Jobs at Djinni

We are the creators of a new fintech era!

Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.

We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Product Manager!

Requirements:

• 4+ years as a Product Manager owning a revenue-generating product in fintech, payments, or crypto. Experience owning a roadmap and backlog for several directions at once.
• Strong product analytics: defining North Star and input metrics, building metric trees, funnel, cohort, retention, and churn analysis. Hands-on SQL plus Mixpanel or Amplitude.
• Financial modelling: unit economics (LTV/CAC, contribution margin, cost per transaction), P&L ownership, ROI forecasting, and pricing and fee modelling.
• Experiment design: hypothesis testing, A/B testing methodology, judging statistical significance.
• Market and competitor analysis: SWOT, TAM, competitive benchmarking.
• Prioritisation and capacity planning: RICE, ICE; experience splitting team capacity across several directions. Jira Product Discovery or Product board.
• SDLC and technical literacy: Agile delivery, close work with BAs on requirements, understanding of APIs and third-party integrations.
• Advanced stakeholder management and negotiation with Legal, Compliance, Risk, Finance and Engineering.
• English Upper-Intermediate or higher.

Would be a plus:

• On/off-ramp and payments: PSP and acquiring integrations, card payments, SEPA/SWIFT and local fiat rails, P2P, OTC.
• Crypto deposits and withdrawals: networks, confirmations, fees, custody models.
• Limits, AML/KYC-driven restrictions, and credit or lending products.
• Prior experience at a crypto exchange or fintech platform.

Responsibilities:

• Own the product vision and roadmap. Regularly review its direction against stable revenue, growth potential, and strategic goals.
• Own backlog: run bi-weekly backlog grooming, set and re-prioritise items (P0–P3, including low-priority duty items), and make sure every ticket that enters is worth the company’s time and fits the roadmap.
• Allocate Product Group (BAs & Designers) capacity across its directions every 2-week cycle and represent the group in department-wide cycle planning.
• Define and track metrics (volume, conversion, revenue, cost per transaction, by product, provider, and method) and keep dashboards current.
• Build and maintain unit economics and P&L views for the domain. Work on fee and rate revisions and their commercial impact.
• Run market and user discovery: competitor benchmarking, user research, hypothesis validation, A/B tests. Find upsell and cross-sell opportunities.
• Lead the group team (BAs, Design, Analytics): run the weekly internal check-in and keep the group’s Slack channel and communication in order.
• Communicate status and decisions to stakeholders in each direction. Align with Legal, Compliance, Risk, Sales, Marketing, and Finance and resolve conflicting requirements.

• Own high-level product documentation together with BAs. Raise process, feedback, and Jira change requests to improve how the group works.

   

Working terms:

Immerse yourself in Crypto & Web3:

• Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:

• Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:

• Gain unique experience and be part of global transformations.

Drive Innovations:

• Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:

• Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:

• Modern equipment.
• Comfortable working conditions, and an inspiring environment to help you thrive.
• 24 calendar days of paid leave.
• Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!

Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

We're looking for a Business Development Manager who will take ownership of acquiring new B2B clients in Europe and the UK and run the full sales cycle, from first contact to signed contract.

The company is a payment platform licensed in the UK, Canada, and Malta. It brings forex, crypto, acquiring, multi-currency IBANs, and banking for businesses and individuals together on one platform.
 

Responsibilities:

• Finding and acquiring new B2B clients, from outreach to closing the deal;
• Independent hunting: finding creative ways to reach hard-to-access clients;
• Selling the platform's products: multi-currency IBANs, acquiring and checkout, forex and crypto solutions, business banking;
• Working with clients from low-, medium- and high-risk niches: crypto, forex, iGaming, dating, travel, adult;
• Researching target industries and tailoring solutions to each client's needs;
• Running meetings and presentations for prospective clients;
• Collaborating with Account Management, Support, Compliance and Operations teams;
• Keeping the CRM up to date and reporting regularly to the Head of Department.
   

