Jobs at Djinni

About Symbo
Symbo is a US-based sales communication platform built for outbound sales teams. Our Power Dialer gives reps the ability to make high-volume outbound calls with local presence dialing, voicemail drop, call recording, AI transcription, email sequencing, and CRM integration — all in one platform. We work with sales teams across a wide range of industries globally.

The Role
We are looking for a motivated, English-speaking Sales Development Representative to join our remote team full time. This is a high-volume outbound cold calling role. You will be reaching out to potential business customers in the US market, introducing them to Symbo, and booking discovery calls or demos for our closing team.

If you are someone who is comfortable on the phone, not afraid of rejection, and motivated to put in the hours to hit your targets — we want to talk to you.

What You Will Do

• Make high-volume outbound cold calls to prospective US business customers daily
• Introduce Symbo's platform clearly and confidently to decision makers
• Qualify leads and book meetings or demos for the sales team
• Follow up with prospects via email and messaging
• Keep your CRM updated with accurate notes and activity
• Meet and exceed weekly and monthly call and meeting targets

What We Are Looking For

• Strong spoken and written English — this is a firm requirement for this role
• Prior experience in outbound sales, cold calling, telemarketing, or BDR/SDR roles
• Comfortable making 100+ calls per day and working long, focused calling sessions
• Self-motivated, disciplined, and able to work independently in a remote setting
• Reliable internet connection, quality headset, and a quiet place to work
• Familiarity with CRM tools or sales dialers is a plus but not required

What We Offer

• Fully remote position — work from anywhere
• Competitive base pay plus performance incentives
• Access to Symbo's own Power Dialer platform — one of the best outbound calling tools available
• Supportive team with training, coaching, and ongoing feedback
• Long-term opportunity for the right candidate
• Work directly with a US-based team that values your contribution

How to Apply
Please send a message with the following:

1. A brief written introduction about yourself and your sales background
2. Your monthly compensation expectations for this role
3. A short video clip (2–3 minutes) covering the following:
   • Your sales and cold calling experience — what you have sold, who you have called, and what results you achieved
   • Your availability and how many hours per week you are looking to work
   • Why you want this role and what motivates you to do high-volume outbound calling

Please share your video via Loom, Google Drive, YouTube (unlisted), or any accessible video link.

Applications that do not include a video will not be considered. The video is our first opportunity to hear your English, understand your experience, and assess your motivation — it matters more than your resume.

Compensation is competitive and based on your experience and the results you have demonstrated in previous roles. We are not looking for the cheapest candidate — we are looking for the right one. Please include your monthly compensation expectations in your application so we can confirm we are a strong fit from the start.

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
- You communicate fluently in English (B2 or higher)

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Our client is a rapidly growing enterprise software organization that acquires and scales B2B SaaS products. They are building a shared cloud platform that serves as the engineering foundation for a growing portfolio of enterprise applications. This platform provides standardized infrastructure, deployment, observability, automation, and reliability capabilities across multiple products while enabling future growth without proportionally increasing operational complexity.

The organization is investing in modern platform engineering practices, cloud-native technologies, Infrastructure as Code, AI-assisted engineering, and operational automation to build a scalable, highly reliable engineering ecosystem.

They are looking for an experienced Senior Platform & Site Reliability Engineer to take ownership of the shared platform, establish engineering standards, and design the infrastructure that supports multiple enterprise SaaS products. This is a hands-on technical leadership role where you will influence platform architecture, developer experience, operational reliability, and engineering best practices.

Working Hours: This role requires daily collaboration with a U.S.-based engineering team. Candidates must be available to work until at least 5:00 PM EST (U.S. Eastern Time), with flexibility to work beyond these hours when business needs require.

Responsibilities

Platform Engineering

• Own the architecture and operation of the shared platform, including CI/CD, observability, deployment automation, secrets management, and developer tooling.
• Define, implement, and enforce platform engineering standards across multiple products.
• Build and maintain Infrastructure as Code using Terraform or OpenTofu, ensuring all infrastructure is version-controlled, reviewed, and provisioned through automation.
• Develop self-service platform capabilities that enable engineering teams to deploy independently.

Event Streaming & Data Processing

• Design and maintain event streaming infrastructure supporting real-time processing workloads.
• Build and support batch processing infrastructure alongside live transactional systems.
• Ensure reliability, scalability, performance, and cost efficiency of platform services.

CI/CD & Deployment

• Design, build, and maintain CI/CD pipelines using GitHub Actions.
• Automate recovery for common pipeline failures and improve deployment reliability.
• Implement release management strategies, rollback mechanisms, and deployment patterns such as canary or blue-green deployments where appropriate.

