Jobs at Djinni

About Us:
The company is an innovative game development studio at the forefront of 3D mobile game creation. Currently in the early stages of development, we are committed to designing immersive, well-crafted gaming experiences powered by our proprietary game engine. Our team is international, consisting of developers, game designers, and 3D artists from Ukraine, Austria, Slovakia, and the Czech Republic, among other countries. 

We are looking for a highly skilled C++ Developer to join our talented team and contribute to the development of our cutting-edge 3D mobile games.

Your Responsibilities:
As a C++ Developer, you will be tasked with a variety of responsibilities, ranging from server-side coding to over-the-internet communication protocols, and adapting/modifying existing 3D engines (such as o3de). Depending on your expertise, you will be involved in:

• Developing and maintaining complex C++ code for mobile game applications.
• Working on client-server interactions using TCP/IP and other over-the-internet communication methods.
• Interfacing with other languages to ensure seamless inter-language communication.
• Collaborating with our game design and 3D development teams to optimize and improve our custom game engine.
• Conducting research and development (R&D) to implement cutting-edge algorithms and features within the game engine.

• Participating in the design and implementation of 3D graphics rendering.

   

Key Requirements:
We are seeking candidates with the following qualifications:

• 5+ years of professional experience in C++ development, with demonstrated success in real-world projects.
• In-depth knowledge of C++, including the Standard Template Library (STL), and familiarity with key C++ features (at least up to C++11).
• Experience working with TCP/IP and network communications is highly desirable.
• Familiarity with 3D graphics programming is a strong advantage.
• Experience in research and development (R&D) and algorithm design is a plus.
• Game development experience is a significant asset.

Hiring Process:
We value your time and make our hiring process efficient:

1. One-hour interview with a C-level executive.
2. Reference check, which includes a brief 10-minute conversation with your previous manager or colleague.

What We Offer:
We prioritize the well-being of our team members and provide a supportive work environment with plenty of room for growth:

• A remote-first position allowing for flexibility in work location.
• A flexible work schedule that accommodates your needs.
• Competitive, high-level compensation based on your experience and contributions.
• The opportunity to work on meaningful, high-impact projects.
• Support from a loyal and appreciative management team.
• A well-backed company with strong financial stability.
• Access to an array of interesting tasks and challenges, keeping your work varied and engaging.

Join our team and be a part of creating something truly special, while contributing to a project that supports a crucial cause.

We are seeking a highly skilled and proactive Software Engineer to assist a small, dedicated team to accelerate project software development for partial-discharge monitoring. The position involves the following:
- Development of a complex monitoring system for Gas-Insulated Switchgear, which extends the existing monitoring system with new peripheral devices for signal acquisition
- Development a desktop software frontend.

This dynamic role requires deep technical competence, agile problem-solving, and strong team collaboration. Experience with cybersecurity and/or computer networks is helpful.
 

Responsibilities:
Software Development & Architecture
- Design, implement, and maintain scalable software for desktop and web applications.
- Build backend systems using C# (.NET 8/Core), gRPC, SignalR, RESTful APIs.
- Define and implement automated tests
- Design and develop or support UI/UX.
- Handle database design and integration, for example using Entity Framework.
- Automate processes using shell scripts and similar tools.
- Document features and specifications with clarity and consistency.

Requirements
Technical Skills
- Programming languages: C# (.NET Core / Framework), shell scripting
- UI/UX development: Desktop UI technologies, notably Dart/Flutter very helpful
- Database management: Postgres and Entity Framework

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces, and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

We are looking for a Coaches Success Coordinator to support users via live chat and deliver a great customer experience.

Your future responsibilities include:

• Handle customer inquiries via live chat (Intercom) in a timely and professional manner.
• Ensure a positive customer experience by effectively resolving issues and supporting users throughout their journey.
• Work with freemium users and guide them toward paid plans by explaining the value of access to a real professional coach.
• Provide supportive, empathetic guidance and suggest basic self-help approaches aligned with the product’s purpose.
• Document conversations and updates accurately in the CRM system.
• Collaborate with the team to maintain high service quality and customer satisfaction.

