Jobs at Djinni
8390-
Β· 220 views Β· 62 applications Β· 19d
QA junior to $900
Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· IntermediateAs a QA Engineer, your main mission is to ensure the softwareβs functionality, usability, and performance align perfectly with our usersβ needs. What you will do: - Conducting various types of testing, including functional, integration, system, and...As a QA Engineer, your main mission is to ensure the softwareβs functionality, usability, and performance align perfectly with our usersβ needs.
What you will do:
- Conducting various types of testing, including functional, integration, system, and regression.
- Creating and maintaining test documentation, including test cases, and test data.
- Identifying and reporting software defects and issues using appropriate bug tracking tools, and working closely with development teams to resolve them.
- Investigate urgent issues from customers
- Work closely with devs, BA
Requirements:
- 1+ years of experience in software testing
- Intermediate written and spoken English
- Experience in testing Web applications
- Attention to detail, high level of self-organization and liability
What would be a plus but not required:
- Experience in API testing
- Experience in E2E testing
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Β· 178 views Β· 51 applications Β· 28d
Full Stack Developer (10% backend and 90% frontend)
Full Remote Β· Countries of Europe or Ukraine Β· 6 years of experience Β· Upper-IntermediateWho you are: Youβre a skilled and dedicated Full Stack Developer with strong experience across both front-end and back-end development. Passionate about web architecture, you take pride in building responsive, scalable platforms and continuously seek out...Who you are:
Youβre a skilled and dedicated Full Stack Developer with strong experience across both front-end and back-end development. Passionate about web architecture, you take pride in building responsive, scalable platforms and continuously seek out best practices and new technologies. You're highly organized, detail-oriented, and thrive in a collaborative, fast-paced environment.
Youβll have the opportunity to work on cutting-edge projects in an agile setting, joining a motivated and cross-functional team that drives the entire software development processβfrom ideation to deployment.
Who they are:
They are the largest scholarship marketplace in the U.S., focused on making higher education more accessible and affordable. Their platform simplifies the scholarship search and application process, helping students fund their education with ease through innovative, AI-driven solutions.
Beyond supporting students, they also empower businesses through a platform that allows brands to create and manage scholarshipsβengaging with Gen Z and investing in the future of education.
What you will do:
- As a key member of the Growth Team, you will contribute to the development and optimization of platforms that support both students and business partners. Your main responsibilities will include:
- Actively contributing as a Scrum team member
- Developing user-facing UI components and website architecture
- Building and maintaining Node.js microservices
- Writing clean, structured, and maintainable code following industry standards
- Participating in all stages of the development lifecycle
- Collaborating closely with designers, product managers, and fellow developers
- Optimizing application performance and scalability
- Staying current with the latest full stack development trends and tools
Tech Stack:
- Frontend: Nuxt 3 with SSR and TypeScript
- UI: Tailwind CSS & PrimeVue
- Backend: PHP 8.3 & Laravel, utilizing JSON:API endpoints
- Growth & Insights: ClickUp, Notion, Mixpanel
Requirements - 6+ years of experience in full-stack development
- English proficiency (B2 level or higher)
- Hands-on experience with Nuxt 3 & TypeScript in a production environment
- Strong understanding of SSR, RESTful APIs, and JSON:API
- Basic experience with Laravel
- Proficiency in ES6+, Tailwind CSS, and component libraries like PrimeVue
- Experience writing testable, production-level code
- Strong communication skills and teamwork capabilities
- Git proficiency and comfort working in fast-paced environments
Bonus skills:
- Performance optimization for web applications
- Unit/integration testing experience
- CI/CD pipeline knowledge
- Familiarity with GCP services (Cloud Functions, Cloud SQL, Kubernetes)
- Experience with relational databases like MySQL or PostgreSQL
- Experience with analytics tools such as Mixpanel
Benefits - Unlimited PTO β Recharge and take time for yourself
- Top-tier Talent Environment β Collaborate with passionate, innovative professionals
- Global Community β Connect in-person at annual retreats
- Flexible Work Schedule β Prioritize work-life balance
- Co-working Budget β Access to coworking spaces wherever you are
- Remote-First Culture β Work from anywhere, fully supported
If you're a passionate full stack developer ready to drive innovation and make an impact, this is your opportunity to help shape the future of education.
