Jobs at Djinni

IT Support & Operations Specialist — Europe

About the role

We are looking for an experienced and self-driven IT Support & Operations Specialist to build manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union or UK who can work independently, provide remote support to multiple locations, and travel to European offices if on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

Are you passionate about JavaScript development, integrations, and solving complex technical challenges in customer-facing environments? We are looking for a Junior JavaScript Developer to join a dynamic AdTech project focused on behavioral analytics and marketing automation.

At Sigma Software, you will work on scalable integrations connecting websites, marketing platforms, and real-time customer engagement systems. This role combines Front-end development, API integrations, troubleshooting, and collaboration with international teams.

We as a company offer a supportive engineering culture, opportunities for professional growth, and the chance to work with modern AdTech and marketing automation technologies while contributing directly to Customer success.

Customer

Our partner is a fast-growing AdTech company helping brands identify and engage anonymous website visitors through behavioral intelligence and marketing automation. The platform transforms browsing behavior into actionable insights, enabling personalized campaigns across email, SMS, and paid advertising channels. The solution supports businesses in improving conversion rates, customer engagement, and revenue growth through scalable data-driven marketing strategies.

Project

The project focuses on developing and maintaining integrations between the AdTech platform and customer ecosystems, including websites, Email Service Providers, and marketing automation tools. The team delivers behavioral tracking solutions, onboarding processes, real-time event pipelines, and personalized onsite experiences for international customers.

You will participate in integration development, technical troubleshooting, migration activities, and implementation of custom JavaScript solutions for marketing campaigns and data synchronization workflows.

Responsibilities

• Configure and maintain website integrations, including event tracking, SPA fixes, cart tracking, and catalog integrations
• Implement and support Email Service Provider integrations and synchronization workflows
• Execute migration and replatforming activities with comprehensive validation and testing
• Develop custom onsite JavaScript solutions for campaigns and interactive user flows
• Build and support Airflow DAGs for recurring data processing workflows
• Configure dynamic email content and SKU-level recommendation tracking
• Analyze Customer requests and assess technical feasibility of solutions
• Develop integrations with third-party marketing and email platforms
• Investigate and resolve production issues and perform root cause analysis
• Collaborate with account managers, QA engineers, and implementation specialists
• Participate in technical consultations and onboarding alignment meetings

Requirements

• 2+ years of commercial experience with Vanilla JavaScript (ECMAScript 5+)
• Strong knowledge of HTML and CSS
• Hands-on experience with REST API integrations
• Practical experience with jQuery
• Experience with Chrome DevTools and browser debugging
• Understanding of behavioral event tracking implementation
• Knowledge of Email Service Provider integration workflows
• Ability to develop custom JavaScript logic for onsite experiences
• Strong analytical and problem-solving skills
• Good communication skills with technical and non-technical stakeholders
• Attention to detail and commitment to code quality
• Experience working in cross-functional teams
• Intermediate+ English level
• Readiness to learn new tools and domain-specific technologies

WILL BE A PLUS

• Experience with PHP
• Familiarity with Apache Airflow
• Experience using Postman
• Understanding of Git workflows
• Experience with AdTech or marketing technology platforms
• Exposure to Customer-facing onboarding or integration projects

PERSONAL PROFILE

• Proactive and solution-oriented mindset
• Strong ownership and accountability
• Ability to work independently and collaboratively
• Detail-oriented approach to testing and troubleshooting
• Comfortable working in a fast-paced environment
• Strong communication and stakeholder management skills

We are looking for a Senior Android Engineer to join a long-term mobile product in the European e-commerce and e-health domain.

You will take ownership of key technical areas of a large production Android application and help shape its architecture, scalability, performance, and future development.

