Jobs at Djinni

VIP Retention Lead | iGaming (Casino & Sports) | GEO: India 🇮🇳

We're looking for a VIP Retention Lead to build a systematic VIP retention strategy for an iGaming product covering Casino & Sports, focused on India.

You'll own the full CRM side of VIP: segmentation, personalized mechanics, churn prevention and lifecycle management. You'll work directly with the Head of CVM.

What you'll do

• Develop and own the VIP Retention strategy
• Segment VIP players by tier, behaviour, lifecycle and Sports / Casino preferences
• Design personalized offers, bonuses and retention mechanics
•  Build churn alerts, retention and reactivation flows
• Launch and optimize CRM campaigns and journeys in Smartico
•  Analyze Retention, Churn, LTV, GGR/NGR and bonus economics
•  Run campaign post-analysis with control groups

• Develop Pre-VIP and cross-vertical retention mechanics

   

What we're looking for

-4+ years in CRM / Retention in iGaming
-Proven experience with VIP / High-Value players
-Track record of building retention mechanics and lifecycle strategies independently
 -Strong hands-on CRM experience (Smartico is a big plus ⭐)
-Solid analytics: LTV, Churn, control groups, bonus economics
-Experience across both Casino and Sports
-Working-level English
-Good understanding of Responsible Gaming principles

We are looking for an Brand protect Manager to lead our online brand protection practice.

This is a management role at the intersection of intellectual property, copyright, legal operations, domain takedown, team management, and process automation. The main goal is to build and manage a scalable process for removing brand-abusing domains.

This is not a classic in-house legal role. We need a person who can manage cases, lead a team, improve processes, control quality, and turn legal/operational workflows into clear systems.

Responsibilities

• Manage the full domain takedown process from case creation to final result.
• Lead a team of 4–5 specialists: assign tasks, review work quality, control deadlines, and improve performance.
• Prepare, review, and improve complaints related to copyright, trademark.
• Communicate or supervise communication with third-paries providers.
• Analyze domain cases together with the team.
• Build and improve internal SOPs, complaint templates, checklists, escalation routes, and quality-control processes.
• Create clear tasks for automation.
• Work with product/development teams to improve internal tools and reduce manual work.
• Track key metrics: processed domains, successful removals, response time, removal time, pending cases, team productivity, and complaint quality.
• Identify bottlenecks in the process and improve the system until it becomes predictable and scalable.

Requirements

• Legal background & corresponding experience in intellectual property, copyright, trademark, brand protection, legal operations, DMCA, or online enforcement.
• Experience managing a small team or coordinating legal/operational workflows.
• Understanding of how hosting providers, registrars, CDN providers, and abuse departments process complaints.
• Strong written English for legal complaints and business communication.
• Ability to work with technical domain data and basic website analysis.
• Strong organizational and process-management skills.
• Ability to create clear instructions, templates, SOPs, and automation tasks.
• Experience working with developers, product managers, CRM systems, trackers, or internal automation tools.
• Attention to detail and ability to work with high-volume cases.
• Result-oriented mindset: focus on removals, speed, quality, and team efficiency.

Will be a plus

• Experience with domain takedowns, anti-piracy, iGaming, affiliate marketing, SEO, or online brand protection.

What we expect from this role

• A clear and controlled domain removal process.
• A well-managed team with measurable results.
• Higher success rate of domain removals.
• Faster processing and escalation of cases.
• Better complaint quality and evidence preparation.
• Improved internal templates, workflows, and automation logic.
• Less manual chaos, more structured legal operations.

This role is not for you if

• You want a purely advisory legal role without operational responsibility.
• You do not want to manage people and processes.
• You are not comfortable working with technical domain data.
• You are not ready to work with automation, trackers, SOPs, and measurable KPIs.

We are looking for a Python Software Engineer - Autonomous Systems to join our autonomous systems control team.

This role is a strong fit for an engineer who is comfortable with mathematics, and is interested in growing into control engineering for autonomous systems.

We consider engineers at Middle+ level.