Observability & Site Reliability

• Own and maintain the observability platform using Grafana, Prometheus, Loki, CloudWatch, and related monitoring tools.
• Define Service Level Objectives (SLOs), error budgets, and reliability metrics across multiple products.
• Build intelligent alerting and monitoring solutions that provide actionable diagnostic information.
• Design incident response processes, escalation procedures, and post-incident review practices.
• Implement safe automated remediation for well-understood operational scenarios while ensuring human oversight for complex incidents.

Platform Expansion & Integration

• Assess newly onboarded products for infrastructure maturity, Infrastructure as Code coverage, observability, and security.
• Plan and execute platform integration and modernization initiatives while minimizing operational disruption.
• Support the adoption of standardized platform capabilities across multiple engineering teams.

Engineering Automation

• Leverage AI-assisted engineering tools and automation where appropriate to reduce operational overhead.
• Automate infrastructure provisioning, CI/CD workflows, monitoring, secrets management, and operational tasks while maintaining engineering oversight for high-impact decisions.

Preferred Technology Stack

• AWS
• Terraform / OpenTofu
• GitHub Actions
• Grafana
• Prometheus
• Loki
• AWS CloudWatch
• AWS Secrets Manager or HashiCorp Vault
• Amazon ECS and EKS
• Event streaming technologies
• Cost monitoring and cloud optimization tools

Requirements

• 8–12 years of experience in Platform Engineering, Site Reliability Engineering (SRE), DevOps, or Cloud Infrastructure Engineering.
• Proven experience designing and operating production platform infrastructure across multiple environments or products.
• Strong hands-on experience with Terraform (or OpenTofu) and Infrastructure as Code.
• Extensive experience designing and maintaining CI/CD pipelines using GitHub Actions.
• Experience operating event streaming infrastructure in production environments.
• Strong AWS expertise, including ECS, EKS, IAM, VPC, RDS, CloudWatch, networking, and cloud infrastructure.
• Hands-on experience with Grafana, Prometheus, Loki, and enterprise observability platforms.
• Strong understanding of SRE principles, including SLOs, error budgets, incident response, and operational excellence.
• Experience designing scalable, secure, highly available cloud infrastructure.
• Strong troubleshooting, automation, and problem-solving skills.
• Excellent communication skills with the ability to establish engineering standards across multiple teams.

Nice to Have

• Experience building shared platform engineering capabilities supporting multiple products or business units.
• Experience integrating newly acquired products or modernizing legacy platforms.
• Experience designing developer self-service platforms.
• Familiarity with AI-assisted engineering workflows and infrastructure automation.
• Experience supporting high-volume enterprise SaaS products and distributed systems.
• Strong focus on cloud cost optimization and operational efficiency.

What We Offer

• Competitive market salary.
• Fully remote work.
• Opportunity to build and shape the engineering platform supporting a growing portfolio of enterprise SaaS products.
• Work alongside experienced international engineering teams.
• Exposure to modern cloud technologies, AI-assisted engineering, automation, and large-scale platform initiatives.
• Professional growth through ownership of platform architecture, operational reliability, and engineering standards.
• Daily collaboration with a U.S.-based engineering team, with availability required until at least 3:00 PM EST and flexibility to work longer when needed.

ICONIC21 is expanding its Risk & Fraud team and is looking for a Junior Risk & Fraud Analyst.

We develop innovative solutions for the Live Casino industry and are looking for a motivated specialist who wants to grow in the fields of analytics, antifraud, and user behavior analysis.

In this role, you will participate in fraud investigations, analyze game mechanics and player activity, detect suspicious behavior patterns, and contribute to the improvement of existing antifraud solutions and monitoring systems.

Requirements
 

• Higher education in mathematics, statistics, computer science, or another technical field.
• Strong Microsoft Excel skills.
• Intermediate level of English.
• Analytical mindset and attention to detail.
• Ability to work with large volumes of data.
• Basic programming skills (Python/R would be a plus).
• Basic SQL knowledge.

Responsibilities
• Analyze game mechanics and user behavior. 
• Detect suspicious and anomalous patterns. 
• Participate in the automation of monitoring and analytical processes. 
• Perform statistical checks and data analysis. 
• Prepare reports and visualizations for internal teams. 

