Jobs at Djinni

Role mission

Own Apple Search Ads channel for paid user acquisition and App Store Optimization (ASO) for TouchRetouch on iOS. You’ll plan, launch, and optimize paid search campaigns end-to-end — account structure, keywords, bids, budgets, and Custom Product Page pairing — and own the organic store presence they convert against: metadata, keyword rankings, screenshots, and CPPs — to hit ROAS and CAC targets. You’ll keep attribution reliable and reporting honest, run a disciplined testing cadence, and work in collaboration with CMO, Marketing Manager, and Content, with the main focus on the US market.

Key responsibilities:

1) Apple Search Ads campaign management

• Own account architecture: Brand / Generic / Competitor / Discovery campaigns, ad group segmentation, match types, and negative keyword hygiene.
• Manage bids and budgets daily against CPT/CPA/ROAS targets; run structured bid and placement tests (Search results, Search tab, Today tab, product pages).
• Pair campaigns with Custom Product Pages and ad variations; coordinate keyword–CPP relevance with ASO.
• Plan geo expansion beyond the US based on unit economics and keyword volume.

2) App Store Optimization (ASO) & keyword strategy

• Own store metadata — app title, subtitle, keyword field, and localized US metadata; run continuous keyword research (volume, relevance, intent) with ASO tools and sync paid + organic keyword strategy to protect and grow organic rank.
• Own store conversion assets — screenshots, app preview, and Custom Product Pages; run store A/B tests (Product Page Optimization) to lift install rate.
• Monitor competitor bidding, defend brand terms, and identify conquesting opportunities.
• Feed search-intent insights to Content and Product (feature naming, screenshots, CPP angles).

3) Measurement, attribution & reporting

• Ensure MMP tracking is reliable (AppsFlyer): ASA integration, SKAdNetwork / AdAttributionKit setup, ATT-aware reading of the data.
• Reconcile discrepancies between the ASA console, MMP, and revenue data (RevenueCat / Amplitude); maintain source-of-truth dashboards.
• Report weekly on spend, TTR, CR, CPT, CPA, cohort ROAS, and LTV by campaign, keyword, and CPP; document decisions and learnings.

4) Experimentation & channel expansion 

• Maintain a prioritized hypothesis backlog (bids, structures, CPPs, creatives, geos) with clear success criteria; kill or scale fast.
• Brief Content on creative needs for CPPs and ad variations based on search-intent data.
• Support tests on secondary channels (Google App Campaigns, Meta) when ASA learnings justify expansion.

5) Agency & vendor coordination

• Audit and challenge work of external ASA agencies/contractors where used; own the internal source of truth on performance.

• Evaluate ASA automation and intelligence tools; recommend the stack that pays for itself.

   

Success metrics (owned or co-owned)

• Cohort ROAS and CAC on paid iOS traffic.
• CPT, CPA (trial), CPA (purchase), TTR and CR on ASA.
• Paid installs volume at target efficiency; share of defended brand traffic.
• Organic keyword rankings and store conversion rate on the US storefront.
• Shared: Revenue, Growth profit, CR install–trial and trial–purchase on paid cohorts.

Qualifications

Must-have

• 2+ years of hands-on Apple Search Ads management for consumer mobile apps (subscription iOS preferred), owning budgets and performance targets.
• Deep fluency in ASA metrics and mechanics: TTR, CR, CPT, CPA, ROAS, LTV, relevance, match types, placement types.
• Practical experience with Custom Product Pages and understanding of how paid search interacts with ASO / organic rank.
• Hands-on ASO experience: on-metadata optimization (title, subtitle, keywords), screenshot and Custom Product Page testing, and growing organic keyword rankings and store conversion — using ASO intelligence tools (e.g., ASOMobile, AppTweak).
• Comfortable with MMPs (AppsFlyer or Adjust), including SKAdNetwork / AdAttributionKit and ATT implications for iOS measurement.
• Experience with the US market; strong analytical skills and a data-driven approach to budget optimization.
• Analytics skills: Amplitude / Firebase / GA4 or similar; confident spreadsheet modeling of funnels and payback.
• Upper-Intermediate (or higher) English level.

Nice-to-have

• Experience with Google App Campaigns, Meta, or TikTok as secondary channels.
• Familiarity with ASA automation platforms (SplitMetrics) and store A/B testing tools.
• Experience auditing or managing external UA agencies.
• Photo/creative category experience or a good eye for evaluating CPP performance.

