Jobs at Djinni

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Strong Junior Java Developer to join our team in Lviv!

About the job:
It is a part of EveryMatrix platform that is responsible for collecting, storing, processing and utilizing hundreds of millions of transactions from the whole platform every single day. We develop Business Intelligent solutions, reports, 3rd party integrations, data streaming and other products for both external and internal use. The team consists of 35 people and is located in Lviv. We are looking for motivated, proactive developers willing to learn modern technologies, working in a challenging and fast-paced environment. You will be working in small cross-functional Agile teams responsible for the end-to-end development and component support using the You Build It, You Run It principle.

What You'll get to do:

• Extend and optimize the Rules Engine.
• Collaborate with cross-functional teams to deliver innovative solutions.
• Participate in code reviews and contribute to team knowledge sharing.
• Troubleshoot, debug, and resolve software defects and issues.
• Assist in designing and implementing new features.
• Develop unit and integration tests to ensure software quality.
• Document code, processes, and technical specifications.
• Stay up-to-date with Java best practices and emerging technologies.
• Support deployment and maintenance of applications in development and production environments.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.

What You need to know:

• Java Core: Deep understanding of collections, performance tuning, type systems, garbage collection, and exception handling.
• Multithreading & Concurrency: Expertise in managing asynchronous computations and ensuring thread safety.
• HTTP & RESTful Services: Strong experience in developing and consuming RESTful services.
• RDBMS & SQL: Proficiency in writing complex SQL queries and a solid understanding of RDBMS theory.
• Spring Boot: Practical experience with the Spring ecosystem, including a strong theoretical foundation.
• Apache Kafka: Proven experience with Kafka, including both practical application and theoretical knowledge.
• Unit/Integration Testing: Demonstrated ability to write testable code with adequate coverage.

Nice to Have:

• Experience with Docker & Kubernetes.
• Experience with the Google Cloud platform.
• Knowledge of Online Casino/Sports Systems.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that’s not all! We’re not just about numbers, we’re about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we’re all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Junior QA Engineer to join our team in lviv!

What You’ll get to do:

• Design, maintain, and execute test cases for APIs, web, and mobile applications.
• Perform functional, regression, and integration testing across services and applications.
• Work with API testing tools (Postman, REST Assured, or similar) to validate endpoints, requests, and responses.
• Apply basic OOP concepts when writing or maintaining automated tests.
• Execute manual testing for web and mobile apps (UI/UX, cross-browser, cross-platform).
• Participate in bug reporting, verification, and tracking in tools like Jira or Azure DevOps.
• Collaborate closely with developers to clarify requirements and reproduce issues.
• Support the QA team in building automation coverage and integrating tests into CI/CD pipelines.
• Contribute to QA documentation: test plans, test reports, and checklists.

What You need to know:

• Practical experience with API testing (REST, SOAP).
• Basic knowledge of HTTP, JSON, XML, and authentication methods (OAuth, JWT, API keys).
• 0.5 — 1 year of hands-on experience in web testing (desktop & responsive) and mobile app testing (iOS/Android).
• Familiarity with at least one programming or scripting language (Java, Python, JavaScript, C#).
• Understanding of basic OOP principles (inheritance, encapsulation, abstraction, polymorphism).
• Experience with bug tracking and test management tools (Jira, TestRail).
• Good communication skills and ability to work in a cross-functional team.

Here’s what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor’s note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we’re committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
 

We are looking for a passionate and dedicated Trainee Graphic Designer to join our team in Lviv!

What You'll get to do:

• prepare visual materials for new vendors/games
• improve visual materials for already existing vendors/games
• serve all other visual content needs within business unit
• manage EM community regarding visual assets for vendors/games

What You need to know:

• proficient work with Adobe Photoshop & Illustrator
• good knowledge of the basics of design: composition, color theory, and typography
• experience in editing images at different levels of complexity
• experience in creating visual content
• creativity, problem-solving skills, and compliance with deadlines
• intermediate English level

Nice to have:

• Basic knowledge of Figma
• familiarity with generative AI

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Senior Java Engineer (high-load product) 

Are you a Java Developer looking for new challenges? 
What about working with a high-profile client with millions of QPS? 
If you have experience developing high-performance distributed systems, this is the perfect opportunity to work on a new digital marketing management platform with a world-renowned client.
 