Requirements:

• 2+ years of experience in international B2B sales;
• Sales experience at an EMI, PSP, payment orchestrator, crypto or forex company, or experience selling complex B2B products (subscriptions, B2B platforms, affiliate programs) in adjacent industries plus an interest in fintech;
• Understanding of SEPA, SWIFT, Visa/Mastercard card schemes, acquiring and checkout, or the ability to get up to speed quickly;
• Proven sales results backed by numbers and experience closing large deals;
• Openness to working with clients from any industry, including iGaming and adult, and from different markets;
• Initiative and autonomy in finding clients;
• English at B2+ level or higher.
   

What we offer:

• Remote work.
• Fix (3000) +bonus 
• Onboarding training on the products and fintech (about 1.5 months).
• Annual learning and certification budget.
• Regular KPI-based performance reviews.
• A transparent career path to Lead and Head roles based on strong results.
• Extra bonuses for ideas on product development.
• Public holidays based on your country's calendar.
• A results-driven culture that values outcomes over hours worked.

*This is 4-hour role, for a 20-hour working week that requires coverage within the 08:00 - 17:00 CET timezone, Mon-Fri

Role purpose

Act as the Data Steward for M&S Cockpit, serving as a key liaison between business stakeholders, data providers, and technical teams for one of the biggest food and beverages company - a long-temr customer of ours. The role focuses on understanding business requirements, coordinating data validation activities, ensuring data quality and consistency, and resolving discrepancies across sources, mappings, and reporting outputs. It combines stakeholder management, business analysis, and data governance, ensuring that datasets are reliable, aligned with business expectations, and ready for downstream consumption.

The Data Engineering team builds and maintains pipelines, while mappings and configurations determine cell/model scope; Snowflake extraction jobs run SQL through Databricks, with Blob Storage, validation, Medallion transformations, Power BI review, and Gold delivery to Ekimetrics. The operating model also requires end-to-end triage across MDFA, CDF, WPP, Data Foundation, Redmill, and market stakeholders rather than treating every discrepancy as a coding defect.

Key responsibilities

• Act as a Data Steward for the M&S Cockpit, ensuring data quality, consistency, completeness, and alignment with business requirements.
• Serve as a key point of contact for business stakeholders, including Product, CMIA/markets, WPP/MDFA, CDF, data providers, and Ekimetrics, to understand data needs, clarify expectations, and coordinate priorities.
• Facilitate discussions with stakeholders to identify data issues, gather requirements, agree on definitions, and translate business needs into actionable tasks for technical teams.
• Coordinate data validation activities, ensuring that new data sources, market updates, and reporting outputs meet agreed business expectations.
• Monitor and investigate data-quality issues, including missing data, inconsistencies, anomalies, incorrect mappings, taxonomy differences, and reporting discrepancies.
• Collaborate with Data Engineers and other technical teams to resolve data issues, improve data flows, and ensure reliable delivery of information.
• Maintain and improve data definitions, business rules, mapping documentation, and data governance standards across multiple sources and markets.
• Support stakeholder communication by providing regular updates on data quality, issue resolution, delivery readiness, and outstanding risks.
• Identify opportunities to improve data governance, streamline validation processes, and strengthen collaboration between business and technical teams.
• Recommend practical automation, reliability, performance, and maintainability improvements while respecting platform standards and business-validation ownership.

The role should coordinate and technically enable business validation, not replace the data owner. 

Must-have technical competencies

• Experience as a Project Manager, Business Analyst, Data Steward, or similar role, preferably in data-driven projects or large corporate environments.
• Strong understanding of data management, data quality, data validation, and data governance principles.
• Proven experience working with multiple business stakeholders, gathering requirements, managing expectations, coordinating activities, and driving issues to resolution.
• Ability to translate business requirements into data definitions, validation rules, mappings, and actionable tasks for technical teams.
• Strong analytical and problem-solving skills, including investigating data discrepancies, identifying root causes, and coordinating corrective actions.
• Experience coordinating cross-functional teams, including business users, Data Engineers, external data providers, and reporting teams.
• Excellent communication, stakeholder management, and organizational skills, with the ability to explain complex data issues to non-technical audiences.
• Ability to work independently, prioritize competing requests, maintain documentation, and ensure timely delivery of business-ready datasets.
• Good understanding of data pipelines, ETL processes, SQL, databases, and reporting tools is a plus

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for a Middle AI/ML Engineer to develop and enhance AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will focus on building and iterating on machine learning and LLM-based solutions, integrating them into Foundry workflows to support analytics, automation, and decision-making. You will collaborate closely with data engineers, business analysts, and domain experts to deliver practical, production-ready AI solutions.

