Jobs at Djinni

About Us We are award-winning digital studio working with global clients in real estate, architecture. We create high-end branding, websites, and digital experiences recognized by Webby Awards and Awwwards.

Role Overview We are looking for an experienced Project Manager to lead projects in branding and website development. The ideal candidate is detail-oriented, highly organized, and confident in coordinating creative and technical teams while maintaining excellent client communication.

Responsibilities

• Plan and oversee branding and website projects from kickoff to delivery.
• Develop timelines, assign tasks, and ensure milestones are met on schedule.
• Coordinate designers, developers, and other specialists to deliver consistent quality.
• Maintain professional and proactive communication with clients, providing regular updates.
• Ensure deliverables meet agency standards before presenting to clients.
• Identify risks, solve problems, and keep projects on budget and scope.

• Prepare weekly progress reports for clients and internal management.

   

Requirements

• Proven experience as a Project Manager in a creative/digital agency (branding & web).
• Strong understanding of branding and website design processes (Figma, Webflow, CMS, etc. a plus).
• Excellent communication and organizational skills.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Fluent English (B2 or higher).
• Proactive mindset, problem-solving attitude, and attention to detail.

What We Offer

• Opportunity to work with an award-winning international agency.
• Exciting projects for top-tier clients in real estate, architecture, and luxury sectors.
• Professional growth and career development.
• Supportive and creative team culture.

About the product

We’re launching a SaaS product that helps agencies and freelancers close deals faster by turning proposals into interactive landing pages with built-in payment.

Responsibilities

• Reach out to potential clients (agencies, freelancers, studios)

• Present the product and explain its value

• Book and lead demo calls

• Close deals or hand over to the team

• Maintain communication with leads

• Work with simple CRM / tracking system  

Requirements

• Native or fluent English (very important)

• Experience in sales (preferably SaaS / digital / agencies)

• Comfortable speaking on calls and selling

• Strong communication and persuasion skills

• Self-organized and proactive

• Experience with outbound (LinkedIn / email) is a big plus

Format

• Part-time (flexible hours)

• Remote

• Compensation + commission from each closed deal

Why this is interesting

Early-stage product → real impact

Fast-growing niche (SaaS + agencies)

Clear value proposition (easy to sell)

Opportunity to grow into full-time / Head of Sales

SOLMAR is a Ukrainian womenswear brand focused on timeless essentials that combine comfort, versatility, and modern style. We are actively expanding into the U.S. market and building a strong ecommerce presence for international growth.

We are looking for a designer with strong original ideas who can create impactful creatives for digital channels and contribute to the brand’s growth through fresh and effective visual concepts.

What you’ll do: 

• Create static and animated creatives for Meta and Google advertising campaigns.
• Use AI tools on a daily basis to produce high quality visual content and speed up creative production.
• Research references and inspiration, then adapt ideas to match the brand identity and ecommerce goals.
• Ensure strong visual clarity and readability across all creative materials.

• Develop both static and motion concepts that support performance marketing.
   

  What’s Important:

• Strong portfolio with clear examples of performance focused creatives.
• Confident use of AI tools for content generation including Nano Banana and Gemini.
• Advanced skills in Photoshop and Figma with the ability to edit and adapt materials quickly.
• Ability to suggest hooks and angles, not just execute design tasks.
• Experience creating creatives for performance channels such as Meta and Google.
• Structured work with templates and proven formats while continuously improving them.
• Strong creative thinking and the ability to generate concepts from scratch.
  
  Nice to Have:
• Experience working with U.S. or international ecommerce projects.
• Experience creating motion or video creatives for digital advertising.
  
  What We Offer
• Competitive compensation.
• Clear career growth opportunities.
• Access to courses and learning resources to support your professional development.
  
  Ready to join SOLMAR? Send us your resume and portfolio.
   

We are looking for an experienced and results-driven PPC Specialist with a strong background in iGaming, Gambling, or Betting verticals. This role requires deep expertise in traffic acquisition, campaign optimization, and working with Tier 1 GEOs. You will be responsible for launching, analyzing, and scaling ad campaigns across multiple platforms while ensuring compliance with KPIs and traffic quality standards.
 