Project tech stack: 
Concurrency -  a high-load, low-latency system.
Cache: Aerospike, Memcached
Cloud: AWS, GCP
DB: PostgreSQL, Superset
Streams: Kafka, Kinesis
Data formats: Avro, Protobuf
Languages: Java, Scala, Python
 
About the project:
Our client is a leading streaming service based in the United States. With millions of users worldwide, its devices provide easy access to free TV, live news, sports, movies, etc. The client has an advertising business and also licenses its hardware and software to other companies.
 
Location:
Ukraine remote
 
Skills & Experience:
- 4 - 8 years of experience building large-scale and low-latency distributed systems
- B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
- Command of Java or C++
- Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
-Self-motivated individual with a high level of accountability and ownership
- Critical thinking and practical decision making
- Can do, results-oriented mindset
 
Will be a plus: 
- Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
- Experience with Big Data and cloud services such as AWS/GCP is a plus
Experience in the advertising domain is a big plus 

 Responsibilities
- Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications
- Own building features, driving directly with product and other engineering teams 
- Demonstrate excellent communication skills in working with technical and non-technical audiences 
- Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
- Be an evangelist for platform innovation and reuse 
- Deliver top-quality software in a timely fashion 

 

Great ideas move fast here — and yours could be next. TechMagic's Salesforce department is hiring a Marketing Manager who thrives on turning hypotheses into growth.

With 80+ certified Salesforce professionals and 12+ years of market experience, our team supports clients across the US, UK, and Europe — through both commercial consulting and Salesforce Nonprofit Cloud solutions for the charity sector.

We need a marketer who can build a strong, quality-driven pipeline and help scale two distinct but connected business lines.

If you want your work to directly move the needle on business growth — let's talk.

This role is ideal for you if you have:

• 2-3+ years of B2B / IT services marketing experience, with team management experience;
• Solid understanding of pipeline metrics — SQL, MQL, and funnel-stage conversions;
• Experience designing and running A/B tests and marketing hypotheses;
• Hands-on experience with CRM and marketing analytics tools (Salesforce is a strong plus);
• Ability to communicate at the business-stakeholder level — presenting results and plans persuasively;
• Self-driven, results-oriented, and comfortable managing multiple directions at once;
• Understanding of the non-profit sector as a plus.

• Level of English proficiency — Upper - Intermediate

   

What will your responsibilities be in this role:

• Hit target pipeline, SQL (Sales Qualified Leads), and MQL (Marketing Qualified Leads) numbers for both business lines;
• Formulate, prioritize, and test marketing hypotheses (channels, messaging, content formats, lead magnets);
• Analyze test results and scale effective approaches, quickly shutting down ones that don't work;
• Manage the marketing team: set goals, allocate tasks, develop skills, and oversee quality and deadlines;
• Partner with the business unit directors of the service and non-profit lines — align priorities, report on results, and sync marketing strategy with business goals;
• Build and optimize the marketing funnel from first touch to qualified lead;
• Coordinate with sales to ensure smooth lead handoff and feedback on conversion;

• Analyze the market, competitors, and target audience across both directions (B2B commercial and non-profit sector).

   

Interview stages:

•  Pre-screening with the Recruiter;
•  Interview with the Growth Marketing Manager;

•  Final interview with Business Unit Director and Head of Marketing.

   

What we propose: 

• Opportunity to work in a highly-skilled marketing team;
• Work from anywhere (fully remotely or in our office in Lviv, Kyiv or Krakow);
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance/sports compensation/ health check-up+flu vaccination at your choice;
• Education: regular tech-talks, educational courses, paid certifications, English classes;

• Fun: own football team, budget for team lunches, branded gifts.

   

  *Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.

   

We are looking for a Tender / Bid Manager to join our team and take ownership of finding and managing new business opportunities through RFPs, RFQs, tenders, and other procurement opportunities in the U.S. market.

The main focus of this role is to identify relevant opportunities, analyze requirements, determine whether we are a good fit, and coordinate the preparation and submission of competitive technical and commercial proposals together with our internal team.