What you will do

• Design and develop scalable Android solutions using modern architecture
• Contribute to architectural decisions and application modularization
• Build responsive user interfaces with Jetpack Compose
• Improve code quality, performance, stability, and maintainability
• Develop and maintain unit and UI tests
• Work with CI/CD pipelines and mobile release processes
• Improve monitoring, logging, and performance tracking
• Document technical decisions and development processes

• Collaborate with product managers, designers, backend engineers, and other mobile developers

   

Required experience

• Strong commercial Android development experience
• Advanced knowledge of Kotlin and the Android SDK
• Production experience with Jetpack Compose
• Strong understanding of MVVM, MVI, Clean Architecture, and modularization
• Experience with Coroutines and Flow
• Experience with dependency injection using Hilt or Dagger
• Experience integrating REST APIs with Retrofit and OkHttp
• Experience with JUnit, Espresso, and MockK, or similar testing tools
• Understanding of CI/CD and Android release workflows
• Ability to independently own complex technical tasks

• Confident spoken and written English

   

Tech stack

Kotlin, Android SDK, Jetpack Compose, Android Jetpack, Coroutines, Flow, Hilt, Dagger, Retrofit, OkHttp, Ktor, Koin

Project

• Full-time engagement
• International English-speaking team
• Product used in the European pharmacy, e-commerce, and e-health market
• Strong focus on engineering quality and long-term product development

Interview process

1. Interview with our HR team
2. 15-minute introductory call with a client representative
3. 30-minute client screening
4. Two-hour technical interview

We are looking for a creative and detail-oriented Motion Designer with a strong Graphic Design background to join our team. In this role, you will create engaging visual content for digital marketing campaigns, social media, advertising, and brand initiatives while maintaining a consistent visual identity across all channels.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- 1+ year of experience as a Motion Designer.
- 1+ year of experience in Graphic Design.
- Strong proficiency in Adobe After Effects.
- Advanced skills in Adobe Photoshop and Adobe Illustrator.
- Experience with video editing in Adobe Premiere Pro.
- Solid understanding of composition, typography, color theory, and visual storytelling.
- Ability to work with brand guidelines and maintain a consistent visual identity.
- Portfolio showcasing both motion design and graphic design projects.
- Strong time-management skills and ability to work in a fast-paced environment while meeting deadlines.

It will be a plus:
-Experience with Cinema 4D, Blender, or other 3D programs;
-Experience creating character animation;
-Experience with AI tools (Midjourney, ChatGPT, Runway, etc.);
-Basic knowledge of UX/UI and Figma.

HOW YOU WILL MAKE AN IMPACT:

- Create motion creatives for digital campaigns, social media, and advertising platforms.
- Develop animated banners, promotional videos, and video ads.
- Animate existing brand assets and create new motion design concepts.
- Design static creatives for marketing campaigns and promotional activities.
- Produce visual materials for events, presentations, and special projects.
- Work with typography, composition, and brand guidelines to ensure visual consistency.
- Adapt creative materials for various formats, platforms, and advertising channels.
- Collaborate closely with Marketing, SMM, and PR teams.
- Participate in brainstorming sessions and contribute creative concepts and visual ideas.
- Editing Reels and short YouTube videos.

HOW WE WILL KEEP YOU SMILING:

-Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!

-Unlimited vacation days and paid sick leave—because your rest matters.

-A competitive compensation that truly reflects your skills and expertise.

-Employee referral bonus and gifts to celebrate your special occasions.

50% financial support for learning expenses to supercharge your professional growth!

-A positive atmosphere where you always feel respected and truly belong.

-Inspirational team-building activities that turn colleagues into best friends.

-Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

-Co-working space reimbursement to save your nerves from always working from home :)

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

We are looking for an experienced Senior Project Manager to join our team at Dataforest and lead a long-term, high-scale FinTech project.

About the Project:
Our client is building a powerful B2B SaaS platform designed to revolutionize chargeback management, featuring enterprise-grade API integrations (Ethoca, Verifi), seamless payment processor connections (Stripe, Shopify, Braintree), and real-time dispute alerts. We are actively developing and scaling multiple product streams, including Business Health, Dispute Management, and others.

    You'll be a great fit if you have:

• 5+ years of PM experience, specifically in an IT outsourcing company (must-have).
• Domain expertise: Mandatory experience in FinTech / Payments.
• English level: C1 (Advanced) — strong written and spoken communication skills.
• Skills: Excellent ability to context-switch between dynamic tasks and effectively manage multiple teams/streams.
• Web Dev & Methodology: Proven experience managing web development projects; strong expertise in Agile/Scrum, Kanban, and Waterfall methodologies.
• Planning & Execution: Strong knowledge of project planning, estimation, and defining success metrics.

