Jobs at Djinni

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

We are looking for a Senior Data Analyst to join a team building an AI-powered identity data platform.

This is not a classic reporting role. You will work on complex data problems: measuring AI scoring quality, validating matching logic, analyzing provider performance, and helping Product & Engineering make better decisions.

We process large-scale datasets, integrate multiple external data sources, and run millions of enrichment operations daily. Your work will directly impact product quality, efficiency, and growth.

Responsibilities:

• Build metrics for data quality, match rates, scoring accuracy, and business impact
• Analyze performance of AI / LLM scoring models together with engineers
• Compare external data providers and identify best ROI sources
• Investigate anomalies, pipeline issues, and mismatched numbers
• Support internal teams with fast, data-backed analysis
• Create dashboards when needed — but focus mainly on the logic behind them
• Use AI tools to automate repetitive analytical work
   

Requirements:

• 5+ years in Data Analytics / Product Analytics / Data Science
• Strong SQL (BigQuery, Snowflake, Redshift or similar)
• Experience working with large datasets
• Python for analytics (pandas, notebooks, scripts)
• Experience defining KPIs or measurement frameworks from scratch
• Strong analytical thinking and ownership mindset
• Comfortable working with probabilistic / imperfect data systems
• Daily use of AI tools like ChatGPT, Claude, Copilot, etc.
• English B2+

Nice to Have:

• Experience with LLM evaluation or AI product analytics
• Identity resolution / entity matching experience

• AdTech / MarTech / Healthcare data background

   

What We Offer:

• Fully remote
• Flexible hours with CET overlap
• High-impact product role
• Direct collaboration with Product & Engineering leads
• AI-first working environment
• Fast decisions, no bureaucracy

Ми допомагаємо нашому партнеру знайти Marketing Manager, який хоче впливати не лише на маркетингові кампанії, а й на розвиток бізнесу.

Це не класична роль, де потрібно просто запускати рекламу чи писати контент-план. Тут маркетинг — це інструмент росту компаній.

Наш партнер працює з бізнесами, які масштабуються, допомагаючи їм знаходити точки росту, будувати маркетингові стратегії та приймати рішення на основі даних.

Що буде у твоїй зоні відповідальності

• Аналіз ринку, конкурентів та цільової аудиторії.
• Побудова та оновлення ICP.
• Формування маркетингових гіпотез.
• Розробка маркетингових стратегій разом із командою.
• Аналіз ефективності маркетингових активностей.
• Робота з ключовими бізнес-метриками.
• Координація роботи підрядників та окремих спеціалістів.
• Участь у розвитку клієнтських проєктів і пошуку нових точок росту.

Ми будемо раді познайомитися, якщо ти

• маєш від 3 років досвіду у маркетингу;
• працював(ла) з різними нішами або в агенції;
• добре розумієш performance-маркетинг;
• вмієш аналізувати цифри та приймати рішення на основі даних;
• розумієш, як маркетинг впливає на бізнес-показники;
• любиш самостійність і не чекаєш детальних інструкцій для кожного кроку.

Що пропонує команда

• Повністю віддалений формат роботи.
• Гнучкий графік.
• Роботу без мікроменеджменту.
• Реальний вплив на стратегію розвитку проєктів.
• Роботу з різними бізнесами та цікавими задачами.
• Команду, яка дивиться на маркетинг через призму бізнесу, а не окремих інструментів.
• Можливість професійно вирости до рівня Head of Marketing або CMO.

Чому ця роль може бути цікавою

Якщо тобі вже тісно в ролі людини, яка просто запускає рекламні кампанії, і хочеться розуміти, чому бізнес росте або не росте, ця позиція дає можливість працювати саме з такими задачами.

Тут цінують людей, які ставлять питання, аналізують, пропонують рішення і хочуть бачити вплив своєї роботи на результат бізнесу.

JOB TITLE: DevOps Engineer 

LOCATION: Ukraine (remote), Poland (remote), Uzbekistan (Hybrid)

POSITION DESCRIPTION:

The organization assists large-scale businesses in bridging cryptography oversight and future-proof security planning with tangible risk scenarios and compliance requirements. Leveraging several years of applied experience in quantum-resistant initiatives and collaborations across a broad range of enterprises, the offering provides a new class of platform focused on long-term cryptographic flexibility.

