Jobs at Djinni

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+) / French (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

About us

VL Ventures GmbH is a Munich-based group with two operating brands in the German construction and energy transition market:
 

PILLAR Germany GmbH manufactures and installs solar carports, PV mounting systems and screw foundations. We sell B2B — to EPCs, installers, project developers and commercial property owners across Germany.
 

Betsa GmbH is a general contractor specialising in energy-efficient building renovation, serving property owners and investors in and around Munich.
 

Two brands, two audiences, one design function — yours.

The role
 

We are building our marketing department from scratch, and design is where most of it becomes visible. You will be the person who turns our products, projects and pitches into something people actually want to look at.
 

Roughly two thirds of your work is digital: landing pages, website design and ad creative. The rest is presentations and brand collateral — sales decks, product one-pagers, trade fair materials. You will work closely with our PPC Specialist (who needs creative that converts) and with sales (who need decks that win meetings).
 

This is a builder's role. Our brand systems exist but are young. You will not just execute inside a finished style guide — you will help finish it.
 

What you will do

Web & landing page design

• Design landing pages for paid campaigns and organic traffic across both brands — conversion-oriented, mobile-first, built around a clear message hierarchy
• Own the visual design of our websites (pillar-de.com, betsa.de): page layouts, component design, iterative improvements
• [Build and maintain pages directly in our CMS / Hand off designs to development — specify]
• Work with the PPC Specialist on landing page variants for A/B testing
   

Graphic & brand design

• Produce ad creative for Google Display, Meta and LinkedIn — including sizing families and iterations for testing
• Design product one-pagers, datasheets, case studies and reference project sheets
• Create trade fair and print materials: roll-ups, banners, brochures, booth graphics (e.g. Intersolar Europe)
• Prepare project photography and product imagery for use across channels
• Extend and maintain the brand systems for both brands: colour, type, iconography, layout rules, asset libraries
   

Presentation design

• Design sales presentations, partner and co-branded decks, and management-level reports
• Turn rough content from sales and leadership into clear, structured, visually consistent slides
• Build reusable master templates in PowerPoint and Google Slides so the team can self-serve for everyday decks
   

Systems & efficiency

• Maintain an organised, accessible asset library — the team should find the right logo, image or template without asking you
• Create templates and components that reduce repeat requests
• Manage your own queue across two brands and communicate realistic timelines
   

What we are looking for

Must have

• A portfolio that shows web/landing page design and presentation or brand collateral work — we need both, not a specialist in one
• 3+ years of professional design experience, agency or in-house
• Strong command of Figma plus Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
• Genuine web design competence: responsive layout, type at scale, understanding of what is realistic to build and how design decisions affect load speed and conversion
• Real presentation design skill in PowerPoint and Google Slides — this is a core part of the job, not an afterthought
• Ability to work from a brief, ask the right questions, and deliver without heavy supervision
• Professional English; German is a strong plus (you will be laying out German copy, which behaves very differently from English)
   

Nice to have

• Video: short-form editing for social, simple motion graphics, animated ad variants (Premiere, After Effects, CapCut)
• 3D visualisation or rendering (Blender, SketchUp, Twinmotion) — highly relevant for carport and mounting system visuals
• Hands-on build experience in [WordPress / Webflow / your CMS]
• Print production knowledge: CMYK, bleed, prepress files
• Experience in construction, industrial, technical or B2B categories
   

What success looks like

First 30 days: You have audited the existing assets for both brands, identified what is inconsistent or missing, and delivered your first landing page and first deck.

First 90 days: Both brands have a working template system — slides, ad formats, one-pagers — and campaign creative ships on the PPC schedule rather than holding it up.

First 6 months: Anyone in the company can produce an on-brand document without designing from scratch, and our landing pages and decks look like they belong to companies twice our size.
 

What we offer

• Visible work. Your designs are what customers see first, on every channel, for two brands.
• Scope. Web, brand, print, presentations, campaign creative — this is not a role where you resize banners all day.
• Short decision paths. Direct contact with management, fast feedback, no five-round approval loops.
• A brand you get to shape, not just apply.
• Flexible working. Remote-first
• Compensation: 1200 to 1500 USD but we are building our Marketing Team fully from Scratch that means you can develop in all directions. 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Front-End Engineer (Pixi.js) to join our team! 

Requirements: 
- 5+ years in frontend engineering, 2+ years with 2D JavaScript Framework experience (Pixi.JS, Phaser, or similar)
- Expert in HTML5, CSS/SCSS, responsive layouts, and component-driven architecture.
- Familiar and can apply TDD/BDD like practices
- Performance optimization (change detection, lazy loading, bundle splitting)
- API integration: REST, WebSockets; robust error/edge-case handling.
- CI/CD familiarity; feature flags, environment config, release hygiene.
Security basics (OWASP for web), auth flows (OAuth/OIDC/JWT). 