• Documentation & Tools: Deep understanding of project documentation and hands-on experience with task tracking systems (Jira, Confluence, etc.).

   

     What you’ll do:

• Lead a large-scale project: Coordinate up to 30 team members structured into up to 10 autonomous sub-teams.
• Drive & improve AI-driven SDLC: Manage, optimize, and take full initiative in improving project delivery processes using modern AI tools and practices.
• Resource & Capacity Management: Plan and document project objectives, timelines, tasks, and work assignments while taking full ownership of team capacity and resource allocation.
• Define and track project success metrics.
• Set tasks for team members (developers, designers, QAs, and other specialists).
• Stakeholder Management: Maintain full, effective interaction with the development team, key clients, and external 3rd-party providers/integrations (e.g., Visa, Mastercard, payment gateways, etc.).
  
  We ensure your growth with:
• Competitive salary fixed in USD
• Flexible working schedule and fully remote work format
• Paid vacation days and sick leave days 
• Personal and professional development opportunities
• Participation in building innovative projects from scratch using modern technologies
• Team-building activities and corporate events
• English classes and educational events.

The Bit Spilka Charitable Foundation is looking for a Content & Communications Manager to help tell the story of our work and grow our presence across social media and digital platforms.

This role blends writing, social media, visual content, human stories, and project outcomes. We're looking for someone who doesn't just produce posts, but knows how to find meaning, spot a strong story, and turn the foundation's work into communication that feels clear, alive, and valuable to our audience.

 

Responsibilities:

• Develop, implement, and grow the foundation's communications strategy, with a focus on brand recognition, audience engagement, and support for fundraising initiatives;
• Prepare a monthly content plan and coordinate content across Instagram, Facebook, X, and LinkedIn;
• Grow the foundation's community  and explore new formats for audience engagement;
• Write texts in various formats: posts, articles, storytelling pieces, brand and partner materials;
• Gather information from the team and partners, conduct interviews, and collect stories for content;
• Manage the foundation's blog: writing, editing, and publishing material;
• Shoot photo and video content, handle basic video editing, and adapt visuals for different formats;
• Work with Canva, Figma, Photoshop, or similar tools;
• Plan, launch, and manage Meta Ads campaigns;
• Build relationships with media and influencers, and coordinate collaborations;
• Analyze the performance of social media and campaigns, and prepare monthly reports with insights and recommendations;
• Travel on-site to gather content and cover the foundation's work.

Requirements:

• 2–3+ years of experience in SMM, communications, or PR;
• Strong copywriting skills in Ukrainian;
• Hands-on experience managing Facebook, Instagram, and LinkedIn;
• Skills in photography, videography, and short-video editing;
• Working knowledge of Canva, Figma, Photoshop, or similar editors;
• Experience with Meta Ads;
• Experience finding and coordinating influencers;
• Ability to analyze audiences, build communication hypotheses, and evaluate their effectiveness;
• Experience independently managing communications projects from concept to execution;
• Willingness to travel for content gathering.

Nice to have:

• English at Intermediate level or above;
• Experience in the charitable or social sector;
• Understanding of the specifics of communications for social projects;
• Ability to handle sensitive topics ethically and tactfully;
• Experience with AI tools: ChatGPT, Midjourney, Runway, or similar;
• Experience creating presentations.

Hiring process:
• Intro call with a Recruiter  - Technical Interview - Сollection of recommendations - Offer. 

Why join Bitmedia Labs?
We care about what we build – and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine – delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you – send your CV and join us.
Let’s foster the world together!
 

EducateMe is an AI-native learning platform for growing US companies. We're hiring a growth operator to own a new acquisition channel: AI search.

You'll be measured on the number of SQL, not articles.

When a buyer asks ChatGPT, "what's the best LMS for a 200-person behavioral health company?" — your job is to make sure EducateMe is in the answer. That's the whole role: owning how AI assistants see, describe, and recommend us.

