Jobs at Djinni

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
• Game Development – browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
• Digital Advertising – high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership – shaping direction, making decisions, and seeing their work turn into real impact. Now, we are looking for a Business development manager to drive advertiser acquisition and revenue growth of our Digital Marketing ecosystem. In this role, you will own the full sales cycle, build long-term partnerships with advertisers, and actively contribute to the global scaling of our advertising products in the programmatic and Web3 space.

Requirements:
• 2+ years of experience in Programmatic Sales, ideally within an ad exchange or ad network, proven track record of working with leading SSPs and DSPs;
• Experience with content distribution, PR, and influence marketing;
• Solid understanding of digital advertising CPM/CPC/CPA, programmatic buying, RTB, attribution models;
• Strong prospective skills: email outreach, LinkedIn sales, cold calls, networking;
• Excellent negotiation and communication skills, ability to close deals;
• Goal-oriented, proactive,self-driven personality with consistent follow-up habits;
• Strong organizational skills, acute attention to detail, with the ability to multitask;
• Interest in crypto and web3;
• Upper-intermediate English.

Responsibilities:
• Handling all incoming requests from new users;
• Manage the full sales cycle: from prospecting, outreach, qualification, product demo, proposal creation to deal closing;
• Arrange online/offline meetings with prospective clients;
• Ensure clear visibility and management of the sales pipeline via CRM systems and reporting tools;
• Maintain CRM: update deal stages, log activities, prepare forecasts, and reports;
• Tack KPIs, refining sales strategies to improve performance and outcomes;
• Readiness to represent the company at global Programmatic and AdTech events;
• Presence and foster strategic partnerships.

Nice to have
• Interest in crypto news;
• Sense of humor;
• Attention to details.

Hiring process:
• Intro call with a Recruiter — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build – and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.
Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine – delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you – send your CV and join us.
Let’s foster the world together!

We are looking for an experienced IT Specialist to join our production site in Norway and support day-to-day IT operations in a fast-paced manufacturing environment. This role is ideal for someone who enjoys hands-on technical work, independently managing on-site IT processes, and supporting both production and office teams.

Responsibilities

• Configure, prepare, and maintain IT equipment including laptops, phones, printers, monitors, and peripherals
• Handle receiving, issuing, tracking, and inventory management of IT assets
• Support employees with hardware, software, connectivity, and access-related issues
• Work closely with the production team and support MES (Manufacturing Execution Systems)
• Maintain accurate inventory and reporting records in Excel or asset management systems
• Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
• Troubleshoot Windows environments, networking issues, VPN connections, and production-line IT incidents
• Coordinate with IT, engineering, procurement, and operations teams
• Support printer setup and maintenance, including label printers (nice to have)
• Work independently on-site without constant remote team supervision

Requirements

• 3+ years of experience in IT Support, IT Operations, or IT Asset Management
• Experience with configuring and supporting:
  • Laptops and desktops
  • Mobile devices
  • Printers and peripherals
• Hands-on experience with:
  • Windows 10/11
  • Basic Windows Server administration
  • Active Directory (users, groups, permissions)
  • Microsoft 365 / Office 365 (Outlook, Teams, OneDrive, SharePoint)
• Understanding of:
  • DNS, DHCP, TCP/IP
  • VPN connections
  • Basic cybersecurity principles
• Experience with:
  • Remote support tools (RDP, AnyDesk, TeamViewer)
  • Jira Service Management or similar Service Desk tools
  • Knowledge base systems such as Confluence
• Experience in a manufacturing or production environment is a strong advantage
• Familiarity with MES systems is highly desirable
• Strong organizational skills and attention to detail
• Good communication skills and ability to work with cross-functional teams
• English — Intermediate+ level or higher

Nice to Have

• Experience supporting production-line IT infrastructure
• Experience working with label printers
• Experience in independent on-site IT operations

What We Offer

• Opportunity to work in an international production environment in Norway
• Stable full-time cooperation
• Hands-on and impactful role with ownership over local IT operations
• Fast hiring process and quick start opportunity

We are looking for a Senior Dynamics 365 Field Service Specialist to join us for a client project. This role is ideal for someone with strong hands-on expertise, solid functional understanding, and the ability to take ownership of key solution areas.