Responsibilities:

• Develop and maintain control and decision-making algorithms for autonomous guidance
• Perform testing in simulation environment and in real life
• Analyze system behavior and logs
• Navigate through research papers and algorithm descriptions in field of autonomous systems and apply them in practice

Required qualifications:

• 3+ years of software development experience in ML, robotics, simulation, gamedev or other algorithmically intensive domains
• Strong programming skills in Python and C++
• Hands on experience with concurrent and parallel programming
• Mathematical background, including: linear algebra (vectors and matrices, coordinat systems and transformations) calculus (derivatives and integrals)

Would be an advantage:

• Control theory fundamentals
• Olympiad programming
• Signal processing
• Machine Learning
• Mavlink
• Simulation tools (Gazebo, AirSim)
• ITL, HITL testing
• X4, Betaflight, ArduPilot

What We Offer:

• Opportunity to work on cutting-edge embedded products
• Competitive salary and benefits
• Flexible working model (remote / hybrid / onsite)
• Professional growth and learning opportunities
• Collaborative and engineering-focused culture

About Us

Smart Capital Center is an end-to-end, AI-powered platform for Commercial Real Estate (CRE) investment and financial management. We power real-time underwriting, asset management, and portfolio analytics through a combination of live data, workflow automation, and AI-driven insights.

Operating at the intersection of Generative AI, finance, and real estate, we are building systems that digitize and simplify complex financial workflows.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance team building category-defining technology in a $17 trillion industry.

To learn more about our platform and vision, please visit our website.

The Role

We are looking for a Backend Software Engineer with strong experience in building scalable systems and a deep interest in AI-powered applications.

This is a high-impact, hands-on role where you will design and build backend services, integrate AI capabilities, and develop intelligent, agent-driven workflows used in real-world production environments.

You will work closely with product, AI, and engineering teams to deliver reliable, high-performance systems and automation features.

What You Will Do

Backend Development

• Design, build, and maintain backend services using Java (Spring Boot) and Python
• Develop scalable APIs and microservices for data-intensive applications
• Optimize system performance, reliability, and scalability
• Design efficient data models and handle complex integrations

AI & Intelligent Systems

• Implement and integrate AI-powered features into core products
• Design and build agent-based workflows for automation and decision-making
• Apply prompt engineering techniques to improve LLM outputs and behavior
• Work with modern AI frameworks to productionize intelligent systems

Cloud & Infrastructure

• Develop and deploy backend systems on AWS (EC2, S3, RDS, Lambda, etc.)
• Build resilient, scalable cloud-native services
• Contribute to system monitoring, logging, and reliability

System Design & Engineering Excellence

• Contribute to architecture, service boundaries, and system design decisions
• Write clean, maintainable, and well-documented code
• Ensure security, performance, and operational stability
• Continuously improve engineering quality and development practices

Collaboration

• Work closely with frontend, product, and AI teams
• Contribute to end-to-end feature delivery
• Participate in Agile development processes

Requirements

• 5+ years of backend software development experience
• Strong experience building and scaling backend systems in production

Core Technical Skills

• Strong experience with Java and Spring Boot
• Solid experience with Python
• Strong knowledge of SQL and database design (PostgreSQL preferred)
• Experience building REST APIs, microservices, and distributed systems
• Hands-on experience with AWS (EC2, S3, RDS, Lambda, etc.)
• Proficiency with Git and modern development workflows

AI & Modern Development Experience

• Experience with prompt engineering for LLM-based systems
• Practical experience building AI agent workflows in production
• Familiarity with frameworks/tools such as:
  • LangGraph
  • LangChain
  • LangSmith
  • or similar ecosystems
• Experience using AI-assisted development tools, such as:
  • Claude Code
  • Codex
  • OpenCode
  • or similar

Nice to Have

• Experience with vector databases or semantic search (e.g., Milvus)
• Knowledge of RAG (Retrieval-Augmented Generation) architectures
• Experience with CI/CD pipelines and DevOps practices
• Familiarity with event-driven architecture

• Experience with data processing pipelines or document AI systems

   

Why Join Us

• Work on cutting-edge AI-powered systems in a $17T industry
• Build real-world applications using LLMs, agents, and automation
• High ownership and autonomy with meaningful technical impact
• Opportunity to influence system design and engineering direction
• Fast-moving, execution-focused team with minimal bureaucracy
• Competitive compensation and flexible work environment

Employment Type: Full-time
Work Format: Office-based (Warsaw)
Contract Type: B2B
Seniority Level: Intern / Entry Level

We are an international digital marketing company working exclusively with the US market across niches such as Fintech, Healthcare, Insurance, Pet-care, and more. Our team is growing rapidly, and we are looking for ambitious, disciplined, and motivated people who are ready to grow in Email Marketing, work hard, learn fast, and build a strong career in a high-performance environment. We value people who are hungry for growth, results, and financial success.