Responsibilities: 
- Design, develop, and maintain scalable frontend services using modern web frameworks.
- Take part in technical discussions to come up with solutions for challenging issues;
- Optimize application performance, scalability, and security.
- Collaborate closely with product managers, designers, and other developers to deliver seamless user experiences.
- Write clean, maintainable, and well-documented code, following coding standards.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location. 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Data Scientist to join our team!  

Requirements: 
- Proven experience in analysis large amount of data;
- Experience in solving customer behaviour prediction tasks;
- Knowledge of ML algorithms for regression, classification, clustering, ability to apply them to business problems;
- Solid experience in SQL;
- Extensive experience with Python for data processing, modeling, and visualization.;
- Deep understanding of statistics, probability theory;
- Passion to drive projects from R&D to business value. 

Will be a plus: 
- Familiarity with AWS infrastructure and toolchain (SageMaker, CloudFormation, CloudWatch, etc.);
- Familiarity with BI tools (Metabase, Tableau);
- Experience with tools for managing ML workflows;
- Knowledge and experience with algorithms and data structures;
- Knowledge of OOP;
- Understanding of containerization technologies (Docker)
participation in Kaggle competitions. 

Responsibilities: 
- Develop and deploy predictive models for Customer Lifetime Value (LTV) to optimize marketing spend and improve retention strategies
- Developing and testing machine learning models for customer behaviour prediction, deploying to production;
- Working with tabular data - collecting, cleaning, and exploring datasets, building ML pipelines;
- Applying statistical methods to analyze and interpret data, finding patterns, insights to improve the quality of models;
- Maintaining existing models;
- Communicating and presenting results. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Go Engineers! 

Requirements:

• 4+ years of experience with Go programming language.
• Proven ability to design and implement scalable and reliable software solutions.
• Strong understanding of event-driven architecture.
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Hands-on experience with RDBMS and/or NoSQL databases.
• Strong understanding of event-driven architecture + hands-on experience with Event Brokers.
• Experience with observability — implementing logs, metrics, and tracing.
• Proficiency in working with cloud platforms such as Google Cloud Platform (GCP) and/or AWS.
• Proficient in using Git, GitLab, and GitLab CI for source control and continuous integration.
• Excellent problem-solving abilities.
• Strong time management and organizational skills to handle multiple tasks effectively.
• Upper-intermediate level of English, both written and verbal.
   

Nice to have:

• Familiarity with the Twelve-Factor App methodology.
• Knowledge of Cloud Events and GitOps practices.
   

Responsibilities:

• Develop high-performance, testable, and maintainable code to deliver new functionality.
• Conduct code reviews to ensure quality, maintain standards, and share knowledge across the team.
• Integrate industry-leading third-party services into the platform.
• Mentor team members and actively share knowledge to foster growth and collaboration.
• Propose and implement innovative technical initiatives to improve systems and processes.
   

Why Join Us:

• Flexible remote or hybrid working format based on your location.
• No Time Trackers: We value trust and focus on results.
• Career growth, professional development, and regular performance reviews.
   

Hiring Steps: HR Interview > Technical Interview (no test task, no live-coding needed) > Reference check > Offer
 

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

About us

VL Ventures GmbH is a Munich-based group with two operating brands in the German construction and energy transition market:
 

PILLAR Germany GmbH manufactures and installs solar carports, PV mounting systems and screw foundations. We sell B2B — to EPCs, installers, project developers, and commercial property owners across Germany.
 

Betsa GmbH is a general contractor specialising in energy-efficient building renovation. We serve property owners and investors, primarily in and around Munich.
 

Two brands, two very different buyers, one shared goal: a paid acquisition engine that produces qualified leads our sales team actually wants to call.
 

The role

We are building our marketing department from the ground up, and paid advertising is the first pillar. You will own it — end to end, for both brands.

This is not a role where you inherit a tidy account and optimise bids by 3%. You will build the structure, define the tracking, set the strategy, and be accountable for cost per qualified lead. You get real budget, direct access to decision-makers, and no agency layer between you and the results.
 

If you want to point at a pipeline in twelve months and say "I built that," this is the role.
 