MINIMUM EXPERIENCE: 
3+ years of experience as DevOps / SRE or a related field 

EDUCATION:
BS or MS in Math, Computer Science, Engineering 

REQUIREMENTS:

• Proven experience working with AWS, Azure, and GCP (multi-cloud environments)
• Expertise with container-based technologies, e.g., Docker, Kubernetes, OpenShift 
• Expertise with infrastructure as code, configuration management tools, and cloud automation, e.g., Terraform, CloudFormation
• Good understanding of networking and security concepts 
• Experience in defining and building CI/CD processes and working with common CI/CD tools, including GitOps-based delivery with Helm and ArgoCD
• Experience in Linux Systems Administration, scripting, and troubleshooting in a production environment 
• Excellent problem-solving skills, along with the ability to work independently 

NICE TO HAVE: 

• Awareness of Cryptography concepts and Post-Quantum Cryptography (PQC)
• Relevant certifications (e.g., AWS Certified DevOps Engineer, Kubernetes certifications) 
• Experience with microservices, serverless architecture 
• Knowledge of monitoring and logging tools (Prometheus, ELK Stack, Grafana) 
• Knowledge in Jenkins, Groovy, CDK 
• Experience with scripting using languages such as Python, Go, PowerShell, etc
• A passion for everything performance, observability, availability, scalability, and security with experience owning and delivering projects using Agile methodologies 

DUTIES:

• Top of Form
• Design and implement new service offerings on top of a strong cloud foundation 
• Support development teams in leveraging our larger machine learning operations (MLOps) 
• Drive the design, implementation, and management for expanding observability infrastructure, keeping up to date with new technologies 
• Lead sustainable incident response, blameless postmortems, and production improvements that result in direct business opportunities 
• Collaborate with software development and the infrastructure team to design, implement, and maintain multiple business offerings 
• Automate deployment, scaling, and management of infrastructure using modern DevOps tools and practices
• Monitor and optimize system performance, troubleshoot issues, and implement solutions. 
• Manage and secure cloud-based environments (AWS) 
• Implement and maintain configuration management and infrastructure as code (IaC) using Terraform
• Collaborate in designing and implementing security best practices throughout the development and deployment pipelines 
• Take part in periodical On-Call responsibilities, alongside your fellow team members 
• Define and document best practices across all pillars of DevOps/SRE 

COMPENSATION & BENEFITS:

• Competitive salary
• Professional and friendly team
• Flexible work schedule
• Remote or hybrid work mode
• Paid vacation, sick days, and more
• Medical Insurance 

ABOUT THE ROLE

We are looking for a Content Manager who will turn SEO strategy into stable content production. The role reports to the Senior SEO Lead and owns briefs, editorial control, CMS publishing, schema, internal linking, and ongoing content quality. The key result is a predictable workflow where briefs are clear to writers, pages go live on time, and every page meets SEO and on-page requirements.

PROBATION PERIOD GOALS

• Implement brief templates, an editorial checklist, and a publishing workflow within the first 3 weeks
• Prepare a 4−6 week content plan for priority SEO clusters within the first month
• Ensure the agreed page volume is published without critical on-page errors during the trial period
• Set up control of title tags, H1s, meta descriptions, structure, internal links, FAQ/schema, and indexation statuses within 2 months

Create a stable production rhythm where briefs are clear, writers receive actionable feedback, and pages go live on time within 3 months

WHAT YOU WILL DO

• Prepare content briefs based on semantics, SERP intent, competitor review, and SEO priorities
• Edit content for factual accuracy, structure, tone of voice, E-E-A-T signals, and on-page requirements
• Publish pages in the CMS or control publishing quality and deadlines
• Manage schema, FAQ blocks, internal linking, media requirements, and updates of existing content
• Maintain editorial checklists and ensure every page matches SEO and conversion requirements
• Coordinate writers, SEO specialists, and developers on edits, technical fixes, and delivery timelines
• Monitor title tags, H1s, meta descriptions, page structure, internal links, and indexation statuses

WHAT WE ARE LOOKING FOR

MUST HAVE:

• 2+ years of experience in content management or SEO content
• Knowledge of Spanish is a must
• Strong understanding of keyword intent, SERP analysis, content briefs, E-E-A-T, and on-page SEO
• Hands-on experience with CMS or WordPress publishing workflows
• Experience working with Google Docs, Google Sheets, Grammarly or LanguageTool, and schema requirements
• Ability to give writers clear feedback and keep content production moving without micromanagement
• Understanding that content quality affects rankings, conversion, and trust on affiliate pages