• This is a 3-month contract role with the possibility of extension based on performance and business needs.

   

Needed experience & skills:

• At least 6 months of experience in customer support or a related field.
• English level B2+.
• Clear communication skills, empathy, and a customer-focused mindset.
• Ability to solve problems, think critically, and pay attention to details.
• Comfortable working with CRM systems (Intercom is a plus).

• Proactive, adaptable, and open to feedback.

   

Working hours:

2/2 - Kyiv time:
Shift options:

• 07:00 - 16:00    
• 15:00 - 00:00    
• 23:00 - 08:00  (1 night shift per week is mandatory)

Recruitment process:
Intro call with our recruiter;
Test task;
Interview with our hiring manager.

Work with EverHelp is about:

• 20+ vacation days and unlimited sick leaves,
• Ability to work fully remotely,
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,

• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

   

Submit your resume and join our team!

Requirements:

• A bachelor’s degree and a minimum of 2 years UI/UX design experience for digital products or services;
• Experience in creatives for social ads (or advertising)
• A portfolio of professional UI/UX design work for both web and mobile platforms;
• Intermediate+ English, both written and verbal is a must;;
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite;

• Multi-tasking and time-management skills, with the ability to prioritize tasks;

   

Responsibilities:

• Review and audit existing user flows (search, onboarding, booking, dashboard) to identify UX friction points and quick wins
• Developing and conceptualizing comprehensive UI/UX design propositions based on client's brief;
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes;
• Iterate on design proposals based on stakeholder feedback and business objectives
• Collaborating with the product team, and business and tech team to ensure the creation and delivery of tailored experiences for the digital user;
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior;

Would be a plus:

• Experience in video creation via AI
• French speaker

Expectations:

Strong skills in Delphi developing

Teamwork and excellent interpersonal communication skills

What we offer:

Remote and flexible work schedule

Friendly team, absence of bureaucracy, quick resolution of any issues

3 Sick Day per year

B2B contract

20-35 $ /hour

We’re excited to welcome Customer Support Agents who speak Spanish or Portuguese, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00—15:00 
Evening: 15:00—23:00 
Night: 23:00—07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish or Portuguese, both written and spoken — at least B1–B2 level

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Job Summary:
 

We are seeking an experienced Email Marketing Specialist to own and execute our email marketing operations end-to-end. This role is fully focused on email performance — managing multiple ESPs, driving inbox placement, creating compelling content, updating HTML templates, and delivering consistent, measurable results.

This is a hands-on role for someone who lives and breathes email: strategy, execution, deliverability, content, and optimization. You’ll work across multiple ESPs and domains, ensuring campaigns are compliant, well-designed, properly warmed, and performing at scale.

Strong attention to detail, accountability, and a results-first mindset are essential.

Key Responsibilities:

1. Email Marketing Execution

• Plan, build, and execute email campaigns across multiple ESPs
• Manage day-to-day sending operations with a focus on reliability and performance
• Ensure campaigns are compliant, properly authenticated, and aligned with best practices
• Deliver consistent inbox placement and engagement results

2. ESP Management

• Register, configure, and manage accounts across multiple Email Service Providers (ESPs) when needed.
• Complete ESP onboarding, compliance reviews, and approval processes
• Communicate with ESP support teams to resolve issues and maintain healthy sending status
• Track ESP limits, sending volume, usage, and performance

3. Deliverability & Reputation Management

• Execute domain and inbox warm-up strategies
• Monitor deliverability metrics including inbox placement, bounces, complaints, and blocks
• Identify and resolve spam filtering or reputation issues
• Proactively protect sender reputation across ESPs and domains

4. Content & HTML Templates

• Create, edit, and optimize email copy for performance and compliance
• Build and update clean, responsive HTML email templates
• Customize templates for different campaigns, ESPs, and audiences
• Ensure emails render correctly across major inbox providers and devices