Requirements:
— Bachelor’s degree 
— English level: Intermediate or higher;
— Basic understanding of Email Marketing principles and ESP platforms;
— HTML/CSS basic knowledge will be an advantage;
— Practical experience using AI models for content-related tasks; 
— Ability to work in a multitasking environment; 
— Strong self-organization and time-management skills; 
— Readiness to work with technical tasks and new platforms; 
— Stress resistance and ability to adapt quickly to fast-changing environments; 
— Strong interest in developing specifically in performance/email marketing, not just “marketing in general”; 
— Ability to learn quickly and work with large amounts of information;
— Technical mindset and attention to detail;

What you will do:
— Work closely with Middle and Senior Email Marketing Managers on launching and optimizing email campaigns;
— Monitor campaign performance and assist with reporting and analytics;
— Learn to work with enterprise-level ESP platforms and modern marketing tools;
— Support daily operational processes within the Email Marketing department;
— Learn fast, grow fast, and gradually take ownership of your own projects;
— Analyze campaign launch results and suggest improvements;
— Work with audience segmentation and database optimization;
— Assist with setting up new domains and email infrastructure;
— Participate in A/B testing of content, offers, and strategies;
— Collaborate with internal teams to launch new projects;
— Monitor deliverability quality and domain reputation;
— Work in a fast-paced environment with rapid changes and a large number of tests.

What we are looking for:
— Ambitious specialists who want to build a long-term career;
— Highly motivated and result-oriented personalities;
— Candidates who are comfortable with structured work, discipline, and fast-paced environments;
— Individuals who are proactive, mature, and ready to invest effort into their professional growth;
— People with strong internal drive and motivation to grow quickly;
— Candidates who are not afraid of technical tasks and new challenges;
— People who know how to take responsibility for results;
— Those who enjoy working with numbers and analytics;
— Self-sufficient individuals who do not require constant micromanagement;
— Candidates with a strong “problem solver” mindset;
— People who are focused on achieving results, not just “putting in hours”.

What it means to be part of our Team:— Multinational and intercultural experience;
— Corporate library;
— A world-class team to work with;
— Growth opportunities;
— Cutting-edge frameworks and technologies;
— Competitive salary;
— Plenty of engaging team-building and social events;
— Bonuses according to the policy;
— 21 paid vacation days & 14 paid sick leaves;
— Cozy office in Warsaw available for you whenever you need it;
— Coffee, tea, Red Bull, sweets, fruits, and more snacks.

💌 Interested?
If Email Marketing is a direction you’d like to grow in, you can submit your CV now even though recruitment for this position hasn’t started yet.

We are looking for experienced PPC Media Buyers to join our performance marketing teams and work with high-volume paid traffic across international markets.

We are currently hiring specialists with proven experience in one or more of the following verticals:

• iGaming
• Nutra
• TeleHealth
• Finance
• Trading
• Binary Options

What you will do

• Launch, manage, and scale PPC campaigns with a strong focus on Google Ads
• Analyze campaign performance and continuously optimize traffic based on ROI and other key metrics
• Test new approaches, creatives, funnels, GEOs, and campaign structures
• Identify opportunities for scaling profitable campaigns
• Manage and optimize advertising budgets
• Work closely with creative, analytics, and technical teams
• Monitor market trends and competitors to identify new growth opportunities

What we are looking for

• Proven hands-on experience as a PPC / Google Ads Media Buyer
• Commercial experience in at least one of the listed verticals
• Strong understanding of performance marketing metrics and unit economics
• Experience launching and scaling campaigns across international GEOs
• Ability to make data-driven decisions and independently manage campaigns
• Strong analytical mindset and focus on measurable results
• Experience working with significant advertising budgets is a strong advantage

We are looking for a Senior Ruby on Rails Developer to join a product engineering team working on a mature, high-traffic platform with a large and well-established domain model.

Project: A long-running digital platform in the travel, hospitality, and marketplace domain. The product manages complex workflows around properties, reservations, deposits and exchanges, billing, and member onboarding. You'll work on a large Ruby on Rails application, contributing to new features, performance improvements, integrations, and the continuous evolution of the platform.

Ability to maintain several hours of overlap with the CDT time zone.
 