NICE TO HAVE:

• Experience in iGaming, affiliate projects, or other high-competition SEO niches
• Experience working with LATAM or Spanish-speaking GEOs
• Basic understanding of developer handoff for content, schema, CMS issues, and page updates

WHY JOIN

• Join a growing iGaming affiliate network focused on LATAM and Spanish-speaking GEOs
• Own the bridge between SEO strategy and stable content production
• Build clear editorial processes, brief standards, and publishing quality control from the start
• Work closely with a Senior SEO Lead while taking direct ownership of day-to-day content execution
• Influence both organic growth and affiliate-page trust through content quality and on-page precision

We're looking for a Senior Engineer to become the technical owner of our data marketing platform for the Healthcare and Pharma sectors. This is a role with a high degree of autonomy and impact: you'll guide the product from the very first product discussion through to release, working side by side with the Product Lead.

The Product Lead owns the product vision what we build and why. You make all the key technical decisions: you define how it gets built, develop it yourself, and take it all the way to production. You shape the product's technical direction and choose the tools and approaches — with no unnecessary layers of approval or bureaucracy.

AI is part of our process, not a line in a job ad

You'll have a team of AI coding assistants at your disposal (Claude Code, Cursor, Copilot) to delegate routine work to. This lets you focus on what truly matters: architecture, data quality, security, and complex engineering decisions. AI helps you move faster, but you remain the engineer accountable for the quality of every decision that reaches production.

What you'll do

• Make architectural decisions and own the technical implementation end-to-end.
• Build reliable integrations with unstable third-party APIs under real-world conditions.
• Work with data: design structures, optimize queries, and build pipelines.
• Use AI tools daily, critically evaluating and improving their output.
• Partner with the Product Lead to take the product from idea to release.
   

What matters to us

• Strong Full-Stack skills: Laravel and Vue at a production level.
• Comfortable working with data: SQL and solutions like BigQuery or ClickHouse.
• Experience with unstable third-party APIs in production, and an understanding of how to build reliable solutions.
• AI as a everyday tool, not an experiment: you can spot inaccuracies, refine solutions, and design architecture that's better than any auto-generated answer.
• Independence and ownership of outcomes — you're an owner, not just an executor.
   

Nice to have

• Experience in Healthcare / Pharma / MarTech / AdTech.
• Understanding of data privacy and security (GDPR).
• Experience with queues (Redis, RabbitMQ) and marketing-data sources (Google Ads, Meta, GA4).
   

What we offer

• A role with real impact and full technical autonomy.
• Work without bureaucracy or unnecessary approvals.
• A modern, AI-first approach to development.

Senior Ruby developer ASAP
(Please, send candidates only with the relevant skills specified in the white label CVs!)

We're looking for a Senior with 8+ years of experience with a strong knowledge of both Ruby on Rails and Typescript.

FTE: Full time (40 h per week)
Timeline: 3-6 months (tbd)
Start: ASAP
English: B2

Recruitment process: a tech check with us, then an interview with the client

Requirements:
A Full-Stack Craftsman: You are an expert in Ruby on Rails and TypeScript, capable of building everything from complex dashboards and billing UIs to sleek documentation platforms.

The "DevEx" Champion: You have a natural empathy for other developers. You’ll develop deep knowledge of our platform (Pub/Sub, Chat, LiveSync) and use the product yourself to gain a first-hand understanding of the developer experience.

Comfortable with Ambiguity: You thrive in high-level vagueness. You can take a feature from a loose concept to a shipped product with minimal hand-holding, identifying problems and proposing solutions independently rather than waiting for a roadmap.

Accountable & Reliable: You take pride in high-quality, well-tested code. You meet your delivery commitments, provide realistic estimates based on technical complexity, and communicate proactively if a timeline is ever at risk.

An Owner: You monitor what you build in production and take personal ownership of quality issues. You see a feature through its entire lifecycle, from the first line of code to the final metric.

About Bluedot
 

Bluedot is an AI meeting platform used by over 100,000 companies, including The New York Times, Ajax, Jooble, Etsy and many others.

We’re a profitable, fast-growing business backed by Google, OnDeck and strong angels — but importantly, we operate entirely on our own revenue.

No burn rate. No dependency on fundraising. Our growth is stable and fully funded by the product itself.