Nice to have
 

• Experience in the iGaming industry.
• Knowledge of fraud detection methodologies and risk analysis principles.
• Understanding of RTP, GGR, player behavior analysis, or anomaly detection.
• Interest in cybersecurity, integrity, and antifraud systems.
• Experience in data analysis or fraud detection would be an advantage

Working conditions
- Full-time, office-based position in Kyiv
- Night shifts only (schedule provided upon request)
- Includes weekends and public holidays on a rotating basis

• 21 working days of paid vacation per year.
• 21 working days of paid vacation per year.
• 15 paid sick days per year.
• Flexible working hours.
• Opportunity to grow in the Risk & Fraud field within an international iGaming company.
• Work in a team that values initiative, analytical thinking, and new ideas.
• Supportive and dynamic international environment.

We are looking for a Middle QA Automation Engineer with 2–4 years of experience to automate frontend user scenarios, monitor critical user journeys, configure Slack notifications, and validate key user flows within an iGaming product.

The primary focus of this role is browser-based end-to-end (E2E) testing, UI automation, synthetic monitoring, validation of critical user journeys, page availability monitoring, frontend error analysis, alert configuration, and leveraging AI tools to accelerate QA processes.

Responsibilities

• Automate user scenarios including:
• Registration
• Login
• Password recovery
• Page loading and navigation
• Forms and modal windows
• Bonus sections
• Game lobby
• Game launch
• Demo and Real mode
• Balance display
• Deposit flow
• UI-level payment journey
• Pending, Success, and Failed payment status validation
• Error message verification
• Configure scheduled automated checks and post-deployment smoke tests.

• Monitor critical pages and user journeys.

  
  Detect and report:
   

• UI failures
• Broken user flows
• Form issues
• Page availability problems
• Game launch failures
• Configure and maintain Slack notifications for monitoring alerts.
• Capture screenshots and videos for failed test executions.

• Work with test accounts and test payment scenarios.

   

  Tech Stack:

• Playwright or Cypress
• JavaScript / TypeScript
• GitHub Actions, GitLab CI, or Jenkins
• Allure Report (or equivalent reporting tools)
• Browser Developer Tools

• Screenshots and video recording on test failures
   

  Required Skills

   

• 2–4 years of experience in QA Automation.
• Strong experience writing E2E automated tests.

• Frontend/UI testing experience.

   

  Solid understanding of:

• DOM
• CSS/XPath selectors
• Browser events
• Cookies
• localStorage / sessionStorage
• Browser Console errors
• Network tab analysis
  
  Experience creating reliable locators and maintaining stable test suites.
  Ability to troubleshoot flaky tests and manage test data effectively.
   

• Payment Flow Validation

  Candidates should be able to validate the frontend payment journey, including:

• Navigating to the deposit page
• Selecting a payment method
• Completing payment forms
• Handling redirects and payment iframes
• Verifying payment statuses
• Returning users to the website
• Validating UI balance updates
• Confirming proper error handling and messaging
• Experience with casino or sports betting products is a strong advantage.
   

⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are building a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value in a regulated market.

Head of Sales  

We're hiring a Head of Sales to build and own new-logo revenue for  OTP Blue in the US market. This is a player-coach role: you'll lead the outbound engine and the team, and you'll personally close strategic deals. We need someone who has already run a sales team, lives and breathes top-of-funnel (prospecting → booked calls), can close on their own, speaks excellent English, and can prove it all with numbers.

About OTP Bluee

OTP Bluee is a profitable B2B SaaS company providing the messaging infrastructure behind modern AI agents: iMessage, WhatsApp, RCS and SMS unified on a single API and number, across 8 countries. We serve ~150 paying customers, primarily in the US, and we're SOC 2 certified. The company was founded in 2020 by serial entrepreneurs with 10+ ventures, a major exit, and Forbes recognition; our sister company OTP Blue is a B2B telecom/CPaaS platform. You'd be joining a lean, fast-moving team with real product-market fit and room to build the sales function from the ground up.

What you'll own

• End-to-end new business. 
• End-to-end new business. Own the full outbound motion for US B2B SaaS new logos — ICP definition, prospecting and sourcing, outreach sequences, qualification, discovery calls, demo, negotiation and close.
• Build and lead the team. Hire, onboard, coach and manage SDRs and Account Executives. Set quotas, run pipeline reviews, and build the playbooks, scripts and cadences the team runs on.
• Carry a quota yourself. Lead from the front — personally close strategic and larger deals, not just oversee them.
• Own the process and the stack. Design and continuously optimize the sales process and tooling (CRM, sequencing, enrichment, dialers, reporting). Keep the funnel measurable.
• Forecast and accountability. Own pipeline, forecast and revenue targets, and report directly to the founders on GTM, pricing and ICP. Partner with Customer Success on smooth handoff and expansion.

