Jobs at Djinni
8401-
· 205 views · 95 applications · 4d
Product Designer (UI / UX)
Full Remote · Ukraine · Product · 4 years of experience · IntermediateAbout the role - We are building a healthcare platform and need a UI/UX designer to create the full design from scratch. - You will help shape the look and feel of the product with clean and user-friendly design. - We will pay for the full product design...About the role
- We are building a healthcare platform and need a UI/UX designer to create the full design from scratch.
- You will help shape the look and feel of the product with clean and user-friendly design.
- We will pay for the full product design and offer paid support after that.
What You will Do
- Design end-to-end user interfaces from concept through to implementation
- Define and refine user flows, wireframes, and prototypes for both desktop and responsive views
- Occasionally support marketing with visual and branding work
More
What We are Looking For
- Strong ownership mindset, someone who takes full ownership and can lead design work from idea to final result
- Proficiency in Figma, prototyping tools, and other industry-standard design software
- Solid understanding of responsive design, accessibility, and modern UI styles -
· 92 views · 9 applications · 3d
Android Software Reverse Engineer/Developer
Countries of Europe or Ukraine · Product · 3 years of experience · Intermediate MilTech 🪖Searching for a talented Android developer with a reverse engineering mindset to join cross-functional teams. Your main focus will be on static analysis, with dynamic analysis skills considered a plus. By the way, we also need someone to craft some...Searching for a talented Android developer with a reverse engineering mindset to join cross-functional teams. Your main focus will be on static analysis, with dynamic analysis skills considered a plus. By the way, we also need someone to craft some downright sophisticated (read: non-casual) applications.
Responsibilities:
- Patch a variety of applications (because who doesn’t love a good patch?)
- Build and design non-casual applications (we mean seriously cool stuff)
Looking for:
- Proficient in using frameworks such as Flutter or React Native for rapid and efficient application development, as well as Java or Kotlin knowledge for low level undestanding.
- Deep understanding of server-client architecture to efficiently design and implement communication protocols between mobile applications and backend services.
- Reverse engineering, including APK disassembly, dex decoding, APK patching, and (preferably) smali code manipulation for troubleshooting and enhancing applications.
- SSL unpinning and Man-in-the-Middle (MITM) attacks to diagnose, test, and secure application communications.
- Skills in utilizing reverse engineering tools such as APKTool, jadx-gui, bytecode-viewer, Ghidra, and Frida to analyze and modify Android applications.
We offer:
- Engaging and impactful projects
- A cross-functional team
- Social responsibility at 100% (fulfilling your duty to society, guaranteed)
- Zero PSSOM (Post-Soviet Style of Managing)
If you identify with the skill set and responsibilities outlined here, please refer to this comprehensive resource:https://github.com/user1342/Awesome-Android-Reverse-Engineering. When applying, include a quote from the link provided as it is mandatory for your application.
More -
· 63 views · 7 applications · 4d
Medior/Senior .NET (C#) Developer with Vue.js and Nuxt.js
Full Remote · Countries of Europe or Ukraine · 3 years of experience · Upper-IntermediateAbout the Role We are looking for a Medior or Senior .NET Developer who is also comfortable working with Vue.js and Nuxt.js on the frontend. You will be responsible for developing and maintaining modern, scalable backend services using C# and...💼 About the Role
We are looking for a Medior or Senior .NET Developer who is also comfortable working with Vue.js and Nuxt.js on the frontend.
You will be responsible for developing and maintaining modern, scalable backend services using C# and ASP.NET, while also contributing to a high-performance, SEO-optimized frontend using Vue/Nuxt.
This is a full-stack role within a small and ambitious team building next-generation web applications for the B2B market.