This is a backend-focused Rails role. You'll work primarily with Ruby on Rails, databases, background processing, APIs, and third-party integrations while contributing to a large and established codebase.
Tech Stack: Ruby, Ruby on Rails 7.x, Rails Engines, MySQL, Redis, Memcached, Solr, Sidekiq, Clockwork, ActionCable, ActiveAdmin.
Authentication & Security: JWT, CanCan, bcrypt, role-based authorization.
Integrations: Stripe, AWS S3/CloudFront/SNS, Twilio, transactional email, product analytics, feature flags, geolocation.
Testing: Minitest, RSpec, FactoryBot, VCR/WebMock, Capybara/Selenium.
 

Responsibilities:
Develop and deliver backend features using Ruby on Rails;
Work effectively with a large, established Rails codebase and make well-tested, maintainable changes;
Design and implement database changes, models, service objects, APIs, and business logic;
Develop and maintain background jobs and scheduled processes using Sidekiq and related tools;
Build and maintain integrations with third-party services such as Stripe, AWS, and Twilio;
Write and maintain automated tests, including unit, integration, and API tests;
Analyze and optimize application performance across the database, search, caching, and background processing layers;
Contribute to improving system reliability, code quality, and maintainability;
Participate in code reviews and collaborate closely with other engineers and product teams.
 

Requirements:
-5+ years of professional experience with Ruby on Rails, including production experience with large, established applications;
-Strong experience with Ruby on Rails 7.x;
-Solid knowledge of MySQL and/or PostgreSQL, including schema design, migrations, indexing, and query optimization;
-Strong experience with Sidekiq or similar background job processing tools;
-Experience building and maintaining RESTful APIs;
-Experience integrating third-party services and APIs;
-Strong testing experience with Minitest/RSpec and related testing tools;
-Experience with Git and pull-request workflows;
-Comfortable working with and improving a large, long-lived codebase;
-Good written English and clear communication skills.

Nice to Have:
Experience with JavaScript, Vue, Stimulus, or Hotwire;
Experience with HTML, CSS, and Sass;
Experience with Solr, Elasticsearch, or other full-text search technologies;
Experience with Stripe or other payment and billing integrations;
Experience with ActiveAdmin or similar admin frameworks;
Familiarity with Docker and Kubernetes;
Familiarity with CI/CD, including CircleCI or GitHub Actions;
Familiarity with AWS, particularly S3, CloudFront, or SNS;
Experience with monitoring and observability tools such as Prometheus or APM solutions;
 

Softsich is an international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced UI/UX Lead who’s ready to grow with us, strengthen our UX direction, and develop a team of designers.

You’ll combine design delivery with a continuous focus on improving the user experience — exploring user behavior, identifying opportunities, and taking UX initiatives from discovery to implementation and validation. We’re looking for someone who brings strong product thinking, a clear UX vision, and the initiative to uncover problems and drive improvements.

Your key responsibilities will include:

– Shaping and evolving the UX vision in close collaboration with the Head of Design, aligning priorities and contributing to the development of the design function.
– Leading design delivery and maintaining the quality of the team’s work.
– Proactively identifying UX problems and opportunities across user flows and customer journeys.
– Analyzing user behavior, funnels, drop-offs, and product metrics to inform design decisions.
– Combining UX research, customer feedback, support insights, and competitive analysis to define problems and formulate evidence-based hypotheses.
– Working with the team to design and validate solutions, leading key UX initiatives from discovery through implementation.
– Evaluating the impact of changes after release and using findings to guide further improvements.
– Introducing new interaction approaches and product improvements that address user needs.
– Developing UX thinking within the team through mentoring, regular 1:1s, and constructive feedback.
– Supporting designers with complex product challenges and helping them grow.
– Collaborating with Product, Development, Analytics, Customer Support, and other stakeholders to align and implement UX solutions.
– Partnering with the Team Lead Graphic Design to maintain visual consistency and a shared approach where product experience and brand intersect.

It’s a match if you have:

– Experience as a UI/UX Lead, Lead Product Designer, or Senior Product Designer with leadership responsibilities.
– Strong expertise in UX and product design, with an understanding of the full UX cycle: research, problem discovery, hypothesis development, solution design, implementation, and validation.
– Experience using UX analytics and behavioral data, including funnels, drop-offs, heatmaps, session recordings, and product metrics.
– The ability to combine quantitative and qualitative insights to support decisions.
– Experience conducting or coordinating UX research.
– Strong product thinking and the ability to design end-to-end user flows and customer journeys.
– The ability to define, communicate, and advocate for a clear UX vision.
– Experience in people management, mentoring, and designer development.
– Strong collaboration skills and the ability to build constructive relationships with cross-functional stakeholders.
– A high level of ownership, autonomy, and initiative, with the ability to take ideas through to implementation and measurable outcomes.
– An open, respectful, and constructive communication style.