Responsibilities:

• Develop and enhance machine learning and AI models to support predictive analytics, classification, forecasting, and AI-assisted workflows.
• Build AI and ML solutions within Palantir Foundry, using Python and existing Foundry pipelines, Ontology objects, and workflows.
• Apply LLMs and NLP techniques (e.g. prompt engineering, fine-tuning, embeddings, retrieval-augmented workflows) using Palantir AIP for enterprise use cases.
• Collaborate with data engineers to understand data sources, ensure data quality, and prepare datasets for model training and inference.
• Conduct experiments, evaluate model performance, and iterate on features and model approaches.
• Integrate AI models into Foundry workflows to surface insights and support business processes.
• Support model deployment and monitoring by following established team standards and best practices.
• Work closely with business and domain stakeholders to translate requirements into practical AI-driven solutions.
• Document model behavior, assumptions, and limitations to support transparency and compliance.
• Stay up to date with applied AI and GenAI trends and contribute ideas under guidance from senior team members

Requirements:

• 3+ years of experience in machine learning, AI engineering, or applied data science.
• Strong Python skills; experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, or PyTorch.
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Hands-on experience with LLMs, NLP, or GenAI use cases (e.g. prompt design, embeddings, text classification, summarization).
• Practical understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and iteration.
• Experience working with structured data (tabular, time series); exposure to text or unstructured data is a plus.
• Familiarity with enterprise data environments and collaborative development workflows.
• Ability to clearly explain model results and AI behavior to non-technical stakeholders.
• Upper-Intermediate English or higher.

Nice to have: 

• Proficiency in Foundry Ontology, Object Builders, and Code Repositories.
• Experience in big pharma or highly regulated industries.
• Knowledge of data privacy, compliance, and security best practices in AI applications.
• Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is working in the conversational AI industry, focusing on AI role-play for sales training and coaching. This is a fast-growing and innovative field. The platform allows users (mainly salespeople) to practice real-life conversations and challenging scenarios with an AI that can act as different personas.
After each session, the AI provides feedback and analysis, such as how clearly the user spoke, whether they smiled, and if they mentioned key product features.

Key Requirements:
🔹4+ years of product design / UX experience in a product company;
🔹Portfolio with real B2B product work: SaaS platforms, dashboards, complex web interfaces;
🔹Figma at a professional level (components, auto-layout, variables, structured files ready for development handoff);
🔹Experience working with a design system (using it day-to-day; building one is a strong plus);
🔹UX thinking, not just visual craft - experience talking to customers or stakeholders and translating their needs into product decisions
🔹AI-native workflow: AI is something you already use naturally in design work: generating and comparing options, research, exploring flows. Familiarity with tools like Claude / Claude Code, Codex, Figma MCP or equivalent;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Experience building a design system from scratch;
🔹Experience in a startup or fast-growing product environment;
🔹Experience supporting more than one squad / product area;
🔹Prior experience in a remote / distributed team.

What you will do:
🔹Own end-to-end UX for the features of one product squad: from problem framing to final Figma handoff;
🔹Turn customer needs and business problems into clear, buildable interface solutions;
🔹Design B2B product interfaces: dashboards, data-heavy screens, workflows, admin and configuration flows;
🔹Deliver in Figma - you can start in any tool, but the final delivery is always a complete, detailed Figma file;
🔹Work within (and help evolve) the company design system;
🔹Take part in discovery: customer calls, understanding user flows, validating solutions;
🔹Present several solution options for every problem and iterate fast on feedback;
🔹Use AI tooling as a normal part of your daily workflow to move faster and explore more options.

Interview stages:
🔹Interview with Recruiter;
🔹Interview with Designer;
🔹Short home assignment;
🔹Interview with the Head of R&D;
🔹Reference Check;
🔹Offer.

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.