HOW YOU WILL MAKE AN IMPACT

• Launch and optimize ad campaigns across platforms (Google Ads, Bing, Meta, TikTok, UAC, Push, Native, and more)
• Conduct A/B testing of creatives, landing pages, and audiences
• Work with trackers and analytical tools for performance monitoring
• Monitor and meet KPIs related to ROI, FTD, and traffic qualit
• Plan and allocate budgets across different GEOs
• Research and test new traffic sources and marketing hypotheses
• Collaborate with SEO specialists, designers, and content teams to create high-converting creatives, pre-landers, and landing pages
• Work with semantic core for both brand and non-brand campaigns
• Prepare regular performance reports and provide actionable insights for optimization
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of experience in PPC, including at least 1.5 years in iGaming/Gambling/Betting
• Hands-on experience with offshore casino brands (minimum 1 year)
• Proficiency with advertising platforms: Google Ads, Meta Ads, TikTok Ads, PropellerAds, etc.
• In-depth understanding of black hat techniques, cloaking, and moderation bypass strategies
• Strong analytical skills: ability to work with ROI, CPA, LTV, CTR, CR, Funnels
• English proficiency — Intermediate+ (ability to manage ad accounts, communicate with support teams, and handle offers)
• Experience working with large advertising budgets and making independent optimization and scaling decisions
   

Nice to Have:

• Experience in building custom funnels and flows
• Knowledge of anti-detect browsers and advanced tracker setups
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are seeking an experienced Head of Product/ СРО to drive strategic growth and optimization of our multi-brand portfolio in the iGaming industry. This role requires a data-driven leader who can manage complex product ecosystems while collaborating across multiple departments to deliver exceptional user experiences and business results.

HOW YOU WILL MAKE AN IMPACT

Strategic brands management

• Develop and implement brands growth strategies for the affiliate program.
• Analyze market competition and identify growth opportunities.
• Optimize brands user experience (UX/UI).
• Introduce new features, automate processes, and enhance products performance.

Collaboration with the Marketing Department

• Develop attractive offers and bonus structures for partners (exclusive bonuses/events).
• Monitor partner performance and segment them based on efficiency.
• Optimize the product for efficient traffic acquisition across different channels.

Analytics and Performance Control

• Track key metrics (LTV, ARPPU, GRR, Dep Sum, churn rate, etc.).
• Work with PBI reports to identify bottlenecks in the product.
• Analyze traffic sources and player behavioral patterns.
• Conduct daily KPI analysis, detect anomalies, and resolve them.
• Collaborate with the analytics team to create dashboards and reports for product insights.

Internal Team Collaboration & Product Team Management

• Work closely with marketing, design, retention, legal, development, finance, and support

teams.

• Define tasks for designers and developers (API integrations, UI improvements).
• Analyze and optimize payment solutions.
• Develop and improve internal product department workflows and cross-team interactions.
• Prioritize tasks for the development and product teams.

Compliance & Security

• Ensure brand compliance with legal department requirements under available licenses.
• Monitor traffic quality and gaming activity.

Innovation & Scaling

• Improve the efficiency of new traffic acquisition channels.
• Ensure timely launches of new brands and features.
• Develop strategies for maintaining and growing existing brands.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years product management with 3+ years in iGaming
• Strong UX/UI and conversion optimization knowledge
• Expertise in gaming metrics (LTV, ARPPU, GRR, churn rates etc.)
• Proven cross-functional team leadership experience
• Strategic thinker with execution focus
• Strong analytical and problem-solving abilities
• Ability to thrive in fast-paced, multi-brand environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced SEO Specialist to launch and scale a content-driven iGaming project — an expert hub focused on casino games and gaming ecosystems. The primary goal is to drive high-quality traffic and convert it into leads for casino brands.