Nice to have:

– Experience in high-frequency digital products.
– Hands-on experience with Hotjar, Amplitude, Mixpanel, Google Analytics, or similar tools.
– Experience with A/B testing and product experimentation.
– Experience working on large-scale products with complex conversion funnels.
– Experience establishing UX research or analytics processes.
– Experience working across multiple products or brands.
– A strong interest in emerging interaction patterns, AI, and product innovation.

We offer:

– Flexible schedule and remote format or an office in Kyiv / Warsaw — you choose.
– 20 paid vacation days, sick leave, maternity leave, and health insurance (for Ukraine- and Poland-based teammates; other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

The Role

We are looking for a versatile Senior AI Full-Stack Developer who can build, ship, and utilise cutting-edge AI builder platforms (OpenAI, Anthropic, AI Studio, Lovable, Base44, etc), cloud ecosystems (Vercel, AWS, etc), and backend tools (Supabase, Superwall, etc) to accelerate product development, and iterate on web and mobile-ready applications end-to-end, with a knowledge of modern frontend (Vue.js/Nuxt, Webflow) and backend (Python/Django, PostgreSQL).

 

Key Responsibilities

• Utilize AI-first development engines and platforms (OpenAI, Anthropic, Lovable, Base44, Vercel, Supabase, etc) to build, test, and iterate on features at lightning speed.
• Build, maintain, and optimize scalable web applications using Vue.js (2/3), Nuxt, Python (Django/DRF), and PostgreSQL.
• Design secure RESTful APIs, asynchronous tasks (Celery, Redis/RabbitMQ), OAuth flows, and third-party integrations including paywalls/monetization (Superwall) and payments.
• Deploy and manage services using Docker, Vercel, AWS (S3, RDS, CloudFront, SQS), and GitHub Actions CI/CD pipelines.
• Own features from technical requirements to testing, code reviews, release, and monitoring (Sentry).

Requirements

• 5+ years of software engineering experience across full-stack web and cloud applications.
• Hands-on experience with AI development frameworks, low-code/AI builders (OpenAI, Anthropic, Lovable, Base44), and modern backend services (Supabase, Superwall).
• Good knowledge of Vue.js (Vue 2/3, Nuxt 2/3/4), TypeScript/JS, HTML5/CSS3/Tailwind.
• Good knowledge of Python with Django / Django REST Framework, ORM, caching (Redis), and relational databases (PostgreSQL).
• Proficiency deploying on Vercel and AWS, containerizing with Docker, and managing CI/CD pipelines.
• Language: Professional English proficiency (B2+).

Nice-to-Have

• Experience migrating Webflow sites to Vue/Nuxt.
• Knowledge of payment gateways (Mollie, Stripe, PayPal), media/PDF processing, or WebSockets.
• Testing experience with Pytest, Jest, or Cypress.

We are looking for a Python Developer and OSS/BSS Integration Consulting to develop a connector for a major US telecom network automation orchestrator (OSS, Order Management, and Inventory ecosystem). The connector will serve as a mediator between the orchestration platform and a network security appliance developed by an Israeli startup and deployed in this network.

Requirements

• Proven experience in Python programming, including microservices, communication protocols, and databases.
• Background in BSS/OSS from Netcracker, Amdocs, Ciena, Salesforce, Cisco NSO is an advantage.
• Knowledge of FastAPI, REST, SOAP, and other APIs.
• Proficiency in Linux, Docker, and Kubernetes.
• Background in network automation and orchestration platform development is an advantage.
• Knowledge of network protocols (TCP/IP, BGP, OSPF, routing/switching) is an advantage.
• C1 English and strong communication & collaboration skills

We offer

• Remote work, mixed international team, cutting-edge technologies, and flexible working hours.
• The project that you are not ashamed to write about in your resume.
• High salaries and bonuses.
• Business trips to Israel (beach hotel, rented car).
• A friendly team with experienced mentors instead of bosses.