What we are looking for

• 2+ years of experience in Project Management, Business Analysis, Presales, Business Development, or a related role in IT.
• Practical experience working with RFP, RFQ, RFI, or tender documentation.
• Experience analyzing requirements and assessing whether an opportunity is worth pursuing.
• Strong organizational and project coordination skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work with complex documentation.
• Strong analytical and structured thinking.

• English — at least B2+

   

Will be a strong plus

• Will be a strong plus
• Background in U.S. government procurement or work with public-sector clients.
• Familiarity with U.S. federal RFPs and procurement platforms.
• Background in IT outsourcing, software development, or technology companies.
• A background in Business Analysis, Project Management, Presales, or Business Development.
• Ability to prepare and present demos, PoCs, or solution concepts.

• Ability to support projects from proposal/award through delivery.

   

Location

U.S. or Canada

Remote position.

What you will do

RFP & Opportunity Research

• Monitor U.S. government procurement platforms and other relevant sources to identify suitable RFPs, RFQs, RFIs, and IT opportunities.
• Research and qualify potential opportunities based on our expertise, capabilities, previous experience, and available resources.
• Analyze RFP documentation, including scope of work, technical and business requirements, eligibility criteria, deadlines, and evaluation criteria.
• Assess whether the company meets the requirements and make Go / No-Go recommendations.
• Identify potential risks, gaps, and requirements that need clarification before submission.

• Maintain a structured pipeline of relevant opportunities and track their status and deadlines.

   

Proposal & Bid Management

• Coordinate the RFP response process from qualification through final submission, working closely with cross-functional teams throughout the process.
• Develop proposal plans, timelines, and internal deadlines in collaboration with the relevant team members.
• Work collaboratively with developers, designers, QA, PMs, technical specialists, and management to prepare proposals and ensure all requirements are addressed.
• Analyze and structure customer requirements into clear high-level functions and areas, helping the internal team understand the scope and key expectations. 
• Collect and structure the necessary technical, commercial, and company information.
• Coordinate the preparation of technical and commercial proposals, presentations, case studies, and other required documentation.
• Ensure that all requirements are addressed and that submissions are complete, accurate, and delivered on time.

• Analyze won and lost opportunities and provide insights that can improve future bid strategy.

   

Solution & Demo Preparation

• Work with the technical team to develop the proposed solution based on the customer's requirements.
• Coordinate the preparation of demos, prototypes, or proof-of-concepts when required.
• Help structure the company's vision and proposed approach for the customer.
• Prepare presentation materials and executive summaries.

• Participate in customer meetings, clarification sessions, and proposal presentations together with technical and management representatives.

   

Project Management - Plus / Potential Growth Area

Our primary focus for this role is RFP and Bid Management. However, experience in Project Management or Business Analysis will be a strong advantage. In case of a successful bid, there may be an opportunity to continue working with the project, supporting or taking ownership of its delivery together with the team.

This means the role can potentially grow from opportunity identification and proposal management into project delivery and client management.

Why join us?

• Work with U.S. government and enterprise technology opportunities.
• Have a direct impact on the company's business development and growth.
• Work closely with experienced technical and management teams.
• Have a high level of ownership and autonomy.

We are looking for a Technical Integrations Specialist to join our team. If you have hands-on experience with Keitaro, CRM integrations, landing pages, and understand postbacks and tracking infrastructure, we'd love to hear from you.

Responsibilities:

• Configure, maintain, and optimize the Keitaro tracker.
• Integrate Keitaro with CRM systems.
• Set up and test postbacks (S2S tracking).
• Work with landing pages and prelanders:
  • clean and optimize code;
  • add registration forms;
  • implement required technical changes.
• Test lead flow and ensure data is passed correctly through the entire funnel.
• Make sure all landing pages provided by media buyers are fully functional before launch.
• Troubleshoot and resolve technical issues related to tracking, integrations, and landing pages.

Requirements:

• Strong hands-on experience with Keitaro.
• Experience integrating CRM systems.
• Solid understanding of postbacks, S2S conversions, click IDs, and tracking.
• Basic knowledge of HTML, CSS, and JavaScript to modify landing pages.
• Experience working with landing pages and prelanders.
• Strong attention to detail and problem-solving skills.