What you will do

Strategy & campaign management

• Own the full paid media strategy for PILLAR (B2B, considered purchase, long sales cycle) and Betsa (regional, high-intent, homeowner and investor-driven)
• Plan, build, launch and optimise campaigns across Google Ads (Search, Performance Max, Display, YouTube), Microsoft Ads, Meta (Facebook/Instagram) and LinkedIn
• Manage monthly budgets across both brands, including pacing, forecasting and reallocation between channels based on performance
• Run structured testing programmes: ad copy, creative, audiences, landing pages, bidding strategies
   

Tracking & data

• Own conversion tracking end to end: GA4, Google Tag Manager, conversion actions, offline conversion import from our CRM
• Build and maintain reporting dashboards (Looker Studio or equivalent) that show cost per lead, lead quality and pipeline contribution — not just clicks
• Close the loop with sales: track which campaigns produce leads that close, and shift spend accordingly
   

Content & collaboration

• Write and iterate German-language ad copy that converts
• Brief and collaborate with our Brand Manager and designers on creative assets for paid social
• Brief landing pages and work with the team on conversion rate optimisation
• Feed insights back into the wider marketing and sales strategy — keyword demand, competitor activity, seasonality
   

Compliance & hygiene

• Ensure campaigns and landing pages meet German legal and platform requirements (GDPR, consent management, ad policy)
• Maintain account hygiene: negative keyword lists, audience exclusions, naming conventions, documented account structure
   

What we are looking for

Must have

• 3+ years of hands-on PPC experience, managing accounts yourself rather than supervising others
• Proven track record across both Google Ads and paid social — we need one person who can do both well
• Lead generation experience (not exclusively e-commerce/ROAS)
• Solid working knowledge of GA4 and Google Tag Manager; you can set up and debug tracking without waiting for a developer
• German Language at least B2) — you will write the ads
• Analytical mindset: you can explain what happened, why, and what you will do next, backed by data
• Self-directed working style; you can operate without daily supervision and set your own priorities
   

Nice to have

• Experience in construction, renovation, renewables, solar or another technical B2B/high-consideration category
• LinkedIn Ads experience for B2B lead generation
• CRM experience and comfort with lead-to-close reporting
• Basic HTML/CSS or hands-on experience with landing page builders
• Ukrainian language skills (used in parts of our organisation)
   

What success looks like

First 30 days: You have audited both accounts, mapped the current tracking setup, identified the gaps, and presented a prioritised plan.

First 90 days: Tracking is trustworthy for both brands. Campaign structure is rebuilt where needed. Reporting shows cost per qualified lead by channel, and you have a testing roadmap running.

First 6 months: Paid acquisition is a predictable, reportable lead source for PILLAR and Betsa, with a documented playbook per brand and a clear case for where the next euro of budget should go.
 

What we offer

• Real ownership. You run paid media for two brands. No agency, no committee, no six-week approval cycles.
• Direct access. Short decision paths and direct contact with the management team.
• A market with tailwind. Solar infrastructure and energy-efficient renovation are growth categories in Germany.
• Flexible working. Remote-first 
• Compensation: Starting with 1200-1500 USD, but we are currently rebuilding our Marketing Team, there is a chance to develop within the Company into many directions

Devico is looking for a motivated and talented Middle/Senior DevOps Engineer to join our team on a full-time basis.

About the project:

We are building technology that makes sustainability and decarbonization core elements of modern business. Our software provides partners with advanced carbon management tools that simplify compliance, reduce emissions, and support success in a sustainable economy.

Our mission is to automate and scale carbon management processes, helping companies optimize operations, reduce emissions across products and supply chains, and contribute meaningfully to the fight against global climate change.

Responsibilities:

-Design, implement, and manage scalable, reliable, and secure cloud infrastructure using AWS.

-Develop and maintain infrastructure as code (IaC) using Terraform and AWS SDK.

-Deploy, manage, and troubleshoot Kubernetes clusters.

-Create and manage CI/CD pipelines using GitHub Actions.

-Monitor and optimize system performance, reliability, and security using Grafana.

-Collaborate with software developers, system operators, and other IT staff members to manage code releases.

-Ensure that systems are safe and secure against cybersecurity threats.

-Automate and streamline operations and processes.

-Perform root cause analysis for production errors.

Requirements:

- Proven experience as a DevOps Engineer or similar software engineering role.

- Extensive experience with AWS services and cloud architecture.

- Strong proficiency in Terraform and AWS SDK for infrastructure as code.

- Hands-on experience with Kubernetes for container orchestration.

- Proficient in setting up and managing CI/CD pipelines using GitHub Actions.

- Expertise in monitoring and performance management using Grafana.

- Strong scripting skills (e.g., Bash, Python, TypeScript).

- Excellent problem-solving skills and attention to detail.

- Good understanding of Agile methodologies and DevOps best practices.