30/60/90-day plan

• 30 days: Audit the ASA account, attribution setup, and keyword coverage; audit store metadata, screenshots, and CPP coverage; reconcile console vs. MMP data; propose top 5 quick wins across paid and ASO; ship 1–2 low-risk bid/structure or metadata fixes.
• 60 days: Rebuilt campaign architecture live; expanding generic, discovery, and competitor campaigns; ship first metadata and screenshot/CPP tests and establish a paid–organic keyword sync.
• 90 days: Demonstrate measurable improvement in cohort ROAS or CAC and in organic keyword rankings or store conversion; validated scaling plan (budget, keywords, CPPs, geos) for the next quarter.

Current marketing team structure:

CMO

Marketing Manager // Apple Search Ads & ASO Specialist

Content manager

Steps to hire

• Call with CMO
• Test task
• Final call with CEO

Phoenix Games is an innovative technology company building next-generation iGaming and Web3 products for a global audience. We combine AI, blockchain, and modern cloud technologies to create engaging digital experiences that redefine online entertainment.

We're looking for a creative and user-focused Product Designer to help shape the future of our products. You'll work closely with Product Managers, Engineers, and stakeholders to create intuitive, visually appealing, and data-driven user experiences across our web and mobile platforms.

What You'll Do

• Design intuitive and engaging user experiences for web and mobile products.
• Create user flows, wireframes, prototypes, and high-fidelity UI designs.
• Conduct user research and transform insights into product improvements.
• Collaborate closely with Product Managers and Engineering teams throughout the product development lifecycle.
• Build and maintain scalable design systems and UI libraries.
• Validate design solutions through usability testing and user feedback.
• Continuously improve existing products using analytics and customer insights.
• Prepare design specifications and assets for development.
• Stay up to date with design trends, UX best practices, and emerging technologies.

Requirements

• 3+ years of experience as a Product Designer or UI/UX Designer in a product company.
• Strong portfolio demonstrating end-to-end product design projects.
• Excellent knowledge of Figma.
• Experience designing responsive web and mobile applications.
• Strong understanding of UX principles, interaction design, and user-centered design.
• Experience creating design systems and reusable components.
• Ability to communicate design decisions and collaborate effectively with cross-functional teams.
• Strong visual design skills, including typography, color, spacing, and layout.
• Experience working in Agile product teams.
• Upper-Intermediate English or higher.

Nice to Have

• Experience using analytics tools to improve product experience.
• Knowledge of accessibility standards and best practices.
• Experience with motion design and micro-interactions.
• Familiarity with AI-powered products and emerging design tools.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to design innovative AI, Web3, and gaming products used by a global audience.
• Career growth opportunities in a fast-growing international product company.

Why Join Phoenix Games?

At Phoenix Games, design is a strategic part of product development. You'll have the opportunity to influence the user experience from discovery to delivery, collaborate with an experienced international team, and create products that combine innovation, technology, and exceptional design.

About the Project

We are building a digital learning platform for maritime education and training. Our goal is to create a modern digital university for maritime professionals, combining LMS, certifications, and real-world industry integration. We are currently at an early stage and working with an Open edX vendor to build and customise the core platform.