If you're passionate about technical integrations, tracking systems, and affiliate infrastructure, we'd love to have you on our team. Send us your CV and let's connect! 🚀

We are a full-service digital agency founded in 2006. We focus on end-to-end solutions through three core areas: development, design, and marketing. Our work is driven by a data-first approach, and we actively advance AI capabilities – developing in-house AI products to streamline workflows and scale our clients' projects.
 

The number of projects has outgrown our capacity! We’re expanding our team and looking for a Senior Project Manager / Project Lead with fluent English, a broad professional perspective, and a high level of responsibility.
 

In this role, you will manage 2–3 projects simultaneously, make independent decisions, establish processes, and interact directly with business owners, CEOs, and CTOs of US-based companies.
 

Key Responsibilities:

• Project Management & Growth: Manage multiple digital projects simultaneously; manage timelines, quality, risks, and budget; contribute ideas; and transform client requests into testable hypotheses.
• Production Coordination: Lead the development and design teams through all project phases, from initial concept to release and support. Collaborate with marketing team and its managers to achieve the project’s overall goals. Work alongside analysts and make data-driven decisions.
• Client Service & Strategy: Conduct calls and correspond with top executives (CEO/CTO) from the US. Track statuses, manage expectations, and be able to say “no” in a well-reasoned manner if a client’s idea is detrimental to their own business.
• Process Optimization: Conduct team meetings, plan the team’s workload, and coordinate the effective work of specialists.
   

Requirements:

• Experience: At least 4 years of experience managing digital/IT projects, with a track record of simultaneously managing multiple projects while maintaining deep involvement in each. Experience working with native English-speaking clients (preferably within the e-commerce sector).
• English Proficiency: Fluent spoken and written English with a solid grasp of US business culture and communication standards.
• Broad Expertise: Clear understanding of development, design, and marketing processes to effectively collaborate with teams and make sound decisions.
• Data-Driven Mindset: Hands-on experience with analytics, understanding of A/B testing and product metrics, and a data-driven approach.
• AI Literacy: Practical experience leveraging AI tools across workflows to boost productivity.
• Ownership & Initiative: High level of autonomy, accountability, and readiness to make decisions that drive actual business outcomes.
   

What We Offer:

• 100% Remote, Full-time position with official employment.
• Projects where results are measured in actual business revenue, not just reports for the sake of reports.
• High level of decision-making freedom with zero micromanagement.

We are a full-service digital agency founded in 2006. We focus on end-to-end solutions through three core areas: development, design, and marketing. Our work is driven by a data-first approach, and we actively advance AI capabilities – developing in-house AI products to streamline workflows and scale our clients' projects.
 

The number of projects has outgrown our capacity! We’re expanding our team and looking for a Senior Project Manager / Project Lead with fluent English, a broad professional perspective, and a high level of responsibility.
 

In this role, you will manage 2–3 projects simultaneously, make independent decisions, establish processes, and interact directly with business owners, CEOs, and CTOs of US-based companies.
 

Key Responsibilities:

• Project Management & Growth: Manage multiple digital projects simultaneously; manage timelines, quality, risks, and budget; contribute ideas; and transform client requests into testable hypotheses.
• Production Coordination: Lead the development and design teams through all project phases, from initial concept to release and support. Collaborate with marketing team and its managers to achieve the project’s overall goals. Work alongside analysts and make data-driven decisions.
• Client Service & Strategy: Conduct calls and correspond with top executives (CEO/CTO) from the US. Track statuses, manage expectations, and be able to say “no” in a well-reasoned manner if a client’s idea is detrimental to their own business.
• Process Optimization: Conduct team meetings, plan the team’s workload, and coordinate the effective work of specialists.
   