This is not a content manager position. Content production is ~30% of the job, and even that part is operating our AI content engine (Claude-based pipeline): prompting, editing, injecting real customer specifics, shipping. Nobody here writes articles from scratch since we operate the AI-powered content engine

What you'll own:

The channel and its number. Your KPI is AI-attributed demos/month, with citation share on our target prompt set as the leading indicator.

1. On-site assets — run the AI content engine: comparison and alternative pages, pricing content, question pages, case studies. You maintain the money pages that AI assistants cite.
2. Off-site presence — manage the Reddit agency relationship, pitch industry listicles (eLearning Industry and similar), own our G2/Capterra profiles and the review pipeline (with our CSM), keep the YouTube listing-video cadence running.
3. Measurement — monthly money-prompt tracking across ChatGPT, Claude, Perplexity, and Google AI Mode; demo attribution analysis; a monthly "what moved and why" readout to the founder.
4. Sales enablement spillover — case studies, one-pagers, and snippets flowing to our outbound SDR and founder-led deals. The same assets serve both.

Requirements

• AI-native. Daily user of ChatGPT/Claude — you have an intuition for how AI assistants compose answers and pick what to recommend.
• Channel ownership experience. You've run a growth channel to a measurable result: traffic, leads, revenue. Any channel counts, including your own project (a site, a community, a Telegram channel you grew).
• Data-comfortable. You read analytics without hand-holding and find answers in data yourself.
• Strong written English (C1). Editing and judgment matter more than prose.
• Generalist mindset. Content, community, and measurement in one role: you switch between them daily.
• B2B SaaS experience is a plus, not a must.
   

What this role is NOT:

• Not a classic content manager or copywriter — we don't need article volume
• Not classic SEO — link building and keyword rankings aren't the game
• Not an agency strategist — no strategy decks, hands-on execution only

Format

• Full-time, remote
• You report directly to the founder and work alongside a small senior team (product, engineering, customer success, outbound)

Looking to take your .NET expertise to the next level while working on high-impact FinTech solutions? This role offers the chance to contribute to scalable, cloud-native systems that empower thousands of businesses worldwide.
We’re seeking a Senior .NET Developer to join our team, collaborating with talented engineers, product managers, and designers to deliver innovative financial technology.
At Sigma Software, we work with some of the most forward-thinking companies in the industry. This opportunity will let you grow professionally while making a tangible difference in a fast-paced, regulated environment.

CUSTOMER

Our customer is a leading FinTech company providing embedded financing solutions for platforms and marketplaces. Their mission is to enable businesses to offer flexible credit products to customers, helping SMEs access funding quickly and efficiently.
The customer is recognized for innovation in embedded finance, serving thousands of businesses globally and partnering with major platforms. They operate in a regulated environment with a strong focus on scalability, performance, and security.

PROJECT

The project involves enhancing and expanding customer’s embedded finance platform, which integrates directly into partner services to deliver fast, flexible funding to SMEs. You’ll work on a modern tech stack, building features that improve customer and partner experiences while ensuring reliability in production.
Key Technologies: C#, .NET Core, Angular 18, AWS, CI/CD, Docker/Kubernetes, Kafka/RabbitMQ, Datadog, relational & NoSQL databases

Job Description

• Design, build, and deliver features and projects across C#, .NET Core, and Angular stack
• Write clean, maintainable, and well-tested code (unit/integration/e2e)
• Take ownership of features from requirements breakdown to deployment
• Deploy and monitor services in AWS cloud-native environments
• Handle production issues and incidents with accountability
• Collaborate with Product, Design, and Engineering teams in Agile practices
• Contribute to continuous improvement of systems and processes

Qualifications

• 5+ years of experience in software development with strong OOP and system design skills
• Solid hands-on experience with .NET (C#) and Angular
• Understanding of software testing concepts and practices
• Expertise in cloud-native and DevOps practices (CI/CD, automation, monitoring)
• Experience with relational and NoSQL databases
• Knowledge of non-functional requirements (performance, security, availability)
• Proven experience in FinTech, payments, banking, or regulated financial environments
• Upper-Intermediate English level or higher