What You’ll Do

• Configure Dynamics 365 Field Service solutions
• Work with work orders, scheduling, resources, crews, assets, inventory, and mobile scenarios
• Translate business requirements into functional solution designs
• Lead fit-gap analysis and process mapping
• Extend Field Service using Dataverse, Power Apps, and Power Automate
• Support integrations with other business systems and data sources
• Propose practical, scalable, and maintainable solution approaches
• Communicate clearly with business, technical, and senior stakeholders
• Support testing, documentation, validation, and user adoption
• Contribute to AI-assisted delivery where relevant

What We’re Looking For

• Strong hands-on experience with Dynamics 365 Field Service
• 6+ years of experience with Dynamics 365 CE, Dataverse, or Microsoft Business Applications
• Experience with Power Platform
• Deep understanding of work order lifecycle, scheduling, resource management, asset management, inventory, and Field Service Mobile
• Experience with functional design, requirements gathering, fit-gap analysis, and process modelling
• Understanding of integrations with Dynamics 365 and external systems
• Ability to work independently and take ownership in a client-facing role
• Strong analytical thinking and structured problem-solving skills
• Excellent English communication skills

About us

We build AI-powered solutions that solve real business problems. You’ll work with the latest technologies and implement production-grade AI features, including RAG pipelines, agentic and multi-agent workflows.

Responsibilities

• Solve engineering problems related to process automation, knowledge systems, and agentic / multi-agent architectures.
• Design, build, and maintain AI-powered features that go beyond basic LLM API calls.
• Develop backend services using Node.js (Express, Fastify, or NestJS).
• Implement and iterate on RAG pipelines (retrieval strategies, chunking, evaluation, quality improvements).
• Integrate external APIs, payment systems, and authentication flows.
• Design clean REST APIs and ensure reliable client–server communication.
• Work with PostgreSQL.

Requirements

• Strong problem-solving mindset, creativity, and ability to learn quickly.
• Solid Node.js experience in production (2+ years).
• Practical experience and strong interest in LLM-based systems, not just simple ChatGPT-style wrappers, including:
  • RAG
  • LangChain (bonus: LangGraph, LangSmith)
  • Prompt engineering
• Understanding of backend fundamentals: APIs, databases, performance, and debugging.

Nice to have

• Experience with Python and FastAPI.
• Redis, queues, caching.
• AWS or GCP familiarity.
• CI with GitHub Actions.
• Monitoring and tracing tools (Prometheus, Grafana, OpenTelemetry).

What we offer

• Competitive salary and bonuses
• Remote-first culture
• Flexible schedule
• Open-minded, results-driven environment
• Product ownership and impact

Thank you for your interest to the role!

We are Ukrainian bank, part of global German bank Deutsche Bank. 

Location: Kiev

Position Overview

Since 2009, JSC "Deutsche Bank DBU" (Deutsche Bank Ukraine) operates as corporate bank in Ukraine, subsidiary of Deutsche Bank AG, and offers a full range of corporate banking products and services to its clients, i.e. subsidiaries of multinational companies and top tier local corporates.

We are looking for a Technology Service Analyst

Are you passionate about technology and eager to start a career in IT Support? In this role, you will play a key part in delivering high-quality technical support and services to internal teams within the bank. You will have the opportunity to develop problem-solving skills, collaborate with global IT teams, and gain hands-on experience with banking applications and IT infrastructure. If you enjoy troubleshooting, learning new technologies, and working in a dynamic environment, this could be the perfect opportunity for you!

Your key responsibilities

• Ownership of local applications including end-to-end responsibility for application setup from regulatory and DB policies requirements.
• Perform L1/L2 support for IT end-user locally (in-person) or by engaging Global teams.
• Monitor and manage incidents through an IT service management platform.
• Collaborate with IT teams to implement system updates, patches, and upgrades.
• Management/supporting of local IT infrastructure/application related projects including regulatory driven.
• Physical visits to Data Centers and offices to troubleshoot equipment as needed.
• Ensure compliance with bank policies, regulatory requirements, and security protocols.

• Create and update documentation on the use of IT systems.