Must-have requirements

These are non-negotiable. If your CV doesn't show them, this isn't the right role.

• Proven people-management of a sales team. You have hired, coached and led SDRs and/or AEs and hit team targets. This is the single most important requirement.
• Deep top-of-funnel expertise. You know prospecting and sourcing cold — building outbound sequences, qualifying, and consistently getting prospects onto calls. You can teach it, not just talk about it.
• Hands-on closer. A strong personal track record of closing B2B deals yourself — you're a seller first, manager second.
• Proven, quantifiable track record. Real numbers: quota attainment, revenue and pipeline generated, deal sizes, team results. Be ready to walk us through them.
• Excellent English (C1+). You're fully comfortable selling to and negotiating with US decision-makers, in writing and on calls.
• B2B SaaS sales background. You've sold software to businesses and understand SaaS sales cycles and metrics.

Nice-to-have (a real plus, not required)

• Experience selling API, developer or infrastructure products (e.g. Twilio, Sinch, Stripe, SendGrid, or similar).
• Direct experience selling into the US market.
• Fluency with a modern sales stack and AI tools — HubSpot/Salesforce, Apollo/Clay, Outreach, AI-assisted SDR tooling. (AI fluency is teachable; a growth mindset matters more.)
• Experience standing up or scaling a sales org from an early stage.
• Exposure to CPaaS / messaging / telecom or to selling to AI-agent and automation companies.

What the first 90 days look like

• Get deep on the product, ICP and current pipeline; refine the target list and messaging.
• Stand up a repeatable outbound motion and the reporting to measure it.
• Personally book and close early deals to validate the playbook.
• Make the first one or two hires and start coaching them on the cadence you've proven.

Compensation & logistics

• Structure: competitive monthly base + uncapped commission on closed new business + a quarterly performance bonus.
• Indicative band: base around $4,000/mo with on-target earnings of roughly $7,000–8,000+/mo, uncapped upside for over-performance. Final package depends on experience and track record.
• Setup: fully remote (Ukraine), full-time, reporting directly to the founders, with a direct line into product and GTM decisions.

About Cowchain
Cowchain is a Web3 development company behind PixelVerse, StepApp, RetroBridge, Hybrid, Tenet, and 150+ other blockchain products with $180M+ combined market cap. We're a team mostly based in Ukraine, with some across Europe, fully remote. We build across DeFi, GameFi, cross-chain bridges, AI agents, NFT platforms, and Telegram mini-apps.

We look for people who take ownership, think deeply, and can work independently, ask the right questions, and move through uncertainty without waiting for step-by-step instructions. No unnecessary hierarchy—you talk directly to the founders when it matters. We value what you bring over how long you've been around.

About the role
We're looking for a Backend Developer with strong Node.js experience to build and ship blockchain products, mainly in the Solana ecosystem, with occasional EVM-related tasks. You'll work on real client products: payment flows, swaps, cross-chain bridges, token mechanics, and transaction logic.

We care less about how many years you've logged and more about how you think: how you break down a problem, gather requirements before building, weigh trade-offs, and reason about architecture.

What you'll do

• Build new features and services from scratch, and support existing ones
• Build, sign, and send transfer and swap transactions
• Work with Solana mechanics: token accounts, priority fees, multi-signature transactions, transaction building
• Integrate with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, and similar platforms
• Take part in architecture discussions—your input on design decisions matters
• Debug, fix, and harden production solutions

What we're looking for

• 3+ years of commercial backend experience
• Strong Node.js experience
• Solid understanding of blockchain mechanics: gas, priority fees, token account creation, multi-signatures
• Hands-on experience with Solana tooling: Solscan, Solana Explorer, transaction analysis and transaction building
• Experience building, signing, and sending transfer and swap transactions
• Comfortable with Bignumber.js / bn.js for safe big-number math
• Experience with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, or similar
• Familiarity with Jira, Git, and GitFlow

Nice to have

• Experience with EVM-based chains: Ethereum, Polygon, BSC, Arbitrum, Base, Avalanche, etc.
• Experience with cross-chain bridges: lock/mint and liquidity models
• Experience with token launch mechanics or meme-coin creation
• Outsource/agency background

What we offer

• Fully remote work from anywhere
• Competitive salary with activity bonuses
• Paid vacation and sick leave
• AI tool subscriptions: ChatGPT, Claude, Gemini
• Internal knowledge sharing and Personal Development Plans
• Individual onboarding tailored to your role and project
• Direct access to founders and C-level — decisions happen fast, no unnecessary bureaucracy

We're hiring a Group Reporting Manager,  who will own the annual reporting process across multiple entities. Will be the person who makes sure the numbers are right, the deadlines are met, and the local accounting firms have everything they need to do their jobs.