From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are currently looking for a Senior AI Platform and Model Operations Engineer to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

You'd own the models and the platform around them, serving every channel we put in front of a patient.

The phone assistant is first because it's already underway, but it isn't the point of the job. Next is a chat assistant in the patient portal that can answer questions and walk someone through booking an

appointment, and after that whatever channel comes along.

The thing you're actually building is one internal API that every channel calls, so that the rules about what a patient can do live in one place instead of being written three times, slightly differently. The phone assistant and the web chat are two front ends onto the same thing.

Alongside that: moving off the vendor. Right now we pay per minute for speech recognition and language models, and within about a year we want to be running them ourselves — because we're dealing with

patient data, and because we don't want a vendor swapping a model underneath us without telling us.

To be clear about scope: we mean serving open-weight models and adapting them to our domain. We don't mean training a model from scratch.

One thing we want to be direct about. We are not looking for someone to build what we've already decided on. We don't yet know whether running these models ourselves is the right call — we don't have an accuracy figure on real German phone audio, and we don't have a proper cost comparison. Your first job is to produce both, and if they say we should keep paying the vendor for another year, we need you to tell us that plainly. Someone who quietly builds the thing because we asked for it is worse than no hire at all. If being the person who says "the numbers don't support this" makes you uncomfortable, this isn't the job.

You need

• To have made a language model available behind an API that more than one product called, and to have kept it running: streaming responses, timeouts, retries, and errors that tell the caller something useful.
• To have run a speech recognition model or a language model in production, on hardware that you were responsible for and paid for, with a serving stack such as vLLM or SGLang. We do not mean a notebook or another company's API. You can tell us how many users one GPU served at the same time, what an hour of audio or a million tokens cost, and at what load it started to fail. You can tell us about one outage and what you changed after it.
• Tool calling in production. The assistant will guide patients to book an appointment. The model proposes an action, and our code decides whether the action is permitted. If you built a system where the model was trusted to act, we want to talk about what you would do differently.
• A habit to be suspicious of your own benchmark numbers, especially the good ones. You measured the accuracy of a model on your own data yourself. Speech recognition accuracy on recorded audio counts most, because it is the first task here.
   

Nice to have

• To have handled untrusted text that reaches a model which can trigger actions. A chat box on a patient portal is much easier to attack than a phone call, and someone will try.
• Experience to ground a model on your own content, so that it does not invent things, and honesty about where that still fails.
• Experience to fine-tune or adapt an open-weight model, with LoRA, PEFT or an equivalent method, and the honesty to say whether it was worth the effort. This work comes later. It is not a condition to start.
• Quantization, and an opinion on how much accuracy it costs you.
• Audio processing: sample rates, codecs, and what a phone network does to a recording.
• GPU scheduling, Kubernetes.
• Experience with a system where the same assistant had to behave consistently in more than one channel.
• Experience at a company that took GDPR seriously, and did not only mention it sometimes.
• To know that training a model on patient conversations is a different legal question from processing the conversations to answer the patient. We will give you written rules and a review step for everything that moves patient data. A candidate who does not care about patient data is still not a fit.
   

You do not need

• To have built a voice assistant. That is the other role. The phone assistant is the first consumer of what you build, and its narrowband audio is the first thing that you will measure against. But we buy and configure the telephony, we do not build it, and nobody expects you to have operated it.
• To speak German.
• To know PHP. You would define what our backend must provide. Another team builds it.

We are currently looking for a Senior Voice AI Engineer, Evaluation and Reliability to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

Senior level, and we mean it. You would own the evidence that this system is safe to put in front of

patients, on your own judgement, and tell us when the answer is no. That isn't a job we can hand to

someone still learning what to measure.

You would not be building a voice stack. We use a third-party voice platform that already handles the

telephony, the speech recognition and synthesis, and the knobs for end-of-speech detection and

interruption. What it does not do is tell us whether any of that is working well enough for patients, and it

gives us no way to check that a change hasn't made things worse. That's the job.

So you'd own the conversation and the evidence about it: how the assistant behaves when a caller

interrupts, corrects themselves or won't answer; how fast the whole thing responds once a round trip to

our backend is in the loop; and the body of test cases we run before every change.
 