Position Overview
The Academic Officer & Provost serves as the highest academic authority of the
International Maritime University (IMU) and is responsible for the strategic leadership,
development, quality assurance, and international recognition of all academic and
professional education programs.
The position oversees the entire academic ecosystem of IMU, ensuring compliance with
international maritime, educational, and quality standards while supporting the
University's global mission.
Mission of the Position
To establish and maintain a world-class maritime academic framework that integrates
higher education, professional training, digital learning technologies, research, and
international quality standards in support of the global maritime community.
Key Responsibilities
1. Academic Program Leadership
Provide strategic leadership for the design, implementation, review, and continuous
improvement of:
a) Associate Degree Programs
b) Bachelor of Science (BSc) Programs
c) Master of Science (MSc) Programs
d) Doctoral Programs (PhD, DBA, EdD)
e) STCW Training Programs
f) Professional Maritime Certification Courses
g) Executive Education Programs
h) Continuing Professional Development (CPD) Programs
i) Micro-Credentials and Digital Certificates
2. Academic Standards and Compliance
Ensure that all academic and professional programs are aligned with:
a) STCW Convention Requirements
b) IMO Model Courses
c) International Maritime Organization (IMO) Recommendations
d) European Qualifications Framework (EQF)
e) European Standards and Guidelines for Quality Assurance (ESG)
f) Bologna Process Principles
g) International Accreditation Standards
h) National and International Regulatory Requirements
3. Curriculum Development and Academic Architecture
Lead the development and maintenance of:
a) Academic program structures
b) Curriculum frameworks
c) Learning pathways
d) Modular course architecture
e) Credit systems (ECTS and equivalent)
f) Competency frameworks
g) Learning outcomes
h) Assessment methodologies
i) Academic progression models
Ensure that all programs remain relevant to the evolving needs of the maritime industry
and global labor markets.
4. Quality Assurance and Academic Excellence
Establish and supervise the University's Academic Quality Assurance System,
including:
a) Academic governance procedures
b) Curriculum review processes
c) Faculty evaluation systems
d) Learning outcome assessment
e) Internal academic audits
f) External reviews and benchmarking
g) Academic integrity standards
h) Continuous improvement mechanisms
Lead institutional readiness for:
a) National accreditation
b) International accreditation
c) ISO 9001 Quality Management Systems
d) Maritime training approvals and recognition processes
5. Faculty and Academic Staff Leadership
Provide leadership for:
a) Faculty recruitment and selection
b) Academic staff development
c) Instructor qualification standards
d) Performance evaluation
e) Research development initiatives
f) Academic mentoring and coaching
g) International faculty engagement
Promote a culture of academic excellence, innovation, and professional integrity.
6. Research, Innovation, and Knowledge Development
Support the development of:
a) Maritime research initiatives
b) Applied industry research
c) Innovation laboratories
d) International research partnerships
e) Academic publications
f) Conferences and professional forums
Promote collaboration between academia, industry, and maritime administrations.
7. International Academic Partnerships
Lead academic cooperation with:
a) Universities
b) Maritime academies
c) Training institutions
d) Professional organizations
e) Accreditation agencies
f) Maritime administrations
g) International organizations
Support:
a) Joint programs
b) Dual-degree initiatives
c) Credit transfer arrangements
d) Research partnerships
e) Faculty and student mobility projects
8. Digital Learning Strategy
Provide academic oversight of:
a) Learning Management Systems (LMS)
b) Online and blended learning programs
c) Digital assessment systems
d) Virtual laboratories and simulators
e) Educational technology integration
f) Artificial Intelligence applications in learning
Ensure the quality and effectiveness of digital education delivery.
Required Qualifications
Education
Essential:
 Master's Degree or Doctorate (PhD, EdD, DBA or equivalent)
Preferred fields:
 Maritime Education
 Maritime Studies
 Nautical Science
 Marine Engineering
 Higher Education Administration
 Educational Leadership
 Related disciplines
Professional Experience
Minimum requirements:
 Senior leadership experience in maritime education or higher education
 Extensive curriculum development experience
 Experience with accreditation and quality assurance systems
 Knowledge of STCW requirements and IMO educational frameworks
 Experience managing international academic partnerships
 Experience leading institutional development projects
Preferred Experience
 Former Rector, Provost, Dean, Academic Director, or Vice-Rector
 Experience with international accreditation agencies
 Experience in online and distance education
 Experience in maritime training center approvals
 Experience working with multinational educational organizations
Core Competencies
 Academic Leadership
 Strategic Planning
 Curriculum Design and Development
 Quality Assurance Management
 Regulatory Compliance
 International Education Development
 Change Management
 Research Leadership
 Stakeholder Engagement
 Organizational Development
Reporting Structure
Reports directly to:
President / Chancellor / Board of Trustees
Directly supervises:
 Academic Deans
 Program Directors
 Quality Assurance Director
 Registrar
 Faculty Members
 Research Coordinators
 Curriculum Development Teams
Organizational Status
The Academic Officer & Provost is the senior academic executive of IMU and serves as
the principal authority for all academic matters.
Equivalent international titles include:
 Provost
 Vice President for Academic Affairs
 Academic Rector
 Chief Academic Officer
 Executive Dean
Strategic Importance for IMU
The Academic Officer & Provost is a cornerstone position within the IMU governance
structure, ensuring that the University achieves international academic credibility,
maintains excellence in maritime education, supports future accreditation efforts, and
advances its vision of becoming a globally recognized maritime university.