This is a hands-on role. You won't be managing a large team — you'll be doing the work: pulling together general ledgers, preparing initial documentation, coordinating with external accountants, and making sure each entity's annual report gets filed properly and on time.

What you'll actually do

• Prepare and coordinate annual reports for multiple group companies across different jurisdictions
• Gather and organize general ledgers, trial balances, and supporting documentation ahead of each reporting cycle
• Work directly with local accounting firms — send them what they need, answer their questions, chase them when things are late
• Prepare initial drafts of financial statements and reporting packages
• Keep track of filing deadlines and regulatory requirements for each jurisdiction
• Flag issues early when something doesn't look right in the numbers
• Maintain clean, organized records so nothing gets lost between reporting periods

What we're looking for

• Several years of experience in financial reporting, group accounting, or a similar role that involved managing reports for more than one legal entity
• Familiarity with working across multiple jurisdictions — you understand that rules differ from country to country and you know how to navigate that
• Comfortable working with external accountants and auditors as your main point of contact
• Strong attention to detail and the organizational skills to juggle multiple entities at once
• You can work independently and don't need someone checking in on you every day

Strong advantages

• Experience with EU tax and reporting frameworks
• Background in the crypto or digital assets industry, particularly crypto exchanges
• Familiarity with IFRS or local GAAP across European jurisdictions

We are looking for a PR Manager with a strong interest or background in IT, fintech, or banking to lead our public relations efforts. You will be the voice of Bankstore.ai to the media and the industry — crafting stories around our technology, financial products, and market impact. The ideal candidate understands the fintech and banking ecosystem, speaks the language of both tech and finance, and knows how to position a digital-first financial platform to the press, analysts, and the broader industry.

Details:
Schedule: Full time, remote 
Location: Ukraine/Europe 
Start: ASAP 
English: Fluent 
 

Bankstore.ai is a fast-growing fintech platform reimagining how financial products are discovered, compared, and accessed. We operate at the intersection of technology, data, and banking — building a transparent marketplace that connects consumers and businesses with the right financial solutions. Our work touches core areas of digital banking infrastructure, API-driven financial services, and regulatory technology (RegTech).

Key Responsibilities

• Develop and execute PR strategies that position Bankstore.ai as a thought leader in fintech, digital banking, and financial technology
• Write and distribute press releases, media pitches, executive bylines, and commentary on trends in open banking, embedded finance, and financial APIs
• Build and maintain relationships with journalists, analysts, and editors covering fintech, banking technology, and enterprise IT
• Monitor news across the fintech and banking tech landscape; identify reactive PR opportunities tied to regulatory changes, industry shifts, or competitive moves
• Coordinate with Product and Engineering teams to translate technical product updates into compelling, media-ready narratives
• Manage speaking opportunity submissions for fintech conferences, banking summits, and tech industry events
• Support crisis and reputation management, particularly around data security, compliance, or product incidents
• Track PR metrics and share of voice versus fintech competitors; report on coverage impact and brand sentiment

Requirements

• 1+ years of experience in PR, communications, or journalism — ideally within fintech, banking, IT, or financial services
• Working knowledge of the fintech and banking technology landscape: digital payments, open banking, neobanks, lending platforms, or related areas
• Strong written English with the ability to translate complex financial or technical topics into clear, engaging content
• Familiarity with media outreach and monitoring tools (e.g., Cision, Meltwater, Prowly, or similar)
• Comfortable engaging with technical and product teams to extract story-worthy insights
• Understanding of financial regulation basics (e.g., PSD2, GDPR, AML/KYC) is a plus
• Experience covering or communicating about B2B SaaS, banking APIs, or enterprise IT is a strong advantage
• Self-starter who thrives in a fast-moving startup environment with minimal supervision

We are an international group operating across fintech, crypto, and education
businesses, managing multiple regulated and non-regulated entities across
Europe and Canada.
We are looking for a high-level Financial Controller to establish and operate an
independent internal audit and control function across the group.
This is a hands-on, investigative role focused on accuracy, transparency, and
risk detection not bookkeeping.
 