5. Performance Monitoring & Optimization

• Track and analyze key metrics: delivery rate, bounce rate, complaint rate, engagement signals
• Identify trends and opportunities to improve performance
• Provide clear performance summaries and recommendations
• Continuously test and refine content, templates, and sending strategies

Required Skills & Experience:
 

• Proven experience as an Email Marketing Specialist
• Hands-on experience working with multiple ESPs
• Strong understanding of email deliverability and sender reputation
• Ability to create and modify HTML email templates
• Strong copywriting and content optimization skills
• Comfortable managing high-volume email workflows
• Excellent organization, attention to detail, and follow-through

Nice to Have:

• Experience managing multi-domain email programs
• Familiarity with warm-up tools or internal warm-up processes
• Understanding of inbox provider behavior (Gmail, Outlook, Yahoo, etc.)
• Technical or scripting experience (helpful, not required)
   

Compensation: Based on experience and discussed during the interview

Work Schedule: PST hours (8:00 AM – 4:00 PM)

Work Location: Remote

The project is a scheduling platform designed to help hospital emergency departments transition from static staff planning to a dedicated, flexible scheduling system. The application is business-critical and must support rapid schedule changes, clear and well-structured data, and reliable reporting within a healthcare environment.

We offer:

We offer a warm, friendly, and collaborative environment, with constant support and knowledge sharing, a well-organized working process, and opportunities for professional growth. We’ve created a strong corporate culture based on transparency, freedom, honesty, and partnership. Join our passionate professional community!

Requirements:

• 8+ years of commercial experience in backend software development
• 4+ years of experience in software development with Golang
• 2+ years of team leadership is a must 
• Experience with Domain-Driven Design (DDD), Clean Architecture
• Experience developing and using RESTful services or Web APIs
• Experience with distributed systems and routing/messaging
• Experience with PostgreSQL
• Creative and detail-oriented personality with excellent communication skills
• Willingness to be a subject matter expert, learn new things, and work in a team
• Experience with legacy systems and modernization
• Strong experience with AWS 
• English level - C1 
• Education: Degree in Computer Science or similar

Would be a plus:

• Experience with open-source development
• Experience with React.js and Node.js
• Understanding the React Native mobile development

• Experience with Datadog

   

Responsibilities:

• Leading development team
• Communicating with a client accurately and clearly; gathering requirements, setting and following priorities
• Developing high-quality, testable, and high-performance software
• Continuously striving for improvement within the team
• Troubleshooting technical issues in real-time

Team in UA is looking for a Support Shift Lead to lead a shift for our on-shift technical support team.This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position based in our Lviv office, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues

• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

   

Requirements

• 3+ years experience in technical support
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Highly organised with strong attention to detail, particularly around handovers and documentation

Nice to Have

• Previous experience leading or coordinating a team, even informally
• Experience with ticketing systems and support tooling
• Comfortable working rotating shifts as part of a 24/7 operation

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

About Us:
We are an innovative game development studio at the forefront of 3D mobile game creation. Currently in the early stages of development, we are committed to designing immersive, well-crafted gaming experiences powered by our proprietary game engine. Our team is international, consisting of developers, game designers, and 3D artists from Ukraine, Austria, Slovakia, and the Czech Republic, among other countries. We believe in supporting important causes, and our latest project - a mobile game inspired by real events in Ukraine - is dedicated to raising funds for the country, with 100% of the net proceeds going toward Ukraine relief efforts.

We are looking for a highly skilled C++ Developer to join our talented team and contribute to the development of our cutting-edge 3D mobile games.
 