Requirements:

• Experience: At least 4 years of experience managing digital/IT projects, with a track record of simultaneously managing multiple projects while maintaining deep involvement in each. Experience working with native English-speaking clients (preferably within the e-commerce sector).
• English Proficiency: Fluent spoken and written English with a solid grasp of US business culture and communication standards.
• Broad Expertise: Clear understanding of development, design, and marketing processes to effectively collaborate with teams and make sound decisions.
• Data-Driven Mindset: Hands-on experience with analytics, understanding of A/B testing and product metrics, and a data-driven approach.
• AI Literacy: Practical experience leveraging AI tools across workflows to boost productivity.
• Ownership & Initiative: High level of autonomy, accountability, and readiness to make decisions that drive actual business outcomes.
   

What We Offer:

• 100% Remote, Full-time position with official employment.
• Projects where results are measured in actual business revenue, not just reports for the sake of reports.
• High level of decision-making freedom with zero micromanagement.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including BetterMe, Welltech, Gismart, Boosters, Reface, and plenty of smaller apps that scale with us. We are currently looking for an IT Sales Manager (Account Executive).

KEY RESPONSIBILITIES:
• Closing deals
• Conducting demos (presentations) during online meetings;
• Selling the functional capabilities of the Reteno platform to potential clients;
• Identifying needs and assessing the potential of leads;
• Crafting well-structured commercial proposals;
• Maintaining accurate and organized work within internal systems and CRM.

SKILLS AND EXPERIENCE:
• Proven track record of closing deals in the B2B software space;
• Strong ability to achieve results;
• Consistently meeting monthly and quarterly sales targets;
• Proficient in English at an Upper-Intermediate (B2) level and continuously improving;
• Committed to the ongoing development of hard and soft skills.

WOULD BE A PLUS:
• Experience working with mobile applications.
• A solid understanding of digital marketing.

WE OFFER:
• Flexible 8-hour work schedule, Mon-Fri.
• Opportunity to work remotely or with a hybrid schedule.
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs;
• An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams. 

We are looking for a skilled .NET Developer to join the team working on a modernization project for the Hearing Aids IT Department. You will be part of a collaborative Scrum team, focusing on developing cloud-based solutions using Microsoft Azure and .NET technologies. This remote position offers the flexibility to work from anywhere while contributing to impactful projects.

Your tasks:
 

1. Participating in the development of a cloud-based solution that modernizes a legacy system
2. Collaborating with developers, architects, and application specialists to understand technical requirements
3. Implementing Infrastructure as Code using Bicep to streamline deployment processes
4. Developing and maintaining CI/CD pipelines using YAML and Azure DevOps
5. Quickly understanding existing solutions and codebases to contribute effectively
6. Working independently while ensuring effective collaboration within the Scrum team

Requirements:
 

1. Minimum 4 years of experience in software development with a strong focus on .NET and C#
2. Solid experience with Microsoft Azure Cloud services and solution development
3. Hands-on experience with Infrastructure as Code using Bicep
4. Proficiency in working with YAML-based CI/CD pipelines, particularly in Azure DevOps
5. Ability to quickly understand existing solutions and codebases
6. Comfortable working independently while collaborating effectively within a Scrum team
7. Advanced level of English
8. Tax residency in Ukraine is required

Nice-to-have requirements:
 

1. Basic experience with TypeScript
2. Familiarity with modern frontend frameworks like React.js or Angular

LOCATION: Ukraine (remote), Poland (remote), Uzbekistan (Hybrid)

POSITION DESCRIPTION:

We are seeking a skilled DevOps Engineer to join our team. 

In this role, you will design and implement innovative cloud service offerings, streamline development and deployment processes, and enhance system reliability and security. Your main tasks will include automating infrastructure, optimizing performance, and ensuring scalability for millions of users. 

You will have the opportunity to work with cutting-edge technologies and collaborate with a team of experts across different domains. This position offers room for professional growth, exposure to complex cloud systems, and the chance to contribute to innovative projects that impact multiple industries. 