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Β· 91 views Β· 8 applications Β· 26d
Senior iOS Product Engineer - Spark Team
Full Remote Β· EU Β· Product Β· 4 years of experience Β· Upper-Intermediate Ukrainian Product πΊπ¦As a Senior iOS Product Engineer, you'll play a key role in shaping the future of our product. Here's how you'll make a difference: Develop innovative features like an AI assistant and advanced search functionalities, transforming the email interaction...As a Senior iOS Product Engineer, you'll play a key role in shaping the future of our product. Here's how you'll make a difference:
- Develop innovative features like an AI assistant and advanced search functionalities, transforming the email interaction experience for our users.
- Influence crucial changes in our iOS client's architecture. As we shift towards a more robust, SwiftUI-centric design, your insights will be essential in this transformation, providing improved flexibility and an enhanced iteration process.
- While your primary platform would be iOS, there's room for expanding your impact. You'd leverage Swift for developing applications for Android and Windows platforms, demonstrating the versatility of Swift across various environments.
What youβll do:
- Write efficient, maintainable, and clean code following best practices.
- Lead the enhancement of Spark's technical core, engaging crafting engines for upcoming features and ensuring our technologies remain advanced and responsive to changing needs.
- Manage the investigation and resolution initiatives for significant defects, issues, and incidents.
- Drive continuous improvement in our processes to optimize performance.
- Adapt swiftly to the latest features released by Apple and keep Spark innovative at the forefront of industry trends.
- Write tests to ensure you deliver high-quality code and a delightful user experience.
- Mentor, collaborate, and learn from team members.
About you:
- Proficiency in Swift and Objective-C
- Experience creating complex user interfaces with UIKit and/or SwiftUI
- Strong understanding of SOLID, OOP patterns, concurrency patterns
- Experienced in memory management and optimizations
- Ability to solve basic tooling issues (CocoaPods quirks, Xcode caches, git abnormal states)
- Basic understanding of how the C/Swift compiler builds flows (C headers, linking, search paths)
- Ability to function independently and in a team environment
- Strong analytical and problem-solving skills
- Experience working in an Agile/Scrum environment
Would be a plus:
- Interest in AI, experience creating AI agents
- Understanding of CI/CD pipelines and tools (Azure, GitHub Actions, or Jenkins)
- In-depth knowledge of databases (SQL, indexes)
What you will get at Readdle:
- Customer-centric culture. We put our customers first. It means that every employee can benefit from interacting with our customers directly. It enables us to create and deliver the best solutions for millions of our users.
- Professional growth. We are professionals at everything we do. It means we own our decisions, our work, and our results. We provide quality feedback to others and welcome feedback as an opportunity to learn and improve.
- A team of amazing people. The greatest power we have is the team. It means we care about each other, ensure transparency, and invest in everyone's success.
- Impact on our products. We aim to create valuable products. It means that we improve ourselves constantly by overcoming constraints, simplifying our processes, and improving our capacity.
- Innovative culture. We try to be innovative and creative in everything we do. It means that we expect, appreciate and value new ideas.
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Β· 308 views Β· 34 applications Β· 20d
Trainee C++ Developer IRC267583
Full Remote Β· Ukraine Β· Upper-IntermediateJob Description: Undergraduate or Bachelor's/Master's degree in Computer Engineering; Basic experience in C++ development; Must have basic knowledge of software development tools and software development life cycle; Data analysis and debugging...Job Description:
- Undergraduate or Bachelor's/Master's degree in Computer Engineering;
- Basic experience in C++ development;
- Must have basic knowledge of software development tools and software development life cycle;
- Data analysis and debugging skills;
- Good analytical and problem-solving skills;
- English: Upper Intermediate;
- Good communication skills.