You need

• To have operated a phone or voice assistant that answered real calls from real users. You can tell us its response time and how you measured it. Give the response time as a percentile, the figure that most callers experienced or worse, not as an average. We want to know that you know what to measure and what good results look like.
• To have built a part of a real-time voice pipeline in your own code, or to have changed one in an important way: streaming audio, end-of-speech detection, turn-taking or interruption. A framework such as Pipecat or LiveKit Agents is acceptable. Changing the settings of a closed platform is not enough for this point. In the first months, about half of the role is building our platform.
• To have tuned a voice system, not only delivered one: end-of-speech detection, barge-in, and how long to wait before the system assumes that the caller has finished. You would do this first with a vendor's settings, and later in our own platform. You would do it on phone audio, where clean barge-in is difficult.
• To know what happens to speech recognition accuracy when the audio comes through a phone line and not through a good microphone. You have measured this yourself. You did not only read about it.
• A way to test conversation changes that does not depend on listening to a few calls and hoping that they are good. This is the centre of the role. It can be a replay harness, a scored scenario set or another form. We want to hear how it worked and where it was not good enough.
• Enough Python to build that harness and the tools around it.
   

Nice to have

• Experience with a closed voice platform and the problems that it brings, not only with your own system.
• Telephony background: SIP, WebRTC, Asterisk, Twilio or similar. It helps you understand why calls sound the way they do, but you would not operate any of it.
• Work with health data, or in another field where mistakes have consequences.
• German, but we do not depend on it.

You do not need

• To speak German.
• To know PHP or our existing backend. Another team builds the endpoints that you would call.
• To have trained a model from the beginning, without a pre-trained model as the base.

We’re excited to welcome Customer Support Agents who speak French fluently, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in French and English, both written and spoken — at least B2 level

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

We’re looking for a HR Generalist  who can own full-cycle recruitment and support day-to-day HR operations inside a fast-growing slot provider.

You’ll work closely with founders, leads, and project teams — hiring people who will shape the future of Opti Play and helping maintain a healthy, transparent work environment.

This role is for someone who’s hands-on, proactive, and comfortable working in a fast, startup-style setting.

🧩 What you’ll do

• Run full-cycle recruitment for a variety of roles: Art, Frontend, Backend, QA, Game Design;
• Build sourcing pipelines using LinkedIn, X-Ray, Telegram channels, niche job boards;
• Manage offers, negotiate terms, and ensure smooth candidate experience;
• Conduct regular 1:1 meetings with employees and escalate issues when needed;
• Support onboarding and offboarding processes (checklists, welcome flows, exit interviews);
• Maintain and update HR documentation, policies, and internal guidelines;
• Handle administrative tasks: NDAs, contracts, agreements, personnel records;
• Support HR Lead with engagement, performance, probation reviews, and people analytics;
• Act as a point of support for employees — helping solve day-to-day operational questions.

🧠 What you bring

• 2+ years of experience in recruitment or HR generalist roles;
• English level B2 — enough for confident interviews and daily communication;
• Ability to work independently, take initiative, and manage multiple tasks at once;
• Comfortable working in chaotic, fast-paced, startup-like environments;
• Familiarity with LinkedIn Recruiter, X-Ray, Telegram sourcing, job boards;
• Experience with international hiring (EU, LATAM, CIS or Asia) — big plus;
• Background in iGaming or small companies/startups — strong advantage;
• Understanding of basic HR frameworks: 1:1s, onboarding, offboarding, documentation, employee support.

💎 Nice to have

• Knowledge of employer branding basics and job ad creation;
• Understanding of basic labor processes for contractors/FTE (EU or global);
• Experience running HR initiatives, surveys, or engagement activities.

🎁 Benefits

— 21 vacation days + 5 extra day-offs annually;
— 12 paid sick days;
— Fully remote format — work from anywhere you feel productive;
— Flexible schedule: start your day anytime between 08:00–12:00 CET;
— Fixed budget for health insurance and gym/fitness;
— We provide all required work equipment;
— Zero bureaucracy and direct communication with founders and C-level;
— Minimal meetings, async-friendly workflow;
— Startup energy: fast motion, creativity, and tight-knit communication;
— Business trips and team meetups several times per year;
— Multiple salary payout options (flexible formats);
— …And many more perks unlocked after we hit break-even.