   

Your skills and experience

• Providing technical support to users (remotely and in the office, Windows 10/11).
• Windows Server 2016/2019, basic administration skills.
• Installation, configuration, testing and maintenance of local application software.
• Working with SQL queries (basic knowledge).
• Oracle (basic knowledge).
• Administration and support of the core banking system (B2).
• Unix skills would be a plus.
• Office 365 (advanced user).
• Understanding of Networks and rules.
• Ability to clearly articulate technical/IT related topics.
• Be flexible – as the role offers flexible hours, occasional overtime or weekend work might be required to support critical IT operations. Rest assured, you will be compensated accordingly.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Native-level proficiency in Ukrainian and professional-level proficiency in English.

   

What we will offer you

• Opportunity to develop career within a Global International Bank.
• Opportunity to enhance your technical skills.
• Be part of active, professional, and winning team.
• An environment that encourages networking and collaboration across functions and businesses.
• Flexible working arrangement (i.e. remote work condition).
• 28 days of paid annual leave.

• Well-being programs. That’s why we’ve partnered with OpenUp to offer professional mental health support. Learn more.

   

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Sinova Development is growing fast, and we’re currently looking for a skilled Middle Business Analyst / Project Manager who can help us scale our delivery processes and work closely with cross-functional development teams.

We work with startups, fast-growing companies, and enterprise clients, helping them turn ideas into scalable digital products.
 

🔎 Who We’re Looking For

• 3+ years of experience as a Business Analyst, Project Manager, or hybrid BA/PM role
• Experience managing multiple teams in parallel (3+ teams with 3+ specialists in each): iteration planning, prioritization, and execution tracking
• Strong understanding of Agile/Scrum/Kanban workflows
• Ability to decompose complex business requirements into structured tasks and documentation
• Strong communication skills with both technical and non-technical stakeholders
• Experience writing:
  • User stories
  • Acceptance criteria
  • Business rules
  • Validation rules
• Ability to identify missing details and ask clarification questions proactively
• Experience explaining requirements clearly to development teams

🛠 Practical Skills & Tools

Jira

• Structuring epics, stories, tasks, subtasks, and improvements
• Backlog refinement and prioritization
• Working with labels, templates, and workflows

Confluence

• Organizing project documentation
• Building structured pages, tables, and specifications

Diagramming & Flows

• Miro / Lucidchart / Figma
• User flows
• Process diagrams
• Mind maps

AI Productivity Tools

• ChatGPT / Claude / Gemini
• Using AI tools for:
  • drafting user stories
  • refinement summaries
  • meeting notes
  • acceptance criteria
  • documentation improvements
  • simple wireframe ideas

⭐ Nice to Have

• Basic understanding of API documentation (Swagger/OpenAPI)
• Experience with WBS estimation techniques
• Ability to support sprint planning and timeline preparation
• Basic risk management and blocker identification
• Experience coordinating small teams or cross-team dependencies
• Experience with Israeli clients or Hebrew documentation
• Ability to facilitate short internal/client sync meetings
   

📌 Responsibilities

• Gather and formalize business requirements
• Describe business processes and user flows
• Break down goals into actionable tasks and iterations
• Manage priorities, dependencies, and execution progress
• Support sprint planning and backlog refinement
• Maintain clear and structured project documentation
• Collaborate closely with developers, QA engineers, and stakeholders
• Track blockers, risks, and delivery progress
• Prepare summaries and updates for internal and client meetings
• Help improve internal delivery and documentation processes
   

🧠 Soft Skills We Value

• Clear and structured communication
• Active listening and analytical thinking
• Problem-solving mindset
• Ability to prioritize effectively
• Expectation management
• Adaptability in fast-changing environments
• Organizational discipline
• Empathy and team collaboration
• Initiative and ownership mindset
   

🎁 What We Offer

• Fully remote work format
• Flexible and healthy working environment
• Career growth opportunities inside a fast-growing company
• Direct collaboration with founders and technical leadership
• Exposure to international AI and SaaS projects
• Friendly team and transparent communication
• Paid vacation and sick leave
• Long-term professional development support
• Opportunity to work on products used globally
   

🧩 Hiring Process

1. Recruiter Interview
2. BA + PM Interview
3. Final Interview with CEO/CTO
4. Offer

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

About the Role

Solidgate builds financial infrastructure for fast-growing internet businesses worldwide. Our platform processes millions of payments daily and operates in a highly regulated fintech environment, where security is a core product requirement — not an afterthought.
 