Job Responsibilities:
- Undergo on-job training;
- The engineer will be responsible for the development of the Windows desktop application.
Project Description:
Customer is one of the leading providers of protocol analyzers, exercisers, jammers, and verification tools for existing and emerging digital communication standards. HQ in Chestnut Ridge, NY, the company has sales and development in the US, Europe, and Asia.
GL is working on desktop software that, combined with the clientβs principal product, will generate, capture, analyze the traffic of low-level hardware high-speed data transfer protocols, targeted at storage companies that depend on analysis test tools in their development and test processes
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Β· 106 views Β· 23 applications Β· 26d
Junior Content Writer
Countries of Europe or Ukraine Β· Upper-IntermediateThis position is perfect for you if you are passionate about creating high-quality content, want to build a career in content writing, and excited to join a growing team! Required Skills You have an advanced English level β B2 or higher You can write...This position is perfect for you if you are passionate about creating high-quality content, want to build a career in content writing, and excited to join a growing team!
πRequired Skills
πΉYou have an advanced English level β B2 or higher
πΉYou can write and express ideas clearly and concisely to inform, educate, and engage
πΉYou are analytical and diligent, can analyze any source material to infer its key objectives
πΉYou are constantly investing time into self-improvement and ready to learn new concepts
πΉYou would love creating thoughtful content that brings real value to a reader
πAbout you
πΉYou love (!) content creation and strive to be the best
πΉYou diligent and focused, you always think about why before how
πΉYou are constantly looking for new challenges and things to learn
πΉYou value collaboration and a positive interpersonal environment
πΉYou are motivated by seeing tangible results of your work
πResponsibilities
πΉCreate content for our website β service pages, case studies, blog posts
πΉAnalyze relevant public materials and extract knowledge from internal experts
πΉWrite content that precisely and effectively targets specific needs and brings real value
πΉParticipate in results analysis to see how your work contributes to the overall success
πΉConstantly grow, innovate, learn new tools and techniques
πWe offer
πΉOpen environment that encourages to innovate and try new things as long as initial goals remain in focus
πΉGreat team β you will work together with the professional and easygoing sales team, analytical and creative design department, and seasoned and knowledgeable team leaders
πΉGreat target audience β we are really proud of our clients, their businesses, and the work we are doing throughout a variety of domains
πBenefits
We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
Professional
πΉCompensation of professional certifications, courses, IT conferences, and events
πΉIndividual and group English classes with native-speaking teachers from US & UK
Quality of life
More
πΉOur processes are tailored to enable remote work and flexible work schedule
πΉYou can choose from a selection of hardware either it is Apple or PC devices
πΉThere are also frequent team retreats, leisure activities, and holiday celebrations
πΉGifts on personal and professional anniversaries, pizza Fridays, and movie nights
πΉ21 paid days off and 11 national holidays throughout the year to travel and rest
πΉWe compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
πΉLastly, all the benefits work the same way if you are living outside of Dnipro or Lviv (for example, we will send you the hardware of your choosing, and so on)
πΉYou are a part of a team, we help each other when life knocks one of us down π€ -
Β· 153 views Β· 45 applications Β· 19d
Go Developer
Full Remote Β· Worldwide Β· Product Β· 4 years of experience Β· Pre-IntermediateA modern real-time platform is currently in development, focused on delivering rich audio and video communication features. The backend is partially built with Go. Weβre looking for a full-time Go developer who will take ownership of core backend services...A modern real-time platform is currently in development, focused on delivering rich audio and video communication features. The backend is partially built with Go. Weβre looking for a full-time Go developer who will take ownership of core backend services and contribute to the integration of our real-time communication layer.What youβll do:
- Develop and maintain scalable backend services in Go
- Integrate and manage our LiveKit infrastructure (self-hosted)
- Implement features like room management, token generation, and participant control