WILL BE A PLUS

• Experience with Docker/Kubernetes
• Familiarity with event-driven architectures (Kafka, RabbitMQ)
• Proficiency with observability tools (Datadog or similar)
• Knowledge of domain-driven design (DDD) and complex domain modeling

PERSONAL PROFILE

• Growth mindset, curiosity, and proactivity
• Strong problem-solving skills balancing complexity and simplicity
• Feedback-oriented, open to giving and receiving constructive input
• Ownership & accountability in delivering commitments
• Team player with strong collaboration skills
• Adaptability to changing priorities
• Excellent communication skills across disciplines

Fit4Me is looking for a Growth Marketing Manager (Web Funnels) who will own purchase conversion across our web funnels and drive measurable CR growth through systematic A/B testing and data-driven decisions.
Your main challenge is to drive measurable growth across web funnels through systematic experimentation. You will be accountable for purchase conversion rate performance.

 

This role is a great fit if you:

• Are ready to own purchase conversion across web funnels end-to-end.
• Prefer speed, experimentation, and measurable results over processes for the sake of processes.
• Work autonomously and take responsibility for outcomes, not just tasks.
• Want to build products that help millions of people start a healthier lifestyle and see the real impact of your work.
• Want to work directly with key stakeholders and decision-makers, without extra layers.

Your area of Impact:

• Own purchase conversion across web funnels and be accountable for CR growth.
• Design, run, and analyze A/B tests end-to-end: hypothesis → launch → analysis → rollout.
• Optimize web funnels end-to-end: LP → quiz → paywall → purchase.
• Prioritize experimentation hypotheses based on data, user behavior, and previous test results.
• Analyze competitor pricing, paywall logic, and offers as a source of experimentation ideas.
• Use key product metrics (CR, ARPU, LTV) as the foundation for decision-making and experiment evaluation.
• Scale winning experiments across products and funnels.
• Work closely with the CEO and Head of Product to iterate on experimentation strategy.
• Collaborate cross-functionally with designers, developers, and analysts to implement and ship experiments.

What do you need to join us:

• 3+ years of experience in growth / CRO / product-oriented marketing within B2C subscription products.
• Strong hands-on experience with A/B testing: hypothesis design, experiment setup, analysis, and decision-making.
• Proven experience improving purchase conversion within web funnels.
• Practical experience working with landing pages, quizzes, paywalls, and checkout flows.
• Strong understanding of product metrics such as CR, ARPU, and LTV, and how to use them to evaluate experiments.
• Experience working with analytics tools such as Amplitude, AppsFlyer, Tableau, or similar.
• Upper-Intermediate (B2+) level of English.

Nice to have:

• Experience in Health & Fitness or Wellness products.
• Successful scaling A/B tests across multiple products or funnels.
• Experience using competitive research tools such as SimilarWeb, SensorTower, Ads Library.

Hiring process:

Recruiter interview → Test assignment → Interview with CEO, Head of Product, HRD → Job Offer 🚀

• Створення performance-відеокреативів для Meta, Google та TikTok із фокусом на hook (перші 1–3 секунди), утримання уваги та conversion to install / purchase.
• Щоденна генерація відео та фото-ассетів за допомогою AI (Veo 3, Seedance, Kling, Runway, Flux, ElevenLabs) — від ідеї до готового креативу.
• Монтаж, складання та фінішинг роликів під різні формати й плейсменти.
• Розробка й масштабування форматів, які реально продають у Health & Fitness ніші: UGC, problem–solution, before/after, social proof, testimonial, offer-driven відео.
• Тестування креативних гіпотез: меседжі, pacing, візуальні тригери, CTA, framing оферів — із подальшим масштабуванням win-рішень.
• Аналіз performance-креативів конкурентів і адаптація найефективніших підходів під продукти Fit4Me.
• Тісна співпраця з Creative Producer та маркетинг-командою.

• 2+ роки досвіду у створенні motion- та video-креативів для digital / paid-каналів.
• Практичний досвід створення відео для performance-кампаній (Meta, Google, TikTok).
• Впевнене володіння After Effects та графічними редакторами (Photoshop, Illustrator, Figma).
• Активний досвід роботи з AI-інструментами для генерації відео й фото (Veo 3, Seedance, Kling, Runway, Flux, ElevenLabs або аналоги) та готовність швидко освоювати нові.
• Розвинене візуальне чуття: композиція, ритм, колористика, робота з увагою в перші секунди.
• Англійську на рівні B1+ для роботи з рефами, інструментами та внутрішньою комунікацією.