We build internal products and automation for our own teams to improve day-to-day business processes. Most tasks revolve around processing large datasets (millions of rows) and turning them into reliable, reusable outputs.

You'll work 50/50 between Python development and data work: building scripts/services and data pipelines, mainly with Pandas, plus some SQL and PySpark.

    What You'll Do

• Build internal tools and automation around data processing and reporting.
• Develop and maintain pipelines that ingest data from APIs and large files.
• Transform and validate data using Pandas; write clean, tested, maintainable Python.
• Use SQL mainly to extract data and for joins/aggregations when needed.
• Contribute to large-scale processing (PySpark/Spark) when applicable.

• Refactor and optimize existing scripts and pipelines; improve performance, readability, and reliability (tests/logging).

   

    What We're Looking For

• 2+ years of experience with Python in production.
• Strong Pandas: efficient transformations, joins/merges, memory/performance considerations.
• Solid engineering habits: tests, code review, debugging, and readable code.
• Working knowledge of SQL (MS SQL Server is our primary DB, but any RDBMS is fine).
• Comfortable with Linux and Git; daily tooling skills (e.g., VS Code).
• Excellent organizational and task management abilities.
• Self-motivated with the ability to work independently.
• Good written and spoken English communication skills.

    Nice to Have

• PySpark/Spark and/or Hadoop exposure; distributed processing concepts.
• Azure experience (storage/compute) or participation in on-prem → cloud initiatives; workflow orchestration is a plus.
• Data modeling fundamentals and basic ML understanding; а portfolio (GitHub/website) or examples of end-to-end projects/products (clean repo structure, README, tests) is a plus.

Location: Remote (EU or Ukraine preferred)

We’re building high-performing niche sites in iGaming verticals and are looking for an SEO with a business mindset.

This is not a junior role or a checklist SEO job. We’re seeking someone who’s already launched and ranked projects, understands how to find gaps and opportunities in SERPs, and knows how to scale them.

Key Requirements:

• 3+ years in SEO for Tier 1 markets
• Proven success ranking branded, competitive keywords
• Experience launching sites in iGaming or similar niches
• Understanding of both white-hat and more "aggressive" techniques (when appropriate)
• Experience with link buying, PBNs, and quality domain analysis (DR/traffic/relevance)
• Ability to identify promising brands/keywords and make decisions
• Strong analytical skills and hands-on testing mindset
• Comfortable managing external writers, linkbuilders, and tech resources

• English B1+ (you can write, research, and communicate clearly)

   

Bonus if you:

• Think in terms of profit per site, not just traffic
• Know how to rewrite or rebuild a site to hit top 3

• Have experience automating or delegating SEO workflows

   

What You’ll Do:

• Launch and scale niche sites targeting both branded and generic queries
• Create and execute content/link strategies
• Test ideas, analyze data, and iterate for growth
• Work closely with a lean, results-driven team
• Be measured by results, not hours
•  

This is a role for someone who wants skin in the game.
If you're tired of slow agency processes and want to build something profitable, reach out.

Requirements:

- Experience in IT (MUST HAVE), preferably in outsourcing.
- 2+ years of experience in B2B sales / business development.
- Clear understanding of the full enterprise B2B sales cycle (from outreach to deal closing).
- Proactive and independent mindset - ability to take full ownership without constant supervision.
- Advanced English proficiency.

Preferred:
- Background in IT outsourcing or outstaffing companies.
- Practical experience negotiating commercial terms (rates, SOWs, payment terms).
- Domain expertise in Logistics & Supply Chain or E-Commerce.
- Track record of attending international industry conferences and trade shows.

Responsibilities:

- Conducting discovery calls, identifying customer needs, and evaluating solution fit.
- Maintaining communication with leads throughout the entire sales cycle, including long-term nurturing.
- Preparing commercial proposals in collaboration with technical and delivery teams.
- Agreeing on commercial terms (rates, scope of work, payment terms).
- Managing the contracting process through to signing.
- Participating in industry events and conferences to expand the professional network.
- Reporting on pipeline status and activity outcomes.
 

Hi!
We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.

We are currently looking for a Facebook User Acquisition Manager for one of our businesses, Traffic7, who will manage and scale paid user acquisition campaigns in Meta for financial products..

Traffic7 is a project that creates and develops digital products and scales them through strong expertise in performance marketing.