🔹 Key Responsibilities
· Conduct monthly deep audits across 10+ entities (operational + holding
companies)
· Verify timeliness and accuracy of financial reporting across all projects
· Identify and resolve:
o Double bookings
o Misallocations between entities
o Missing or delayed reports
· Cross-check bank statements, internal reports, and balances (40+
accounts incl. banking and payment providers)
· Review client settlements and transaction flows (1000+ monthly
transactions)
· Detect irregularities, inconsistencies, or potential misuse of funds
· Perform independent verification of reserves and balances
· Build and implement audit checklists, control systems, and reporting
structures
· Report findings directly to CEO and project-level leadership
· Escalate critical issues and provide clear recommendations for
improvement
 

🔹 Environment & Complexity
· Monthly volume: ~$7M+
· 1000+ monthly transactions (fiat & crypto)
· 40+ financial accounts (banks, PSPs, card processors)

· Multi-jurisdiction structure (Canada, UK, Ireland, Lithuania, Czech
Republic, Slovakia, others)
· Regulated activities including MSB and VASP operations
· Current infrastructure: Excel-based, no centralized system (to be
improved)
 

🔹 Requirements
· Strong experience in financial controlling, audit, or forensic accounting
· Background in fintech / crypto (mandatory)
· Hands-on experience with:
    Crypto flows (on-chain / off-chain)
    Exchanges, wallets, or transaction reconciliation
· Experience with multi-entity structures and cross-border operations
· Ability to work independently and challenge existing processes
· High attention to detail with a risk-oriented mindset
· Fluent in English
 

🔹 Working Model
· Part-time (minimum 4–5 hours per day, ~80–100 hours/month)
· Fully remote
· Flexible structure, but consistent daily involvement is required
· Direct communication with leadership
· Combination of written reports and review calls
 

🔹 Deliverables
Over time, the role will establish and maintain:
· Monthly audit reports
· Full error and inconsistency logs
· Fraud / risk flags
· Balance and reserve verification reports
· Ongoing process improvement recommendations
 

🔹 Compensation
· Starting from $2,100 / month (part-time)
· Performance-based increases based on capability and impact
· Additional bonuses tied to:

o Successful implementation of audit systems
o Identification of critical issues
o Measurable improvements in financial control
 

🔹 What We Are Looking For
This role is not for a traditional accountant.
We are looking for someone who:
· Thinks independently
· Questions numbers and processes
· Is comfortable working in complex, imperfect environments

· Can detect problems others overlook

About OneTablet

OneTablet is a restaurant delivery management platform that helps restaurants sell more and operate better across DoorDash, Uber Eats, Grubhub, and other ordering platforms. We optimize the signals that platform algorithms use to rank restaurants, enhance menus with AI, and expand sales surface — so restaurants make more money, measurably, in dollars.

We operate AI-first. AI isn't a buzzword here — it's how we actually run. We use AI agents internally to monitor stores, investigate issues, and handle operational work that traditional teams do manually. Our support team is built around this: smaller, sharper, more technical, and every person has real ownership over outcomes — not just tickets.

The Role

We're hiring a Support Team Lead to build and run our AI-native support operation.

This is a hands-on, player-coach role — not a management-only position. You'll spend a significant part of your time doing actual support work: taking shifts, handling tickets, making calls, troubleshooting issues directly with restaurants. The other part, you'll spend leading the team, building processes, hiring, and improving how everything works.

Hands-on support (you do the work):

• Work regular support shifts — handle tickets, chats, and calls with restaurants directly.
• Troubleshoot tablets, printers, connectivity, order, and menu issues.
• Own complex and escalated issues end-to-end until resolution.
• Make and receive support calls; ensure restaurants feel supported and heard.

Team leadership and operations (you build the system):

• Lead the support team day-to-day — coordinate coverage, distribute work, make sure nothing falls through the cracks.
• Hire and mentor support reps: find high-ownership, technically curious people, onboard them, coach them, help them grow.
• Supervise and improve AI agents that handle monitoring, triage, and first-response. Review their work, identify gaps, and work with product/engineering to make them better.
• Build and maintain SOPs, playbooks, and escalation paths so new reps (and new AI capabilities) can plug in and be effective quickly.
• Own support quality — review interactions for tone, accuracy, and resolution. Monitor KPIs. Identify patterns and drive improvements.
• Be the voice of the restaurant internally — translate support patterns into product feedback.

What We're Looking For

Must-haves:

• Prior experience leading or coordinating a support team — you've managed people, distributed work, coached reps, and owned quality outcomes. Doesn't have to be a big team; a small, high-performing one is better signal.
• High ownership and agency. You don't wait to be told what to do. If something's broken, you fix it or flag it. If a process doesn't exist, you create it. If a customer is upset, you own it until it's resolved.
• Excellent English — written and spoken. Our restaurants are US-based; communication quality directly impacts trust.
• Comfortable working US timezone hours, including evening, night, and weekend shifts as part of near-24/7 coverage rotation.
• Technically comfortable. You can troubleshoot tablets, printers, connectivity issues, and basic networking without needing hand-holding. You're not afraid of logs, dashboards, or unfamiliar tools.
• Genuine comfort with AI tools. You use AI in your own work already — and you're excited about managing a team where AI does real operational work alongside humans, not just assists in the background.