• Автономність — ведеш задачі від брифу до результату без мікроменеджменту.
• Ініціативність — сам пропонуєш ідеї, формати й тести, а не чекаєш постановки на кожну дрібницю.
• Швидке самостійне вирішення проблем — в умовах стислих дедлайнів перформанс-циклу знаходиш рішення сам, а не блокуєшся й не чекаєш.

• Досвід роботи з UGC-форматами та адаптацією креативів під різні ринки.
• Базове розуміння performance-маркетингу та логіки A/B тестування.
• Досвід швидкої адаптації креативів на основі фідбеку команди або результатів тестів.

• Тобі цікаво створювати відео й фото для продукту та маркетингу з фокусом на залучення й конверсію.
• Ти хочеш бачити, як твої креативи впливають на реальні метрики: install та purchase.
• Тобі комфортно працювати у зв'язці з Creative Producer та маркетинг-командою, де ідеї тестуються, а рішення масштабуються.
• Ти кайфуєш від середовища з постійними експериментами, швидкими ітераціями та A/B тестуванням.
• Ти хочеш зростати у напрямку senior motion designer / performance creative і ставати креативним партнером для маркетингу.

Position Name: Information Security Analyst
Reports to: Chief Information Security Officer
Location/Type: Remote (UA Candidates only)

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We seek a skilled Information Security Analyst to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be work closely with the Chief Information Security Officer (CISO) and various teams to maintain and improve the security posture of Atlas and its clients. As a new position, this role will evolve, providing opportunities for growth and adaptation.

Responsibilities:

Vulnerability Management:

• Review vulnerability reports.
• Research scalable solutions for vulnerability remediation.
• Collaborate with Support/NOC to ensure remediations have minimal impact on clients and facilitate maintenance windows.
• Work with CS/Engineering to script and automate remediations.
• Track progress in ticketing system, including master tickets for multi-client initiatives and sub tickets for individual clients.
• Address vulnerabilities for clients' third-party vulnerability management, including overlap with Cavelo, and apply remedies to other clients.

Risk Management and Due Diligence:

• Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
• Review and analyze findings from risk assessments and penetration tests for Atlas and clients.
• Address identified vulnerabilities and recommend remediation strategies.
• Participate in Business Impact Analyses and tabletop exercises to enhance organizational resilience.

Industry Benchmark Alignment and Standards Updating:

• Start measuring alignment with Microsoft benchmarks in Intune and work on increasing the score.
• Address vulnerabilities and issues identified in workstation builds, cloud infrastructure configurations, and security configurations.
• Harden systems to enhance security across workstations, cloud infrastructure, and security configurations.

SOC 2 Maintenance and Additional Security Tasks:

• Perform test restores.
• Conduct reviews of our KnowBe4 phishing tests and training.
• Review SIEM logs.
• Assist in addressing cybersecurity incidents.
• Work with NOC and outsourced SOC on remediation runbooks.
• Perform additional tasks as assigned to support the security team and organization

Requirements:

• Strong understanding of cybersecurity principles and practices.
• Experience with vulnerability management and remediation.
• Familiarity with Microsoft Intune and security benchmarks.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Strong ability to work independently
• Experience with security tools (SIEM, IDS/IPS, vulnerability scanners)
• Experience with RMM/SOAR and other automation platforms.
• Experience scripting
• Experience writing runbooks.

Desirable Qualities:

• Experience working in an MSP environment (preferred, but not required)
• Relevant certifications (AZ-500, SC-900, SC-300, CompTIA Security+, etc.)

We are looking for a strong Head of Sales who can lead the team, build a high-performing sales system, and help the company grow to the next level.
 

Portraithy.com is an international e-commerce company with 10+ years of experience. We create premium custom oil paintings for customers worldwide and are actively scaling.
 