We build across Mobile, Desktop, and Chrome apps, focusing on real-time audio/video processing, large-scale distributed systems, and cutting-edge LLM features.
 

Our tech stackTech Stack

• Languages: Node.js
• Backend: AWS, Kafka, MongoDB, ElasticSearch, Terraform,
• AI Tools: Claude Code, Cursor
   

About you

• Hands on builder who loves working in a startup environment
• We are language agnostic, but you proficiency in Node.js would be an advantage.
• Practical experience designing and implementing distributed systems leveraging AWS services.
• You care about design, passionate about TDD and can work independently.
• You’re an open-minded self-learner who actively tries to understand what’s happening around you.
• Already have experience working with AI coding tool like Claude Code, Cursor, etc
• Comfortable transitioning between different contexts and codebases, enabling you to jump in and rapidly unblock teammates facing thorny obstacles
   

What we offer

• Competitive salary + equity in the company.
• Remote or hybrid options available at WeWork offices.
• Minimal meetings, fully asynchronous culture, full autonomy
• Paid vacation, sick leave and days off.
• Will work with a modern tech stack and the latest LLM systems.

About us:

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

We are a product-focused insurance technology company developing:

• Policy Administration Systems (PAS)
• Underwriting Workbench (AI-enabled)
• Reinsurance platforms
• Captive and financial modules

Our clients include:

• Insurance carriers
• MGAs
• Reinsurers
• Captive insurance companies

About you:

We are looking for a hands-on specialist who will support outbound campaigns by building highly accurate target lists, enriching contact data, and executing first-touch outreach including cold calls.

This role is focused on execution. You will work with structured processes and tools, collecting and validating data, identifying the right contacts, and supporting multi-channel outbound campaigns.

You will work directly with the outbound lead and follow a clear system.

Responsibilities:

1. Target List Building

• Research and identify companies within defined segments: MGA, captive managers, captives, multinational insurance players
• Build structured lists from: association directories, regulator websites, LinkedIn, industry sources
• Ensure: no duplicates, full coverage of the market

2. Data Verification

• Validate each company: confirm business type, confirm relevance to ICP
• Fill in key fields: website, location, business focus, LinkedIn
• Follow strict rules: no guessing, mark unknown instead of incorrect

3. Contact Research & Enrichment

• Find the right contacts for each company: leadership, operations, finance
• Collect: name, title, LinkedIn, email, phone (if available)
• Use tools: LinkedIn, Apollo / Lusha / Hunter / similar
• Verify emails before use

4. Data Management

• Maintain clean and structured spreadsheets
• Update CRM (e.g., HubSpot)
• Log all activities: contacts added, data verified, outreach actions

5. Process Execution

• Follow defined outbound processes and sequences
• Work in batches and maintain high accuracy

Requirements:

• 0,5-1 years of experience in: lead generation, research, outbound support
• Strong ability to: search and find information online, work with structured data, follow processes
• Experience with: LinkedIn, Excel / Google Sheets
• Basic experience with outbound tools or CRM is a plus

Nice to have:

• Experience with: Apollo, Lusha, Hunter, or similar tools, HubSpot or other CRM, AI tools such as ChatGPT
• Exposure to insurance, fintech, and B2B markets

We offer:

• Paid vacation (18 business days) and Statutory Holidays
• Paid sick leaves (10 business days)
• Non-paid days-off (10 business days)
• Professional growth and development opportunities
• Free English lessons

Responsibilities

• Support the onboarding process, including conducting welcome meetings and adaptation presentations.
• Assist in organizing training sessions, team-building activities, and tuition reimbursement programs.
• Maintain and regularly update the employee database in the HR system (PeopleForce).
• Communicate timely updates and company news to teams.

• Maintain and revise company policies and HR tools, ensuring clear communication to all employees.

   

Hard Skills

• 2+ years of experience in a similar role within an IT company.
• Strong interviewing skills, including experience conducting interviews.
• Proven experience in organizing and supporting all HR processes (onboarding, offboarding, performance reviews, internal communications, HR policies).
• Proficiency in HR systems management.

• Experience in creating motivational and personality maps for employees.

   

We Offer:

• Medical insurance.
• Cozy office at Leonardo Business Center (remote role with occasional office visits for team collaboration).
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Involvement in a fast-growing project.
• Paid lunch, corporate and team-building events.

Responsibilities will include recruitment — sourcing, screening, and hiring up to six vacancies per quarter — as well as supporting the team with operational HR tasks.