🚀 What You’ll Do
Design and implement robust backend services using C# and ASP.NET Core
Build and maintain frontend components and pages using Vue.js 2/3 and Nuxt.js
Develop RESTful APIs and integrate them with frontend apps
Work closely with UI/UX designers and product owners
Collaborate in code reviews, architecture discussions, and deployment workflows
Ensure code quality through unit testing and automated CI/CD pipelines
Optimize applications for performance, scalability, and security
✅ Requirements
3+ years of professional experience with C#/.NET (Core or Framework)
Solid knowledge of ASP.NET Core, Entity Framework, and REST API development
Experience with Vue.js and at least basic familiarity with Nuxt.js
Understanding of JavaScript, TypeScript, SCSS/CSS, and modern frontend tooling
Experience with SQL databases (e.g., MS SQL Server or PostgreSQL)
Familiarity with Git, CI/CD workflows, and Agile methodologies
Good communication skills and proactive problem-solving mindset
💡 Nice to Have
Experience with SSR and SEO optimization in Nuxt.js
Familiarity with Docker and containerized development
Previous work on SaaS products or B2B platforms
Knowledge of cloud platforms like Azure or AWS
🌍 What We Offer
A collaborative and friendly team (you’ll work closely with devs, designers, and product people)
Flexible working hours & fully remote-friendly setup
Opportunity to work on meaningful, high-impact projects
Modern dev stack and engineering culture
More -
· 14 views · 2 applications · 4d
User Acquisition Specialist (Mobile, APK traffic)
Full Remote · Worldwide · 2 years of experience · Upper-IntermediateWe are looking for an experienced User Acquisition (UA) Specialist who knows how to drive high-quality traffic to APK apps. You should have hands-on experience with Google Ads, Meta, TikTok, and other top-tier traffic sources. This role does NOT include...We are looking for an experienced User Acquisition (UA) Specialist who knows how to drive high-quality traffic to APK apps. You should have hands-on experience with Google Ads, Meta, TikTok, and other top-tier traffic sources.
❗ This role does NOT include ASO. We are looking specifically for a UA expert who can scale installs through paid media.
🔍 Responsibilities:
• Launch and manage performance marketing campaigns for mobile apps (APK focus)
• Work with Google, Meta, TikTok and other networks to scale user acquisition
• Analyze campaign performance and optimize for CPI, ROAS, and retention
• Run A/B tests on creatives and targeting strategies
• Cooperate with the creative team to develop effective ad assets
• Monitor fraud, traffic quality, and attribution accuracy (MMPs: AppsFlyer, Adjust, etc.)✅ Requirements:
More
• 2+ years of experience in mobile user acquisition, preferably for APK apps
• Hands-on experience with Google Ads and Meta Ads is a must
• Experience with TikTok, Unity, Applovin, or other DSPs is a plus
• Strong analytical skills (Excel, Google Sheets, dashboards, attribution tools)
• Clear understanding of user funnel, CPI, LTV, ROAS, retention
• Ability to work independently and take ownership of campaign results -
· 13 views · 0 applications · 3d
Sales Account Executive (Polish language)
Full Remote · Countries of Europe or Ukraine · Product · 1.5 years of experience · Upper-IntermediateRingostat is an AI platform for telephony, call tracking, and call analytics. Our client portfolio includes over 2,000 active customers worldwide, including Peugeot, Mercedes-Benz, Jooble, and OLX. We are expanding our sales team and are looking for a...✅Ringostat is an AI platform for telephony, call tracking, and call analytics. Our client portfolio includes over 2,000 active customers worldwide, including Peugeot, Mercedes-Benz, Jooble, and OLX.
We are expanding our sales team and are looking for a specialist to fill the position of Sales Account Executive. If you are energetic, result-oriented, and have experience in B2B sales, we are looking for you!
😎Your Skills:
Hard Skills:- Languages. Polish - native or fluent, English - Upper Intermediate (B2) or above.
- Experience in B2B sales (2+ years) - you understand the processes, know how to identify customer needs and work effectively with them.
- Working with CRM - you analyze results, optimize processes, have cases of increasing conversion or average check.
- Effective meeting skills - you know what questions to ask to clearly identify customer needs and close the deal.
Not a must-have, but an advantage:
Experience in B2B sales of Telecom services or Software products.
Soft skills:- Proactivity and perseverance - you set ambitious goals, look for solutions and follow through.
- Organization and responsibility - you clearly set priorities, do not lose sight of details, fulfill obligations.
- Communication skills - you can easily find an approach to people, effectively negotiate and persuade.
- Multitasking and flexibility - you work with several clients and quickly adapt to changes.
👀 What to do:
- Negotiate with clients (Inbound), identify their needs and offer Ringostat solutions.
- Conduct demo presentations and work through objections.
- Close deals, fulfill the sales plan and key indicators: conversion, average check, deal cycle.
- Keep accurate records in CRM.
- Interact with other departments (Support, Customer Success, Finance, etc.) to provide quality customer support.
🙌🏻What we offer:
- Fixed salary + monthly bonuses based on performance.