Who We Are Looking For

We need more than just a manager. We need a leader who:

• leads by example
• loves sales and winning results
• thinks in numbers and performance
• knows how to motivate people
• builds systems, not chaos
• takes ownership of results
• wants to grow together with the company
   

Role Entry Model

First 6 Months:

The Head of Sales will deeply dive into the sales process:

• personally handle sales conversations
• communicate with customers
• understand the funnel from the inside
• identify weak points and lost opportunities
• actively manage the team
• teach by personal example

We believe the best sales leader understands the process in practice, not only through reports.
 

After 6 Months:

Main focus shifts to:

• full team leadership
• department scaling
• increasing conversion rates
• KPI management and analytics
• motivating the sales team
• consistent revenue growth
   

Key Responsibilities

• Lead Sales Managers and Account Managers
• Analyze sales funnel performance
• Improve team productivity
• Train and develop team members
• Build sales processes and standards
• Ensure high-quality customer experience
• Drive revenue growth through systems and people
   

Requirements

• Experience leading a sales team
• Strong passion for sales
• Leadership mindset
• Analytical and system thinking
• Ownership mentality
• Desire to build big results
   

What We Offer

• Full-time remote role
• International product and market
• Strong team
• Real impact on business growth
• Competitive salary + performance bonuses
• Opportunity to grow with the company

ClickUp Coordinator — Tasks, SOPs & Team Follow-Up

Full-Time | Remote | $1,000–$1,300/month

Main responsibility:

• Keep ClickUp, tasks, policies and training materials continuously organized
• Follow up with employees
• Identify incomplete or incorrectly completed work
• Maintain accurate company documentation

About Us

• U.S.-based trucking company
• Approximately 15 office team members
• Approximately 25 drivers
• International remote team
• ClickUp — central task and documentation system
• Long-term position

Main Responsibilities

Daily ClickUp Control

• Review all active and overdue tasks
• Check every task for:
  • Correct assignee
  • Correct List
  • Correct status
  • Due date
  • Priority
  • Clear description
  • Required subtasks
  • Supporting documents
  • Completion evidence
• Identify:
  • Missing due dates
  • Missing assignees
  • Incorrect statuses
  • Forgotten tasks
  • Duplicate tasks
  • Misplaced tasks
  • Incomplete results
• Return incomplete tasks for correction
• Follow up with responsible employees
• Escalate repeated delays
• Keep recurring tasks active and accurate

Employee Follow-Up

• Contact employees regarding overdue or incomplete tasks
• Request missing comments, files or evidence
• Confirm blockers
• Set clear follow-up deadlines
• Document employee responses
• Escalate unresolved issues
• No passive waiting
• No accepting “Done” without required result

Policies and SOPs

• Convert into written instructions:
  • Manager explanations
  • Meeting recordings
  • Voice messages
  • Videos
  • Rough notes
  • Existing policies
• Edit for:
  • Clarity
  • Grammar
  • Structure
  • Consistency
  • Completeness
• Maintain:
  • Current version
  • Document owner
  • Review date
  • Revision history
  • Related ClickUp tasks
• Identify conflicting or outdated instructions
• Request clarification from management
• Archive replaced versions

Training Materials

• Organize:
  • Training videos
  • Written instructions
  • Screenshots
  • Forms
  • Templates
  • Recorded meetings
  • Tests and checklists
• Group by:
  • Department
  • Position
  • Process
  • Training order
• Add:
  • Clear title
  • Short description
  • Intended audience
  • Related policy
  • Last review date
  • Responsible owner
• Maintain employee onboarding checklists
• Remove or archive outdated materials

Reporting

• Short daily report:
  • Tasks reviewed
  • Overdue tasks followed up
  • Missing information corrected
  • Tasks returned for correction
  • Policies updated
  • Training materials organized
  • Issues escalated

Must-Haves

• 2+ years of daily ClickUp experience
• Proven task-control experience
• Strong ClickUp knowledge:
  • Spaces
  • Folders
  • Lists
  • Statuses
  • Custom Fields
  • Recurring tasks
  • Templates
  • Docs
  • Dashboards
  • Dependencies
  • Automations as a user
• Excellent attention to detail
• Strong written English — B2+
• SOP and instruction-writing experience
• Experience organizing large amounts of information
• Experience following up with remote employees
• Comfortable returning incomplete work
• Comfortable escalating repeated delays
• Independent problem identification
• Strong personal organization
• Consistent deadline discipline
• AI tools for drafting, editing and summarizing
• Careful human verification of AI output
• Stable computer and internet connection
• Full schedule availability