Responsibilities

• Responsible for sourcing, screening, and hiring up to six vacancies per quarter.
• Support the onboarding process, including conducting welcome meetings and adaptation presentations.
• Assist in organizing training sessions, team-building activities, and tuition reimbursement programs.
• Maintain and regularly update the employee database in the HR system (PeopleForce).

• Maintain and revise company policies and HR tools, ensuring clear communication to all employees.

   

Hard Skills

• 1+ years of experience in a similar role within an IT company.
• Full-cycle recruitment of both technical and non-technical positions.
• Strong interviewing skills, including experience conducting interviews.
• Proven experience in organizing and supporting all HR processes (onboarding, offboarding, performance reviews, internal communications, HR policies).

• Proficiency in HR systems management — PeopleForce.

   

We Offer:

• Medical insurance.
• Cozy office at Leonardo Business Center (remote role with occasional office visits for team collaboration).
• Friendly and supportive team environment.
• Opportunities for professional and career growth.

About Us

We are a fast-growing US-based affiliate network focused on high-quality, white-hat mobile app traffic. Our partners include top app developers, performance marketers, and media buying teams operating across social, search, and programmatic channels. We prioritize transparency, compliance, and long-term partnerships.

Position Overview

We are looking for an experienced Sales Manager to drive growth of mobile app offers within the US market. The ideal candidate has a strong background in performance marketing, understands white-hat traffic sources, and has an existing network of affiliates or media buyers in the US.

You will be responsible for attracting, onboarding, and scaling affiliates who generate compliant, high-quality traffic for mobile app campaigns.

Key Responsibilities

• Identify and recruit new affiliates and media buying teams in the US market
• Develop and maintain long-term relationships with publishers and partners
• Present and sell mobile app offers (CPI, CPA, CPL models)
• Negotiate commercial terms and traffic volumes
• Ensure traffic quality and compliance with advertiser requirements
• Work closely with account managers and compliance teams to optimize performance
• Monitor KPIs (CPI, CPA, ROAS, retention, LTV) and scale profitable partnerships
• Analyze market trends and competitor activity

Requirements

• 2+ years of experience in affiliate marketing or performance-based sales
• Strong understanding of white-hat traffic sources (Meta, Google, TikTok, DSPs, search, in-app, etc.)
• Existing network of US-based affiliates/media buyers is a strong advantage
• Experience with mobile app offers (iOS/Android)
• Knowledge of tracking platforms (AppsFlyer, Adjust, Branch, etc.)
• Strong negotiation and communication skills
• Results-driven mindset with proven revenue growth
• Fluent English (written and spoken)

We Offer

• Competitive base salary + performance-based commission
• Access to exclusive US mobile app offers
• Flexible remote work environment
• Fast decision-making and transparent processes
• Opportunity to grow within an expanding affiliate network

If you are passionate about performance marketing and know how to scale white-hat mobile traffic in the US market, we would love to hear from you.

Apply now and let’s grow together.

Description

The client is one of the largest global independent private equity fund administrators, administering over $300 billion of private capital on behalf of its clients, with offices in New York, San Francisco, Boston, Stamford, Dallas, and Luxembourg.

They provide private fund sponsors with a best-in-class combination of people, processes, and technology to support operational infrastructure, financial reporting, and investor communications.

The project involves complex, data-driven enterprise systems deployed across multiple environments. The DevOps team is responsible for ensuring stable environments, reliable deployments, system observability, and efficient collaboration between development and QA teams.

Requirements

• 3–5 years of hands-on experience in DevOps, cloud engineering, system administration, or related technical fields
  Solid understanding of CI/CD concepts and DevOps principles, with a track record of building and maintaining pipelines independently
• Strong working experience with Azure DevOps (pipelines, repos, artifacts, boards)
• Confident with Linux administration and shell scripting
  Practical experience with Docker, including writing Dockerfiles and managing multi-container setups; familiarity with container orchestration (e.g. Kubernetes) is a plus
• Good understanding of the Software Development Lifecycle (SDLC) and Agile delivery
• Ability to diagnose and resolve pipeline failures, build issues, and deployment errors with minimal guidance
• Experience with configuration management and Infrastructure as Code (e.g. Terraform, ARM/Bicep, Ansible)
• Strong analytical and problem-solving skills
• Proactivity, ownership mindset, and a willingness to mentor junior engineers
• Solid time-management and prioritization skills across multiple workstreams
• Ability to work effectively in a team and communicate technical decisions clearly
• At least upper-intermediate level of English
  Proficient with Git and branching/version control workflows
  Hands-on experience with cloud platforms, preferably Azure
• Comfortable writing and maintaining YAML-based pipeline and configuration definitions
  Experience with documentation tools such as Confluence