- Excellent communication and teamwork skills.

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

Affiliate Manager (iGaming) – Join RoyalFlush Affiliates!

We are casino affiliate network, working with top casino brands worldwide. We are looking for an experienced Affiliate Manager with a strong portfolio of T1 and T2 Europe, to join our team and drive high-quality traffic to our partners.

https://royalflushaffiliates.com
 

Responsibilities:

Hunt, Manage, and Build relationships with affiliates.
Develop and execute strategies to maximize affiliate performance.
Negotiate deals and commissions to ensure optimal profitability.
Analyze campaign performance and optimize traffic sources.
Stay up to date with industry trends to identify new opportunities.
 

Requirements:

✅ English B2+

✅ Great written and verbal communication skills.

✅ Proven experience as an Affiliate Manager in the iGaming industry.
✅ Strong portfolio of successful affiliate partnerships and networks.
✅ Knowledge of affiliate marketing platforms, analytics, and tracking tools.
✅ Excellent negotiation and relationship-building skills.
✅ Ability to analyze data and optimize traffic sources.

We are looking for someone that have strong portfolio with active affiliates that will generate over 200+ FTDs per month. 
 

What We Offer:

Competitive fixed salary + high-performance bonuses.
Work with exclusive casino deals and high-payout programs.
Flexible schedule & remote work option.
Growth opportunities in a leading affiliate network.

Ready to take your affiliate career to the next level? Apply now!

Remote work.

Online interview in English!

Hi there! Our Magnetics team is currently looking for a Lead Data Analyst!  
🧲 About the role 

We are an iGaming product company creating global B2C solutions, driving business growth, and delivering products players love.
Our team of 100+ is in an active growth phase, expanding markets and creating new roles. The pace is fast, decisions matter, and you’ll work alongside people who truly know what they’re doing.

Our values
 

• Lead from Within: We grow through trust, support, and knowledge sharing. We invest in our people to shape future leaders from the inside.
• Growth Mindset: A drive to act, experiment, and learn from mistakes. We value initiative and fast decision-making over rigid processes.
• Product Ownership: Personal accountability for user impact. Every role shapes the final product, so we treat our work as our own.

As we continue to grow, we're looking for a Lead Data Analyst who sees analytics as a strategic business function rather than just reporting numbers. In this role, you'll partner closely with cross-functional teams to turn complex data into actionable insights, build scalable analytics solutions, and support data-informed decisions across acquisition, retention, and product growth.
We're looking for someone with a strong business and product mindset who is passionate about uncovering growth opportunities, improving how teams use data, and building analytics systems that make a measurable impact on business performance.

What we're looking for:

• At least 2 years of experience in a Lead Analytics role within a highly competitive digital business environment
• Deep understanding of business needs across different departments
• Strong understanding of acquisition and retention business requirements, as well as expertise in designing reports and dashboards tailored to a product-driven business
• Knowledge of organizing and implementing technical knowledge base solutions
• Ability to build multi-factor traffic ROI forecasting models
• Advanced proficiency in data analysis tools (Tableau, SQL, and other relevant analytics tools)
• Ability to ensure compliance with security requirements and best practices
• Experience in designing and implementing automated analytics systems
• Strong attention to detail and a systematic approach to work

What you'll do: 
 

• Develop high-quality analytical reports and dashboards based on a deep understanding of the business, departmental needs, and operational processes
• Ensure high standards of report design, usability, and data presentation
• Effectively utilize Tableau, SQL, and other tools for data collection, processing, and analysis
• Automate reporting processes to improve efficiency, accuracy, and timeliness of insights
• Collaborate with cross-functional teams to gather requirements, share insights, and support the
  achievement of common business goals

🧲 What we offer:

• Flexible work format. Remote, hybrid or office: your choice.
• Flexible working hours.
• 20 days of paid vacation.
• Regular salary reviews.
• Health insurance.
• Learning and development. Corporate courses, workshops and platform access: all company-funded.
• Team building and events. Online and offline, because great products are built by people who trust each other.
  
  Last but not least, we value honesty over bureaucracy. We practice clear, two-way feedback and structured quarterly performance reviews, ensuring your efforts are recognised and your professional growth is fully supported.

Are you the ultimate talent magnet? Show us your CV and let's make it a match!

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.
 

About the Role

We are seeking an experienced Business Analyst / Business Systems Analyst to support reporting and analytics initiatives within a global pharmaceutical organization.

The successful candidate will act as a bridge between business stakeholders and technical teams, helping transform business challenges into actionable reporting and analytics solutions. The role requires strong analytical thinking, experience gathering and documenting requirements, and a solid understanding of modern reporting platforms and data-driven decision-making.