We’re looking for a Solution Expert to join our Client Support team and become the go-to person our clients trust when something isn’t working the way it should.

You’ll own a queue of cases from the moment they land until they’re resolved, working across our support portal, email, and phone. Our platform runs ticketing and live event management, so if you’ve worked in that world before, great, and if you haven’t, we’ll teach you. What matters more is that you’re genuinely curious about how things work, patient enough to walk someone through a fix, and quick enough to think on your feet when the queue gets busy.

What you’ll do
 

• Get to know the platform inside and out so you can troubleshoot with confidence rather than guessing.
• Triage incoming cases and turn client questions into clear, practical solutions, explained in plain language, whether you’re writing an email or talking someone through it live.
• Dig into reported issues: reproduce the behavior, find the cause, and either fix it or hand it off to a Technical Solution Expert with a clean, complete summary.
• Run walkthroughs and consulting sessions when clients are learning something new, and keep them in the loop throughout the life of a case so they never have to chase you for an update.
• Add what you learn to the team’s knowledge base and training materials, so the next person doesn’t have to solve the same problem from scratch.
• Notice the patterns behind recurring issues and speak up about product gaps or process fixes.
• Stay flexible around on-sales and the natural seasonality of live events, since that’s when clients need you most.

What you bring
 

• Client-facing support or service desk experience, ideally at a SaaS or tech company, and a real track record of turning a confused client into a happy one.
• Strong written and spoken English, with the knack for explaining something technical without the jargon.
• A methodical troubleshooting mindset: comfortable in web applications, able to read configuration settings and make sense of error messages, and unafraid of a tricky case.
• Experience working against SLAs inside a ticketing or case management system, and the ability to juggle a queue where priorities shift by the hour.
• Comfort with Windows and/or macOS, browsers, and everyday internet tools.
• A plus if you’ve trained clients on software before, or if you know the ticketing and live events world already.

What we look for in a teammate

Technical skill gets a case solved. Attitude is what makes a team actually work. We want someone proactive and dependable, the kind of person who picks up the hard case, shares what they learned from it, and helps a teammate without being asked twice. You flag risks early, follow up before a client has to chase you, and stay steady when the queue gets loud. You’re curious enough to keep learning the product and the industry on your own, and open enough to take feedback as well as give it.

We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00 — 15:00 
Evening: 15:00 — 23:00 
Night: 23:00 — 07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

We are looking for an experienced DevOps Engineer with strong expertise in Apache Kafka and messaging systems to join our team and help develop and improve our infrastructure.
 

In this role, you'll work with cloud and on-premises environments, ensuring system reliability, performance, and stability.

We're looking for someone who enjoys hands-on engineering, takes ownership of technical challenges, and can independently identify areas for improvement and implement effective solutions.

Responsibilities:

• Design, build, configure, and maintain Kafka clusters and messaging infrastructure
• Manage and improve existing DevOps infrastructure across cloud and on-premises environments
• Identify weaknesses and bottlenecks in the current infrastructure and implement improvements
• Ensure high availability, reliability, and performance of infrastructure and messaging services
• Automate infrastructure provisioning, configuration, and operations using Terraform and Kubernetes
• Build and maintain monitoring and alerting systems
• Collaborate with development teams on Kafka topic design, schema management, and connectors
• Design and maintain backup, replication, and disaster recovery solutions for streaming infrastructure
• Troubleshoot production issues, investigate incidents, and improve system stability
• Participate in on-call rotations and incident response

Requirements:

• 5+ years of professional experience as a DevOps, SRE, or Platform Engineer
• Strong production experience with Apache Kafka and message brokers such as RabbitMQ or RocketMQ
• Deep understanding of event-driven, modular monolith, microservices architectures
• Experience running stateful workloads on Kubernetes
• Hands-on experience with Terraform
• Experience with monitoring tools such as Prometheus and Grafana
• Strong Linux administration skills, including performance tuning and troubleshooting
• Solid understanding of networking fundamentals
• Experience with cloud and/or on-premises infrastructure
• English level - B1 or higher