Our engineering organization builds and scales a complex cloud-native platform with over 120 microservices. As the company continues to grow, we are strengthening our security organization and introducing a dedicated Application Security Engineer role.
 

The mission of this role is to keep our business and revenue safe by building security into the way we develop software — from early design decisions to CI/CD pipelines and live production systems.
 

This is a hands-on Application Security role focused on embedding security into the software development lifecycle and reducing real product risks.
 

You will work closely with engineering teams to:

• design secure application architectures
• improve secure coding practices
• detect vulnerabilities early in the development lifecycle

• continuously improve application security as part of everyday engineering work

   

You will have a direct impact on how secure software is built across a large microservices ecosystem, influencing standards, tooling, and engineering culture.
 

Explore our technology stack ➡️ here (https://solidgate-tech.github.io/)

 

What You Will Own

As an Application Security Engineer, you will be responsible for application-level security across our fintech platform, including:
 

• Building and maintaining secure coding standards and supporting their adoptionl across development teams
• Conducting threat modeling during architecture and design stages
• Implementing and improving application security testing, including: SAST, DAST, Dependency and secrets scanning, CI/CD security checks
• Performing regular application security assessments and maturity evaluations (OWASP ASVS, OWASP SAMM)
• Managing the full vulnerability lifecycle: triage, prioritization, remediation support, and validation
• Supporting external penetration testing and Bug Bounty programs
• Identifying and mitigating security risks in cloud environments and CI/CD pipelines
   

You are a great fit if you have

• At least 2 years of experience in Application Security or Product Security
• Hands-on experience with OWASP Top 10 vulnerabilities
• Practical experience with: secure code reviews, threat modeling, SAST and DAST tools and their integration into CI/CD pipelines
• Strong understanding of web application and API security
• Ability to communicate clearly with engineers and work as a partner rather than a blocker
   

Nice to Have

• Experience with container security and cloud security tooling
• Familiarity with DevSecOps and shift-left security practices
• Experience automating application security processes
• Background as a software engineer or close collaboration with development teams
  
   

Why Join Solidgate?
 

Build security that matters. Lead initiatives that define how security is embedded into our software development lifecycle across multiple teams and products.

Your expertise counts. Enjoy real autonomy — propose, test, and implement security practices and tooling that directly improve product resilience and reduce risk.

Room to experiment. Apply modern AppSec, automation, and shift-left approaches with full support from engineering and security leadership.

Impact & visibility. See the results of your work directly in more secure products, fewer vulnerabilities, and stronger engineering practices.

Collaborative environment. Work side by side with experienced, curious engineers who treat security as a shared responsibility and value partnership over gatekeeping.

The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Kyivstar Big Data team is seeking a detail-oriented and results-driven Campaign Manager to lead the planning, execution and optimization of targeted and triggered campaigns across telecom and digital channels to achieve customers’ goals.

Responsibilities:
•    Collaborate with clients to gather and translate business needs into campaign requirements, including objectives, target segments, messaging flows, KPIs and timelines
•    Manage the full campaign lifecycle: design, setup, execution, and ongoing support
•    Monitor campaign performance and apply data-driven adjustments to improve results
•    Create campaign performance reports, user engagement analyses, and customer success case studies
•    Provide consultation and training to clients, partners, and internal teams on best practices for campaign design, targeting and management

Requirements:
•    At least 2 years of experience in a media agency or in-house marketing role (e.g., Media Manager, Campaign Manager)
•    Experience working with databases, marketing analytics and performance reporting
•    Familiarity with marketing effectiveness analysis, lead generation and financial performance indicators
•    Hands-on experience with marketing automation tools and processes
•    Advanced MS Excel skills (Pivot Tables, VLOOKUP, etc.)
•    Basic knowledge of SQL (joins, subqueries, aggregation functions) is a strong plus
•    Understanding of CRM systems integration for campaign execution
•    Strong analytical mindset, attention to detail, and ability to manage multiple campaigns in parallel