This is not a classic review-based SEO role. The focus is on building a structured, content-led SEO product, including pages around games, mechanics, formats, long-tail keyword clusters, and expert-level content.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- 2–3+ years of SEO experience, including at least 1.5 years in iGaming / betting
- Proven experience with content-driven SEO projects
- Strong understanding of site structure, content optimization, and meta data
- Hands-on experience with On-Page and Off-Page SEO (including grey/white/black hat techniques)
- Advanced use of tools such as Google Search Console, Ahrefs / Semrush, Screaming Frog, and analytics platforms
- Understanding of building SEO strategies beyond traditional review sites, satellites, and cross-brand approaches — focusing on expert content hubs

HOW YOU WILL MAKE AN IMPACT:
- Launch the project from scratch, including defining and executing the SEO strategy
- Collect, expand, and cluster semantic core across games, mechanics, and related user intents
- Design and develop site structure: categories, sections, and landing pages
- Build SEO logic for different page types
- Develop and optimize internal linking structure
- Identify growth opportunities through new keyword clusters and page formats
- Work closely with content:
- Prepare detailed briefs for writers
- Use AI tools where applicable for content generation
- Review, edit, and optimize content for SEO and search intent
- Improve structure and performance of existing pages
- Conduct basic SEO audits and create tasks for developers
- Monitor and control implementation of SEO improvements
- Optimize conversion from traffic to casino brand leads
- Perform competitor analysis and identify best practices
- Build and manage backlink profile using various strategies (white/grey/black hat)
- Implement optimizations to improve visibility in LLM-based search results

WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a curious and detail-driven Influencer Researcher to join our fast-growing influencer marketing team. If you enjoy digging into data, spotting promising creators before they blow up, and want to build a career in influencer marketing, this role is for you.

HOW YOU WILL MAKE AN IMPACT

• Search and identify relevant influencers across YouTube, Twitch, Instagram, TikTok
• Analyze influencer performance (audience, reach, engagement, views)
• Collect contact details and conduct initial outreach
• Maintain and update influencer databases (Google Sheets / Notion)
• Monitor streams and check integrations (links, promos, compliance)
• Update tracking tables and campaign statuses
• Transfer selected content to the SMM team for UGC usage

• • Prepare weekly reports on progress and results

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• English level B1+ (reading, writing, basic communication)
• Experience in influencer marketing / affiliate / iGaming or similar research roles is a plus
• Strong Google Sheets / Excel skills
• Experience with Notion
• Attention to detail and ability to work with large datasets
• Good research and information-searching skills
• Ability to work independently and manage tasks without micromanagement

Will be a plus:

• Experience with tools like HypeAuditor, StreamCharts, etc.
• Understanding of basic marketing funnel (user → registration → deposit)

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Hallwil is an Estonian company founded in 2020.

About Us: We are a design and web development company that provides outsourced services to clients all over the world, including Canada, the USA, and Western Europe.

We are looking for a Shopify Developer!

OUR EXPECTATIONS:

• Experience with Shopify API 
• Strong skills in JavaScript, Ajax, HTML, and CSS;
• Experience with Gulp or Webpack;
• Experience with GraphQL; 
• Experience with Remix, 
• Experience with Node.is;
• Experience with  Gulp or Webpack;
• Experience with  Git.
• Great knowledge with JS(jQuery), HTML, CSS;
   

Preferable

• Experience with Woocommerce;
• Experience with WordPress CMS (theme development/plugins)
• Great knowledge with РНР

• Experience in developing and publishing applications for the Shopify App Store;

   

BENEFITS:

• Flexible schedule: workday starts between 8:00-11:00 and ends between 17:00-19:00;
• Free accounting services;
• Paid days off 
• Compensation for professional training and conferences;
• Opportunities for career and professional development;

• Our team can work remotely without geographical restrictions;

   

INTERVIEW STAGES:

• Interview with the CEO: 30-50 minutes;
• Technical interview: 40-60 minutes;

We are looking for a Mid-level Full-Stack Developer (3+ years of experience) to work on a modern web project using an up-to-date technology stack.