The specialist will work closely with business users, Power BI developers, and data engineers to define requirements, design reporting solutions, validate concepts, and ensure delivered solutions address real business needs.
 

Key Responsibilities

• Collaborate closely with cross-functional teams, including business stakeholders, Power BI developers, and data engineers, to understand business objectives and identify opportunities for reporting, analytics, and process improvement.
• Conduct thorough requirements analysis for reporting and analytics initiatives, including gathering, documenting, and validating business and functional requirements to support solution design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, business requirements, process flows, reporting requirements, and acceptance criteria.
• Define and document KPIs, metrics, business rules, data requirements, and reporting logic to ensure solutions effectively address business needs.
• Collaborate with Power BI and Foundry engineering teams to design and deliver reporting and analytics solutions that align with business objectives.
• Support solution validation and user acceptance testing (UAT), ensuring delivered reports, dashboards, and analytical solutions meet business requirements and provide meaningful insights to end users.
• Contribute to the continuous improvement of reporting, analytics, and decision-support capabilities across the organization.

Required Qualifications

• 4+ years of experience as a Business Analyst or Business Systems Analyst
• Experience working on reporting, analytics, BI, or data-focused projects
• Good understanding of Power BI capabilities and experience defining requirements for Power BI reporting and dashboard solutions.
• Strong requirements gathering and documentation skills
• Experience creating user stories, process flows, functional specifications, and acceptance criteria
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both business and technical stakeholders
• Experience working in international and cross-functional environments

Nice to have

• Experience working with enterprise data platforms such as Palantir Foundry.
• Hands-on experience with Power BI report development, dashboard creation, or self-service analytics.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Remote | Central & Eastern Europe | B2B cooperation

We are looking for a Business Development Manager with strong commercial experience in genomics / NGS / molecular diagnostics / bioinformatics to develop the Central & Eastern European market for an international precision medicine company.

This is not a generic SaaS or IT Business Development role.

We need someone who understands the genomics ecosystem, knows how NGS workflows work, and is comfortable selling complex scientific or clinical solutions to laboratories, healthcare organizations, research institutions, and other professional customers.

About the company:

Our client is an international precision medicine company developing bioinformatics tools for the analysis and interpretation of human genomic data.

Its solutions are used globally by professionals across:

• clinical laboratories
• diagnostic organizations
• academic institutions
• research centers
• biotechnology and life sciences companies

The company operates internationally with a distributed, remote-first team and works at the intersection of genomics, bioinformatics, healthcare, and precision medicine.

What you will do:

You will be responsible for commercial development across the Central & Eastern Europe region and work across the full customer lifecycle.

Your responsibilities will include:

• Develop new business across Central & Eastern Europe
• Identify and engage potential customers in the NGS / clinical genomics market
• Generate new commercial opportunities for bioinformatics and genomic analysis solutions
• Manage the sales process from initial conversation through negotiation and contracting
• Build relationships with laboratories, clinical organizations, research institutions, partners, and other relevant customers
• Develop existing accounts and identify upselling and expansion opportunities
• Work closely with scientific specialists to understand customer needs
• Translate complex technical capabilities into clear commercial value
• Monitor competitors, market developments, procurement processes, and regulatory trends
• Provide market feedback to Product, Scientific, Marketing, and Commercial teams
• Represent the company at customer meetings, conferences, and industry events when required

Who we are looking for:

1. Strong commercial experience

You have at least 3 years of experience in a quota-carrying Sales or Business Development role.

You should have personally been responsible for:

• generating revenue
• developing accounts
• building a sales pipeline
• negotiating
• closing business
• managing a commercial territory

2. Real genomics / NGS knowledge

You need meaningful professional exposure to at least one of the following:

• NGS
• clinical genomics
• genetic testing
• molecular diagnostics
• bioinformatics
• genomic data analysis
• sequencing technologies
• variant analysis and interpretation

You should understand how NGS fits into clinical, diagnostic, or research workflows.

If your background is exclusively in generic IT/SaaS sales and you have no professional exposure to genomics, NGS, molecular diagnostics, or a closely related field, this role is not a match.

3. Relevant customer experience

Ideally, you have sold products, software, services, or technologies to:

• clinical laboratories
• genetic or molecular diagnostic laboratories
• hospitals
• research institutions
• universities
• genomics centers
• biotech / life sciences companies

4. CEE market exposure

You should have experience working with customers in Central and/or Eastern Europe.

Knowledge of the regional healthcare, diagnostics, laboratory, procurement, or regulatory environment is highly relevant.