Strong signals:

• Experience in restaurant tech, hospitality tech, or SaaS support for SMBs.
• You've built SOPs, playbooks, or knowledge bases that actually get used.
• You've worked in a startup or small company where you wore multiple hats and figured things out without a large support infrastructure.
• You've managed or supervised automated systems, bots, or AI tools in a support context.
• Spanish or Mandarin language skills (many of our restaurant partners speak these).
• You've used tools like Intercom, Linear, or similar for support operations.

What this role is NOT:

• This is not a management-only role. You'll be on the front lines regularly, handling real support alongside your team.
• This is not a 9-to-5 role. Restaurants operate evenings and weekends; coverage needs to match.
• This is not a role where you can avoid AI. If you're skeptical about AI being a real part of operations, this isn't the right fit.

Why This Role

When a restaurant's orders stop flowing, we're the ones they call. You'll own how support works — building the team, the processes, and the human + AI system from early stage. Your decisions will directly shape how things run. If you want to build what an AI-native support team actually looks like — not just manage a queue — this is the role.

Work Setup

• Remote, full-time
• US timezone coverage required — including evenings, nights, and weekends on rotation
• Tools: Intercom, internal dashboards, AI agents, phone/chat/email

QA Engineer (Web Application Testing)

We are looking for a detail-oriented QA Engineer to test our web application and ensure a high-quality user experience.

Responsibilities:

• Perform manual testing of web application features.
• Create and execute test cases and test plans.
• Identify, document, and track bugs.
• Verify bug fixes and perform regression testing.
• Test functionality across different browsers and devices.

• Work closely with developers to ensure issues are resolved.

   

Requirements:

• Experience in manual web application testing.
• Strong understanding of QA methodologies and bug reporting.
• Experience with issue tracking tools (e.g., Jira).
• Good attention to detail and analytical skills.

• Ability to communicate clearly in English.

   

Will be a plus:

• Experience with Upwork 
• Experience with API testing (Postman).
• Basic knowledge of SQL.
• Experience with automated testing tools (Playwright, Cypress, or Selenium).

This is a great opportunity for someone who enjoys finding issues before users do and helping deliver reliable, user-friendly software.

About the role

EducateMe is an LMS built for US-based companies that take employee training seriously. Our customers use EducateMe to onboard new hires, upskill teams, and run compliance programs — but getting them to do all of that well requires more than a good product. It requires someone who can sit alongside them, understand their training goals, and help them build something that actually works.

That's this role. You'll own the post-sale customer relationship end-to-end — from onboarding SQL accounts to running ongoing check-ins, creating enablement content, and keeping customers educated enough to get real value from the platform. 
 

What you'll do:
 

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Manage ongoing customer relationships — run regular check-ins, track adoption and engagement, spot churn risks early, and run upsell/expansion conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Create customer-facing content — write guides, record Loom walkthroughs, run occasional webinars, and contribute to the EducateMe knowledge base
• Be the voice of the customer internally — surface product gaps, document recurring pain points, and collaborate with the product team on roadmap priorities
• Support sales discovery — join late-stage sales calls to provide L&D credibility and help prospects understand how EducateMe fits their training workflow

What we're looking for:
 

Must-have

• Customer-facing experience — CSM, account management, or customer onboarding, ideally in SaaS. You're comfortable owning a book of business.
• Strong communicator — clear writer, confident on video calls, equally good async and live.
• Self-directed — we're a small team. You have context and goals, but not a playbook for every situation. You figure things out and move.
  
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Familiarity with tools like Notion, Loom, Intercom, or similar async-first stacks
• L&D background 
   

What we offer

• Fully remote - work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team - no bureaucracy
• Direct access to the founder and input on product direction

- Full-time, fully remote, contractor or employee in preferred locations below
- Preferred locations: Ukraine, Serbia, Latvia, and Hungary.

Unit Group is an international IT staffing and recruitment company operating across Central & Eastern Europe. We provide recruitment, outstaffing, Employer of Record (EOR), payroll, R&D and operational services to startups and technology companies worldwide.

Role Description

We are looking for a reliable, detail-oriented Finance & Administration Coordinator to support our day-to-day financial and administrative operations. The role focuses on finance coordination, accounting support, vendor administration, payroll coordination, documentation, and communication with accountants and external service providers.