- Build internal APIs (REST/gRPC) for client apps (web, mobile)
- Optimize performance and reliability of audio/video features
- Collaborate with frontend and DevOps teams
Requirements:
- 2β4 years of professional experience with Go (Golang)
- Strong understanding of concurrency, goroutines, and channels
- Experience building and maintaining REST or gRPC APIs
- Familiarity with JWT, authentication flows, and session management
- Solid knowledge of PostgreSQL and Redis
- Experience working with Docker and writing maintainable Go services
- Ability to read documentation and work with third-party SDKs (e.g., LiveKit Go SDK)
Nice to have:
- Experience with LiveKit or any WebRTC-related project
- Knowledge of media server concepts (SFU, signaling, TURN/STUN)
- Previous work with event-driven architecture, pub/sub, or message queues
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Β· 143 views Β· 3 applications Β· 24d
Mobile QA Engineer
Office Work Β· Cyprus Β· Product Β· 3 years of experience Β· Pre-IntermediateResponsibilities Design and execute test plans for mobile apps (iOS & Android), covering functionality, UI/UX, and performance Identify, log, and track bugs using industry-standard tools Perform regression, exploratory, and compatibility testing across...Responsibilities
- Design and execute test plans for mobile apps (iOS & Android), covering functionality, UI/UX, and performance
- Identify, log, and track bugs using industry-standard tools
- Perform regression, exploratory, and compatibility testing across devices and OS versions
- Work closely with developers, product managers, and designers to maintain high-quality standards
- Participate in Agile processes and contribute to testing strategy
- Validate push notifications, real-time data, and in-app behaviour
- Ensure apps comply with App Store and Google Play requirements
- Leverage automation tools to streamline testing and improve coverage
- Maintain clear documentation of test cases, outcomes, and known issues
Requirements
- 3+ years in QA, with hands-on experience in mobile application testing
- Solid understanding of mobile platforms, OS behaviors, and testing best practices
- Familiarity with tools like XRail, JIRA, Charles Proxy, and Firebase Crashlytics
- Experience with Agile development workflows
- Strong communication and analytical skills
Nice to Have
- Experience in the casino or broader gaming industry
- Knowledge of mobile automation tools
- Understanding of performance and crash monitoring tools
- Exposure to compliance and responsible gaming requirements
What We Offer
- Competitive salary and career growth opportunities
- Office-based role in a modern Limassol workspace (Ksenos Building)
- Access to a full suite of testing tools and mobile devices
- The chance to shape the quality of high-impact casino gaming products
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Β· 19 views Β· 2 applications Β· 21d
Senior Java Developer (only Vinnytsia, Ukraine)
Office Work Β· Ukraine (Vinnytsia) Β· Product Β· 5 years of experience Β· Upper-IntermediateIt is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees. The company is...It is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees. The company is recognized in the Gartner Magic Quadrant for ITSM and is the mid-tier industry leader in Gartner Peer Insights. AWS awarded the company their Rising ISV Star Award for 2022.
It has over 4,000 customers in 140 countries. Deployed in 42 different languages and used daily by over 100,000 system administrators. The software impacts the daily working lives of over 9 million end users.
Responsibilities:
- Develop the next generation of our leading product, a SaaS-based microservices solution architecture deployed in the AWS cloud.
- Develop advanced, enterprise-grade, high-performance, and scalable web applications according to the newest, latest guidelines and best practices.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency and quality.
- Collaborate closely with product and design teams to create innovative user interfaces and features.
Qualifications:
- 5+ years of programming experience as a Java developer.
- 3+ years experience in Spring framework and Microservices.
- Excellent architecture-level design and understanding of large-scale systems.
- SQL and NoSQL Databases experience and knowledge.
- Versed in software engineering principles and practices - Agile development.
- Spoken and written English
Advantage
- Experienced with Docker/Helm/Kubernetes technologies
- Experienced with Lambdas, RabbitMQ, SQS, Redis, Kinesis, Elastic Cache\Search Graphql, API GW, NLB, NodeJS, TypeScript
- BA/BSC in Computer Science, and/or equivalent
- Experience in React or Angular, JavaScript, HTML5, CSS 3, browser behavior, page life-cycle, and DOM events.