5. Ability to own the full sales cycle

We are looking for someone who can independently:

• identify opportunities
• prospect
• open new accounts
• qualify customers
• build relationships
• manage a pipeline
• negotiate
• close business
• expand existing accounts

This is not a role for someone whose experience has been limited mainly to inbound lead handling, customer support, or non-commercial relationship management.

Must-Have:

• 3+ years of experience in Sales / Business Development
• Quota-carrying commercial experience
• Professional exposure to genomics, NGS, molecular diagnostics, bioinformatics, or a closely related Life Sciences field
• Strong understanding of NGS workflows
• Experience working with B2B customers
• Strong prospecting and relationship-building skills
• Experience with CRM platforms such as Salesforce, HubSpot, or similar
• Fluent spoken and written English
• Ability to work independently in a remote environment
• Availability for international business travel

Strong advantage:

• Experience selling bioinformatics software
• Clinical genomics experience
• Knowledge of variant analysis and interpretation
• Experience selling genomic data analysis or interpretation platforms
• Knowledge of IVDR, CLIA/CAP, or similar regulated environments
• Existing network within the CEE genomics / diagnostics market
• Experience selling to genetic or molecular diagnostic laboratories
• German, French, or additional CEE languages
• Experience managing an international sales territory

Relevant backgrounds:

We are particularly interested in candidates coming from:

• NGS technology providers
• genomics software companies
• clinical bioinformatics companies
• sequencing companies
• molecular diagnostics companies
• genetic testing companies
• precision medicine companies
• laboratory technology providers

Relevant previous titles may include:

• Business Development Manager
• Regional Sales Manager
• Territory Sales Manager
• Genomics Sales Specialist
• NGS Sales Specialist
• Commercial Manager
• Account Manager
• Key Account Manager
• Strategic Account Manager
• Life Sciences Sales Manager
• Molecular Diagnostics Sales Manager

Location & cooperation

• Remote
• Candidates can be based across Central and Eastern Europe
• Cooperation is expected to be on a B2B basis
• International business travel will be required

Important:

We are intentionally looking for a specialized commercial profile.

A strong general sales background alone is not enough.

The strongest candidates will combine:

Commercial Sales Experience + NGS / Genomics Knowledge + CEE Market Exposure

If you have been selling genomics, sequencing, molecular diagnostics, clinical bioinformatics, or related solutions and want to take commercial ownership of the CEE region, we would like to hear from you.

We are looking for a Business Development Manager / Business Development Specialist to support the development of our partner network, identify new business opportunities, and build strong relationships with potential partners across the UK and European markets.

The primary geographic focus will include the UK, Lithuania, Poland, Latvia, Cyprus, and Malta, as well as other European jurisdictions depending on the company's business objectives and expansion strategy.

Key Responsibilities

• Identify and approach potential business partners;
• Develop and expand the company's partner network across target jurisdictions;
• Organise relevant business introductions;
• Present the company and its clients to selected potential partners;
• Prepare and coordinate business meetings;
• Participate in initial commercial discussions;
• Manage follow-up communication after meetings and negotiations;
• Support the parties in defining and agreeing on potential cooperation models;
• Develop and maintain long-term relationships with selected partners;
• Identify additional business development and expansion opportunities;
• Conduct market research and identify relevant partners, clients, and business channels;
• Maintain and continuously update the database of potential partners and business contacts;
• Coordinate communication between clients, partners, and internal teams;
• Support Business Development projects from the initial contact through to the creation of a concrete cooperation opportunity.

Requirements

• Previous experience in Business Development, Partnerships, Sales, Account Management, or a related field;
• Ability to independently identify, approach, and establish relationships with potential business partners;
• Strong business communication and negotiation skills;
• Ability to build and maintain long-term professional relationships;
• Strong market research and business research skills;
• Excellent organisational skills and the ability to manage multiple opportunities simultaneously;
• Professional working proficiency in English;
• Proactive, independent, and results-oriented approach.

Nice to Have

• Previous experience working with the UK, Lithuania, Poland, Latvia, Cyprus, or Malta;
• An existing professional network in one or more of the target jurisdictions;
• Experience in FinTech, Payments, Banking, Crypto, Compliance, Legal, or Financial Services;
• Experience working with banks, PSPs, EMIs, PIs, CASPs/VASPs, payment providers, legal firms, or compliance service providers;
• Knowledge of additional European languages.

Key Performance Indicators

• Number of new relevant partner contacts established;
• Number of qualified business introductions and meetings organised;
• Number of qualified partnership opportunities generated;
• Conversion of meetings into active commercial discussions;
• Number of partnerships and commercial opportunities developed;
• Expansion of the company's partner network across priority jurisdictions.