This is an excellent opportunity for someone with 1–3 years of experience who enjoys working with numbers, structured processes, technology, and AI-powered productivity tools.

Key Responsibilities

Finance & Accounting Coordination

- Collect, organize, and verify invoices, receipts, and financial documentation.
- Coordinate with accountants regarding bookkeeping, payroll inputs, tax documentation, monthly closings, and year-end reporting.
- Track recurring payments, subscriptions, vendor invoices, and payment due dates.
- Prepare expense summaries, cost analyses, payment reports, and financial overviews for management.
- Support cost-control initiatives by identifying discrepancies and unnecessary expenses.
- Ensure financial documentation is complete, accurate, and submitted on time.

Vendor & Administrative Coordination

- Coordinate with vendors, contractors, accountants, banks, payroll providers, and external service providers.
- Track vendor contracts, renewals, invoices, and required documentation.
- Support procurement activities and maintain purchasing records.
- Maintain organized documentation for suppliers, contractors, and operational partners.
- Assist with general administrative tasks and continuous process improvements.

Payroll Systems & AI Tools

- Support contractor and employee administration through Deel or other payroll and HR platforms when required.
- Assist with onboarding, offboarding, contract updates, and payroll-related administration.
- Utilize AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar to improve productivity, reporting, documentation, and administrative workflows.
- Identify opportunities to automate repetitive administrative and finance processes.

Requirements:

- Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent practical experience).
- 1–3 years of experience in finance administration, bookkeeping support, payroll coordination, office administration, or a similar role.
- Strong Excel and Google Sheets skills.
- Excellent organizational skills and attention to detail.
- Good written and spoken English.
- Comfortable working with modern SaaS platforms and AI tools.
- Experience with Zoho Books or similar accounting software is an advantage.
- Experience with Deel is an advantage.
- Experience working with payroll, HRIS, EOR, or workforce management platforms (such as Remote, Papaya Global, Oyster, Rippling, Payoneer or similar) is an advantage.
- Ability to work independently, prioritize tasks, and manage multiple deadlines.

Key Competencies

- Financial accuracy and attention to detail
- Administrative excellence
- Analytical thinking
- Process improvement mindset
- AI and digital proficiency
- Strong communication skills
- Reliability and ownership
- Confidentiality and integrity
- Time management

What Success Looks Like

The successful candidate will ensure that financial administration, vendor coordination, accounting support, and payroll-related processes run smoothly and accurately. They will maintain organized documentation, communicate effectively with internal and external stakeholders, leverage AI tools to improve efficiency, and become a trusted operational partner supporting Unit Group's daily financial and administrative activities.

We are looking for a VIP Performance Lead to join our VIP team and help drive team results, motivation, and daily performance.

This is not a Project Manager, HR, or traditional Team Lead role.🌎

We are looking for someone who knows how to keep teams motivated, focused on goals, and hungry for results.

🌎Experience in Forex, Crypto, Fintech will be a strong advantage.

🌎 Join a team that launches exciting projects worldwide.

What you'll do

• Keep VIP teams focused on their goals and KPIs;
• Monitor daily performance and team activity;
• Launch competitions, challenges, and motivation activities;
• Work closely with Team Leads to improve team results;
• Identify performance issues and react quickly;
• Help build a strong results-oriented culture;
• Support the onboarding of new team members.

What we're looking for

✅ 3+ years of experience in VIP, Retention, Sales, or other KPI-driven roles;

✅ Experience in iGaming, Forex, Crypto, Fintech, or similar industries;

✅ Experience working with target-oriented teams;

✅ Understanding of KPIs and team performance;

✅ Strong communication and motivational skills;

✅ Ability to work in a fast-paced environment;

✅ Ukrainian and Russian — fluent;

✅ English at Intermediate level will be a plus, but is not required.

This role is NOT for candidates whose background is mainly in:

❌ Project Management;

❌ Business Development;

❌ HR or Recruitment;

❌ Customer Support without sales or retention experience.

Why You Should Join Us

🔸 Fully remote work: Monday to Friday;

🔸 Paid vacation and sick leave;

🔸 Competitive compensation aligned with your experience and impact;

🔸 Internal knowledge-sharing sessions and team initiatives;

🔸 Corporate psychologist support;

🔸 Opportunities for continuous professional development;

🔸 A dynamic, fast-paced environment within a profitable and growing company, where your contribution directly influences team performance and business results.

If you have experience working in performance-driven environments and know how to help teams unlock their full potential, we'd love to hear from you.