Apply now and will contact you within 24 hours:)
Start a new page of your career growth with us!
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Β· 44 views Β· 3 applications Β· 30d
Senior Social Media Manager
Office Work Β· Spain Β· Product Β· 5 years of experience Β· Upper-Intermediate Ukrainian Product πΊπ¦We are looking for a highly skilled and creative Senior Social Media Manager to develop and execute a strategic content plan for the CEOβs personal brand across multiple social media platforms, including X (Twitter), Instagram, LinkedIn, TikTok, and...We are looking for a highly skilled and creative Senior Social Media Manager to develop and execute a strategic content plan for the CEOβs personal brand across multiple social media platforms, including X (Twitter), Instagram, LinkedIn, TikTok, and YouTube Shorts.
The ideal candidate will have a strong understanding of platform-specific content, storytelling, and audience engagement while ensuring a unique and tailored approach to each channel.
Requirementsβ 5+ years of experience in social media management, with a focus on personal branding or executive communications.
β Proven track record of growing and managing high-profile personal or corporate social media accounts.
β Strong knowledge of content trends, platform algorithms, and best practices for X, Instagram, LinkedIn, TikTok, and YouTube Shorts.
β Video editing and post-production skills are a must (Adobe Premiere Pro, Final Cut Pro, CapCut, or similar tools).
β Independently generate creative content ideas that align with the CEOβs vision, industry trends, and audience preferences.
β Exceptional storytelling and content creation skills, with the ability to adapt messaging for different platforms.
β Experience in thought leadership positioning, crafting compelling narratives, and building executive presence online.
β Strong analytical mindset, with experience using social media analytics tools to measure and optimize content performance.
β Excellent communication skills.
β Experience working with C-level executives or high-profile individuals is a plus.
Responsibilitiesβ Develop and implement a strategic social media plan for the CEOβs personal brand, ensuring a strong and consistent presence across X, Instagram, LinkedIn, TikTok, and YouTube Shorts.
β Create, edit, and manage platform-specific content, including short-form videos, carousels, thought leadership posts, interactive stories, and engaging text posts.
β Handle video editing and post-production, ensuring high-quality content that aligns with the CEOβs tone and positioning.
β Stay up to date with industry trends, emerging formats, and platform algorithm changes to optimize content reach and engagement.
β Work closely with the CEO and other stakeholders to create authentic, thought-provoking, and engaging content that enhances credibility and visibility.
β Develop and maintain a content calendar, ensuring timely and consistent posting across platforms.
β Ability to work independently, proactively generating content ideas and executing them.
β Monitor, analyze, and report on content performance using analytics tools, continuously refining the strategy based on data-driven insights.
β Engage with the audience, responding to comments, messages, and interactions to foster community growth.
β Collaborate with the internal creative and marketing teams for cross-promotion opportunities and campaign alignment.Would be a plus
β Fluent in English, Spanish is a plus.
Work conditions
Immerse yourself in Crypto & Web3:
β Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
β Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
β Gain unique experience and be part of global transformations.
Drive Innovations:
β Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
β Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
β Modern equipment.
β Comfortable working conditions, and an inspiring environment to help you thrive.
β 30 calendar days of paid leave.
β Additional days off for national holidays.
β Health insurance. -
Β· 48 views Β· 6 applications Β· 5d
Senior Business Analyst (Fintech Product) part- time
Part-time Β· Full Remote Β· Ukraine Β· Product Β· 3 years of experienceOverview We are seeking a Senior Business Analyst to join our fast-growing Fintech product team. This is a hands-on role involving deep engagement with complex business logic, REST APIs, data modeling, and system analysis. You will be responsible for...Overview
We are seeking a Senior Business Analyst to join our fast-growing Fintech product team. This is a hands-on role involving deep engagement with complex business logic, REST APIs, data modeling, and system analysis. You will be responsible for translating high-level business needs into detailed requirements, diagrams, and process flows while working closely with cross-functional teams.