- Progressive, young, and professional management. We help you achieve results if something doesn't work out, and don’t interfere with your work if everything is going well.
- A cool product that consists of 8 solutions for marketing and sales. It's really easy to promote because Ringostat solves specific and understandable business problems. We also have a whole set of advantages over any competitors.
- We have clearly defined career paths with a clear development plan and financial growth. So you will never have any questions: How can I earn more? What does my career growth look like? What do I need to do to grow?
- A systematic approach to adaptation: we have a structured daily routine that takes into account 7 years of experience in selling our product in various formats.
- Specialised conferences and internal events.
- Our own universe: a closed forum, our own Wikipedia and library, a gamification system, an internal currency (netpix) and store (Netpeak Store), and a meme generator.
-
· 25 views · 5 applications · 3d
ML Tech Lead (with GenAI and Bedrock)
Full Remote · Countries of Europe or Ukraine · 6 years of experience · Advanced/FluentProvectus helps companies adopt ML/AI to transform the ways they operate, compete, and drive value. The focus of the company is on building ML Infrastructure to drive end-to-end AI transformations, assisting businesses in adopting the right AI use cases,...Provectus helps companies adopt ML/AI to transform the ways they operate, compete, and drive value. The focus of the company is on building ML Infrastructure to drive end-to-end AI transformations, assisting businesses in adopting the right AI use cases, and scaling their AI initiatives organization-wide in such industries as Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, Manufacturing, and Internet businesses.
We are seeking a highly skilled Machine Learning (ML) Tech Lead with a strong background in Large Language Models (LLMs) and AWS Cloud services. The ideal candidate will oversee the development and deployment of cutting-edge AI solutions while managing a team of 5-10 engineers. This leadership role demands hands-on technical expertise, strategic planning, and team management capabilities to deliver innovative products at scale.
Responsibilities:
- Leadership & Management
- Machine Learning & LLM Expertise
- AWS Cloud Expertise
- Technical Execution
- Team Development & Communication
Qualifications:
- Proven experience with LLMs and NLP frameworks (e.g., Hugging Face, OpenAI, or Anthropic models);
- Strong expertise in AWS Cloud Services;
- Strong experience in ML/AI, including at least 2 years in a leadership role;
- Hands-on experience with Python, TensorFlow/PyTorch, and model optimization;
- Familiarity with MLOps tools and best practices;
- Excellent problem-solving and decision-making abilities;
- Strong communication skills and the ability to lead cross-functional teams;
- Passion for mentoring and developing engineers.
-
· 288 views · 91 applications · 3d
Frontend Developer (React + Next.js + Three.js)
Full Remote · Ukraine · 4 years of experience · Upper-IntermediateWe’re looking for a skilled Frontend Developer to join our team and help build high-performance, visually engaging web applications. You’ll work primarily with React, Next.js, and Three.js, with the opportunity to contribute to cross-platform mobile apps...We’re looking for a skilled Frontend Developer to join our team and help build high-performance, visually engaging web applications. You’ll work primarily with React, Next.js, and Three.js, with the opportunity to contribute to cross-platform mobile apps using Flutter (a plus, not required).
Responsibilities:
● Build and maintain modern web interfaces using React + Next.js
● Develop 3D visual experiences using Three.js or similar WebGL tools
● Optimize web applications for performance, speed, and responsiveness, especially when handling large datasets
● Collaborate with designers, back-end developers, and stakeholders to deliver high-quality products
● (Optional) Contribute to mobile development using FlutterRequirements:
More
● Strong experience with React and Next.js
● Hands-on experience with Three.js or other 3D rendering libraries
● Solid understanding of web performance optimization
● Experience working with complex UI and large data sets
● Good communication and teamwork skills
● Nice to have: Experience with Flutter or cross-platform mobile development -
· 11 views · 0 applications · 3d
Affiliate Manager (Tier-1)
Office Work · Ukraine (Kyiv) · Product · 2 years of experience · Upper-IntermediateWelcome to King Group, a place where the best people from the IT industry meet to do amazing things together. We operate numerous projects in the markets of Ukraine, Europe, and the United States, investing in venture capital startups, promising ideas,...Welcome to King Group, a place where the best people from the IT industry meet to do amazing things together. We operate numerous projects in the markets of Ukraine, Europe, and the United States, investing in venture capital startups, promising ideas, and people.