Working Format

Remote / hybrid.

The candidate's physical location is not critical, provided they have a strong understanding of the target markets and can effectively work with international partners.

• We are looking for someone who can go beyond traditional lead generation and independently build partnerships, develop relationships, and turn business contacts into tangible cooperation and growth opportunities.

Streamline develops an AI-powered supply chain planning platform used by more than 2,000 companies worldwide. It is a mature product with complex planning logic, AI capabilities and many technical challenges where better solutions can still be found.

We are looking for a Trainee Manual QA Engineer to join our team and help maintain the high quality of our web product.

💡 Strong analytical thinking and the ability to solve complex problems are important to us. If you have participated in mathematics olympiads, programming competitions or similar contests, be sure to tell us—this experience may be a significant advantage.

 

What we expect:

• English at the B1 level or higher.
• Basic understanding of version control systems, particularly Git.
• Knowledge of HTTP request methods and status codes, including how they work in web applications.
• Practical experience with browser developer tools, particularly Chrome DevTools.
• Strong understanding of the software development life cycle (SDLC).
• Experience testing APIs with Postman, Insomnia or similar tools.
• A completed technical degree in Computer Science, Engineering, Mathematics or a related field is required.

It will be a plus if you have:

• Experience with test management tools such as TestRail or Qase.
• Knowledge of project management platforms such as Jira, Trello or Rally.
• Knowledge of test design techniques and the ability to apply them effectively.
• Strong communication and problem-solving skills.

What you will do:

• Thoroughly test new functionality during development to ensure high product quality.
• Identify, document and verify defects, and monitor their timely resolution.
• Participate in smoke and regression testing to verify the stability and integrity of the system.
• Create and review test documentation, including checklists, test cases and acceptance criteria.
• Test APIs using Postman, validate requests and responses, and ensure the backend works as expected.
• Gather and analyse requirements for new and existing functionality, contribute to the knowledge base and deepen your understanding of the product.

What we offer:

• Medical insurance.
• A comfortable office at the Leonardo Business Centre in central Kyiv.
• A supportive team and collaborative working environment.
• Professional and career development opportunities.
• Access to AI tools that help you work faster and more effectively.
• An opportunity to contribute to a product that continues to grow and evolve.
• Free lunches, corporate events and team activities.

📍 Working format: Candidates based in Kyiv are expected to work from our Kyiv office during the probationary period. After successful onboarding, a hybrid or remote working format may be available.

We are looking for an Engineering Manager or experienced Team Lead with a strong Data Engineering background to lead and scale the teams building our high-reliability, secure, and linearly scalable Data direction.

This role is ideal for engineering leaders who combine strong technical expertise in data and platform engineering with people leadership and delivery ownership. Whether you are already an Engineering Manager or a hands-on Team Lead looking to expand your impact, you will play a key role in shaping teams, data architecture, and engineering culture.

You will lead the company's transition toward an AI-first approach - ensuring fast, governed access to analytics and AI/ML models while maintaining strict financial and regulatory compliance. You will work at the intersection of data engineering, platform/infrastructure, and business, with a strong focus on reliability, performance, scalability, security, and data governance.

Responsibilities

• Lead and develop cross-functional Data Engineering and Data Platform teams
• Own delivery, quality, and technical outcomes for the data platform
• Partner closely with Product, Analytics, Data Science/ML, and Senior Engineering leadership to translate business and AI requirements into a scalable platform roadmap
• Drive and evolve data engineering processes, including planning, estimation, CI/CD for data, testing and data quality, code reviews, and release management
• Contribute to architectural decisions for data systems running on hybrid infrastructure (batch + streaming, lakehouse, and beyond)
• Ensure high availability, performance, data reliability, and observability of production pipelines and platform services
• Embed security, privacy, data lineage, and regulatory compliance into the platform by design
• Identify and reduce technical and data debt while maintaining delivery velocity
• Mentor engineers, support career growth, conduct 1:1s and performance conversations
• Participate in hiring and team scaling initiatives
• Foster a culture of ownership, collaboration, data quality, customer focus, and continuous improvement