Requirements
- Minimum 3 years of experience as a Business Analyst in software development projects.
- Proven experience in formalizing business and system requirements for development teams.
- Strong understanding of REST APIs and HTTP protocols.
- Hands-on experience using tools such as Postman, Swagger, or ApiDog β ability to execute API requests and analyze request/response structures in JSON format.
- Solid understanding of relational databases (e.g., PostgreSQL or any SQL-based DBMS), including data types, joins, and writing simple queries.
- Experience in creating UML diagrams (e.g., Activity, Sequence) using tools like Miro.
- Basic knowledge of BPMN and experience in visualizing business processes.
- Proficiency in Jira and Confluence for task management and documentation.
- Familiarity with Figma β ability to navigate designs and understand interface logic.
- Understanding of non-functional requirements such as performance, scalability, and security.
- Familiarity with software integration patterns and authentication methods (JWT, OAuth).
Responsibilities
- Gather, analyze, and translate business requirements into clear documentation for development.
- Create and maintain requirement specifications, system diagrams, and process flowcharts.
- Define user stories and acceptance criteria.
- Collaborate with product managers, developers, and QA to align business needs with technical implementation.
- Analyze and validate REST APIs using Postman, Swagger, or ApiDog.
- Build and maintain UML/BPMN diagrams to document flows and interactions.
- Participate in the full development lifecycle, from discovery and design to testing and release.
- Proactively suggest improvements to product features, system design, and documentation.
- Support cross-functional teams with clear communication and requirement clarification.
Nice to Have
- Experience in the Fintech domain or projects with complex business logic.
- Understanding of microservices and client-server architecture.
- Experience forecasting system behavior and designing scalable solutions.
- Familiarity with OpenAPI Specification and designing data models for APIs and storage.
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Β· 22 views Β· 5 applications Β· 29d
Middle-SEO (E-commerce)
Worldwide Β· 2 years of experience Β· IntermediateWe are looking for a Middle SEO specialist. Projects: E-commerce (Magento), 2-3 WP, and AI startup Requirements: Experience in SEO from 2 years Knowledge of basic SEO tools and optimization techniques Ability to analyze results and make adjustments to...We are looking for a Middle SEO specialist. Projects: E-commerce (Magento), 2-3 WP, and AI startup
Requirements:- Experience in SEO from 2 years
- Knowledge of basic SEO tools and optimization techniques
- Ability to analyze results and make adjustments to improve performance
- Confident knowledge of Ukrainian and English (keyword selection, semantics, topic selection, etc. )
- Work with Google Search console
- Work with Netpeak spider and Screaming frog (understanding of errors)
- Off-page and On-page SEO
- HTML/CSS
- WP and Magento CMS
- E-commerce
Responsibilities:
- Development and implementation of SEO strategy to improve website rankings in search engines
- Optimization of content and technical aspects of the website to improve SEO performance
- Monitoring and analysis of SEO strategies effectiveness
- Collaboration with copywriters and web developers
Work location:
- remote/office or combined (very flexible)
If you have experience in SEO, have excellent knowledge of optimization tools and are ready for interesting challenges in the e-commerce, AI, we are waiting for your resume!
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Β· 189 views Β· 19 applications Β· 8d
Project Manager/Account Manager (trainee)
Worldwide Β· 0.5 years of experience Β· Advanced/FluentEver wondered how to turn small talk into big deals and emails into lasting partnerships? If youβre ready to dive into the world of account management and learn the ropes from the pros, weβve got just the internship for you! Why Are You Going to...π‘ Ever wondered how to turn small talk into big deals and emails into lasting partnerships? If youβre ready to dive into the world of account management and learn the ropes from the pros, weβve got just the internship for you!
Why Are You Going to Love Working Here?
We wanted to create a different kind of community.
At ElifTech, thereβs no βsuits vs. everyone elseβ vibe.