Job responsibilities

• Designing, configuring, and maintaining CI/CD pipelines in Azure DevOps
• Investigating and resolving build, test, and deployment failures
• Owning deployment processes across development, test, and staging environments
• Managing pipeline variables, configuration files, and secrets securely
• Building and optimizing Docker-based build and runtime configurations
• Contributing to infrastructure and cloud setup, and improving existing Azure environments
• Maintaining clear documentation of pipelines, environments, and DevOps workflows
• Collaborating with Dev, QA, and DevOps engineers, and supporting less experienced team members
• Identifying opportunities to automate and improve delivery processes
• Participating in Agile ceremonies (daily stand-ups, sprint planning, retrospectives)

Job Description

Must have:

• Strong hands-on experience with AWS cloud platform, including services such as ECS (Fargate), Lambda, API Gateway, DynamoDB, ElastiCache,
  OpenSearch, VPC networking, and AWS Security Hub
• Deep experience with Infrastructure as Code using Terraform, including designing reusable modules and managing multi-environment, multi-region infrastructure
• Strong experience designing and maintaining CI/CD pipelines (GitLab CI)
• Strong scripting and automation skills using Python / PowerShell / Bash
• Experience implementing automation-driven infrastructure and deployment processes
• Experience implementing GitOps or automated infrastructure lifecycle management
• Strong knowledge of Git workflows and collaborative development practices
• Experience implementing security and compliance controls in cloud infrastructure and CI/CD pipelines
• Ability to design secure, scalable cloud infrastructure platforms with security embedded by default

Nice to have:

• Experience with Datadog monitoring and observability platform
• Experience working with multi-account AWS environments
• Knowledge of Linux and Windows environments
• Experience integrating cloud security tooling (Orca Security or similar)
• Experience designing cloud governance frameworks, guardrails, and security policies
• Experience designing infrastructure governance and guardrails
• AWS or Terraform certifications

Job Responsibilities

Platform Engineering

• Design and develop automation frameworks for provisioning, deploying, and managing cloud infrastructure
• Build and maintain reusable Terraform modules and shared infrastructure components
• Ensure infrastructure modules and automation frameworks include security controls, secure defaults, and compliance guardrails
• Develop, improve and standardize CI/CD pipelines and deployment automation across services and environments
• Develop self-service infrastructure capabilities that allow engineering teams to provision environments and services through automation
• Identify and eliminate manual operational processes through automation and platform capabilities

Developer Enablement

• Work closely with development teams to improve deployment workflows and development lifecycle efficiency
• Enable teams through automation, tooling, and self-service infrastructure capabilities

Platform Reliability & Observability

• Improve platform monitoring, observability, and operational visibility using tools such as Datadog
• Ensure security and reliability best practices are integrated into infrastructure and deployment automation

Department/Project Description

GL Healthcare Division Program is looking for a DevOps Engineer to join the Reliability Engineering team responsible for the mission-critical medical data processing systems infrastructure development and operation.

We have a trusted relationship with the Client, a multinational MedTech corporation with which we have been cooperating for over 20 years.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs.
 

What you’ll drive:

Strategy & Business Growth

• Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities.
• Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability.
• Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption.

Client Advocacy & Discovery

• Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams.
• Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
• Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development.

Delivery & Operational Excellence

• Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.
• Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.
• Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.

Cross-Team Leadership & Expertise Transfer

• Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.
• Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.
   

What makes you a GR8 fit:

Must-Have

• 3+ years of experience on the B2B Platform Provider side in iGaming (either as an Account Manager or in a similar client-facing platform role).
• Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally.
• Fluency in Russian or Ukrainian; English proficiency at B2 level or higher.
• Deep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks, and marketing challenges.
• Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients.
• Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana).
• Resilience and empathy in communication.
• A strong problem-solving mindset with the ability to handle unfamiliar tasks or systems.
• Excellent time management skills and ability to prioritize effectively.
   

Nice-to-Have

• Experience training or mentoring junior Account Managers.
• Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).
• A strong network of existing operator contacts in the iGaming industry.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.