If this sounds like something you’d be interested in discussing, please share your CV and feel free to reach out.
Let's connect and text here if you'd like to chat or have any questions!

Marchesini Group Ukraine LLC, the Ukrainian representative office of Marchesini Group SpA (Italy), is looking for a skilled and motivated Field Service Engineer on behalf of its subsidiary company, SEA Vision, a global leader in vision inspection and traceability systems for the pharmaceutical industry, to support our growth and expand our operations in Ukraine.
https://www.marchesini.com/en

About SEA Vision 
Founded in 1995 in Pavia, Italy, SEA Vision is a leading global provider of vision and traceability systems for pharmaceutical companies and packaging machine manufacturers. Today, our international team counts more than 400 professionals worldwide.
https://seavision-group.com/  

Role: As a Field Service Engineer, you will combine on-site technical support for our local clients with remote assistance for global projects.

Key Responsibilities: 
• Installation & Maintenance: Install, configure, and maintain vision and traceability systems on pharmaceutical packaging lines (both on-site in Ukraine and remotely worldwide). 
• Technical Support: Provide remote and on-site troubleshooting, software and hardware debugging for PC-based and Windows systems. 
• Customer Training: Conduct technical training sessions for clients' engineering and production teams. 
• Analysis & Reporting: Create detailed technical reports, analyze system problems, and provide effective solutions. 

General Requirements: 
• Education: Bachelor’s or Master’s degree in Computer Engineering, Electronic Engineering, Biomedical Engineering, or a related technical field. 
• Languages: 
     • Ukrainian — Native/Fluent. 
     • English — Excellent spoken and written (B2+), capable of handling technical documentation and communication with global teams/clients.

Technical Skills: 
• Robust knowledge of Windows OS and PC hardware configuration. 
• Fundamental knowledge of OOP (Object-Oriented Programming) concepts and Microsoft SQL Server databases. 
• Good understanding of main Network Protocols. 

Mobility & Soft Skills: 
• Readiness for national and short international business trips (up to 50 days per year). 
• Strong analytical and problem-solving skills, initiative, flexibility, and a goal-oriented mindset. 
• Excellent communication skills and a great teamwork attitude.

Experience: 
• Experience with Computer Vision / Vision Inspection systems (any industry or application is acceptable; specific pharmaceutical vision experience is a plus but not mandatory). 
• Understanding of packaging machines, packaging processes, or the pharmaceutical industry would be an advantage. 

 What We Offer: 
• Opportunity to work with high-tech, cutting-edge vision and traceability systems. 
• Professional growth within an international environment. 
• Dynamic work combining local client interaction and global project involvement.
• Official employment and a competitive salary. 
• Comfortable office in the city center.
• Partial compensation for meals.
• We provide a corporate laptop and cover business phone expenses.

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Керувати банківськими платежами та грошовими потоками;
• Комунікувати з банками та платіжними сервіс-провайдерами;
• Підтримувати KYC-процедури;
• Готувати та збирати необхідні документи й інвойси;
• Своєчасно відповідати на запити банків;
• Контролювати всі залишки на рахунках;
• Забезпечувати своєчасне відображення транзакцій та звірку банківських виписок в обліковій системі.

Досвід, який стане твоєю перевагою:

• Щонайменше 1 рік досвіду на аналогічній посаді;
• Досвід роботи з міжнародними банками;
• Досвід роботи з корпоративними документами, включаючи довіреності, статути, рішення ради директорів та іншу супровідну документацію;
• Практичний досвід роботи з 1С та Excel;
• Англійська мова — рівень Intermediate;
• Українська мова — рівень Upper-Intermediate.

Ми цінуємо:

• Відмінні комунікаційні та міжособистісні навички;
• Вміння працювати з великими обсягами даних;
• Високий рівень уважності до деталей і точності;
• Гнучкість та здатність адаптуватися до динамічного середовища.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Manage bank payments and cash flow;
• Communicate with banks and payment service providers;
• Support KYC procedures;
• Prepare and collect required documents and invoices;
• Respond to banks’ requests in a timely manner;
• Monitor all account balances;
• Ensure timely recording of transactions and reconciliation of bank statements in the accounting system.

Experience you’ll need to bring:

• At least 1 year of experience in a similar role;
• Experience working with international banks;
• Experience handling corporate documents, including powers of attorney, statutes, board resolutions, and related documentation;
• Practical experience with 1C and Excel;
• Intermediate level of English;
• Upper-Intermediate level of Ukrainian.