Requirements

• 5+ years of hands-on professional Data Engineering experience, with a strong track record of building and operating production-grade data pipelines and platforms
• Experience leading engineering teams as an Engineering Manager, Team Lead, or similar leadership role
• Strong understanding of modern data architectures, including data modeling, ETL/ELT, distributed data processing, pipeline orchestration, batch and streaming workloads, and data storage
• Experience delivering complex data systems or platforms in production environments
• Background in financial systems, FinTech, or other high-reliability, regulated domains
• Strong understanding of data platform and backend systems - data modeling, distributed data processing, and pipeline orchestration
• Hands-on experience with the modern data stack: batch and streaming processing, orchestration, and warehousing/lakehouse 
• Knowledge of CI/CD pipelines, infrastructure automation, and deployment strategies for data workloads
• Familiarity with data observability (data quality, metrics, logging, alerting, lineage) and performance monitoring

Nice to Have

• Experience building platforms that serve AI/ML workloads (feature stores, MLOps, model-serving, vector/embedding stores)
• Experience with low-latency or high-throughput data systems
• Exposure to trading, fintech, or market-data platforms
• Experience with data governance, security, and regulatory compliance (PII handling, audit, lineage) in financial environments
• Experience scaling data and engineering teams and organizations

ABOUT FIRST CRYPTO EXCHANGE LLC

First Crypto Exchange LLC (FCE) is a digital asset trading platform enabling individuals and institutions to buy, sell, and manage cryptocurrencies securely and efficiently. FCE operates under a VARA license in Dubai, UAE.
FCE is building a trusted, well-governed exchange with strong market infrastructure, financial controls, regulatory compliance, and operational transparency.

JOB OVERVIEW

We are looking for a Technical Support Specialist (L1/L2) to become the first point of contact for FCE clients and bridge customer issues with Product, Engineering, and Compliance teams.

The key objective of the role is to resolve customer issues quickly, identify technical problems, and turn complex cases into clear, actionable tickets for engineers.

You will work directly with customers through Intercom and email, supporting them across the full client journey - from registration and KYC to deposits, trading, and withdrawals.
 

KEY RESPONSIBILITIES

• Handle L1/L2 customer requests via Intercom and email, maintaining SLA and high-quality communication.
• Troubleshoot issues across KYC, fiat transfers, crypto deposits/withdrawals, OTC trades and account access.
• Analyze admin-panel statuses and logs to identify whether an issue is related to the client, platform, or external provider.
• Create clear, reproducible bug reports in Linear with steps, environment details, screenshots, and relevant evidence.
• Coordinate complex cases with Engineering, Product, and Compliance.
• Support clients during the migration from Crassula to FinCore, including increased support volume during the cutover period.
• Follow compliance and data-protection procedures, including customer verification and account-recovery processes.
• Maintain and improve support macros, FAQs, and knowledge-base content.
• Use AI tools such as ChatGPT or Claude for response drafting, log analysis, knowledge-base maintenance, and initial ticket classification.

QUALIFICATIONS & SKILLS

• 2+ years of experience in customer or technical support for a fintech, crypto, exchange, broker, neobank, or payment product.
• Strong understanding of the customer lifecycle: registration → KYC → deposit → exchange → withdrawal.
• Practical crypto knowledge: ERC-20, TRC-20, BTC networks and addresses, transaction confirmations, network fees, wrong-network transfers, and transaction statuses.
• Understanding of fiat payments, including bank transfers, IBAN, rejected payments, and settlement timelines.
• Strong technical troubleshooting skills and ability to read logs and admin-panel statuses.
• Experience with Intercom, Zendesk, Freshdesk, or similar support platforms.
• Experience managing queues, tags, macros, SLAs, email support, and knowledge bases.
• Ability to write structured, reproducible technical tickets for engineers.
• Strong English - written communication is essential.
• Russian - international team language.
• Compliance-minded approach: understands the limits of customer support communication around KYC, account restrictions, complaints, and personal data.
• Comfortable working in Dubai business hours: 10:00–18:00 GMT+4, Monday–Friday, with extended coverage during migrations and major releases.
• Comfortable integrating AI tools into daily support workflows and working in an environment where routine support is increasingly automated.
   

WOULD BE A PLUS

• Experience supporting a large-scale customer migration between platforms.
• Experience with Sumsub or similar KYC providers.
• Ability to write clear Help Center articles and FAQs.
• Basic SQL knowledge.
• Understanding of how operating as a VARA-licensed broker-dealer affects customer communication and support processes.
• Arabic language skills.
   

WORKING CONDITIONS & BENEFITS

• Employment: Full-time
• Location: Remote
• Working hours: Dubai business hours, 10:00–18:00 GMT+4
• Reporting to: Product Owner 
• Collaboration: Engineering, Product, and Compliance
• Vacation: 20 working days per year
• Sick Leave: 10 days per year
• Days Off: 5 days per year
• Public Holidays: 8–10 days per year, depending on the applicable holiday calendar
• Compensation: Competitive, based on experience and expertise