Preferred

• Remote international team experience
• Knowledge-base management
• Quality-control experience
• Onboarding-material organization
• Google Workspace
• Loom or similar video tools

Work Schedule

• Monday–Friday
• 7:00 a.m.–4:00 p.m. Chicago Central Time
• One-hour break
• Full schedule availability required
• Long-term cooperation

Compensation

• $1,000–$1,300/month
• Final offer based on:
  • Relevant experience
  • ClickUp demonstration
  • Written communication
  • Practical-test result
• Paid practical test
• Full-time position

Success Standards

• No active task without an owner
• No active task without a valid due date
• No completed task without required result
• Overdue tasks followed up the same business day
• Correct task location and status
• Current policies easy to locate
• Outdated policies archived
• Training materials clearly organized
• Management informed of unresolved problems
• ClickUp accurately reflects real company activity

Hiring Process

1. Written screening questions
2. ClickUp screen demonstration
3. Short interview
4. Paid practical test
5. Final interview

6. Job offer

    

Application Instructions

Please Include:

• CV
• Monthly salary expectation
• Earliest start date
• Submit a 3–5 minute screen recording demonstrating your practical ClickUp skills. Show how you review overdue and incomplete tasks, check assignees and due dates, organize Lists and Docs, and maintain recurring work. You may hide confidential information or use a sample workspace.

Generic applications will be declined.

About the role:

We’re looking for a Customer Support Specialist to be the first point of contact for our customers on a Salesforce-native SaaS platform. This role is about ownership: you take a ticket, you own it until it’s resolved.

This is not a software engineering role, but you’re expected to navigate the product deeply enough to solve problems independently, and know when and how to escalate with context, not just a forwarded ticket.

This is a remote position for the US market. Availability is expected between 9am and 6pm Central US time.

Responsibilities:

• Own customer support end-to-end through chat, email, and video calls from first response to resolution.
• Run onboarding sessions for new users.
• Independently troubleshoot and resolve issues before escalating; when escalation is needed, create a clear, well-documented task with context and a proposed direction.
• Maintain and improve the knowledge base and help center so recurring issues get solved faster.
• Spot patterns across tickets and flag them to product/engineering proactively — not just react one ticket at a time.

You will succeed in this role if you have:

• Fluent spoken and written English (customer-facing role) C1 or above.
• At least 3 years of experience in a Customer Support role.
• A proven example of resolving a customer problem independently without waiting for instructions, and the ability to explain your approach and the outcome.
• Experience in retail, e-commerce, or SaaS product support.
• Experience communicating with both non-technical customers and technical teams.
• Ability to navigate Salesforce confidently as an end user (opening records, locating fields, understanding the basic data structure). Administration experience is not required.
• Desire to be part of a small, fast-moving startup team.

Nice to have:

• Experience with Intercom, Zendesk, Freshdesk, or similar support platforms.
• Experience with Salesforce administration (users, roles, permission sets, basic configuration).
• Background in customer success or onboarding.
• Basic understanding of how integrations/APIs work enough to tell an integration issue from a UI side.
• Familiarity with CRM/ERP/POS systems (conceptual level).

What success looks like:

• Customers get resolutions, not just responses.
• Escalations to the team come pre-investigated, with context and a proposed solution.
• You proactively surface product issues before they become a pattern of complaints.
• The team trusts that if it’s in your queue, it’s handled.

What’s in it for you:

• 15 days of paid vacation per year.
• US Federal Holidays (11 days).
• 10 sick days per year (5 with medical certificate + 5 without).
• Remote-first — full flexibility on location.
• Direct mentorship from founders.
• Your voice matters — direct input into product decisions, not just ticket-routing.

If you’re the kind of person who loves figuring things out, takes ownership, and believes every ticket deserves a real resolution — we’d love to hear from you.