Will be a plus:

• Experience with Schema Registry, Kafka Connect, or CDC (Debezium)
• Experience with Kubernetes Operators (Strimzi or similar)
• Experience with Helm
• Experience with Amazon MSK
• Experience with low-latency or high-throughput systems
• Experience with data pipelines (ClickHouse, HDFS, Spark)
• Experience in trading, fintech, or market-data environments

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Do you have experience and great results in Expedite? Confident in your skills and crave challenging and intriguing tasks, eager for new adventures? Aspire to build a solid career in a field where you’ve already earned your stripes? Can inspire your team and lead them forward towards new achievements? Step forward and reveal your potential! Your skills and ambition will be carefully evaluated as we embark on a journey towards mutual growth and triumph/

Responsibilities:

• Effective team leadership and help the logistics team (10 people) to motivate, direct, and advise in daily tasks and issues
• Ensure team members have the necessary trainings to perform their jobs
• Promote collaboration and remove obstacles to teamwork
• Utilize existing metrics and propose changes or new ones to ensure proper control of the logistics activity
• Record keeping
• Participate in staff training and evaluation to ensure a high level of customer service
• Keep abreast of market conditions
• Achieve business results for key performance indicators and other organizational objectives
• Manage all communications in compliance with business policies — Identify, monitor, and resolve customer complaints (involve other department’s team leaders if needed)
• Organize and supervise team activities
• Identify process improvement opportunities within the area of ​​responsibility
• Be available after hours or on weekends to provide operational support and guidance to the team (be the first point of contact for your team)
• Provide daily staffing, rotation and scheduling direction and decisions, including coverage for breaks, lunches
• Identify issues or gaps and implement structured solutions

Requirements:

• Good communication level English, Ukrainian, Russian MUST HAVE
• Must be able to read, count accurately, do simple math (add / subtract / multiply) and write legibly
• Excellent customer service orientation; an effective problem solver and communicator with customers and team members
• Able to perform data analysis and generate various reports as needed
• Strong interpersonal & Team building skills
• Project Management and audit experience will be seen as an advantage
• You are flexible, hardworking and work well under pressure
• Minimum of 1−2 years supervisory / leadership experience preferred
• Minimum of 2 years of experience in Expedite
• Must have demonstrated decision-making and problem-solving skills
• Confident level of using Excel Sheets for running reports
• Must be able to shift priorities as required
• Prepare routine reports and correspondence
• Demonstrate yourself as an example to the team of hardworking and top results

OPPORTUNITIES:

• Working in a friendly team of like-minded people
• Competitive salary based on the USD exchange rate
• Rapid career growth with high-quality work performance
• Corporate events
• Motivation system for good results
• English practice on a daily basis
• Accounting support

PS: To be a good supply chain leader, you have to be able to span boundaries. To be successful in supply chain management, you have to have social awareness, and be accommodating and flexible.

Schedule: Mon–Fri, 3:00 PM – 1:00 AM

Swarmer develops software that makes drones autonomous and allows them to operate together, in large, coordinated teams – no pilots needed. Our technology has been battle-tested in Ukraine – the world’s most intense proving ground for drone warfare.

In March 2026, we became the first Ukrainian defense startup to go public on NASDAQ, following a $15M Series A – the largest investment in a Ukrainian defense tech company since the start of the war.

Working at Swarmer means operating at the intersection of engineering rigor and frontline reality. The problems and environments are complex, and the stakes are very real. We built this software to enable democratic nations to defend themselves.

If you are motivated by building resilient systems that matter and by seeing the direct impact of your work, you’ll find purpose here.

Who we’re looking for:

We're looking for a hands-on UAV/Drones Preflight Specialist who enjoys getting hardware flight-ready — flashing firmware, configuring modules, running bench tests and test flights, and tracking down faults. Here, your work doesn't stay in the lab: the drones you prepare are deployed in some of the most demanding conditions in the world.