MINIMUM EXPERIENCE: 

3+ years of experience in DevOps / SRE or a related field

EDUCATION:
BS or MS in Math, Computer Science, Engineering 

REQUIREMENTS: 

Microsoft ecosystem & cloud platforms:

• Microsoft Azure DevOps configuration, support and maintenance
• Microsoft Azure Services (AI Services) configuration, support and maintenance
• Microsoft Copilot Studio (agents deployment and configuration)
• Ability to create and manage CI/CD pipelines for Microsoft low-code services (Power BI, Dynamics PO/ATS, Power Automate)
• AWS services configuration, support and maintenance

CI/CD, DevOps tooling & AI-assisted development:

• Experience in defining and building CI/CD processes, working with common CI/CD tools, including Jenkins configuration, support and maintenance
• SonarQube configuration, support and maintenance (code quality/static analysis in CI/CD)
• Secure SDLC practices integrated into CI/CD pipelines
• AI tools and services integration in CI/CD pipelines
• GitHub Copilot usage and configuration

Infrastructure, systems & general engineering practices:

• Experience with infrastructure as code and configuration management tools and cloud automation
• Experience with container-based technologies (general containerization and orchestration experience)
• Good understanding of networking and security concepts
• Experience in Linux Systems Administration, scripting, and troubleshooting in a production environment
• Web services/application configuration and deployment
• Python programming language
• Redmine configuration and maintenance

• Proactive contribution to project needs

• Excellent problem-solving skills, along with the ability to work independently

   

NICE TO HAVE: 

• Relevant certifications (e.g., AWS Certified DevOps Engineer, Kubernetes certifications) 
• Experience with microservices, serverless architecture 
• Knowledge of monitoring and logging tools (Prometheus, ELK Stack, Grafana) 
• Knowledge in Jenkins, Groovy, CDK 
• Experience with scripting using languages as Python, Go , PowerShell, etc

• A passion for everything performance, observability, availability, scalability, and security with experience owning and delivering projects using Agile methodologies 

   

DUTIES: 

• Design and implement new service offerings on top of a strong cloud foundation 
• Support development teams in leveraging our larger machine learning operations (MLOps) 
• Drive the design, implementation, and management for expanding observability infrastructure, keeping up to date with new technologies 
• Lead sustainable incident response, blameless postmortems, and production improvements that result in direct business opportunities 
• Collaborate with software development and the infrastructure team to design, implement, and maintain multiple business offerings 
• Automate deployment, scaling, and management of infrastructure using modern DevOps tools and practices
• Monitor and optimize system performance, troubleshoot issues, and implement solutions. 
• Manage and secure cloud-based environments (AWS) 
• Implement and maintain configuration management and infrastructure as code (IaC) using Terraform
• Collaborate in designing and implementing security best practices throughout the development and deployment pipelines 
• Take part in periodical On-Call responsibilities, alongside your fellow team members 

• Define and document best practices across all pillars of DevOps/SRE 

   

COMPENSATION & BENEFITS: 

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Hybrid work mood 
• Paid vacation, sick days, and more 

We are looking for a highly experienced Affiliate Marketing professional with a strong reputation, deep industry knowledge, and an extensive network across the affiliate marketing ecosystem.

This is not a traditional Affiliate Manager role.

Your mission will be to build and lead a distributed network of remote Affiliate Ambassadors who can introduce, promote, and sell our product to affiliate marketers, media buyers, affiliate teams, agencies, and other relevant players across the industry.

The Role

We are building a product specifically designed for the affiliate marketing industry and want to scale its distribution through people who already understand this market from the inside.

We are looking for someone who has spent years in affiliate marketing and knows:

• who the serious players are;
• where the strongest affiliate communities are;
• how affiliate teams operate;
• how media buyers make purchasing decisions;
• how relationships and reputation work in this industry;
• and, most importantly, how to recruit people who already have access to these networks.

Rather than building a traditional centralized sales team, you will create a distributed ambassador network consisting of experienced affiliate managers, former affiliate managers, industry connectors, community members, and other well-connected professionals.

Each ambassador will leverage their own relationships and network to generate customers.

Your responsibility is to build this network into a scalable acquisition channel.

What You Will Do

Build the ambassador network

Identify and recruit experienced affiliate managers and other well-connected people across key affiliate marketing markets and communities.

Create the operating model

Define how ambassadors work: territories or communities, lead ownership, attribution, commissions, incentives, reporting, communication, and performance expectations.

Activate existing industry relationships

Use your own network to recruit the first generation of ambassadors and establish credibility for the program.