It’s a perfect match if you have those personal features:

• Strong communication and interpersonal skills;
• Ability to work with large volumes of data;
• Strong attention to detail and high level of accuracy;
• Flexibility and ability to adapt to a dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Leader (VoIP) to join our team!

Requirements:

- At least 2 years of managing a team of 4+ people;
- Strong leadership and communication skills;
- Flexible mindset, business goals orientation;
- Ability to effectively organize the process in stressful situations;
- Ability to utilize delivery metrics to improve team predictability and efficiency;
- Experience in driving architectural discussions and ensuring high standards of the product being developed;
- At least 5 years of background working with Asterisk:
- Expert-level Dial-Plan coding;
- Deep integration experience with AMI/ARI;
- Practical knowledge of Asterisk Realtime Architecture (ARA)
- Advanced knowledge of the SIP, RTP/SRTP, STUN, ICE, and WebRTC protocols;
- Expert knowledge of the SIP protocol, purpose, and sequence of packets, and ability to debug it;
- Proficiency in querying and optimizing MySQL/PostgreSQL databases;
- Experience in designing scalable and high-availability VoIP architectures;
- Experience with VoIP monitoring and alerting (Homer, Prometheus);
- Infrastructure as Code (IaC): Solid experience with Ansible, Terraform to automate Asterisk deployment and configuration management.
- Strong experience with Linux systems (CentOS/Debian);
- Deep understanding of network features, specifically NAT traversal, Firewalls, and QoS.

Will be plus:

- Experience with Bash/Python/PHP/Perl scripting;
- Experience in creating reports for contact center analytics;
- Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc.);
- Participation in the development of automatic dialing systems;

Responsibilities:

- Development, support, and maintenance of the VoIP infrastructure;
- Planning and expansion of VoIP infrastructure;
- Ensuring stable operation of VoIP infrastructure and other systems(CRM, etc);
- Improving current and implementing new VoIP infrastructure automation processes;
- Active involvement in the development of speech recognition systems and automated customer calling systems
- Ensuring the timely and successful delivery of relevant projects;
- Leading and motivating VoIP team;
- Set and monitor the team’s goal;
- Removing technical and organizational impediments to ensure smooth team delivery;
- Ensuring that the Team adheres to the company’s practices, rules, and procedures;
- Troubleshooting and proactive prevention of VoIP infrastructure incidents.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

About Us 
ElevateOS is the all-in-one operating system for multifamily communities that combines a custom resident application and property management hub with hotel-style concierge and on-demand services, smart home integrations and management features. Since 2014, we've helped residents love where they live, and property teams run smarter. As of now, we power 600+ buildings nationwide and continue to grow through both technology innovation and strategic acquisitions. We are not just a software company, we are in the business of making people feel at home.

About the role 
As a Customer Care Agent at ElevateOS, you'll be the first point of contact for residents and property staff using our platform — helping them with account questions, service bookings, billing and general how-to support. You'll be the friendly, reassuring voice that turns a question or concern into a great experience.

Responsibilities

• Respond to building residents and members of the property management team via email or chat in a professional and timely manner.
• Assist users with account setup or with signing in to the platform; service bookings; billing questions and general platform navigation.
• Provide clear guidance and advice to users on how to use the ElevateOS service effectively. 
• Identify issues, prioritize and escalate them to the appropriate team (customer success, technical support, product team). 
• Follow up with residents to confirm issues are fully resolved and satisfaction is achieved. 
• Maintain up-to-date knowledge of ElevateOS features, service offerings, and policies. 
• Basic functionality testing of product functionalities.
• Report bugs and possible product improvements. 
• Contribute to and help maintain the internal knowledge base / FAQ content.

Requirements

• 2+ years of experience in software customer service. 
• Excellent written communication skills (English Upper-Intermediate B2). 
• Comfortable multitasking across email and chat channels. 
• Experience with CRM and ticketing systems like Zendesk/HubSpot.
• Experience in writing basic how-to instructions and articles. 
• Basic troubleshooting and functionality testing skills. 
• Analytical approach to navigating, investigating, and understanding how products work. 
• Experience in supporting Web services or/and mobile applications.

Working hours

EU-based - 1 PM - 9 PM EET/EEST (+- 1 hour)

About us:
 

BetterMe —a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

About the role:
 

We are looking for a Full Stack Engineer (PHP + JavaScript + AI)to join our Workouts team, responsible for the physical activity experience of our users: workouts, workout plans, fitness data, and integrations.
 