What you’ll do:

• Perform visual and technical quality control of UAV assembly and electronic component integration – after in-house production or repair, as well as after purchasing UAVs from third-party manufacturers.
• Install, flash, and configure firmware and software on the flight controller and additional UAV modules.
• Run comprehensive testing, including initial activation, bench tests, and initial test flights, to verify correct UAV operation and configuration.
• Configure and verify connectivity between the drone and flight planning systems or ground control stations.
• Diagnose and resolve faults at the software and component-integration level, and perform scheduled maintenance on UAVs and related equipment.

• Create and maintain clear technical documentation, including setup instructions for various UAV system components, test reports, and user manuals.

   

You’ll be a good fit if you have:

• Solid knowledge of UAV components and systems.
• Strong soldering skills and hands-on experience with electronic components.
• Familiarity with UAV firmware and tools like Betaflight, ArduPilot, Mission Planner, and QGroundControl.
• Ability to read and interpret technical diagrams and schematics.
• Working knowledge of Linux – comfortable in the terminal, with SSH, and basic commands.
• Understanding of complex IT systems with multilayer communication.

• English at B1 level or higher.

   

Would be an advantage:

• Proven experience assembling, configuring, and maintaining UAVs (FPV, commercial, or military).
• Experience with 3D printing and custom details design.

• Basic programming skills (Python, Bash, or C++).

   

What you’ll get:

• A dynamic environment with a unique opportunity to directly influence and see the impact of your work.
• Hands-on work with drone hardware that's actively shaping the field, not just theory.
• A tight engineering team with short feedback loops and real ownership of your builds.
• Competitive salary and a comprehensive benefits package

How’s the hiring process going:

✔️Recruiter Screen → ✔️Technical Interview → ✔️Test Day → ✔️Skip-level Interview → ✔️Offer

Please note that, as a leading defense tech company, we take operations security seriously and may need to perform additional background checks as part of our hiring process. We will do so in accordance with all applicable EU laws and regulations and safeguard your data in the process.

Ready to Apply?

We are a performance marketing agency managing mobile campaigns across multiple verticals — Fintech, Crypto, and iGaming. We work exclusively with official mobile apps of licensed products, running multi-platform UA campaigns across iOS and Android at scale, with full ownership over performance and results.

We are looking for an experienced Mobile Acquisition Manager who will own the full cycle of UA campaigns: from strategy and launch to optimization and scaling. You will work with established clients across iOS and Android, with real budgets and real accountability for results.

What you will do

• Plan, launch, and optimize performance campaigns on AppLovin, Meta, Google UAC, Unity Ads, Moloco, TikTok, Kaizen and other DSPs
• Manage and scale budgets across channels while maintaining target CPI, CPA, and ROAS
• Set up and maintain tracking via AppsFlyer or Adjust - MMP configuration, postback setup, cohort analysis
• Analyze campaign performance: break down by geo, placement, creative, audience - find levers and act on them
• Run creative testing: form hypotheses, brief the team, evaluate results, iterate
• Monitor attribution quality and flag anomalies - CTR spikes, install drops, ROAS shifts
• Communicate results and insights to clients; prepare performance reports

What we expect

• 2+ years of hands-on experience in Mobile UA with measurable results (based on real cases)
• Strong understanding of mobile attribution: last-click, view-through, probabilistic, SKAN, and where each model breaks
• Practical experience with AppsFlyer or Adjust: cohort reports, raw data pulls, reconciliation with ad platform data
• Experience with at least 2-3 platforms: AppLovin, Meta, Google UAC, Unity, TikTok, or similar DSPs
• Ability to read unit economics: CAC, blended vs paid, ROAS by cohort, LTV assumptions
• Structured thinking when forming hypotheses - not "let's try a new creative" but a testable assumption with expected outcome
• English at Intermediate level or above - for working with platforms, partners, and documentation

Nice to have

• Experience in crypto, fintech, or iGaming verticals
• Familiarity with GTM for mobile pixel/event setup
• Experience working in an agency environment with multiple simultaneous clients
• Basic use of AI tools for creative iteration or reporting automation

What we offer

• Full remote - work from anywhere, async-friendly
• Real budgets - work with meaningful spend, not test accounts
• Autonomy - no micromanagement, ownership over results
• Growth - diverse verticals, new markets, fast feedback loops