Your Responsibilities:
As a C++ Developer, you will be tasked with a variety of responsibilities, ranging from server-side coding to over-the-internet communication protocols, and adapting/modifying existing 3D engines (such as o3de). Depending on your expertise, you will be involved in:

• Developing and maintaining complex C++ code for mobile game applications.
• Working on client-server interactions using TCP/IP and other over-the-internet communication methods.
• Interfacing with other languages to ensure seamless inter-language communication.
• Collaborating with our game design and 3D development teams to optimize and improve our custom game engine.
• Conducting research and development (R&D) to implement cutting-edge algorithms and features within the game engine.
• Participating in the design and implementation of 3D graphics rendering.
   

Key Requirements:
We are seeking candidates with the following qualifications:

• 5+ years of professional experience in C++ development, with demonstrated success in real-world projects.
• In-depth knowledge of C++, including the Standard Template Library (STL), and familiarity with key C++ features (at least up to C++11).
• Experience working with TCP/IP and network communications is highly desirable.
• Familiarity with 3D graphics programming is a strong advantage.
• Experience in research and development (R&D) and algorithm design is a plus.
• Game development experience is a significant asset.
   

Hiring Process:
We value your time and make our hiring process efficient:

1. One-hour interview with a C-level executive.
2. Reference check, which includes a brief 10-minute conversation with your previous manager or colleague.
    

What We Offer:
We prioritize the well-being of our team members and provide a supportive work environment with plenty of room for growth:

• A remote-first position allowing for flexibility in work location.
• A flexible work schedule that accommodates your needs.
• Competitive, high-level compensation based on your experience and contributions.
• The opportunity to work on meaningful, high-impact projects.
• Support from a loyal and appreciative management team.
• A well-backed company with strong financial stability.
• Access to an array of interesting tasks and challenges, keeping your work varied and engaging.

Join our team and be a part of creating something truly special, while contributing to a project that supports a crucial cause.

Job Overview

We are looking for an experienced Senior Backend Engineer to join our engineering team. You will play a pivotal role in architecting and building high-performance, scalable microservices using NestJS.

In this role, you will tackle complex data challenges, optimize database interactions, and ensure event-driven consistency across our platform. The ideal candidate is a hands-on technical leader who loves strictly typed systems, efficient data pipelines, and clean API design. 

Key Responsibilities

• Architect & Build: Design, develop, and maintain scalable microservices using NestJS (TypeScript).
• Database Optimization: Manage complex data modeling and query optimization for high-load environments using PostgreSQL and ClickHouse.
• Event-Driven Systems: Implement and manage event-driven architectures using Apache Kafka to ensure reliable data streaming and service decoupling.
• API Management: Design and document RESTful APIs using the OpenAPI (Swagger) specification, ensuring contract-first development and seamless frontend integration.
• Real-time & Auth: Leverage Supabase for real-time subscriptions, authentication flows, or rapid prototyping where applicable.
• Code Quality: Enforce code standards through rigorous code reviews, automated testing (Jest/Supertest), and CI/CD pipelines.
• Mentorship: Mentor junior and mid-level engineers, providing technical guidance and fostering a culture of engineering excellence.

Technical Requirements

• NestJS Expert: 5+ years of backend development experience, with deep expertise in NestJS and the Node.js ecosystem.
• Relational Data: Advanced proficiency with PostgreSQL, including optimization, indexing, and raw SQL queries.
• Big Data Analytics: Production experience with ClickHouse for analytical processing and handling large datasets.
• Event Streaming: Strong experience with Apache Kafka (producers, consumers, partition strategies, and schema registries).
• Microservices: Proven track record of decomposing monoliths or building microservices from scratch (gRPC, RabbitMQ, knowledge is a plus).
• API Standards: Mastery of OpenAPI/Swagger tools to generate clients and documentation automatically.
• Supabase: Experience integrating Supabase (PostgREST, Realtime, or Auth) into a custom backend architecture.
• Testing: Strong belief in TDD/BDD, with proficiency in writing unit and integration tests.

Nice-to-Have

• Experience with containerization and orchestration (Docker, Kubernetes).
• Knowledge of Redis for caching strategies.
• Experience with Infrastructure as Code (Terraform).
• Familiarity with GraphQL.