We offer: 
•    A unique opportunity to work with the largest and most trusted mobile operator in Ukraine
•    Remote work format with the option to visit our Kyiv office
•    Competitive salary and annual performance-based bonus
•    Paid sick leave and vacation
•    Flexible working hours
•    Comprehensive medical and life insurance
•    Great opportunities for professional development and career growth
•    Friendly, collaborative and innovation-driven team culture

Your Role

Key responsibilities in your new role

 

• Develop test automation for cross-platform desktop applications used to communicate with embedded devices
• Contribute to the DevOps operations e.g. configuring of CI/CD pipelines
• Contribute to delivering world-class software in a product company environment
• Take part in building the Internet of Things technology revolution

Your Profile

Qualifications and skills to help you succeed

 

• A University or Technical school degree in Electrical/Electronic Engineering, Computer Science, or a similar field of study
• At least 3 years of experience in software development and validation
• Experience with system-level design including architecture, hardware, software, firmware, and algorithms
• Knowledge of Python and Bash scripting, having C++/C is a plus
• Knowledge of CI/CD and (Jenkins/GitLab CI), containerization
• Understanding of Agentic AI workflow as a plus
• Fluency in English

Responsibilities:

- Search for relevant ecosystem, partnership, and collaboration opportunities

- Prepare and submit applications for ecosystem programs and initiatives

- Communicate with ecosystem teams, partners, and external stakeholders

- Organize deadlines, documentation, spreadsheets, and reporting

- Track ongoing programs, follow-ups, and partnership status

- Research new initiatives and opportunities across the Web3 industry

- Coordinate internally to collect required information and materials

Requirements:

- Previous experience in Web3 is required

- Strong English communication skills

- Ability to manage multiple tasks and deadlines

- Experience working with spreadsheets, documents, and online tools

- Understanding of the Web3 ecosystem and interest in blockchain technologies

Nice to Have:

- Experience with ecosystem programs, grants, partnerships, or community coordination

- Familiarity with crypto projects, L1/L2 ecosystems, or validator infrastructure

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of passionate professionals working with cutting-edge technologies. With us, you'll find a creative approach to complex challenges, efficient project management, and a culture of continuous growth.
 

Requirements:

- Basic to intermediate knowledge of HTML/CSS, JavaScript, and TypeScript
- Familiarity with or hands-on experience in Node.js using Express.js and/or Nest.js frameworks
- Understanding of networking principles: RESTful API design and HTTP/HTTPS protocols
- Familiarity with GraphQL APIs
- Basic understanding of databases: MongoDB, Redis, MySQL, PostgreSQL
- Eagerness to learn ORM tools such as Mongoose, Prisma.js, TypeORM, and Sequelize
- Familiarity with Git version control and GitHub in collaborative environments

What We Offer

- Flexible working hours
- Official employment with a competitive salary based on your experience and skills
- Open positions from Trainee to Middle — grow with us
- English language courses to support your professional development
- Modern office with high-quality equipment and a comfortable workspace
- Friendly and supportive team that encourages both professional and personal growth
- The opportunity to work on exciting and innovative projects

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of passionate professionals working with cutting-edge technologies. With us, you'll find a creative approach to complex challenges, efficient project management, and a culture of continuous growth.

Requirements:
- Front-End:

    - Solid understanding of JavaScript and TypeScript
    - Experience with React and Next.js
    - Familiarity with Redux / React Redux for state management
    - Experience working with REST API and HTTP methods

- Back-End:
    - Familiarity with Node.js and experience with Express.js and/or Nest.js frameworks
    - Hands-on experience or understanding of GraphQL APIs
    - Basic knowledge of databases: MongoDB, Redis, MySQL, PostgreSQL
    - Familiarity with ORM tools: Prisma.js, TypeORM, or Sequelize

- General:

    - Proficient use of Git in collaborative environments
    - English at B1–B2 level (reading documentation, team communication)

What We Offer:

- Flexible working hours
- Official employment with a competitive salary based on your experience and English proficiency
- Open positions from Trainee to Middle — we invest in your growth
- English language courses to support your professional development
- A modern, well-equipped office with a comfortable workspace
- A friendly team that supports both your professional and personal development
- Hands-on experience with real innovative projects from day one

We're IG Talents - a young recruiting agency focused exclusively on iGaming. We help companies hire from Junior to C-level: operators, platforms, game providers, and the whole iGaming ecosystem.