All our staff, from trainees to seniors, can chat up top management like old pals and throw down at parties right alongside the C-suite.
No hierarchy, just humans.
Your Role & Superpowers:
β Be a relationship-builder: Youβll connect with clients and partners, ensuring they always feel heard, understood, and valued.
β Master the art of problem-solving: Anticipate challenges before they arise and be the person everyone turns to for a creative solution.
β Keep the wheels turning: Help manage customer inquiries, prepare reports, and support the account management team in daily tasks.
β Speak the clientβs language: Participate in online calls, emails, and all the necessary communication channels with confidence (and in Advanced English, of course).
β Become the organization ninja: Keep track of legal, financial, and business agreements so nothing falls through the cracks.
β See opportunities everywhere: Support upselling and cross-selling efforts, because good relationships = more business.
β Learn & grow: Be part of a team that values mentorship and career development as much as delivering great results.
What You Bring to the Table:
πΉ Your brain is wired for client relations, business development, or account management. You enjoy the hustle and thrive in fast-paced environments.
πΉ Your English is not just βgoodββitβs Advanced. Whether youβre drafting an email or leading a client call, you sound clear, confident, and professional.
πΉ Communication skills? Top-tier. You know how to listen, respond, and keep conversations engaging without sounding like a chatbot.
πΉ Proactivity is your second nature. You donβt wait to be told what to doβyou spot opportunities and act on them.
πΉ You multitask like a pro. Juggling multiple clients, projects, and deadlines doesnβt scare youβit excites you.
πΉ You have a sharp eye for detail. Because letβs be real, no one likes a report with typos.
πΉ Youβre curious about the IT industry. Maybe youβre not a developer, but you get how outsourcing works and why IT teams function the way they do.
Whatβs in It for You?
π Mentorship & guidance β work closely with experienced Account Managers who will support your growth.
π Training & workshops β gain insights into account management, communication, and the IT industry.
π€ Real-world experience β you wonβt be on the sidelines; youβll be in the game, handling client communication and account strategy.
π Career growth opportunities β perform well, and this internship could turn into a full-time Account Manager role.
π Culture that doesnβt suck β We take work seriously, but we donβt take ourselves too seriously. Expect a lot of inside jokes and memes
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Β· 43 views Β· 1 application Β· 11d
RNG Technical Support Engineer (L2)
Full Remote Β· EU Β· Product Β· 1 year of experience Β· IntermediateARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots,...ARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry.
Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies.
Driven by a persistence to craft immersive experiences and responsible thrills, ARRISE's global team consistently deliver best-in-class services with a dedication to create games that players love time and time again.
RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.
Primary responsibilities:
- Respond to customer inquiries and support requests promptly and professionally.
- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.
- Provide step-by-step guidance and instructions to customers to resolve technical problems.
- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.
- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
- Conduct research and gather information to provide accurate and up-to-date solutions to customers.
- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.
- Assist in product testing, bug tracking, and providing feedback to the development team.
- Help Support peers with day-to-day tasks and professional development by sharing knowledge.
RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.
Proficiency requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in technical support, customer service, or a related role.
- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- Proficiency in using ticketing systems, CRM software, and other support tools.
- Familiarity with hardware, software, operating systems, and networking concepts.
- Basic programming or scripting knowledge is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
- English level Intermediate or higher
- Ukrainian language proficiency
Hard skills
Monitoring skills:
- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.
- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.
- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.
- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.
Database skills:
- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.
- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.
- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.
- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.
- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.
API skills:
- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).
- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).
- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.
Network skills:
- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.
- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.
- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.
- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.
- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.
Company offers:
- Fully remote work or work in a friendly team at modern office.
- Unlimited coffee, snacks and fruits.
- Health insurance.
- Free English language training.
- Gym membership.
- Real Agile.
- Competitive salary level.
About ARRISE
ARRISE is one of the fastest growing platform providers. Our passion for premium product is unrivalled and we strive to create only the most engaging and evocative best experiences.