You will work with the team to:

• Manage and scale campaigns in the financial niche on Meta: daily monitoring, optimization, and creative rotation.
• Maintain target CPL, EPL, and ROAS while increasing the budget; scale winning combinations.
• Formulate hypotheses for the creative department and launch ready-made creatives for testing.
• Test product hypotheses (targeting, funnel, form, landing page).
• Conduct regular analytics by cuts (campaigns, segments, sources) and turn it into decisions.
• Independently decide the fate of combinations — scale, improve, or disable — according to set thresholds.

• Weekly reporting: spend, leads, purchases, CPL, EPL, ROAS, status of directions.

   

You’re a great fit if you:

• Have 1.5+ years of practical experience in media buying.
• Have practical experience in media buying on Meta (mandatory): campaign structure, pixel, and CAPI.
• Are able to bring combinations to achieve clear unit economics and maintain CPL, EPL, and ROAS while scaling.
• Have experience with lead-gen funnels (click/install → form → lead).
• Have experience working with mobile applications.
• Have confident skills in analytics/trackers, consolidating data by source, and identifying discrepancies.
• Can formulate and prioritize hypotheses (creative and product), working with the creative department through briefs.

• Experience with additional sources (TikTok, Snapchat, etc.) is not mandatory, but will be a significant advantage.

   

Our hiring flow:

• Step 1: Pre-screen.
• Step 2: Interview.
• Step 3: Final interview.
• Step 4: Reference check.

• Step 5: Job Offer.

   

More than 7 opportunities we offer:

• Work and growth in an environment where you can launch, test, and develop new products, see your direct results, and influence them.
• Support for your career growth: compensation for external courses, conferences, English language classes and access to a corporate library.
• Flexible working hours (you can start your day between 8:00 and 11:00 Kyiv time).
• Office in Kyiv, coworking spaces in Lviv or Warsaw, or the option to work remotely — the choice is yours.
• 28 days of annual vacation, up to 30 days of sick leave with medical confirmation, plus all public holidays.
• Care for your health: medical insurance, a Mental Health program, and compensation for sessions with a psychologist.
• Ukrainian Victory Support program and other important social initiatives.
• Gifts for special occasions in your life and career.
• Compensation for equipment during blackouts.

We believe in pace, drive, and daily boosts — in our work, approaches, and ourselves.

Do you have relevant experience and are excited about this position? Send us your CV!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500−4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp strengthens its technical support expertise, we are looking for a Technical Customer Support Agent (English desk) to join an international B2B SaaS project. In this role, you will work with international customers, investigate technical issues, troubleshoot product behavior, and collaborate with engineering teams to ensure an excellent customer experience.

The working schedule is Monday-Friday, 09:00—18:00 CET or 13:00—22:00 CET, including a 1-hour break.

Your future responsibilities include:

• Handling and resolving technical customer inquiries via email, chat, and voice;
• Investigating and troubleshooting product-related issues, including email deliverability, automations, workflows, and analytics;
• Reproducing bugs step by step, gathering relevant technical information and logs, and preparing clear cases for engineering teams;
• Escalating complex technical issues to engineers and following cases through to resolution;

• Maintaining high support standards while meeting key performance indicators related to response time, resolution time, quality, and customer satisfaction.

   

Needed experience & skills:

• 6+ months of hands-on Technical Support experience with a B2B product;
• English B2+, both written and spoken;
• Experience working with helpdesk, CRM, or ticketing systems;
• Basic understanding of web technologies and technical troubleshooting;
• Ability to reproduce technical issues step by step and clearly document them for engineering teams;
• Ability to understand and work with basic technical information and logs;
• Strong problem-solving skills and genuine interest in investigating issues and getting to the root cause;
• Excellent communication skills and a customer-oriented mindset;
• Strong attention to detail, ownership, and ability to work independently;
• Proactive approach and willingness to continuously learn the technical aspects of a product.
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Nice to have:

• Previous experience supporting a B2B SaaS product;
• Basic understanding of APIs and webhooks;
• Experience working with CRM and ticketing platforms.
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Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Hybrid collaboration with a remote-first approach, with occasional presence in Warsaw when required by the project;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth, including potential development from Technical Support Agent to Senior Technical Support Agent, Quality Control, or Team Lead roles. 32% of our teammates obtained a new role during their first year of work in our company, and 86% of our Team Leads have been our Customer Support Agents in the past.
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Submit your resume and join our team!