We are looking for a strong Head of Sales manager.

As Head of Sales, you will own the entire Lead-to-FTD conversion engine of the company.

Your core mission is to turn incoming leads into first-time deposits efficiently and at scale by building, managing, and optimizing sales call center operations (internal and outsourced).

You will sit at the intersection of marketing, call centers, CRM, analytics, and payments, ensuring speed-to-lead, high conversion rates, disciplined execution, and predictable unit economics.

This role is critical for the company success and among those bringing the highest business impact.

What You Will Do:

• Own end-to-end Lead → FTD conversion across all channels (paid media, affiliates, IBs, in-app)
• Be fully accountable for FTD volume, conversion rate, CAC efficiency, and sales productivity
• Build and continuously optimize the first-line sales funnel
• Manage internal and outsourced call centers (quality, operational metrics, SLAs, capacity)
• Own sales pipelines in CRM (stages, routing, automation)
• Ensure clean handoff from sales → retention/account management
• Be responsible for key metrics (Speed-to-Lead, Contact rate, Lead → FTD %, conversion, FTD cost)
• Partner with Marketing, Payments, and Retention
• Build, manage, and develop the team with a performance-driven sales culture
•  

What you bring:

• 5+ years of experience in sales leadership within CFD/Forex/fintech/iGaming/high-velocity B2C
• Proven experience managing call centers (internal and/or outsourced)
• Strong hands-on understanding of lead funnels, conversion mechanics, and sales process
• Strong analytical mindset; comfortable working with KPIs, dashboards, and cohort data
• Deep hands-on experience working with callcenter technical stack (telephony services, autodialing systems, AI-based quality control platforms, etc)
• Excellent knowledge of main callcenter operational metrics and ways to manage them
• English level — B2+ (Spanish language proficiency is a plus)
•  

What We Offer:

• KPI-based bonus system
• Participation in a large-scale international project at an active growth stage
• High level of autonomy
• Professional marketing, product, and management teams

Required languages

We're looking for a structured and proactive Operation Risk Manager who can bring clarity to uncertainty and build a practical risk management system from the ground up. 

You'll work across teams to identify risks, set up processes, track key metrics, and ensure risks are managed before they impact the business. 

If you can make risk management a real working system (not just documentation) - this role is for you. 

WHAT YOU’LL DO:

• Build and maintain a company-wide risk management framework.
• Identify, assess, and document key risks across teams and processes.
• Maintain a risk register and ensure it is up to date and actionable.
• Define and track risk metrics (KRIs) and provide regular reporting.
• Organize and run risk committee meetings (agenda, follow-ups, decisions).
• Drive implementation of risk mitigation actions across teams.
• Develop and improve risk management policies, standards, and methodology.
• Work with teams to embed risk thinking into daily operations.
• Monitor effectiveness of risk controls and suggest improvements.

WHAT WE EXPECT FROM YOU:

• At least 2 - 3 years of experience in Risk Management, Operations, Audit, or similar roles in a company with 200+ people.
• Hands-on experience building and implementing risk management processes and frameworks.
• Strong understanding of risk types (operational, financial, compliance) and how to manage them.
• Ability to identify, assess, and prioritize risks in a structured way.
• Experience setting up and tracking risk metrics and reporting systems.
• Strong collaboration skills - able to work across teams and align stakeholders.
• Analytical mindset - able to turn complex situations into clear risk insights and actions.

YOUR JOURNEY WITH US:

• Step 1: Pre-screen.
• Step 2: Technical Interview.
• Step 3: Final interview.
• Step 4: Reference check.
• Step 5: Job Offer!

WHAT WE OFFER

• 28 business days of paid off. 
• Flexible hours and the possibility to work remotely. 
• Medical insurance and mental health care. 
• Compensation for courses, trainings.
• English classes and speaking clubs. 
• Internal library, educational events. 
• Outstanding corporate parties, teambuildings.