Soft Skills

• Problem Solver: You enjoy digging into complex performance bottlenecks and solving them efficiently.
• Communicator: You can explain complex architectural decisions to non-technical stakeholders.
• Owner: You take full ownership of your features, from design to deployment and monitoring.

Why Join Us?

• Competitive Salary: We value your expertise and pay accordingly.
• Remote-First Culture: Work from where you are most productive.
• Tech-Forward: We are constantly evaluating and adopting the best tools for the job (like the stack mentioned above).
• Professional Development: Budget for courses, conferences, and certifications.
• Long Term Position: Stable and long term position.
• Flexible and Secure Payments: Via deel.com 

We are looking for a Content marketer to join our team.

We have been on the market since 2008. Technology stack: Delphi and .Net.
Market: Europe, USA.

What to do:
80% of the time is content generation. 
-Writing content for lendings, case studies, articles (SEO, general technical), presentations, emails and more. 
- Managing and distributing content on different platforms and social networks. 
- Content creation management with tech writers.

What we expect from the candidate:
- 2–3 years of experience;
- Interest in IT products and services;
- Teamwork and excellent interpersonal skills;
- English language skills, B1-B2.

We offer:
Remote 
Flexible schedule 
B2B

We’re looking for a data-driven Marketing Manager to diagnose user drop-offs, improve funnel clarity, and help us build a more intentional and predictable marketing system.

If you enjoy understanding why users make decisions, where funnels break, and how services and products are really perceived, and you’re comfortable starting hourly with room to grow — we want to hear from you.

We are WebCap Digitals, an  outsourcing company working with European clients. This role combines hands-on product and funnel diagnostics with strategic market and brand analysis for our own growth.

Ready to work where marketing meets product and real user decisions? Apply now 🚀

🚀 Strategy and Funnels

• Analyze existing digital products and service funnels to understand:
  • how users enter
  • how value is perceived
  • where trust is built or lost
  • at which point users decide not to continue
• Decompose user journeys and identify:
  • key decision points
  • friction and drop-off stages
• Build hypotheses explaining user behavior and funnel breakdowns

• Apply insights from client diagnostics to improve WebCap’s own marketing funnels

   

⚙️ Execution and Analysis

• Review and analyze: websites, service pages, booking or order flows
• Identify issues related to: UX clarity, messaging, offer structure, decision anxiety or overload
• Translate findings into: clear insights, prioritized recommendations

• Optionally propose improvements to: user flow, step logic, structure and sequencing of actions

   

📈 Market, Brand & Growth

• Analyze the European outsourcing market and competitive landscape
• Review WebCap’s brand perception and positioning
• Identify gaps between:
  • what we deliver
  • what the market understands
• Suggest realistic paths for client acquisition and growth

• Help shift marketing from ad-hoc actions to a structured system

   

📊 Analytics & Optimization

• Use analytics tools to support hypotheses and conclusions: GA4, UTM structure, Hotjar or similar
• Identify funnel bottlenecks and quality issues
• Support data-informed decisions rather than assumptions

• Help align marketing insights with sales and delivery teams

   

✅ Requirements

• 3+ years of experience in digital or product-oriented marketing
• Strong experience with funnels, user journeys, and conversion analysis
• Understanding of UX and user behavior
• Experience analyzing complex products or services
• Ability to work with incomplete data and ambiguity

• Upper-Intermediate English

   

🎯 Soft Skills

• Analytical and systems thinking
• Curiosity and product mindset
• Ability to ask the right questions
• Clear and structured communication
• Independence and ownership

• Comfort with complexity and long decision cycles

   

💰 What We Offer

• Hourly / part-time format with clear scope
• Opportunity to expand the role based on impact
• Fully remote work
• Exposure to different products and markets
• Direct influence on marketing and product decisions
• Long-term collaboration potential

🚀 HR Manager — Fourmeta 

About the role
 

Fourmeta is looking for a proactive and people-oriented HR Specialist to join our growing team.