You will build and improve product features, enhance content management systems, and contribute to the reliability and scalability of our applications. The role combines backend and frontend development with product ownership and the use of AI-assisted coding tools to support faster, high-quality delivery.

Your impact:
 

• Implement and enhance features from conception through to deployment, ensuring they meet strategic business objectives.
• Design and develop content management systems using React, Vue, and JavaScript, dedicating approximately 50% of your time to frontend tasks and leveraging AI-assisted tools to accelerate development where appropriate.
• Write clean, secure, testable, scalable, and well-documented product or system code.
• Actively participate in multiple aspects of the SDLC, including planning, development, testing, and deployment.
• Work closely with product, client, and other cross-functional teams to deliver high-quality features and resolve integration issues.
   

About you:
 

• 5+ years of software engineering experience with a track record of shipping production-ready products.
• Work confidently across the full stack, including backend (PHP 8.0+ with OOP skills, using frameworks like Symfony or Laravel)  and frontend technologies (JavaScript, jQuery, React/Vue).
• Actively use Agentic Coding tools (e.g., Claude Code, Codex, Cursor) to improve development workflows.
• Work with relational databases (MySQL and/or PostgreSQL) and in-memory storage/caching solutions (e.g., Redis, AWS ElastiCache).
• Understand the AWS ecosystem and basic DevOps practices.
• Apply knowledge of microservices, microfrontends, BFFs, and asynchronous communication systems (e.g., RabbitMQ, Apache Kafka, Amazon SQS).
• Think in terms of business and product impact, not only implementation.
• Demonstrate eagerness to learn and share knowledge with others.
• Show independence, ambition, and a strong ownership mindset.
• Thrive in small, fast-moving teams with frequent releases and quick iteration cycles.
   

Would be a plus:
 

• Familiarity with Clean Architecture software design philosophy or DDD
• Hands-on experience with GoLang.
• Ability to document requirements and create architectural diagrams (using PlantUML or Mermaid).
• Experience with distributed systems and high-load services.
• Experience with Kubernetes/Helm and service mesh technologies like Istio.
• Excellent communication and collaboration skills. Proactive approach to identifying and solving complex problems.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

Description

Join the Mobile Engineering team delivering safety-critical, regulated mobile software for diabetes care. You will focus on product quality and reliability for international markets, with domain onboarding provided to accelerate your impact. Framework development is out of scope for this role; you will use and configure the existing internal framework to achieve high coverage and reliable automation.

Requirements

• Own end-to-end testing for an FDA-regulated Android or IOS application in diabetes care. You will design risk-based tests, automate critical user flows, and ship compliant, high-quality releases for global markets. Work closely with Android and IOS developers, QA, Product, and Regulatory as a senior individual contributor.
• 3+ years in software testing, including mobile; 2+ years focused on Android or IOS
• Good knowledge of testing methodology, test development, and test execution.
• Version control and CI/CD: Git; ability to configure and run jobs in Jenkins/Bamboo (working with existing pipelines).
• Experience with test management and traceability in Agile/Scrum environments.

• Familiarity with medical software regulations and standards (IEC 62304, ISO 14971, FDA) and creating verification evidence.

  Nice to Have

  Experience with mobile UI automation frameworks (e.g., Appium or similar concepts).
  Network and API testing (e.g., proxy tools, REST).
  Localization/i18n testing, accessibility (TalkBack), and performance profiling.
  Perforce exposure.
  Experience with device labs or cloud device providers.

   

Job responsibilities

Develop, maintain, and execute manual test suites for the Android and IOS app using the client’s internal mobile test framework (custom, conceptually similar to common mobile automation stacks).
Create test plans, test cases, and test reports; define entry/exit and gating criteria for releases.
Build, stabilize, and monitor regression and smoke suites; ensure green builds and rapid failure isolation.
Configure and run automation in existing CI pipelines (e.g., Jenkins/Bamboo); investigate failures and triage defects with logs and artifacts.
Analyze requirements and influence design for testability; identify coverage gaps and add use cases accordingly.
Ensure end-to-end traceability and compliance-ready verification evidence in collaboration with Quality and Regulatory.
Partner daily with Android and IOS engineers, QA, Product, and Scrum Master to drive release readiness.
Participate in design reviews and continuous improvement of the test process.