Due to the rapid development, our team is looking for a talented and enthusiastic Affiliate Manager for Tier-1.Working with us, you will have complete freedom of action, from full control over the creatives that are launched, to unlimited budgets, as well as working with Tier-1 GEO with 300+ million people.
Your Responsibilities:
•Actively attract new partners, work with incoming ones, and search for new partners (80/20);
•Building long-term relationships with partners and their development. Creating your own partner base;
•Communication with websites, bloggers, and forums via messengers, email, and phone;
•Working with tables, reporting, and invoices. Profitability calculation.Requirements:
•Confident English proficiency at B2 level or higher;
•Sales/influence experience of at least 2 years;
•Experience and proficient correspondence in English;
•Basic knowledge in marketing;
•Ability to work with large amounts of data;
•Ability to work in multitasking mode;
•Experience with long sales cycles;
•Experience as an Affiliate Manager or Team Leader will be a significant advantage;
•Analytical mindset.We offer:
More
-No bureaucracy in decision-making processes and the ability to directly influence the product/project.
-The opportunity to learn - or teach (we have internship and mentoring projects).
-Implementation of ideas through your own projects - Don't be afraid to experiment! Suggest and take over the implementation process.
-A supportive environment and team with whom you can make really cool products that change the market.
-Salary at the level of the IT market and a full social package (health insurance, therapist consultations in the office, gym reimbursement, reimbursement of the cost of lunches with delivery, etc.)
-Convenient office in the center of Kyiv (walking distance from Zvirynetska/Lybidska) with a green panoramic terrace. The problem of blackouts is 100% solved.
- Vacation - You will have 17 days of paid vacation and 3 extra days off for marriage, childbirth, unforeseen events, etc.
- Bonus for recommendation - We are always happy and appreciate the fact that teammates recommend their friends, so we add a bonus to the advantages of working with a trusted and reliable person.
- Relocation bonus - Changing the city of residence always leads to additional expenses, and our bonus helps to go through this period without unnecessary stress.
If you want to come to work with pleasure and be part of a dream team, then welcome! -
· 88 views · 8 applications · 3d
Geoscience Tester (with geomodeling)
Full Remote · Ukraine · 1 year of experience · Upper-IntermediateProject Description: Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists...Project Description:
Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data.
Responsibilities:
- Clarification and analysis of customer requirements
- Providing consultations to the development team on Oil&Gas domain
- Continuous and acceptance testing of the developed softwareMandatory Skills Description:
- Educational background in geosciences (geology or geophysics)
- Experience with geomodeling
- Understanding testing principles and SDLC
- Upper-Intermediate EnglishNice-to-Have Skills Description:
Structural and Stratigraphic modeling
Experience writing automated test cases
Experience with cloud computing platforms and technologies, micro-services and big data analytics
-
· 126 views · 19 applications · 3d
Middle .NET Engineer
Full Remote · Ukraine · 3 years of experience · Upper-IntermediateN-iX is looking for a Middle .NET Engineer to join our team! Our client is one of Europe's fastest-growing mobile companies with 4.5 million active customers, 1,000 employees worldwide, and operations in five countries. The client is using the mobile...N-iX is looking for a Middle .NET Engineer to join our team!
Our client is one of Europe's fastest-growing mobile companies with 4.5 million active customers, 1,000 employees worldwide, and operations in five countries. The client is using the mobile virtual network operator business model.
Requirements:
- 3+ years of commercial experience in .NET development in Microservices architecture
- .NET 7/8, ASP.NET Core, Web API
- SQL, MS SQL, Entity Framework
- Experience with Docker, Kubernetes
- Strong software design (SOLID, OOP/OOD)
- Experience with public cloud platforms (Azure preferred)
- Messaging/Eventing tools (e.g., ServiceBus, RabbitMQ, EventHub, Kafka)
- REST API, asynchronous programming, third-party integrations
- Strong written and verbal English communication skills
Nice to have:
- .NET Native AOT, ArgoCD, Service Mesh, Blue/Green deployments
- Azure DevOps, MS CRM, Redis, Azure LogicApps, AKS
- Experience with Monitoring tools (Azure App Insights, OpenTelemetry)
- Stored procedures, Functional Apps (Azure Functions, Lambdas)
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
More -
· 39 views · 6 applications · 3d
Senior Data Engineer
Full Remote · Countries of Europe or Ukraine · 5 years of experience · Upper-IntermediateAbout Us We are a leading Israeli IT company with 15 years of market experience and 8 years in Ukraine. Officially registered in Ukraine, Israel, and Estonia, we employ over 100 professionals worldwide. Specializing in successful startup collaboration,...About Us
More
We are a leading Israeli IT company with 15 years of market experience and 8 years in Ukraine. Officially registered in Ukraine, Israel, and Estonia, we employ over 100 professionals worldwide. Specializing in successful startup collaboration, we offer services across e-commerce, Fintech, logistics, and healthcare.
