strong leadership and communication skills — able to motivate teams, resolve conflicts, and maintain client confidence;
• Risk management expertise: able to identify potential issues early, assess their impact, and develop effective mitigation plans;
• Proactive and ownership-driven mindset: takes initiative, proposes improvements, and drives decisions rather than waiting for direction;
• Business-oriented thinking: understands how PM decisions impact client goals, budgets, and company success;
• Excellent time management and prioritization skills;
• Participation in HR-related processes — onboarding, performance reviews, salary reviews, and offboarding;
• Involvement in recruitment — interviewing, evaluating, and selecting candidates for project roles;
• Initiating and managing termination processes where necessary;
• Experience with financial coordination — preparing or verifying invoices, tracking project profitability, and supporting financial transparency;
• Upper-Intermediate / Advanced English, both verbal and written.

Would be a plus:

• Project management certification (PMI, CSM, PSM, etc.);
• Experience working with multi-team or complex projects;
• Technical or engineering degree.

Responsibilities:

• The primary goal is to ensure each project’s success — for the client, the company, and the team;
• Define and manage project scope, objectives, and deliverables aligned with client expectations;
• Lead and coordinate cross-functional teams, ensuring effective collaboration and accountability;
• Monitor project progress, identify bottlenecks, and proactively address risks before they escalate;
• Control budget, timelines, and quality to deliver predictable results;
• Facilitate sprint planning, reviews, retrospectives, and recurring status meetings;
• Propose and implement process improvements to enhance efficiency, quality, and client satisfaction;
• Act as the main communication bridge between the client and internal stakeholders, ensuring transparency and trust;
• Support the company’s overall growth through continuous improvement, feedback, and innovation.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

INTERVIEW PROCESS: HR Interview, Technical Interview.

Project Description:

Join our Development Center in Bucharest, and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients.
You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client.
On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Responsibilities:

• Perform functional, regression, integration, load and stress testing
• Identify bugs and issues, maintain documentation
• Coordinate bug fixes with Development teams
• Maintain test environments
• Develop and extend in-house testing automation tools and test frameworks
• Develop QA Processes and Procedures
• Plan and implement full set of test automation activities: create, maintain and execute automated tests
• Working in a global environment with distributed delivery teams developing microservices to meet the functionalities required by the business
• Participate in full development cycle
• Work with BAs and Engineers on functional and non-functional requirements
• Collaborate with other teams to build systems and integrate them together
• Structure the delivery of program elements into epics and user stories, and facilitate integration between various teams output for production releases, with support from BA, Architects, and Scrum Masters / Product Owners
• Participate with development teams in release management and process improvement
• Automate test cases and maintain automation framework

Mandatory Skills Description:

• 5+ years of experience as a QA Automation Engineer
• UI web front end automation tools testing experience
• Advanced Java and Selenium knowledge
• Hands on experience in REST API testing tools, Gherkin/Cucumber, CI/CD tools integrations
• Experience with dev platforms such as BitBucket/GitHub, Artifactory
• Strong technical vision and hands-on experience in software development and test automation, including BDD and TDD
• Automate test cases and maintain automation framework
• Proven experience of delivering results in matrixed organizations under pressure and tight timescales
• Test issues and risks management
• Prior experience working with Scrum practices and Agile software methodologies and tools (Jira, Confluence). Knowledge of Agile/Scrum delivery methodologies.
• Test planning, test design, and test execution
• Test automation framework development and maintenance
• Defect identification, tracking, and root cause analysis
• Excellent analytical and problem-solving skills.
• AI-assisted test case generation from requirements, user stories, and acceptance criteria.
• Effective use of Microsoft Copilot, GitHub Copilot, and other AI-enabled testing tools.
• Prompt engineering for testing use cases and quality scenarios.
• AI-assisted automation script generation and maintenance.
• AI-driven test data generation and test environment preparation.
• Drive adoption of AI tools and practices across testing activities.
• Leverage AI to generate and optimize test cases, test data, and automation scripts.
• Use AI-assisted analysis to improve defect detection, root cause investigation, and test coverage.
• Strong stakeholder management and communication skills

Nice-to-Have Skills Description:

• Hands-on experience with GCP

Languages:

English: B2 Upper Intermediate