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ARRISEβs employs extensive expertise to ensure that each high-quality product developed in our studios represents our mantra of innovation and dedication.
We are continuously launching new and exhilarating projects. This comes from heavy investment into research, development and our people, providing you with all the support you need.
Your success is our success! -
Β· 101 views Β· 16 applications Β· 19d
Strong Middle AI Engineer (Agents, Quant) in Machine Learning Team
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· IntermediateYour expertise: High personal interest and self-development in AI Experience with AI agents in Production Experience with Data Science activities Will definitely be a plus: Lead personal pet AI projects or participate in AI startups High interest and...Your expertise:
- High personal interest and self-development in AI
- Experience with AI agents in Production
- Experience with Data Science activities
Will definitely be a plus:
- Lead personal pet AI projects or participate in AI startups
- High interest and experience in Quantitative Analysis
- High interest and experience in Finance and Economics
- Experience with advanced multi-agent systems
- Experience with Generative AI β complex prompt engineering, RAG, LLM finetuning
- Experience in evaluating the quality of Generative AI and Agentic AI services
- Experience with documenting solution architecture and experiment reports
- Experience with Research & Development projects or scientific research
Whatβs in it for you?
- Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
- Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
- Decent market rate compensation depending on experience and skills
- Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
- Support of personal and professional development
- coverage of costs of external trainings, conferences, professional literature
- support of experienced colleagues
- in-house events and trainings
- regular knowledge sharing in teams
- English classes and speaking clubs
- Life-balance support
- 25 working days of vacation
- 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
- generous maternity leave program
- Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into:
- Perform research on Generative AI and Agentic AI solutions
- Develop new AI solutions and participate in the architecture definition
- Support and upgrade current AI solutions used in Production
- Analyze data, design data collection, and assess the quality of the AI services
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management β and weβre just getting started.
Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
Namecheap has been on the market for 20+ years and is the 2nd largest domain registry in the world. We are the Namecheap Machine Learning Team.
The team prototypes and develops innovative systems with AI and Machine Learning. At the moment, there are more than 10 Production systems in the areas of Emails, Payments, Customer Service, and Analytics. Some of them have proven quality at the level of global market leaders.
The team provides all the conditions for active professional growth. The culture combines the best from enterprises and startups: a high level of professionalism, truly innovative technologies, friendliness, and stability.
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Β· 74 views Β· 7 applications Β· 14d
VIP Support Manager
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· IntermediateAt Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork. We're working with the iGaming industry, driving both B2B and B2C projects to success. Our secret? Ambitious and proactive teams that combine their talents...At Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork.
We're working with the iGaming industry, driving both B2B and B2C projects to success.
Our secret? Ambitious and proactive teams that combine their talents with our internal expertise to reach extraordinary goals.
We're on the lookout for a dynamic VIP Support Manager to join our ever-growing team. If you're passionate, motivated, and ready to make a difference, we want to hear from you!
What Weβre Looking For:
- Fluent English speaker (Advanced level);
- Upper-intermediate French or German is a significant plus;
- Experience in the iGaming niche;
- Experience working with VIP clients (chats/calls);
- Knowledge of the Canadian Market or Tier 1 is a plus;
- Ready to communicate with VIPs over the phone.
What Youβll Be Doing:
- Communicating with VIP players through chats and calls;
- Getting to know our key VIP players and understanding their needs;
- Building strong relationships that last;
- Keeping VIP users in the loop about cool promotions and offers;
- Sharing valuable feedback and ideas with the team.
Why You'll Love Working With Us:
- Work from anywhere (yes, weβre all about remote work);
- Working shifts between 07:00-19:00 and 19:00-07:00, on a 2 days on, 2 days off basis;
- Competitive salary in USD;
- Top-notch equipment provided for your job;
- No micromanagement β we trust you to do your best;
- Opportunities for fast-tracked career growth;
Be part of one of the most exciting industries out there!
If youβre excited to take on new challenges and be a part of a vibrant team, we canβt wait to meet you. Apply now and let's build something amazing together!
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