Our client is a technology company focused on supply chain management and procurement optimization. Сlient`s product simplifies purchasing processes by leveraging modern technology, helping businesses automate supply chains and reduce costs. We're seeking an experienced Data Engineer with expertise in Python, a passion for startups, and a genuine interest in ML and data to join our
Key Requirements:
🔹 5+ years of commercial experience in Data Engineering;
🔹 Proven expertise with the Python programming language;
🔹 Strong understanding of ETL processes;
🔹 Familiarity with Looker, Tableau, or other BI tools;
🔹 Deep expertise in Airflow, Snowflake;
🔹 Proficiency in database technologies (SQL, NoSQL, etc.);
🔹 English – Upper-Intermediate or higher.
What you will do:
🔹 Create data pipelines that can be used to process and analyze large amounts of data, using Snowflake, Looker, Airflow, and DBT;
🔹 Develop ETL workflows to process structured/unstructured data, ensuring data quality and reliability;
🔹 Implement and enforce data quality checks, validation processes, and governance best practices to maintain data integrity;
🔹 Collaborate with cross-functional teams to align data solutions with business objectives;
🔹 Document technical processes and maintain version control for reproducibility.
Interview stages:
🔹 HR Interview;
🔹 Pro-Interview;
🔹 Test Task;
🔹 Final Interview;
🔹 Reference Check;
🔹 Offer.
Why Join Us?
🔹 Be part of a friendly international team, working together on interesting global projects;
🔹 Enjoy many chances to grow, learn from mentors, and work on projects that make a real difference;
🔹 Join a team that loves fresh ideas and supports creativity and new solutions;
🔹 Work closely with clients, building great communication skills and learning directly from their needs;
🔹 Thrive in a workplace that values your needs, offering flexibility and a good balance between work and life. -
· 86 views · 3 applications · 3d
Middle/Senior Product Designer (contract work)
Full Remote · Ukraine · 4 years of experience · Upper-IntermediateThis opportunity is project-based and can be either a full-time or part-time engagement. (not an in-house position) The duration of projects may vary, ranging from short-term to long-term commitments. Please note that compensation will be determined...This opportunity is project-based and can be either a full-time or part-time engagement. (not an in-house position)
The duration of projects may vary, ranging from short-term to long-term commitments. Please note that compensation will be determined based on the hours worked as this is a contract-based collaboration.
It's important to mention that the social package, including benefits like sick leave, days off, vacations, accounting and necessary equipment provision, are not covered by Selecto.
We specialize in different spheres: Healthcare, Education, Financial Services, Supply Chain Management, Logistics and Transportation, E-commerce, Consumer Goods and Services, Hospitality and Recreation, Legal Matters, Real Estate, and more.
We would describe our everyday life as follows:
• Product design from research to release.
• Diversity of interesting design-oriented B2C/B2B projects with no enterprise long-terms
• A high bar for functional and emotional design.
• Direct communication with customers - workshops, pitching ideas, interviews, brainstorming.
• Continuous work on our processes, team development, and internal design culture.
YOU have:
• Deep understanding of UX design principles and methodologies.
• Strong and modern visual design skills.
• Good communication skills in English (Upper-Intermediate at least).
• Highly developed team play skills.
More -
· 80 views · 12 applications · 3d
Website Content Manager
Full Remote · Ukraine · 0.5 years of experience · Upper-IntermediateUPQODE is looking for a skillfull Content Manager to strengthen our team. Requirements: - Desire to develop in Web Development, Web Design and Digital Marketing - Upper-intermediate English level - Structured thinking - An eye for detail, high level...UPQODE is looking for a skillfull Content Manager to strengthen our team.