🧩 Responsibilities:

• Develop and maintain the backend using NestJS (Node.js)
• Work with MySQL databases via TypeORM
• Develop the frontend using Angular 21
• Integrate third-party services and APIs
• Write clean, maintainable, and scalable code
• Participate in code reviews and team-based development

• Work with Git (version control)

  
  🛠 Requirements:

• 3+ years of commercial experience in Full-Stack development
• Strong knowledge of TypeScript
• Experience with NestJS / Node.js
• Experience with TypeORM
• Hands-on experience with MySQL
• Experience developing with Angular (version 21 or a close equivalent)

• Confident use of Git

   

  ⭐ Nice to have:

• Experience working with the OpenAI API
• Experience using Docker
• Writing and maintaining automated tests with Playwright

🎯 We offer:

• Work on an interesting and technology-driven project
• A friendly team and comfortable communication
• Fully remote work format
• Competitive salary (depending on experience)

About Us
 

We are a U.S.-based fintech platform founded in 2021, focused on modernizing the lending, origination and payments ecosystem.
 

We operate a multi-lender lending platform and are expanding into payments and financial infrastructure. Our roadmap is ambitious, and we’re building systems that require clarity, structure, and precision.
 

We’re looking for a Senior Technical Business Analyst who thrives in complex fintech environments and takes ownership of turning ideas into clean, structured, build-ready specifications.
 

If you enjoy working at the intersection of product, engineering, compliance, and operations — this role is for you.

What You’ll Be Doing

• Translating high-level business vision into detailed, structured technical requirements
   
• Creating clear feature specifications ready for development (acceptance criteria, edge cases, flows)
   
• Designing and documenting:
   
  • End-to-end system workflows
     
  • Multi-party interactions (applicant, merchant, lender, internal ops)
     
  • Payments and money-movement logic
     
  • Role and permission matrices
    
     
• Modeling system integrations and data flows between internal and external sevices
   
• Collaborating closely with engineers on API design and integration-related decisions
   
• Working closely with Engineering, Product, and Operations to clarify requirements before development begins
   
• Supporting backlog grooming and prioritization with the PM
   
• Maintaining structured, version-controlled documentation in Confluence
   
• Identifying logic gaps, risk areas, and compliance concerns early in the design phase
   
• Assisting in API requirement definition and integration planning with third-party providers
  
   

What We Expect

• 4+ years of experience as a Business Analyst in a technical environment
   
• Experience in fintech preferred (payments, lending, underwriting, or financial systems)
   
• Hands-on experience with API analysis (REST; GraphQL is a plus)
   
• Ability to read and fully comprehend API documentation (e.g., Swagger / OpenAPI), identify gaps, risks, and dependencies
   
• Experience modeling system integrations and complex data flows
   
• Experience working with APIs, system integrations, and backend-driven platforms
   
• Strong documentation discipline — you create specs engineers appreciate
   
• Experience with Jira and Confluence (structured documentation, not just notes)
   
• Ability to create:
   
  • BPMN diagrams
     
  • UML diagrams
     
  • Sequence diagrams
     
  • State diagrams
     
• Strong stakeholder communication skills (English B2+ minimum)
   
• Ability to challenge assumptions and identify inconsistencies
  
   

What We Offer

• Fully remote work
   
• Transparent and competitive compensation
   
• A high-impact role in a fast-growing fintech platform
   
• Direct influence on architecture and product direction
   
• A team that values ownership, clarity, and smart execution
   
• 20 paid vacation/sick days per year
  
   

Description:

Our Client is the fast-paced digital healthcare company which creates the growing portfolio of online health communities for people with chronic conditions. Company’s mission is to improve patient’s quality of life by connecting them with each other, with caregivers and healthcare industry partners, building beneficial social interactions and meaningful health conversations. 
 

About the project:
The core of the project is working with the data; the target is to re-design and enhance data-driven solutions. The team is responsible for expanding and optimizing the data flow and data pipeline architecture, model and analyze data, interpret trends or patterns in complex data sets and translate them into product and marketing insights. If you are excited by the prospect of optimizing or even re-designing our data architecture to support our next generation of products and data initiatives, we would be thrilled to have you apply!