Train ambassadors

Make sure every ambassador understands the product, its value proposition, ideal customer profile, positioning, objections, and sales process.

Drive performance

Track activity, introductions, qualified leads, conversions, revenue, and ambassador productivity.

Expand internationally

Build coverage across the most relevant affiliate marketing geographies, communities, conferences, agencies, media-buying teams, and traffic verticals.

Create a network effect

Your ultimate goal is not simply to manage affiliates yourself. It is to build a structure where strong people continuously bring in new customers — and where the ambassador network itself becomes a competitive distribution advantage.

Who We Are Looking For

You are likely a strong fit if you:

• Have 5+ years of hands-on experience in affiliate marketing
• Previously worked as a Senior Affiliate Manager, Head of Affiliates, Affiliate Director, Business Development Lead, or similar
• Have an extensive personal network within the affiliate marketing industry
• Personally know affiliate managers, media buyers, team owners, agencies, networks, and other industry decision-makers
• Understand the major affiliate verticals and how their ecosystems differ
• Have attended and built relationships through major affiliate conferences and communities
• Are comfortable recruiting, motivating, and managing people remotely
• Understand performance-based compensation and partner economics
• Can turn personal relationships into a structured and scalable distribution system
• Think like an entrepreneur rather than a corporate employee

What Success Looks Like

During the first stage, you recruit a core group of high-quality ambassadors from your existing network.

You then develop a repeatable model for recruiting, onboarding, activating, and managing them.

As the program scales, we expect to have dozens — and potentially hundreds — of active ambassadors globally, each with access to their own affiliate marketing networks.

The result should be a decentralized sales engine capable of generating a predictable flow of qualified customers.

Why This Role Is Different

We are not looking for someone to manage an existing affiliate program.

We are looking for someone who can build the distribution network itself.

If you have spent years in affiliate marketing, know the right people across the industry, and believe you can turn that network into a global sales force, we want to talk to you.

Your network is the starting point. Your ability to turn it into a scalable organization is the job.

About the role

We’re looking for a hands-on CRM & Retention Manager to build and optimize player lifecycle communication across Tier-1 markets, with a strong focus on Canada.
You’ll work directly in Smartico, launch retention campaigns, manage segmentation and gamification, and improve player engagement through data-driven decisions.

Responsibilities

• Build, launch, and optimize CRM campaigns in Smartico.
• Create player segments based on lifecycle stage, behaviour, and value.
• Manage Email, SMS, Push, In-App, and triggered communication.
• Build and optimize retention, reactivation, churn-prevention, and VIP flows.
• Configure bonuses, promotions, tournaments, and gamification mechanics.
• Monitor CRM performance: Retention Rate, CR, ARPU, Bonus Cost, Bonus ROI.
• Run A/B tests and improve campaigns based on results.
• Work with Product, BI, Design, Support, and other teams on CRM initiatives.
• Maintain CRM documentation and campaign logic.

• Identify opportunities to improve player engagement and LTV.

   

Requirements

• 2+ years of CRM/Retention experience in iGaming.
• Hands-on Smartico experience is a must.
• Experience across Tier-1 markets
• Strong understanding of segmentation and player lifecycle.
• Experience with retention, reactivation, bonus, and promotional campaigns.
• Understanding of key CRM metrics: D3/D7/D30 Retention, CR, ARPU, Churn, Bonus ROI.
• Strong analytical mindset.
• Experience working with A/B testing and campaign optimization.
• English B2+.
• High ownership, reliability, and execution speed.

Nice to have

• Tier-1 experience, especially Canada.
• Experience with Customer.io, SendGrid, or similar tools.
• Power BI/SQL knowledge.
• Experience with gamification mechanics.
• Experience working closely with Product teams.

What we offer

• Remote-first setup with flexible hours.
• Direct access to decision-makers and fast feedback loops.
• Autonomy and visible impact on product metrics.
• Paid vacation and sick leave.
• Performance-based salary review.
• Opportunity to grow inside a fast-scaling Tier-1 product.

Hiring process

1. HR Interview
2. Interview with the CRM/Retention Lead and Head of Growth

Apply: send your CV and a short note on your experience with Tier-1/Smartico and your salary expectations.