Requirements:
- Desire to develop in Web Development, Web Design and Digital Marketing
- Upper-intermediate English level
- Structured thinking
- An eye for detail, high level of accuracy
- Managerial skills
- Willingness to learnWill be a plus:
- Experience in Webflow, Wordpress, Shopify, Framer, Duda
- Experience in Figma
- Experience in SEO
- Experience in Web Design
- Knowledge of any Website CMS
- Basic knowledge of HTML/CSSResponsibilities:
- Building/Designing websites on Webflow, Wordpress, Shopify, Framer, Duda
- Content adding and editing on the websites (all mentioned CMS)
- Collaboration with developers, designers and marketing team members
- Testing functionality
- Writing Documentation
- Promoting Company ProductsWhat We Offer:
- A work culture built on mutual success, trust, and continuous growth;
- Competitive compensation with clearly scheduled salary reviews and raises;
- A high-performing project management team and an inspiring atmosphere of camaraderie;
- The opportunity to lead a talented team of top-tier developers and designers;
- Sports compensation to help you stay active and energized;
- Paid vacation and sick leave — because your well-being matters;
- Comprehensive health insurance coverage;
- A modern, comfortable office in the center of Lviv;
- An amazing team, warm atmosphere, and engaging corporate events.
More
-
· 28 views · 3 applications · 3d
Finance Manager
Full Remote · EU · Product · 3 years of experienceHello! We are looking for a Finance Manager — a specialist who will be happy to take on the management of the company's finances and participate in strategic business tasks. This is a great opportunity for those who are well versed in financial planning,...Hello! We are looking for a Finance Manager — a specialist who will be happy to take on the management of the company's finances and participate in strategic business tasks.
This is a great opportunity for those who are well versed in financial planning, budgeting and analytics, and who want to work in a team that values initiative, responsibility and a healthy sense of humour.
🔍 What you will be doing:
- Reconciling statements from payment systems.
- Conducting reconciliations with payment systems, auditing balance amounts.
- Daily reconciliation of project activities for the previous day.
✅ Important for us:
- 3–5 years of experience in the financial sector.
- Proficiency in Excel / Google Docs.
- Experience working with large amounts of data.
- Experience working with PSP.
- Experience in preparing management reports.
Important: the candidate must be located outside Ukraine.
🚀 What we offer:
- Opportunity for development.
- Competitive salary.
- Work in a supportive and helpful team.
📩 Why you should join us:
- Fully remote work: Mon-Fri, 10:00 to 19:00 (UTC+2)
- Competitive salary — we value everyone's contribution
- Paid holidays, sick leave and birthday — day off 🎉
- A team that supports, helps and does not micromanage
-
· 143 views · 8 applications · 3d
Customer Support Agent
Full Remote · Ukraine · 0.5 years of experience · Upper-IntermediateAre you passionate about delivering excellent customer service while working in a dynamic, fast-paced environment? We’re looking for a Customer Support Agent to join our team and provide top-notch assistance to our users. Working schedule: Tuesday,...Are you passionate about delivering excellent customer service while working in a dynamic, fast-paced environment? We’re looking for a Customer Support Agent to join our team and provide top-notch assistance to our users.
Working schedule:
Tuesday, Wednesday, Thursday, Friday - 8 PM - 3 AM
Saturday - 1 PM - 11 PMRequirements:
- Ability to understand client needs and handle the negotiation process
- Exceptional communication and problem-solving abilities.
- Experience in installing and setting up the themes and plugins
- Understanding of the development processes and software lifecycle
- Knowledge of CSS and website theme layouts
- Familiarity with the Shopify platform (app installations, theme customizations, etc.).
- Attentiveness to details
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- Strong multitasking skills to manage several conversations and tasks simultaneously.
- Ability to remain organized and calm under pressure.Responsibilities:
- Manage support tickets - help customers solve their issues.
- Ask customers targeted questions to quickly understand the root of the problem.
- Provide fast and quality support for our themes and plugins.
- Submit, test task for fixes (from clients, or Theme bugs).
- Cooperate with developers and other units (Project Managers, QA, - Frontend, Backend, Design, Support, etc).
What We Offer:- A work culture built on mutual success, trust, and continuous growth;
- Competitive compensation with clearly scheduled salary reviews and raises;
- A high-performing project management team and an inspiring atmosphere of camaraderie;
- The opportunity to lead a talented team of top-tier developers and designers;
- Sports compensation to help you stay active and energized;
- Paid vacation and sick leave — because your well-being matters;
- Comprehensive health insurance coverage;
- A modern, comfortable office in the center of Lviv;
- An amazing team, warm atmosphere, and engaging corporate events.
More