Requirements:

● Good Python skills

● Good working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases

● A successful history of manipulating, processing and extracting value from large disconnected datasets

● Experience building and optimizing data pipelines, architectures and data sets

● Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement

● Strong analytic skills related to working with unstructured datasets

Technologies:

• Python
• AWS: SES, RDS (MySQL), EC2, Elasticsearch Service, Route 53, VPC, etc
• Snowflake
• Docker
• dbt
• Airflow
   

Job responsibilities:

● Manage and optimize core data infrastructure

● Develop custom data infrastructure not available off-the-shelf

● Build monitoring infrastructure to give visibility into the pipeline’s status

● Monitor all jobs for impact on cluster performance

● Run maintenance routines regularly

● Tune table schemas to minimize costs and maximize performance

● Build and maintaining custom ingestion pipelines

● Build non-SQL transformation pipelines

● Build processes supporting data transformation, data structures, metadata, dependency and workload management

Необхідні навички

• Skills in frontend and backend engineering using JavaScript/TypeScript in Object-Oriented meter
• Front-end libraries and micro frameworks (React, Redux)
• Back-end libraries and micro frameworks (NestJS, Express)
• Experience in code performance analysis
• Skills in architecting data storages SQL / non-SQL
• Good written and spoken communication skills in English

Буде плюсом

• Experience in virtualization technologies and microservices (Docker, Kubernetes)
• Skills in back-end technologies (Python, Java, .NET or any other)
• Skills in front-end technologies (Vue, AngularJS)

Пропонуємо

• Five-day work week within a young and energetic international team
• Paid vacation — 20 working days per year
• Opportunity to work with a US product company 
• Large-scale international projects
• Flexible work schedule
• Competitive pay reviewed every six months, strong opportunities to grow

Обов’язки

• Conduct project design reviews and code reviews
• Analyze and estimate implementation efforts
• Be a technical mentor for less experienced team members
• Report to PM about current task status, technical risks and blockers
• Participate in the full product development life cycle

Про проєкт

We are searching for a skilled and enthusiastic Full Stack Software Engineer to join our international team. You will be part of a long-term project developing products fortop 10 US-based hosting company.

As a software engineer, you will be involved in the entire product life cycle, working on reliable, scalable and high-performance systems used by millions of users worldwide.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote-First. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is experiencing sustainable growth and we are currently looking for new team members to join our technician team. This job opening has arisen due to the rapid promotions of our existing specialists.

If you are enthusiastic about technical things and possess theoretical and hands-on skills, even if you do not have any prior work experience, we encourage you to send us your resume. We require that you have a strong desire to work in this field, and communication and written English skills at least at the B1 level.

We are a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Diya is currently looking for a Technical Support Engineer for a full-time position, who is tech-savvy with excellent troubleshooting skills to join us.

The position is for our first level of support working directly with end-users to resolve technology issues remotely for our nationwide client base. An engineer will be exposed to multiple desktops, network, and server technologies in our diverse customer infrastructure environments. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, chat, or ticketing system, focusing on superior customer service. There is a paid trial period of 3 months for this position.

Responsibilities for Technical Support include but are not limited to the following:

Provide expert remote desktop support and basic server administration with a focus on:

• Client satisfaction.
• Service delivery quality.
• Technical excellence.

Qualifications:

• Experience with Windows operating systems and office applications.
• Excellent troubleshooting skills.
• Excellent communication and people skills.
• Ability to learn new technologies quickly.
• Ability to work within tight deadlines.
• Ability to multitask and perform under pressure.
• Readiness to different time shifts (our operations are 24/7).
• Detail-oriented, self-motivated, punctual, quick-thinking, creative and proactive.
• Intermediate level of English (both spoken and written).
• Experience with the Microsoft 365 platform would be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support internal and external customers.

Responsibilities:

• Support and management of the corporate customer communication platform:
  • Set up dedicated email accounts for customers.
  • Automation rules configuration.
  • Provide training and ongoing support for an internal team.
  • Reports configuration and delivery.
  • Documentation tasks — creating and maintaining an internal wiki.
• Support and management of the internal transportation management systems:
  • Account management.
  • Provide management of access roles and permissions.
  • User support.

Qualifications:

• English B2+ (Upper-Intermediate).
• Experience as a user or support representative of the business and task managing platforms: Jira, Zendesk, ClickUp, etc.
• Basic understanding of a CRM system structure.
• Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs)
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
• Readiness to different time shifts (our operations are 24/7).

What we offer:

• Comfortable work environment, remote work.
• Schedule based on the round-the-clock support service.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and valuable experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.