In this role, you will manage full-cycle recruitment for technical specialists and actively contribute to building effective HR processes in a remote-first environment. You will play a key role in shaping our team and supporting a positive, high-performing culture.

👥 Responsibilities

• Manage full-cycle recruitment: from sourcing candidates to offer and onboarding
• Hire IT specialists (developers, designers, project managers, etc.) for outsourcing projects
• Partner with department leads to understand hiring needs and team requirements
• Contribute to building and improving HR processes, including onboarding, 1:1, exit interviews 
• Support and strengthen a positive corporate culture within a distributed team
• Ensure a strong candidate experience throughout the hiring process
• Help optimize recruitment workflows and HR strategies

🧠 Requirements

• Proven experience in IT recruitment and HR
• Strong communication and interpersonal skills
• Proactive mindset with strong organizational abilities
• Experience working with hiring managers and stakeholders
• English — Intermediate (B1+) or higher

🌟 Nice to Have

• Experience recruiting for outsource or tech companies
• Understanding of the software development lifecycle
• Experience working in remote teams
• Familiarity with modern sourcing techniques and tools
• Basic knowledge of HR processes beyond recruitment

🎁 What we offer

• 18 days of paid vacation
• 6 paid sick days per year
• Compensation for sports and fitness activities
• Fully remote work format
• International projects and professional growth
• Friendly and transparent team culture
• Opportunity to influence hiring processes and company growth
   

About Fourmeta

Fourmeta is a web-studio based in London, UK.

For many years, we have been creating and improving digital products for companies worldwide: websites, landing pages, mobile apps, web apps, e-commerce platforms, and interactive solutions.
 

We are your full-stack design and development team. You have the idea — we’ll make it happen.

About us:

We’re a fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Our mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Our most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.

This role, however, is for a new wellness-focused product currently in active development. We’re building a platform that will redefine how users interact with health and self-improvement tools, and we need someone to help us ensure this product maintains an excellent reputation across all public-facing platforms.

About the Role:

We’re looking for a Brand Reputation Manager with strong attention to detail, experience in user feedback management, and a proactive mindset. You will be responsible for monitoring, analyzing, and enhancing the public image of our product on app stores and review platforms. You’ll work closely with support, ASO, and marketing teams to ensure a consistent and positive user experience — both internally and externally.

Responsibilities:

• Track and analyze user feedback across platforms like App Store, Google Play, Trustpilot, and more
• Collaborate with customer support to ensure prompt and effective response to public reviews
• Work with internal teams to identify patterns in feedback and initiate product or communication improvements
• Coordinate external vendors or partners (if needed) to support ongoing reputation efforts
• Monitor reputation metrics and produce regular reports on review trends, sentiment, and potential risks
• Suggest initiatives to organically improve user sentiment and public brand perception
• Ensure compliance with platform policies and community guidelines

Requirements:

• 2+ years of experience in brand reputation, community management, user feedback, or customer success
• Strong analytical skills and ability to interpret sentiment and trends from qualitative data
• Familiarity with online review ecosystems (App Store, Google Play, Trustpilot, etc.)
• Ability to coordinate across multiple teams and work independently
• High level of discretion and professionalism in managing brand image
• English: intermediate or higher

Nice to Have:

• Experience working with wellness or mobile products (especially subscription-based)
• Understanding of ASO or mobile marketing principles
• Established relationships with third-party vendors for reputation management or brand support services

Interview Process:

• Interview with HR (30 mins)
• Interview with Operations Manager and Lead of Analytics (1 hour)
• Interview with CEO (30 mins)

What We Offer

• Fully remote work with flexible hours — you manage your own time
• 5 paid sick days per year
• 20 paid vacation days per year (after probation)
• Opportunity to grow with a fast-scaling team and work on meaningful wellness-focused products

We’ll get back to you within 5 business days.

Let’s shape the future of digital wellness — together.